All implementation services include:
- Installation and configuration the Freeside billing software, including the integrated ticketing and network monitoring
- Installation and skinning of the customer signup and self-service portal
- Integration with your credit card and/or E-check processor
- For ISPs, server provisioning for RADIUS accounts, mailboxes, etc.
- For VoIP providers, import of rate tables and CDRs, and switch provisioning for phone numbers and PBX tenants
- Remote training session
- Support through bringing the software live and into production
- One year (12 months) of email, phone and IM support.
Basic implementation service - $3900
Installation, configuration, training and one year of support.
Standard implementation service - $6400
As basic, plus 20 hours of customizations.
Deluxe implementation package - $7900
As basic, plus 40 hours of customizations, or a three day on-site visit for training and live cutover.
Looking for these implementation services including hardware? See our products.