1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
10 use Digest::SHA qw(sha512_hex);
13 use Time::Local qw(timelocal_nocheck);
14 use Business::CreditCard;
17 use Spreadsheet::WriteExcel;
18 use OLE::Storage_Lite;
19 use FS::UI::Web::small_custview qw(small_custview); #less doh
21 use FS::UI::bytecount qw( display_bytecount );
24 use FS::Record qw(qsearch qsearchs dbh);
25 use FS::Msgcat qw(gettext);
26 use FS::Misc qw(card_types);
27 use FS::Misc::DateTime qw(parse_datetime);
29 use FS::ClientAPI_SessionCache;
41 use FS::legacy_cust_bill;
42 use FS::cust_main_county;
46 use FS::acct_rt_transaction;
51 $me = '[FS::ClientAPI::MyAccount]';
53 use vars qw( @cust_main_editable_fields @location_editable_fields );
54 @cust_main_editable_fields = qw(
55 first last company daytime night fax mobile
57 payby payinfo payname paystart_month paystart_year payissue payip
58 ss paytype paystate stateid stateid_state
60 @location_editable_fields = qw(
61 address1 address2 city county state zip country
65 BEGIN { #preload to reduce time customer_info takes
66 if ( $FS::TicketSystem::system ) {
67 warn "$me: initializing ticket system\n" if $DEBUG;
68 FS::TicketSystem->init();
73 $cache ||= new FS::ClientAPI_SessionCache( {
74 'namespace' => 'FS::ClientAPI::MyAccount',
81 my($context, $session, $custnum) = _custoragent_session_custnum($p);
82 #return { 'error' => $session } if $context eq 'error';
85 if ( $context eq 'customer' ) {
87 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
90 $sth->execute($custnum) or die $sth->errstr;
92 $agentnum = $sth->fetchrow_arrayref->[0]
93 or die "no agentnum for custnum $custnum";
95 #} elsif ( $context eq 'agent' ) {
96 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
99 $p->{'agentnum'} = $agentnum;
101 my $conf = new FS::Conf;
103 #false laziness w/Signup.pm
105 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
107 if ( $skin_info_cache_agent ) {
109 warn "$me loading cached skin info for agentnum $agentnum\n"
114 warn "$me populating skin info cache for agentnum $agentnum\n"
117 $skin_info_cache_agent = {
118 'agentnum' => $agentnum,
119 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
120 qw( company_name date_format ) ),
121 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
122 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
123 text_color link_color vlink_color hlink_color alink_color
124 font title_color title_align title_size menu_bgcolor menu_fontsize
127 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
128 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
129 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo )
131 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
132 qw( title_left_image title_right_image
133 menu_top_image menu_body_image menu_bottom_image
136 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
137 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
138 qw( head body_header body_footer company_address ) ),
139 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
142 services.php Services
143 services.php My Services
144 services_new.php Order a new service
147 personal.php Personal Information
148 password.php Change Password
151 payment_cc.php Credit Card Payment
152 payment_ach.php Electronic Check Payment
153 payment_paypal.php PayPal Payment
154 payment_webpay.php Webpay Payments
157 usage_data.php Data usage
158 usage_cdr.php Call usage
160 tickets.php Help Desk
161 tickets.php Open Tickets
162 tickets_resolved.php Resolved Tickets
163 ticket_create.php Create a new ticket
171 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
175 #{ %$skin_info_cache_agent };
176 $skin_info_cache_agent;
183 my $conf = new FS::Conf;
187 'phone_login' => $conf->exists('selfservice_server-phone_login'),
188 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
189 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
190 'banner_image_md5' =>
191 md5_hex($conf->config_binary('selfservice-login_banner_image')),
198 sub login_banner_image {
200 my $conf = new FS::Conf;
201 my $image = $conf->config_binary('selfservice-login_banner_image');
203 'md5' => md5_hex($image),
208 #false laziness w/FS::ClientAPI::passwd::passwd
212 my $conf = new FS::Conf;
216 if ( $p->{'domain'} eq 'svc_phone'
217 && $conf->exists('selfservice_server-phone_login') ) {
219 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
220 return { error => 'Number not found.' } unless $svc_phone;
223 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
224 #return { error => 'Only primary user may log in.' }
225 # if $conf->exists('selfservice_server-primary_only')
226 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
228 return { error => 'Incorrect PIN.' }
229 unless $svc_phone->check_pin($p->{'password'});
233 } elsif ( $p->{email}
234 && (my $contact = FS::contact->by_selfservice_email($p->{email}))
237 return { error => 'Incorrect contact password.' }
238 unless $contact->authenticate_password($p->{'password'});
240 $session->{'custnum'} = $contact->custnum;
244 ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
246 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
247 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
249 my $svc_acct = qsearchs( 'svc_acct', { 'username' => $p->{'username'},
250 'domsvc' => $svc_domain->svcnum, }
252 return { error => 'User not found.' } unless $svc_acct;
254 if($conf->exists('selfservice_server-login_svcpart')) {
255 my @svcpart = $conf->config('selfservice_server-login_svcpart');
256 my $svcpart = $svc_acct->cust_svc->svcpart;
257 return { error => 'Invalid user.' }
258 unless grep($_ eq $svcpart, @svcpart);
261 return { error => 'Incorrect password.' }
262 unless $svc_acct->check_password($p->{'password'});
270 $session->{'svcnum'} = $svc_x->svcnum;
272 my $cust_svc = $svc_x->cust_svc;
273 my $cust_pkg = $cust_svc->cust_pkg;
275 my $cust_main = $cust_pkg->cust_main;
276 $session->{'custnum'} = $cust_main->custnum;
277 if ( $conf->exists('pkg-balances') ) {
278 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
279 $cust_main->ncancelled_pkgs;
280 $session->{'pkgnum'} = $cust_pkg->pkgnum
281 if scalar(@cust_pkg) > 1;
285 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
286 #return { error => 'Only primary user may log in.' }
287 # if $conf->exists('selfservice_server-primary_only')
288 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
289 my $part_pkg = $cust_pkg->part_pkg;
290 return { error => 'Only primary user may log in.' }
291 if $conf->exists('selfservice_server-primary_only')
292 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
298 $session_id = sha512_hex(time(). {}. rand(). $$)
299 } until ( ! defined _cache->get($session_id) ); #just in case
301 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
302 _cache->set( $session_id, $session, $timeout );
304 return { 'error' => '',
305 'session_id' => $session_id,
311 if ( $p->{'session_id'} ) {
312 _cache->remove($p->{'session_id'});
313 return { %{ skin_info($p) }, 'error' => '' };
315 return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message
322 my($context, $session, $custnum) = _custoragent_session_custnum($p);
323 return { 'error' => $session } if $context eq 'error';
325 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
326 or return { 'error' => "Service not found" };
328 $session->{'svcnum'} = $svc_acct->svcnum;
330 my $conf = new FS::Conf;
331 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
332 _cache->set( $p->{'session_id'}, $session, $timeout );
334 return { 'error' => '' };
338 sub payment_gateway {
340 # takes a cust_main and a cust_payby entry, returns the payment_gateway
341 my $conf = new FS::Conf;
342 my $cust_main = shift;
343 my $cust_payby = shift;
344 my $gatewaynum = $conf->config('selfservice-payment_gateway');
346 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
347 die "configured gatewaynum $gatewaynum not found!" if !$pg;
351 return '' if ! FS::payby->realtime($cust_payby);
352 my $pg = $cust_main->agent->payment_gateway(
353 'method' => FS::payby->payby2bop($cust_payby),
363 my $conf = new FS::Conf;
365 my $info = skin_info($p);
367 use vars qw( $cust_paybys ); #cache for performance
368 unless ( $cust_paybys ) {
370 my %cust_paybys = map { $_ => 1 }
371 map { FS::payby->payby2payment($_) }
372 $conf->config('signup_server-payby');
374 $cust_paybys = [ keys %cust_paybys ];
377 $info->{'cust_paybys'} = $cust_paybys;
379 my($context, $session, $custnum) = _custoragent_session_custnum($p);
380 return { 'error' => $session } if $context eq 'error';
382 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
383 or return { 'error' => "unknown custnum $custnum" };
385 $info->{'hide_payment_fields'} = [
387 my $pg = payment_gateway($cust_main, $_);
388 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
389 } @{ $info->{cust_paybys} }
392 $info->{'self_suspend_reason'} =
393 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
395 $info->{'edit_ticket_subject'} =
396 $conf->exists('ticket_system-selfservice_edit_subject') &&
397 $cust_main->edit_subject;
399 $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
401 $info->{'hide_usage'} = $conf->exists('selfservice_hide-usage');
404 'custnum' => $custnum,
405 'access_pkgnum' => $session->{'pkgnum'},
406 'access_svcnum' => $session->{'svcnum'},
413 my($context, $session, $custnum) = _custoragent_session_custnum($p);
414 return { 'error' => $session } if $context eq 'error';
418 my $conf = new FS::Conf;
419 $return{'require_address2'} = $conf->exists('cust_main-require_address2');
421 # if ( $FS::TicketSystem::system ) {
422 # warn "$me customer_info: initializing ticket system\n" if $DEBUG;
423 # FS::TicketSystem->init();
426 if ( $custnum ) { #customer record
428 %return = ( %return, %{ customer_info_short($p) } );
430 #redundant with customer_info_short, but we need it for several things below
431 my $search = { 'custnum' => $custnum };
432 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
433 my $cust_main = qsearchs('cust_main', $search )
434 or return { 'error' => "unknown custnum $custnum" };
436 my $list_tickets = list_tickets($p);
437 $return{'tickets'} = $list_tickets->{'tickets'};
439 if ( $session->{'pkgnum'} ) {
440 #XXX open invoices in the pkg-balances case
444 invnum => $_->invnum,
445 date => time2str("%b %o, %Y", $_->_date),
448 } $cust_main->open_cust_bill;
449 $return{open_invoices} = \@open;
451 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
452 my $sth = dbh->prepare($sql) or die dbh->errstr;
453 $sth->execute($custnum) or die $sth->errstr;
454 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
455 $return{'last_invoice_date_pretty'} =
456 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
459 #customer_info_short always has nobalance on..
