1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
10 use Digest::SHA qw(sha512_hex);
13 use Time::Local qw(timelocal_nocheck);
14 use Business::CreditCard;
17 use Spreadsheet::WriteExcel;
18 use OLE::Storage_Lite;
19 use FS::UI::Web::small_custview qw(small_custview); #less doh
21 use FS::UI::bytecount qw( display_bytecount );
24 use FS::Record qw(qsearch qsearchs dbh);
25 use FS::Msgcat qw(gettext);
26 use FS::Misc qw(card_types money_pretty);
27 use FS::Misc::DateTime qw(parse_datetime);
29 use FS::ClientAPI_SessionCache;
41 use FS::legacy_cust_bill;
42 use FS::cust_main_county;
46 use FS::acct_rt_transaction;
49 use FS::cust_location;
51 use FS::ClientAPI::MyAccount::quotation; # just for code organization
54 $me = '[FS::ClientAPI::MyAccount]';
56 use vars qw( @cust_main_editable_fields @location_editable_fields );
57 @cust_main_editable_fields = qw(
58 first last company daytime night fax mobile
60 payby payinfo payname paystart_month paystart_year payissue payip
61 ss paytype paystate stateid stateid_state
63 @location_editable_fields = qw(
64 address1 address2 city county state zip country
68 BEGIN { #preload to reduce time customer_info takes
69 if ( $FS::TicketSystem::system ) {
70 warn "$me: initializing ticket system\n" if $DEBUG;
71 FS::TicketSystem->init();
76 $cache ||= new FS::ClientAPI_SessionCache( {
77 'namespace' => 'FS::ClientAPI::MyAccount',
84 my($context, $session, $custnum) = _custoragent_session_custnum($p);
85 #return { 'error' => $session } if $context eq 'error';
88 if ( $context eq 'customer' ) {
90 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
93 $sth->execute($custnum) or die $sth->errstr;
95 $agentnum = $sth->fetchrow_arrayref->[0]
96 or die "no agentnum for custnum $custnum";
98 #} elsif ( $context eq 'agent' ) {
99 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
102 $p->{'agentnum'} = $agentnum;
104 my $conf = new FS::Conf;
106 #false laziness w/Signup.pm
108 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
110 if ( $skin_info_cache_agent ) {
112 warn "$me loading cached skin info for agentnum $agentnum\n"
117 warn "$me populating skin info cache for agentnum $agentnum\n"
120 $skin_info_cache_agent = {
121 'agentnum' => $agentnum,
122 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
123 qw( company_name date_format ) ),
124 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
125 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
126 text_color link_color vlink_color hlink_color alink_color
127 font title_color title_align title_size menu_bgcolor menu_fontsize
130 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
131 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
132 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo enable_payment_without_balance )
134 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
135 qw( title_left_image title_right_image
136 menu_top_image menu_body_image menu_bottom_image
139 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
140 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
141 qw( head body_header body_footer company_address ) ),
142 'money_char' => $conf->config("money_char") || '$',
143 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
146 services.php Services
147 services.php My Services
148 services_new.php Order a new service
151 personal.php Personal Information
152 password.php Change Password
155 payment_cc.php Credit Card Payment
156 payment_ach.php Electronic Check Payment
157 payment_paypal.php PayPal Payment
158 payment_webpay.php Webpay Payments
161 usage_data.php Data usage
162 usage_cdr.php Call usage
164 tickets.php Help Desk
165 tickets.php Open Tickets
166 tickets_resolved.php Resolved Tickets
167 ticket_create.php Create a new ticket
175 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
179 #{ %$skin_info_cache_agent };
180 $skin_info_cache_agent;
187 my $conf = new FS::Conf;
191 'phone_login' => $conf->exists('selfservice_server-phone_login'),
192 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
193 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
194 'banner_image_md5' =>
195 md5_hex($conf->config_binary('selfservice-login_banner_image')),
202 sub login_banner_image {
204 my $conf = new FS::Conf;
205 my $image = $conf->config_binary('selfservice-login_banner_image');
207 'md5' => md5_hex($image),
212 #false laziness w/FS::ClientAPI::passwd::passwd
216 my $conf = new FS::Conf;
220 if ( $p->{'domain'} eq 'svc_phone'
221 && $conf->exists('selfservice_server-phone_login') ) {
223 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
224 return { error => 'Number not found.' } unless $svc_phone;
227 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
228 #return { error => 'Only primary user may log in.' }
229 # if $conf->exists('selfservice_server-primary_only')
230 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
232 return { error => 'Incorrect PIN.' }
233 unless $svc_phone->check_pin($p->{'password'});
237 } elsif ( $p->{email}
238 && (my $contact = FS::contact->by_selfservice_email($p->{email}))
241 return { error => 'Incorrect contact password.' }
242 unless $contact->authenticate_password($p->{'password'});
244 $session->{'custnum'} = $contact->custnum;
248 ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
250 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
251 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
253 my @svc_acct = qsearch( 'svc_acct', { 'username' => $p->{'username'},
254 'domsvc' => $svc_domain->svcnum, }
257 if ( $conf->exists('selfservice_server-login_svcpart') ) {
258 my @svcpart = $conf->config('selfservice_server-login_svcpart');
259 @svc_acct = grep { my $svcpart = $_->cust_svc->svcpart;
260 scalar( grep( $_ eq $svcpart, @svcpart ) );
265 if ( $conf->exists('selfservice_server-primary_only') ) {
268 my $cust_svc = $_->cust_svc;
269 $cust_svc->cust_pkg->part_pkg->svcpart([qw( svc_acct svc_phone )])
270 == $cust_svc->svcpart
275 return { error => 'User not found.' } unless @svc_acct;
277 #return { error => 'Multiple users.' } if scalar(@svc_acct) > 1;
279 my $svc_acct = $svc_acct[0];
281 if ( $conf->exists('selfservice_server-login_svcpart') ) {
282 my @svcpart = $conf->config('selfservice_server-login_svcpart');
283 my $svcpart = $svc_acct->cust_svc->svcpart;
284 return { error => 'Invalid user.' }
285 unless grep($_ eq $svcpart, @svcpart);
288 return { error => 'Incorrect password.' }
289 unless $svc_acct->check_password($p->{'password'});
297 $session->{'svcnum'} = $svc_x->svcnum;
299 my $cust_svc = $svc_x->cust_svc;
300 my $cust_pkg = $cust_svc->cust_pkg;
302 my $cust_main = $cust_pkg->cust_main;
303 $session->{'custnum'} = $cust_main->custnum;
304 if ( $conf->exists('pkg-balances') ) {
305 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
306 $cust_main->ncancelled_pkgs;
307 $session->{'pkgnum'} = $cust_pkg->pkgnum
308 if scalar(@cust_pkg) > 1;
312 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
313 #return { error => 'Only primary user may log in.' }
314 # if $conf->exists('selfservice_server-primary_only')
315 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
316 my $part_pkg = $cust_pkg->part_pkg;
317 return { error => 'Only primary user may log in.' }
318 if $conf->exists('selfservice_server-primary_only')
319 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
325 $session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
326 } until ( ! defined _cache->get($session_id) ); #just in case
328 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
329 _cache->set( $session_id, $session, $timeout );
331 return { 'error' => '',
332 'session_id' => $session_id,
338 my $skin_info = skin_info($p);
339 if ( $p->{'session_id'} ) {
340 _cache->remove($p->{'session_id'});
341 return { %$skin_info, 'error' => '' };
343 return { %$skin_info, 'error' => "Can't resume session" }; #better error message
350 my($context, $session, $custnum) = _custoragent_session_custnum($p);
351 return { 'error' => $session } if $context eq 'error';
353 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
354 or return { 'error' => "Service not found" };
356 $session->{'svcnum'} = $svc_acct->svcnum;
358 my $conf = new FS::Conf;
359 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
360 _cache->set( $p->{'session_id'}, $session, $timeout );
362 return { 'error' => '' };
366 sub payment_gateway {
368 # takes a cust_main and a cust_payby entry, returns the payment_gateway
369 my $conf = new FS::Conf;
370 my $cust_main = shift;
371 my $cust_payby = shift;
372 my $gatewaynum = $conf->config('selfservice-payment_gateway');
374 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
375 die "configured gatewaynum $gatewaynum not found!" if !$pg;
379 return '' if ! FS::payby->realtime($cust_payby);
380 my $pg = $cust_main->agent->payment_gateway(
381 'method' => FS::payby->payby2bop($cust_payby),
391 my $conf = new FS::Conf;
393 my $info = skin_info($p);
395 use vars qw( $cust_paybys ); #cache for performance
396 unless ( $cust_paybys ) {
398 my %cust_paybys = map { $_ => 1 }
399 map { FS::payby->payby2payment($_) }
400 $conf->config('signup_server-payby');
402 $cust_paybys = [ keys %cust_paybys ];
405 $info->{'cust_paybys'} = $cust_paybys;
407 my($context, $session, $custnum) = _custoragent_session_custnum($p);
408 return { 'error' => $session } if $context eq 'error';
410 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
411 or return { 'error' => "unknown custnum $custnum" };
413 $info->{'hide_payment_fields'} = [
415 my $pg = payment_gateway($cust_main, $_);
416 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
417 } @{ $info->{cust_paybys} }
420 $info->{'self_suspend_reason'} =
421 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
423 $info->{'edit_ticket_subject'} =
424 $conf->exists('ticket_system-selfservice_edit_subject') &&
425 $cust_main->edit_subject;
427 $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
429 $info->{'hide_usage'} = $conf->exists('selfservice_hide-usage');
432 'custnum' => $custnum,
433 'access_pkgnum' => $session->{'pkgnum'},
434 'access_svcnum' => $session->{'svcnum'},
441 my($context, $session, $custnum) = _custoragent_session_custnum($p);
442 return { 'error' => $session } if $context eq 'error';
446 my $conf = new FS::Conf;
447 $return{'require_address2'} = $conf->exists('cust_main-require_address2');
449 # if ( $FS::TicketSystem::system ) {
450 # warn "$me customer_info: initializing ticket system\n" if $DEBUG;
451 # FS::TicketSystem->init();
454 if ( $custnum ) { #customer record
456 %return = ( %return, %{ customer_info_short($p) } );
458 #redundant with customer_info_short, but we need it for several things below
459 my $search = { 'custnum' => $custnum };
460 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
461 my $cust_main = qsearchs('cust_main', $search )
462 or return { 'error' => "unknown custnum $custnum" };
464 my $list_tickets = list_tickets($p);
465 $return{'tickets'} = $list_tickets->{'tickets'};
467 if ( $session->{'pkgnum'} ) {
468 #XXX open invoices in the pkg-balances case
470 $return{'money_char'} = $conf->config("money_char") || '$';
473 invnum => $_->invnum,
474 date => time2str("%b %o, %Y", $_->_date),
476 charged => $_->charged,
478 } $cust_main->open_cust_bill;
479 $return{open_invoices} = \@open;
481 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
482 my $sth = dbh->prepare($sql) or die dbh->errstr;
483 $sth->execute($custnum) or die $sth->errstr;
484 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
485 $return{'last_invoice_date_pretty'} =
486 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
489 #customer_info_short always has nobalance on..
