1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
10 use Digest::SHA qw(sha512_hex);
13 use Time::Local qw(timelocal_nocheck);
14 use Business::CreditCard;
17 use Spreadsheet::WriteExcel;
18 use OLE::Storage_Lite;
19 use FS::UI::Web::small_custview qw(small_custview); #less doh
21 use FS::UI::bytecount qw( display_bytecount );
24 use FS::Record qw(qsearch qsearchs dbh);
25 use FS::Msgcat qw(gettext);
26 use FS::Misc qw(card_types);
27 use FS::Misc::DateTime qw(parse_datetime);
29 use FS::ClientAPI_SessionCache;
41 use FS::legacy_cust_bill;
42 use FS::cust_main_county;
46 use FS::acct_rt_transaction;
51 $me = '[FS::ClientAPI::MyAccount]';
53 use vars qw( @cust_main_editable_fields @location_editable_fields );
54 @cust_main_editable_fields = qw(
55 first last company daytime night fax mobile
57 payby payinfo payname paystart_month paystart_year payissue payip
58 ss paytype paystate stateid stateid_state
60 @location_editable_fields = qw(
61 address1 address2 city county state zip country
65 BEGIN { #preload to reduce time customer_info takes
66 if ( $FS::TicketSystem::system ) {
67 warn "$me: initializing ticket system\n" if $DEBUG;
68 FS::TicketSystem->init();
73 $cache ||= new FS::ClientAPI_SessionCache( {
74 'namespace' => 'FS::ClientAPI::MyAccount',
81 my($context, $session, $custnum) = _custoragent_session_custnum($p);
82 #return { 'error' => $session } if $context eq 'error';
85 if ( $context eq 'customer' ) {
87 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
90 $sth->execute($custnum) or die $sth->errstr;
92 $agentnum = $sth->fetchrow_arrayref->[0]
93 or die "no agentnum for custnum $custnum";
95 #} elsif ( $context eq 'agent' ) {
96 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
99 $p->{'agentnum'} = $agentnum;
101 my $conf = new FS::Conf;
103 #false laziness w/Signup.pm
105 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
107 if ( $skin_info_cache_agent ) {
109 warn "$me loading cached skin info for agentnum $agentnum\n"
114 warn "$me populating skin info cache for agentnum $agentnum\n"
117 $skin_info_cache_agent = {
118 'agentnum' => $agentnum,
119 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
120 qw( company_name date_format ) ),
121 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
122 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
123 text_color link_color vlink_color hlink_color alink_color
124 font title_color title_align title_size menu_bgcolor menu_fontsize
127 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
128 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
129 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo )
131 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
132 qw( title_left_image title_right_image
133 menu_top_image menu_body_image menu_bottom_image
136 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
137 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
138 qw( head body_header body_footer company_address ) ),
139 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
142 services.php Services
143 services.php My Services
144 services_new.php Order a new service
147 personal.php Personal Information
148 password.php Change Password
151 payment_cc.php Credit Card Payment
152 payment_ach.php Electronic Check Payment
153 payment_paypal.php PayPal Payment
154 payment_webpay.php Webpay Payments
157 usage_data.php Data usage
158 usage_cdr.php Call usage
160 tickets.php Help Desk
161 tickets.php Open Tickets
162 tickets_resolved.php Resolved Tickets
163 ticket_create.php Create a new ticket
171 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
175 #{ %$skin_info_cache_agent };
176 $skin_info_cache_agent;
183 my $conf = new FS::Conf;
187 'phone_login' => $conf->exists('selfservice_server-phone_login'),
188 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
189 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
190 'banner_image_md5' =>
191 md5_hex($conf->config_binary('selfservice-login_banner_image')),
198 sub login_banner_image {
200 my $conf = new FS::Conf;
201 my $image = $conf->config_binary('selfservice-login_banner_image');
203 'md5' => md5_hex($image),
208 #false laziness w/FS::ClientAPI::passwd::passwd
212 my $conf = new FS::Conf;
216 if ( $p->{'domain'} eq 'svc_phone'
217 && $conf->exists('selfservice_server-phone_login') ) {
219 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
220 return { error => 'Number not found.' } unless $svc_phone;
223 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
224 #return { error => 'Only primary user may log in.' }
225 # if $conf->exists('selfservice_server-primary_only')
226 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
228 return { error => 'Incorrect PIN.' }
229 unless $svc_phone->check_pin($p->{'password'});
233 } elsif ( $p->{email}
234 && (my $contact = FS::contact->by_selfservice_email($p->{email}))
237 return { error => 'Incorrect contact password.' }
238 unless $contact->authenticate_password($p->{'password'});
240 $session->{'custnum'} = $contact->custnum;
244 ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
246 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
247 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
249 my $svc_acct = qsearchs( 'svc_acct', { 'username' => $p->{'username'},
250 'domsvc' => $svc_domain->svcnum, }
252 return { error => 'User not found.' } unless $svc_acct;
254 if($conf->exists('selfservice_server-login_svcpart')) {
255 my @svcpart = $conf->config('selfservice_server-login_svcpart');
256 my $svcpart = $svc_acct->cust_svc->svcpart;
257 return { error => 'Invalid user.' }
258 unless grep($_ eq $svcpart, @svcpart);
261 return { error => 'Incorrect password.' }
262 unless $svc_acct->check_password($p->{'password'});
270 $session->{'svcnum'} = $svc_x->svcnum;
272 my $cust_svc = $svc_x->cust_svc;
273 my $cust_pkg = $cust_svc->cust_pkg;
275 my $cust_main = $cust_pkg->cust_main;
276 $session->{'custnum'} = $cust_main->custnum;
277 if ( $conf->exists('pkg-balances') ) {
278 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
279 $cust_main->ncancelled_pkgs;
280 $session->{'pkgnum'} = $cust_pkg->pkgnum
281 if scalar(@cust_pkg) > 1;
285 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
286 #return { error => 'Only primary user may log in.' }
287 # if $conf->exists('selfservice_server-primary_only')
288 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
289 my $part_pkg = $cust_pkg->part_pkg;
290 return { error => 'Only primary user may log in.' }
291 if $conf->exists('selfservice_server-primary_only')
292 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
298 $session_id = sha512_hex(time(). {}. rand(). $$)
299 } until ( ! defined _cache->get($session_id) ); #just in case
301 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
302 _cache->set( $session_id, $session, $timeout );
304 return { 'error' => '',
305 'session_id' => $session_id,
311 if ( $p->{'session_id'} ) {
312 _cache->remove($p->{'session_id'});
313 return { %{ skin_info($p) }, 'error' => '' };
315 return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message
322 my($context, $session, $custnum) = _custoragent_session_custnum($p);
323 return { 'error' => $session } if $context eq 'error';
325 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
326 or return { 'error' => "Service not found" };
328 $session->{'svcnum'} = $svc_acct->svcnum;
330 my $conf = new FS::Conf;
331 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
332 _cache->set( $p->{'session_id'}, $session, $timeout );
334 return { 'error' => '' };
338 sub payment_gateway {
340 # takes a cust_main and a cust_payby entry, returns the payment_gateway
341 my $conf = new FS::Conf;
342 my $cust_main = shift;
343 my $cust_payby = shift;
344 my $gatewaynum = $conf->config('selfservice-payment_gateway');
346 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
347 die "configured gatewaynum $gatewaynum not found!" if !$pg;
351 return '' if ! FS::payby->realtime($cust_payby);
352 my $pg = $cust_main->agent->payment_gateway(
353 'method' => FS::payby->payby2bop($cust_payby),
363 my $conf = new FS::Conf;
365 my $info = skin_info($p);
367 use vars qw( $cust_paybys ); #cache for performance
368 unless ( $cust_paybys ) {
370 my %cust_paybys = map { $_ => 1 }
371 map { FS::payby->payby2payment($_) }
372 $conf->config('signup_server-payby');
374 $cust_paybys = [ keys %cust_paybys ];
377 $info->{'cust_paybys'} = $cust_paybys;
379 my($context, $session, $custnum) = _custoragent_session_custnum($p);
380 return { 'error' => $session } if $context eq 'error';
382 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
383 or return { 'error' => "unknown custnum $custnum" };
385 $info->{'hide_payment_fields'} = [
387 my $pg = payment_gateway($cust_main, $_);
388 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
389 } @{ $info->{cust_paybys} }
392 $info->{'self_suspend_reason'} =
393 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
395 $info->{'edit_ticket_subject'} =
396 $conf->exists('ticket_system-selfservice_edit_subject') &&
397 $cust_main->edit_subject;
399 $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
402 'custnum' => $custnum,
403 'access_pkgnum' => $session->{'pkgnum'},
404 'access_svcnum' => $session->{'svcnum'},
405 'hide_usage' => $conf->exists('selfservice_hide-usage'),
412 my($context, $session, $custnum) = _custoragent_session_custnum($p);
413 return { 'error' => $session } if $context eq 'error';
417 my $conf = new FS::Conf;
418 $return{'require_address2'} = $conf->exists('cust_main-require_address2');
420 # if ( $FS::TicketSystem::system ) {
421 # warn "$me customer_info: initializing ticket system\n" if $DEBUG;
422 # FS::TicketSystem->init();
425 if ( $custnum ) { #customer record
427 %return = ( %return, %{ customer_info_short($p) } );
429 #redundant with customer_info_short, but we need it for several things below
430 my $search = { 'custnum' => $custnum };
431 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
432 my $cust_main = qsearchs('cust_main', $search )
433 or return { 'error' => "unknown custnum $custnum" };
435 my $list_tickets = list_tickets($p);
436 $return{'tickets'} = $list_tickets->{'tickets'};
438 if ( $session->{'pkgnum'} ) {
439 #XXX open invoices in the pkg-balances case
443 invnum => $_->invnum,
444 date => time2str("%b %o, %Y", $_->_date),
447 } $cust_main->open_cust_bill;
448 $return{open_invoices} = \@open;
450 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
451 my $sth = dbh->prepare($sql) or die dbh->errstr;
452 $sth->execute($custnum) or die $sth->errstr;
453 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
454 $return{'last_invoice_date_pretty'} =
455 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
458 #customer_info_short always has nobalance on..