460 $return{small_custview} =
461 small_custview( $cust_main,
462 $return{countrydefault},
463 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
466 $return{has_ship_address} = $cust_main->has_ship_address;
467 $return{status} = $cust_main->status_label; #$cust_main->status; #better to break anyone obscurely testing for strings in self-service than to have to upgrade every front-end to get the new status to display
468 $return{statuscolor} = $cust_main->statuscolor;
469 $return{status_label} = $cust_main->status_label;
471 # compatibility: some places in selfservice use this to determine
472 # if there's a ship address
473 if ( $return{has_ship_address} ) {
474 $return{ship_last} = $cust_main->last;
475 $return{ship_first} = $cust_main->first;
478 if (scalar($conf->config('support_packages'))) {
479 my @support_services = ();
480 foreach ($cust_main->support_services) {
481 my $seconds = $_->svc_x->seconds || 0;
482 my $time_remaining = (($seconds < 0) ? '-' : '' ).
483 int(abs($seconds)/3600)."h".
484 sprintf("%02d",(abs($seconds)%3600)/60)."m";
485 my $cust_pkg = $_->cust_pkg;
488 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
489 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
490 push @support_services, { svcnum => $_->svcnum,
491 time => $time_remaining,
496 $return{support_services} = \@support_services;
499 if ( $conf->config('prepayment_discounts-credit_type') ) {
501 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
504 } elsif ( $session->{'svcnum'} ) { #no customer record
506 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
507 or die "unknown svcnum";
508 $return{name} = $svc_acct->email;
512 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
516 return { 'error' => '',
517 'custnum' => $custnum,
523 sub customer_info_short {
526 my($context, $session, $custnum) = _custoragent_session_custnum($p);
527 return { 'error' => $session } if $context eq 'error';
531 my $conf = new FS::Conf;
533 if ( $custnum ) { #customer record
535 my $search = { 'custnum' => $custnum };
536 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
537 my $cust_main = qsearchs('cust_main', $search )
538 or return { 'error' => "unknown custnum $custnum" };
540 $return{display_custnum} = $cust_main->display_custnum;
542 if ( $session->{'pkgnum'} ) {
543 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
544 #next_bill_date from cust_pkg?
546 $return{balance} = $cust_main->balance;
547 $return{next_bill_date} = $cust_main->next_bill_date;
548 $return{next_bill_date_pretty} =
549 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
553 $return{countrydefault} = scalar($conf->config('countrydefault'));
555 $return{small_custview} =
556 small_custview( $cust_main,
557 $return{countrydefault},
561 $return{first} = $cust_main->first;
562 $return{'last'} = $cust_main->get('last');
563 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
565 $return{payby} = $cust_main->payby;
567 #none of these are terribly expensive if we want 'em...
568 for (@cust_main_editable_fields) {
569 $return{$_} = $cust_main->get($_);
571 #maybe a little more expensive, but it should be cached by now
572 for (@location_editable_fields) {
573 $return{$_} = $cust_main->bill_location->get($_)
574 if $cust_main->bill_locationnum;
575 $return{'ship_'.$_} = $cust_main->ship_location->get($_)
576 if $cust_main->ship_locationnum;
579 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
580 $return{payinfo} = $cust_main->paymask;
581 @return{'month', 'year'} = $cust_main->paydate_monthyear;
584 my @invoicing_list = $cust_main->invoicing_list;
585 $return{'invoicing_list'} =
586 join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
587 $return{'postal_invoicing'} =
588 0 < ( grep { $_ eq 'POST' } @invoicing_list );
590 if ( $session->{'svcnum'} ) {
591 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
592 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
593 $return{'svcnum'} = $session->{'svcnum'};
596 } elsif ( $session->{'svcnum'} ) { #no customer record
598 #uuh, not supproted yet... die?
599 return { 'error' => 'customer_info_short not yet supported as agent' };
603 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
607 return { 'error' => '',
608 'custnum' => $custnum,
613 sub billing_history {
616 my($context, $session, $custnum) = _custoragent_session_custnum($p);
617 return { 'error' => $session } if $context eq 'error';
619 return { 'error' => 'No customer' } unless $custnum;
621 my $search = { 'custnum' => $custnum };
622 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
623 my $cust_main = qsearchs('cust_main', $search )
624 or return { 'error' => "unknown custnum $custnum" };
628 if ( $session->{'pkgnum'} ) {
629 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
630 #next_bill_date from cust_pkg?
631 return { 'error' => 'No history for package' };
634 $return{balance} = $cust_main->balance;
635 $return{next_bill_date} = $cust_main->next_bill_date;
636 $return{next_bill_date_pretty} =
637 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
642 my $conf = new FS::Conf;
644 if ( $conf->exists('selfservice-billing_history-line_items') ) {
646 foreach my $cust_bill ( $cust_main->cust_bill ) {
649 'type' => 'Line item',
650 'description' => $_->desc( $cust_main->locale ).
651 ( $_->sdate && $_->edate
652 ? ' '. time2str('%d-%b-%Y', $_->sdate).
653 ' To '. time2str('%d-%b-%Y', $_->edate)
656 'amount' => sprintf('%.2f', $_->setup + $_->recur ),
657 'date' => $cust_bill->_date,
658 'date_pretty' => time2str('%m/%d/%Y', $cust_bill->_date ),
660 foreach $cust_bill->cust_bill_pkg;
668 'description' => 'Invoice #'. $_->display_invnum,
669 'amount' => sprintf('%.2f', $_->charged ),
671 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
673 foreach $cust_main->cust_bill;
679 'description' => 'Payment', #XXX type
680 'amount' => sprintf('%.2f', 0 - $_->paid ),
682 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
684 foreach $cust_main->cust_pay;
688 'description' => 'Credit', #more info?
689 'amount' => sprintf('%.2f', 0 -$_->amount ),
691 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
693 foreach $cust_main->cust_credit;
697 'description' => 'Refund', #more info? type, like payment?
698 'amount' => $_->refund,
700 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
702 foreach $cust_main->cust_refund;
704 @history = sort { $b->{'date'} <=> $a->{'date'} } @history;
706 $return{'history'} = \@history;
714 my $session = _cache->get($p->{'session_id'})
715 or return { 'error' => "Can't resume session" }; #better error message
717 my $custnum = $session->{'custnum'}
718 or return { 'error' => "no customer record" };
720 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
721 or return { 'error' => "unknown custnum $custnum" };
723 my $new = new FS::cust_main { $cust_main->hash };
725 $new->set( $_ => $p->{$_} )
726 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
728 if ( exists($p->{address1}) ) {
729 my $bill_location = FS::cust_location->new({
730 map { $_ => $p->{$_} } @location_editable_fields
732 # if this is unchanged from before, cust_main::replace will ignore it
733 $new->set('bill_location' => $bill_location);
736 if ( exists($p->{ship_address1}) ) {
737 my $ship_location = FS::cust_location->new({
738 map { $_ => $p->{"ship_$_"} } @location_editable_fields
740 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
741 # Selfservice unfortunately tries to indicate "same as billing
742 # address" by sending all fields empty. Did this ever work?
743 $ship_location = $cust_main->bill_location;
745 $new->set('ship_location' => $ship_location);
747 # but if it hasn't been passed in at all, leave ship_location alone--
748 # DON'T change it to match bill_location.
751 if (exists($p->{'payby'})) {
752 $p->{'payby'} =~ /^([A-Z]{4})$/
753 or return { 'error' => "illegal_payby " . $p->{'payby'} };
757 my $conf = new FS::Conf;
759 if ( $payby =~ /^(CARD|DCRD)$/ ) {
761 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
763 if ( $new->payinfo eq $cust_main->paymask ) {
764 $new->payinfo($cust_main->payinfo);
766 $new->payinfo($p->{'payinfo'});
769 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
771 if ( $conf->exists('selfservice-onfile_require_cvv') ){
772 return { 'error' => 'CVV2 is required' } unless $p->{'paycvv'};
775 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
778 $p->{'payinfo1'} =~ /^([\dx]+)$/
779 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
781 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
782 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
784 $payinfo = $payinfo1. '@'. $payinfo2;
786 $new->payinfo( ($payinfo eq $cust_main->paymask)
787 ? $cust_main->payinfo
791 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
793 } elsif ( $payby =~ /^(BILL)$/ ) {
795 } elsif ( $payby ) { #notyet ready
796 return { 'error' => "unknown payby $payby" };
800 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
801 #false laziness with httemplate/edit/process/cust_main.cgi
802 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
803 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
805 @invoicing_list = $cust_main->invoicing_list;
808 my $error = $new->replace($cust_main, \@invoicing_list);
809 return { 'error' => $error } if $error;
812 return { 'error' => '' };
817 my $session = _cache->get($p->{'session_id'})
818 or return { 'error' => "Can't resume session" }; #better error message
824 my $conf = new FS::Conf;
825 use vars qw($payment_info); #cache for performance
826 unless ( $payment_info ) {
828 my %states = map { $_->state => 1 }
829 qsearch('cust_main_county', {
830 'country' => $conf->config('countrydefault') || 'US'
833 my %cust_paybys = map { $_ => 1 }
834 map { FS::payby->payby2payment($_) }
835 $conf->config('signup_server-payby');
837 my @cust_paybys = keys %cust_paybys;
841 #list all counties/states/countries
842 'cust_main_county' =>
843 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
845 #shortcut for one-country folks
847 [ sort { $a cmp $b } keys %states ],
849 'card_types' => card_types(),
851 'withcvv' => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
852 'require_cvv' => $conf->exists('selfservice-require_cvv'),
853 'onfile_require_cvv' => $conf->exists('selfservice-onfile_require_cvv'),
855 'paytypes' => [ @FS::cust_main::paytypes ],
857 'paybys' => [ $conf->config('signup_server-payby') ],
858 'cust_paybys' => \@cust_paybys,
860 'stateid_label' => FS::Msgcat::_gettext('stateid'),
861 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
863 'show_ss' => $conf->exists('show_ss'),
864 'show_stateid' => $conf->exists('show_stateid'),
865 'show_paystate' => $conf->exists('show_bankstate'),
867 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
869 'credit_card_surcharge_percentage' => scalar($conf->config('credit-card-surcharge-percentage')),
878 my %return = %$payment_info;
880 my $custnum = $session->{'custnum'};
882 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
883 or return { 'error' => "unknown custnum $custnum" };
885 $return{'hide_payment_fields'} = [
887 my $pg = payment_gateway($cust_main, $_);
888 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
889 } @{ $return{cust_paybys} }
892 $return{balance} = $cust_main->balance; #XXX pkg-balances?