490 $return{small_custview} =
491 small_custview( $cust_main,
492 $return{countrydefault},
493 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
496 $return{has_ship_address} = $cust_main->has_ship_address;
497 $return{status} = $cust_main->status;
498 $return{statuscolor} = $cust_main->statuscolor;
500 # compatibility: some places in selfservice use this to determine
501 # if there's a ship address
502 if ( $return{has_ship_address} ) {
503 $return{ship_last} = $cust_main->last;
504 $return{ship_first} = $cust_main->first;
507 if (scalar($conf->config('support_packages'))) {
508 my @support_services = ();
509 foreach ($cust_main->support_services) {
510 my $seconds = $_->svc_x->seconds || 0;
511 my $time_remaining = (($seconds < 0) ? '-' : '' ).
512 int(abs($seconds)/3600)."h".
513 sprintf("%02d",(abs($seconds)%3600)/60)."m";
514 my $cust_pkg = $_->cust_pkg;
517 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
518 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
519 push @support_services, { svcnum => $_->svcnum,
520 time => $time_remaining,
525 $return{support_services} = \@support_services;
528 if ( $conf->config('prepayment_discounts-credit_type') ) {
530 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
533 } elsif ( $session->{'svcnum'} ) { #no customer record
535 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
536 or die "unknown svcnum";
537 $return{name} = $svc_acct->email;
541 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
545 return { 'error' => '',
546 'custnum' => $custnum,
552 sub customer_info_short {
555 my($context, $session, $custnum) = _custoragent_session_custnum($p);
556 return { 'error' => $session } if $context eq 'error';
560 my $conf = new FS::Conf;
562 if ( $custnum ) { #customer record
564 my $search = { 'custnum' => $custnum };
565 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
566 my $cust_main = qsearchs('cust_main', $search )
567 or return { 'error' => "unknown custnum $custnum" };
569 $return{display_custnum} = $cust_main->display_custnum;
571 if ( $session->{'pkgnum'} ) {
572 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
573 #next_bill_date from cust_pkg?
575 $return{balance} = $cust_main->balance;
576 $return{next_bill_date} = $cust_main->next_bill_date;
577 $return{next_bill_date_pretty} =
578 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
581 $return{balance_pretty} = money_pretty($return{balance});
583 $return{countrydefault} = scalar($conf->config('countrydefault'));
585 $return{small_custview} =
586 small_custview( $cust_main,
587 $return{countrydefault},
591 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
593 $return{payby} = $cust_main->payby;
595 #none of these are terribly expensive if we want 'em...
596 for (@cust_main_editable_fields) {
597 $return{$_} = $cust_main->get($_);
599 #maybe a little more expensive, but it should be cached by now
600 for (@location_editable_fields) {
601 $return{$_} = $cust_main->bill_location->get($_);
602 $return{'ship_'.$_} = $cust_main->ship_location->get($_);
605 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
606 $return{payinfo} = $cust_main->paymask;
607 @return{'month', 'year'} = $cust_main->paydate_monthyear;
610 my @invoicing_list = $cust_main->invoicing_list;
611 $return{'invoicing_list'} =
612 join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
613 $return{'postal_invoicing'} =
614 0 < ( grep { $_ eq 'POST' } @invoicing_list );
616 if ( $session->{'svcnum'} ) {
617 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
618 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
619 $return{'svcnum'} = $session->{'svcnum'};
622 } elsif ( $session->{'svcnum'} ) { #no customer record
624 #uuh, not supproted yet... die?
625 return { 'error' => 'customer_info_short not yet supported as agent' };
629 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
633 return { 'error' => '',
634 'custnum' => $custnum,
639 sub billing_history {
642 my($context, $session, $custnum) = _custoragent_session_custnum($p);
643 return { 'error' => $session } if $context eq 'error';
645 return { 'error' => 'No customer' } unless $custnum;
647 my $search = { 'custnum' => $custnum };
648 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
649 my $cust_main = qsearchs('cust_main', $search )
650 or return { 'error' => "unknown custnum $custnum" };
654 if ( $session->{'pkgnum'} ) {
655 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
656 #next_bill_date from cust_pkg?
657 return { 'error' => 'No history for package' };
660 $return{balance} = $cust_main->balance;
661 $return{balance_pretty} = money_pretty($return{balance});
662 $return{next_bill_date} = $cust_main->next_bill_date;
663 $return{next_bill_date_pretty} =
664 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
667 my $conf = new FS::Conf;
669 $return{'history'} = [
670 $cust_main->payment_history(
671 'line_items' => $conf->exists('selfservice-billing_history-line_items'),
676 $return{'money_char'} = $conf->config("money_char") || '$',
684 my $session = _cache->get($p->{'session_id'})
685 or return { 'error' => "Can't resume session" }; #better error message
687 my $custnum = $session->{'custnum'}
688 or return { 'error' => "no customer record" };
690 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
691 or return { 'error' => "unknown custnum $custnum" };
693 my $new = new FS::cust_main { $cust_main->hash };
695 $new->set( $_ => $p->{$_} )
696 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
698 if ( exists($p->{address1}) ) {
699 my $bill_location = FS::cust_location->new({
700 map { $_ => $p->{$_} } @location_editable_fields
702 # if this is unchanged from before, cust_main::replace will ignore it
703 $new->set('bill_location' => $bill_location);
706 if ( exists($p->{ship_address1}) ) {
707 my $ship_location = FS::cust_location->new({
708 map { $_ => $p->{"ship_$_"} } @location_editable_fields
710 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
711 # Selfservice unfortunately tries to indicate "same as billing
712 # address" by sending all fields empty. Did this ever work?
713 $ship_location = $cust_main->bill_location;
715 $new->set('ship_location' => $ship_location);
717 # but if it hasn't been passed in at all, leave ship_location alone--
718 # DON'T change it to match bill_location.
721 if (exists($p->{'payby'})) {
722 $p->{'payby'} =~ /^([A-Z]{4})$/
723 or return { 'error' => "illegal_payby " . $p->{'payby'} };
727 my $conf = new FS::Conf;
729 if ( $payby =~ /^(CARD|DCRD)$/ ) {
731 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
733 if ( $new->payinfo eq $cust_main->paymask ) {
734 $new->payinfo($cust_main->payinfo);
735 $new->paycvv( $p->{'paycvv'} || $cust_main->paycvv );
737 $new->payinfo($p->{'payinfo'});
738 return { 'error' => 'CVV2 is required' }
739 if ! $p->{'paycvv'} && $conf->exists('selfservice-onfile_require_cvv');
740 $new->paycvv( $p->{'paycvv'} )
743 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
745 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
748 $p->{'payinfo1'} =~ /^([\dx]+)$/
749 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
751 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
752 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
754 $payinfo = $payinfo1. '@'. $payinfo2;
756 $new->payinfo( ($payinfo eq $cust_main->paymask)
757 ? $cust_main->payinfo
761 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
763 } elsif ( $payby =~ /^(BILL)$/ ) {
765 } elsif ( $payby ) { #notyet ready
766 return { 'error' => "unknown payby $payby" };
770 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
771 #false laziness with httemplate/edit/process/cust_main.cgi
772 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
773 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
775 @invoicing_list = $cust_main->invoicing_list;
778 my $error = $new->replace($cust_main, \@invoicing_list);
779 return { 'error' => $error } if $error;
782 return { 'error' => '' };
787 my $session = _cache->get($p->{'session_id'})
788 or return { 'error' => "Can't resume session" }; #better error message
794 my $conf = new FS::Conf;
795 use vars qw($payment_info); #cache for performance
796 unless ( $payment_info ) {
798 my %states = map { $_->state => 1 }
799 qsearch('cust_main_county', {
800 'country' => $conf->config('countrydefault') || 'US'
803 my %cust_paybys = map { $_ => 1 }
804 map { FS::payby->payby2payment($_) }
805 $conf->config('signup_server-payby');
807 my @cust_paybys = keys %cust_paybys;
811 #list all counties/states/countries
812 'cust_main_county' =>
813 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
815 #shortcut for one-country folks
817 [ sort { $a cmp $b } keys %states ],
819 'card_types' => card_types(),
821 'withcvv' => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
822 'require_cvv' => $conf->exists('selfservice-require_cvv'),
823 'onfile_require_cvv' => $conf->exists('selfservice-onfile_require_cvv'),
825 'paytypes' => [ @FS::cust_main::paytypes ],
827 'paybys' => [ $conf->config('signup_server-payby') ],
828 'cust_paybys' => \@cust_paybys,
830 'stateid_label' => FS::Msgcat::_gettext('stateid'),
831 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
833 'show_ss' => $conf->exists('show_ss'),
834 'show_stateid' => $conf->exists('show_stateid'),
835 'show_paystate' => $conf->exists('show_bankstate'),
837 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
839 'credit_card_surcharge_percentage' => scalar($conf->config('credit-card-surcharge-percentage')),
848 my %return = %$payment_info;
850 my $custnum = $session->{'custnum'};
852 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
853 or return { 'error' => "unknown custnum $custnum" };
855 $return{'hide_payment_fields'} = [
857 my $pg = payment_gateway($cust_main, $_);
858 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
859 } @{ $return{cust_paybys} }
862 $return{balance} = $cust_main->balance; #XXX pkg-balances?