459 $return{small_custview} =
460 small_custview( $cust_main,
461 $return{countrydefault},
462 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
465 $return{has_ship_address} = $cust_main->has_ship_address;
466 $return{status} = $cust_main->status;
467 $return{statuscolor} = $cust_main->statuscolor;
469 # compatibility: some places in selfservice use this to determine
470 # if there's a ship address
471 if ( $return{has_ship_address} ) {
472 $return{ship_last} = $cust_main->last;
473 $return{ship_first} = $cust_main->first;
476 if (scalar($conf->config('support_packages'))) {
477 my @support_services = ();
478 foreach ($cust_main->support_services) {
479 my $seconds = $_->svc_x->seconds || 0;
480 my $time_remaining = (($seconds < 0) ? '-' : '' ).
481 int(abs($seconds)/3600)."h".
482 sprintf("%02d",(abs($seconds)%3600)/60)."m";
483 my $cust_pkg = $_->cust_pkg;
486 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
487 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
488 push @support_services, { svcnum => $_->svcnum,
489 time => $time_remaining,
494 $return{support_services} = \@support_services;
497 if ( $conf->config('prepayment_discounts-credit_type') ) {
499 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
502 } elsif ( $session->{'svcnum'} ) { #no customer record
504 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
505 or die "unknown svcnum";
506 $return{name} = $svc_acct->email;
510 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
514 return { 'error' => '',
515 'custnum' => $custnum,
521 sub customer_info_short {
524 my($context, $session, $custnum) = _custoragent_session_custnum($p);
525 return { 'error' => $session } if $context eq 'error';
529 my $conf = new FS::Conf;
531 if ( $custnum ) { #customer record
533 my $search = { 'custnum' => $custnum };
534 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
535 my $cust_main = qsearchs('cust_main', $search )
536 or return { 'error' => "unknown custnum $custnum" };
538 $return{display_custnum} = $cust_main->display_custnum;
540 if ( $session->{'pkgnum'} ) {
541 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
542 #next_bill_date from cust_pkg?
544 $return{balance} = $cust_main->balance;
545 $return{next_bill_date} = $cust_main->next_bill_date;
546 $return{next_bill_date_pretty} =
547 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
551 $return{countrydefault} = scalar($conf->config('countrydefault'));
553 $return{small_custview} =
554 small_custview( $cust_main,
555 $return{countrydefault},
559 $return{first} = $cust_main->first;
560 $return{'last'} = $cust_main->get('last');
561 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
563 $return{payby} = $cust_main->payby;
565 #none of these are terribly expensive if we want 'em...
566 for (@cust_main_editable_fields) {
567 $return{$_} = $cust_main->get($_);
569 #maybe a little more expensive, but it should be cached by now
570 for (@location_editable_fields) {
571 $return{$_} = $cust_main->bill_location->get($_)
572 if $cust_main->bill_locationnum;
573 $return{'ship_'.$_} = $cust_main->ship_location->get($_)
574 if $cust_main->ship_locationnum;
577 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
578 $return{payinfo} = $cust_main->paymask;
579 @return{'month', 'year'} = $cust_main->paydate_monthyear;
582 my @invoicing_list = $cust_main->invoicing_list;
583 $return{'invoicing_list'} =
584 join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
585 $return{'postal_invoicing'} =
586 0 < ( grep { $_ eq 'POST' } @invoicing_list );
588 if ( $session->{'svcnum'} ) {
589 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
590 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
591 $return{'svcnum'} = $session->{'svcnum'};
594 } elsif ( $session->{'svcnum'} ) { #no customer record
596 #uuh, not supproted yet... die?
597 return { 'error' => 'customer_info_short not yet supported as agent' };
601 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
605 return { 'error' => '',
606 'custnum' => $custnum,
611 sub billing_history {
614 my($context, $session, $custnum) = _custoragent_session_custnum($p);
615 return { 'error' => $session } if $context eq 'error';
617 return { 'error' => 'No customer' } unless $custnum;
619 my $search = { 'custnum' => $custnum };
620 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
621 my $cust_main = qsearchs('cust_main', $search )
622 or return { 'error' => "unknown custnum $custnum" };
626 if ( $session->{'pkgnum'} ) {
627 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
628 #next_bill_date from cust_pkg?
629 return { 'error' => 'No history for package' };
632 $return{balance} = $cust_main->balance;
633 $return{next_bill_date} = $cust_main->next_bill_date;
634 $return{next_bill_date_pretty} =
635 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
640 my $conf = new FS::Conf;
642 if ( $conf->exists('selfservice-billing_history-line_items') ) {
644 foreach my $cust_bill ( $cust_main->cust_bill ) {
647 'type' => 'Line item',
648 'description' => $_->desc( $cust_main->locale ).
649 ( $_->sdate && $_->edate
650 ? ' '. time2str('%d-%b-%Y', $_->sdate).
651 ' To '. time2str('%d-%b-%Y', $_->edate)
654 'amount' => sprintf('%.2f', $_->setup + $_->recur ),
655 'date' => $cust_bill->_date,
656 'date_pretty' => time2str('%m/%d/%Y', $cust_bill->_date ),
658 foreach $cust_bill->cust_bill_pkg;
666 'description' => 'Invoice #'. $_->display_invnum,
667 'amount' => sprintf('%.2f', $_->charged ),
669 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
671 foreach $cust_main->cust_bill;
677 'description' => 'Payment', #XXX type
678 'amount' => sprintf('%.2f', 0 - $_->paid ),
680 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
682 foreach $cust_main->cust_pay;
686 'description' => 'Credit', #more info?
687 'amount' => sprintf('%.2f', 0 -$_->amount ),
689 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
691 foreach $cust_main->cust_credit;
695 'description' => 'Refund', #more info? type, like payment?
696 'amount' => $_->refund,
698 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
700 foreach $cust_main->cust_refund;
702 @history = sort { $b->{'date'} <=> $a->{'date'} } @history;
704 $return{'history'} = \@history;
712 my $session = _cache->get($p->{'session_id'})
713 or return { 'error' => "Can't resume session" }; #better error message
715 my $custnum = $session->{'custnum'}
716 or return { 'error' => "no customer record" };
718 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
719 or return { 'error' => "unknown custnum $custnum" };
721 my $new = new FS::cust_main { $cust_main->hash };
723 $new->set( $_ => $p->{$_} )
724 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
726 if ( exists($p->{address1}) ) {
727 my $bill_location = FS::cust_location->new({
728 map { $_ => $p->{$_} } @location_editable_fields
730 # if this is unchanged from before, cust_main::replace will ignore it
731 $new->set('bill_location' => $bill_location);
734 if ( exists($p->{ship_address1}) ) {
735 my $ship_location = FS::cust_location->new({
736 map { $_ => $p->{"ship_$_"} } @location_editable_fields
738 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
739 # Selfservice unfortunately tries to indicate "same as billing
740 # address" by sending all fields empty. Did this ever work?
741 $ship_location = $cust_main->bill_location;
743 $new->set('ship_location' => $ship_location);
745 # but if it hasn't been passed in at all, leave ship_location alone--
746 # DON'T change it to match bill_location.
749 if (exists($p->{'payby'})) {
750 $p->{'payby'} =~ /^([A-Z]{4})$/
751 or return { 'error' => "illegal_payby " . $p->{'payby'} };
755 my $conf = new FS::Conf;
757 if ( $payby =~ /^(CARD|DCRD)$/ ) {
759 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
761 if ( $new->payinfo eq $cust_main->paymask ) {
762 $new->payinfo($cust_main->payinfo);
764 $new->payinfo($p->{'payinfo'});
767 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
769 if ( $conf->exists('selfservice-onfile_require_cvv') ){
770 return { 'error' => 'CVV2 is required' } unless $p->{'paycvv'};
773 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
776 $p->{'payinfo1'} =~ /^([\dx]+)$/
777 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
779 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
780 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
782 $payinfo = $payinfo1. '@'. $payinfo2;
784 $new->payinfo( ($payinfo eq $cust_main->paymask)
785 ? $cust_main->payinfo
789 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
791 } elsif ( $payby =~ /^(BILL)$/ ) {
793 } elsif ( $payby ) { #notyet ready
794 return { 'error' => "unknown payby $payby" };
798 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
799 #false laziness with httemplate/edit/process/cust_main.cgi
800 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
801 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
803 @invoicing_list = $cust_main->invoicing_list;
806 my $error = $new->replace($cust_main, \@invoicing_list);
807 return { 'error' => $error } if $error;
810 return { 'error' => '' };
815 my $session = _cache->get($p->{'session_id'})
816 or return { 'error' => "Can't resume session" }; #better error message
822 my $conf = new FS::Conf;
823 use vars qw($payment_info); #cache for performance
824 unless ( $payment_info ) {
826 my %states = map { $_->state => 1 }
827 qsearch('cust_main_county', {
828 'country' => $conf->config('countrydefault') || 'US'
831 my %cust_paybys = map { $_ => 1 }
832 map { FS::payby->payby2payment($_) }
833 $conf->config('signup_server-payby');
835 my @cust_paybys = keys %cust_paybys;
839 #list all counties/states/countries
840 'cust_main_county' =>
841 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
843 #shortcut for one-country folks
845 [ sort { $a cmp $b } keys %states ],
847 'card_types' => card_types(),
849 'withcvv' => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
850 'require_cvv' => $conf->exists('selfservice-require_cvv'),
851 'onfile_require_cvv' => $conf->exists('selfservice-onfile_require_cvv'),
853 'paytypes' => [ @FS::cust_main::paytypes ],
855 'paybys' => [ $conf->config('signup_server-payby') ],
856 'cust_paybys' => \@cust_paybys,
858 'stateid_label' => FS::Msgcat::_gettext('stateid'),
859 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
861 'show_ss' => $conf->exists('show_ss'),
862 'show_stateid' => $conf->exists('show_stateid'),
863 'show_paystate' => $conf->exists('show_bankstate'),
865 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
867 'credit_card_surcharge_percentage' => scalar($conf->config('credit-card-surcharge-percentage')),
876 my %return = %$payment_info;
878 my $custnum = $session->{'custnum'};
880 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
881 or return { 'error' => "unknown custnum $custnum" };
883 $return{'hide_payment_fields'} = [
885 my $pg = payment_gateway($cust_main, $_);
886 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
887 } @{ $return{cust_paybys} }
890 $return{balance} = $cust_main->balance; #XXX pkg-balances?
