1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
10 use Digest::SHA qw(sha512_hex);
13 use Time::Local qw(timelocal_nocheck);
14 use Business::CreditCard;
17 use Spreadsheet::WriteExcel;
18 use OLE::Storage_Lite;
19 use FS::UI::Web::small_custview qw(small_custview); #less doh
21 use FS::UI::bytecount qw( display_bytecount );
24 use FS::Record qw(qsearch qsearchs dbh);
25 use FS::Msgcat qw(gettext);
26 use FS::Misc qw(card_types money_pretty);
27 use FS::Misc::DateTime qw(parse_datetime);
29 use FS::ClientAPI_SessionCache;
41 use FS::legacy_cust_bill;
42 use FS::cust_main_county;
46 use FS::acct_rt_transaction;
49 use FS::cust_location;
51 # for code organization
52 use FS::ClientAPI::MyAccount::contact;
53 use FS::ClientAPI::MyAccount::quotation;
56 $me = '[FS::ClientAPI::MyAccount]';
58 use vars qw( @cust_main_editable_fields @location_editable_fields );
59 @cust_main_editable_fields = qw(
60 first last company daytime night fax mobile
62 payby payinfo payname paystart_month paystart_year payissue payip
63 ss paytype paystate stateid stateid_state
65 @location_editable_fields = qw(
66 address1 address2 city county state zip country
70 BEGIN { #preload to reduce time customer_info takes
71 if ( $FS::TicketSystem::system ) {
72 warn "$me: initializing ticket system\n" if $DEBUG;
73 FS::TicketSystem->init();
78 $cache ||= new FS::ClientAPI_SessionCache( {
79 'namespace' => 'FS::ClientAPI::MyAccount',
86 my($context, $session, $custnum) = _custoragent_session_custnum($p);
87 #return { 'error' => $session } if $context eq 'error';
90 if ( $context eq 'customer' ) {
92 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
95 $sth->execute($custnum) or die $sth->errstr;
97 $agentnum = $sth->fetchrow_arrayref->[0]
98 or die "no agentnum for custnum $custnum";
100 #} elsif ( $context eq 'agent' ) {
101 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
104 $p->{'agentnum'} = $agentnum;
106 my $conf = new FS::Conf;
108 #false laziness w/Signup.pm
110 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
112 if ( $skin_info_cache_agent ) {
114 warn "$me loading cached skin info for agentnum $agentnum\n"
119 warn "$me populating skin info cache for agentnum $agentnum\n"
122 $skin_info_cache_agent = {
123 'agentnum' => $agentnum,
124 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
125 qw( company_name date_format ) ),
126 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
127 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
128 text_color link_color vlink_color hlink_color alink_color
129 font title_color title_align title_size menu_bgcolor menu_fontsize
132 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
133 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
134 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo enable_payment_without_balance )
136 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
137 qw( title_left_image title_right_image
138 menu_top_image menu_body_image menu_bottom_image
141 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
142 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
143 qw( head body_header body_footer company_address ) ),
144 'money_char' => $conf->config("money_char") || '$',
145 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
148 services.php Services
149 services.php My Services
150 services_new.php Order a new service
153 personal.php Personal Information
154 password.php Change Password
157 payment_cc.php Credit Card Payment
158 payment_ach.php Electronic Check Payment
159 payment_paypal.php PayPal Payment
160 payment_webpay.php Webpay Payments
163 usage_data.php Data usage
164 usage_cdr.php Call usage
166 tickets.php Help Desk
167 tickets.php Open Tickets
168 tickets_resolved.php Resolved Tickets
169 ticket_create.php Create a new ticket
177 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
181 #{ %$skin_info_cache_agent };
182 $skin_info_cache_agent;
189 my $conf = new FS::Conf;
193 'phone_login' => $conf->exists('selfservice_server-phone_login'),
194 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
195 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
196 'banner_image_md5' =>
197 md5_hex($conf->config_binary('selfservice-login_banner_image')),
204 sub login_banner_image {
206 my $conf = new FS::Conf;
207 my $image = $conf->config_binary('selfservice-login_banner_image');
209 'md5' => md5_hex($image),
214 #false laziness w/FS::ClientAPI::passwd::passwd
218 my $conf = new FS::Conf;
222 if ( $p->{'domain'} eq 'svc_phone'
223 && $conf->exists('selfservice_server-phone_login') ) {
225 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
226 return { error => 'Number not found.' } unless $svc_phone;
229 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
230 #return { error => 'Only primary user may log in.' }
231 # if $conf->exists('selfservice_server-primary_only')
232 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
234 return { error => 'Incorrect PIN.' }
235 unless $svc_phone->check_pin($p->{'password'});
239 } elsif ( $p->{email}
240 && (my $contact = FS::contact->by_selfservice_email($p->{email}))
243 return { error => 'Incorrect contact password.' }
244 unless $contact->authenticate_password($p->{'password'});
246 $session->{'contactnum'} = $contact->contactnum;
248 $session->{'custnum'} = $contact->custnum;
252 ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
254 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
255 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
257 my @svc_acct = qsearch( 'svc_acct', { 'username' => $p->{'username'},
258 'domsvc' => $svc_domain->svcnum, }
261 if ( $conf->exists('selfservice_server-login_svcpart') ) {
262 my @svcpart = $conf->config('selfservice_server-login_svcpart');
263 @svc_acct = grep { my $svcpart = $_->cust_svc->svcpart;
264 scalar( grep( $_ eq $svcpart, @svcpart ) );
269 if ( $conf->exists('selfservice_server-primary_only') ) {
272 my $cust_svc = $_->cust_svc;
273 $cust_svc->cust_pkg->part_pkg->svcpart([qw( svc_acct svc_phone )])
274 == $cust_svc->svcpart
279 return { error => 'User not found.' } unless @svc_acct;
281 #return { error => 'Multiple users.' } if scalar(@svc_acct) > 1;
283 my $svc_acct = $svc_acct[0];
285 if ( $conf->exists('selfservice_server-login_svcpart') ) {
286 my @svcpart = $conf->config('selfservice_server-login_svcpart');
287 my $svcpart = $svc_acct->cust_svc->svcpart;
288 return { error => 'Invalid user.' }
289 unless grep($_ eq $svcpart, @svcpart);
292 return { error => 'Incorrect password.' }
293 unless $svc_acct->check_password($p->{'password'});
301 $session->{'svcnum'} = $svc_x->svcnum;
303 my $cust_svc = $svc_x->cust_svc;
304 my $cust_pkg = $cust_svc->cust_pkg;
306 my $cust_main = $cust_pkg->cust_main;
307 $session->{'custnum'} = $cust_main->custnum;
308 if ( $conf->exists('pkg-balances') ) {
309 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
310 $cust_main->ncancelled_pkgs;
311 $session->{'pkgnum'} = $cust_pkg->pkgnum
312 if scalar(@cust_pkg) > 1;
316 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
317 #return { error => 'Only primary user may log in.' }
318 # if $conf->exists('selfservice_server-primary_only')
319 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
320 my $part_pkg = $cust_pkg->part_pkg;
321 return { error => 'Only primary user may log in.' }
322 if $conf->exists('selfservice_server-primary_only')
323 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
329 $session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
330 } until ( ! defined _cache->get($session_id) ); #just in case
332 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
333 _cache->set( $session_id, $session, $timeout );
335 return { 'error' => '',
336 'session_id' => $session_id,
342 my $skin_info = skin_info($p);
343 if ( $p->{'session_id'} ) {
344 _cache->remove($p->{'session_id'});
345 return { %$skin_info, 'error' => '' };
347 return { %$skin_info, 'error' => "Can't resume session" }; #better error message
354 my($context, $session, $custnum) = _custoragent_session_custnum($p);
355 return { 'error' => $session } if $context eq 'error';
357 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
358 or return { 'error' => "Service not found" };
360 $session->{'svcnum'} = $svc_acct->svcnum;
362 my $conf = new FS::Conf;
363 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
364 _cache->set( $p->{'session_id'}, $session, $timeout );
366 return { 'error' => '' };
370 sub payment_gateway {
372 # takes a cust_main and a cust_payby entry, returns the payment_gateway
373 my $conf = new FS::Conf;
374 my $cust_main = shift;
375 my $cust_payby = shift;
376 my $gatewaynum = $conf->config('selfservice-payment_gateway');
378 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
379 die "configured gatewaynum $gatewaynum not found!" if !$pg;
383 return '' if ! FS::payby->realtime($cust_payby);
384 my $pg = $cust_main->agent->payment_gateway(
385 'method' => FS::payby->payby2bop($cust_payby),
395 my $conf = new FS::Conf;
397 my $info = skin_info($p);
399 use vars qw( $cust_paybys ); #cache for performance
400 unless ( $cust_paybys ) {
402 my %cust_paybys = map { $_ => 1 }
403 map { FS::payby->payby2payment($_) }
404 $conf->config('signup_server-payby');
406 $cust_paybys = [ keys %cust_paybys ];
409 $info->{'cust_paybys'} = $cust_paybys;
411 my($context, $session, $custnum) = _custoragent_session_custnum($p);
412 return { 'error' => $session } if $context eq 'error';
414 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
415 or return { 'error' => "unknown custnum $custnum" };
417 $info->{'hide_payment_fields'} = [
419 my $pg = payment_gateway($cust_main, $_);
420 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
421 } @{ $info->{cust_paybys} }
424 $info->{'self_suspend_reason'} =
425 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
427 $info->{'edit_ticket_subject'} =
428 $conf->exists('ticket_system-selfservice_edit_subject') &&
429 $cust_main->edit_subject;
431 $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
433 $info->{'hide_usage'} = $conf->exists('selfservice_hide-usage');
436 'custnum' => $custnum,
437 'access_pkgnum' => $session->{'pkgnum'},
438 'access_svcnum' => $session->{'svcnum'},
445 my($context, $session, $custnum) = _custoragent_session_custnum($p);
446 return { 'error' => $session } if $context eq 'error';
450 my $conf = new FS::Conf;
451 $return{'require_address2'} = $conf->exists('cust_main-require_address2');
453 # if ( $FS::TicketSystem::system ) {
454 # warn "$me customer_info: initializing ticket system\n" if $DEBUG;
455 # FS::TicketSystem->init();
458 if ( $custnum ) { #customer record
460 %return = ( %return, %{ customer_info_short($p) } );
462 #redundant with customer_info_short, but we need it for several things below
463 my $search = { 'custnum' => $custnum };
464 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
465 my $cust_main = qsearchs('cust_main', $search )
466 or return { 'error' => "unknown custnum $custnum" };
468 my $list_tickets = list_tickets($p);
469 $return{'tickets'} = $list_tickets->{'tickets'};
471 if ( $session->{'pkgnum'} ) {
472 #XXX open invoices in the pkg-balances case
474 $return{'money_char'} = $conf->config("money_char") || '$';
477 invnum => $_->invnum,
478 date => time2str("%b %o, %Y", $_->_date),
480 charged => $_->charged,
482 } $cust_main->open_cust_bill;
483 $return{open_invoices} = \@open;
485 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
486 my $sth = dbh->prepare($sql) or die dbh->errstr;
487 $sth->execute($custnum) or die $sth->errstr;
488 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
489 $return{'last_invoice_date_pretty'} =
490 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
493 #customer_info_short always has nobalance on..
