1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
10 use Digest::SHA qw(sha512_hex);
13 use Time::Local qw(timelocal_nocheck);
14 use Business::CreditCard 0.35;
17 use Spreadsheet::WriteExcel;
18 use OLE::Storage_Lite;
19 use FS::UI::Web::small_custview qw(small_custview); #less doh
21 use FS::UI::bytecount qw( display_bytecount );
24 use FS::Record qw(qsearch qsearchs dbh);
25 use FS::Msgcat qw(gettext);
26 use FS::Misc qw(card_types money_pretty);
27 use FS::Misc::DateTime qw(parse_datetime);
29 use FS::ClientAPI_SessionCache;
41 use FS::legacy_cust_bill;
42 use FS::cust_main_county;
46 use FS::acct_rt_transaction;
49 use FS::cust_location;
51 # for code organization
52 use FS::ClientAPI::MyAccount::contact;
53 use FS::ClientAPI::MyAccount::quotation;
56 $me = '[FS::ClientAPI::MyAccount]';
58 use vars qw( @cust_main_editable_fields @location_editable_fields );
59 @cust_main_editable_fields = qw(
60 first last company daytime night fax mobile
62 payby payinfo payname paystart_month paystart_year payissue payip
63 ss paytype paystate stateid stateid_state
65 @location_editable_fields = qw(
66 address1 address2 city county state zip country
70 BEGIN { #preload to reduce time customer_info takes
71 if ( $FS::TicketSystem::system ) {
72 warn "$me: initializing ticket system\n" if $DEBUG;
73 FS::TicketSystem->init();
78 $cache ||= new FS::ClientAPI_SessionCache( {
79 'namespace' => 'FS::ClientAPI::MyAccount',
86 my($context, $session, $custnum) = _custoragent_session_custnum($p);
87 #return { 'error' => $session } if $context eq 'error';
90 if ( $context eq 'customer' ) {
92 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
95 $sth->execute($custnum) or die $sth->errstr;
97 $agentnum = $sth->fetchrow_arrayref->[0]
98 or die "no agentnum for custnum $custnum";
100 #} elsif ( $context eq 'agent' ) {
101 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
104 $p->{'agentnum'} = $agentnum;
106 my $conf = new FS::Conf;
108 #false laziness w/Signup.pm
110 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
112 if ( $skin_info_cache_agent ) {
114 warn "$me loading cached skin info for agentnum $agentnum\n"
119 warn "$me populating skin info cache for agentnum $agentnum\n"
122 $skin_info_cache_agent = {
123 'agentnum' => $agentnum,
124 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
125 qw( company_name date_format ) ),
126 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
127 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
128 text_color link_color vlink_color hlink_color alink_color
129 font title_color title_align title_size menu_bgcolor menu_fontsize
132 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
133 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
134 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo enable_payment_without_balance )
136 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
137 qw( title_left_image title_right_image
138 menu_top_image menu_body_image menu_bottom_image
141 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
142 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
143 qw( head body_header body_footer company_address ) ),
144 'money_char' => $conf->config("money_char") || '$',
145 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
148 services.php Services
149 services.php My Services
150 services_new.php Order a new service
153 personal.php Personal Information
154 password.php Change Password
157 payment_cc.php Credit Card Payment
158 payment_ach.php Electronic Check Payment
159 payment_paypal.php PayPal Payment
160 payment_webpay.php Webpay Payments
163 usage_data.php Data usage
164 usage_cdr.php Call usage
166 tickets.php Help Desk
167 tickets.php Open Tickets
168 tickets_resolved.php Resolved Tickets
169 ticket_create.php Create a new ticket
177 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
181 #{ %$skin_info_cache_agent };
182 $skin_info_cache_agent;
189 my $conf = new FS::Conf;
193 'phone_login' => $conf->exists('selfservice_server-phone_login'),
194 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
195 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
196 'banner_image_md5' =>
197 md5_hex($conf->config_binary('selfservice-login_banner_image')),
204 sub login_banner_image {
206 my $conf = new FS::Conf;
207 my $image = $conf->config_binary('selfservice-login_banner_image');
209 'md5' => md5_hex($image),
214 #false laziness w/FS::ClientAPI::passwd::passwd
218 my $conf = new FS::Conf;
222 if ( $p->{'domain'} eq 'svc_phone'
223 && $conf->exists('selfservice_server-phone_login') ) {
225 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
226 return { error => 'Number not found.' } unless $svc_phone;
229 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
230 #return { error => 'Only primary user may log in.' }
231 # if $conf->exists('selfservice_server-primary_only')
232 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
234 return { error => 'Incorrect PIN.' }
235 unless $svc_phone->check_pin($p->{'password'});
239 } elsif ( $p->{email}
240 && (my $contact = FS::contact->by_selfservice_email($p->{email}))
243 return { error => 'Incorrect contact password.' }
244 unless $contact->authenticate_password($p->{'password'});
246 $session->{'contactnum'} = $contact->contactnum;
248 $session->{'custnum'} = $contact->custnum;
252 ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
254 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
255 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
257 my @svc_acct = qsearch( 'svc_acct', { 'username' => $p->{'username'},
258 'domsvc' => $svc_domain->svcnum, }
261 if ( $conf->exists('selfservice_server-login_svcpart') ) {
262 my @svcpart = $conf->config('selfservice_server-login_svcpart');
263 @svc_acct = grep { my $svcpart = $_->cust_svc->svcpart;
264 scalar( grep( $_ eq $svcpart, @svcpart ) );
269 if ( $conf->exists('selfservice_server-primary_only') ) {
272 my $cust_svc = $_->cust_svc;
273 $cust_svc->cust_pkg->part_pkg->svcpart([qw( svc_acct svc_phone )])
274 == $cust_svc->svcpart
279 return { error => 'User not found.' } unless @svc_acct;
281 #return { error => 'Multiple users.' } if scalar(@svc_acct) > 1;
283 my $svc_acct = $svc_acct[0];
285 if ( $conf->exists('selfservice_server-login_svcpart') ) {
286 my @svcpart = $conf->config('selfservice_server-login_svcpart');
287 my $svcpart = $svc_acct->cust_svc->svcpart;
288 return { error => 'Invalid user.' }
289 unless grep($_ eq $svcpart, @svcpart);
292 return { error => 'Incorrect password.' }
293 unless $svc_acct->check_password($p->{'password'});
301 $session->{'svcnum'} = $svc_x->svcnum;
303 my $cust_svc = $svc_x->cust_svc;
304 my $cust_pkg = $cust_svc->cust_pkg;
306 my $cust_main = $cust_pkg->cust_main;
307 $session->{'custnum'} = $cust_main->custnum;
308 if ( $conf->exists('pkg-balances') ) {
309 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
310 $cust_main->ncancelled_pkgs;
311 $session->{'pkgnum'} = $cust_pkg->pkgnum
312 if scalar(@cust_pkg) > 1;
316 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
317 #return { error => 'Only primary user may log in.' }
318 # if $conf->exists('selfservice_server-primary_only')
319 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
320 my $part_pkg = $cust_pkg->part_pkg;
321 return { error => 'Only primary user may log in.' }
322 if $conf->exists('selfservice_server-primary_only')
323 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
329 $session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
330 } until ( ! defined _cache->get($session_id) ); #just in case
332 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
333 _cache->set( $session_id, $session, $timeout );
335 return { 'error' => '',
336 'session_id' => $session_id,
342 my $skin_info = skin_info($p);
343 if ( $p->{'session_id'} ) {
344 _cache->remove($p->{'session_id'});
345 return { %$skin_info, 'error' => '' };
347 return { %$skin_info, 'error' => "Can't resume session" }; #better error message
354 my($context, $session, $custnum) = _custoragent_session_custnum($p);
355 return { 'error' => $session } if $context eq 'error';
357 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
358 or return { 'error' => "Service not found" };
360 $session->{'svcnum'} = $svc_acct->svcnum;
362 my $conf = new FS::Conf;
363 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
364 _cache->set( $p->{'session_id'}, $session, $timeout );
366 return { 'error' => '' };
370 sub payment_gateway {
372 # takes a cust_main and a cust_payby entry, returns the payment_gateway
373 my $conf = new FS::Conf;