894 $return{payname} = $cust_main->payname
895 || ( $cust_main->first. ' '. $cust_main->get('last') );
897 $return{$_} = $cust_main->bill_location->get($_)
898 for qw(address1 address2 city state zip);
900 $return{payby} = $cust_main->payby;
901 $return{stateid_state} = $cust_main->stateid_state;
903 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
904 $return{card_type} = cardtype($cust_main->payinfo);
905 $return{payinfo} = $cust_main->paymask;
907 @return{'month', 'year'} = $cust_main->paydate_monthyear;
911 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
912 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
913 $return{payinfo1} = $payinfo1;
914 $return{payinfo2} = $payinfo2;
915 $return{paytype} = $cust_main->paytype;
916 $return{paystate} = $cust_main->paystate;
917 $return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
920 if ( $conf->config('prepayment_discounts-credit_type') ) {
922 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
925 #doubleclick protection
927 $return{payunique} = "webui-MyAccount-$_date-$$-". rand() * 2**32; #new
928 $return{paybatch} = $return{payunique}; #back compat
930 return { 'error' => '',
936 #some false laziness with httemplate/process/payment.cgi - look there for
937 #ACH and CVV support stuff
939 sub validate_payment {
942 my $session = _cache->get($p->{'session_id'})
943 or return { 'error' => "Can't resume session" }; #better error message
945 my $custnum = $session->{'custnum'};
947 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
948 or return { 'error' => "unknown custnum $custnum" };
950 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
951 or return { 'error' => gettext('illegal_amount') };
953 return { error => 'Amount must be greater than 0' } unless $amount > 0;
955 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
956 #changing the hidden form values
957 my $conf = new FS::Conf;
958 my $fee_display = $conf->config('selfservice_process-display') || 'add';
959 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
960 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
961 if ( $fee_display eq 'add'
963 and ! $fee_skip_first || scalar($cust_main->cust_pay)
966 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
967 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
970 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
971 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
972 my $discount_term = $1;
974 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
975 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
978 $p->{'payunique'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
979 or return { 'error' => gettext('illegal_text'). " payunique: ". $p->{'payunique'} };
982 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
983 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
986 $payunique = $paybatch if ! length($payunique) && length($paybatch);
988 $p->{'payby'} ||= 'CARD';
989 $p->{'payby'} =~ /^([A-Z]{4})$/
990 or return { 'error' => "illegal_payby " . $p->{'payby'} };
993 #false laziness w/process/payment.cgi
996 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
998 $p->{'payinfo1'} =~ /^([\dx]+)$/
999 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
1001 $p->{'payinfo2'} =~ /^([\dx]+)$/
1002 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
1004 $payinfo = $payinfo1. '@'. $payinfo2;
1006 $payinfo = $cust_main->payinfo
1007 if $cust_main->paymask eq $payinfo;
1009 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
1011 $payinfo = $p->{'payinfo'};
1015 #more intelligent matching will be needed here if you change
1016 #card_masking_method and don't remove existing paymasks
1017 if ( $cust_main->paymask eq $payinfo ) {
1018 $payinfo = $cust_main->payinfo;
1022 $payinfo =~ s/\D//g;
1023 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
1024 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1028 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1029 return { 'error' => gettext('unknown_card_type') }
1030 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
1032 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
1033 if ( cardtype($payinfo) eq 'American Express card' ) {
1034 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
1035 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
1038 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
1039 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
1042 } elsif ( $conf->exists('selfservice-onfile_require_cvv') ) {
1043 return { 'error' => 'CVV2 is required' };
1044 } elsif ( !$onfile && $conf->exists('selfservice-require_cvv') ) {
1045 return { 'error' => 'CVV2 is required' };
1049 die "unknown payby $payby";
1052 my %payby2fields = (
1053 'CARD' => [ qw( paystart_month paystart_year payissue payip
1054 address1 address2 city state zip country ) ],
1055 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1059 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1062 'cust_main' => $cust_main, #XXX or just custnum??
1063 'amount' => sprintf('%.2f', $amount),
1065 'payinfo' => $payinfo,
1066 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
1067 'card_type' => $card_type,
1068 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1069 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1070 'month' => $p->{'month'},
1071 'year' => $p->{'year'},
1072 'payname' => $payname,
1073 'payunique' => $payunique,
1074 'paybatch' => $paybatch,
1075 'paycvv' => $paycvv,
1076 'payname' => $payname,
1077 'discount_term' => $discount_term,
1078 'pkgnum' => $session->{'pkgnum'},
1079 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1089 my $validate = validate_payment($p);
1090 return $validate if $validate->{'error'};
1092 my $conf = new FS::Conf;
1093 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1094 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1096 +{ map { $_=>$validate->{$_} }
1097 qw( card_type paymask payname paydate_pretty month year amount
1098 address1 address2 city state zip country
1104 sub process_stored_payment {
1107 my $session_id = $p->{'session_id'};
1109 my $payment_info = _cache->get( "payment_$session_id" )
1110 or return { 'error' => "Can't resume session" }; #better error message
1112 do_process_payment($payment_info);
1116 sub process_payment {
1119 my $payment_info = validate_payment($p);
1120 return $payment_info if $payment_info->{'error'};
1122 do_process_payment($payment_info);
1126 sub do_process_payment {
1127 my $validate = shift;
1129 my $cust_main = $validate->{'cust_main'};
1131 my $amount = delete $validate->{'amount'};
1134 my $payby = delete $validate->{'payby'};
1136 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1139 'paynum_ref' => \$paynum,
1142 return { 'error' => $error } if $error;
1144 #no error, so order the fee package if applicable...
1145 my $conf = new FS::Conf;
1146 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1147 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1149 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1151 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1153 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1154 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1157 #and generate an invoice for it now too
1158 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1159 return { 'error' => "payment processed and fee ordered sucessfully, but error billing fee: $error" }
1164 $cust_main->apply_payments;
1166 if ( $validate->{'save'} ) {
1167 my $new = new FS::cust_main { $cust_main->hash };
1168 if ($payby eq 'CARD' || $payby eq 'DCRD') {
1169 $new->set( $_ => $validate->{$_} )
1170 foreach qw( payname paystart_month paystart_year payissue payip );
1171 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
1173 my $bill_location = FS::cust_location->new({
1174 map { $_ => $validate->{$_} }
1175 qw(address1 address2 city state country zip)
1177 $new->set('bill_location' => $bill_location);
1178 # but don't allow the service address to change this way.
1180 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
1181 $new->set( $_ => $validate->{$_} )
1182 foreach qw( payname payip paytype paystate
1183 stateid stateid_state );
1184 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
1186 $new->set( 'payinfo' => $cust_main->card_token || $validate->{'payinfo'} );
1187 $new->set( 'paydate' => $validate->{'paydate'} );
1188 my $error = $new->replace($cust_main);
1190 #no, this causes customers to process their payments again
1191 #return { 'error' => $error };
1192 #XXX just warn verosely for now so i can figure out how these happen in
1193 # the first place, eventually should redirect them to the "change
1194 #address" page but indicate the payment did process??
1195 delete($validate->{'payinfo'}); #don't want to log this!
1196 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1197 "NEW: ". Dumper($new)."\n".
1198 "OLD: ". Dumper($cust_main)."\n".
1199 "PACKET: ". Dumper($validate)."\n";
1207 my $receipt_html = '';
1209 # currently supported for realtime CC only; send receipt data to SS
1210 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1213 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1216 <TD ALIGN="right">Payment#</TD>
1217 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1221 <TD ALIGN="right">Date</TD>
1223 <TD BGCOLOR="#FFFFFF"><B>! .