494 $return{small_custview} =
495 small_custview( $cust_main,
496 $return{countrydefault},
497 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
500 $return{has_ship_address} = $cust_main->has_ship_address;
501 $return{status} = $cust_main->status;
502 $return{statuscolor} = $cust_main->statuscolor;
504 # compatibility: some places in selfservice use this to determine
505 # if there's a ship address
506 if ( $return{has_ship_address} ) {
507 $return{ship_last} = $cust_main->last;
508 $return{ship_first} = $cust_main->first;
511 if (scalar($conf->config('support_packages'))) {
512 my @support_services = ();
513 foreach ($cust_main->support_services) {
514 my $seconds = $_->svc_x->seconds || 0;
515 my $time_remaining = (($seconds < 0) ? '-' : '' ).
516 int(abs($seconds)/3600)."h".
517 sprintf("%02d",(abs($seconds)%3600)/60)."m";
518 my $cust_pkg = $_->cust_pkg;
521 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
522 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
523 push @support_services, { svcnum => $_->svcnum,
524 time => $time_remaining,
529 $return{support_services} = \@support_services;
532 if ( $conf->config('prepayment_discounts-credit_type') ) {
534 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
537 } elsif ( $session->{'svcnum'} ) { #no customer record
539 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
540 or die "unknown svcnum";
541 $return{name} = $svc_acct->email;
545 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
549 return { 'error' => '',
550 'custnum' => $custnum,
556 sub customer_info_short {
559 my($context, $session, $custnum) = _custoragent_session_custnum($p);
560 return { 'error' => $session } if $context eq 'error';
564 my $conf = new FS::Conf;
566 if ( $custnum ) { #customer record
568 my $search = { 'custnum' => $custnum };
569 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
570 my $cust_main = qsearchs('cust_main', $search )
571 or return { 'error' => "unknown custnum $custnum" };
573 $return{display_custnum} = $cust_main->display_custnum;
575 if ( $session->{'pkgnum'} ) {
576 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
577 #next_bill_date from cust_pkg?
579 $return{balance} = $cust_main->balance;
580 $return{next_bill_date} = $cust_main->next_bill_date;
581 $return{next_bill_date_pretty} =
582 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
585 $return{balance_pretty} = money_pretty($return{balance});
587 $return{countrydefault} = scalar($conf->config('countrydefault'));
589 $return{small_custview} =
590 small_custview( $cust_main,
591 $return{countrydefault},
595 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
597 $return{payby} = $cust_main->payby;
599 #none of these are terribly expensive if we want 'em...
600 for (@cust_main_editable_fields) {
601 $return{$_} = $cust_main->get($_);
603 #maybe a little more expensive, but it should be cached by now
604 for (@location_editable_fields) {
605 $return{$_} = $cust_main->bill_location->get($_);
606 $return{'ship_'.$_} = $cust_main->ship_location->get($_);
609 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
610 $return{payinfo} = $cust_main->paymask;
611 @return{'month', 'year'} = $cust_main->paydate_monthyear;
614 my @invoicing_list = $cust_main->invoicing_list;
615 $return{'invoicing_list'} =
616 join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
617 $return{'postal_invoicing'} =
618 0 < ( grep { $_ eq 'POST' } @invoicing_list );
620 if ( $session->{'svcnum'} ) {
621 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
622 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
623 $return{'svcnum'} = $session->{'svcnum'};
626 } elsif ( $session->{'svcnum'} ) { #no customer record
628 #uuh, not supproted yet... die?
629 return { 'error' => 'customer_info_short not yet supported as agent' };
633 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
637 # this is here because this routine is called by both fs_ and ng_ main pages, where it appears
638 # it is not customer-specific, though it is only shown to authenticated customers
639 # it is not currently agent-specific, though at some point it might be
640 $return{'announcement'} = join(' ',$conf->config('selfservice-announcement')) || '';
642 return { 'error' => '',
643 'custnum' => $custnum,
648 sub billing_history {
651 my($context, $session, $custnum) = _custoragent_session_custnum($p);
652 return { 'error' => $session } if $context eq 'error';
654 return { 'error' => 'No customer' } unless $custnum;
656 my $search = { 'custnum' => $custnum };
657 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
658 my $cust_main = qsearchs('cust_main', $search )
659 or return { 'error' => "unknown custnum $custnum" };
663 if ( $session->{'pkgnum'} ) {
664 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
665 #next_bill_date from cust_pkg?
666 return { 'error' => 'No history for package' };
669 $return{balance} = $cust_main->balance;
670 $return{balance_pretty} = money_pretty($return{balance});
671 $return{next_bill_date} = $cust_main->next_bill_date;
672 $return{next_bill_date_pretty} =
673 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
676 my $conf = new FS::Conf;
678 $return{'history'} = [
679 $cust_main->payment_history(
680 'line_items' => $conf->exists('selfservice-billing_history-line_items'),
685 $return{'money_char'} = $conf->config("money_char") || '$',
693 my $session = _cache->get($p->{'session_id'})
694 or return { 'error' => "Can't resume session" }; #better error message
696 my $custnum = $session->{'custnum'}
697 or return { 'error' => "no customer record" };
699 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
700 or return { 'error' => "unknown custnum $custnum" };
702 my $new = new FS::cust_main { $cust_main->hash };
704 $new->set( $_ => $p->{$_} )
705 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
707 if ( exists($p->{address1}) ) {
708 my $bill_location = FS::cust_location->new({
709 map { $_ => $p->{$_} } @location_editable_fields
711 # if this is unchanged from before, cust_main::replace will ignore it
712 $new->set('bill_location' => $bill_location);
715 if ( exists($p->{ship_address1}) ) {
716 my $ship_location = FS::cust_location->new({
717 map { $_ => $p->{"ship_$_"} } @location_editable_fields
719 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
720 # Selfservice unfortunately tries to indicate "same as billing
721 # address" by sending all fields empty. Did this ever work?
722 $ship_location = $cust_main->bill_location;
724 $new->set('ship_location' => $ship_location);
726 # but if it hasn't been passed in at all, leave ship_location alone--
727 # DON'T change it to match bill_location.
730 if (exists($p->{'payby'})) {
731 $p->{'payby'} =~ /^([A-Z]{4})$/
732 or return { 'error' => "illegal_payby " . $p->{'payby'} };
736 my $conf = new FS::Conf;
738 if ( $payby =~ /^(CARD|DCRD)$/ ) {
740 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
742 if ( $new->payinfo eq $cust_main->paymask ) {
743 $new->payinfo($cust_main->payinfo);
744 $new->paycvv( $p->{'paycvv'} || $cust_main->paycvv );
746 $new->payinfo($p->{'payinfo'});
747 return { 'error' => 'CVV2 is required' }
748 if ! $p->{'paycvv'} && $conf->exists('selfservice-onfile_require_cvv');
749 $new->paycvv( $p->{'paycvv'} )
752 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
754 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
757 $p->{'payinfo1'} =~ /^([\dx]+)$/
758 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
760 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
761 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
763 $payinfo = $payinfo1. '@'. $payinfo2;
765 $new->payinfo( ($payinfo eq $cust_main->paymask)
766 ? $cust_main->payinfo
770 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
772 } elsif ( $payby =~ /^(BILL)$/ ) {
774 } elsif ( $payby ) { #notyet ready
775 return { 'error' => "unknown payby $payby" };
779 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
780 #false laziness with httemplate/edit/process/cust_main.cgi
781 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
782 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
784 @invoicing_list = $cust_main->invoicing_list;
787 my $error = $new->replace($cust_main, \@invoicing_list);
788 return { 'error' => $error } if $error;
791 return { 'error' => '' };
796 my $session = _cache->get($p->{'session_id'})
797 or return { 'error' => "Can't resume session" }; #better error message
803 my $conf = new FS::Conf;
804 use vars qw($payment_info); #cache for performance
805 unless ( $payment_info ) {
807 my %states = map { $_->state => 1 }
808 qsearch('cust_main_county', {
809 'country' => $conf->config('countrydefault') || 'US'
812 my %cust_paybys = map { $_ => 1 }
813 map { FS::payby->payby2payment($_) }
814 $conf->config('signup_server-payby');
816 my @cust_paybys = keys %cust_paybys;
820 #list all counties/states/countries
821 'cust_main_county' =>
822 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
824 #shortcut for one-country folks
826 [ sort { $a cmp $b } keys %states ],
828 'card_types' => card_types(),
830 'withcvv' => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
831 'require_cvv' => $conf->exists('selfservice-require_cvv'),
832 'onfile_require_cvv' => $conf->exists('selfservice-onfile_require_cvv'),
834 'paytypes' => [ @FS::cust_main::paytypes ],
836 'paybys' => [ $conf->config('signup_server-payby') ],
837 'cust_paybys' => \@cust_paybys,
839 'stateid_label' => FS::Msgcat::_gettext('stateid'),
840 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
842 'show_ss' => $conf->exists('show_ss'),
843 'show_stateid' => $conf->exists('show_stateid'),
844 'show_paystate' => $conf->exists('show_bankstate'),
846 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
848 'credit_card_surcharge_percentage' => scalar($conf->config('credit-card-surcharge-percentage')),
857 my %return = %$payment_info;
859 my $custnum = $session->{'custnum'};
861 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
862 or return { 'error' => "unknown custnum $custnum" };
864 $return{'hide_payment_fields'} = [
866 my $pg = payment_gateway($cust_main, $_);
867 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
868 } @{ $return{cust_paybys} }
871 $return{balance} = $cust_main->balance; #XXX pkg-balances?