374 my $cust_main = shift;
375 my $cust_payby = shift;
376 my $gatewaynum = $conf->config('selfservice-payment_gateway');
378 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
379 die "configured gatewaynum $gatewaynum not found!" if !$pg;
383 return '' if ! FS::payby->realtime($cust_payby);
384 my $pg = $cust_main->agent->payment_gateway(
385 'method' => FS::payby->payby2bop($cust_payby),
395 my $conf = new FS::Conf;
397 my $info = skin_info($p);
399 use vars qw( $cust_paybys ); #cache for performance
400 unless ( $cust_paybys ) {
402 my %cust_paybys = map { $_ => 1 }
403 map { FS::payby->payby2payment($_) }
404 $conf->config('signup_server-payby');
406 $cust_paybys = [ keys %cust_paybys ];
409 $info->{'cust_paybys'} = $cust_paybys;
411 my($context, $session, $custnum) = _custoragent_session_custnum($p);
412 return { 'error' => $session } if $context eq 'error';
414 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
415 or return { 'error' => "unknown custnum $custnum" };
417 $info->{'hide_payment_fields'} = [
419 my $pg = payment_gateway($cust_main, $_);
420 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
421 } @{ $info->{cust_paybys} }
424 $info->{'self_suspend_reason'} =
425 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
427 $info->{'edit_ticket_subject'} =
428 $conf->exists('ticket_system-selfservice_edit_subject') &&
429 $cust_main->edit_subject;
431 $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
433 $info->{'hide_usage'} = $conf->exists('selfservice_hide-usage');
436 'custnum' => $custnum,
437 'access_pkgnum' => $session->{'pkgnum'},
438 'access_svcnum' => $session->{'svcnum'},
445 my($context, $session, $custnum) = _custoragent_session_custnum($p);
446 return { 'error' => $session } if $context eq 'error';
450 my $conf = new FS::Conf;
451 $return{'require_address2'} = $conf->exists('cust_main-require_address2');
453 # if ( $FS::TicketSystem::system ) {
454 # warn "$me customer_info: initializing ticket system\n" if $DEBUG;
455 # FS::TicketSystem->init();
458 if ( $custnum ) { #customer record
460 %return = ( %return, %{ customer_info_short($p) } );
462 #redundant with customer_info_short, but we need it for several things below
463 my $search = { 'custnum' => $custnum };
464 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
465 my $cust_main = qsearchs('cust_main', $search )
466 or return { 'error' => "unknown custnum $custnum" };
468 my $list_tickets = list_tickets($p);
469 $return{'tickets'} = $list_tickets->{'tickets'};
471 if ( $session->{'pkgnum'} ) {
472 #XXX open invoices in the pkg-balances case
474 $return{'money_char'} = $conf->config("money_char") || '$';
477 invnum => $_->invnum,
478 date => time2str("%b %o, %Y", $_->_date),
480 charged => $_->charged,
482 } $cust_main->open_cust_bill;
483 $return{open_invoices} = \@open;
485 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
486 my $sth = dbh->prepare($sql) or die dbh->errstr;
487 $sth->execute($custnum) or die $sth->errstr;
488 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
489 $return{'last_invoice_date_pretty'} =
490 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
493 #customer_info_short always has nobalance on..
494 $return{small_custview} =
495 small_custview( $cust_main,
496 $return{countrydefault},
497 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
500 $return{has_ship_address} = $cust_main->has_ship_address;
501 $return{status} = $cust_main->status;
502 $return{statuscolor} = $cust_main->statuscolor;
504 # compatibility: some places in selfservice use this to determine
505 # if there's a ship address
506 if ( $return{has_ship_address} ) {
507 $return{ship_last} = $cust_main->last;
508 $return{ship_first} = $cust_main->first;
511 if (scalar($conf->config('support_packages'))) {
512 my @support_services = ();
513 foreach ($cust_main->support_services) {
514 my $seconds = $_->svc_x->seconds || 0;
515 my $time_remaining = (($seconds < 0) ? '-' : '' ).
516 int(abs($seconds)/3600)."h".
517 sprintf("%02d",(abs($seconds)%3600)/60)."m";
518 my $cust_pkg = $_->cust_pkg;
521 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
522 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
523 push @support_services, { svcnum => $_->svcnum,
524 time => $time_remaining,
529 $return{support_services} = \@support_services;
532 if ( $conf->config('prepayment_discounts-credit_type') ) {
534 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
537 } elsif ( $session->{'svcnum'} ) { #no customer record
539 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
540 or die "unknown svcnum";
541 $return{name} = $svc_acct->email;
545 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
549 return { 'error' => '',
550 'custnum' => $custnum,
556 sub customer_info_short {
559 my($context, $session, $custnum) = _custoragent_session_custnum($p);
560 return { 'error' => $session } if $context eq 'error';
564 my $conf = new FS::Conf;
566 if ( $custnum ) { #customer record
568 my $search = { 'custnum' => $custnum };
569 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
570 my $cust_main = qsearchs('cust_main', $search )
571 or return { 'error' => "unknown custnum $custnum" };
573 $return{display_custnum} = $cust_main->display_custnum;
575 if ( $session->{'pkgnum'} ) {
576 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
577 #next_bill_date from cust_pkg?
579 $return{balance} = $cust_main->balance;
580 $return{next_bill_date} = $cust_main->next_bill_date;
581 $return{next_bill_date_pretty} =
582 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
585 $return{balance_pretty} = money_pretty($return{balance});
587 $return{countrydefault} = scalar($conf->config('countrydefault'));
589 $return{small_custview} =
590 small_custview( $cust_main,
591 $return{countrydefault},
595 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
597 $return{payby} = $cust_main->payby;
599 #none of these are terribly expensive if we want 'em...
600 for (@cust_main_editable_fields) {
601 $return{$_} = $cust_main->get($_);
603 #maybe a little more expensive, but it should be cached by now
604 for (@location_editable_fields) {
605 $return{$_} = $cust_main->bill_location->get($_);
606 $return{'ship_'.$_} = $cust_main->ship_location->get($_);
609 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
610 $return{payinfo} = $cust_main->paymask;
611 @return{'month', 'year'} = $cust_main->paydate_monthyear;
614 my @invoicing_list = $cust_main->invoicing_list;
615 $return{'invoicing_list'} =
616 join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
617 $return{'postal_invoicing'} =
618 0 < ( grep { $_ eq 'POST' } @invoicing_list );
620 if ( $session->{'svcnum'} ) {
621 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
622 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
623 $return{'svcnum'} = $session->{'svcnum'};
626 } elsif ( $session->{'svcnum'} ) { #no customer record
628 #uuh, not supproted yet... die?
629 return { 'error' => 'customer_info_short not yet supported as agent' };
633 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
637 # this is here because this routine is called by both fs_ and ng_ main pages, where it appears
638 # it is not customer-specific, though it is only shown to authenticated customers
639 # it is not currently agent-specific, though at some point it might be
640 $return{'announcement'} = join(' ',$conf->config('selfservice-announcement')) || '';
642 return { 'error' => '',
643 'custnum' => $custnum,
648 sub customer_recurring {
651 my($context, $session, $custnum) = _custoragent_session_custnum($p);
652 return { 'error' => $session } if $context eq 'error';
656 my $conf = new FS::Conf;
658 my $search = { 'custnum' => $custnum };
659 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
660 my $cust_main = qsearchs('cust_main', $search )
661 or return { 'error' => "customer_info_short: unknown custnum $custnum" };
663 $return{'display_recurring'} = [ $cust_main->display_recurring ];
665 return { 'error' => '',
666 'custnum' => $custnum,
671 sub billing_history {
674 my($context, $session, $custnum) = _custoragent_session_custnum($p);
675 return { 'error' => $session } if $context eq 'error';
677 return { 'error' => 'No customer' } unless $custnum;
679 my $search = { 'custnum' => $custnum };
680 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
681 my $cust_main = qsearchs('cust_main', $search )
682 or return { 'error' => "unknown custnum $custnum" };
686 if ( $session->{'pkgnum'} ) {
687 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
688 #next_bill_date from cust_pkg?