1224 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1230 <TD ALIGN="right">Amount</TD>
1231 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1236 <TD ALIGN="right">Payment method</TD>
1237 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1250 'amount' => sprintf('%.2f', $cust_pay->paid),
1251 'date' => $cust_pay->_date,
1252 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1253 'time_pretty' => time2str('%T', $cust_pay->_date),
1254 'auth_num' => $cust_pay->auth,
1255 'order_num' => $cust_pay->order_number,
1256 'receipt_html' => $receipt_html,
1263 'receipt_html' => '',
1270 sub realtime_collect {
1273 my $session = _cache->get($p->{'session_id'})
1274 or return { 'error' => "Can't resume session" }; #better error message
1276 my $custnum = $session->{'custnum'};
1278 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1279 or return { 'error' => "unknown custnum $custnum" };
1282 if ( $p->{'amount'} ) {
1283 $amount = $p->{'amount'};
1285 elsif ( $session->{'pkgnum'} ) {
1286 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1289 $amount = $cust_main->balance;
1292 my $error = $cust_main->realtime_collect(
1293 'method' => $p->{'method'},
1294 'amount' => $amount,
1295 'pkgnum' => $session->{'pkgnum'},
1296 'session_id' => $p->{'session_id'},
1300 return { 'error' => $error } unless ref( $error );
1302 return { 'error' => '', amount => $amount, %$error };
1305 sub start_thirdparty {
1307 my $session = _cache->get($p->{'session_id'})
1308 or return { 'error' => "Can't resume session" }; #better error message
1309 my $custnum = $session->{'custnum'};
1310 my $cust_main = FS::cust_main->by_key($custnum);
1312 my $amount = $p->{'amount'}
1313 or return { error => 'no amount' };
1315 my $result = $cust_main->create_payment(
1316 'method' => $p->{'method'},
1317 'amount' => $p->{'amount'},
1318 'pkgnum' => $session->{'pkgnum'},
1319 'session_id' => $p->{'session_id'},
1322 if ( ref($result) ) { # hashref or error
1325 return { error => $result };
1329 sub finish_thirdparty {
1331 my $session_id = delete $p->{'session_id'};
1332 my $session = _cache->get($session_id)
1333 or return { 'error' => "Can't resume session" };
1334 my $custnum = $session->{'custnum'};
1335 my $cust_main = FS::cust_main->by_key($custnum);
1337 if ( $p->{_cancel} ) {
1338 # customer backed out of making a payment
1339 return $cust_main->cancel_payment( $session_id );
1341 my $result = $cust_main->execute_payment( $session_id, %$p );
1342 if ( ref($result) ) {
1345 return { error => $result };
1349 sub process_payment_order_pkg {
1352 my $hr = process_payment($p);
1353 return $hr if $hr->{'error'};
1358 sub process_payment_order_renew {
1361 my $hr = process_payment($p);
1362 return $hr if $hr->{'error'};
1367 sub process_prepay {
1371 my $session = _cache->get($p->{'session_id'})
1372 or return { 'error' => "Can't resume session" }; #better error message
1376 my $custnum = $session->{'custnum'};
1378 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1379 or return { 'error' => "unknown custnum $custnum" };
1381 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1382 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1390 return { 'error' => $error } if $error;
1392 return { 'error' => '',
1393 'amount' => $amount,
1394 'seconds' => $seconds,
1395 'duration' => duration_exact($seconds),
1396 'upbytes' => $upbytes,
1397 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1398 'downbytes' => $downbytes,
1399 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1400 'totalbytes'=> $totalbytes,
1401 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1408 my $session = _cache->get($p->{'session_id'})
1409 or return { 'error' => "Can't resume session" }; #better error message
1411 my $custnum = $session->{'custnum'};
1413 my $invnum = $p->{'invnum'};
1415 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1416 'custnum' => $custnum } )
1417 or return { 'error' => "Can't find invnum" };
1421 return { 'error' => '',
1422 'invnum' => $invnum,
1423 'invoice_text' => join('', $cust_bill->print_text ),
1424 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1431 my $session = _cache->get($p->{'session_id'})
1432 or return { 'error' => "Can't resume session" }; #better error message
1434 my $custnum = $session->{'custnum'};
1436 my $invnum = $p->{'invnum'};
1438 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1439 'custnum' => $custnum } )
1440 or return { 'error' => "Can't find invnum" };
1444 return { 'error' => '',
1445 'invnum' => $invnum,
1446 'invoice_pdf' => $cust_bill->print_pdf({
1447 'unsquelch_cdr' => 1,
1448 'locale' => $p->{'locale'},
1454 sub legacy_invoice {
1456 my $session = _cache->get($p->{'session_id'})
1457 or return { 'error' => "Can't resume session" }; #better error message
1459 my $custnum = $session->{'custnum'};
1461 my $legacyinvnum = $p->{'legacyinvnum'};
1464 'legacyinvnum' => $legacyinvnum,
1465 'custnum' => $custnum,
1468 my $legacy_cust_bill =
1469 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1470 || qsearchs('legacy_cust_bill', \%hash )
1471 or return { 'error' => "Can't find legacyinvnum" };
1475 return { 'error' => '',
1476 'legacyinvnum' => $legacyinvnum,
1477 'legacyid' => $legacy_cust_bill->legacyid,
1478 'invoice_html' => $legacy_cust_bill->content_html,
1483 sub legacy_invoice_pdf {
1485 my $session = _cache->get($p->{'session_id'})
1486 or return { 'error' => "Can't resume session" }; #better error message
1488 my $custnum = $session->{'custnum'};
1490 my $legacyinvnum = $p->{'legacyinvnum'};
1492 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1493 'legacyinvnum' => $legacyinvnum,
1494 'custnum' => $custnum,
1495 }) or return { 'error' => "Can't find legacyinvnum" };
1499 return { 'error' => '',
1500 'legacyinvnum' => $legacyinvnum,
1501 'legacyid' => $legacy_cust_bill->legacyid,
1502 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1510 #sessioning for this? how do we get the session id to the backend invoice
1511 # template so it can add it to the link, blah
1514 if ( $p->{'invnum'} ) {
1515 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1516 or return { 'error' => 'unknown invnum' };
1517 $agentnum = $cust_bill->cust_main->agentnum;
1520 my $templatename = $p->{'template'} || $p->{'templatename'};
1522 #false laziness-ish w/view/cust_bill-logo.cgi
1524 my $conf = new FS::Conf;
1525 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1526 $templatename = "_$1";
1531 my $filename = "logo$templatename.png";
1533 return { 'error' => '',
1534 'logo' => $conf->config_binary($filename, $agentnum),
1535 'content_type' => 'image/png', #should allow gif, jpg too
1542 my $session = _cache->get($p->{'session_id'})
1543 or return { 'error' => "Can't resume session" }; #better error message
1545 my $custnum = $session->{'custnum'};
1547 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1548 or return { 'error' => "unknown custnum $custnum" };
1550 my $conf = new FS::Conf;
1552 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1554 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1558 return { 'error' => '',
1559 'balance' => $cust_main->balance,
1562 my $owed = $_->owed;
1564 +{ 'invnum' => $_->invnum,
1565 '_date' => $_->_date,
1566 'date' => time2str("%b %o, %Y", $_->_date),
1567 'date_short' => time2str("%m-%d-%Y", $_->_date),
1568 'previous' => sprintf('%.2f', ($_->previous)[0]),
1569 'charged' => sprintf('%.2f', $_->charged),
1570 'owed' => sprintf('%.2f', $owed),
1571 'balance' => sprintf('%.2f', $balance),
1576 'legacy_invoices' => [
1578 +{ 'legacyinvnum' => $_->legacyinvnum,
1579 'legacyid' => $_->legacyid,
1580 '_date' => $_->_date,
1581 'date' => time2str("%b %o, %Y", $_->_date),
1582 'date_short' => time2str("%m-%d-%Y", $_->_date),
1583 'charged' => sprintf('%.2f', $_->charged),
1584 'has_content' => ( length($_->content_pdf)
1585 || length($_->content_html) ),
1595 my $session = _cache->get($p->{'session_id'})
1596 or return { 'error' => "Can't resume session" }; #better error message
1598 my $custnum = $session->{'custnum'};
1600 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1601 or return { 'error' => "unknown custnum $custnum" };
1603 my @errors = $cust_main->cancel( 'quiet'=>1 );
1605 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1607 return { 'error' => $error };
1614 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1615 return { 'error' => $session } if $context eq 'error';
1617 my $search = { 'custnum' => $custnum };
1618 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1619 my $cust_main = qsearchs('cust_main', $search )
1620 or return { 'error' => "unknown custnum $custnum" };
1622 my $conf = new FS::Conf;
1623 my $immutable = $conf->exists('selfservice_immutable-package');
1625 # the duplication below is necessary:
1626 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1627 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1628 # non-backwards-compatible change breaking the software of anyone using the API
1629 # instead of the stock selfservice
1630 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1631 if( $conf->exists('selfservice_server-view-wholesale') ) {
1632 return { 'svcnum' => $session->{'svcnum'},
1633 'custnum' => $custnum,
1634 'cust_pkg' => [ map {
1636 immutable => $immutable,
1637 part_pkg => [ map $_->hashref, $_->part_pkg ],
1639 [ map $_->hashref, $_->available_part_svc ],
1641 [ map { my $ref = { $_->hash,
1642 label => [ $_->label ],
1644 $ref->{_password} = $_->svc_x->_password
1645 if $context eq 'agent'
1646 && $conf->exists('agent-showpasswords')
1647 && $_->part_svc->svcdb eq 'svc_acct';
1652 } $cust_main->cust_pkg
1655 small_custview( $cust_main, $conf->config('countrydefault') ),
1656 'wholesale_view' => 1,
1657 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1658 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1659 'lnp' => $conf->exists('svc_phone-lnp'),
1663 { 'svcnum' => $session->{'svcnum'},
1664 'custnum' => $custnum,
1665 'cust_pkg' => [ map {
1666 my $primary_cust_svc = $_->primary_cust_svc;
1669 immutable => $immutable,
1670 pkg_label => $_->pkg_locale,
1671 status => $_->status,
1672 statuscolor => $_->statuscolor,
1674 [ map { $_->hashref }
1675 grep { $_->selfservice_access ne 'hidden' }
1676 $_->available_part_svc
1679 [ map { my $ref = { $_->hash,
1680 label => [ $_->label ],
1682 $ref->{_password} = $_->svc_x->_password
1683 if $context eq 'agent'
1684 && $conf->exists('agent-showpasswords')
1685 && $_->part_svc->svcdb eq 'svc_acct';
1686 $ref->{svchash} = { $_->svc_x->hash } if
1687 $_->part_svc->svcdb eq 'svc_phone';
1688 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1689 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1692 grep { $_->part_svc->selfservice_access ne 'hidden' }
1697 ? { $primary_cust_svc->hash,
1698 label => [ $primary_cust_svc->label ],
1699 finger => $primary_cust_svc->svc_x->finger, #uuh
1700 $primary_cust_svc->part_svc->hash,
1704 } $cust_main->ncancelled_pkgs
1707 small_custview( $cust_main, $conf->config('countrydefault') ),
1708 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1716 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1717 return { 'error' => $session } if $context eq 'error';
1719 my $conf = new FS::Conf;
1721 my $hide_usage = $conf->exists('selfservice_hide-usage') ? 1 : 0;
1722 my $search = { 'custnum' => $custnum };
1723 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1724 my $cust_main = qsearchs('cust_main', $search )
1725 or return { 'error' => "unknown custnum $custnum" };
1727 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1728 if ( ! $pkgnum && $p->{'svcnum'} ) {
1729 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1730 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1734 my @cust_pkg_usage = ();
1735 foreach my $cust_pkg ( $p->{'ncancelled'}
1736 ? $cust_main->ncancelled_pkgs
1737 : $cust_main->unsuspended_pkgs ) {
1738 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1739 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1740 push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
1743 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1746 foreach (@cust_pkg_usage) {
1747 my $part = $_->part_pkg_usage;
1748 my $tag = $part->description . ($part->shared ? 1 : 0);
1749 my $row = $usage_pools{$tag}
1750 ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
1751 $row->[1] += sprintf('%.1f', $_->minutes); # minutes remaining
1752 $row->[2] += $part->minutes; # minutes total
1754 } # otherwise just leave them empty
1756 if ( $p->{'svcdb'} ) {
1757 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1759 : ref($p->{'svcdb'}) eq 'ARRAY'
1760 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1761 : { $p->{'svcdb'} => 1 };
1762 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1765 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1768 my @svcs; # stuff to return to the client
1769 foreach my $cust_svc (@cust_svc) {
1770 my $svc_x = $cust_svc->svc_x;
1771 my($label, $value) = $cust_svc->label;
1772 my $part_svc = $cust_svc->part_svc;
1773 my $svcdb = $part_svc->svcdb;
1774 my $cust_pkg = $cust_svc->cust_pkg;
1775 my $part_pkg = $cust_pkg->part_pkg;
1778 'svcnum' => $cust_svc->svcnum,
1779 'display_svcnum' => $cust_svc->display_svcnum,
1783 'pkg_label' => $cust_pkg->pkg_locale,
1784 'pkg_status' => $cust_pkg->status,
1785 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
1788 # would it make sense to put this in a svc_* method?