864 $return{payname} = $cust_main->payname
865 || ( $cust_main->first. ' '. $cust_main->get('last') );
867 $return{$_} = $cust_main->bill_location->get($_)
868 for qw(address1 address2 city state zip);
870 $return{payby} = $cust_main->payby;
871 $return{stateid_state} = $cust_main->stateid_state;
873 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
874 $return{card_type} = cardtype($cust_main->payinfo);
875 $return{payinfo} = $cust_main->paymask;
877 @return{'month', 'year'} = $cust_main->paydate_monthyear;
881 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
882 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
883 $return{payinfo1} = $payinfo1;
884 $return{payinfo2} = $payinfo2;
885 $return{paytype} = $cust_main->paytype;
886 $return{paystate} = $cust_main->paystate;
887 $return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
890 if ( $conf->config('prepayment_discounts-credit_type') ) {
892 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
895 #doubleclick protection
897 $return{payunique} = "webui-MyAccount-$_date-$$-". rand() * 2**32; #new
898 $return{paybatch} = $return{payunique}; #back compat
900 return { 'error' => '',
906 #some false laziness with httemplate/process/payment.cgi - look there for
907 #ACH and CVV support stuff
909 sub validate_payment {
912 my $session = _cache->get($p->{'session_id'})
913 or return { 'error' => "Can't resume session" }; #better error message
915 my $custnum = $session->{'custnum'};
917 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
918 or return { 'error' => "unknown custnum $custnum" };
920 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
921 or return { 'error' => gettext('illegal_amount') };
923 return { error => 'Amount must be greater than 0' } unless $amount > 0;
925 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
926 #changing the hidden form values
927 my $conf = new FS::Conf;
928 my $fee_display = $conf->config('selfservice_process-display') || 'add';
929 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
930 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
931 if ( $fee_display eq 'add'
933 and ! $fee_skip_first || scalar($cust_main->cust_pay)
936 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
937 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
940 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
941 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
942 my $discount_term = $1;
944 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
945 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
948 $p->{'payunique'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
949 or return { 'error' => gettext('illegal_text'). " payunique: ". $p->{'payunique'} };
952 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
953 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
956 $payunique = $paybatch if ! length($payunique) && length($paybatch);
958 $p->{'payby'} ||= 'CARD';
959 $p->{'payby'} =~ /^([A-Z]{4})$/
960 or return { 'error' => "illegal_payby " . $p->{'payby'} };
963 #false laziness w/process/payment.cgi
966 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
968 $p->{'payinfo1'} =~ /^([\dx]+)$/
969 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
971 $p->{'payinfo2'} =~ /^([\dx]+)$/
972 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
974 $payinfo = $payinfo1. '@'. $payinfo2;
976 $payinfo = $cust_main->payinfo
977 if $cust_main->paymask eq $payinfo;
979 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
981 $payinfo = $p->{'payinfo'};
985 #more intelligent matching will be needed here if you change
986 #card_masking_method and don't remove existing paymasks
987 if ( $cust_main->paymask eq $payinfo ) {
988 $payinfo = $cust_main->payinfo;
993 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
994 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
998 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
999 return { 'error' => gettext('unknown_card_type') }
1000 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
1002 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
1003 if ( cardtype($payinfo) eq 'American Express card' ) {
1004 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
1005 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
1008 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
1009 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
1012 } elsif ( $conf->exists('selfservice-onfile_require_cvv') ) {
1013 return { 'error' => 'CVV2 is required' };
1014 } elsif ( !$onfile && $conf->exists('selfservice-require_cvv') ) {
1015 return { 'error' => 'CVV2 is required' };
1019 die "unknown payby $payby";
1022 my %payby2fields = (
1023 'CARD' => [ qw( paystart_month paystart_year payissue payip
1024 address1 address2 city state zip country ) ],
1025 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1029 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1032 'cust_main' => $cust_main, #XXX or just custnum??
1033 'amount' => sprintf('%.2f', $amount),
1035 'payinfo' => $payinfo,
1036 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
1037 'card_type' => $card_type,
1038 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1039 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1040 'month' => $p->{'month'},
1041 'year' => $p->{'year'},
1042 'payname' => $payname,
1043 'payunique' => $payunique,
1044 'paybatch' => $paybatch,
1045 'paycvv' => $paycvv,
1046 'payname' => $payname,
1047 'discount_term' => $discount_term,
1048 'pkgnum' => $session->{'pkgnum'},
1049 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1059 my $validate = validate_payment($p);
1060 return $validate if $validate->{'error'};
1062 my $conf = new FS::Conf;
1063 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1064 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1066 +{ map { $_=>$validate->{$_} }
1067 qw( card_type paymask payname paydate_pretty month year amount
1068 address1 address2 city state zip country
1074 sub process_stored_payment {
1077 my $session_id = $p->{'session_id'};
1079 my $payment_info = _cache->get( "payment_$session_id" )
1080 or return { 'error' => "Can't resume session" }; #better error message
1082 do_process_payment($payment_info);
1086 sub process_payment {
1089 my $payment_info = validate_payment($p);
1090 return $payment_info if $payment_info->{'error'};
1092 do_process_payment($payment_info);
1096 sub do_process_payment {
1097 my $validate = shift;
1099 my $cust_main = $validate->{'cust_main'};
1101 my $amount = delete $validate->{'amount'};
1104 my $payby = delete $validate->{'payby'};
1106 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1110 'paynum_ref' => \$paynum,
1113 return { 'error' => $error } if $error;
1115 #no error, so order the fee package if applicable...
1116 my $conf = new FS::Conf;
1117 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1118 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1120 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1122 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1124 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1125 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1128 #and generate an invoice for it now too
1129 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1130 return { 'error' => "payment processed and fee ordered sucessfully, but error billing fee: $error" }
1135 $cust_main->apply_payments;
1137 if ( $validate->{'save'} ) {
1138 my $new = new FS::cust_main { $cust_main->hash };
1139 if ($payby eq 'CARD' || $payby eq 'DCRD') {
1140 $new->set( $_ => $validate->{$_} )
1141 foreach qw( payname paystart_month paystart_year payissue payip );
1142 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
1144 my $bill_location = FS::cust_location->new({
1145 map { $_ => $validate->{$_} }
1146 qw(address1 address2 city state country zip)
1148 $new->set('bill_location' => $bill_location);
1149 # but don't allow the service address to change this way.
1151 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
1152 $new->set( $_ => $validate->{$_} )
1153 foreach qw( payname payip paytype paystate
1154 stateid stateid_state );
1155 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
1157 $new->set( 'payinfo' => $cust_main->card_token || $validate->{'payinfo'} );
1158 $new->set( 'paydate' => $validate->{'paydate'} );
1159 my $error = $new->replace($cust_main);
1161 #no, this causes customers to process their payments again
1162 #return { 'error' => $error };
1163 #XXX just warn verosely for now so i can figure out how these happen in
1164 # the first place, eventually should redirect them to the "change
1165 #address" page but indicate the payment did process??
1166 delete($validate->{'payinfo'}); #don't want to log this!
1167 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1168 "NEW: ". Dumper($new)."\n".
1169 "OLD: ". Dumper($cust_main)."\n".
1170 "PACKET: ". Dumper($validate)."\n";
1178 my $receipt_html = '';
1180 # currently supported for realtime CC only; send receipt data to SS
1181 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1184 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1187 <TD ALIGN="right">Payment#</TD>
1188 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1192 <TD ALIGN="right">Date</TD>
1194 <TD BGCOLOR="#FFFFFF"><B>! .
1195 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1201 <TD ALIGN="right">Amount</TD>
1202 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1207 <TD ALIGN="right">Payment method</TD>
1208 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1221 'amount' => sprintf('%.2f', $cust_pay->paid),
1222 'date' => $cust_pay->_date,
1223 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1224 'time_pretty' => time2str('%T', $cust_pay->_date),
1225 'auth_num' => $cust_pay->auth,
1226 'order_num' => $cust_pay->order_number,
1227 'receipt_html' => $receipt_html,
1234 'receipt_html' => '',
1241 sub realtime_collect {
1244 my $session = _cache->get($p->{'session_id'})
1245 or return { 'error' => "Can't resume session" }; #better error message
1247 my $custnum = $session->{'custnum'};
1249 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1250 or return { 'error' => "unknown custnum $custnum" };
1253 if ( $p->{'amount'} ) {
1254 $amount = $p->{'amount'};
1256 elsif ( $session->{'pkgnum'} ) {
1257 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1260 $amount = $cust_main->balance;
1263 my $error = $cust_main->realtime_collect(
1264 'method' => $p->{'method'},
1265 'amount' => $amount,
1266 'pkgnum' => $session->{'pkgnum'},
1267 'session_id' => $p->{'session_id'},
1271 return { 'error' => $error } unless ref( $error );
1273 return { 'error' => '', amount => $amount, %$error };
1276 sub start_thirdparty {
1278 my $session = _cache->get($p->{'session_id'})
1279 or return { 'error' => "Can't resume session" }; #better error message
1280 my $custnum = $session->{'custnum'};
1281 my $cust_main = FS::cust_main->by_key($custnum);
1283 my $amount = $p->{'amount'}
1284 or return { error => 'no amount' };
1286 my $result = $cust_main->create_payment(
1287 'method' => $p->{'method'},
1288 'amount' => $p->{'amount'},
1289 'pkgnum' => $session->{'pkgnum'},
1290 'session_id' => $p->{'session_id'},
1293 if ( ref($result) ) { # hashref or error
1296 return { error => $result };
1300 sub finish_thirdparty {
1302 my $session_id = delete $p->{'session_id'};
1303 my $session = _cache->get($session_id)
1304 or return { 'error' => "Can't resume session" };
1305 my $custnum = $session->{'custnum'};
1306 my $cust_main = FS::cust_main->by_key($custnum);
1308 if ( $p->{_cancel} ) {
1309 # customer backed out of making a payment
1310 return $cust_main->cancel_payment( $session_id );
1312 my $result = $cust_main->execute_payment( $session_id, %$p );
1313 if ( ref($result) ) {
1316 return { error => $result };
1320 sub process_payment_order_pkg {
1323 my $hr = process_payment($p);
1324 return $hr if $hr->{'error'};
1329 sub process_payment_order_renew {
1332 my $hr = process_payment($p);
1333 return $hr if $hr->{'error'};
1338 sub process_prepay {
1342 my $session = _cache->get($p->{'session_id'})