689 return { 'error' => 'No history for package' };
692 $return{balance} = $cust_main->balance;
693 $return{balance_pretty} = money_pretty($return{balance});
694 $return{next_bill_date} = $cust_main->next_bill_date;
695 $return{next_bill_date_pretty} =
696 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
699 my $conf = new FS::Conf;
701 $return{'history'} = [
702 $cust_main->payment_history(
703 'line_items' => $conf->exists('selfservice-billing_history-line_items'),
708 $return{'money_char'} = $conf->config("money_char") || '$',
716 my $session = _cache->get($p->{'session_id'})
717 or return { 'error' => "Can't resume session" }; #better error message
719 my $custnum = $session->{'custnum'}
720 or return { 'error' => "no customer record" };
722 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
723 or return { 'error' => "unknown custnum $custnum" };
725 my $conf = new FS::Conf;
726 if (($p->{payby} eq "CHEK" || $p->{payby} eq "DCHEK") && $conf->exists('selfservice-ACH_info_readonly')) {
727 return { 'error' => "You do not have authority to add a bank account" };
730 my $new = new FS::cust_main { $cust_main->hash };
732 $new->set( $_ => $p->{$_} )
733 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
735 if ( exists($p->{address1}) ) {
736 my $bill_location = FS::cust_location->new({
737 map { $_ => $p->{$_} } @location_editable_fields
739 # if this is unchanged from before, cust_main::replace will ignore it
740 $new->set('bill_location' => $bill_location);
743 if ( exists($p->{ship_address1}) ) {
744 my $ship_location = FS::cust_location->new({
745 map { $_ => $p->{"ship_$_"} } @location_editable_fields
747 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
748 # Selfservice unfortunately tries to indicate "same as billing
749 # address" by sending all fields empty. Did this ever work?
750 $ship_location = $cust_main->bill_location;
752 $new->set('ship_location' => $ship_location);
754 # but if it hasn't been passed in at all, leave ship_location alone--
755 # DON'T change it to match bill_location.
758 if (exists($p->{'payby'})) {
759 $p->{'payby'} =~ /^([A-Z]{4})$/
760 or return { 'error' => "illegal_payby " . $p->{'payby'} };
764 if ( $payby =~ /^(CARD|DCRD)$/ ) {
766 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
768 if ( $new->payinfo eq $cust_main->paymask ) {
769 $new->payinfo($cust_main->payinfo);
770 $new->paycvv( $p->{'paycvv'} || $cust_main->paycvv );
772 $new->payinfo($p->{'payinfo'});
773 return { 'error' => 'CVV2 is required' }
774 if ! $p->{'paycvv'} && $conf->exists('selfservice-onfile_require_cvv');
775 $new->paycvv( $p->{'paycvv'} )
778 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
780 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
783 $p->{'payinfo1'} =~ /^([\dx]+)$/
784 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
786 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
787 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
789 $payinfo = $payinfo1. '@'. $payinfo2;
791 $new->payinfo( ($payinfo eq $cust_main->paymask)
792 ? $cust_main->payinfo
796 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
798 } elsif ( $payby =~ /^(BILL)$/ ) {
800 } elsif ( $payby ) { #notyet ready
801 return { 'error' => "unknown payby $payby" };
805 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
806 #false laziness with httemplate/edit/process/cust_main.cgi
807 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
808 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
810 @invoicing_list = $cust_main->invoicing_list;
813 my $error = $new->replace($cust_main, \@invoicing_list);
814 return { 'error' => $error } if $error;
817 return { 'error' => '' };
822 my $session = _cache->get($p->{'session_id'})
823 or return { 'error' => "Can't resume session" }; #better error message
829 my $conf = new FS::Conf;
830 use vars qw($payment_info); #cache for performance
831 unless ( $payment_info ) {
833 my %states = map { $_->state => 1 }
834 qsearch('cust_main_county', {
835 'country' => $conf->config('countrydefault') || 'US'
838 my %cust_paybys = map { $_ => 1 }
839 map { FS::payby->payby2payment($_) }
840 $conf->config('signup_server-payby');
842 my @cust_paybys = keys %cust_paybys;
846 #list all counties/states/countries
847 'cust_main_county' =>
848 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
850 #shortcut for one-country folks
852 [ sort { $a cmp $b } keys %states ],
854 'card_types' => card_types(),
856 'withcvv' => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
857 'require_cvv' => $conf->exists('selfservice-require_cvv'),
858 'onfile_require_cvv' => $conf->exists('selfservice-onfile_require_cvv'),
860 'paytypes' => [ @FS::cust_main::paytypes ],
862 'paybys' => [ $conf->config('signup_server-payby') ],
863 'cust_paybys' => \@cust_paybys,
865 'stateid_label' => FS::Msgcat::_gettext('stateid'),
866 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
868 'show_ss' => $conf->exists('show_ss'),
869 'show_stateid' => $conf->exists('show_stateid'),
870 'show_paystate' => $conf->exists('show_bankstate'),
872 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
873 'ach_read_only' => $conf->exists('selfservice-ACH_info_readonly'),
883 my %return = %$payment_info;
885 delete $return{'cust_main_county'} if $p->{'omit_cust_main_county'};
887 my $custnum = $session->{'custnum'};
889 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
890 or return { 'error' => "unknown custnum $custnum" };
892 $return{'hide_payment_fields'} = [
894 my $pg = payment_gateway($cust_main, $_);
895 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
896 } @{ $return{cust_paybys} }
899 $return{balance} = $cust_main->balance; #XXX pkg-balances?