873 $return{payname} = $cust_main->payname
874 || ( $cust_main->first. ' '. $cust_main->get('last') );
876 $return{$_} = $cust_main->bill_location->get($_)
877 for qw(address1 address2 city state zip);
879 $return{payby} = $cust_main->payby;
880 $return{stateid_state} = $cust_main->stateid_state;
882 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
883 $return{card_type} = cardtype($cust_main->payinfo);
884 $return{payinfo} = $cust_main->paymask;
886 @return{'month', 'year'} = $cust_main->paydate_monthyear;
890 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
891 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
892 $return{payinfo1} = $payinfo1;
893 $return{payinfo2} = $payinfo2;
894 $return{paytype} = $cust_main->paytype;
895 $return{paystate} = $cust_main->paystate;
896 $return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
899 if ( $conf->config('prepayment_discounts-credit_type') ) {
901 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
904 #doubleclick protection
906 $return{payunique} = "webui-MyAccount-$_date-$$-". rand() * 2**32; #new
907 $return{paybatch} = $return{payunique}; #back compat
909 return { 'error' => '',
915 #some false laziness with httemplate/process/payment.cgi - look there for
916 #ACH and CVV support stuff
918 sub validate_payment {
921 my $session = _cache->get($p->{'session_id'})
922 or return { 'error' => "Can't resume session" }; #better error message
924 my $custnum = $session->{'custnum'};
926 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
927 or return { 'error' => "unknown custnum $custnum" };
929 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
930 or return { 'error' => gettext('illegal_amount') };
932 return { error => 'Amount must be greater than 0' } unless $amount > 0;
934 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
935 #changing the hidden form values
936 my $conf = new FS::Conf;
937 my $fee_display = $conf->config('selfservice_process-display') || 'add';
938 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
939 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
940 if ( $fee_display eq 'add'
942 and ! $fee_skip_first || scalar($cust_main->cust_pay)
945 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
946 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
949 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
950 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
951 my $discount_term = $1;
953 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
954 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
957 $p->{'payunique'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
958 or return { 'error' => gettext('illegal_text'). " payunique: ". $p->{'payunique'} };
961 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
962 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
965 $payunique = $paybatch if ! length($payunique) && length($paybatch);
967 $p->{'payby'} ||= 'CARD';
968 $p->{'payby'} =~ /^([A-Z]{4})$/
969 or return { 'error' => "illegal_payby " . $p->{'payby'} };
972 #false laziness w/process/payment.cgi
975 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
977 $p->{'payinfo1'} =~ /^([\dx]+)$/
978 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
980 $p->{'payinfo2'} =~ /^([\dx]+)$/
981 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
983 $payinfo = $payinfo1. '@'. $payinfo2;
985 $payinfo = $cust_main->payinfo
986 if $cust_main->paymask eq $payinfo;
988 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
990 $payinfo = $p->{'payinfo'};
994 #more intelligent matching will be needed here if you change
995 #card_masking_method and don't remove existing paymasks
996 if ( $cust_main->paymask eq $payinfo ) {
997 $payinfo = $cust_main->payinfo;
1001 $payinfo =~ s/\D//g;
1002 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
1003 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1007 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1008 return { 'error' => gettext('unknown_card_type') }
1009 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
1011 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
1012 if ( cardtype($payinfo) eq 'American Express card' ) {
1013 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
1014 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
1017 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
1018 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
1021 } elsif ( $conf->exists('selfservice-onfile_require_cvv') ) {
1022 return { 'error' => 'CVV2 is required' };
1023 } elsif ( !$onfile && $conf->exists('selfservice-require_cvv') ) {
1024 return { 'error' => 'CVV2 is required' };
1028 die "unknown payby $payby";
1031 my %payby2fields = (
1032 'CARD' => [ qw( paystart_month paystart_year payissue payip
1033 address1 address2 city state zip country ) ],
1034 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1038 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1041 'cust_main' => $cust_main, #XXX or just custnum??
1042 'amount' => sprintf('%.2f', $amount),
1044 'payinfo' => $payinfo,
1045 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
1046 'card_type' => $card_type,
1047 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1048 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1049 'month' => $p->{'month'},
1050 'year' => $p->{'year'},
1051 'payname' => $payname,
1052 'payunique' => $payunique,
1053 'paybatch' => $paybatch,
1054 'paycvv' => $paycvv,
1055 'payname' => $payname,
1056 'discount_term' => $discount_term,
1057 'pkgnum' => $session->{'pkgnum'},
1058 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1068 my $validate = validate_payment($p);
1069 return $validate if $validate->{'error'};
1071 my $conf = new FS::Conf;
1072 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1073 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1075 +{ map { $_=>$validate->{$_} }
1076 qw( card_type paymask payname paydate_pretty month year amount
1077 address1 address2 city state zip country
1083 sub process_stored_payment {
1086 my $session_id = $p->{'session_id'};
1088 my $payment_info = _cache->get( "payment_$session_id" )
1089 or return { 'error' => "Can't resume session" }; #better error message
1091 do_process_payment($payment_info);
1095 sub process_payment {
1098 my $payment_info = validate_payment($p);
1099 return $payment_info if $payment_info->{'error'};
1101 do_process_payment($payment_info);
1105 sub do_process_payment {
1106 my $validate = shift;
1108 my $cust_main = $validate->{'cust_main'};
1110 my $amount = delete $validate->{'amount'};
1113 my $payby = delete $validate->{'payby'};
1115 if ( $validate->{'save'} ) {
1116 my $new = new FS::cust_main { $cust_main->hash };
1117 if ($payby eq 'CARD' || $payby eq 'DCRD') {
1118 $new->set( $_ => $validate->{$_} )
1119 foreach qw( payname paystart_month paystart_year payissue payip );
1120 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
1122 my $bill_location = FS::cust_location->new({
1123 map { $_ => $validate->{$_} }
1124 qw(address1 address2 city state country zip)
1126 $new->set('bill_location' => $bill_location);
1127 # but don't allow the service address to change this way.
1129 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
1130 $new->set( $_ => $validate->{$_} )
1131 foreach qw( payname payip paytype paystate
1132 stateid stateid_state );
1133 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
1135 $new->payinfo( $validate->{'payinfo'} ); #to properly set paymask
1136 $new->set( 'paydate' => $validate->{'paydate'} );
1137 my $error = $new->replace($cust_main);
1139 #no, this causes customers to process their payments again
1140 #return { 'error' => $error };
1141 #XXX just warn verosely for now so i can figure out how these happen in
1142 # the first place, eventually should redirect them to the "change
1143 #address" page but indicate if the payment processed?
1144 delete($validate->{'payinfo'}); #don't want to log this!
1145 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1146 "NEW: ". Dumper($new)."\n".
1147 "OLD: ". Dumper($cust_main)."\n".
1148 "PACKET: ". Dumper($validate)."\n";
1154 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1158 'paynum_ref' => \$paynum,
1161 return { 'error' => $error } if $error;
1163 #no error, so order the fee package if applicable...
1164 my $conf = new FS::Conf;
1165 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1166 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1168 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1170 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1172 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1173 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1176 #and generate an invoice for it now too
1177 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1178 return { 'error' => "payment processed and fee ordered sucessfully, but error billing fee: $error" }
1183 $cust_main->apply_payments;
1186 my $receipt_html = '';
1188 # currently supported for realtime CC only; send receipt data to SS
1189 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1192 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1195 <TD ALIGN="right">Payment#</TD>
1196 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1200 <TD ALIGN="right">Date</TD>
1202 <TD BGCOLOR="#FFFFFF"><B>! .
1203 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1209 <TD ALIGN="right">Amount</TD>
1210 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1215 <TD ALIGN="right">Payment method</TD>
1216 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1229 'amount' => sprintf('%.2f', $cust_pay->paid),
1230 'date' => $cust_pay->_date,
1231 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1232 'time_pretty' => time2str('%T', $cust_pay->_date),
1233 'auth_num' => $cust_pay->auth,
1234 'order_num' => $cust_pay->order_number,
1235 'receipt_html' => $receipt_html,
1242 'receipt_html' => '',
1249 sub realtime_collect {
1252 my $session = _cache->get($p->{'session_id'})
1253 or return { 'error' => "Can't resume session" }; #better error message
1255 my $custnum = $session->{'custnum'};
1257 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1258 or return { 'error' => "unknown custnum $custnum" };
1261 if ( $p->{'amount'} ) {
1262 $amount = $p->{'amount'};
1264 elsif ( $session->{'pkgnum'} ) {
1265 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1268 $amount = $cust_main->balance;
1271 my $error = $cust_main->realtime_collect(
1272 'method' => $p->{'method'},
1273 'amount' => $amount,
1274 'pkgnum' => $session->{'pkgnum'},
1275 'session_id' => $p->{'session_id'},
1279 return { 'error' => $error } unless ref( $error );
1281 return { 'error' => '', amount => $amount, %$error };
1284 sub start_thirdparty {
1286 my $session = _cache->get($p->{'session_id'})
1287 or return { 'error' => "Can't resume session" }; #better error message
1288 my $custnum = $session->{'custnum'};
1289 my $cust_main = FS::cust_main->by_key($custnum);
1291 my $amount = $p->{'amount'}
1292 or return { error => 'no amount' };
1294 my $result = $cust_main->create_payment(
1295 'method' => $p->{'method'},
1296 'amount' => $p->{'amount'},
1297 'pkgnum' => $session->{'pkgnum'},
1298 'session_id' => $p->{'session_id'},
1301 if ( ref($result) ) { # hashref or error
1304 return { error => $result };
1308 sub finish_thirdparty {
1310 my $session_id = delete $p->{'session_id'};
1311 my $session = _cache->get($session_id)
1312 or return { 'error' => "Can't resume session" };
1313 my $custnum = $session->{'custnum'};
1314 my $cust_main = FS::cust_main->by_key($custnum);
1316 if ( $p->{_cancel} ) {
1317 # customer backed out of making a payment
1318 return $cust_main->cancel_payment( $session_id );
1320 my $result = $cust_main->execute_payment( $session_id, %$p );
1321 if ( ref($result) ) {
1324 return { error => $result };
1328 sub process_payment_order_pkg {
1331 my $hr = process_payment($p);
1332 return $hr if $hr->{'error'};
1337 sub process_payment_order_renew {
1340 my $hr = process_payment($p);
1341 return $hr if $hr->{'error'};
1346 sub process_prepay {
1350 my $session = _cache->get($p->{'session_id'})
1351 or return { 'error' => "Can't resume session" }; #better error message
1355 my $custnum = $session->{'custnum'};
1357 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1358 or return { 'error' => "unknown custnum $custnum" };