1343 or return { 'error' => "Can't resume session" }; #better error message
1347 my $custnum = $session->{'custnum'};
1349 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1350 or return { 'error' => "unknown custnum $custnum" };
1352 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1353 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1361 return { 'error' => $error } if $error;
1363 return { 'error' => '',
1364 'amount' => $amount,
1365 'seconds' => $seconds,
1366 'duration' => duration_exact($seconds),
1367 'upbytes' => $upbytes,
1368 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1369 'downbytes' => $downbytes,
1370 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1371 'totalbytes'=> $totalbytes,
1372 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1379 my $session = _cache->get($p->{'session_id'})
1380 or return { 'error' => "Can't resume session" }; #better error message
1382 my $custnum = $session->{'custnum'};
1384 my $invnum = $p->{'invnum'};
1386 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1387 'custnum' => $custnum } )
1388 or return { 'error' => "Can't find invnum" };
1392 return { 'error' => '',
1393 'invnum' => $invnum,
1394 'invoice_text' => join('', $cust_bill->print_text ),
1395 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1402 my $session = _cache->get($p->{'session_id'})
1403 or return { 'error' => "Can't resume session" }; #better error message
1405 my $custnum = $session->{'custnum'};
1407 my $invnum = $p->{'invnum'};
1409 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1410 'custnum' => $custnum } )
1411 or return { 'error' => "Can't find invnum" };
1415 return { 'error' => '',
1416 'invnum' => $invnum,
1417 'invoice_pdf' => $cust_bill->print_pdf({
1418 'unsquelch_cdr' => 1,
1419 'locale' => $p->{'locale'},
1425 sub legacy_invoice {
1427 my $session = _cache->get($p->{'session_id'})
1428 or return { 'error' => "Can't resume session" }; #better error message
1430 my $custnum = $session->{'custnum'};
1432 my $legacyinvnum = $p->{'legacyinvnum'};
1435 'legacyinvnum' => $legacyinvnum,
1436 'custnum' => $custnum,
1439 my $legacy_cust_bill =
1440 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1441 || qsearchs('legacy_cust_bill', \%hash )
1442 or return { 'error' => "Can't find legacyinvnum" };
1446 return { 'error' => '',
1447 'legacyinvnum' => $legacyinvnum,
1448 'legacyid' => $legacy_cust_bill->legacyid,
1449 'invoice_html' => $legacy_cust_bill->content_html,
1454 sub legacy_invoice_pdf {
1456 my $session = _cache->get($p->{'session_id'})
1457 or return { 'error' => "Can't resume session" }; #better error message
1459 my $custnum = $session->{'custnum'};
1461 my $legacyinvnum = $p->{'legacyinvnum'};
1463 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1464 'legacyinvnum' => $legacyinvnum,
1465 'custnum' => $custnum,
1466 }) or return { 'error' => "Can't find legacyinvnum" };
1470 return { 'error' => '',
1471 'legacyinvnum' => $legacyinvnum,
1472 'legacyid' => $legacy_cust_bill->legacyid,
1473 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1481 #sessioning for this? how do we get the session id to the backend invoice
1482 # template so it can add it to the link, blah
1485 if ( $p->{'invnum'} ) {
1486 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1487 or return { 'error' => 'unknown invnum' };
1488 $agentnum = $cust_bill->cust_main->agentnum;
1491 my $templatename = $p->{'template'} || $p->{'templatename'};
1493 #false laziness-ish w/view/cust_bill-logo.cgi
1495 my $conf = new FS::Conf;
1496 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1497 $templatename = "_$1";
1502 my $filename = "logo$templatename.png";
1504 return { 'error' => '',
1505 'logo' => $conf->config_binary($filename, $agentnum),
1506 'content_type' => 'image/png', #should allow gif, jpg too
1513 my $session = _cache->get($p->{'session_id'})
1514 or return { 'error' => "Can't resume session" }; #better error message
1516 my $custnum = $session->{'custnum'};
1518 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1519 or return { 'error' => "unknown custnum $custnum" };
1521 my $conf = new FS::Conf;
1523 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1525 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1530 #not super efficient, we also run cust_bill_pay/cust_credited inside owed
1531 my @payments_and_credits = sort {$b->_date <=> $a->_date} ($_->cust_bill_pay,$_->cust_credited);
1532 my $owed = $_->owed;
1534 +{ 'invnum' => $_->invnum,
1535 '_date' => $_->_date,
1536 'date' => time2str("%b %o, %Y", $_->_date),
1537 'date_short' => time2str("%m-%d-%Y", $_->_date),
1538 'previous' => sprintf('%.2f', ($_->previous)[0]),
1539 'charged' => sprintf('%.2f', $_->charged),
1540 'owed' => sprintf('%.2f', $owed),
1541 'balance' => sprintf('%.2f', $balance),
1542 'lastpay' => @payments_and_credits
1543 ? time2str("%b %o, %Y", $payments_and_credits[0]->_date)
1549 return { 'error' => '',
1550 'balance' => $cust_main->balance,
1551 'money_char' => $conf->config("money_char") || '$',
1552 'invoices' => $invoices,
1553 'legacy_invoices' => [
1555 +{ 'legacyinvnum' => $_->legacyinvnum,
1556 'legacyid' => $_->legacyid,
1557 '_date' => $_->_date,
1558 'date' => time2str("%b %o, %Y", $_->_date),
1559 'date_short' => time2str("%m-%d-%Y", $_->_date),
1560 'charged' => sprintf('%.2f', $_->charged),
1561 'has_content' => ( length($_->content_pdf)
1562 || length($_->content_html) ),
1572 my $session = _cache->get($p->{'session_id'})
1573 or return { 'error' => "Can't resume session" }; #better error message
1575 my $custnum = $session->{'custnum'};
1577 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1578 or return { 'error' => "unknown custnum $custnum" };
1580 my @errors = $cust_main->cancel( 'quiet'=>1 );
1582 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1584 return { 'error' => $error };
1591 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1592 return { 'error' => $session } if $context eq 'error';
1594 my $search = { 'custnum' => $custnum };
1595 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1596 my $cust_main = qsearchs('cust_main', $search )
1597 or return { 'error' => "unknown custnum $custnum" };
1599 my $conf = new FS::Conf;
1600 my $immutable = $conf->exists('selfservice_immutable-package');
1602 # the duplication below is necessary:
1603 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1604 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1605 # non-backwards-compatible change breaking the software of anyone using the API
1606 # instead of the stock selfservice
1607 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1608 if( $conf->exists('selfservice_server-view-wholesale') ) {
1609 return { 'svcnum' => $session->{'svcnum'},
1610 'custnum' => $custnum,
1611 'cust_pkg' => [ map {
1613 immutable => $immutable,
1614 part_pkg => [ map $_->hashref, $_->part_pkg ],
1616 [ map $_->hashref, $_->available_part_svc ],
1618 [ map { my $ref = { $_->hash,
1619 label => [ $_->label ],
1621 $ref->{_password} = $_->svc_x->_password
1622 if $context eq 'agent'
1623 && $conf->exists('agent-showpasswords')
1624 && $_->part_svc->svcdb eq 'svc_acct';
1629 } $cust_main->cust_pkg
1632 small_custview( $cust_main, $conf->config('countrydefault') ),
1633 'wholesale_view' => 1,
1634 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1635 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1636 'lnp' => $conf->exists('svc_phone-lnp'),
1640 { 'svcnum' => $session->{'svcnum'},
1641 'custnum' => $custnum,
1642 'cust_pkg' => [ map {
1643 my $primary_cust_svc = $_->primary_cust_svc;
1646 immutable => $immutable,
1647 pkg_label => $_->pkg_locale,
1648 status => $_->status,
1649 statuscolor => $_->statuscolor,
1651 [ map { $_->hashref }
1652 grep { $_->selfservice_access ne 'hidden' }
1653 $_->available_part_svc
1656 [ map { my $ref = { $_->hash,
1657 label => [ $_->label ],
1659 $ref->{_password} = $_->svc_x->_password
1660 if $context eq 'agent'
1661 && $conf->exists('agent-showpasswords')
1662 && $_->part_svc->svcdb eq 'svc_acct';
1663 $ref->{svchash} = { $_->svc_x->hash } if
1664 $_->part_svc->svcdb eq 'svc_phone';
1665 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1666 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1669 grep { $_->part_svc->selfservice_access ne 'hidden' }
1674 ? { $primary_cust_svc->hash,
1675 label => [ $primary_cust_svc->label ],
1676 finger => $primary_cust_svc->svc_x->finger, #uuh
1677 $primary_cust_svc->part_svc->hash,
1681 } $cust_main->ncancelled_pkgs
1684 small_custview( $cust_main, $conf->config('countrydefault') ),
1685 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1693 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1694 return { 'error' => $session } if $context eq 'error';
1696 my $conf = new FS::Conf;
1698 my $hide_usage = $conf->exists('selfservice_hide-usage') ? 1 : 0;
1699 my $search = { 'custnum' => $custnum };
1700 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1701 my $cust_main = qsearchs('cust_main', $search )
1702 or return { 'error' => "unknown custnum $custnum" };
1704 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1705 if ( ! $pkgnum && $p->{'svcnum'} ) {
1706 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1707 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1711 my @cust_pkg_usage = ();
1712 foreach my $cust_pkg ( $p->{'ncancelled'}
1713 ? $cust_main->ncancelled_pkgs
1714 : $cust_main->unsuspended_pkgs ) {
1715 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1716 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1717 push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
1720 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1723 foreach (@cust_pkg_usage) {
1724 my $part = $_->part_pkg_usage;
1725 my $tag = $part->description . ($part->shared ? 1 : 0);
1726 my $row = $usage_pools{$tag}
1727 ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
1728 $row->[1] += sprintf('%.1f', $_->minutes); # minutes remaining
1729 $row->[2] += $part->minutes; # minutes total
1731 } # otherwise just leave them empty
1733 if ( $p->{'svcdb'} ) {
1734 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1736 : ref($p->{'svcdb'}) eq 'ARRAY'
1737 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1738 : { $p->{'svcdb'} => 1 };
1739 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1742 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1745 my @svcs; # stuff to return to the client
1746 foreach my $cust_svc (@cust_svc) {
1747 my $svc_x = $cust_svc->svc_x;
1748 my($label, $value) = $cust_svc->label;
1749 my $part_svc = $cust_svc->part_svc;
1750 my $svcdb = $part_svc->svcdb;
1751 my $cust_pkg = $cust_svc->cust_pkg;
1752 my $part_pkg = $cust_pkg->part_pkg;
1755 'svcnum' => $cust_svc->svcnum,
1756 'display_svcnum' => $cust_svc->display_svcnum,
1760 'pkg_label' => $cust_pkg->pkg_locale,
1761 'pkg_status' => $cust_pkg->status,
1762 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
1765 # would it make sense to put this in a svc_* method?
1767 if ( $svcdb eq 'svc_acct' ) {
1768 foreach (qw(username email finger seconds)) {
1769 $hash{$_} = $svc_x->$_;
1775 'upbytes' => display_bytecount($svc_x->upbytes),
1776 'downbytes' => display_bytecount($svc_x->downbytes),
1777 'totalbytes' => display_bytecount($svc_x->totalbytes),
1779 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1780 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1781 'recharge_upbytes' =>
1782 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1783 'recharge_downbytes' =>
1784 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1785 'recharge_totalbytes' =>
1786 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1791 } elsif ( $svcdb eq 'svc_dsl' ) {
1793 $hash{'phonenum'} = $svc_x->phonenum;
1794 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1795 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1796 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1799 $hash{'name'} = $cust_main->name;
1801 # no usage to hide here
1803 } elsif ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
1805 # could potentially show lots of things...