901 $return{payname} = $cust_main->payname
902 || ( $cust_main->first. ' '. $cust_main->get('last') );
904 $return{$_} = $cust_main->bill_location->get($_)
905 for qw(address1 address2 city state zip);
907 $return{payby} = $cust_main->payby;
908 $return{stateid_state} = $cust_main->stateid_state;
910 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
911 $return{card_type} = cardtype($cust_main->payinfo);
912 $return{payinfo} = $cust_main->paymask;
914 @return{'month', 'year'} = $cust_main->paydate_monthyear;
918 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
919 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
920 $return{payinfo1} = $payinfo1;
921 $return{payinfo2} = $payinfo2;
922 $return{paytype} = $cust_main->paytype;
923 $return{paystate} = $cust_main->paystate;
924 $return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
927 if ( $conf->config('prepayment_discounts-credit_type') ) {
929 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
932 #doubleclick protection
934 $return{payunique} = "webui-MyAccount-$_date-$$-". rand() * 2**32; #new
935 $return{paybatch} = $return{payunique}; #back compat
937 $return{credit_card_surcharge_percentage} = $conf->config('credit-card-surcharge-percentage', $cust_main->agentnum);
939 return { 'error' => '',
945 #some false laziness with httemplate/process/payment.cgi - look there for
946 #ACH and CVV support stuff
948 sub validate_payment {
951 my $session = _cache->get($p->{'session_id'})
952 or return { 'error' => "Can't resume session" }; #better error message
954 my $custnum = $session->{'custnum'};
956 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
957 or return { 'error' => "unknown custnum $custnum" };
959 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
960 or return { 'error' => gettext('illegal_amount') };
962 return { error => 'Amount must be greater than 0' } unless $amount > 0;
964 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
965 #changing the hidden form values
966 my $conf = new FS::Conf;
967 my $fee_display = $conf->config('selfservice_process-display') || 'add';
968 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
969 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
970 if ( $fee_display eq 'add'
972 and ! $fee_skip_first || scalar($cust_main->cust_pay)
975 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
976 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
979 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
980 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
981 my $discount_term = $1;
983 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
984 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
987 $p->{'payunique'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
988 or return { 'error' => gettext('illegal_text'). " payunique: ". $p->{'payunique'} };
991 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
992 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
995 $payunique = $paybatch if ! length($payunique) && length($paybatch);
997 $p->{'payby'} ||= 'CARD';
998 $p->{'payby'} =~ /^([A-Z]{4})$/
999 or return { 'error' => "illegal_payby " . $p->{'payby'} };
1002 #false laziness w/process/payment.cgi
1005 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
1007 $p->{'payinfo1'} =~ /^([\dx]+)$/
1008 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
1010 $p->{'payinfo2'} =~ /^([\dx]+)$/
1011 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
1013 $payinfo = $payinfo1. '@'. $payinfo2;
1015 $payinfo = $cust_main->payinfo
1016 if $cust_main->paymask eq $payinfo;
1019 foreach my $cust_payby ($cust_main->cust_payby('CHEK','DCHK')) {
1020 if ( $cust_payby->paymask eq $payinfo ) {
1021 $payinfo = $cust_payby->payinfo;
1027 if ($conf->exists('selfservice-ACH_info_readonly') && !$achonfile) {
1028 return { 'error' => "You are not allowed to change your payment information." };
1031 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
1033 $payinfo = $p->{'payinfo'};
1037 #more intelligent matching will be needed here if you change
1038 #card_masking_method and don't remove existing paymasks
1039 if ( $cust_main->paymask eq $payinfo ) {
1040 $payinfo = $cust_main->payinfo;
1044 $payinfo =~ s/\D//g;
1045 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
1046 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1050 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1051 return { 'error' => gettext('unknown_card_type') }
1052 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
1054 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
1055 if ( cardtype($payinfo) eq 'American Express card' ) {
1056 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
1057 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
1060 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
1061 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
1064 } elsif ( $conf->exists('selfservice-onfile_require_cvv') ) {
1065 return { 'error' => 'CVV2 is required' };
1066 } elsif ( !$onfile && $conf->exists('selfservice-require_cvv') ) {
1067 return { 'error' => 'CVV2 is required' };
1071 die "unknown payby $payby";
1074 my %payby2fields = (
1075 'CARD' => [ qw( paystart_month paystart_year payissue payip
1076 address1 address2 city state zip country ) ],
1077 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1081 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1084 'cust_main' => $cust_main, #XXX or just custnum??
1085 'amount' => sprintf('%.2f', $amount),
1087 'payinfo' => $payinfo,
1088 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
1089 'card_type' => $card_type,
1090 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1091 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1092 'month' => $p->{'month'},
1093 'year' => $p->{'year'},
1094 'payname' => $payname,
1095 'payunique' => $payunique,
1096 'paybatch' => $paybatch,
1097 'paycvv' => $paycvv,
1098 'payname' => $payname,
1099 'discount_term' => $discount_term,
1100 'pkgnum' => $session->{'pkgnum'},
1101 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1111 my $validate = validate_payment($p);
1112 return $validate if $validate->{'error'};
1114 my $conf = new FS::Conf;
1115 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1116 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1118 +{ map { $_=>$validate->{$_} }
1119 qw( card_type paymask payname paydate_pretty month year amount
1120 address1 address2 city state zip country
1126 sub process_stored_payment {
1129 my $session_id = $p->{'session_id'};
1131 my $payment_info = _cache->get( "payment_$session_id" )
1132 or return { 'error' => "Can't resume session" }; #better error message
1134 do_process_payment($payment_info);
1138 sub process_payment {
1141 my $payment_info = validate_payment($p);
1142 return $payment_info if $payment_info->{'error'};
1144 do_process_payment($payment_info);
1148 sub do_process_payment {
1149 my $validate = shift;
1151 my $cust_main = $validate->{'cust_main'};
1153 my $amount = delete $validate->{'amount'};
1156 my $payby = delete $validate->{'payby'};
1158 if ( $validate->{'save'} ) {
1159 my $new = new FS::cust_main { $cust_main->hash };
1160 if ($payby eq 'CARD' || $payby eq 'DCRD') {
1161 $new->set( $_ => $validate->{$_} )
1162 foreach qw( payname paystart_month paystart_year payissue payip );
1163 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
1165 my $bill_location = FS::cust_location->new({
1166 map { $_ => $validate->{$_} }
1167 qw(address1 address2 city state country zip)
1169 $new->set('bill_location' => $bill_location);
1170 # but don't allow the service address to change this way.
1172 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
1173 $new->set( $_ => $validate->{$_} )
1174 foreach qw( payname payip paytype paystate
1175 stateid stateid_state );
1176 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
1178 $new->payinfo( $validate->{'payinfo'} ); #to properly set paymask
1179 $new->set( 'paydate' => $validate->{'paydate'} );
1180 my $error = $new->replace($cust_main);
1182 #no, this causes customers to process their payments again
1183 #return { 'error' => $error };
1184 #XXX just warn verosely for now so i can figure out how these happen in
1185 # the first place, eventually should redirect them to the "change
1186 #address" page but indicate if the payment processed?
1187 delete($validate->{'payinfo'}); #don't want to log this!
1188 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1189 "NEW: ". Dumper($new)."\n".
1190 "OLD: ". Dumper($cust_main)."\n".
1191 "PACKET: ". Dumper($validate)."\n";
1197 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1201 'paynum_ref' => \$paynum,
1204 return { 'error' => $error } if $error;
1206 #no error, so order the fee package if applicable...
1207 my $conf = new FS::Conf;
1208 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1209 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1211 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1213 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1215 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1216 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1219 #and generate an invoice for it now too
1220 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1221 return { 'error' => "payment processed and fee ordered successfully, but error billing fee: $error" }
1226 $cust_main->apply_payments;
1229 my $receipt_html = '';
1231 # currently supported for realtime CC only; send receipt data to SS
1232 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1235 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1238 <TD ALIGN="right">Payment#</TD>
1239 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1243 <TD ALIGN="right">Date</TD>
1245 <TD BGCOLOR="#FFFFFF"><B>! .