892 $return{payname} = $cust_main->payname
893 || ( $cust_main->first. ' '. $cust_main->get('last') );
895 $return{$_} = $cust_main->bill_location->get($_)
896 for qw(address1 address2 city state zip);
898 $return{payby} = $cust_main->payby;
899 $return{stateid_state} = $cust_main->stateid_state;
901 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
902 $return{card_type} = cardtype($cust_main->payinfo);
903 $return{payinfo} = $cust_main->paymask;
905 @return{'month', 'year'} = $cust_main->paydate_monthyear;
909 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
910 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
911 $return{payinfo1} = $payinfo1;
912 $return{payinfo2} = $payinfo2;
913 $return{paytype} = $cust_main->paytype;
914 $return{paystate} = $cust_main->paystate;
915 $return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
918 if ( $conf->config('prepayment_discounts-credit_type') ) {
920 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
923 #doubleclick protection
925 $return{payunique} = "webui-MyAccount-$_date-$$-". rand() * 2**32; #new
926 $return{paybatch} = $return{payunique}; #back compat
928 return { 'error' => '',
934 #some false laziness with httemplate/process/payment.cgi - look there for
935 #ACH and CVV support stuff
937 sub validate_payment {
940 my $session = _cache->get($p->{'session_id'})
941 or return { 'error' => "Can't resume session" }; #better error message
943 my $custnum = $session->{'custnum'};
945 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
946 or return { 'error' => "unknown custnum $custnum" };
948 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
949 or return { 'error' => gettext('illegal_amount') };
951 return { error => 'Amount must be greater than 0' } unless $amount > 0;
953 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
954 #changing the hidden form values
955 my $conf = new FS::Conf;
956 my $fee_display = $conf->config('selfservice_process-display') || 'add';
957 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
958 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
959 if ( $fee_display eq 'add'
961 and ! $fee_skip_first || scalar($cust_main->cust_pay)
964 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
965 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
968 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
969 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
970 my $discount_term = $1;
972 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
973 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
976 $p->{'payunique'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
977 or return { 'error' => gettext('illegal_text'). " payunique: ". $p->{'payunique'} };
980 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
981 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
984 $payunique = $paybatch if ! length($payunique) && length($paybatch);
986 $p->{'payby'} ||= 'CARD';
987 $p->{'payby'} =~ /^([A-Z]{4})$/
988 or return { 'error' => "illegal_payby " . $p->{'payby'} };
991 #false laziness w/process/payment.cgi
994 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
996 $p->{'payinfo1'} =~ /^([\dx]+)$/
997 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
999 $p->{'payinfo2'} =~ /^([\dx]+)$/
1000 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
1002 $payinfo = $payinfo1. '@'. $payinfo2;
1004 $payinfo = $cust_main->payinfo
1005 if $cust_main->paymask eq $payinfo;
1007 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
1009 $payinfo = $p->{'payinfo'};
1013 #more intelligent matching will be needed here if you change
1014 #card_masking_method and don't remove existing paymasks
1015 if ( $cust_main->paymask eq $payinfo ) {
1016 $payinfo = $cust_main->payinfo;
1020 $payinfo =~ s/\D//g;
1021 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
1022 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1026 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1027 return { 'error' => gettext('unknown_card_type') }
1028 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
1030 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
1031 if ( cardtype($payinfo) eq 'American Express card' ) {
1032 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
1033 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
1036 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
1037 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
1040 } elsif ( $conf->exists('selfservice-onfile_require_cvv') ) {
1041 return { 'error' => 'CVV2 is required' };
1042 } elsif ( !$onfile && $conf->exists('selfservice-require_cvv') ) {
1043 return { 'error' => 'CVV2 is required' };
1047 die "unknown payby $payby";
1050 my %payby2fields = (
1051 'CARD' => [ qw( paystart_month paystart_year payissue payip
1052 address1 address2 city state zip country ) ],
1053 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1057 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1060 'cust_main' => $cust_main, #XXX or just custnum??
1061 'amount' => sprintf('%.2f', $amount),
1063 'payinfo' => $payinfo,
1064 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
1065 'card_type' => $card_type,
1066 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1067 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1068 'month' => $p->{'month'},
1069 'year' => $p->{'year'},
1070 'payname' => $payname,
1071 'payunique' => $payunique,
1072 'paybatch' => $paybatch,
1073 'paycvv' => $paycvv,
1074 'payname' => $payname,
1075 'discount_term' => $discount_term,
1076 'pkgnum' => $session->{'pkgnum'},
1077 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1087 my $validate = validate_payment($p);
1088 return $validate if $validate->{'error'};
1090 my $conf = new FS::Conf;
1091 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1092 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1094 +{ map { $_=>$validate->{$_} }
1095 qw( card_type paymask payname paydate_pretty month year amount
1096 address1 address2 city state zip country
1102 sub process_stored_payment {
1105 my $session_id = $p->{'session_id'};
1107 my $payment_info = _cache->get( "payment_$session_id" )
1108 or return { 'error' => "Can't resume session" }; #better error message
1110 do_process_payment($payment_info);
1114 sub process_payment {
1117 my $payment_info = validate_payment($p);
1118 return $payment_info if $payment_info->{'error'};
1120 do_process_payment($payment_info);
1124 sub do_process_payment {
1125 my $validate = shift;
1127 my $cust_main = $validate->{'cust_main'};
1129 my $amount = delete $validate->{'amount'};
1132 my $payby = delete $validate->{'payby'};
1134 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1137 'paynum_ref' => \$paynum,
1140 return { 'error' => $error } if $error;
1142 #no error, so order the fee package if applicable...
1143 my $conf = new FS::Conf;
1144 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1145 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1147 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1149 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1151 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1152 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1155 #and generate an invoice for it now too
1156 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1157 return { 'error' => "payment processed and fee ordered sucessfully, but error billing fee: $error" }
1162 $cust_main->apply_payments;
1164 if ( $validate->{'save'} ) {
1165 my $new = new FS::cust_main { $cust_main->hash };
1166 if ($payby eq 'CARD' || $payby eq 'DCRD') {
1167 $new->set( $_ => $validate->{$_} )
1168 foreach qw( payname paystart_month paystart_year payissue payip );
1169 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
1171 my $bill_location = FS::cust_location->new({
1172 map { $_ => $validate->{$_} }
1173 qw(address1 address2 city state country zip)
1175 $new->set('bill_location' => $bill_location);
1176 # but don't allow the service address to change this way.
1178 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
1179 $new->set( $_ => $validate->{$_} )
1180 foreach qw( payname payip paytype paystate
1181 stateid stateid_state );
1182 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
1184 $new->set( 'payinfo' => $cust_main->card_token || $validate->{'payinfo'} );
1185 $new->set( 'paydate' => $validate->{'paydate'} );
1186 my $error = $new->replace($cust_main);
1188 #no, this causes customers to process their payments again
1189 #return { 'error' => $error };
1190 #XXX just warn verosely for now so i can figure out how these happen in
1191 # the first place, eventually should redirect them to the "change
1192 #address" page but indicate the payment did process??
1193 delete($validate->{'payinfo'}); #don't want to log this!
1194 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1195 "NEW: ". Dumper($new)."\n".
1196 "OLD: ". Dumper($cust_main)."\n".
1197 "PACKET: ". Dumper($validate)."\n";
1205 my $receipt_html = '';
1207 # currently supported for realtime CC only; send receipt data to SS
1208 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1211 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1214 <TD ALIGN="right">Payment#</TD>
1215 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1219 <TD ALIGN="right">Date</TD>
1221 <TD BGCOLOR="#FFFFFF"><B>! .