1806 $hash{'outbound'} = 1;
1807 $hash{'inbound'} = 0;
1808 if ( $svcdb eq 'svc_phone' ) {
1809 if ( $part_pkg->plan eq 'voip_inbound' ) {
1810 $hash{'outbound'} = 0;
1811 $hash{'inbound'} = 1;
1812 } elsif ( $part_pkg->option('selfservice_inbound_format')
1813 or $conf->config('selfservice-default_inbound_cdr_format')
1815 $hash{'inbound'} = 1;
1818 foreach (qw(inbound outbound)) {
1819 # hmm...we can't filter by status here, because there might
1820 # not be cdr_terminations at all. have to go by date.
1821 # find all since the last bill date.
1822 # XXX cdr types? we are going to need them.
1824 my $sum_cdr = $svc_x->sum_cdrs(
1825 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
1826 'begin' => ($cust_pkg->last_bill || 0),
1828 'disable_charged_party' => 1,
1830 $hash{$_} = $sum_cdr->hashref;
1833 } # not hiding usage
1837 } # foreach $cust_svc
1840 'svcnum' => $session->{'svcnum'},
1841 'custnum' => $custnum,
1842 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1843 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
1846 map { $usage_pools{$_} }
1850 'hide_usage' => $hide_usage,
1855 sub _customer_svc_x {
1856 my($custnum, $svcnum, $table) = (shift, shift, shift);
1857 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
1859 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1860 my $search = " AND custnum = $1";
1861 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1864 'table' => ($table || 'svc_acct'),
1865 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1866 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
1867 #'LEFT JOIN cust_main USING ( custnum ) ',
1868 'hashref' => $hashref,
1869 'extra_sql' => $search, #important
1874 sub svc_status_html {
1877 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1878 return { 'error' => $session } if $context eq 'error';
1880 #XXX only svc_dsl for now
1881 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
1882 or return { 'error' => "Service not found" };
1884 my $html = $svc_x->getstatus_html;
1886 return { 'html' => $html };
1890 sub svc_status_hash {
1893 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1894 return { 'error' => $session } if $context eq 'error';
1896 #XXX only svc_acct for now
1897 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1898 or return { 'error' => "Service not found" };
1900 my ( $html, $hashref ) = $svc_x->export_getstatus;
1905 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
1906 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
1907 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
1908 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
1909 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
1912 my( $p, $method ) = @_;
1914 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1915 return { 'error' => $session } if $context eq 'error';
1917 #XXX only svc_acct for now
1918 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1919 or return { 'error' => "Service not found" };
1921 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
1923 my $error = $svc_x->$method($p); #$p? returns error?
1924 return { 'error' => $error } if $error;
1926 return {}; #? { 'error' => '' }
1930 sub acct_forward_info {
1933 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1934 return { 'error' => $session } if $context eq 'error';
1936 my $svc_forward = _customer_svc_x( $custnum,
1937 { 'srcsvc' => $p->{'svcnum'} },
1940 or return { 'error' => '',
1944 return { 'error' => '',
1945 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
1950 sub process_acct_forward {
1952 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1953 return { 'error' => $session } if $context eq 'error';
1955 my $old = _customer_svc_x( $custnum,
1956 { 'srcsvc' => $p->{'svcnum'} },
1960 if ( $p->{'dst'} eq '' ) {
1962 my $error = $old->delete;
1963 return { 'error' => $error };
1965 return { 'error' => '' };
1968 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
1969 'dst' => $p->{'dst'},
1974 $new->svcnum($old->svcnum);
1975 my $cust_svc = $old->cust_svc;
1976 $new->svcpart($old->svcpart);
1977 $new->pkgnuym($old->pkgnum);
1978 $error = $new->replace($old);
1980 my $conf = new FS::Conf;
1981 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
1983 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
1984 or return { 'error' => 'No service' }; #how would we even get here?
1986 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
1988 $error = $new->insert;
1991 return { 'error' => $error };
1995 sub list_dsl_devices {
1998 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1999 return { 'error' => $session } if $context eq 'error';
2001 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2002 or return { 'error' => "Service not found" };
2005 'devices' => [ map {
2006 +{ 'mac_addr' => $_->mac_addr };
2007 } $svc_dsl->dsl_device
2013 sub add_dsl_device {
2016 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2017 return { 'error' => $session } if $context eq 'error';
2019 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2020 or return { 'error' => "Service not found" };
2022 return { 'error' => 'No MAC address supplied' }
2023 unless length($p->{'mac_addr'});
2025 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
2026 'mac_addr' => scalar($p->{'mac_addr'}),
2028 my $error = $dsl_device->insert;
2029 return { 'error' => $error };
2033 sub delete_dsl_device {
2036 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2037 return { 'error' => $session } if $context eq 'error';
2039 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2040 or return { 'error' => "Service not found" };
2042 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
2043 'mac_addr' => scalar($p->{'mac_addr'}),
2046 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
2048 my $error = $dsl_device->delete;
2049 return { 'error' => $error };
2055 _usage_details( \&_port_graph, $p,
2056 'svcdb' => 'svc_port',
2061 my($svc_port, $begin, $end) = @_;
2063 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
2064 push @usage, { 'png' => $pngOrError };
2068 sub _list_svc_usage {
2069 my($svc_acct, $begin, $end) = @_;
2071 foreach my $part_export (
2072 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
2073 qw( sqlradius sqlradius_withdomain )
2075 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
2080 sub list_svc_usage {
2081 _usage_details(\&_list_svc_usage, @_);
2084 sub _list_support_usage {
2085 my($svc_acct, $begin, $end) = @_;
2087 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
2088 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
2090 push @usage, { 'seconds' => $_->seconds,
2091 'support' => $_->support,
2092 '_date' => $_->_date,
2093 'id' => $_->transaction_id,
2094 'creator' => $_->creator,
2095 'subject' => $_->subject,
2096 'status' => $_->status,
2097 'ticketid' => $_->ticketid,
2103 sub list_support_usage {
2104 _usage_details(\&_list_support_usage, @_);
2107 sub _list_cdr_usage {
2108 # XXX CDR type support...
2109 # XXX any way to do a paged search on this?
2110 # we have to return the results all at once...
2111 my($svc_x, $begin, $end, %opt) = @_;
2112 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
2116 'disable_charged_party' => 1,
2121 sub list_cdr_usage {
2123 _usage_details( \&_list_cdr_usage, $p );
2126 sub _usage_details {
2127 my($callback, $p, %opt) = @_;
2128 my $conf = FS::Conf->new;
2130 if ( $conf->exists('selfservice_hide-usage') ) {
2131 return { 'error' => 'Viewing usage is not allowed.' };
2134 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2135 return { 'error' => $session } if $context eq 'error';
2137 my $search = { 'svcnum' => $p->{'svcnum'} };
2138 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2140 my $cust_svc = qsearchs( 'cust_svc', $search );
2141 return { 'error' => 'No service selected in list_svc_usage' }
2144 my $svc_x = $cust_svc->svc_x;
2145 my $svcdb = $svc_x->table;
2146 my $cust_pkg = $cust_svc->cust_pkg;
2147 my $freq = $cust_pkg->part_pkg->freq;
2150 if ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
2152 if ( $p->{inbound} ) {
2153 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2154 || $conf->config('selfservice-default_inbound_cdr_format')
2155 || 'source_default';
2156 $callback_opt{inbound} = 1;
2158 $format = $cust_pkg->part_pkg->option('selfservice_format')
2159 || $conf->config('selfservice-default_cdr_format')
2163 $callback_opt{format} = $format;
2164 $callback_opt{use_clid} = 1;
2165 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2168 my $start = $cust_pkg->setup;
2169 #my $end = $cust_pkg->bill; # or time?