1360 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1361 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1369 return { 'error' => $error } if $error;
1371 return { 'error' => '',
1372 'amount' => $amount,
1373 'seconds' => $seconds,
1374 'duration' => duration_exact($seconds),
1375 'upbytes' => $upbytes,
1376 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1377 'downbytes' => $downbytes,
1378 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1379 'totalbytes'=> $totalbytes,
1380 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1387 my $session = _cache->get($p->{'session_id'})
1388 or return { 'error' => "Can't resume session" }; #better error message
1390 my $custnum = $session->{'custnum'};
1392 my $invnum = $p->{'invnum'};
1394 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1395 'custnum' => $custnum } )
1396 or return { 'error' => "Can't find invnum" };
1400 return { 'error' => '',
1401 'invnum' => $invnum,
1402 'invoice_text' => join('', $cust_bill->print_text ),
1403 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1410 my $session = _cache->get($p->{'session_id'})
1411 or return { 'error' => "Can't resume session" }; #better error message
1413 my $custnum = $session->{'custnum'};
1415 my $invnum = $p->{'invnum'};
1417 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1418 'custnum' => $custnum } )
1419 or return { 'error' => "Can't find invnum" };
1423 return { 'error' => '',
1424 'invnum' => $invnum,
1425 'invoice_pdf' => $cust_bill->print_pdf({
1426 'unsquelch_cdr' => 1,
1427 'locale' => $p->{'locale'},
1433 sub legacy_invoice {
1435 my $session = _cache->get($p->{'session_id'})
1436 or return { 'error' => "Can't resume session" }; #better error message
1438 my $custnum = $session->{'custnum'};
1440 my $legacyinvnum = $p->{'legacyinvnum'};
1443 'legacyinvnum' => $legacyinvnum,
1444 'custnum' => $custnum,
1447 my $legacy_cust_bill =
1448 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1449 || qsearchs('legacy_cust_bill', \%hash )
1450 or return { 'error' => "Can't find legacyinvnum" };
1454 return { 'error' => '',
1455 'legacyinvnum' => $legacyinvnum,
1456 'legacyid' => $legacy_cust_bill->legacyid,
1457 'invoice_html' => $legacy_cust_bill->content_html,
1462 sub legacy_invoice_pdf {
1464 my $session = _cache->get($p->{'session_id'})
1465 or return { 'error' => "Can't resume session" }; #better error message
1467 my $custnum = $session->{'custnum'};
1469 my $legacyinvnum = $p->{'legacyinvnum'};
1471 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1472 'legacyinvnum' => $legacyinvnum,
1473 'custnum' => $custnum,
1474 }) or return { 'error' => "Can't find legacyinvnum" };
1478 return { 'error' => '',
1479 'legacyinvnum' => $legacyinvnum,
1480 'legacyid' => $legacy_cust_bill->legacyid,
1481 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1489 #sessioning for this? how do we get the session id to the backend invoice
1490 # template so it can add it to the link, blah
1493 if ( $p->{'invnum'} ) {
1494 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1495 or return { 'error' => 'unknown invnum' };
1496 $agentnum = $cust_bill->cust_main->agentnum;
1499 my $templatename = $p->{'template'} || $p->{'templatename'};
1501 #false laziness-ish w/view/cust_bill-logo.cgi
1503 my $conf = new FS::Conf;
1504 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1505 $templatename = "_$1";
1510 my $filename = "logo$templatename.png";
1512 return { 'error' => '',
1513 'logo' => $conf->config_binary($filename, $agentnum),
1514 'content_type' => 'image/png', #should allow gif, jpg too
1521 my $session = _cache->get($p->{'session_id'})
1522 or return { 'error' => "Can't resume session" }; #better error message
1524 my $custnum = $session->{'custnum'};
1526 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1527 or return { 'error' => "unknown custnum $custnum" };
1529 my $conf = new FS::Conf;
1531 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1533 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1538 #not super efficient, we also run cust_bill_pay/cust_credited inside owed
1539 my @payments_and_credits = sort {$b->_date <=> $a->_date} ($_->cust_bill_pay,$_->cust_credited);
1540 my $owed = $_->owed;
1542 +{ 'invnum' => $_->invnum,
1543 '_date' => $_->_date,
1544 'date' => time2str("%b %o, %Y", $_->_date),
1545 'date_short' => time2str("%m-%d-%Y", $_->_date),
1546 'previous' => sprintf('%.2f', ($_->previous)[0]),
1547 'charged' => sprintf('%.2f', $_->charged),
1548 'owed' => sprintf('%.2f', $owed),
1549 'balance' => sprintf('%.2f', $balance),
1550 'lastpay' => @payments_and_credits
1551 ? time2str("%b %o, %Y", $payments_and_credits[0]->_date)
1557 return { 'error' => '',
1558 'balance' => $cust_main->balance,
1559 'money_char' => $conf->config("money_char") || '$',
1560 'invoices' => $invoices,
1561 'legacy_invoices' => [
1563 +{ 'legacyinvnum' => $_->legacyinvnum,
1564 'legacyid' => $_->legacyid,
1565 '_date' => $_->_date,
1566 'date' => time2str("%b %o, %Y", $_->_date),
1567 'date_short' => time2str("%m-%d-%Y", $_->_date),
1568 'charged' => sprintf('%.2f', $_->charged),
1569 'has_content' => ( length($_->content_pdf)
1570 || length($_->content_html) ),
1580 my $session = _cache->get($p->{'session_id'})
1581 or return { 'error' => "Can't resume session" }; #better error message
1583 my $custnum = $session->{'custnum'};
1585 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1586 or return { 'error' => "unknown custnum $custnum" };
1588 my @errors = $cust_main->cancel( 'quiet'=>1 );
1590 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1592 return { 'error' => $error };
1599 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1600 return { 'error' => $session } if $context eq 'error';
1602 my $search = { 'custnum' => $custnum };
1603 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1604 my $cust_main = qsearchs('cust_main', $search )
1605 or return { 'error' => "unknown custnum $custnum" };
1607 my $conf = new FS::Conf;
1608 my $immutable = $conf->exists('selfservice_immutable-package');
1610 # the duplication below is necessary:
1611 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1612 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1613 # non-backwards-compatible change breaking the software of anyone using the API
1614 # instead of the stock selfservice
1615 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1616 if( $conf->exists('selfservice_server-view-wholesale') ) {
1617 return { 'svcnum' => $session->{'svcnum'},
1618 'custnum' => $custnum,
1619 'cust_pkg' => [ map {
1621 immutable => $immutable,
1622 part_pkg => [ map $_->hashref, $_->part_pkg ],
1624 [ map $_->hashref, $_->available_part_svc ],
1626 [ map { my $ref = { $_->hash,
1627 label => [ $_->label ],
1629 $ref->{_password} = $_->svc_x->_password
1630 if $context eq 'agent'
1631 && $conf->exists('agent-showpasswords')
1632 && $_->part_svc->svcdb eq 'svc_acct';
1637 } $cust_main->cust_pkg
1640 small_custview( $cust_main, $conf->config('countrydefault') ),
1641 'wholesale_view' => 1,
1642 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1643 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1644 'lnp' => $conf->exists('svc_phone-lnp'),
1648 { 'svcnum' => $session->{'svcnum'},
1649 'custnum' => $custnum,
1650 'cust_pkg' => [ map {
1651 my $primary_cust_svc = $_->primary_cust_svc;
1654 immutable => $immutable,
1655 pkg_label => $_->pkg_locale,
1656 status => $_->status,
1657 statuscolor => $_->statuscolor,
1659 [ map { $_->hashref }
1660 grep { $_->selfservice_access ne 'hidden' }
1661 $_->available_part_svc
1664 [ map { my $ref = { $_->hash,
1665 label => [ $_->label ],
1667 $ref->{_password} = $_->svc_x->_password
1668 if $context eq 'agent'
1669 && $conf->exists('agent-showpasswords')
1670 && $_->part_svc->svcdb eq 'svc_acct';
1671 $ref->{svchash} = { $_->svc_x->hash } if
1672 $_->part_svc->svcdb eq 'svc_phone';
1673 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1674 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1677 grep { $_->part_svc->selfservice_access ne 'hidden' }
1682 ? { $primary_cust_svc->hash,
1683 label => [ $primary_cust_svc->label ],
1684 finger => $primary_cust_svc->svc_x->finger, #uuh
1685 $primary_cust_svc->part_svc->hash,
1689 } $cust_main->ncancelled_pkgs
1692 small_custview( $cust_main, $conf->config('countrydefault') ),
1693 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1701 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1702 return { 'error' => $session } if $context eq 'error';
1704 my $conf = new FS::Conf;
1706 my $hide_usage = $conf->exists('selfservice_hide-usage') ? 1 : 0;
1707 my $search = { 'custnum' => $custnum };
1708 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1709 my $cust_main = qsearchs('cust_main', $search )
1710 or return { 'error' => "unknown custnum $custnum" };
1712 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1713 if ( ! $pkgnum && $p->{'svcnum'} ) {
1714 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1715 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1719 my @cust_pkg_usage = ();
1720 foreach my $cust_pkg ( $p->{'ncancelled'}
1721 ? $cust_main->ncancelled_pkgs
1722 : $cust_main->unsuspended_pkgs ) {
1723 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1724 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1725 push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
1728 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1731 foreach (@cust_pkg_usage) {
1732 my $part = $_->part_pkg_usage;
1733 my $tag = $part->description . ($part->shared ? 1 : 0);
1734 my $row = $usage_pools{$tag}
1735 ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
1736 $row->[1] += sprintf('%.1f', $_->minutes); # minutes remaining
1737 $row->[2] += $part->minutes; # minutes total
1739 } # otherwise just leave them empty
1741 if ( $p->{'svcdb'} ) {
1742 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1744 : ref($p->{'svcdb'}) eq 'ARRAY'
1745 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1746 : { $p->{'svcdb'} => 1 };
1747 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1750 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1753 my @svcs; # stuff to return to the client
1754 foreach my $cust_svc (@cust_svc) {
1755 my $svc_x = $cust_svc->svc_x;
1756 my($label, $value) = $cust_svc->label;
1757 my $part_svc = $cust_svc->part_svc;
1758 my $svcdb = $part_svc->svcdb;
1759 my $cust_pkg = $cust_svc->cust_pkg;
1760 my $part_pkg = $cust_pkg->part_pkg;
1763 'svcnum' => $cust_svc->svcnum,
1764 'display_svcnum' => $cust_svc->display_svcnum,
1768 'pkg_label' => $cust_pkg->pkg_locale,
1769 'pkg_status' => $cust_pkg->status,
1770 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
1773 # would it make sense to put this in a svc_* method?
1775 if (!$hide_usage and grep(/^$svcdb$/, qw(svc_acct svc_broadband)) and $part_svc->part_export_usage) {
1776 my $last_bill = $cust_pkg->last_bill || 0;
1778 my $up_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctInputOctets');
1779 my $down_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctOutputOctets');
1782 'seconds_used' => $cust_svc->seconds_since_sqlradacct($last_bill,$now),
1783 'upbytes_used' => display_bytecount($up_used),
1784 'downbytes_used' => display_bytecount($down_used),
1785 'totalbytes_used' => display_bytecount($up_used + $down_used)
1789 if ( $svcdb eq 'svc_acct' ) {
1790 foreach (qw(username email finger seconds)) {
1791 $hash{$_} = $svc_x->$_;
1797 'upbytes' => display_bytecount($svc_x->upbytes),
1798 'downbytes' => display_bytecount($svc_x->downbytes),
1799 'totalbytes' => display_bytecount($svc_x->totalbytes),
1801 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1802 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1803 'recharge_upbytes' =>
1804 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1805 'recharge_downbytes' =>
1806 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1807 'recharge_totalbytes' =>
1808 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1813 } elsif ( $svcdb eq 'svc_dsl' ) {
1815 $hash{'phonenum'} = $svc_x->phonenum;
1816 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1817 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1818 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1821 $hash{'name'} = $cust_main->name;
1823 # no usage to hide here
1825 } elsif ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
1827 # could potentially show lots of things...