1222 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1228 <TD ALIGN="right">Amount</TD>
1229 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1234 <TD ALIGN="right">Payment method</TD>
1235 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1248 'amount' => sprintf('%.2f', $cust_pay->paid),
1249 'date' => $cust_pay->_date,
1250 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1251 'time_pretty' => time2str('%T', $cust_pay->_date),
1252 'auth_num' => $cust_pay->auth,
1253 'order_num' => $cust_pay->order_number,
1254 'receipt_html' => $receipt_html,
1261 'receipt_html' => '',
1268 sub realtime_collect {
1271 my $session = _cache->get($p->{'session_id'})
1272 or return { 'error' => "Can't resume session" }; #better error message
1274 my $custnum = $session->{'custnum'};
1276 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1277 or return { 'error' => "unknown custnum $custnum" };
1280 if ( $p->{'amount'} ) {
1281 $amount = $p->{'amount'};
1283 elsif ( $session->{'pkgnum'} ) {
1284 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1287 $amount = $cust_main->balance;
1290 my $error = $cust_main->realtime_collect(
1291 'method' => $p->{'method'},
1292 'amount' => $amount,
1293 'pkgnum' => $session->{'pkgnum'},
1294 'session_id' => $p->{'session_id'},
1298 return { 'error' => $error } unless ref( $error );
1300 return { 'error' => '', amount => $amount, %$error };
1303 sub start_thirdparty {
1305 my $session = _cache->get($p->{'session_id'})
1306 or return { 'error' => "Can't resume session" }; #better error message
1307 my $custnum = $session->{'custnum'};
1308 my $cust_main = FS::cust_main->by_key($custnum);
1310 my $amount = $p->{'amount'}
1311 or return { error => 'no amount' };
1313 my $result = $cust_main->create_payment(
1314 'method' => $p->{'method'},
1315 'amount' => $p->{'amount'},
1316 'pkgnum' => $session->{'pkgnum'},
1317 'session_id' => $p->{'session_id'},
1320 if ( ref($result) ) { # hashref or error
1323 return { error => $result };
1327 sub finish_thirdparty {
1329 my $session_id = delete $p->{'session_id'};
1330 my $session = _cache->get($session_id)
1331 or return { 'error' => "Can't resume session" };
1332 my $custnum = $session->{'custnum'};
1333 my $cust_main = FS::cust_main->by_key($custnum);
1335 if ( $p->{_cancel} ) {
1336 # customer backed out of making a payment
1337 return $cust_main->cancel_payment( $session_id );
1339 my $result = $cust_main->execute_payment( $session_id, %$p );
1340 if ( ref($result) ) {
1343 return { error => $result };
1347 sub process_payment_order_pkg {
1350 my $hr = process_payment($p);
1351 return $hr if $hr->{'error'};
1356 sub process_payment_order_renew {
1359 my $hr = process_payment($p);
1360 return $hr if $hr->{'error'};
1365 sub process_prepay {
1369 my $session = _cache->get($p->{'session_id'})
1370 or return { 'error' => "Can't resume session" }; #better error message
1374 my $custnum = $session->{'custnum'};
1376 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1377 or return { 'error' => "unknown custnum $custnum" };
1379 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1380 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1388 return { 'error' => $error } if $error;
1390 return { 'error' => '',
1391 'amount' => $amount,
1392 'seconds' => $seconds,
1393 'duration' => duration_exact($seconds),
1394 'upbytes' => $upbytes,
1395 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1396 'downbytes' => $downbytes,
1397 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1398 'totalbytes'=> $totalbytes,
1399 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1406 my $session = _cache->get($p->{'session_id'})
1407 or return { 'error' => "Can't resume session" }; #better error message
1409 my $custnum = $session->{'custnum'};
1411 my $invnum = $p->{'invnum'};
1413 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1414 'custnum' => $custnum } )
1415 or return { 'error' => "Can't find invnum" };
1419 return { 'error' => '',
1420 'invnum' => $invnum,
1421 'invoice_text' => join('', $cust_bill->print_text ),
1422 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1429 my $session = _cache->get($p->{'session_id'})
1430 or return { 'error' => "Can't resume session" }; #better error message
1432 my $custnum = $session->{'custnum'};
1434 my $invnum = $p->{'invnum'};
1436 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1437 'custnum' => $custnum } )
1438 or return { 'error' => "Can't find invnum" };
1442 return { 'error' => '',
1443 'invnum' => $invnum,
1444 'invoice_pdf' => $cust_bill->print_pdf({
1445 'unsquelch_cdr' => 1,
1446 'locale' => $p->{'locale'},
1452 sub legacy_invoice {
1454 my $session = _cache->get($p->{'session_id'})
1455 or return { 'error' => "Can't resume session" }; #better error message
1457 my $custnum = $session->{'custnum'};
1459 my $legacyinvnum = $p->{'legacyinvnum'};
1462 'legacyinvnum' => $legacyinvnum,
1463 'custnum' => $custnum,
1466 my $legacy_cust_bill =
1467 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1468 || qsearchs('legacy_cust_bill', \%hash )
1469 or return { 'error' => "Can't find legacyinvnum" };
1473 return { 'error' => '',
1474 'legacyinvnum' => $legacyinvnum,
1475 'legacyid' => $legacy_cust_bill->legacyid,
1476 'invoice_html' => $legacy_cust_bill->content_html,
1481 sub legacy_invoice_pdf {
1483 my $session = _cache->get($p->{'session_id'})
1484 or return { 'error' => "Can't resume session" }; #better error message
1486 my $custnum = $session->{'custnum'};
1488 my $legacyinvnum = $p->{'legacyinvnum'};
1490 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1491 'legacyinvnum' => $legacyinvnum,
1492 'custnum' => $custnum,
1493 }) or return { 'error' => "Can't find legacyinvnum" };
1497 return { 'error' => '',
1498 'legacyinvnum' => $legacyinvnum,
1499 'legacyid' => $legacy_cust_bill->legacyid,
1500 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1508 #sessioning for this? how do we get the session id to the backend invoice
1509 # template so it can add it to the link, blah
1512 if ( $p->{'invnum'} ) {
1513 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1514 or return { 'error' => 'unknown invnum' };
1515 $agentnum = $cust_bill->cust_main->agentnum;
1518 my $templatename = $p->{'template'} || $p->{'templatename'};
1520 #false laziness-ish w/view/cust_bill-logo.cgi
1522 my $conf = new FS::Conf;
1523 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1524 $templatename = "_$1";
1529 my $filename = "logo$templatename.png";
1531 return { 'error' => '',
1532 'logo' => $conf->config_binary($filename, $agentnum),
1533 'content_type' => 'image/png', #should allow gif, jpg too
1540 my $session = _cache->get($p->{'session_id'})
1541 or return { 'error' => "Can't resume session" }; #better error message
1543 my $custnum = $session->{'custnum'};
1545 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1546 or return { 'error' => "unknown custnum $custnum" };
1548 my $conf = new FS::Conf;
1550 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1552 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1556 return { 'error' => '',
1557 'balance' => $cust_main->balance,
1560 my $owed = $_->owed;
1562 +{ 'invnum' => $_->invnum,
1563 '_date' => $_->_date,
1564 'date' => time2str("%b %o, %Y", $_->_date),
1565 'date_short' => time2str("%m-%d-%Y", $_->_date),
1566 'previous' => sprintf('%.2f', ($_->previous)[0]),
1567 'charged' => sprintf('%.2f', $_->charged),
1568 'owed' => sprintf('%.2f', $owed),
1569 'balance' => sprintf('%.2f', $balance),
1574 'legacy_invoices' => [
1576 +{ 'legacyinvnum' => $_->legacyinvnum,
1577 'legacyid' => $_->legacyid,
1578 '_date' => $_->_date,
1579 'date' => time2str("%b %o, %Y", $_->_date),
1580 'date_short' => time2str("%m-%d-%Y", $_->_date),
1581 'charged' => sprintf('%.2f', $_->charged),
1582 'has_content' => ( length($_->content_pdf)
1583 || length($_->content_html) ),
1593 my $session = _cache->get($p->{'session_id'})
1594 or return { 'error' => "Can't resume session" }; #better error message
1596 my $custnum = $session->{'custnum'};
1598 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1599 or return { 'error' => "unknown custnum $custnum" };
1601 my @errors = $cust_main->cancel( 'quiet'=>1 );
1603 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1605 return { 'error' => $error };
1612 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1613 return { 'error' => $session } if $context eq 'error';
1615 my $search = { 'custnum' => $custnum };
1616 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1617 my $cust_main = qsearchs('cust_main', $search )
1618 or return { 'error' => "unknown custnum $custnum" };
1620 my $conf = new FS::Conf;
1621 my $immutable = $conf->exists('selfservice_immutable-package');
1623 # the duplication below is necessary:
1624 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1625 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1626 # non-backwards-compatible change breaking the software of anyone using the API
1627 # instead of the stock selfservice
1628 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1629 if( $conf->exists('selfservice_server-view-wholesale') ) {
1630 return { 'svcnum' => $session->{'svcnum'},
1631 'custnum' => $custnum,
1632 'cust_pkg' => [ map {
1634 immutable => $immutable,
1635 part_pkg => [ map $_->hashref, $_->part_pkg ],
1637 [ map $_->hashref, $_->available_part_svc ],
1639 [ map { my $ref = { $_->hash,
1640 label => [ $_->label ],
1642 $ref->{_password} = $_->svc_x->_password
1643 if $context eq 'agent'
1644 && $conf->exists('agent-showpasswords')
1645 && $_->part_svc->svcdb eq 'svc_acct';
1650 } $cust_main->cust_pkg
1653 small_custview( $cust_main, $conf->config('countrydefault') ),
1654 'wholesale_view' => 1,
1655 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1656 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1657 'lnp' => $conf->exists('svc_phone-lnp'),
1661 { 'svcnum' => $session->{'svcnum'},
1662 'custnum' => $custnum,
1663 'cust_pkg' => [ map {
1664 my $primary_cust_svc = $_->primary_cust_svc;
1667 immutable => $immutable,
1668 pkg_label => $_->pkg_locale,
1669 status => $_->status,
1670 statuscolor => $_->statuscolor,
1672 [ map { $_->hashref }
1673 grep { $_->selfservice_access ne 'hidden' }
1674 $_->available_part_svc
1677 [ map { my $ref = { $_->hash,
1678 label => [ $_->label ],
1680 $ref->{_password} = $_->svc_x->_password
1681 if $context eq 'agent'
1682 && $conf->exists('agent-showpasswords')
1683 && $_->part_svc->svcdb eq 'svc_acct';
1684 $ref->{svchash} = { $_->svc_x->hash } if
1685 $_->part_svc->svcdb eq 'svc_phone';
1686 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1687 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1690 grep { $_->part_svc->selfservice_access ne 'hidden' }
1695 ? { $primary_cust_svc->hash,
1696 label => [ $primary_cust_svc->label ],
1697 finger => $primary_cust_svc->svc_x->finger, #uuh
1698 $primary_cust_svc->part_svc->hash,
1702 } $cust_main->ncancelled_pkgs
1705 small_custview( $cust_main, $conf->config('countrydefault') ),
1706 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1714 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1715 return { 'error' => $session } if $context eq 'error';
1717 my $search = { 'custnum' => $custnum };
1718 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1719 my $cust_main = qsearchs('cust_main', $search )
1720 or return { 'error' => "unknown custnum $custnum" };
1722 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1723 if ( ! $pkgnum && $p->{'svcnum'} ) {
1724 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1725 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1729 my @cust_pkg_usage = ();
1730 #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
1731 foreach my $cust_pkg ( $p->{'ncancelled'}
1732 ? $cust_main->ncancelled_pkgs
1733 : $cust_main->unsuspended_pkgs ) {
1734 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1735 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1736 push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
1739 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1741 foreach (@cust_pkg_usage) {
1742 my $part = $_->part_pkg_usage;
1743 my $tag = $part->description . ($part->shared ? 1 : 0);
1744 my $row = $usage_pools{$tag}
1745 ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
1746 $row->[1] += sprintf('%.1f', $_->minutes); # minutes remaining
1747 $row->[2] += $part->minutes; # minutes total
1750 if ( $p->{'svcdb'} ) {
1751 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1753 : ref($p->{'svcdb'}) eq 'ARRAY'
1754 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1755 : { $p->{'svcdb'} => 1 };
1756 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1759 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1762 my $conf = new FS::Conf;
1765 'svcnum' => $session->{'svcnum'},
1766 'custnum' => $custnum,
1767 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1768 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
1771 my $svc_x = $_->svc_x;
1772 my($label, $value) = $_->label;
1773 my $part_svc = $_->part_svc;
1774 my $svcdb = $part_svc->svcdb;
1775 my $cust_pkg = $_->cust_pkg;
1776 my $part_pkg = $cust_pkg->part_pkg;
1779 'svcnum' => $_->svcnum,
1780 'display_svcnum' => $_->display_svcnum,
1784 'pkg_label' => $cust_pkg->pkg_locale,
1785 'pkg_status' => $cust_pkg->status,
1786 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
1789 if ( $svcdb eq 'svc_acct' ) {
1792 'username' => $svc_x->username,
1793 'email' => $svc_x->email,
1794 'finger' => $svc_x->finger,
1795 'seconds' => $svc_x->seconds,
1796 'upbytes' => display_bytecount($svc_x->upbytes),
1797 'downbytes' => display_bytecount($svc_x->downbytes),
1798 'totalbytes' => display_bytecount($svc_x->totalbytes),
1800 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1801 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1802 'recharge_upbytes' =>
1803 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1804 'recharge_downbytes' =>
1805 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1806 'recharge_totalbytes' =>
1807 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1811 } elsif ( $svcdb eq 'svc_dsl' ) {
1812 $hash{'phonenum'} = $svc_x->phonenum;
1813 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1814 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1815 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1818 $hash{'name'} = $cust_main->name;
1820 } elsif ( $svcdb eq 'svc_phone' ) {
1821 # could potentially show lots of things...