2172 unless ( $p->{beginning} ) {
2173 $p->{beginning} = $cust_pkg->last_bill;
2174 $p->{ending} = $end;
2177 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2178 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2180 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2184 if ( $conf->exists('selfservice-hide_cdr_price') ) {
2185 # ugly kludge, I know
2186 my ($delete_col) = grep { $header->[$_] eq 'Price' } (0..scalar(@$header));
2187 if (defined $delete_col) {
2188 delete($_->[$delete_col]) foreach ($header, @usage);
2192 #kinda false laziness with FS::cust_main::bill, but perhaps
2193 #we should really change this bit to DateTime and DateTime::Duration
2195 #change this bit to use Date::Manip? CAREFUL with timezones (see
2196 # mailing list archive)
2197 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2198 (localtime($p->{ending}) )[0,1,2,3,4,5];
2199 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2200 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2202 if ( $freq =~ /^\d+$/ ) {
2204 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2206 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2207 } elsif ( $freq =~ /^(\d+)w$/ ) {
2209 $nmday += $weeks * 7;
2210 $pmday -= $weeks * 7;
2211 } elsif ( $freq =~ /^(\d+)d$/ ) {
2215 } elsif ( $freq =~ /^(\d+)h$/ ) {
2220 return { 'error' => "unparsable frequency: ". $freq };
2223 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2224 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2228 'svcnum' => $p->{svcnum},
2229 'beginning' => $p->{beginning},
2230 'ending' => $p->{ending},
2231 'inbound' => $p->{inbound},
2232 'previous' => ($previous > $start) ? $previous : $start,
2233 'next' => ($next < $end) ? $next : $end,
2234 'header' => $header,
2242 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2243 return { 'error' => $session } if $context eq 'error';
2245 my $search = { 'custnum' => $custnum };
2246 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2247 my $cust_main = qsearchs('cust_main', $search )
2248 or return { 'error' => "unknown custnum $custnum" };
2250 my $status = $cust_main->status;
2252 my %order_pkg_options = ();
2253 if ( $p->{locationnum} > 0 ) {
2254 $order_pkg_options{locationnum} = delete($p->{locationnum});
2255 } elsif ( $p->{address1} ) {
2256 $order_pkg_options{'cust_location'} = new FS::cust_location {
2257 map { $_ => $p->{$_} }
2258 qw( address1 address2 city county state zip country )
2262 #false laziness w/ClientAPI/Signup.pm
2264 my $cust_pkg = new FS::cust_pkg ( {
2265 'custnum' => $custnum,
2266 'pkgpart' => $p->{'pkgpart'},
2267 'quantity' => $p->{'quantity'} || 1,
2269 my $error = $cust_pkg->check;
2270 return { 'error' => $error } if $error;
2273 unless ( $p->{'svcpart'} eq 'none' ) {
2277 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2279 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2280 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2281 $svcdb = $part_svc->svcdb;
2283 $svcdb = 'svc_acct';
2285 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2288 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2289 'svc_domain' => [ qw( domain ) ],
2290 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2291 'svc_external' => [ qw( id title ) ],
2292 'svc_pbx' => [ qw( id title ) ],
2295 my $svc_x = "FS::$svcdb"->new( {
2296 'svcpart' => $svcpart,
2297 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2300 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2303 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2304 my $acct_snarf = new FS::acct_snarf ( {
2305 'machine' => $p->{"snarf_machine$snarfnum"},
2306 'protocol' => $p->{"snarf_protocol$snarfnum"},
2307 'username' => $p->{"snarf_username$snarfnum"},
2308 '_password' => $p->{"snarf_password$snarfnum"},
2311 push @acct_snarf, $acct_snarf;
2313 $svc_x->child_objects( \@acct_snarf );
2316 my $y = $svc_x->setdefault; # arguably should be in new method
2317 return { 'error' => $y } if $y && !ref($y);
2319 $error = $svc_x->check;
2320 return { 'error' => $error } if $error;
2326 $error = $cust_main->order_pkg(
2327 'cust_pkg' => $cust_pkg,
2332 return { 'error' => $error } if $error;
2334 my $conf = new FS::Conf;
2335 if ( $conf->exists('signup_server-realtime') ) {
2337 my $bill_error = _do_bop_realtime( $cust_main, $status );
2340 $cust_pkg->cancel('quiet'=>1);
2343 $cust_pkg->reexport;
2347 $cust_pkg->reexport;
2350 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2352 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2359 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2360 return { 'error' => $session } if $context eq 'error';
2362 my $conf = new FS::Conf;
2363 my $immutable = $conf->exists('selfservice_immutable-package');
2364 return { 'error' => "Package modification disabled" } if $immutable;
2366 my $search = { 'custnum' => $custnum };
2367 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2368 my $cust_main = qsearchs('cust_main', $search )
2369 or return { 'error' => "unknown custnum $custnum" };
2371 my $status = $cust_main->status;
2372 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2373 or return { 'error' => "unknown package $p->{pkgnum}" };
2375 #if someone does need self-service package change of suspended packages,
2376 # figure out how to be more discriminating
2377 return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
2378 if $cust_pkg->status eq 'suspended';
2380 my $err_or_cust_pkg = $cust_pkg->change( 'pkgpart' => $p->{'pkgpart'},
2381 'quantity' => $p->{'quantity'} || 1,
2384 return { error=>$err_or_cust_pkg, pkgnum=>$cust_pkg->pkgnum }
2385 unless ref($err_or_cust_pkg);
2387 if ( $conf->exists('signup_server-realtime') ) {
2389 my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_credit'=>1 );
2392 $err_or_cust_pkg->suspend;
2395 $err_or_cust_pkg->reexport;
2399 $err_or_cust_pkg->reexport;
2402 return { error => '', pkgnum => $cust_pkg->pkgnum };
2406 sub order_recharge {
2409 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2410 return { 'error' => $session } if $context eq 'error';
2412 my $search = { 'custnum' => $custnum };
2413 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2414 my $cust_main = qsearchs('cust_main', $search )
2415 or return { 'error' => "unknown custnum $custnum" };
2417 my $status = $cust_main->status;
2418 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2419 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2421 my $svc_x = $cust_svc->svc_x;
2422 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2425 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2426 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2427 recharge_totalbytes );
2428 my $amount = $part_pkg->option('recharge_amount', 1);
2430 my ($l, $v, $d) = $cust_svc->label; # blah
2431 my $pkg = "Recharge $v";
2433 my $bill_error = $cust_main->charge($amount, $pkg,
2434 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2435 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2436 $part_pkg->taxclass); #meh
2438 my $conf = new FS::Conf;
2439 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2441 $bill_error = _do_bop_realtime( $cust_main, $status );
2446 my $error = $svc_x->recharge (\%vhash);
2447 return { 'error' => $error } if $error;
2451 my $error = $bill_error;
2452 $error ||= $svc_x->recharge (\%vhash);
2453 return { 'error' => $error } if $error;
2456 return { error => '', svc => $cust_svc->part_svc->svc };
2460 sub _do_bop_realtime {
2461 my ($cust_main, $status, %opt) = @_;
2463 my $old_balance = $cust_main->balance;
2465 my $bill_error = $cust_main->bill
2466 || $cust_main->apply_payments_and_credits;
2468 $bill_error ||= $cust_main->realtime_collect('selfservice' => 1)
2469 if $cust_main->payby =~ /^(CARD|CHEK)$/;
2471 if ( $cust_main->balance > $old_balance
2472 && $cust_main->balance > 0
2473 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/
2474 || $status eq 'suspended'
2478 unless ( $opt{'no_credit'} ) {
2479 #this makes sense. credit is "un-doing" the invoice
2480 my $conf = new FS::Conf;
2481 $cust_main->credit( sprintf("%.2f", $cust_main->balance-$old_balance ),
2482 'self-service decline',
2483 reason_type=>$conf->config('signup_credit_type'),
2485 $cust_main->apply_credits( 'order' => 'newest' );
2488 return { 'error' => '_decline', 'bill_error' => $bill_error };
2497 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2498 return { 'error' => $session } if $context eq 'error';
2500 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2501 or return { 'error' => "unknown custnum $custnum" };
2503 my @cust_pkg = sort { $a->bill <=> $b->bill }
2504 grep { $_->part_pkg->freq ne '0' }
2505 $cust_main->ncancelled_pkgs;
2507 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2509 my $total = $cust_main->balance;
2512 my $bill = $_->bill;
2513 $total += $_->part_pkg->base_recur($_, \$bill);
2514 my $renew_date = $_->part_pkg->add_freq($_->bill);
2516 'pkgnum' => $_->pkgnum,
2517 'amount' => sprintf('%.2f', $total),
2518 'bill_date' => $_->bill,
2519 'bill_date_pretty' => time2str('%x', $_->bill),
2520 'renew_date' => $renew_date,
2521 'renew_date_pretty' => time2str('%x', $renew_date),
2522 'expire_date' => $_->expire,
2523 'expire_date_pretty' => time2str('%x', $_->expire),
2528 return { 'dates' => \@array };
2532 sub payment_info_renew_info {
2534 my $renew_info = renew_info($p);
2535 my $payment_info = payment_info($p);
2536 return { %$renew_info,
2544 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2545 return { 'error' => $session } if $context eq 'error';
2547 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2548 or return { 'error' => "unknown custnum $custnum" };
2550 my $date = $p->{'date'};
2554 #freeside-daily -n -d $date fs_daily $custnum
2555 $cust_main->bill_and_collect( 'time' => $date,
2556 'invoice_time' => $now,
2557 'actual_time' => $now,
2558 'check_freq' => '1d',
2561 return { 'error' => '' };
2567 my $session = _cache->get($p->{'session_id'})
2568 or return { 'error' => "Can't resume session" }; #better error message
2570 my $custnum = $session->{'custnum'};
2572 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2573 or return { 'error' => "unknown custnum $custnum" };
2575 my $conf = new FS::Conf;
2577 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2578 or return { 'error' => 'Permission denied' };
2580 my $pkgnum = $p->{'pkgnum'};
2582 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2583 'pkgnum' => $pkgnum, } )
2584 or return { 'error' => "unknown pkgnum $pkgnum" };
2586 my $error = $cust_pkg->suspend(reason => $reasonnum);
2587 return { 'error' => $error };
2593 my $session = _cache->get($p->{'session_id'})
2594 or return { 'error' => "Can't resume session" }; #better error message
2596 my $custnum = $session->{'custnum'};
2598 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2599 or return { 'error' => "unknown custnum $custnum" };
2601 my $pkgnum = $p->{'pkgnum'};
2603 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2604 'pkgnum' => $pkgnum, } )
2605 or return { 'error' => "unknown pkgnum $pkgnum" };
2607 my $error = $cust_pkg->cancel('quiet' => 1);
2608 return { 'error' => $error };
2612 sub provision_phone {
2615 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2617 #editing an existing phone number
2618 if ( $p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/ ) {
2619 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2620 return { 'error' => $session } if $context eq 'error';
2622 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2623 return { 'error' => 'service not found' } unless $svc_phone;
2624 return { 'error' => 'invalid svcnum' }
2625 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2627 $svc_phone->email($p->{'email'})
2628 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2629 $svc_phone->forwarddst($p->{'forwarddst'})
2630 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2631 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2632 return { 'error' => $svc_phone->replace };
2636 unless ( $p->{'lnp'} ) {
2637 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2638 $p->{'lnp_status'} = "portingin";
2639 return _provision( 'FS::svc_phone',
2640 [qw(lnp_desired_due_date lnp_other_provider
2641 lnp_other_provider_account phonenum countrycode lnp_status)],
2642 [qw(phonenum countrycode)],
2648 # single DID order (the usual case)
2649 unless (scalar(@bulkdid)) {
2650 return _provision( 'FS::svc_phone',
2651 [qw(phonenum countrycode)],
2652 [qw(phonenum countrycode)],
2658 # bulk DID order case
2660 foreach my $did ( @bulkdid ) {
2661 $did =~ s/[^0-9]//g;
2662 $error = _provision( 'FS::svc_phone',
2663 [qw(phonenum countrycode)],
2664 [qw(phonenum countrycode)],
2666 'pkgnum' => $p->{'pkgnum'},
2667 'svcpart' => $p->{'svcpart'},
2669 'countrycode' => $p->{'countrycode'},
2670 'session_id' => $p->{'session_id'},
2673 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2675 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2680 warn "provision_pbx called\n"
2683 warn "provision_pbx calling _provision\n"
2685 _provision( 'FS::svc_pbx',
2686 [qw(id title max_extensions max_simultaneous ip_addr)],
2687 [qw(id title max_extensions max_simultaneous ip_addr)],
2693 sub provision_acct {
2695 warn "provision_acct called\n"
2698 return { 'error' => gettext('passwords_dont_match') }
2699 if $p->{'_password'} ne $p->{'_password2'};
2700 return { 'error' => gettext('empty_password') }
2701 unless length($p->{'_password'});
2703 if ($p->{'domsvc'}) {
2704 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2705 qw ( svcpart pkgnum ) );
2706 return { 'error' => gettext('invalid_domain') }
2707 unless ($domains{$p->{'domsvc'}});
2710 warn "provision_acct calling _provision\n"
2712 _provision( 'FS::svc_acct',
2713 [qw(username _password domsvc)],
2714 [qw(username _password domsvc)],
2720 sub provision_external {
2722 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2723 _provision( 'FS::svc_external',
2731 sub provision_forward {
2733 _provision( 'FS::svc_forward',
2734 ['srcsvc','src','dstsvc','dst'],
2741 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2742 warn "_provision called for $class\n"
2745 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2746 return { 'error' => $session } if $context eq 'error';
2748 my $search = { 'custnum' => $custnum };
2749 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2750 my $cust_main = qsearchs('cust_main', $search )
2751 or return { 'error' => "unknown custnum $custnum" };
2753 my $pkgnum = $p->{'pkgnum'};
2755 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2757 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2758 'pkgnum' => $pkgnum,
2760 or return { 'error' => "unknown pkgnum $pkgnum" };
2762 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2764 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2765 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2767 return { error=> 'svcpart '. $p->{'svcpart'}. " is not a $class definition" }
2768 if $class ne 'FS::'. $part_svc->svcdb;
2770 warn "creating $class record\n"
2772 my $svc_x = $class->new( {
2773 'pkgnum' => $p->{'pkgnum'},
2774 'svcpart' => $p->{'svcpart'},
2775 map { $_ => $p->{$_} } @$fields
2778 my %insert_args = ();
2779 #i shouldn't be a special case here (pass an option or something)
2780 if ( $class eq 'FS::svc_phone'
2781 && grep length($p->{$_}), @location_editable_fields
2784 $insert_args{'cust_location'} = new FS::cust_location {
2785 map { $_ => $p->{$_} } @location_editable_fields
2789 warn "inserting $class record\n"
2791 my $error = $svc_x->insert(%insert_args);
2794 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2796 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2799 my $return = { 'svc' => $part_svc->svc,
2801 map { $_ => $svc_x->get($_) } @$return_fields
2803 warn "_provision returning ". Dumper($return). "\n"
2812 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2813 return { 'error' => $session } if $context eq 'error';
2815 my $search = { 'custnum' => $custnum };
2816 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2817 my $cust_main = qsearchs('cust_main', $search )
2818 or return { 'error' => "unknown custnum $custnum" };
2820 my $pkgnum = $p->{'pkgnum'};
2822 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2823 'pkgnum' => $pkgnum,
2825 or return { 'error' => "unknown pkgnum $pkgnum" };
2827 my $svcpart = $p->{'svcpart'};
2829 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
2830 'svcpart' => $svcpart, } )
2831 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
2832 my $part_svc = $pkg_svc->part_svc;
2834 my $conf = new FS::Conf;
2837 'svc' => $part_svc->svc,
2838 'svcdb' => $part_svc->svcdb,
2839 'pkgnum' => $pkgnum,
2840 'svcpart' => $svcpart,
2841 'custnum' => $custnum,
2843 'security_phrase' => 0, #XXX !