1790 if ( $svcdb eq 'svc_acct' ) {
1791 foreach (qw(username email finger seconds)) {
1792 $hash{$_} = $svc_x->$_;
1798 'upbytes' => display_bytecount($svc_x->upbytes),
1799 'downbytes' => display_bytecount($svc_x->downbytes),
1800 'totalbytes' => display_bytecount($svc_x->totalbytes),
1802 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1803 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1804 'recharge_upbytes' =>
1805 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1806 'recharge_downbytes' =>
1807 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1808 'recharge_totalbytes' =>
1809 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1814 } elsif ( $svcdb eq 'svc_dsl' ) {
1816 $hash{'phonenum'} = $svc_x->phonenum;
1817 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1818 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1819 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1822 $hash{'name'} = $cust_main->name;
1824 # no usage to hide here
1826 } elsif ( $svcdb eq 'svc_phone' ) {
1828 # could potentially show lots of things...
1829 $hash{'outbound'} = 1;
1830 $hash{'inbound'} = 0;
1831 if ( $part_pkg->plan eq 'voip_inbound' ) {
1832 $hash{'outbound'} = 0;
1833 $hash{'inbound'} = 1;
1834 } elsif ( $part_pkg->option('selfservice_inbound_format')
1835 or $conf->config('selfservice-default_inbound_cdr_format')
1837 $hash{'inbound'} = 1;
1839 foreach (qw(inbound outbound)) {
1840 # hmm...we can't filter by status here, because there might
1841 # not be cdr_terminations at all. have to go by date.
1842 # find all since the last bill date.
1843 # XXX cdr types? we are going to need them.
1845 my $sum_cdr = $svc_x->sum_cdrs(
1846 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
1847 'begin' => ($cust_pkg->last_bill || 0),
1849 'disable_charged_party' => 1,
1851 $hash{$_} = $sum_cdr->hashref;
1854 } # not hiding usage
1858 } # foreach $cust_svc
1861 'svcnum' => $session->{'svcnum'},
1862 'custnum' => $custnum,
1863 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1864 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
1867 map { $usage_pools{$_} }
1871 'hide_usage' => $hide_usage,
1876 sub _customer_svc_x {
1877 my($custnum, $svcnum, $table) = (shift, shift, shift);
1878 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
1880 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1881 my $search = " AND custnum = $1";
1882 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1885 'table' => ($table || 'svc_acct'),
1886 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1887 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
1888 #'LEFT JOIN cust_main USING ( custnum ) ',
1889 'hashref' => $hashref,
1890 'extra_sql' => $search, #important
1895 sub svc_status_html {
1898 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1899 return { 'error' => $session } if $context eq 'error';
1901 #XXX only svc_dsl for now
1902 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
1903 or return { 'error' => "Service not found" };
1905 my $html = $svc_x->getstatus_html;
1907 return { 'html' => $html };
1911 sub svc_status_hash {
1914 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1915 return { 'error' => $session } if $context eq 'error';
1917 #XXX only svc_acct for now
1918 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1919 or return { 'error' => "Service not found" };
1921 my ( $html, $hashref ) = $svc_x->export_getstatus;
1926 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
1927 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
1928 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
1929 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
1930 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
1933 my( $p, $method ) = @_;
1935 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1936 return { 'error' => $session } if $context eq 'error';
1938 #XXX only svc_acct for now
1939 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1940 or return { 'error' => "Service not found" };
1942 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
1944 my $error = $svc_x->$method($p); #$p? returns error?
1945 return { 'error' => $error } if $error;
1947 return {}; #? { 'error' => '' }
1951 sub acct_forward_info {
1954 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1955 return { 'error' => $session } if $context eq 'error';
1957 my $svc_forward = _customer_svc_x( $custnum,
1958 { 'srcsvc' => $p->{'svcnum'} },
1961 or return { 'error' => '',
1965 return { 'error' => '',
1966 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
1971 sub process_acct_forward {
1973 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1974 return { 'error' => $session } if $context eq 'error';
1976 my $old = _customer_svc_x( $custnum,
1977 { 'srcsvc' => $p->{'svcnum'} },
1981 if ( $p->{'dst'} eq '' ) {
1983 my $error = $old->delete;
1984 return { 'error' => $error };
1986 return { 'error' => '' };
1989 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
1990 'dst' => $p->{'dst'},
1995 $new->svcnum($old->svcnum);
1996 my $cust_svc = $old->cust_svc;
1997 $new->svcpart($old->svcpart);
1998 $new->pkgnuym($old->pkgnum);
1999 $error = $new->replace($old);
2001 my $conf = new FS::Conf;
2002 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
2004 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
2005 or return { 'error' => 'No service' }; #how would we even get here?
2007 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
2009 $error = $new->insert;
2012 return { 'error' => $error };
2016 sub list_dsl_devices {
2019 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2020 return { 'error' => $session } if $context eq 'error';
2022 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2023 or return { 'error' => "Service not found" };
2026 'devices' => [ map {
2027 +{ 'mac_addr' => $_->mac_addr };
2028 } $svc_dsl->dsl_device
2034 sub add_dsl_device {
2037 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2038 return { 'error' => $session } if $context eq 'error';
2040 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2041 or return { 'error' => "Service not found" };
2043 return { 'error' => 'No MAC address supplied' }
2044 unless length($p->{'mac_addr'});
2046 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
2047 'mac_addr' => scalar($p->{'mac_addr'}),
2049 my $error = $dsl_device->insert;
2050 return { 'error' => $error };
2054 sub delete_dsl_device {
2057 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2058 return { 'error' => $session } if $context eq 'error';
2060 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2061 or return { 'error' => "Service not found" };
2063 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
2064 'mac_addr' => scalar($p->{'mac_addr'}),
2067 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
2069 my $error = $dsl_device->delete;
2070 return { 'error' => $error };
2076 _usage_details( \&_port_graph, $p,
2077 'svcdb' => 'svc_port',
2082 my($svc_port, $begin, $end) = @_;
2084 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
2085 push @usage, { 'png' => $pngOrError };
2089 sub _list_svc_usage {
2090 my($svc_acct, $begin, $end) = @_;
2092 foreach my $part_export (
2093 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
2094 qw( sqlradius sqlradius_withdomain )
2096 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
2101 sub list_svc_usage {
2102 _usage_details(\&_list_svc_usage, @_);
2105 sub _list_support_usage {
2106 my($svc_acct, $begin, $end) = @_;
2108 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
2109 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
2111 push @usage, { 'seconds' => $_->seconds,
2112 'support' => $_->support,
2113 '_date' => $_->_date,
2114 'id' => $_->transaction_id,
2115 'creator' => $_->creator,
2116 'subject' => $_->subject,
2117 'status' => $_->status,
2118 'ticketid' => $_->ticketid,
2124 sub list_support_usage {
2125 _usage_details(\&_list_support_usage, @_);
2128 sub _list_cdr_usage {
2129 # XXX CDR type support...
2130 # XXX any way to do a paged search on this?
2131 # we have to return the results all at once...
2132 my($svc_phone, $begin, $end, %opt) = @_;
2133 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
2134 $svc_phone->get_cdrs(
2137 'disable_charged_party' => 1,
2142 sub list_cdr_usage {
2144 _usage_details( \&_list_cdr_usage, $p,
2145 'svcdb' => 'svc_phone',
2149 sub _usage_details {
2150 my($callback, $p, %opt) = @_;
2151 my $conf = FS::Conf->new;
2153 if ( $conf->exists('selfservice_hide-usage') ) {
2154 return { 'error' => 'Viewing usage is not allowed.' };
2157 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2158 return { 'error' => $session } if $context eq 'error';
2160 my $search = { 'svcnum' => $p->{'svcnum'} };
2161 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2163 my $svcdb = $opt{'svcdb'} || 'svc_acct';
2165 my $svc_x = qsearchs( $svcdb, $search );
2166 return { 'error' => 'No service selected in list_svc_usage' }
2169 my $cust_pkg = $svc_x->cust_svc->cust_pkg;
2170 my $freq = $cust_pkg->part_pkg->freq;
2173 if ( $svcdb eq 'svc_phone' ) {
2175 if ( $p->{inbound} ) {
2176 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2177 || $conf->config('selfservice-default_inbound_cdr_format')
2178 || 'source_default';
2179 $callback_opt{inbound} = 1;
2181 $format = $cust_pkg->part_pkg->option('selfservice_format')
2182 || $conf->config('selfservice-default_cdr_format')
2186 $callback_opt{format} = $format;
2187 $callback_opt{use_clid} = 1;
2188 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2191 my $start = $cust_pkg->setup;
2192 #my $end = $cust_pkg->bill; # or time?