1822 $hash{'outbound'} = 1;
1823 $hash{'inbound'} = 0;
1824 if ( $part_pkg->plan eq 'voip_inbound' ) {
1825 $hash{'outbound'} = 0;
1826 $hash{'inbound'} = 1;
1827 } elsif ( $part_pkg->option('selfservice_inbound_format')
1828 or $conf->config('selfservice-default_inbound_cdr_format')
1830 $hash{'inbound'} = 1;
1832 foreach (qw(inbound outbound)) {
1833 # hmm...we can't filter by status here, because there might
1834 # not be cdr_terminations at all. have to go by date.
1835 # find all since the last bill date.
1836 # XXX cdr types? we are going to need them.
1838 my $sum_cdr = $svc_x->sum_cdrs(
1839 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
1840 'begin' => ($cust_pkg->last_bill || 0),
1842 'disable_charged_party' => 1,
1844 $hash{$_} = $sum_cdr->hashref;
1849 # elsif ( $svcdb eq 'svc_phone' || $svcdb eq 'svc_port' ) {
1860 map { $usage_pools{$_} }
1868 sub _customer_svc_x {
1869 my($custnum, $svcnum, $table) = (shift, shift, shift);
1870 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
1872 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1873 my $search = " AND custnum = $1";
1874 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1877 'table' => ($table || 'svc_acct'),
1878 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1879 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
1880 #'LEFT JOIN cust_main USING ( custnum ) ',
1881 'hashref' => $hashref,
1882 'extra_sql' => $search, #important
1887 sub svc_status_html {
1890 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1891 return { 'error' => $session } if $context eq 'error';
1893 #XXX only svc_dsl for now
1894 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
1895 or return { 'error' => "Service not found" };
1897 my $html = $svc_x->getstatus_html;
1899 return { 'html' => $html };
1903 sub svc_status_hash {
1906 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1907 return { 'error' => $session } if $context eq 'error';
1909 #XXX only svc_acct for now
1910 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1911 or return { 'error' => "Service not found" };
1913 my ( $html, $hashref ) = $svc_x->export_getstatus;
1918 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
1919 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
1920 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
1921 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
1922 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
1925 my( $p, $method ) = @_;
1927 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1928 return { 'error' => $session } if $context eq 'error';
1930 #XXX only svc_acct for now
1931 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1932 or return { 'error' => "Service not found" };
1934 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
1936 my $error = $svc_x->$method($p); #$p? returns error?
1937 return { 'error' => $error } if $error;
1939 return {}; #? { 'error' => '' }
1943 sub acct_forward_info {
1946 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1947 return { 'error' => $session } if $context eq 'error';
1949 my $svc_forward = _customer_svc_x( $custnum,
1950 { 'srcsvc' => $p->{'svcnum'} },
1953 or return { 'error' => '',
1957 return { 'error' => '',
1958 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
1963 sub process_acct_forward {
1965 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1966 return { 'error' => $session } if $context eq 'error';
1968 my $old = _customer_svc_x( $custnum,
1969 { 'srcsvc' => $p->{'svcnum'} },
1973 if ( $p->{'dst'} eq '' ) {
1975 my $error = $old->delete;
1976 return { 'error' => $error };
1978 return { 'error' => '' };
1981 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
1982 'dst' => $p->{'dst'},
1987 $new->svcnum($old->svcnum);
1988 my $cust_svc = $old->cust_svc;
1989 $new->svcpart($old->svcpart);
1990 $new->pkgnuym($old->pkgnum);
1991 $error = $new->replace($old);
1993 my $conf = new FS::Conf;
1994 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
1996 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
1997 or return { 'error' => 'No service' }; #how would we even get here?
1999 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
2001 $error = $new->insert;
2004 return { 'error' => $error };
2008 sub list_dsl_devices {
2011 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2012 return { 'error' => $session } if $context eq 'error';
2014 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2015 or return { 'error' => "Service not found" };
2018 'devices' => [ map {
2019 +{ 'mac_addr' => $_->mac_addr };
2020 } $svc_dsl->dsl_device
2026 sub add_dsl_device {
2029 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2030 return { 'error' => $session } if $context eq 'error';
2032 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2033 or return { 'error' => "Service not found" };
2035 return { 'error' => 'No MAC address supplied' }
2036 unless length($p->{'mac_addr'});
2038 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
2039 'mac_addr' => scalar($p->{'mac_addr'}),
2041 my $error = $dsl_device->insert;
2042 return { 'error' => $error };
2046 sub delete_dsl_device {
2049 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2050 return { 'error' => $session } if $context eq 'error';
2052 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2053 or return { 'error' => "Service not found" };
2055 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
2056 'mac_addr' => scalar($p->{'mac_addr'}),
2059 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
2061 my $error = $dsl_device->delete;
2062 return { 'error' => $error };
2068 _usage_details( \&_port_graph, $p,
2069 'svcdb' => 'svc_port',
2074 my($svc_port, $begin, $end) = @_;
2076 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
2077 push @usage, { 'png' => $pngOrError };
2081 sub _list_svc_usage {
2082 my($svc_acct, $begin, $end) = @_;
2084 foreach my $part_export (
2085 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
2086 qw( sqlradius sqlradius_withdomain )
2088 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
2093 sub list_svc_usage {
2094 _usage_details(\&_list_svc_usage, @_);
2097 sub _list_support_usage {
2098 my($svc_acct, $begin, $end) = @_;
2100 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
2101 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
2103 push @usage, { 'seconds' => $_->seconds,
2104 'support' => $_->support,
2105 '_date' => $_->_date,
2106 'id' => $_->transaction_id,
2107 'creator' => $_->creator,
2108 'subject' => $_->subject,
2109 'status' => $_->status,
2110 'ticketid' => $_->ticketid,
2116 sub list_support_usage {
2117 _usage_details(\&_list_support_usage, @_);
2120 sub _list_cdr_usage {
2121 # XXX CDR type support...
2122 # XXX any way to do a paged search on this?
2123 # we have to return the results all at once...
2124 my($svc_phone, $begin, $end, %opt) = @_;
2125 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
2126 $svc_phone->get_cdrs(
2129 'disable_charged_party' => 1,
2134 sub list_cdr_usage {
2136 _usage_details( \&_list_cdr_usage, $p,
2137 'svcdb' => 'svc_phone',
2141 sub _usage_details {
2142 my($callback, $p, %opt) = @_;
2143 my $conf = FS::Conf->new;
2145 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2146 return { 'error' => $session } if $context eq 'error';
2148 my $search = { 'svcnum' => $p->{'svcnum'} };
2149 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2151 my $svcdb = $opt{'svcdb'} || 'svc_acct';
2153 my $svc_x = qsearchs( $svcdb, $search );
2154 return { 'error' => 'No service selected in list_svc_usage' }
2157 my $cust_pkg = $svc_x->cust_svc->cust_pkg;
2158 my $freq = $cust_pkg->part_pkg->freq;
2161 if ( $svcdb eq 'svc_phone' ) {
2163 if ( $p->{inbound} ) {
2164 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2165 || $conf->config('selfservice-default_inbound_cdr_format')
2166 || 'source_default';
2167 $callback_opt{inbound} = 1;
2169 $format = $cust_pkg->part_pkg->option('selfservice_format')
2170 || $conf->config('selfservice-default_cdr_format')
2174 $callback_opt{format} = $format;
2175 $callback_opt{use_clid} = 1;
2176 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2179 my $start = $cust_pkg->setup;
2180 #my $end = $cust_pkg->bill; # or time?