1246 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1252 <TD ALIGN="right">Amount</TD>
1253 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1258 <TD ALIGN="right">Payment method</TD>
1259 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1272 'amount' => sprintf('%.2f', $cust_pay->paid),
1273 'date' => $cust_pay->_date,
1274 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1275 'time_pretty' => time2str('%T', $cust_pay->_date),
1276 'auth_num' => $cust_pay->auth,
1277 'order_num' => $cust_pay->order_number,
1278 'receipt_html' => $receipt_html,
1285 'receipt_html' => '',
1292 sub realtime_collect {
1295 my $session = _cache->get($p->{'session_id'})
1296 or return { 'error' => "Can't resume session" }; #better error message
1298 my $custnum = $session->{'custnum'};
1300 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1301 or return { 'error' => "unknown custnum $custnum" };
1304 if ( $p->{'amount'} ) {
1305 $amount = $p->{'amount'};
1307 elsif ( $session->{'pkgnum'} ) {
1308 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1311 $amount = $cust_main->balance;
1314 my $error = $cust_main->realtime_collect(
1315 'method' => $p->{'method'},
1316 'amount' => $amount,
1317 'pkgnum' => $session->{'pkgnum'},
1318 'session_id' => $p->{'session_id'},
1322 return { 'error' => $error } unless ref( $error );
1324 return { 'error' => '', amount => $amount, %$error };
1327 sub start_thirdparty {
1329 my $session = _cache->get($p->{'session_id'})
1330 or return { 'error' => "Can't resume session" }; #better error message
1331 my $custnum = $session->{'custnum'};
1332 my $cust_main = FS::cust_main->by_key($custnum);
1334 my $amount = $p->{'amount'}
1335 or return { error => 'no amount' };
1337 my $result = $cust_main->create_payment(
1338 'method' => $p->{'method'},
1339 'amount' => $p->{'amount'},
1340 'pkgnum' => $session->{'pkgnum'},
1341 'session_id' => $p->{'session_id'},
1344 if ( ref($result) ) { # hashref or error
1347 return { error => $result };
1351 sub finish_thirdparty {
1353 my $session_id = delete $p->{'session_id'};
1354 my $session = _cache->get($session_id)
1355 or return { 'error' => "Can't resume session" };
1356 my $custnum = $session->{'custnum'};
1357 my $cust_main = FS::cust_main->by_key($custnum);
1359 if ( $p->{_cancel} ) {
1360 # customer backed out of making a payment
1361 return $cust_main->cancel_payment( $session_id );
1363 my $result = $cust_main->execute_payment( $session_id, %$p );
1364 if ( ref($result) ) {
1367 return { error => $result };
1371 sub process_payment_order_pkg {
1374 my $hr = process_payment($p);
1375 return $hr if $hr->{'error'};
1380 sub process_payment_order_renew {
1383 my $hr = process_payment($p);
1384 return $hr if $hr->{'error'};
1389 sub process_prepay {
1393 my $session = _cache->get($p->{'session_id'})
1394 or return { 'error' => "Can't resume session" }; #better error message
1398 my $custnum = $session->{'custnum'};
1400 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1401 or return { 'error' => "unknown custnum $custnum" };
1403 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1404 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1412 return { 'error' => $error } if $error;
1414 return { 'error' => '',
1415 'amount' => $amount,
1416 'seconds' => $seconds,
1417 'duration' => duration_exact($seconds),
1418 'upbytes' => $upbytes,
1419 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1420 'downbytes' => $downbytes,
1421 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1422 'totalbytes'=> $totalbytes,
1423 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1430 my $session = _cache->get($p->{'session_id'})
1431 or return { 'error' => "Can't resume session" }; #better error message
1433 my $custnum = $session->{'custnum'};
1435 my $invnum = $p->{'invnum'};
1437 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1438 'custnum' => $custnum } )
1439 or return { 'error' => "Can't find invnum" };
1443 return { 'error' => '',
1444 'invnum' => $invnum,
1445 'invoice_text' => join('', $cust_bill->print_text ),
1446 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1453 my $session = _cache->get($p->{'session_id'})
1454 or return { 'error' => "Can't resume session" }; #better error message
1456 my $custnum = $session->{'custnum'};
1458 my $invnum = $p->{'invnum'};
1460 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1461 'custnum' => $custnum } )
1462 or return { 'error' => "Can't find invnum" };
1466 return { 'error' => '',
1467 'invnum' => $invnum,
1468 'invoice_pdf' => $cust_bill->print_pdf({
1469 'unsquelch_cdr' => 1,
1470 'locale' => $p->{'locale'},
1476 sub legacy_invoice {
1478 my $session = _cache->get($p->{'session_id'})
1479 or return { 'error' => "Can't resume session" }; #better error message
1481 my $custnum = $session->{'custnum'};
1483 my $legacyinvnum = $p->{'legacyinvnum'};
1486 'legacyinvnum' => $legacyinvnum,
1487 'custnum' => $custnum,
1490 my $legacy_cust_bill =
1491 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1492 || qsearchs('legacy_cust_bill', \%hash )
1493 or return { 'error' => "Can't find legacyinvnum" };
1497 return { 'error' => '',
1498 'legacyinvnum' => $legacyinvnum,
1499 'legacyid' => $legacy_cust_bill->legacyid,
1500 'invoice_html' => $legacy_cust_bill->content_html,
1505 sub legacy_invoice_pdf {
1507 my $session = _cache->get($p->{'session_id'})
1508 or return { 'error' => "Can't resume session" }; #better error message
1510 my $custnum = $session->{'custnum'};
1512 my $legacyinvnum = $p->{'legacyinvnum'};
1514 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1515 'legacyinvnum' => $legacyinvnum,
1516 'custnum' => $custnum,
1517 }) or return { 'error' => "Can't find legacyinvnum" };
1521 return { 'error' => '',
1522 'legacyinvnum' => $legacyinvnum,
1523 'legacyid' => $legacy_cust_bill->legacyid,
1524 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1532 #sessioning for this? how do we get the session id to the backend invoice
1533 # template so it can add it to the link, blah
1536 if ( $p->{'invnum'} ) {
1537 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1538 or return { 'error' => 'unknown invnum' };
1539 $agentnum = $cust_bill->cust_main->agentnum;
1542 my $templatename = $p->{'template'} || $p->{'templatename'};
1544 #false laziness-ish w/view/cust_bill-logo.cgi
1546 my $conf = new FS::Conf;
1547 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1548 $templatename = "_$1";
1553 my $filename = "logo$templatename.png";
1555 return { 'error' => '',
1556 'logo' => $conf->config_binary($filename, $agentnum),
1557 'content_type' => 'image/png', #should allow gif, jpg too
1564 my $session = _cache->get($p->{'session_id'})
1565 or return { 'error' => "Can't resume session" }; #better error message
1567 my $custnum = $session->{'custnum'};
1569 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1570 or return { 'error' => "unknown custnum $custnum" };
1572 my $conf = new FS::Conf;
1574 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1576 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1581 #not super efficient, we also run cust_bill_pay/cust_credited inside owed
1582 my @payments_and_credits = sort {$b->_date <=> $a->_date} ($_->cust_bill_pay,$_->cust_credited);
1583 my $owed = $_->owed;
1585 +{ 'invnum' => $_->invnum,
1586 '_date' => $_->_date,
1587 'date' => time2str("%b %o, %Y", $_->_date),
1588 'date_short' => time2str("%m-%d-%Y", $_->_date),
1589 'previous' => sprintf('%.2f', ($_->previous)[0]),
1590 'charged' => sprintf('%.2f', $_->charged),
1591 'owed' => sprintf('%.2f', $owed),
1592 'balance' => sprintf('%.2f', $balance),
1593 'lastpay' => @payments_and_credits
1594 ? time2str("%b %o, %Y", $payments_and_credits[0]->_date)
1600 return { 'error' => '',
1601 'balance' => $cust_main->balance,
1602 'money_char' => $conf->config("money_char") || '$',
1603 'invoices' => $invoices,
1604 'legacy_invoices' => [
1606 +{ 'legacyinvnum' => $_->legacyinvnum,
1607 'legacyid' => $_->legacyid,
1608 '_date' => $_->_date,
1609 'date' => time2str("%b %o, %Y", $_->_date),
1610 'date_short' => time2str("%m-%d-%Y", $_->_date),
1611 'charged' => sprintf('%.2f', $_->charged),
1612 'has_content' => ( length($_->content_pdf)
1613 || length($_->content_html) ),
1623 my $session = _cache->get($p->{'session_id'})
1624 or return { 'error' => "Can't resume session" }; #better error message
1626 my $custnum = $session->{'custnum'};
1628 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1629 or return { 'error' => "unknown custnum $custnum" };
1631 return { 'error' => '',