2844 'svc_acct_pop' => [], #XXX !
2846 'init_popstate' => '',
2851 small_custview( $cust_main, $conf->config('countrydefault') ),
2855 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
2856 && $ret->{'svcdb'} eq 'svc_phone') {
2857 $ret->{'svcnum'} = $p->{'svcnum'};
2858 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2859 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
2860 $ret->{'email'} = $svc_phone->email;
2861 $ret->{'forwarddst'} = $svc_phone->forwarddst;
2865 if ($ret->{'svcdb'} eq 'svc_forward') {
2866 $ret->{'forward_emails'} = {$cust_pkg->forward_emails()};
2872 sub unprovision_svc {
2875 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2876 return { 'error' => $session } if $context eq 'error';
2878 my $search = { 'custnum' => $custnum };
2879 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2880 my $cust_main = qsearchs('cust_main', $search )
2881 or return { 'error' => "unknown custnum $custnum" };
2883 my $svcnum = $p->{'svcnum'};
2885 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
2886 or return { 'error' => "unknown svcnum $svcnum" };
2888 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
2889 unless $cust_svc->cust_pkg->custnum == $custnum;
2891 my $conf = new FS::Conf;
2893 return { 'svc' => $cust_svc->part_svc->svc,
2894 'error' => $cust_svc->cancel,
2896 small_custview( $cust_main, $conf->config('countrydefault') ),
2901 sub myaccount_passwd {
2903 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2904 return { 'error' => $session } if $context eq 'error';
2906 return { 'error' => "New passwords don't match." }
2907 if $p->{'new_password'} ne $p->{'new_password2'};
2909 return { 'error' => 'Enter new password' }
2910 unless length($p->{'new_password'});
2912 #my $search = { 'custnum' => $custnum };
2913 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2914 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2915 my $search = " AND custnum = $1";
2916 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2918 my $svc_acct = qsearchs( {
2919 'table' => 'svc_acct',
2920 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2921 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
2922 'LEFT JOIN cust_main USING ( custnum ) ',
2923 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
2924 'extra_sql' => $search, #important
2926 or return { 'error' => "Service not found" };
2930 my $conf = new FS::Conf;
2932 return { 'error' => 'Incorrect current password.' }
2933 if ( exists($p->{'old_password'})
2934 || $conf->exists('selfservice-password_change_oldpass')
2936 && ! $svc_acct->check_password($p->{'old_password'});
2938 $error = 'Password too short.'
2939 if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
2940 $error = 'Password too long.'
2941 if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
2943 $svc_acct->set_password($p->{'new_password'});
2944 $error ||= $svc_acct->replace();
2946 #regular pw change in self-service should change contact pw too, otherwise its
2947 #way too confusing. hell its confusing they're separate at all, but alas.
2948 #need to support the "ISP provides email that's used as a contact email" case
2950 my $contact = FS::contact->by_selfservice_email($svc_acct->email);
2951 if ( $contact && $contact->custnum == $custnum ) {
2952 #svc_acct was successful but this one returns an error? "shouldn't happen"
2953 $error ||= $contact->change_password($p->{'new_password'});
2956 my($label, $value) = $svc_acct->cust_svc->label;
2958 return { 'error' => $error,
2965 # sub contact_passwd {
2967 # my($context, $session, $custnum) = _custoragent_session_custnum($p);
2968 # return { 'error' => $session } if $context eq 'error';
2970 # return { 'error' => 'Not logged in as a contact.' }
2971 # unless $session->{'contactnum'};
2973 # return { 'error' => "New passwords don't match." }
2974 # if $p->{'new_password'} ne $p->{'new_password2'};
2976 # return { 'error' => 'Enter new password' }
2977 # unless length($p->{'new_password'});
2979 # #my $search = { 'custnum' => $custnum };
2980 # #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2981 # $custnum =~ /^(\d+)$/ or die "illegal custnum";
2982 # my $search = " AND selfservice_access IS NOT NULL ".
2983 # " AND selfservice_access = 'Y' ".
2984 # " AND ( disabled IS NULL OR disabled = '' )".
2985 # " AND custnum IS NOT NULL AND custnum = $1";
2986 # $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2988 # my $contact = qsearchs( {
2989 # 'table' => 'contact',
2990 # 'addl_from' => 'LEFT JOIN cust_main USING ( custnum ) ',
2991 # 'hashref' => { 'contactnum' => $session->{'contactnum'}, },
2992 # 'extra_sql' => $search, #important
2994 # or return { 'error' => "Email not found" }; #? how did we get logged in?
2995 # # deleted since then?
2999 # # use these svc_acct length restrictions??
3000 # my $conf = new FS::Conf;
3001 # $error = 'Password too short.'
3002 # if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
3003 # $error = 'Password too long.'
3004 # if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
3006 # $error ||= $contact->change_password($p->{'new_password'});
3008 # return { 'error' => $error, };
3015 my $info = skin_info($p);
3017 my $conf = new FS::Conf;
3018 my $verification = $conf->config('selfservice-password_reset_verification')
3019 or return { %$info, 'error' => 'Password resets disabled' };
3024 if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
3026 $contact = FS::contact->by_selfservice_email($p->{'email'});
3028 $cust_main = $contact->cust_main if $contact;
3030 #also look for an svc_acct, otherwise it would be super confusing
3032 my($username, $domain) = split('@', $p->{'email'});
3033 my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
3034 if ( $svc_domain ) {
3035 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3036 'domsvc' => $svc_domain->svcnum }
3039 my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
3040 $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
3042 #precaution: don't change svc_acct password not part of the same
3043 # customer as contact
3044 $svc_acct = '' if ! $cust_pkg
3045 || $cust_pkg->custnum != $cust_main->custnum;
3050 return { %$info, 'error' => 'Email address not found' }
3051 unless $contact || $svc_acct;
3053 } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
3055 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
3056 or return { %$info, 'error' => 'Account not found' };
3058 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3059 'domsvc' => $svc_domain->svcnum }
3061 or return { %$info, 'error' => 'Account not found' };
3063 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
3064 or return { %$info, 'error' => 'Account not found' };
3066 $cust_main = $cust_pkg->cust_main;
3071 'email' => sub { 1; },
3073 my( $p, $cust_main ) = @_;
3074 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
3075 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
3078 my( $p, $cust_main ) = @_;
3079 my $cust_pay = qsearchs({
3080 'table' => 'cust_pay',
3081 'hashref' => { 'custnum' => $cust_main->custnum },
3082 'order_by' => 'ORDER BY _date DESC LIMIT 1',
3086 $p->{'amount'} == $cust_pay->paid;
3089 my( $p, $cust_main ) = @_;
3090 $p->{'zip'} eq $cust_main->zip
3091 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
3095 foreach my $verify ( split(',', $verification) ) {
3097 &{ $verify{$verify} }( $p, $cust_main )
3098 or return { %$info, 'error' => 'Account not found' };
3102 #okay, we're verified
3106 my $error = $contact->send_reset_email(
3107 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
3111 return { %$info, 'error' => $error }; #????
3114 } elsif ( $svc_acct ) {
3116 #create a unique session
3118 my $reset_session = {
3119 'svcnum' => $svc_acct->svcnum,
3123 my $timeout = '1 hour'; #?
3125 my $reset_session_id;
3127 $reset_session_id = sha512_hex(time(). {}. rand(). $$)
3128 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
3131 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
3135 my $msgnum = $conf->config('selfservice-password_reset_msgnum',
3136 $cust_main->agentnum);
3137 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
3138 return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
3140 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
3141 my $error = $msg_template->send( 'cust_main' => $cust_main,
3142 'object' => $svc_acct,
3143 'substitutions' => {
3144 'session_id' => $reset_session_id,
3148 return { %$info, 'error' => $error }; #????