2183 unless ( $p->{beginning} ) {
2184 $p->{beginning} = $cust_pkg->last_bill;
2185 $p->{ending} = $end;
2188 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2189 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2191 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2195 if ( $conf->exists('selfservice-hide_cdr_price') ) {
2196 # ugly kludge, I know
2197 my ($delete_col) = grep { $header->[$_] eq 'Price' } (0..scalar(@$header));
2198 if (defined $delete_col) {
2199 delete($_->[$delete_col]) foreach ($header, @usage);
2203 #kinda false laziness with FS::cust_main::bill, but perhaps
2204 #we should really change this bit to DateTime and DateTime::Duration
2206 #change this bit to use Date::Manip? CAREFUL with timezones (see
2207 # mailing list archive)
2208 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2209 (localtime($p->{ending}) )[0,1,2,3,4,5];
2210 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2211 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2213 if ( $freq =~ /^\d+$/ ) {
2215 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2217 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2218 } elsif ( $freq =~ /^(\d+)w$/ ) {
2220 $nmday += $weeks * 7;
2221 $pmday -= $weeks * 7;
2222 } elsif ( $freq =~ /^(\d+)d$/ ) {
2226 } elsif ( $freq =~ /^(\d+)h$/ ) {
2231 return { 'error' => "unparsable frequency: ". $freq };
2234 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2235 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2239 'svcnum' => $p->{svcnum},
2240 'beginning' => $p->{beginning},
2241 'ending' => $p->{ending},
2242 'inbound' => $p->{inbound},
2243 'previous' => ($previous > $start) ? $previous : $start,
2244 'next' => ($next < $end) ? $next : $end,
2245 'header' => $header,
2253 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2254 return { 'error' => $session } if $context eq 'error';
2256 my $search = { 'custnum' => $custnum };
2257 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2258 my $cust_main = qsearchs('cust_main', $search )
2259 or return { 'error' => "unknown custnum $custnum" };
2261 my $status = $cust_main->status;
2262 #false laziness w/ClientAPI/Signup.pm
2264 my $cust_pkg = new FS::cust_pkg ( {
2265 'custnum' => $custnum,
2266 'pkgpart' => $p->{'pkgpart'},
2268 my $error = $cust_pkg->check;
2269 return { 'error' => $error } if $error;
2272 unless ( $p->{'svcpart'} eq 'none' ) {
2276 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2278 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2279 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2280 $svcdb = $part_svc->svcdb;
2282 $svcdb = 'svc_acct';
2284 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2287 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2288 'svc_domain' => [ qw( domain ) ],
2289 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2290 'svc_external' => [ qw( id title ) ],
2291 'svc_pbx' => [ qw( id title ) ],
2294 my $svc_x = "FS::$svcdb"->new( {
2295 'svcpart' => $svcpart,
2296 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2299 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2302 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2303 my $acct_snarf = new FS::acct_snarf ( {
2304 'machine' => $p->{"snarf_machine$snarfnum"},
2305 'protocol' => $p->{"snarf_protocol$snarfnum"},
2306 'username' => $p->{"snarf_username$snarfnum"},
2307 '_password' => $p->{"snarf_password$snarfnum"},
2310 push @acct_snarf, $acct_snarf;
2312 $svc_x->child_objects( \@acct_snarf );
2315 my $y = $svc_x->setdefault; # arguably should be in new method
2316 return { 'error' => $y } if $y && !ref($y);
2318 $error = $svc_x->check;
2319 return { 'error' => $error } if $error;
2326 tie my %hash, 'Tie::RefHash';
2327 %hash = ( $cust_pkg => \@svc );
2329 $error = $cust_main->order_pkgs( \%hash, 'noexport' => 1 );
2330 return { 'error' => $error } if $error;
2332 my $conf = new FS::Conf;
2333 if ( $conf->exists('signup_server-realtime') ) {
2335 my $bill_error = _do_bop_realtime( $cust_main, $status );
2338 $cust_pkg->cancel('quiet'=>1);
2341 $cust_pkg->reexport;
2345 $cust_pkg->reexport;
2348 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2350 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2357 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2358 return { 'error' => $session } if $context eq 'error';
2360 my $conf = new FS::Conf;
2361 my $immutable = $conf->exists('selfservice_immutable-package');
2362 return { 'error' => "Package modification disabled" } if $immutable;
2364 my $search = { 'custnum' => $custnum };
2365 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2366 my $cust_main = qsearchs('cust_main', $search )
2367 or return { 'error' => "unknown custnum $custnum" };
2369 my $status = $cust_main->status;
2370 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2371 or return { 'error' => "unknown package $p->{pkgnum}" };
2373 #if someone does need self-service package change of suspended packages,
2374 # figure out how to be more discriminating
2375 return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
2376 if $cust_pkg->status eq 'suspended';
2379 my $error = FS::cust_pkg::order( $custnum,
2385 if ( $conf->exists('signup_server-realtime') ) {
2387 my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_credit'=>1 );
2390 $newpkg[0]->suspend;
2393 $newpkg[0]->reexport;
2397 $newpkg[0]->reexport;
2400 return { error => '', pkgnum => $cust_pkg->pkgnum };
2404 sub order_recharge {
2407 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2408 return { 'error' => $session } if $context eq 'error';
2410 my $search = { 'custnum' => $custnum };
2411 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2412 my $cust_main = qsearchs('cust_main', $search )
2413 or return { 'error' => "unknown custnum $custnum" };
2415 my $status = $cust_main->status;
2416 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2417 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2419 my $svc_x = $cust_svc->svc_x;
2420 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2423 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2424 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2425 recharge_totalbytes );
2426 my $amount = $part_pkg->option('recharge_amount', 1);
2428 my ($l, $v, $d) = $cust_svc->label; # blah
2429 my $pkg = "Recharge $v";
2431 my $bill_error = $cust_main->charge($amount, $pkg,
2432 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2433 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2434 $part_pkg->taxclass); #meh
2436 my $conf = new FS::Conf;
2437 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2439 $bill_error = _do_bop_realtime( $cust_main, $status );
2444 my $error = $svc_x->recharge (\%vhash);
2445 return { 'error' => $error } if $error;
2449 my $error = $bill_error;
2450 $error ||= $svc_x->recharge (\%vhash);
2451 return { 'error' => $error } if $error;
2454 return { error => '', svc => $cust_svc->part_svc->svc };
2458 sub _do_bop_realtime {
2459 my ($cust_main, $status, %opt) = @_;
2461 my $old_balance = $cust_main->balance;
2463 my $bill_error = $cust_main->bill
2464 || $cust_main->apply_payments_and_credits;
2466 $bill_error ||= $cust_main->realtime_collect('selfservice' => 1)
2467 if $cust_main->payby =~ /^(CARD|CHEK)$/;
2469 if ( $cust_main->balance > $old_balance
2470 && $cust_main->balance > 0
2471 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/
2472 || $status eq 'suspended'
2476 unless ( $opt{'no_credit'} ) {
2477 #this makes sense. credit is "un-doing" the invoice
2478 my $conf = new FS::Conf;
2479 $cust_main->credit( sprintf("%.2f", $cust_main->balance-$old_balance ),
2480 'self-service decline',
2481 reason_type=>$conf->config('signup_credit_type'),
2483 $cust_main->apply_credits( 'order' => 'newest' );
2486 return { 'error' => '_decline', 'bill_error' => $bill_error };
2495 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2496 return { 'error' => $session } if $context eq 'error';
2498 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2499 or return { 'error' => "unknown custnum $custnum" };
2501 my @cust_pkg = sort { $a->bill <=> $b->bill }
2502 grep { $_->part_pkg->freq ne '0' }
2503 $cust_main->ncancelled_pkgs;
2505 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2507 my $total = $cust_main->balance;
2510 my $bill = $_->bill;
2511 $total += $_->part_pkg->base_recur($_, \$bill);
2512 my $renew_date = $_->part_pkg->add_freq($_->bill);
2514 'pkgnum' => $_->pkgnum,
2515 'amount' => sprintf('%.2f', $total),
2516 'bill_date' => $_->bill,
2517 'bill_date_pretty' => time2str('%x', $_->bill),
2518 'renew_date' => $renew_date,
2519 'renew_date_pretty' => time2str('%x', $renew_date),
2520 'expire_date' => $_->expire,
2521 'expire_date_pretty' => time2str('%x', $_->expire),
2526 return { 'dates' => \@array };
2530 sub payment_info_renew_info {
2532 my $renew_info = renew_info($p);
2533 my $payment_info = payment_info($p);
2534 return { %$renew_info,
2542 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2543 return { 'error' => $session } if $context eq 'error';
2545 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2546 or return { 'error' => "unknown custnum $custnum" };
2548 my $date = $p->{'date'};
2552 #freeside-daily -n -d $date fs_daily $custnum
2553 $cust_main->bill_and_collect( 'time' => $date,
2554 'invoice_time' => $now,
2555 'actual_time' => $now,
2556 'check_freq' => '1d',
2559 return { 'error' => '' };
2565 my $session = _cache->get($p->{'session_id'})
2566 or return { 'error' => "Can't resume session" }; #better error message
2568 my $custnum = $session->{'custnum'};
2570 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2571 or return { 'error' => "unknown custnum $custnum" };
2573 my $conf = new FS::Conf;
2575 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2576 or return { 'error' => 'Permission denied' };
2578 my $pkgnum = $p->{'pkgnum'};
2580 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2581 'pkgnum' => $pkgnum, } )
2582 or return { 'error' => "unknown pkgnum $pkgnum" };
2584 my $error = $cust_pkg->suspend(reason => $reasonnum);
2585 return { 'error' => $error };
2591 my $session = _cache->get($p->{'session_id'})
2592 or return { 'error' => "Can't resume session" }; #better error message
2594 my $custnum = $session->{'custnum'};
2596 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2597 or return { 'error' => "unknown custnum $custnum" };
2599 my $pkgnum = $p->{'pkgnum'};
2601 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2602 'pkgnum' => $pkgnum, } )
2603 or return { 'error' => "unknown pkgnum $pkgnum" };
2605 my $error = $cust_pkg->cancel('quiet' => 1);
2606 return { 'error' => $error };
2610 sub provision_phone {
2613 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2615 if($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/){
2616 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2617 return { 'error' => $session } if $context eq 'error';
2619 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2620 return { 'error' => 'service not found' } unless $svc_phone;
2621 return { 'error' => 'invalid svcnum' }
2622 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2624 $svc_phone->email($p->{'email'})
2625 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2626 $svc_phone->forwarddst($p->{'forwarddst'})
2627 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2628 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2629 return { 'error' => $svc_phone->replace };
2633 unless($p->{'lnp'}) {
2634 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2635 $p->{'lnp_status'} = "portingin";
2636 return _provision( 'FS::svc_phone',
2637 [qw(lnp_desired_due_date lnp_other_provider
2638 lnp_other_provider_account phonenum countrycode lnp_status)],
2639 [qw(phonenum countrycode)],
2646 unless (scalar(@bulkdid)) {
2647 return _provision( 'FS::svc_phone',
2648 [qw(phonenum countrycode)],
2649 [qw(phonenum countrycode)],
2655 # bulk DID order case
2657 foreach my $did ( @bulkdid ) {
2658 $did =~ s/[^0-9]//g;
2659 $error = _provision( 'FS::svc_phone',
2660 [qw(phonenum countrycode)],
2661 [qw(phonenum countrycode)],
2663 'pkgnum' => $p->{'pkgnum'},
2664 'svcpart' => $p->{'svcpart'},
2666 'countrycode' => $p->{'countrycode'},
2667 'session_id' => $p->{'session_id'},
2670 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2672 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2675 sub provision_acct {
2677 warn "provision_acct called\n"
2680 return { 'error' => gettext('passwords_dont_match') }
2681 if $p->{'_password'} ne $p->{'_password2'};
2682 return { 'error' => gettext('empty_password') }
2683 unless length($p->{'_password'});
2685 if ($p->{'domsvc'}) {
2686 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2687 qw ( svcpart pkgnum ) );
2688 return { 'error' => gettext('invalid_domain') }
2689 unless ($domains{$p->{'domsvc'}});
2692 warn "provision_acct calling _provision\n"
2694 _provision( 'FS::svc_acct',
2695 [qw(username _password domsvc)],
2696 [qw(username _password domsvc)],
2702 sub provision_external {
2704 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2705 _provision( 'FS::svc_external',
2714 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2715 warn "_provision called for $class\n"
2718 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2719 return { 'error' => $session } if $context eq 'error';
2721 my $search = { 'custnum' => $custnum };
2722 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2723 my $cust_main = qsearchs('cust_main', $search )
2724 or return { 'error' => "unknown custnum $custnum" };
2726 my $pkgnum = $p->{'pkgnum'};
2728 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2730 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2731 'pkgnum' => $pkgnum,
2733 or return { 'error' => "unknown pkgnum $pkgnum" };
2735 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2737 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2738 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2740 warn "creating $class record\n"
2742 my $svc_x = $class->new( {
2743 'pkgnum' => $p->{'pkgnum'},
2744 'svcpart' => $p->{'svcpart'},
2745 map { $_ => $p->{$_} } @$fields
2747 warn "inserting $class record\n"
2749 my $error = $svc_x->insert;
2752 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2754 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2757 my $return = { 'svc' => $part_svc->svc,
2759 map { $_ => $svc_x->get($_) } @$return_fields
2761 warn "_provision returning ". Dumper($return). "\n"
2770 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2771 return { 'error' => $session } if $context eq 'error';
2773 my $search = { 'custnum' => $custnum };
2774 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2775 my $cust_main = qsearchs('cust_main', $search )
2776 or return { 'error' => "unknown custnum $custnum" };
2778 my $pkgnum = $p->{'pkgnum'};
2780 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2781 'pkgnum' => $pkgnum,
2783 or return { 'error' => "unknown pkgnum $pkgnum" };
2785 my $svcpart = $p->{'svcpart'};
2787 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
2788 'svcpart' => $svcpart, } )
2789 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
2790 my $part_svc = $pkg_svc->part_svc;
2792 my $conf = new FS::Conf;
2795 'svc' => $part_svc->svc,
2796 'svcdb' => $part_svc->svcdb,
2797 'pkgnum' => $pkgnum,
2798 'svcpart' => $svcpart,
2799 'custnum' => $custnum,
2801 'security_phrase' => 0, #XXX !