1828 $hash{'outbound'} = 1;
1829 $hash{'inbound'} = 0;
1830 if ( $svcdb eq 'svc_phone' ) {
1831 if ( $part_pkg->plan eq 'voip_inbound' ) {
1832 $hash{'outbound'} = 0;
1833 $hash{'inbound'} = 1;
1834 } elsif ( $part_pkg->option('selfservice_inbound_format')
1835 or $conf->config('selfservice-default_inbound_cdr_format')
1837 $hash{'inbound'} = 1;
1840 foreach (qw(inbound outbound)) {
1841 # hmm...we can't filter by status here, because there might
1842 # not be cdr_terminations at all. have to go by date.
1843 # find all since the last bill date.
1844 # XXX cdr types? we are going to need them.
1846 my $sum_cdr = $svc_x->sum_cdrs(
1847 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
1848 'begin' => ($cust_pkg->last_bill || 0),
1850 'disable_charged_party' => 1,
1852 $hash{$_} = $sum_cdr->hashref;
1855 } # not hiding usage
1859 } # foreach $cust_svc
1862 'svcnum' => $session->{'svcnum'},
1863 'custnum' => $custnum,
1864 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1865 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
1868 map { $usage_pools{$_} }
1872 'hide_usage' => $hide_usage,
1877 sub _customer_svc_x {
1878 my($custnum, $svcnum, $table) = (shift, shift, shift);
1879 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
1881 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1882 my $search = " AND custnum = $1";
1883 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1886 'table' => ($table || 'svc_acct'),
1887 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1888 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
1889 #'LEFT JOIN cust_main USING ( custnum ) ',
1890 'hashref' => $hashref,
1891 'extra_sql' => $search, #important
1896 sub svc_status_html {
1899 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1900 return { 'error' => $session } if $context eq 'error';
1902 #XXX only svc_dsl for now
1903 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
1904 or return { 'error' => "Service not found" };
1906 my $html = $svc_x->getstatus_html;
1908 return { 'html' => $html };
1912 sub svc_status_hash {
1915 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1916 return { 'error' => $session } if $context eq 'error';
1918 #XXX only svc_acct for now
1919 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1920 or return { 'error' => "Service not found" };
1922 my ( $html, $hashref ) = $svc_x->export_getstatus;
1927 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
1928 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
1929 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
1930 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
1931 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
1934 my( $p, $method ) = @_;
1936 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1937 return { 'error' => $session } if $context eq 'error';
1939 #XXX only svc_acct for now
1940 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1941 or return { 'error' => "Service not found" };
1943 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
1945 my $error = $svc_x->$method($p); #$p? returns error?
1946 return { 'error' => $error } if $error;
1948 return {}; #? { 'error' => '' }
1952 sub acct_forward_info {
1955 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1956 return { 'error' => $session } if $context eq 'error';
1958 my $svc_forward = _customer_svc_x( $custnum,
1959 { 'srcsvc' => $p->{'svcnum'} },
1962 or return { 'error' => '',
1966 return { 'error' => '',
1967 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
1972 sub process_acct_forward {
1974 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1975 return { 'error' => $session } if $context eq 'error';
1977 my $old = _customer_svc_x( $custnum,
1978 { 'srcsvc' => $p->{'svcnum'} },
1982 if ( $p->{'dst'} eq '' ) {
1984 my $error = $old->delete;
1985 return { 'error' => $error };
1987 return { 'error' => '' };
1990 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
1991 'dst' => $p->{'dst'},
1996 $new->svcnum($old->svcnum);
1997 my $cust_svc = $old->cust_svc;
1998 $new->svcpart($old->svcpart);
1999 $new->pkgnuym($old->pkgnum);
2000 $error = $new->replace($old);
2002 my $conf = new FS::Conf;
2003 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
2005 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
2006 or return { 'error' => 'No service' }; #how would we even get here?
2008 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
2010 $error = $new->insert;
2013 return { 'error' => $error };
2017 sub list_dsl_devices {
2020 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2021 return { 'error' => $session } if $context eq 'error';
2023 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2024 or return { 'error' => "Service not found" };
2027 'devices' => [ map {
2028 +{ 'mac_addr' => $_->mac_addr };
2029 } $svc_dsl->dsl_device
2035 sub add_dsl_device {
2038 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2039 return { 'error' => $session } if $context eq 'error';
2041 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2042 or return { 'error' => "Service not found" };
2044 return { 'error' => 'No MAC address supplied' }
2045 unless length($p->{'mac_addr'});
2047 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
2048 'mac_addr' => scalar($p->{'mac_addr'}),
2050 my $error = $dsl_device->insert;
2051 return { 'error' => $error };
2055 sub delete_dsl_device {
2058 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2059 return { 'error' => $session } if $context eq 'error';
2061 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2062 or return { 'error' => "Service not found" };
2064 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
2065 'mac_addr' => scalar($p->{'mac_addr'}),
2068 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
2070 my $error = $dsl_device->delete;
2071 return { 'error' => $error };
2077 _usage_details( \&_port_graph, $p,
2078 'svcdb' => 'svc_port',
2083 my($svc_port, $begin, $end) = @_;
2085 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
2086 push @usage, { 'png' => $pngOrError };
2090 sub _list_svc_usage {
2091 my($svc_acct, $begin, $end) = @_;
2093 foreach my $part_export (
2094 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
2095 qw( sqlradius sqlradius_withdomain )
2097 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
2102 sub list_svc_usage {
2103 _usage_details(\&_list_svc_usage, @_);
2106 sub _list_support_usage {
2107 my($svc_acct, $begin, $end) = @_;
2109 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
2110 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
2112 push @usage, { 'seconds' => $_->seconds,
2113 'support' => $_->support,
2114 '_date' => $_->_date,
2115 'id' => $_->transaction_id,
2116 'creator' => $_->creator,
2117 'subject' => $_->subject,
2118 'status' => $_->status,
2119 'ticketid' => $_->ticketid,
2125 sub list_support_usage {
2126 _usage_details(\&_list_support_usage, @_);
2129 sub _list_cdr_usage {
2130 # XXX CDR type support...
2131 # XXX any way to do a paged search on this?
2132 # we have to return the results all at once...
2133 my($svc_x, $begin, $end, %opt) = @_;
2134 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
2138 'disable_charged_party' => 1,
2143 sub list_cdr_usage {
2145 _usage_details( \&_list_cdr_usage, $p );
2148 sub _usage_details {
2149 my($callback, $p, %opt) = @_;
2150 my $conf = FS::Conf->new;
2152 if ( $conf->exists('selfservice_hide-usage') ) {
2153 return { 'error' => 'Viewing usage is not allowed.' };
2156 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2157 return { 'error' => $session } if $context eq 'error';
2159 my $search = { 'svcnum' => $p->{'svcnum'} };
2160 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2162 my $cust_svc = qsearchs( 'cust_svc', $search );
2163 return { 'error' => 'No service selected in list_svc_usage' }
2166 my $svc_x = $cust_svc->svc_x;
2167 my $svcdb = $svc_x->table;
2168 my $cust_pkg = $cust_svc->cust_pkg;
2169 my $freq = $cust_pkg->part_pkg->freq;
2172 if ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
2174 if ( $p->{inbound} ) {
2175 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2176 || $conf->config('selfservice-default_inbound_cdr_format')
2177 || 'source_default';
2178 $callback_opt{inbound} = 1;
2180 $format = $cust_pkg->part_pkg->option('selfservice_format')
2181 || $conf->config('selfservice-default_cdr_format')
2185 $callback_opt{format} = $format;
2186 $callback_opt{use_clid} = 1;
2187 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2190 my $start = $cust_pkg->setup;
2191 #my $end = $cust_pkg->bill; # or time?