2195 unless ( $p->{beginning} ) {
2196 $p->{beginning} = $cust_pkg->last_bill;
2197 $p->{ending} = $end;
2200 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2201 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2203 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2207 if ( $conf->exists('selfservice-hide_cdr_price') ) {
2208 # ugly kludge, I know
2209 my ($delete_col) = grep { $header->[$_] eq 'Price' } (0..scalar(@$header));
2210 if (defined $delete_col) {
2211 delete($_->[$delete_col]) foreach ($header, @usage);
2215 #kinda false laziness with FS::cust_main::bill, but perhaps
2216 #we should really change this bit to DateTime and DateTime::Duration
2218 #change this bit to use Date::Manip? CAREFUL with timezones (see
2219 # mailing list archive)
2220 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2221 (localtime($p->{ending}) )[0,1,2,3,4,5];
2222 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2223 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2225 if ( $freq =~ /^\d+$/ ) {
2227 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2229 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2230 } elsif ( $freq =~ /^(\d+)w$/ ) {
2232 $nmday += $weeks * 7;
2233 $pmday -= $weeks * 7;
2234 } elsif ( $freq =~ /^(\d+)d$/ ) {
2238 } elsif ( $freq =~ /^(\d+)h$/ ) {
2243 return { 'error' => "unparsable frequency: ". $freq };
2246 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2247 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2251 'svcnum' => $p->{svcnum},
2252 'beginning' => $p->{beginning},
2253 'ending' => $p->{ending},
2254 'inbound' => $p->{inbound},
2255 'previous' => ($previous > $start) ? $previous : $start,
2256 'next' => ($next < $end) ? $next : $end,
2257 'header' => $header,
2265 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2266 return { 'error' => $session } if $context eq 'error';
2268 my $search = { 'custnum' => $custnum };
2269 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2270 my $cust_main = qsearchs('cust_main', $search )
2271 or return { 'error' => "unknown custnum $custnum" };
2273 my $status = $cust_main->status;
2274 #false laziness w/ClientAPI/Signup.pm
2276 my $cust_pkg = new FS::cust_pkg ( {
2277 'custnum' => $custnum,
2278 'pkgpart' => $p->{'pkgpart'},
2280 my $error = $cust_pkg->check;
2281 return { 'error' => $error } if $error;
2284 unless ( $p->{'svcpart'} eq 'none' ) {
2288 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2290 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2291 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2292 $svcdb = $part_svc->svcdb;
2294 $svcdb = 'svc_acct';
2296 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2299 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2300 'svc_domain' => [ qw( domain ) ],
2301 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2302 'svc_external' => [ qw( id title ) ],
2303 'svc_pbx' => [ qw( id title ) ],
2306 my $svc_x = "FS::$svcdb"->new( {
2307 'svcpart' => $svcpart,
2308 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2311 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2314 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2315 my $acct_snarf = new FS::acct_snarf ( {
2316 'machine' => $p->{"snarf_machine$snarfnum"},
2317 'protocol' => $p->{"snarf_protocol$snarfnum"},
2318 'username' => $p->{"snarf_username$snarfnum"},
2319 '_password' => $p->{"snarf_password$snarfnum"},
2322 push @acct_snarf, $acct_snarf;
2324 $svc_x->child_objects( \@acct_snarf );
2327 my $y = $svc_x->setdefault; # arguably should be in new method
2328 return { 'error' => $y } if $y && !ref($y);
2330 $error = $svc_x->check;
2331 return { 'error' => $error } if $error;
2338 tie my %hash, 'Tie::RefHash';
2339 %hash = ( $cust_pkg => \@svc );
2341 $error = $cust_main->order_pkgs( \%hash, 'noexport' => 1 );
2342 return { 'error' => $error } if $error;
2344 my $conf = new FS::Conf;
2345 if ( $conf->exists('signup_server-realtime') ) {
2347 my $bill_error = _do_bop_realtime( $cust_main, $status );
2350 $cust_pkg->cancel('quiet'=>1);
2353 $cust_pkg->reexport;
2357 $cust_pkg->reexport;
2360 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2362 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2369 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2370 return { 'error' => $session } if $context eq 'error';
2372 my $conf = new FS::Conf;
2373 my $immutable = $conf->exists('selfservice_immutable-package');
2374 return { 'error' => "Package modification disabled" } if $immutable;
2376 my $search = { 'custnum' => $custnum };
2377 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2378 my $cust_main = qsearchs('cust_main', $search )
2379 or return { 'error' => "unknown custnum $custnum" };
2381 my $status = $cust_main->status;
2382 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2383 or return { 'error' => "unknown package $p->{pkgnum}" };
2385 #if someone does need self-service package change of suspended packages,
2386 # figure out how to be more discriminating
2387 return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
2388 if $cust_pkg->status eq 'suspended';
2391 my $error = FS::cust_pkg::order( $custnum,
2397 if ( $conf->exists('signup_server-realtime') ) {
2399 my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_credit'=>1 );
2402 $newpkg[0]->suspend;
2405 $newpkg[0]->reexport;
2409 $newpkg[0]->reexport;
2412 return { error => '', pkgnum => $cust_pkg->pkgnum };
2416 sub order_recharge {
2419 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2420 return { 'error' => $session } if $context eq 'error';
2422 my $search = { 'custnum' => $custnum };
2423 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2424 my $cust_main = qsearchs('cust_main', $search )
2425 or return { 'error' => "unknown custnum $custnum" };
2427 my $status = $cust_main->status;
2428 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2429 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2431 my $svc_x = $cust_svc->svc_x;
2432 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2435 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2436 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2437 recharge_totalbytes );
2438 my $amount = $part_pkg->option('recharge_amount', 1);
2440 my ($l, $v, $d) = $cust_svc->label; # blah
2441 my $pkg = "Recharge $v";
2443 my $bill_error = $cust_main->charge($amount, $pkg,
2444 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2445 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2446 $part_pkg->taxclass); #meh
2448 my $conf = new FS::Conf;
2449 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2451 $bill_error = _do_bop_realtime( $cust_main, $status );
2456 my $error = $svc_x->recharge (\%vhash);
2457 return { 'error' => $error } if $error;
2461 my $error = $bill_error;
2462 $error ||= $svc_x->recharge (\%vhash);
2463 return { 'error' => $error } if $error;
2466 return { error => '', svc => $cust_svc->part_svc->svc };
2470 sub _do_bop_realtime {
2471 my ($cust_main, $status, %opt) = @_;
2473 my $old_balance = $cust_main->balance;
2475 my $bill_error = $cust_main->bill
2476 || $cust_main->apply_payments_and_credits;
2478 $bill_error ||= $cust_main->realtime_collect('selfservice' => 1)
2479 if $cust_main->payby =~ /^(CARD|CHEK)$/;
2481 if ( $cust_main->balance > $old_balance
2482 && $cust_main->balance > 0
2483 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/
2484 || $status eq 'suspended'
2488 unless ( $opt{'no_credit'} ) {
2489 #this makes sense. credit is "un-doing" the invoice
2490 my $conf = new FS::Conf;
2491 $cust_main->credit( sprintf("%.2f", $cust_main->balance-$old_balance ),
2492 'self-service decline',
2493 reason_type=>$conf->config('signup_credit_type'),
2495 $cust_main->apply_credits( 'order' => 'newest' );
2498 return { 'error' => '_decline', 'bill_error' => $bill_error };
2507 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2508 return { 'error' => $session } if $context eq 'error';
2510 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2511 or return { 'error' => "unknown custnum $custnum" };
2513 my @cust_pkg = sort { $a->bill <=> $b->bill }
2514 grep { $_->part_pkg->freq ne '0' }
2515 $cust_main->ncancelled_pkgs;
2517 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2519 my $total = $cust_main->balance;
2522 my $bill = $_->bill;
2523 $total += $_->part_pkg->base_recur($_, \$bill);
2524 my $renew_date = $_->part_pkg->add_freq($_->bill);
2526 'pkgnum' => $_->pkgnum,
2527 'amount' => sprintf('%.2f', $total),
2528 'bill_date' => $_->bill,
2529 'bill_date_pretty' => time2str('%x', $_->bill),
2530 'renew_date' => $renew_date,
2531 'renew_date_pretty' => time2str('%x', $renew_date),
2532 'expire_date' => $_->expire,
2533 'expire_date_pretty' => time2str('%x', $_->expire),
2538 return { 'dates' => \@array };
2542 sub payment_info_renew_info {
2544 my $renew_info = renew_info($p);
2545 my $payment_info = payment_info($p);
2546 return { %$renew_info,
2554 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2555 return { 'error' => $session } if $context eq 'error';
2557 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2558 or return { 'error' => "unknown custnum $custnum" };
2560 my $date = $p->{'date'};
2564 #freeside-daily -n -d $date fs_daily $custnum
2565 $cust_main->bill_and_collect( 'time' => $date,
2566 'invoice_time' => $now,
2567 'actual_time' => $now,
2568 'check_freq' => '1d',
2571 return { 'error' => '' };
2577 my $session = _cache->get($p->{'session_id'})
2578 or return { 'error' => "Can't resume session" }; #better error message
2580 my $custnum = $session->{'custnum'};
2582 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2583 or return { 'error' => "unknown custnum $custnum" };
2585 my $conf = new FS::Conf;
2587 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2588 or return { 'error' => 'Permission denied' };
2590 my $pkgnum = $p->{'pkgnum'};
2592 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2593 'pkgnum' => $pkgnum, } )
2594 or return { 'error' => "unknown pkgnum $pkgnum" };
2596 my $error = $cust_pkg->suspend(reason => $reasonnum);
2597 return { 'error' => $error };
2603 my $session = _cache->get($p->{'session_id'})
2604 or return { 'error' => "Can't resume session" }; #better error message
2606 my $custnum = $session->{'custnum'};
2608 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2609 or return { 'error' => "unknown custnum $custnum" };
2611 my $pkgnum = $p->{'pkgnum'};
2613 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2614 'pkgnum' => $pkgnum, } )
2615 or return { 'error' => "unknown pkgnum $pkgnum" };
2617 my $error = $cust_pkg->cancel('quiet' => 1);
2618 return { 'error' => $error };
2622 sub provision_phone {
2625 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2627 if($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/){
2628 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2629 return { 'error' => $session } if $context eq 'error';
2631 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2632 return { 'error' => 'service not found' } unless $svc_phone;
2633 return { 'error' => 'invalid svcnum' }
2634 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2636 $svc_phone->email($p->{'email'})
2637 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2638 $svc_phone->forwarddst($p->{'forwarddst'})
2639 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2640 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2641 return { 'error' => $svc_phone->replace };
2645 unless($p->{'lnp'}) {
2646 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2647 $p->{'lnp_status'} = "portingin";
2648 return _provision( 'FS::svc_phone',
2649 [qw(lnp_desired_due_date lnp_other_provider
2650 lnp_other_provider_account phonenum countrycode lnp_status)],
2651 [qw(phonenum countrycode)],
2658 unless (scalar(@bulkdid)) {
2659 return _provision( 'FS::svc_phone',
2660 [qw(phonenum countrycode)],
2661 [qw(phonenum countrycode)],
2667 # bulk DID order case
2669 foreach my $did ( @bulkdid ) {
2670 $did =~ s/[^0-9]//g;
2671 $error = _provision( 'FS::svc_phone',
2672 [qw(phonenum countrycode)],
2673 [qw(phonenum countrycode)],
2675 'pkgnum' => $p->{'pkgnum'},
2676 'svcpart' => $p->{'svcpart'},
2678 'countrycode' => $p->{'countrycode'},
2679 'session_id' => $p->{'session_id'},
2682 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2684 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2687 sub provision_acct {
2689 warn "provision_acct called\n"
2692 return { 'error' => gettext('passwords_dont_match') }
2693 if $p->{'_password'} ne $p->{'_password2'};
2694 return { 'error' => gettext('empty_password') }
2695 unless length($p->{'_password'});
2697 if ($p->{'domsvc'}) {
2698 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2699 qw ( svcpart pkgnum ) );
2700 return { 'error' => gettext('invalid_domain') }
2701 unless ($domains{$p->{'domsvc'}});
2704 warn "provision_acct calling _provision\n"
2706 _provision( 'FS::svc_acct',
2707 [qw(username _password domsvc)],
2708 [qw(username _password domsvc)],
2714 sub provision_external {
2716 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2717 _provision( 'FS::svc_external',
2726 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2727 warn "_provision called for $class\n"
2730 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2731 return { 'error' => $session } if $context eq 'error';
2733 my $search = { 'custnum' => $custnum };
2734 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2735 my $cust_main = qsearchs('cust_main', $search )
2736 or return { 'error' => "unknown custnum $custnum" };
2738 my $pkgnum = $p->{'pkgnum'};
2740 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2742 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2743 'pkgnum' => $pkgnum,
2745 or return { 'error' => "unknown pkgnum $pkgnum" };
2747 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2749 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2750 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2752 warn "creating $class record\n"
2754 my $svc_x = $class->new( {
2755 'pkgnum' => $p->{'pkgnum'},
2756 'svcpart' => $p->{'svcpart'},
2757 map { $_ => $p->{$_} } @$fields
2759 warn "inserting $class record\n"
2761 my $error = $svc_x->insert;
2764 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2766 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2769 my $return = { 'svc' => $part_svc->svc,
2771 map { $_ => $svc_x->get($_) } @$return_fields
2773 warn "_provision returning ". Dumper($return). "\n"
2782 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2783 return { 'error' => $session } if $context eq 'error';
2785 my $search = { 'custnum' => $custnum };
2786 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2787 my $cust_main = qsearchs('cust_main', $search )
2788 or return { 'error' => "unknown custnum $custnum" };
2790 my $pkgnum = $p->{'pkgnum'};
2792 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2793 'pkgnum' => $pkgnum,
2795 or return { 'error' => "unknown pkgnum $pkgnum" };
2797 my $svcpart = $p->{'svcpart'};
2799 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
2800 'svcpart' => $svcpart, } )
2801 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
2802 my $part_svc = $pkg_svc->part_svc;
2804 my $conf = new FS::Conf;
2807 'svc' => $part_svc->svc,
2808 'svcdb' => $part_svc->svcdb,
2809 'pkgnum' => $pkgnum,
2810 'svcpart' => $svcpart,
2811 'custnum' => $custnum,
2813 'security_phrase' => 0, #XXX !