2802 'svc_acct_pop' => [], #XXX !
2804 'init_popstate' => '',
2809 small_custview( $cust_main, $conf->config('countrydefault') ),
2813 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
2814 && $ret->{'svcdb'} eq 'svc_phone') {
2815 $ret->{'svcnum'} = $p->{'svcnum'};
2816 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2817 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
2818 $ret->{'email'} = $svc_phone->email;
2819 $ret->{'forwarddst'} = $svc_phone->forwarddst;
2826 sub unprovision_svc {
2829 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2830 return { 'error' => $session } if $context eq 'error';
2832 my $search = { 'custnum' => $custnum };
2833 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2834 my $cust_main = qsearchs('cust_main', $search )
2835 or return { 'error' => "unknown custnum $custnum" };
2837 my $svcnum = $p->{'svcnum'};
2839 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
2840 or return { 'error' => "unknown svcnum $svcnum" };
2842 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
2843 unless $cust_svc->cust_pkg->custnum == $custnum;
2845 my $conf = new FS::Conf;
2847 return { 'svc' => $cust_svc->part_svc->svc,
2848 'error' => $cust_svc->cancel,
2850 small_custview( $cust_main, $conf->config('countrydefault') ),
2855 sub myaccount_passwd {
2857 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2858 return { 'error' => $session } if $context eq 'error';
2860 return { 'error' => "New passwords don't match." }
2861 if $p->{'new_password'} ne $p->{'new_password2'};
2863 return { 'error' => 'Enter new password' }
2864 unless length($p->{'new_password'});
2866 #my $search = { 'custnum' => $custnum };
2867 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2868 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2869 my $search = " AND custnum = $1";
2870 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2872 my $svc_acct = qsearchs( {
2873 'table' => 'svc_acct',
2874 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2875 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
2876 'LEFT JOIN cust_main USING ( custnum ) ',
2877 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
2878 'extra_sql' => $search, #important
2880 or return { 'error' => "Service not found" };
2884 my $conf = new FS::Conf;
2886 return { 'error' => 'Incorrect current password.' }
2887 if ( exists($p->{'old_password'})
2888 || $conf->exists('selfservice-password_change_oldpass')
2890 && ! $svc_acct->check_password($p->{'old_password'});
2892 $error = 'Password too short.'
2893 if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
2894 $error = 'Password too long.'
2895 if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
2897 $svc_acct->set_password($p->{'new_password'});
2898 $error ||= $svc_acct->replace();
2900 #regular pw change in self-service should change contact pw too, otherwise its
2901 #way too confusing. hell its confusing they're separate at all, but alas.
2902 #need to support the "ISP provides email that's used as a contact email" case
2904 my $contact = FS::contact->by_selfservice_email($svc_acct->email);
2905 if ( $contact && $contact->custnum == $custnum ) {
2906 #svc_acct was successful but this one returns an error? "shouldn't happen"
2907 $error ||= $contact->change_password($p->{'new_password'});
2910 my($label, $value) = $svc_acct->cust_svc->label;
2912 return { 'error' => $error,
2919 # sub contact_passwd {
2921 # my($context, $session, $custnum) = _custoragent_session_custnum($p);
2922 # return { 'error' => $session } if $context eq 'error';
2924 # return { 'error' => 'Not logged in as a contact.' }
2925 # unless $session->{'contactnum'};
2927 # return { 'error' => "New passwords don't match." }
2928 # if $p->{'new_password'} ne $p->{'new_password2'};
2930 # return { 'error' => 'Enter new password' }
2931 # unless length($p->{'new_password'});
2933 # #my $search = { 'custnum' => $custnum };
2934 # #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2935 # $custnum =~ /^(\d+)$/ or die "illegal custnum";
2936 # my $search = " AND selfservice_access IS NOT NULL ".
2937 # " AND selfservice_access = 'Y' ".
2938 # " AND ( disabled IS NULL OR disabled = '' )".
2939 # " AND custnum IS NOT NULL AND custnum = $1";
2940 # $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2942 # my $contact = qsearchs( {
2943 # 'table' => 'contact',
2944 # 'addl_from' => 'LEFT JOIN cust_main USING ( custnum ) ',
2945 # 'hashref' => { 'contactnum' => $session->{'contactnum'}, },
2946 # 'extra_sql' => $search, #important
2948 # or return { 'error' => "Email not found" }; #? how did we get logged in?
2949 # # deleted since then?
2953 # # use these svc_acct length restrictions??
2954 # my $conf = new FS::Conf;
2955 # $error = 'Password too short.'
2956 # if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
2957 # $error = 'Password too long.'
2958 # if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
2960 # $error ||= $contact->change_password($p->{'new_password'});
2962 # return { 'error' => $error, };
2969 my $info = skin_info($p);
2971 my $conf = new FS::Conf;
2972 my $verification = $conf->config('selfservice-password_reset_verification')
2973 or return { %$info, 'error' => 'Password resets disabled' };
2978 if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
2980 $contact = FS::contact->by_selfservice_email($p->{'email'});
2982 $cust_main = $contact->cust_main if $contact;
2984 #also look for an svc_acct, otherwise it would be super confusing
2986 my($username, $domain) = split('@', $p->{'email'});
2987 my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
2988 if ( $svc_domain ) {
2989 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
2990 'domsvc' => $svc_domain->svcnum }
2993 my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
2994 $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
2996 #precaution: don't change svc_acct password not part of the same
2997 # customer as contact
2998 $svc_acct = '' if ! $cust_pkg
2999 || $cust_pkg->custnum != $cust_main->custnum;
3004 return { %$info, 'error' => 'Email address not found' }
3005 unless $contact || $svc_acct;
3007 } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
3009 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
3010 or return { %$info, 'error' => 'Account not found' };
3012 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3013 'domsvc' => $svc_domain->svcnum }
3015 or return { %$info, 'error' => 'Account not found' };
3017 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
3018 or return { %$info, 'error' => 'Account not found' };
3020 $cust_main = $cust_pkg->cust_main;
3025 'email' => sub { 1; },
3027 my( $p, $cust_main ) = @_;
3028 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
3029 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
3032 my( $p, $cust_main ) = @_;
3033 my $cust_pay = qsearchs({
3034 'table' => 'cust_pay',
3035 'hashref' => { 'custnum' => $cust_main->custnum },
3036 'order_by' => 'ORDER BY _date DESC LIMIT 1',
3040 $p->{'amount'} == $cust_pay->paid;
3043 my( $p, $cust_main ) = @_;
3044 $p->{'zip'} eq $cust_main->zip
3045 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
3049 foreach my $verify ( split(',', $verification) ) {
3051 &{ $verify{$verify} }( $p, $cust_main )
3052 or return { %$info, 'error' => 'Account not found' };
3056 #okay, we're verified
3060 my $error = $contact->send_reset_email(
3061 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
3065 return { %$info, 'error' => $error }; #????
3068 } elsif ( $svc_acct ) {
3070 #create a unique session
3072 my $reset_session = {
3073 'svcnum' => $svc_acct->svcnum,
3077 my $timeout = '1 hour'; #?
3079 my $reset_session_id;
3081 $reset_session_id = sha512_hex(time(). {}. rand(). $$)
3082 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
3085 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
3089 my $msgnum = $conf->config('selfservice-password_reset_msgnum',
3090 $cust_main->agentnum);
3091 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
3092 return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
3094 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
3095 my $error = $msg_template->send( 'cust_main' => $cust_main,
3096 'object' => $svc_acct,
3097 'substitutions' => {
3098 'session_id' => $reset_session_id,
3102 return { %$info, 'error' => $error }; #????
3107 return { %$info, 'error' => '' };
3110 sub check_reset_passwd {
3113 my $conf = new FS::Conf;
3114 my $verification = $conf->config('selfservice-password_reset_verification')
3115 or return { 'error' => 'Password resets disabled' };
3117 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3118 or return { 'error' => "Can't resume session" }; #better error message
3120 if ( $reset_session->{'svcnum'} ) {
3122 my $svcnum = $reset_session->{'svcnum'};
3124 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3125 or return { 'error' => "Service not found" };
3127 $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3128 my $info = skin_info($p);
3132 'session_id' => $p->{'session_id'},
3133 'username' => $svc_acct->username,
3136 } elsif ( $reset_session->{'contactnum'} ) {
3138 my $contactnum = $reset_session->{'contactnum'};
3140 my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3141 or return { 'error' => "Contact not found" };
3143 my @contact_email = $contact->contact_email;
3144 return { 'error' => 'No contact email' } unless @contact_email;
3146 $p->{'agentnum'} = $contact->cust_main->agentnum;
3147 my $info = skin_info($p);
3151 'session_id' => $p->{'session_id'},
3152 'email' => $contact_email[0]->email, #the first?