3153 return { %$info, 'error' => '' };
3156 sub check_reset_passwd {
3159 my $conf = new FS::Conf;
3160 my $verification = $conf->config('selfservice-password_reset_verification')
3161 or return { 'error' => 'Password resets disabled' };
3163 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3164 or return { 'error' => "Can't resume session" }; #better error message
3166 if ( $reset_session->{'svcnum'} ) {
3168 my $svcnum = $reset_session->{'svcnum'};
3170 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3171 or return { 'error' => "Service not found" };
3173 $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3174 my $info = skin_info($p);
3178 'session_id' => $p->{'session_id'},
3179 'username' => $svc_acct->username,
3182 } elsif ( $reset_session->{'contactnum'} ) {
3184 my $contactnum = $reset_session->{'contactnum'};
3186 my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3187 or return { 'error' => "Contact not found" };
3189 my @contact_email = $contact->contact_email;
3190 return { 'error' => 'No contact email' } unless @contact_email;
3192 $p->{'agentnum'} = $contact->cust_main->agentnum;
3193 my $info = skin_info($p);
3197 'session_id' => $p->{'session_id'},
3198 'email' => $contact_email[0]->email, #the first?
3203 return { 'error' => 'No svcnum or contactnum in session' }; #??
3209 sub process_reset_passwd {
3212 my $conf = new FS::Conf;
3213 my $verification = $conf->config('selfservice-password_reset_verification')
3214 or return { 'error' => 'Password resets disabled' };
3216 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3217 or return { 'error' => "Can't resume session" }; #better error message
3222 if ( $reset_session->{'svcnum'} ) {
3224 my $svcnum = $reset_session->{'svcnum'};
3226 $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3227 or return { 'error' => "Service not found" };
3229 $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3230 $info ||= skin_info($p);
3235 if ( $reset_session->{'contactnum'} ) {
3237 my $contactnum = $reset_session->{'contactnum'};
3239 $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3240 or return { 'error' => "Contact not found" };
3242 $p->{'agentnum'} ||= $contact->cust_main->agentnum;
3243 $info ||= skin_info($p);
3247 return { %$info, 'error' => "New passwords don't match." }
3248 if $p->{'new_password'} ne $p->{'new_password2'};
3250 return { %$info, 'error' => 'Enter new password' }
3251 unless length($p->{'new_password'});
3255 $svc_acct->set_password($p->{'new_password'});
3256 my $error = $svc_acct->replace();
3258 return { %$info, 'error' => $error } if $error;
3260 #my($label, $value) = $svc_acct->cust_svc->label;
3261 #return { 'error' => $error,
3262 # #'label' => $label,
3263 # #'value' => $value,
3270 my $error = $contact->change_password($p->{'new_password'});
3272 return { %$info, 'error' => $error }; # if $error;
3276 #password changed ,so remove session, don't want it reused
3277 _cache->remove($p->{'session_id'});
3279 return { %$info, 'error' => '' };
3285 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3286 return { 'error' => $session } if $context eq 'error';
3289 if ( $session->{'pkgnum'} ) {
3291 #tickets for specific service with pkg-balances on
3292 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3293 'pkgnum' => $session->{'pkgnum'} })
3294 or return { 'error' => 'unknown package' };
3295 foreach my $cust_svc ( $cust_pkg->cust_svc ) {
3296 push @tickets, $cust_svc->tickets( $p->{status} );
3301 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
3302 or return { 'error' => "unknown custnum $custnum" };
3304 @tickets = $cust_main->tickets( $p->{status} );
3307 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
3308 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
3309 my $conf = new FS::Conf;
3310 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
3314 ($a->{'_selfservice_priority'} eq '') <=>
3315 ($b->{'_selfservice_priority'} eq '')
3318 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
3324 +{ tickets => \@tickets };
3331 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3332 return { 'error' => $session } if $context eq 'error';
3334 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
3335 FS::TicketSystem->init();
3337 my $conf = new FS::Conf;
3338 my $queue = $p->{'queue'}
3339 || $conf->config('ticket_system-selfservice_queueid')
3340 || $conf->config('ticket_system-default_queueid');
3342 warn "$me create_ticket: creating ticket\n" if $DEBUG;
3343 my $err_or_ticket = FS::TicketSystem->create_ticket(
3344 '', #create RT session based on FS CurrentUser (fs_selfservice)
3346 'custnum' => $custnum,
3347 'svcnum' => $session->{'svcnum'},
3348 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
3351 if ( ref($err_or_ticket) ) {
3352 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
3354 return { 'error' => '',
3355 'ticket_id' => $err_or_ticket->id,
3358 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
3360 return { 'error' => $err_or_ticket };
3368 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3369 return { 'error' => $session } if $context eq 'error';
3371 return { error => 'requested format not implemented' }
3372 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
3374 my $conf = new FS::Conf;
3375 my $age_threshold = 0;
3376 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
3377 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
3379 my $search = { 'custnum' => $custnum };
3380 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3381 my $cust_main = qsearchs('cust_main', $search )
3382 or return { 'error' => "unknown custnum $custnum" };
3384 # does it make more sense to just run one sql query for this instead of all the
3385 # insanity below? would increase performance greately for large data sets?
3387 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
3388 my @part_svc = $cust_pkg->part_svc;
3389 foreach my $part_svc ( @part_svc ) {
3390 if($part_svc->svcdb eq 'svc_phone'){
3391 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
3392 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
3393 push @svc_phone, $cust_pkg_svc->svc_x
3394 if $cust_pkg_svc->date_inserted >= $age_threshold;
3402 my($xls_r,$xls_c) = (0,0);
3405 my @fields = qw( countrycode phonenum pin sip_password phone_name );
3406 if($p->{'format'} eq 'csv') {
3407 $csv = new Text::CSV_XS { 'always_quote' => 1,
3410 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
3411 $content .= $csv->string;
3413 elsif($p->{'format'} eq 'xls') {
3414 my $XLS1 = new IO::Scalar \$content;
3415 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
3416 or return { 'error' => "Error opening .xls file: $!" };
3417 $xls = $xls_workbook->add_worksheet('DIDs');
3418 foreach ( @fields ) {
3419 $xls->write(0,$xls_c++,$_);
3424 foreach my $svc_phone ( @svc_phone ) {
3425 my @cols = map { $svc_phone->$_ } @fields;
3426 if($p->{'format'} eq 'csv') {
3427 return { 'error' => 'Unable to create CSV' }
3428 unless $csv->combine(@cols);
3429 $content .= $csv->string;
3431 elsif($p->{'format'} eq 'xls') {
3434 $xls->write($xls_r,$xls_c++,$_);
3440 $xls_workbook->close() if $p->{'format'} eq 'xls';
3442 { content => $content, format => $p->{'format'}, };
3447 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3448 return { 'error' => $session } if $context eq 'error';
3450 # warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3451 # FS::TicketSystem->init();
3452 # return { 'error' => 'get_ticket configuration error' }
3453 # if $FS::TicketSystem::system ne 'RT_Internal';
3455 # check existence and ownership as part of this
3456 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3457 my $rt_session = FS::TicketSystem->session('');
3458 my $Ticket = FS::TicketSystem->get_ticket_object(
3460 ticket_id => $p->{'ticket_id'},
3463 return { 'error' => 'ticket not found' } if !$Ticket;
3465 if ( length( $p->{'subject'} || '' ) ) {
3467 if ( $p->{'subject'} ne $Ticket->Subject ) {
3468 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3469 return { 'error' => "unable to set subject: $msg" } if !$val;
3473 if(length($p->{'reply'})) {
3474 my @err_or_res = FS::TicketSystem->correspond_ticket(
3476 'ticket_id' => $p->{'ticket_id'},
3477 'content' => $p->{'reply'},
3480 return { 'error' => 'unable to reply to ticket' }
3481 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3484 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3485 my $err_or_ticket = FS::TicketSystem->get_ticket(
3487 'ticket_id' => $p->{'ticket_id'},
3490 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3491 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3493 return { 'error' => $err_or_ticket };
3496 my @custs = @{$err_or_ticket->{'custs'}};
3497 my @txns = @{$err_or_ticket->{'txns'}};
3500 # superseded by check in get_ticket_object
3501 #return { 'error' => 'invalid ticket requested' }
3502 #unless grep($_ eq $custnum, @custs);
3504 foreach my $txn ( @txns ) {
3505 push @filtered_txns, $txn
3506 if ($txn->{'type'} eq 'EmailRecord'
3507 || $txn->{'type'} eq 'Correspond'
3508 || $txn->{'type'} eq 'Create');
3511 warn "$me get_ticket: successful: \n"
3513 return { 'error' => '',
3514 'transactions' => \@filtered_txns,
3515 'ticket_fields' => $err_or_ticket->{'fields'},
3516 'ticket_id' => $p->{'ticket_id'},
3520 sub adjust_ticket_priority {
3522 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3523 return { 'error' => $session } if $context eq 'error';
3525 # warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3526 # FS::TicketSystem->init;
3527 my $ss_priority = FS::TicketSystem->selfservice_priority;
3529 return { 'error' => 'adjust_ticket_priority configuration error' }
3530 if $FS::TicketSystem::system ne 'RT_Internal'
3533 my $values = $p->{'values'}; #hashref, id => priority value
3536 foreach my $id (keys %$values) {
3537 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3538 my $Ticket = FS::TicketSystem->get_ticket_object('',
3540 'custnum' => $custnum,
3543 $ticket_error{$id} = 'ticket not found';
3547 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3548 # We're not going to implement it for RT_External.
3549 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3550 my $new_value = $values->{$id};
3551 next if $old_value eq $new_value;
3553 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3555 # AddCustomFieldValue works fine (replacing any existing value) if it's
3556 # a single-valued custom field, which it should be. If it's not, you're
3557 # doing something wrong.
3559 if ( length($new_value) ) {
3560 ($val, $msg) = $Ticket->AddCustomFieldValue(
3561 Field => $ss_priority,
3562 Value => $new_value,
3566 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3567 Field => $ss_priority,
3568 Value => $old_value,
3572 $ticket_error{$id} = $msg if !$val;
3573 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3575 return { 'error' => '',
3576 'ticket_error' => \%ticket_error,
3577 %{ customer_info($p) } # send updated customer info back
3583 sub _custoragent_session_custnum {
3586 my($context, $session, $custnum);
3587 if ( $p->{'session_id'} ) {
3589 $context = 'customer';
3590 $session = _cache->get($p->{'session_id'})
3591 or return ( 'error' => "Can't resume session" ); #better error message
3592 $custnum = $session->{'custnum'};
3594 } elsif ( $p->{'agent_session_id'} ) {
3597 my $agent_cache = new FS::ClientAPI_SessionCache( {
3598 'namespace' => 'FS::ClientAPI::Agent',
3600 $session = $agent_cache->get($p->{'agent_session_id'})
3601 or return ( 'error' => "Can't resume session" ); #better error message
3602 $custnum = $p->{'custnum'};
3606 return ( 'error' => "Can't resume session" ); #better error message
3609 ($context, $session, $custnum);