2814 'svc_acct_pop' => [], #XXX !
2816 'init_popstate' => '',
2821 small_custview( $cust_main, $conf->config('countrydefault') ),
2825 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
2826 && $ret->{'svcdb'} eq 'svc_phone') {
2827 $ret->{'svcnum'} = $p->{'svcnum'};
2828 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2829 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
2830 $ret->{'email'} = $svc_phone->email;
2831 $ret->{'forwarddst'} = $svc_phone->forwarddst;
2838 sub unprovision_svc {
2841 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2842 return { 'error' => $session } if $context eq 'error';
2844 my $search = { 'custnum' => $custnum };
2845 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2846 my $cust_main = qsearchs('cust_main', $search )
2847 or return { 'error' => "unknown custnum $custnum" };
2849 my $svcnum = $p->{'svcnum'};
2851 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
2852 or return { 'error' => "unknown svcnum $svcnum" };
2854 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
2855 unless $cust_svc->cust_pkg->custnum == $custnum;
2857 my $conf = new FS::Conf;
2859 return { 'svc' => $cust_svc->part_svc->svc,
2860 'error' => $cust_svc->cancel,
2862 small_custview( $cust_main, $conf->config('countrydefault') ),
2867 sub myaccount_passwd {
2869 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2870 return { 'error' => $session } if $context eq 'error';
2872 return { 'error' => "New passwords don't match." }
2873 if $p->{'new_password'} ne $p->{'new_password2'};
2875 return { 'error' => 'Enter new password' }
2876 unless length($p->{'new_password'});
2878 #my $search = { 'custnum' => $custnum };
2879 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2880 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2881 my $search = " AND custnum = $1";
2882 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2884 my $svc_acct = qsearchs( {
2885 'table' => 'svc_acct',
2886 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2887 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
2888 'LEFT JOIN cust_main USING ( custnum ) ',
2889 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
2890 'extra_sql' => $search, #important
2892 or return { 'error' => "Service not found" };
2896 my $conf = new FS::Conf;
2898 return { 'error' => 'Incorrect current password.' }
2899 if ( exists($p->{'old_password'})
2900 || $conf->exists('selfservice-password_change_oldpass')
2902 && ! $svc_acct->check_password($p->{'old_password'});
2904 $error = 'Password too short.'
2905 if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
2906 $error = 'Password too long.'
2907 if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
2909 $svc_acct->set_password($p->{'new_password'});
2910 $error ||= $svc_acct->replace();
2912 #regular pw change in self-service should change contact pw too, otherwise its
2913 #way too confusing. hell its confusing they're separate at all, but alas.
2914 #need to support the "ISP provides email that's used as a contact email" case
2916 my $contact = FS::contact->by_selfservice_email($svc_acct->email);
2917 if ( $contact && $contact->custnum == $custnum ) {
2918 #svc_acct was successful but this one returns an error? "shouldn't happen"
2919 $error ||= $contact->change_password($p->{'new_password'});
2922 my($label, $value) = $svc_acct->cust_svc->label;
2924 return { 'error' => $error,
2931 # sub contact_passwd {
2933 # my($context, $session, $custnum) = _custoragent_session_custnum($p);
2934 # return { 'error' => $session } if $context eq 'error';
2936 # return { 'error' => 'Not logged in as a contact.' }
2937 # unless $session->{'contactnum'};
2939 # return { 'error' => "New passwords don't match." }
2940 # if $p->{'new_password'} ne $p->{'new_password2'};
2942 # return { 'error' => 'Enter new password' }
2943 # unless length($p->{'new_password'});
2945 # #my $search = { 'custnum' => $custnum };
2946 # #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2947 # $custnum =~ /^(\d+)$/ or die "illegal custnum";
2948 # my $search = " AND selfservice_access IS NOT NULL ".
2949 # " AND selfservice_access = 'Y' ".
2950 # " AND ( disabled IS NULL OR disabled = '' )".
2951 # " AND custnum IS NOT NULL AND custnum = $1";
2952 # $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2954 # my $contact = qsearchs( {
2955 # 'table' => 'contact',
2956 # 'addl_from' => 'LEFT JOIN cust_main USING ( custnum ) ',
2957 # 'hashref' => { 'contactnum' => $session->{'contactnum'}, },
2958 # 'extra_sql' => $search, #important
2960 # or return { 'error' => "Email not found" }; #? how did we get logged in?
2961 # # deleted since then?
2965 # # use these svc_acct length restrictions??
2966 # my $conf = new FS::Conf;
2967 # $error = 'Password too short.'
2968 # if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
2969 # $error = 'Password too long.'
2970 # if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
2972 # $error ||= $contact->change_password($p->{'new_password'});
2974 # return { 'error' => $error, };
2981 my $info = skin_info($p);
2983 my $conf = new FS::Conf;
2984 my $verification = $conf->config('selfservice-password_reset_verification')
2985 or return { %$info, 'error' => 'Password resets disabled' };
2990 if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
2992 $contact = FS::contact->by_selfservice_email($p->{'email'});
2994 $cust_main = $contact->cust_main if $contact;
2996 #also look for an svc_acct, otherwise it would be super confusing
2998 my($username, $domain) = split('@', $p->{'email'});
2999 my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
3000 if ( $svc_domain ) {
3001 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3002 'domsvc' => $svc_domain->svcnum }
3005 my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
3006 $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
3008 #precaution: don't change svc_acct password not part of the same
3009 # customer as contact
3010 $svc_acct = '' if ! $cust_pkg
3011 || $cust_pkg->custnum != $cust_main->custnum;
3016 return { %$info, 'error' => 'Email address not found' }
3017 unless $contact || $svc_acct;
3019 } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
3021 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
3022 or return { %$info, 'error' => 'Account not found' };
3024 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3025 'domsvc' => $svc_domain->svcnum }
3027 or return { %$info, 'error' => 'Account not found' };
3029 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
3030 or return { %$info, 'error' => 'Account not found' };
3032 $cust_main = $cust_pkg->cust_main;
3037 'email' => sub { 1; },
3039 my( $p, $cust_main ) = @_;
3040 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
3041 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
3044 my( $p, $cust_main ) = @_;
3045 my $cust_pay = qsearchs({
3046 'table' => 'cust_pay',
3047 'hashref' => { 'custnum' => $cust_main->custnum },
3048 'order_by' => 'ORDER BY _date DESC LIMIT 1',
3052 $p->{'amount'} == $cust_pay->paid;
3055 my( $p, $cust_main ) = @_;
3056 $p->{'zip'} eq $cust_main->zip
3057 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
3061 foreach my $verify ( split(',', $verification) ) {
3063 &{ $verify{$verify} }( $p, $cust_main )
3064 or return { %$info, 'error' => 'Account not found' };
3068 #okay, we're verified
3072 my $error = $contact->send_reset_email(
3073 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
3077 return { %$info, 'error' => $error }; #????
3080 } elsif ( $svc_acct ) {
3082 #create a unique session
3084 my $reset_session = {
3085 'svcnum' => $svc_acct->svcnum,
3089 my $timeout = '1 hour'; #?
3091 my $reset_session_id;
3093 $reset_session_id = sha512_hex(time(). {}. rand(). $$)
3094 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
3097 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
3101 my $msgnum = $conf->config('selfservice-password_reset_msgnum',
3102 $cust_main->agentnum);
3103 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
3104 return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
3106 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
3107 my $error = $msg_template->send( 'cust_main' => $cust_main,
3108 'object' => $svc_acct,
3109 'substitutions' => {
3110 'session_id' => $reset_session_id,
3114 return { %$info, 'error' => $error }; #????
3119 return { %$info, 'error' => '' };
3122 sub check_reset_passwd {
3125 my $conf = new FS::Conf;
3126 my $verification = $conf->config('selfservice-password_reset_verification')
3127 or return { 'error' => 'Password resets disabled' };
3129 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3130 or return { 'error' => "Can't resume session" }; #better error message
3132 if ( $reset_session->{'svcnum'} ) {
3134 my $svcnum = $reset_session->{'svcnum'};
3136 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3137 or return { 'error' => "Service not found" };
3139 $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3140 my $info = skin_info($p);
3144 'session_id' => $p->{'session_id'},
3145 'username' => $svc_acct->username,
3148 } elsif ( $reset_session->{'contactnum'} ) {
3150 my $contactnum = $reset_session->{'contactnum'};
3152 my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3153 or return { 'error' => "Contact not found" };
3155 my @contact_email = $contact->contact_email;
3156 return { 'error' => 'No contact email' } unless @contact_email;
3158 $p->{'agentnum'} = $contact->cust_main->agentnum;
3159 my $info = skin_info($p);
3163 'session_id' => $p->{'session_id'},
3164 'email' => $contact_email[0]->email, #the first?