3157 return { 'error' => 'No svcnum or contactnum in session' }; #??
3163 sub process_reset_passwd {
3166 my $conf = new FS::Conf;
3167 my $verification = $conf->config('selfservice-password_reset_verification')
3168 or return { 'error' => 'Password resets disabled' };
3170 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3171 or return { 'error' => "Can't resume session" }; #better error message
3176 if ( $reset_session->{'svcnum'} ) {
3178 my $svcnum = $reset_session->{'svcnum'};
3180 $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3181 or return { 'error' => "Service not found" };
3183 $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3184 $info ||= skin_info($p);
3189 if ( $reset_session->{'contactnum'} ) {
3191 my $contactnum = $reset_session->{'contactnum'};
3193 $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3194 or return { 'error' => "Contact not found" };
3196 $p->{'agentnum'} ||= $contact->cust_main->agentnum;
3197 $info ||= skin_info($p);
3201 return { %$info, 'error' => "New passwords don't match." }
3202 if $p->{'new_password'} ne $p->{'new_password2'};
3204 return { %$info, 'error' => 'Enter new password' }
3205 unless length($p->{'new_password'});
3209 $svc_acct->set_password($p->{'new_password'});
3210 my $error = $svc_acct->replace();
3212 return { %$info, 'error' => $error } if $error;
3214 #my($label, $value) = $svc_acct->cust_svc->label;
3215 #return { 'error' => $error,
3216 # #'label' => $label,
3217 # #'value' => $value,
3224 my $error = $contact->change_password($p->{'new_password'});
3226 return { %$info, 'error' => $error }; # if $error;
3230 #password changed ,so remove session, don't want it reused
3231 _cache->remove($p->{'session_id'});
3233 return { %$info, 'error' => '' };
3239 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3240 return { 'error' => $session } if $context eq 'error';
3243 if ( $session->{'pkgnum'} ) {
3245 #tickets for specific service with pkg-balances on
3246 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3247 'pkgnum' => $session->{'pkgnum'} })
3248 or return { 'error' => 'unknown package' };
3249 foreach my $cust_svc ( $cust_pkg->cust_svc ) {
3250 push @tickets, $cust_svc->tickets( $p->{status} );
3255 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
3256 or return { 'error' => "unknown custnum $custnum" };
3258 @tickets = $cust_main->tickets( $p->{status} );
3261 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
3262 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
3263 my $conf = new FS::Conf;
3264 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
3268 ($a->{'_selfservice_priority'} eq '') <=>
3269 ($b->{'_selfservice_priority'} eq '')
3272 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
3278 +{ tickets => \@tickets };
3285 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3286 return { 'error' => $session } if $context eq 'error';
3288 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
3289 FS::TicketSystem->init();
3291 my $conf = new FS::Conf;
3292 my $queue = $p->{'queue'}
3293 || $conf->config('ticket_system-selfservice_queueid')
3294 || $conf->config('ticket_system-default_queueid');
3296 warn "$me create_ticket: creating ticket\n" if $DEBUG;
3297 my $err_or_ticket = FS::TicketSystem->create_ticket(
3298 '', #create RT session based on FS CurrentUser (fs_selfservice)
3300 'custnum' => $custnum,
3301 'svcnum' => $session->{'svcnum'},
3302 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
3305 if ( ref($err_or_ticket) ) {
3306 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
3308 return { 'error' => '',
3309 'ticket_id' => $err_or_ticket->id,
3312 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
3314 return { 'error' => $err_or_ticket };
3322 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3323 return { 'error' => $session } if $context eq 'error';
3325 return { error => 'requested format not implemented' }
3326 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
3328 my $conf = new FS::Conf;
3329 my $age_threshold = 0;
3330 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
3331 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
3333 my $search = { 'custnum' => $custnum };
3334 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3335 my $cust_main = qsearchs('cust_main', $search )
3336 or return { 'error' => "unknown custnum $custnum" };
3338 # does it make more sense to just run one sql query for this instead of all the
3339 # insanity below? would increase performance greately for large data sets?
3341 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
3342 my @part_svc = $cust_pkg->part_svc;
3343 foreach my $part_svc ( @part_svc ) {
3344 if($part_svc->svcdb eq 'svc_phone'){
3345 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
3346 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
3347 push @svc_phone, $cust_pkg_svc->svc_x
3348 if $cust_pkg_svc->date_inserted >= $age_threshold;
3356 my($xls_r,$xls_c) = (0,0);
3359 my @fields = qw( countrycode phonenum pin sip_password phone_name );
3360 if($p->{'format'} eq 'csv') {
3361 $csv = new Text::CSV_XS { 'always_quote' => 1,
3364 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
3365 $content .= $csv->string;
3367 elsif($p->{'format'} eq 'xls') {
3368 my $XLS1 = new IO::Scalar \$content;
3369 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
3370 or return { 'error' => "Error opening .xls file: $!" };
3371 $xls = $xls_workbook->add_worksheet('DIDs');
3372 foreach ( @fields ) {
3373 $xls->write(0,$xls_c++,$_);
3378 foreach my $svc_phone ( @svc_phone ) {
3379 my @cols = map { $svc_phone->$_ } @fields;
3380 if($p->{'format'} eq 'csv') {
3381 return { 'error' => 'Unable to create CSV' }
3382 unless $csv->combine(@cols);
3383 $content .= $csv->string;
3385 elsif($p->{'format'} eq 'xls') {
3388 $xls->write($xls_r,$xls_c++,$_);
3394 $xls_workbook->close() if $p->{'format'} eq 'xls';
3396 { content => $content, format => $p->{'format'}, };
3401 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3402 return { 'error' => $session } if $context eq 'error';
3404 # warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3405 # FS::TicketSystem->init();
3406 # return { 'error' => 'get_ticket configuration error' }
3407 # if $FS::TicketSystem::system ne 'RT_Internal';
3409 # check existence and ownership as part of this
3410 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3411 my $rt_session = FS::TicketSystem->session('');
3412 my $Ticket = FS::TicketSystem->get_ticket_object(
3414 ticket_id => $p->{'ticket_id'},
3417 return { 'error' => 'ticket not found' } if !$Ticket;
3419 if ( length( $p->{'subject'} || '' ) ) {
3421 if ( $p->{'subject'} ne $Ticket->Subject ) {
3422 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3423 return { 'error' => "unable to set subject: $msg" } if !$val;
3427 if(length($p->{'reply'})) {
3428 my @err_or_res = FS::TicketSystem->correspond_ticket(
3430 'ticket_id' => $p->{'ticket_id'},
3431 'content' => $p->{'reply'},
3434 return { 'error' => 'unable to reply to ticket' }
3435 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3438 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3439 my $err_or_ticket = FS::TicketSystem->get_ticket(
3441 'ticket_id' => $p->{'ticket_id'},
3444 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3445 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3447 return { 'error' => $err_or_ticket };
3450 my @custs = @{$err_or_ticket->{'custs'}};
3451 my @txns = @{$err_or_ticket->{'txns'}};
3454 # superseded by check in get_ticket_object
3455 #return { 'error' => 'invalid ticket requested' }
3456 #unless grep($_ eq $custnum, @custs);
3458 foreach my $txn ( @txns ) {
3459 push @filtered_txns, $txn
3460 if ($txn->{'type'} eq 'EmailRecord'
3461 || $txn->{'type'} eq 'Correspond'
3462 || $txn->{'type'} eq 'Create');
3465 warn "$me get_ticket: successful: \n"
3467 return { 'error' => '',
3468 'transactions' => \@filtered_txns,
3469 'ticket_fields' => $err_or_ticket->{'fields'},
3470 'ticket_id' => $p->{'ticket_id'},
3474 sub adjust_ticket_priority {
3476 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3477 return { 'error' => $session } if $context eq 'error';
3479 # warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3480 # FS::TicketSystem->init;
3481 my $ss_priority = FS::TicketSystem->selfservice_priority;
3483 return { 'error' => 'adjust_ticket_priority configuration error' }
3484 if $FS::TicketSystem::system ne 'RT_Internal'
3487 my $values = $p->{'values'}; #hashref, id => priority value
3490 foreach my $id (keys %$values) {
3491 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3492 my $Ticket = FS::TicketSystem->get_ticket_object('',
3494 'custnum' => $custnum,
3497 $ticket_error{$id} = 'ticket not found';
3501 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3502 # We're not going to implement it for RT_External.
3503 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3504 my $new_value = $values->{$id};
3505 next if $old_value eq $new_value;
3507 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3509 # AddCustomFieldValue works fine (replacing any existing value) if it's
3510 # a single-valued custom field, which it should be. If it's not, you're
3511 # doing something wrong.
3513 if ( length($new_value) ) {
3514 ($val, $msg) = $Ticket->AddCustomFieldValue(
3515 Field => $ss_priority,
3516 Value => $new_value,
3520 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3521 Field => $ss_priority,
3522 Value => $old_value,
3526 $ticket_error{$id} = $msg if !$val;
3527 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3529 return { 'error' => '',
3530 'ticket_error' => \%ticket_error,
3531 %{ customer_info($p) } # send updated customer info back
3537 sub _custoragent_session_custnum {
3540 my($context, $session, $custnum);
3541 if ( $p->{'session_id'} ) {
3543 $context = 'customer';
3544 $session = _cache->get($p->{'session_id'})
3545 or return ( 'error' => "Can't resume session" ); #better error message
3546 $custnum = $session->{'custnum'};
3548 } elsif ( $p->{'agent_session_id'} ) {
3551 my $agent_cache = new FS::ClientAPI_SessionCache( {
3552 'namespace' => 'FS::ClientAPI::Agent',
3554 $session = $agent_cache->get($p->{'agent_session_id'})
3555 or return ( 'error' => "Can't resume session" ); #better error message
3556 $custnum = $p->{'custnum'};
3560 return ( 'error' => "Can't resume session" ); #better error message
3563 ($context, $session, $custnum);