1632 'balance' => $cust_main->balance,
1633 'money_char' => FS::Conf->new->config("money_char") || '$',
1634 'payments' => [ map $_->SSAPI_getinfo, $cust_main->cust_pay ],
1638 sub payment_receipt {
1640 my $session = _cache->get($p->{'session_id'})
1641 or return { 'error' => "Can't resume session" }; #better error message
1643 my $custnum = $session->{'custnum'};
1645 my $cust_pay = qsearchs('cust_pay', { 'custnum' => $custnum,
1646 'paynum' => $p->{'paynum'},
1649 or return { 'error' => "unknown payment ". $p->{'paynum'} };
1653 %{ $cust_pay->SSAPI_getinfo },
1659 my $session = _cache->get($p->{'session_id'})
1660 or return { 'error' => "Can't resume session" }; #better error message
1662 my $custnum = $session->{'custnum'};
1664 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1665 or return { 'error' => "unknown custnum $custnum" };
1667 my @errors = $cust_main->cancel( 'quiet'=>1 );
1669 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1671 return { 'error' => $error };
1678 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1679 return { 'error' => $session } if $context eq 'error';
1681 my $pkg = qsearchs({
1682 'table' => 'cust_pkg',
1683 'addl_from' => 'LEFT JOIN part_pkg USING ( pkgpart )',
1685 'custnum' => $custnum,
1686 'pkgnum' => $p->{'pkgnum'},
1689 or return {'error' => 'unknown pkg num $pkgnum'};
1692 pkg_label => $pkg->pkg,
1693 pkgpart => $pkg->pkgpart,
1694 classnum => $pkg->classnum,
1702 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1703 return { 'error' => $session } if $context eq 'error';
1705 my $search = { 'custnum' => $custnum };
1706 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1707 my $cust_main = qsearchs('cust_main', $search )
1708 or return { 'error' => "unknown custnum $custnum" };
1710 my $conf = new FS::Conf;
1711 my $immutable = $conf->exists('selfservice_immutable-package');
1713 # the duplication below is necessary:
1714 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1715 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1716 # non-backwards-compatible change breaking the software of anyone using the API
1717 # instead of the stock selfservice
1718 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1719 if( $conf->exists('selfservice_server-view-wholesale') ) {
1720 return { 'svcnum' => $session->{'svcnum'},
1721 'custnum' => $custnum,
1722 'cust_pkg' => [ map {
1724 immutable => $immutable,
1725 part_pkg => [ map $_->hashref, $_->part_pkg ],
1727 [ map $_->hashref, $_->available_part_svc ],
1729 [ map { my $ref = { $_->hash,
1730 label => [ $_->label ],
1732 $ref->{_password} = $_->svc_x->_password
1733 if $context eq 'agent'
1734 && $conf->exists('agent-showpasswords')
1735 && $_->part_svc->svcdb eq 'svc_acct';
1740 } $cust_main->cust_pkg
1743 small_custview( $cust_main, $conf->config('countrydefault') ),
1744 'wholesale_view' => 1,
1745 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1746 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1747 'lnp' => $conf->exists('svc_phone-lnp'),
1751 { 'svcnum' => $session->{'svcnum'},
1752 'custnum' => $custnum,
1753 'cust_pkg' => [ map {
1754 my $primary_cust_svc = $_->primary_cust_svc;
1757 immutable => $immutable,
1758 pkg_label => $_->pkg_locale,
1759 status => $_->status,
1760 statuscolor => $_->statuscolor,
1762 [ map { $_->hashref }
1763 grep { $_->selfservice_access ne 'hidden' }
1764 $_->available_part_svc
1767 [ map { my $ref = { $_->hash,
1768 label => [ $_->label ],
1770 $ref->{_password} = $_->svc_x->_password
1771 if $context eq 'agent'
1772 && $conf->exists('agent-showpasswords')
1773 && $_->part_svc->svcdb eq 'svc_acct';
1774 $ref->{svchash} = { $_->svc_x->hash } if
1775 $_->part_svc->svcdb eq 'svc_phone';
1776 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1777 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1780 grep { $_->part_svc->selfservice_access ne 'hidden' }
1785 ? { $primary_cust_svc->hash,
1786 label => [ $primary_cust_svc->label ],
1787 finger => $primary_cust_svc->svc_x->finger, #uuh
1788 $primary_cust_svc->part_svc->hash,
1792 } $cust_main->ncancelled_pkgs
1795 small_custview( $cust_main, $conf->config('countrydefault') ),
1796 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1804 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1805 return { 'error' => $session } if $context eq 'error';
1807 my $conf = new FS::Conf;
1809 my $hide_usage = $conf->exists('selfservice_hide-usage') ? 1 : 0;
1810 my $search = { 'custnum' => $custnum };
1811 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1812 my $cust_main = qsearchs('cust_main', $search )
1813 or return { 'error' => "unknown custnum $custnum" };
1815 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1816 if ( ! $pkgnum && $p->{'svcnum'} ) {
1817 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1818 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1822 my @cust_pkg_usage = ();
1823 foreach my $cust_pkg ( $p->{'ncancelled'}
1824 ? $cust_main->ncancelled_pkgs
1825 : $cust_main->unsuspended_pkgs ) {
1826 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1827 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1828 push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
1831 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1834 foreach (@cust_pkg_usage) {
1835 my $part = $_->part_pkg_usage;
1836 my $tag = $part->description . ($part->shared ? 1 : 0);
1837 my $row = $usage_pools{$tag}
1838 ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
1839 $row->[1] += sprintf('%.1f', $_->minutes); # minutes remaining
1840 $row->[2] += $part->minutes; # minutes total
1842 } # otherwise just leave them empty
1844 if ( $p->{'svcdb'} ) {
1845 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1847 : ref($p->{'svcdb'}) eq 'ARRAY'
1848 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1849 : { $p->{'svcdb'} => 1 };
1850 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1853 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1856 my @svcs; # stuff to return to the client
1857 my %bytes_used_total; # for _used columns only
1858 foreach my $cust_svc (@cust_svc) {
1859 my $svc_x = $cust_svc->svc_x;
1860 my($label, $value) = $cust_svc->label;
1861 my $part_svc = $cust_svc->part_svc;
1862 my $svcdb = $part_svc->svcdb;
1863 my $cust_pkg = $cust_svc->cust_pkg;
1864 my $part_pkg = $cust_pkg->part_pkg;
1867 'svcnum' => $cust_svc->svcnum,
1868 'display_svcnum' => $cust_svc->display_svcnum,
1872 'pkg_label' => $cust_pkg->pkg_locale,
1873 'pkg_status' => $cust_pkg->status,
1874 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
1877 # would it make sense to put this in a svc_* method?
1879 if (!$hide_usage and grep(/^$svcdb$/, qw(svc_acct svc_broadband)) and $part_svc->part_export_usage) {
1880 my $last_bill = $cust_pkg->last_bill || 0;
1882 my $up_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctInputOctets');
1883 my $down_used = $cust_svc->attribute_since_sqlradacct($last_bill,$now,'AcctOutputOctets');
1886 'seconds_used' => $cust_svc->seconds_since_sqlradacct($last_bill,$now),
1887 'upbytes_used' => display_bytecount($up_used),
1888 'downbytes_used' => display_bytecount($down_used),
1889 'totalbytes_used' => display_bytecount($up_used + $down_used)
1891 $bytes_used_total{'seconds_used'} += $hash{'seconds_used'};
1892 $bytes_used_total{'upbytes_used'} += $up_used;
1893 $bytes_used_total{'downbytes_used'} += $down_used;
1894 $bytes_used_total{'totalbytes_used'} += $up_used + $down_used;
1897 if ( $svcdb eq 'svc_acct' ) {
1898 foreach (qw(username email finger seconds)) {
1899 $hash{$_} = $svc_x->$_;
1905 'upbytes' => display_bytecount($svc_x->upbytes),
1906 'downbytes' => display_bytecount($svc_x->downbytes),
1907 'totalbytes' => display_bytecount($svc_x->totalbytes),
1909 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1910 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1911 'recharge_upbytes' =>
1912 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1913 'recharge_downbytes' =>
1914 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1915 'recharge_totalbytes' =>
1916 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1921 } elsif ( $svcdb eq 'svc_dsl' ) {
1923 $hash{'phonenum'} = $svc_x->phonenum;
1924 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1925 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1926 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1929 $hash{'name'} = $cust_main->name;
1931 # no usage to hide here
1933 } elsif ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
1935 # could potentially show lots of things...