2194 unless ( $p->{beginning} ) {
2195 $p->{beginning} = $cust_pkg->last_bill;
2196 $p->{ending} = $end;
2199 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2200 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2202 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2206 if ( $conf->exists('selfservice-hide_cdr_price') ) {
2207 # ugly kludge, I know
2208 my ($delete_col) = grep { $header->[$_] eq 'Price' } (0..scalar(@$header));
2209 if (defined $delete_col) {
2210 delete($_->[$delete_col]) foreach ($header, @usage);
2214 #kinda false laziness with FS::cust_main::bill, but perhaps
2215 #we should really change this bit to DateTime and DateTime::Duration
2217 #change this bit to use Date::Manip? CAREFUL with timezones (see
2218 # mailing list archive)
2219 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2220 (localtime($p->{ending}) )[0,1,2,3,4,5];
2221 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2222 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2224 if ( $freq =~ /^\d+$/ ) {
2226 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2228 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2229 } elsif ( $freq =~ /^(\d+)w$/ ) {
2231 $nmday += $weeks * 7;
2232 $pmday -= $weeks * 7;
2233 } elsif ( $freq =~ /^(\d+)d$/ ) {
2237 } elsif ( $freq =~ /^(\d+)h$/ ) {
2242 return { 'error' => "unparsable frequency: ". $freq };
2245 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2246 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2250 'svcnum' => $p->{svcnum},
2251 'beginning' => $p->{beginning},
2252 'ending' => $p->{ending},
2253 'inbound' => $p->{inbound},
2254 'previous' => ($previous > $start) ? $previous : $start,
2255 'next' => ($next < $end) ? $next : $end,
2256 'header' => $header,
2264 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2265 return { 'error' => $session } if $context eq 'error';
2267 my $search = { 'custnum' => $custnum };
2268 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2269 my $cust_main = qsearchs('cust_main', $search )
2270 or return { 'error' => "unknown custnum $custnum" };
2272 my $status = $cust_main->status;
2274 my %order_pkg_options = ();
2275 if ( $p->{locationnum} > 0 ) {
2276 $order_pkg_options{locationnum} = delete($p->{locationnum});
2277 } elsif ( $p->{address1} ) {
2278 $order_pkg_options{'cust_location'} = new FS::cust_location {
2279 map { $_ => $p->{$_} }
2280 qw( address1 address2 city county state zip country )
2284 #false laziness w/ClientAPI/Signup.pm
2286 my $cust_pkg = new FS::cust_pkg ( {
2287 'custnum' => $custnum,
2288 'pkgpart' => $p->{'pkgpart'},
2289 'quantity' => $p->{'quantity'} || 1,
2291 my $error = $cust_pkg->check;
2292 return { 'error' => $error } if $error;
2295 unless ( $p->{'svcpart'} eq 'none' ) {
2299 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2301 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2302 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2303 $svcdb = $part_svc->svcdb;
2305 $svcdb = 'svc_acct';
2307 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2310 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2311 'svc_domain' => [ qw( domain ) ],
2312 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2313 'svc_external' => [ qw( id title ) ],
2314 'svc_pbx' => [ qw( id title ) ],
2317 my $svc_x = "FS::$svcdb"->new( {
2318 'svcpart' => $svcpart,
2319 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2322 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2325 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2326 my $acct_snarf = new FS::acct_snarf ( {
2327 'machine' => $p->{"snarf_machine$snarfnum"},
2328 'protocol' => $p->{"snarf_protocol$snarfnum"},
2329 'username' => $p->{"snarf_username$snarfnum"},
2330 '_password' => $p->{"snarf_password$snarfnum"},
2333 push @acct_snarf, $acct_snarf;
2335 $svc_x->child_objects( \@acct_snarf );
2338 my $y = $svc_x->setdefault; # arguably should be in new method
2339 return { 'error' => $y } if $y && !ref($y);
2341 $error = $svc_x->check;
2342 return { 'error' => $error } if $error;
2348 $error = $cust_main->order_pkg(
2349 'cust_pkg' => $cust_pkg,
2354 return { 'error' => $error } if $error;
2356 my $conf = new FS::Conf;
2357 if ( $conf->exists('signup_server-realtime') ) {
2359 my $bill_error = _do_bop_realtime( $cust_main, $status, 'collect'=>$p->{run_bill_events} );
2362 $cust_pkg->cancel('quiet'=>1);
2365 $cust_pkg->reexport;
2369 $cust_pkg->reexport;
2372 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2374 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2381 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2382 return { 'error' => $session } if $context eq 'error';
2384 my $conf = new FS::Conf;
2385 my $immutable = $conf->exists('selfservice_immutable-package');
2386 return { 'error' => "Package modification disabled" } if $immutable;
2388 my $search = { 'custnum' => $custnum };
2389 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2390 my $cust_main = qsearchs('cust_main', $search )
2391 or return { 'error' => "unknown custnum $custnum" };
2393 my $status = $cust_main->status;
2394 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2395 or return { 'error' => "unknown package $p->{pkgnum}" };
2397 #if someone does need self-service package change of suspended packages,
2398 # figure out how to be more discriminating
2399 return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
2400 if $cust_pkg->status eq 'suspended';
2402 my $err_or_cust_pkg = $cust_pkg->change( 'pkgpart' => $p->{'pkgpart'},
2403 'quantity' => $p->{'quantity'} || 1,
2406 return { error=>$err_or_cust_pkg, pkgnum=>$cust_pkg->pkgnum }
2407 unless ref($err_or_cust_pkg);
2409 if ( $conf->exists('signup_server-realtime') ) {
2411 my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_invoice_void'=>1 );
2414 $err_or_cust_pkg->suspend;
2417 $err_or_cust_pkg->reexport;
2421 $err_or_cust_pkg->reexport;
2424 return { error => '', pkgnum => $cust_pkg->pkgnum };
2428 sub order_recharge {
2431 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2432 return { 'error' => $session } if $context eq 'error';
2434 my $search = { 'custnum' => $custnum };
2435 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2436 my $cust_main = qsearchs('cust_main', $search )
2437 or return { 'error' => "unknown custnum $custnum" };
2439 my $status = $cust_main->status;
2440 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2441 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2443 my $svc_x = $cust_svc->svc_x;
2444 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2447 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2448 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2449 recharge_totalbytes );
2450 my $amount = $part_pkg->option('recharge_amount', 1);
2452 my ($l, $v, $d) = $cust_svc->label; # blah
2453 my $pkg = "Recharge $v";
2455 my $bill_error = $cust_main->charge($amount, $pkg,
2456 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2457 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2458 $part_pkg->taxclass); #meh
2460 my $conf = new FS::Conf;
2461 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2463 $bill_error = _do_bop_realtime( $cust_main, $status );
2468 my $error = $svc_x->recharge (\%vhash);
2469 return { 'error' => $error } if $error;
2473 my $error = $bill_error;
2474 $error ||= $svc_x->recharge (\%vhash);
2475 return { 'error' => $error } if $error;
2478 return { error => '', svc => $cust_svc->part_svc->svc };
2482 sub _do_bop_realtime {
2483 my ($cust_main, $status, %opt) = @_;
2485 my $old_balance = $cust_main->balance;
2488 my $bill_error = $cust_main->bill(
2489 'return_bill' => \@cust_bill,
2492 $bill_error ||= $cust_main->apply_payments_and_credits;
2494 $bill_error ||= $cust_main->realtime_collect('selfservice' => 1)
2495 if $cust_main->payby =~ /^(CARD|CHEK)$/;
2497 if ( $cust_main->balance > $old_balance
2498 && $cust_main->balance > 0
2499 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/
2500 || $status eq 'suspended'
2504 unless ( $opt{'no_invoice_void'} ) {
2506 #this used to apply a credit, but now we can void invoices...
2507 foreach my $cust_bill (@cust_bill) {
2508 my $voiderror = $cust_bill->void('automatic payment failed');
2509 warn "Error voiding cust bill after decline: $voiderror" if $voiderror;
2514 return { 'error' => '_decline', 'bill_error' => $bill_error };
2517 if ( $opt{'collect'} ) {
2518 my $collect_error = $cust_main->collect();
2519 return { 'error' => '_decline', 'bill_error' => $collect_error }
2520 if $collect_error; #?
2529 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2530 return { 'error' => $session } if $context eq 'error';
2532 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2533 or return { 'error' => "unknown custnum $custnum" };
2535 my @cust_pkg = sort { $a->bill <=> $b->bill }
2536 grep { $_->part_pkg->freq ne '0' }
2537 $cust_main->ncancelled_pkgs;
2539 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2541 my $total = $cust_main->balance;
2544 my $bill = $_->bill;
2545 $total += $_->part_pkg->base_recur($_, \$bill);
2546 my $renew_date = $_->part_pkg->add_freq($_->bill);
2548 'pkgnum' => $_->pkgnum,
2549 'amount' => sprintf('%.2f', $total),
2550 'bill_date' => $_->bill,
2551 'bill_date_pretty' => time2str('%x', $_->bill),
2552 'renew_date' => $renew_date,
2553 'renew_date_pretty' => time2str('%x', $renew_date),
2554 'expire_date' => $_->expire,
2555 'expire_date_pretty' => time2str('%x', $_->expire),
2560 return { 'dates' => \@array };
2564 sub payment_info_renew_info {
2566 my $renew_info = renew_info($p);
2567 my $payment_info = payment_info($p);
2568 return { %$renew_info,
2576 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2577 return { 'error' => $session } if $context eq 'error';
2579 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2580 or return { 'error' => "unknown custnum $custnum" };
2582 my $date = $p->{'date'};
2586 #freeside-daily -n -d $date fs_daily $custnum
2587 $cust_main->bill_and_collect( 'time' => $date,
2588 'invoice_time' => $now,
2589 'actual_time' => $now,
2590 'check_freq' => '1d',
2593 return { 'error' => '' };
2599 my $session = _cache->get($p->{'session_id'})
2600 or return { 'error' => "Can't resume session" }; #better error message
2602 my $custnum = $session->{'custnum'};
2604 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2605 or return { 'error' => "unknown custnum $custnum" };
2607 my $conf = new FS::Conf;
2609 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2610 or return { 'error' => 'Permission denied' };
2612 my $pkgnum = $p->{'pkgnum'};
2614 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2615 'pkgnum' => $pkgnum, } )
2616 or return { 'error' => "unknown pkgnum $pkgnum" };
2618 my $error = $cust_pkg->suspend(reason => $reasonnum);
2619 return { 'error' => $error };
2625 my $session = _cache->get($p->{'session_id'})
2626 or return { 'error' => "Can't resume session" }; #better error message
2628 my $custnum = $session->{'custnum'};
2629 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2630 or return { 'error' => "unknown custnum $custnum" };
2632 my $pkgnum = $p->{'pkgnum'};
2633 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2634 'pkgnum' => $pkgnum, } )
2635 or return { 'error' => "unknown pkgnum $pkgnum" };
2637 my $error = $cust_pkg->cancel( 'quiet' => 1,
2638 'date' => $p->{'date'},
2640 return { 'error' => $error };
2643 sub provision_phone {
2646 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2648 #editing an existing phone number
2649 if ( $p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/ ) {
2650 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2651 return { 'error' => $session } if $context eq 'error';
2653 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2654 return { 'error' => 'service not found' } unless $svc_phone;
2655 return { 'error' => 'invalid svcnum' }
2656 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2658 $svc_phone->email($p->{'email'})
2659 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2660 $svc_phone->forwarddst($p->{'forwarddst'})
2661 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2662 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2663 return { 'error' => $svc_phone->replace };
2667 unless ( $p->{'lnp'} ) {
2668 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2669 $p->{'lnp_status'} = "portingin";
2670 return _provision( 'FS::svc_phone',
2671 [qw(lnp_desired_due_date lnp_other_provider
2672 lnp_other_provider_account phonenum countrycode lnp_status)],
2673 [qw(phonenum countrycode)],
2679 # single DID order (the usual case)
2680 unless (scalar(@bulkdid)) {
2681 return _provision( 'FS::svc_phone',
2682 [qw(phonenum countrycode)],
2683 [qw(phonenum countrycode)],
2689 # bulk DID order case
2691 foreach my $did ( @bulkdid ) {
2692 $did =~ s/[^0-9]//g;
2693 $error = _provision( 'FS::svc_phone',
2694 [qw(phonenum countrycode)],
2695 [qw(phonenum countrycode)],
2697 'pkgnum' => $p->{'pkgnum'},
2698 'svcpart' => $p->{'svcpart'},
2700 'countrycode' => $p->{'countrycode'},
2701 'session_id' => $p->{'session_id'},
2704 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2706 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2711 warn "provision_pbx called\n"
2714 warn "provision_pbx calling _provision\n"
2716 _provision( 'FS::svc_pbx',
2717 [qw(id title max_extensions max_simultaneous ip_addr)],
2718 [qw(id title max_extensions max_simultaneous ip_addr)],
2724 sub provision_acct {
2726 warn "provision_acct called\n"
2729 return { 'error' => gettext('passwords_dont_match') }
2730 if $p->{'_password'} ne $p->{'_password2'};
2731 return { 'error' => gettext('empty_password') }
2732 unless length($p->{'_password'});
2734 if ($p->{'domsvc'}) {
2735 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2736 qw ( svcpart pkgnum ) );
2737 return { 'error' => gettext('invalid_domain') }
2738 unless ($domains{$p->{'domsvc'}});
2741 warn "provision_acct calling _provision\n"
2743 _provision( 'FS::svc_acct',
2744 [qw(username _password domsvc)],
2745 [qw(username _password domsvc)],
2751 sub provision_external {
2753 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2754 _provision( 'FS::svc_external',
2762 sub provision_forward {
2764 _provision( 'FS::svc_forward',
2765 ['srcsvc','src','dstsvc','dst'],
2772 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2773 warn "_provision called for $class\n"
2776 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2777 return { 'error' => $session } if $context eq 'error';
2779 my $search = { 'custnum' => $custnum };
2780 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2781 my $cust_main = qsearchs('cust_main', $search )
2782 or return { 'error' => "unknown custnum $custnum" };
2784 my $pkgnum = $p->{'pkgnum'};
2786 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2788 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2789 'pkgnum' => $pkgnum,
2791 or return { 'error' => "unknown pkgnum $pkgnum" };
2793 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2795 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2796 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2798 return { error=> 'svcpart '. $p->{'svcpart'}. " is not a $class definition" }
2799 if $class ne 'FS::'. $part_svc->svcdb;
2801 warn "creating $class record\n"
2803 my $svc_x = $class->new( {
2804 'pkgnum' => $p->{'pkgnum'},
2805 'svcpart' => $p->{'svcpart'},
2806 map { $_ => $p->{$_} } @$fields
2809 my %insert_args = ();
2810 #i shouldn't be a special case here (pass an option or something)
2811 if ( $class eq 'FS::svc_phone'
2812 && grep length($p->{$_}), @location_editable_fields
2815 $insert_args{'cust_location'} = new FS::cust_location {
2816 map { $_ => $p->{$_} } @location_editable_fields
2820 warn "inserting $class record\n"
2822 my $error = $svc_x->insert(%insert_args);
2825 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2827 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2830 my $return = { 'svc' => $part_svc->svc,
2832 map { $_ => $svc_x->get($_) } @$return_fields
2834 warn "_provision returning ". Dumper($return). "\n"
2843 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2844 return { 'error' => $session } if $context eq 'error';
2846 my $search = { 'custnum' => $custnum };
2847 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2848 my $cust_main = qsearchs('cust_main', $search )
2849 or return { 'error' => "unknown custnum $custnum" };
2851 my $pkgnum = $p->{'pkgnum'};
2853 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2854 'pkgnum' => $pkgnum,
2856 or return { 'error' => "unknown pkgnum $pkgnum" };
2858 my $svcpart = $p->{'svcpart'};
2860 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
2861 'svcpart' => $svcpart, } )
2862 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
2863 my $part_svc = $pkg_svc->part_svc;
2865 my $conf = new FS::Conf;
2868 'svc' => $part_svc->svc,
2869 'svcdb' => $part_svc->svcdb,
2870 'pkgnum' => $pkgnum,
2871 'svcpart' => $svcpart,
2872 'custnum' => $custnum,
2874 'security_phrase' => 0, #XXX !