3169 return { 'error' => 'No svcnum or contactnum in session' }; #??
3175 sub process_reset_passwd {
3178 my $conf = new FS::Conf;
3179 my $verification = $conf->config('selfservice-password_reset_verification')
3180 or return { 'error' => 'Password resets disabled' };
3182 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3183 or return { 'error' => "Can't resume session" }; #better error message
3188 if ( $reset_session->{'svcnum'} ) {
3190 my $svcnum = $reset_session->{'svcnum'};
3192 $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3193 or return { 'error' => "Service not found" };
3195 $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3196 $info ||= skin_info($p);
3201 if ( $reset_session->{'contactnum'} ) {
3203 my $contactnum = $reset_session->{'contactnum'};
3205 $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3206 or return { 'error' => "Contact not found" };
3208 $p->{'agentnum'} ||= $contact->cust_main->agentnum;
3209 $info ||= skin_info($p);
3213 return { %$info, 'error' => "New passwords don't match." }
3214 if $p->{'new_password'} ne $p->{'new_password2'};
3216 return { %$info, 'error' => 'Enter new password' }
3217 unless length($p->{'new_password'});
3221 $svc_acct->set_password($p->{'new_password'});
3222 my $error = $svc_acct->replace();
3224 return { %$info, 'error' => $error } if $error;
3226 #my($label, $value) = $svc_acct->cust_svc->label;
3227 #return { 'error' => $error,
3228 # #'label' => $label,
3229 # #'value' => $value,
3236 my $error = $contact->change_password($p->{'new_password'});
3238 return { %$info, 'error' => $error }; # if $error;
3242 #password changed ,so remove session, don't want it reused
3243 _cache->remove($p->{'session_id'});
3245 return { %$info, 'error' => '' };
3251 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3252 return { 'error' => $session } if $context eq 'error';
3255 if ( $session->{'pkgnum'} ) {
3257 #tickets for specific service with pkg-balances on
3258 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3259 'pkgnum' => $session->{'pkgnum'} })
3260 or return { 'error' => 'unknown package' };
3261 foreach my $cust_svc ( $cust_pkg->cust_svc ) {
3262 push @tickets, $cust_svc->tickets( $p->{status} );
3267 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
3268 or return { 'error' => "unknown custnum $custnum" };
3270 @tickets = $cust_main->tickets( $p->{status} );
3273 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
3274 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
3275 my $conf = new FS::Conf;
3276 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
3280 ($a->{'_selfservice_priority'} eq '') <=>
3281 ($b->{'_selfservice_priority'} eq '')
3284 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
3290 +{ tickets => \@tickets };
3297 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3298 return { 'error' => $session } if $context eq 'error';
3300 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
3301 FS::TicketSystem->init();
3303 my $conf = new FS::Conf;
3304 my $queue = $p->{'queue'}
3305 || $conf->config('ticket_system-selfservice_queueid')
3306 || $conf->config('ticket_system-default_queueid');
3308 warn "$me create_ticket: creating ticket\n" if $DEBUG;
3309 my $err_or_ticket = FS::TicketSystem->create_ticket(
3310 '', #create RT session based on FS CurrentUser (fs_selfservice)
3312 'custnum' => $custnum,
3313 'svcnum' => $session->{'svcnum'},
3314 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
3317 if ( ref($err_or_ticket) ) {
3318 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
3320 return { 'error' => '',
3321 'ticket_id' => $err_or_ticket->id,
3324 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
3326 return { 'error' => $err_or_ticket };
3334 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3335 return { 'error' => $session } if $context eq 'error';
3337 return { error => 'requested format not implemented' }
3338 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
3340 my $conf = new FS::Conf;
3341 my $age_threshold = 0;
3342 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
3343 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
3345 my $search = { 'custnum' => $custnum };
3346 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3347 my $cust_main = qsearchs('cust_main', $search )
3348 or return { 'error' => "unknown custnum $custnum" };
3350 # does it make more sense to just run one sql query for this instead of all the
3351 # insanity below? would increase performance greately for large data sets?
3353 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
3354 my @part_svc = $cust_pkg->part_svc;
3355 foreach my $part_svc ( @part_svc ) {
3356 if($part_svc->svcdb eq 'svc_phone'){
3357 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
3358 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
3359 push @svc_phone, $cust_pkg_svc->svc_x
3360 if $cust_pkg_svc->date_inserted >= $age_threshold;
3368 my($xls_r,$xls_c) = (0,0);
3371 my @fields = qw( countrycode phonenum pin sip_password phone_name );
3372 if($p->{'format'} eq 'csv') {
3373 $csv = new Text::CSV_XS { 'always_quote' => 1,
3376 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
3377 $content .= $csv->string;
3379 elsif($p->{'format'} eq 'xls') {
3380 my $XLS1 = new IO::Scalar \$content;
3381 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
3382 or return { 'error' => "Error opening .xls file: $!" };
3383 $xls = $xls_workbook->add_worksheet('DIDs');
3384 foreach ( @fields ) {
3385 $xls->write(0,$xls_c++,$_);
3390 foreach my $svc_phone ( @svc_phone ) {
3391 my @cols = map { $svc_phone->$_ } @fields;
3392 if($p->{'format'} eq 'csv') {
3393 return { 'error' => 'Unable to create CSV' }
3394 unless $csv->combine(@cols);
3395 $content .= $csv->string;
3397 elsif($p->{'format'} eq 'xls') {
3400 $xls->write($xls_r,$xls_c++,$_);
3406 $xls_workbook->close() if $p->{'format'} eq 'xls';
3408 { content => $content, format => $p->{'format'}, };
3413 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3414 return { 'error' => $session } if $context eq 'error';
3416 # warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3417 # FS::TicketSystem->init();
3418 # return { 'error' => 'get_ticket configuration error' }
3419 # if $FS::TicketSystem::system ne 'RT_Internal';
3421 # check existence and ownership as part of this
3422 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3423 my $rt_session = FS::TicketSystem->session('');
3424 my $Ticket = FS::TicketSystem->get_ticket_object(
3426 ticket_id => $p->{'ticket_id'},
3429 return { 'error' => 'ticket not found' } if !$Ticket;
3431 if ( length( $p->{'subject'} || '' ) ) {
3433 if ( $p->{'subject'} ne $Ticket->Subject ) {
3434 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3435 return { 'error' => "unable to set subject: $msg" } if !$val;
3439 if(length($p->{'reply'})) {
3440 my @err_or_res = FS::TicketSystem->correspond_ticket(
3442 'ticket_id' => $p->{'ticket_id'},
3443 'content' => $p->{'reply'},
3446 return { 'error' => 'unable to reply to ticket' }
3447 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3450 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3451 my $err_or_ticket = FS::TicketSystem->get_ticket(
3453 'ticket_id' => $p->{'ticket_id'},
3456 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3457 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3459 return { 'error' => $err_or_ticket };
3462 my @custs = @{$err_or_ticket->{'custs'}};
3463 my @txns = @{$err_or_ticket->{'txns'}};
3466 # superseded by check in get_ticket_object
3467 #return { 'error' => 'invalid ticket requested' }
3468 #unless grep($_ eq $custnum, @custs);
3470 foreach my $txn ( @txns ) {
3471 push @filtered_txns, $txn
3472 if ($txn->{'type'} eq 'EmailRecord'
3473 || $txn->{'type'} eq 'Correspond'
3474 || $txn->{'type'} eq 'Create');
3477 warn "$me get_ticket: successful: \n"
3479 return { 'error' => '',
3480 'transactions' => \@filtered_txns,
3481 'ticket_fields' => $err_or_ticket->{'fields'},
3482 'ticket_id' => $p->{'ticket_id'},
3486 sub adjust_ticket_priority {
3488 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3489 return { 'error' => $session } if $context eq 'error';
3491 # warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3492 # FS::TicketSystem->init;
3493 my $ss_priority = FS::TicketSystem->selfservice_priority;
3495 return { 'error' => 'adjust_ticket_priority configuration error' }
3496 if $FS::TicketSystem::system ne 'RT_Internal'
3499 my $values = $p->{'values'}; #hashref, id => priority value
3502 foreach my $id (keys %$values) {
3503 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3504 my $Ticket = FS::TicketSystem->get_ticket_object('',
3506 'custnum' => $custnum,
3509 $ticket_error{$id} = 'ticket not found';
3513 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3514 # We're not going to implement it for RT_External.
3515 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3516 my $new_value = $values->{$id};
3517 next if $old_value eq $new_value;
3519 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3521 # AddCustomFieldValue works fine (replacing any existing value) if it's
3522 # a single-valued custom field, which it should be. If it's not, you're
3523 # doing something wrong.
3525 if ( length($new_value) ) {
3526 ($val, $msg) = $Ticket->AddCustomFieldValue(
3527 Field => $ss_priority,
3528 Value => $new_value,
3532 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3533 Field => $ss_priority,
3534 Value => $old_value,
3538 $ticket_error{$id} = $msg if !$val;
3539 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3541 return { 'error' => '',
3542 'ticket_error' => \%ticket_error,
3543 %{ customer_info($p) } # send updated customer info back
3549 sub _custoragent_session_custnum {
3552 my($context, $session, $custnum);
3553 if ( $p->{'session_id'} ) {
3555 $context = 'customer';
3556 $session = _cache->get($p->{'session_id'})
3557 or return ( 'error' => "Can't resume session" ); #better error message
3558 $custnum = $session->{'custnum'};
3560 } elsif ( $p->{'agent_session_id'} ) {
3563 my $agent_cache = new FS::ClientAPI_SessionCache( {
3564 'namespace' => 'FS::ClientAPI::Agent',
3566 $session = $agent_cache->get($p->{'agent_session_id'})
3567 or return ( 'error' => "Can't resume session" ); #better error message
3568 $custnum = $p->{'custnum'};
3572 return ( 'error' => "Can't resume session" ); #better error message
3575 ($context, $session, $custnum);