1936 $hash{'outbound'} = 1;
1937 $hash{'inbound'} = 0;
1938 if ( $svcdb eq 'svc_phone' ) {
1939 if ( $part_pkg->plan eq 'voip_inbound' ) {
1940 $hash{'outbound'} = 0;
1941 $hash{'inbound'} = 1;
1942 } elsif ( $part_pkg->option('selfservice_inbound_format')
1943 or $conf->config('selfservice-default_inbound_cdr_format')
1945 $hash{'inbound'} = 1;
1948 foreach (qw(inbound outbound)) {
1949 # hmm...we can't filter by status here, because there might
1950 # not be cdr_terminations at all. have to go by date.
1951 # find all since the last bill date.
1952 # XXX cdr types? we are going to need them.
1954 my $sum_cdr = $svc_x->sum_cdrs(
1955 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
1956 'begin' => ($cust_pkg->last_bill || 0),
1958 'disable_charged_party' => 1,
1960 $hash{$_} = $sum_cdr->hashref;
1963 } # not hiding usage
1967 } # foreach $cust_svc
1969 foreach my $field (keys %bytes_used_total) {
1970 if ($field =~ /bytes/) {
1971 $bytes_used_total{$field} = display_bytecount($bytes_used_total{$field});
1976 'svcnum' => $session->{'svcnum'},
1977 'custnum' => $custnum,
1978 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1979 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
1981 'bytes_used_total' => \%bytes_used_total,
1983 map { $usage_pools{$_} }
1987 'hide_usage' => $hide_usage,
1992 sub _customer_svc_x {
1993 my($custnum, $svcnum, $table) = (shift, shift, shift);
1994 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
1996 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1997 my $search = " AND custnum = $1";
1998 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2001 'table' => ($table || 'svc_acct'),
2002 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2003 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
2004 #'LEFT JOIN cust_main USING ( custnum ) ',
2005 'hashref' => $hashref,
2006 'extra_sql' => $search, #important
2011 sub svc_status_html {
2014 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2015 return { 'error' => $session } if $context eq 'error';
2017 #XXX only svc_dsl for now
2018 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
2019 or return { 'error' => "Service not found" };
2021 my $html = $svc_x->getstatus_html;
2023 return { 'html' => $html };
2027 sub svc_status_hash {
2030 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2031 return { 'error' => $session } if $context eq 'error';
2033 #XXX only svc_acct for now
2034 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
2035 or return { 'error' => "Service not found" };
2037 my ( $html, $hashref ) = $svc_x->export_getstatus;
2042 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
2043 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
2044 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
2045 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
2046 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
2049 my( $p, $method ) = @_;
2051 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2052 return { 'error' => $session } if $context eq 'error';
2054 #XXX only svc_acct for now
2055 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
2056 or return { 'error' => "Service not found" };
2058 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
2060 my $error = $svc_x->$method($p); #$p? returns error?
2061 return { 'error' => $error } if $error;
2063 return {}; #? { 'error' => '' }
2067 sub acct_forward_info {
2070 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2071 return { 'error' => $session } if $context eq 'error';
2073 my $svc_forward = _customer_svc_x( $custnum,
2074 { 'srcsvc' => $p->{'svcnum'} },
2077 or return { 'error' => '',
2081 return { 'error' => '',
2082 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
2087 sub process_acct_forward {
2089 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2090 return { 'error' => $session } if $context eq 'error';
2092 my $old = _customer_svc_x( $custnum,
2093 { 'srcsvc' => $p->{'svcnum'} },
2097 if ( $p->{'dst'} eq '' ) {
2099 my $error = $old->delete;
2100 return { 'error' => $error };
2102 return { 'error' => '' };
2105 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
2106 'dst' => $p->{'dst'},
2111 $new->svcnum($old->svcnum);
2112 my $cust_svc = $old->cust_svc;
2113 $new->svcpart($old->svcpart);
2114 $new->pkgnuym($old->pkgnum);
2115 $error = $new->replace($old);
2117 my $conf = new FS::Conf;
2118 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
2120 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
2121 or return { 'error' => 'No service' }; #how would we even get here?
2123 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
2125 $error = $new->insert;
2128 return { 'error' => $error };
2132 sub list_dsl_devices {
2135 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2136 return { 'error' => $session } if $context eq 'error';
2138 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2139 or return { 'error' => "Service not found" };
2142 'devices' => [ map {
2143 +{ 'mac_addr' => $_->mac_addr };
2144 } $svc_dsl->dsl_device
2150 sub add_dsl_device {
2153 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2154 return { 'error' => $session } if $context eq 'error';
2156 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2157 or return { 'error' => "Service not found" };
2159 return { 'error' => 'No MAC address supplied' }
2160 unless length($p->{'mac_addr'});
2162 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
2163 'mac_addr' => scalar($p->{'mac_addr'}),
2165 my $error = $dsl_device->insert;
2166 return { 'error' => $error };
2170 sub delete_dsl_device {
2173 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2174 return { 'error' => $session } if $context eq 'error';
2176 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2177 or return { 'error' => "Service not found" };
2179 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
2180 'mac_addr' => scalar($p->{'mac_addr'}),
2183 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
2185 my $error = $dsl_device->delete;
2186 return { 'error' => $error };
2192 _usage_details( \&_port_graph, $p,
2193 'svcdb' => 'svc_port',
2198 my($svc_port, $begin, $end) = @_;
2200 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
2201 push @usage, { 'png' => $pngOrError };
2205 sub _list_svc_usage {
2206 my($svc_acct, $begin, $end) = @_;
2208 foreach my $part_export (
2209 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
2210 qw( sqlradius sqlradius_withdomain )
2212 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
2217 sub list_svc_usage {
2218 _usage_details(\&_list_svc_usage, @_);
2221 sub _list_support_usage {
2222 my($svc_acct, $begin, $end) = @_;
2224 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
2225 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
2227 push @usage, { 'seconds' => $_->seconds,
2228 'support' => $_->support,
2229 '_date' => $_->_date,
2230 'id' => $_->transaction_id,
2231 'creator' => $_->creator,
2232 'subject' => $_->subject,
2233 'status' => $_->status,
2234 'ticketid' => $_->ticketid,
2240 sub list_support_usage {
2241 _usage_details(\&_list_support_usage, @_);
2244 sub _list_cdr_usage {
2245 # XXX CDR type support...
2246 # XXX any way to do a paged search on this?
2247 # we have to return the results all at once...
2248 my($svc_x, $begin, $end, %opt) = @_;
2249 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
2253 'disable_charged_party' => 1,
2258 sub list_cdr_usage {
2260 _usage_details( \&_list_cdr_usage, $p );
2263 sub _usage_details {
2264 my($callback, $p, %opt) = @_;
2265 my $conf = FS::Conf->new;
2267 if ( $conf->exists('selfservice_hide-usage') ) {
2268 return { 'error' => 'Viewing usage is not allowed.' };
2271 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2272 return { 'error' => $session } if $context eq 'error';
2274 my $search = { 'svcnum' => $p->{'svcnum'} };
2275 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2277 my $cust_svc = qsearchs( 'cust_svc', $search );
2278 return { 'error' => 'No service selected in list_svc_usage' }
2281 my $svc_x = $cust_svc->svc_x;
2282 my $svcdb = $svc_x->table;
2283 my $cust_pkg = $cust_svc->cust_pkg;
2284 my $freq = $cust_pkg->part_pkg->freq;
2287 if ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
2289 if ( $p->{inbound} ) {
2290 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2291 || $conf->config('selfservice-default_inbound_cdr_format')
2292 || 'source_default';
2293 $callback_opt{inbound} = 1;
2295 $format = $cust_pkg->part_pkg->option('selfservice_format')
2296 || $conf->config('selfservice-default_cdr_format')
2300 $callback_opt{format} = $format;
2301 $callback_opt{use_clid} = 1;
2302 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2305 my $start = $cust_pkg->setup;
2306 #my $end = $cust_pkg->bill; # or time?