2875 'svc_acct_pop' => [], #XXX !
2877 'init_popstate' => '',
2882 small_custview( $cust_main, $conf->config('countrydefault') ),
2886 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
2887 && $ret->{'svcdb'} eq 'svc_phone') {
2888 $ret->{'svcnum'} = $p->{'svcnum'};
2889 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2890 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
2891 $ret->{'email'} = $svc_phone->email;
2892 $ret->{'forwarddst'} = $svc_phone->forwarddst;
2896 if ($ret->{'svcdb'} eq 'svc_forward') {
2897 $ret->{'forward_emails'} = {$cust_pkg->forward_emails()};
2903 sub unprovision_svc {
2906 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2907 return { 'error' => $session } if $context eq 'error';
2909 my $search = { 'custnum' => $custnum };
2910 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2911 my $cust_main = qsearchs('cust_main', $search )
2912 or return { 'error' => "unknown custnum $custnum" };
2914 my $svcnum = $p->{'svcnum'};
2916 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
2917 or return { 'error' => "unknown svcnum $svcnum" };
2919 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
2920 unless $cust_svc->cust_pkg->custnum == $custnum;
2922 my $conf = new FS::Conf;
2924 return { 'svc' => $cust_svc->part_svc->svc,
2925 'error' => $cust_svc->cancel,
2927 small_custview( $cust_main, $conf->config('countrydefault') ),
2932 sub myaccount_passwd {
2934 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2935 return { 'error' => $session } if $context eq 'error';
2937 return { 'error' => "New passwords don't match." }
2938 if $p->{'new_password'} ne $p->{'new_password2'};
2940 return { 'error' => 'Enter new password' }
2941 unless length($p->{'new_password'});
2943 #my $search = { 'custnum' => $custnum };
2944 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2945 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2946 my $search = " AND custnum = $1";
2947 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2949 my $svc_acct = qsearchs( {
2950 'table' => 'svc_acct',
2951 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2952 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
2953 'LEFT JOIN cust_main USING ( custnum ) ',
2954 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
2955 'extra_sql' => $search, #important
2957 or return { 'error' => "Service not found" };
2961 my $conf = new FS::Conf;
2963 return { 'error' => 'Incorrect current password.' }
2964 if ( exists($p->{'old_password'})
2965 || $conf->exists('selfservice-password_change_oldpass')
2967 && ! $svc_acct->check_password($p->{'old_password'});
2969 $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
2970 || $svc_acct->set_password($p->{'new_password'})
2971 || $svc_acct->replace();
2973 #regular pw change in self-service should change contact pw too, otherwise its
2974 #way too confusing. hell its confusing they're separate at all, but alas.
2975 #need to support the "ISP provides email that's used as a contact email" case
2977 my $contact = FS::contact->by_selfservice_email($svc_acct->email);
2978 if ( $contact && $contact->custnum == $custnum ) {
2979 #svc_acct was successful but this one returns an error? "shouldn't happen"
2980 #don't recheck is_password_allowed here; if the svc_acct password was
2981 #legal, that's good enough
2982 $error ||= $contact->change_password($p->{'new_password'});
2985 my($label, $value) = $svc_acct->cust_svc->label;
2987 return { 'error' => $error,
2997 my $info = skin_info($p);
2999 my $conf = new FS::Conf;
3000 my $verification = $conf->config('selfservice-password_reset_verification')
3001 or return { %$info, 'error' => 'Password resets disabled' };
3006 if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
3008 $contact = FS::contact->by_selfservice_email($p->{'email'});
3010 $cust_main = $contact->cust_main if $contact;
3012 #also look for an svc_acct, otherwise it would be super confusing
3014 my($username, $domain) = split('@', $p->{'email'});
3015 my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
3016 if ( $svc_domain ) {
3017 $svc_acct = qsearchs('svc_acct', { 'username' => $username,
3018 'domsvc' => $svc_domain->svcnum }
3021 my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
3022 $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
3024 #precaution: don't change svc_acct password not part of the same
3025 # customer as contact
3026 $svc_acct = '' if ! $cust_pkg
3027 || $cust_pkg->custnum != $cust_main->custnum;
3032 return { %$info, 'error' => 'Email address not found' }
3033 unless $contact || $svc_acct;
3035 } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
3037 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
3038 or return { %$info, 'error' => 'Account not found' };
3040 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3041 'domsvc' => $svc_domain->svcnum }
3043 or return { %$info, 'error' => 'Account not found' };
3045 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
3046 or return { %$info, 'error' => 'Account not found' };
3048 $cust_main = $cust_pkg->cust_main;
3053 'email' => sub { 1; },
3055 my( $p, $cust_main ) = @_;
3056 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
3057 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
3060 my( $p, $cust_main ) = @_;
3061 my $cust_pay = qsearchs({
3062 'table' => 'cust_pay',
3063 'hashref' => { 'custnum' => $cust_main->custnum },
3064 'order_by' => 'ORDER BY _date DESC LIMIT 1',
3068 $p->{'amount'} == $cust_pay->paid;
3071 my( $p, $cust_main ) = @_;
3072 $p->{'zip'} eq $cust_main->zip
3073 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
3077 foreach my $verify ( split(',', $verification) ) {
3079 &{ $verify{$verify} }( $p, $cust_main )
3080 or return { %$info, 'error' => 'Account not found' };
3084 #okay, we're verified
3088 my $error = $contact->send_reset_email(
3089 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
3093 return { %$info, 'error' => $error }; #????
3096 } elsif ( $svc_acct ) {
3098 #create a unique session
3100 my $reset_session = {
3101 'svcnum' => $svc_acct->svcnum,
3102 'agentnum' => $svc_acct->cust_main->agentnum,
3105 my $timeout = '1 hour'; #?
3107 my $reset_session_id;
3109 $reset_session_id = sha512_hex(time(). {}. rand(). $$)
3110 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
3113 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
3117 my $msgnum = $conf->config('selfservice-password_reset_msgnum',
3118 $cust_main->agentnum);
3119 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
3120 return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
3122 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
3123 my $error = $msg_template->send( 'cust_main' => $cust_main,
3124 'object' => $svc_acct,
3125 'substitutions' => {
3126 'session_id' => $reset_session_id,
3130 return { %$info, 'error' => $error }; #????
3135 return { %$info, 'error' => '' };
3138 sub check_reset_passwd {
3141 my $conf = new FS::Conf;
3142 my $verification = $conf->config('selfservice-password_reset_verification')
3143 or return { 'error' => 'Password resets disabled' };
3145 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3146 or return { 'error' => "Can't resume session" }; #better error message
3148 if ( $reset_session->{'svcnum'} ) {
3150 my $svcnum = $reset_session->{'svcnum'};
3152 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3153 or return { 'error' => "Service not found" };
3155 $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3156 my $info = skin_info($p);
3160 'session_id' => $p->{'session_id'},
3161 'username' => $svc_acct->username,
3164 } elsif ( $reset_session->{'contactnum'} ) {
3166 my $contactnum = $reset_session->{'contactnum'};
3168 my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3169 or return { 'error' => "Contact not found" };
3171 my @contact_email = $contact->contact_email;
3172 return { 'error' => 'No contact email' } unless @contact_email;
3174 $p->{'agentnum'} = $contact->cust_main->agentnum;
3175 my $info = skin_info($p);
3179 'session_id' => $p->{'session_id'},
3180 'email' => $contact_email[0]->email, #the first?
3185 return { 'error' => 'No svcnum or contactnum in session' }; #??
3191 sub process_reset_passwd {
3194 my $conf = new FS::Conf;
3195 my $verification = $conf->config('selfservice-password_reset_verification')
3196 or return { 'error' => 'Password resets disabled' };
3198 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3199 or return { 'error' => "Can't resume session" }; #better error message
3204 if ( $reset_session->{'svcnum'} ) {
3206 my $svcnum = $reset_session->{'svcnum'};
3208 $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3209 or return { 'error' => "Service not found" };
3211 $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3212 $info ||= skin_info($p);
3217 if ( $reset_session->{'contactnum'} ) {
3219 my $contactnum = $reset_session->{'contactnum'};
3221 $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3222 or return { 'error' => "Contact not found" };
3224 $p->{'agentnum'} ||= $contact->cust_main->agentnum;
3225 $info ||= skin_info($p);
3229 return { %$info, 'error' => "New passwords don't match." }
3230 if $p->{'new_password'} ne $p->{'new_password2'};
3232 return { %$info, 'error' => 'Enter new password' }
3233 unless length($p->{'new_password'});
3237 my $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
3238 || $svc_acct->set_password($p->{'new_password'})
3239 || $svc_acct->replace();
3241 return { %$info, 'error' => $error } if $error;
3243 #my($label, $value) = $svc_acct->cust_svc->label;
3244 #return { 'error' => $error,
3245 # #'label' => $label,
3246 # #'value' => $value,
3253 my $error = $contact->is_password_allowed($p->{'new_password'})
3254 || $contact->change_password($p->{'new_password'});
3256 return { %$info, 'error' => $error }; # if $error;
3260 #password changed ,so remove session, don't want it reused
3261 _cache->remove($p->{'session_id'});
3263 return { %$info, 'error' => '' };
3267 sub validate_passwd {
3271 %result = ( 'fieldid' => $p->{'fieldid'} )
3272 if $p->{'fieldid'} =~ /^\w+$/;
3274 return { %result, 'password_invalid' => 'Enter new password' }
3275 unless length($p->{'check_password'});
3278 if ($p->{'svcnum'}) {
3279 # false laziness with myaccount_passwd
3280 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3281 return { %result, 'error' => $session } if $context eq 'error';
3283 $custnum =~ /^(\d+)$/ or die "illegal custnum";
3284 my $search = " AND custnum = $1";
3285 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3287 $svc_acct = qsearchs( {
3288 'table' => 'svc_acct',
3289 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
3290 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
3291 'LEFT JOIN cust_main USING ( custnum ) ',
3292 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
3293 'extra_sql' => $search, #important
3295 or return { %result, 'error' => "Service not found" };
3296 # end false laziness
3299 unless ($svc_acct) {
3300 my $conf = new FS::Conf;
3301 my $agentnum = $p->{'agentnum'};
3302 return { %result, 'password_valid' => 1 }
3303 if $conf->config_bool('password-insecure', $p->{'agentnum'});
3306 $svc_acct ||= new FS::svc_acct {};
3308 my $error = $svc_acct->is_password_allowed($p->{'check_password'});
3309 return { %result, 'password_invalid' => $error } if $error;
3310 return { %result, 'password_valid' => 1 };
3315 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3316 return { 'error' => $session } if $context eq 'error';
3319 if ( $session->{'pkgnum'} ) {
3321 #tickets for specific service with pkg-balances on
3322 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3323 'pkgnum' => $session->{'pkgnum'} })
3324 or return { 'error' => 'unknown package' };
3325 foreach my $cust_svc ( $cust_pkg->cust_svc ) {
3326 push @tickets, $cust_svc->tickets( $p->{status} );
3331 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
3332 or return { 'error' => "unknown custnum $custnum" };
3334 @tickets = $cust_main->tickets( $p->{status} );
3337 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
3338 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
3339 my $conf = new FS::Conf;
3340 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
3344 ($a->{'_selfservice_priority'} eq '') <=>
3345 ($b->{'_selfservice_priority'} eq '')
3348 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
3354 +{ tickets => \@tickets };
3361 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3362 return { 'error' => $session } if $context eq 'error';
3364 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
3365 FS::TicketSystem->init();
3367 my $conf = new FS::Conf;
3368 my $queue = $p->{'queue'}
3369 || $conf->config('ticket_system-selfservice_queueid')
3370 || $conf->config('ticket_system-default_queueid');
3372 warn "$me create_ticket: creating ticket\n" if $DEBUG;
3373 my $err_or_ticket = FS::TicketSystem->create_ticket(
3374 '', #create RT session based on FS CurrentUser (fs_selfservice)
3376 'custnum' => $custnum,
3377 'svcnum' => $session->{'svcnum'},
3378 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
3381 if ( ref($err_or_ticket) ) {
3382 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
3384 return { 'error' => '',
3385 'ticket_id' => $err_or_ticket->id,
3388 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
3390 return { 'error' => $err_or_ticket };
3398 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3399 return { 'error' => $session } if $context eq 'error';
3401 return { error => 'requested format not implemented' }
3402 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
3404 my $conf = new FS::Conf;
3405 my $age_threshold = 0;
3406 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
3407 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
3409 my $search = { 'custnum' => $custnum };
3410 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3411 my $cust_main = qsearchs('cust_main', $search )
3412 or return { 'error' => "unknown custnum $custnum" };
3414 # does it make more sense to just run one sql query for this instead of all the
3415 # insanity below? would increase performance greately for large data sets?
3417 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
3418 my @part_svc = $cust_pkg->part_svc;
3419 foreach my $part_svc ( @part_svc ) {
3420 if($part_svc->svcdb eq 'svc_phone'){
3421 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
3422 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
3423 push @svc_phone, $cust_pkg_svc->svc_x
3424 if $cust_pkg_svc->date_inserted >= $age_threshold;
3432 my($xls_r,$xls_c) = (0,0);
3435 my @fields = qw( countrycode phonenum pin sip_password phone_name );
3436 if($p->{'format'} eq 'csv') {
3437 $csv = new Text::CSV_XS { 'always_quote' => 1,
3440 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
3441 $content .= $csv->string;
3443 elsif($p->{'format'} eq 'xls') {
3444 my $XLS1 = new IO::Scalar \$content;
3445 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
3446 or return { 'error' => "Error opening .xls file: $!" };
3447 $xls = $xls_workbook->add_worksheet('DIDs');
3448 foreach ( @fields ) {
3449 $xls->write(0,$xls_c++,$_);
3454 foreach my $svc_phone ( @svc_phone ) {
3455 my @cols = map { $svc_phone->$_ } @fields;
3456 if($p->{'format'} eq 'csv') {
3457 return { 'error' => 'Unable to create CSV' }
3458 unless $csv->combine(@cols);
3459 $content .= $csv->string;
3461 elsif($p->{'format'} eq 'xls') {
3464 $xls->write($xls_r,$xls_c++,$_);
3470 $xls_workbook->close() if $p->{'format'} eq 'xls';
3472 { content => $content, format => $p->{'format'}, };
3477 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3478 return { 'error' => $session } if $context eq 'error';
3480 # warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3481 # FS::TicketSystem->init();
3482 # return { 'error' => 'get_ticket configuration error' }
3483 # if $FS::TicketSystem::system ne 'RT_Internal';
3485 # check existence and ownership as part of this
3486 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3487 my $rt_session = FS::TicketSystem->session('');
3488 my $Ticket = FS::TicketSystem->get_ticket_object(
3490 ticket_id => $p->{'ticket_id'},
3493 return { 'error' => 'ticket not found' } if !$Ticket;
3495 if ( length( $p->{'subject'} || '' ) ) {
3497 if ( $p->{'subject'} ne $Ticket->Subject ) {
3498 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3499 return { 'error' => "unable to set subject: $msg" } if !$val;
3503 if(length($p->{'reply'})) {
3504 my @err_or_res = FS::TicketSystem->correspond_ticket(
3506 'ticket_id' => $p->{'ticket_id'},
3507 'content' => $p->{'reply'},
3510 return { 'error' => 'unable to reply to ticket' }
3511 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3514 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3515 my $err_or_ticket = FS::TicketSystem->get_ticket(
3517 'ticket_id' => $p->{'ticket_id'},
3520 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3521 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3523 return { 'error' => $err_or_ticket };
3526 my @custs = @{$err_or_ticket->{'custs'}};
3527 my @txns = @{$err_or_ticket->{'txns'}};
3530 # superseded by check in get_ticket_object
3531 #return { 'error' => 'invalid ticket requested' }
3532 #unless grep($_ eq $custnum, @custs);
3534 foreach my $txn ( @txns ) {
3535 push @filtered_txns, $txn
3536 if ($txn->{'type'} eq 'EmailRecord'
3537 || $txn->{'type'} eq 'Correspond'
3538 || $txn->{'type'} eq 'Create');
3541 warn "$me get_ticket: successful: \n"
3543 return { 'error' => '',
3544 'transactions' => \@filtered_txns,
3545 'ticket_fields' => $err_or_ticket->{'fields'},
3546 'ticket_id' => $p->{'ticket_id'},
3550 sub adjust_ticket_priority {
3552 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3553 return { 'error' => $session } if $context eq 'error';
3555 # warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3556 # FS::TicketSystem->init;
3557 my $ss_priority = FS::TicketSystem->selfservice_priority;
3559 return { 'error' => 'adjust_ticket_priority configuration error' }
3560 if $FS::TicketSystem::system ne 'RT_Internal'
3563 my $values = $p->{'values'}; #hashref, id => priority value
3566 foreach my $id (keys %$values) {
3567 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3568 my $Ticket = FS::TicketSystem->get_ticket_object('',
3570 'custnum' => $custnum,
3573 $ticket_error{$id} = 'ticket not found';
3577 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3578 # We're not going to implement it for RT_External.
3579 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3580 my $new_value = $values->{$id};
3581 next if $old_value eq $new_value;
3583 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3585 # AddCustomFieldValue works fine (replacing any existing value) if it's
3586 # a single-valued custom field, which it should be. If it's not, you're
3587 # doing something wrong.
3589 if ( length($new_value) ) {
3590 ($val, $msg) = $Ticket->AddCustomFieldValue(
3591 Field => $ss_priority,
3592 Value => $new_value,
3596 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3597 Field => $ss_priority,
3598 Value => $old_value,
3602 $ticket_error{$id} = $msg if !$val;
3603 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3605 return { 'error' => '',
3606 'ticket_error' => \%ticket_error,
3607 %{ customer_info($p) } # send updated customer info back
3613 sub _custoragent_session_custnum {
3616 my($context, $session, $custnum);
3617 if ( $p->{'session_id'} ) {
3619 $context = 'customer';
3620 $session = _cache->get($p->{'session_id'})
3621 or return ( 'error' => "Can't resume session" ); #better error message
3622 $custnum = $session->{'custnum'};
3624 } elsif ( $p->{'agent_session_id'} ) {
3627 my $agent_cache = new FS::ClientAPI_SessionCache( {
3628 'namespace' => 'FS::ClientAPI::Agent',
3630 $session = $agent_cache->get($p->{'agent_session_id'})
3631 or return ( 'error' => "Can't resume session" ); #better error message
3632 $custnum = $p->{'custnum'};
3636 return ( 'error' => "Can't resume session" ); #better error message
3639 ($context, $session, $custnum);