2309 unless ( $p->{beginning} ) {
2310 $p->{beginning} = $cust_pkg->last_bill;
2311 $p->{ending} = $end;
2314 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2315 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2317 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2321 if ( $conf->exists('selfservice-hide_cdr_price') ) {
2322 # ugly kludge, I know
2323 my ($delete_col) = grep { $header->[$_] eq 'Price' } (0..scalar(@$header));
2324 if (defined $delete_col) {
2325 delete($_->[$delete_col]) foreach ($header, @usage);
2329 #kinda false laziness with FS::cust_main::bill, but perhaps
2330 #we should really change this bit to DateTime and DateTime::Duration
2332 #change this bit to use Date::Manip? CAREFUL with timezones (see
2333 # mailing list archive)
2334 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2335 (localtime($p->{ending}) )[0,1,2,3,4,5];
2336 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2337 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2339 if ( $freq =~ /^\d+$/ ) {
2341 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2343 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2344 } elsif ( $freq =~ /^(\d+)w$/ ) {
2346 $nmday += $weeks * 7;
2347 $pmday -= $weeks * 7;
2348 } elsif ( $freq =~ /^(\d+)d$/ ) {
2352 } elsif ( $freq =~ /^(\d+)h$/ ) {
2357 return { 'error' => "unparsable frequency: ". $freq };
2360 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2361 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2365 'svcnum' => $p->{svcnum},
2366 'beginning' => $p->{beginning},
2367 'ending' => $p->{ending},
2368 'inbound' => $p->{inbound},
2369 'previous' => ($previous > $start) ? $previous : $start,
2370 'next' => ($next < $end) ? $next : $end,
2371 'header' => $header,
2379 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2380 return { 'error' => $session } if $context eq 'error';
2382 my $search = { 'custnum' => $custnum };
2383 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2384 my $cust_main = qsearchs('cust_main', $search )
2385 or return { 'error' => "unknown custnum $custnum" };
2387 my $status = $cust_main->status;
2389 my %order_pkg_options = ();
2390 if ( $p->{locationnum} > 0 ) {
2391 $order_pkg_options{locationnum} = delete($p->{locationnum});
2392 } elsif ( $p->{address1} ) {
2393 $order_pkg_options{'cust_location'} = new FS::cust_location {
2394 map { $_ => $p->{$_} }
2395 qw( address1 address2 city county state zip country )
2399 #false laziness w/ClientAPI/Signup.pm
2401 my $cust_pkg = new FS::cust_pkg ( {
2402 'custnum' => $custnum,
2403 'pkgpart' => $p->{'pkgpart'},
2404 'quantity' => $p->{'quantity'} || 1,
2406 my $error = $cust_pkg->check;
2407 return { 'error' => $error } if $error;
2410 unless ( $p->{'svcpart'} eq 'none' ) {
2414 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2416 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2417 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2418 $svcdb = $part_svc->svcdb;
2420 $svcdb = 'svc_acct';
2422 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2425 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2426 'svc_domain' => [ qw( domain ) ],
2427 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2428 'svc_external' => [ qw( id title ) ],
2429 'svc_pbx' => [ qw( id title ) ],
2432 my $svc_x = "FS::$svcdb"->new( {
2433 'svcpart' => $svcpart,
2434 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2437 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2440 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2441 my $acct_snarf = new FS::acct_snarf ( {
2442 'machine' => $p->{"snarf_machine$snarfnum"},
2443 'protocol' => $p->{"snarf_protocol$snarfnum"},
2444 'username' => $p->{"snarf_username$snarfnum"},
2445 '_password' => $p->{"snarf_password$snarfnum"},
2448 push @acct_snarf, $acct_snarf;
2450 $svc_x->child_objects( \@acct_snarf );
2453 my $y = $svc_x->setdefault; # arguably should be in new method
2454 return { 'error' => $y } if $y && !ref($y);
2456 $error = $svc_x->check;
2457 return { 'error' => $error } if $error;
2463 $error = $cust_main->order_pkg(
2464 'cust_pkg' => $cust_pkg,
2469 return { 'error' => $error } if $error;
2471 my $conf = new FS::Conf;
2472 if ( $conf->exists('signup_server-realtime') ) {
2474 my $bill_error = _do_bop_realtime( $cust_main, $status, 'collect'=>$p->{run_bill_events} );
2477 $cust_pkg->cancel('quiet'=>1);
2480 $cust_pkg->reexport;
2484 $cust_pkg->reexport;
2487 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2489 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2496 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2497 return { 'error' => $session } if $context eq 'error';
2499 my $conf = new FS::Conf;
2500 my $immutable = $conf->exists('selfservice_immutable-package');
2501 return { 'error' => "Package modification disabled" } if $immutable;
2503 my $search = { 'custnum' => $custnum };
2504 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2505 my $cust_main = qsearchs('cust_main', $search )
2506 or return { 'error' => "unknown custnum $custnum" };
2508 my $status = $cust_main->status;
2509 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2510 or return { 'error' => "unknown package $p->{pkgnum}" };
2512 #if someone does need self-service package change of suspended packages,
2513 # figure out how to be more discriminating
2514 return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
2515 if $cust_pkg->status eq 'suspended';
2517 my $err_or_cust_pkg = $cust_pkg->change( 'pkgpart' => $p->{'pkgpart'},
2518 'quantity' => $p->{'quantity'} || 1,
2521 my $new_pkg = qsearchs('part_pkg', { 'pkgpart' => $p->{pkgpart} } )
2522 or return { 'error' => "unknown package $p->{pkgpart}" };
2524 return { error=>$err_or_cust_pkg, pkgnum=>$cust_pkg->pkgnum }
2525 unless ref($err_or_cust_pkg);
2528 if ( $conf->exists('signup_server-realtime') ) {
2530 my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_invoice_void'=>1 );
2533 $err_or_cust_pkg->suspend;
2536 $err_or_cust_pkg->reexport;
2540 $err_or_cust_pkg->reexport;
2543 return { error => '', pkg => $new_pkg->pkg, pkgnum => $err_or_cust_pkg->pkgnum };
2547 sub order_recharge {
2550 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2551 return { 'error' => $session } if $context eq 'error';
2553 my $search = { 'custnum' => $custnum };
2554 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2555 my $cust_main = qsearchs('cust_main', $search )
2556 or return { 'error' => "unknown custnum $custnum" };
2558 my $status = $cust_main->status;
2559 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2560 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2562 my $svc_x = $cust_svc->svc_x;
2563 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2566 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2567 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2568 recharge_totalbytes );
2569 my $amount = $part_pkg->option('recharge_amount', 1);
2571 my ($l, $v, $d) = $cust_svc->label; # blah
2572 my $pkg = "Recharge $v";
2574 my $bill_error = $cust_main->charge($amount, $pkg,
2575 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2576 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2577 $part_pkg->taxclass); #meh
2579 my $conf = new FS::Conf;
2580 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2582 $bill_error = _do_bop_realtime( $cust_main, $status );
2587 my $error = $svc_x->recharge (\%vhash);
2588 return { 'error' => $error } if $error;
2592 my $error = $bill_error;
2593 $error ||= $svc_x->recharge (\%vhash);
2594 return { 'error' => $error } if $error;
2597 return { error => '', svc => $cust_svc->part_svc->svc };
2601 sub _do_bop_realtime {
2602 my ($cust_main, $status, %opt) = @_;
2604 my $old_balance = $cust_main->balance;
2607 my $bill_error = $cust_main->bill(
2608 'return_bill' => \@cust_bill,
2611 $bill_error ||= $cust_main->apply_payments_and_credits;
2613 $bill_error ||= $cust_main->realtime_collect('selfservice' => 1)
2614 if $cust_main->payby =~ /^(CARD|CHEK)$/;
2616 if ( $cust_main->balance > $old_balance
2617 && $cust_main->balance > 0
2618 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/
2619 || $status eq 'suspended'
2623 unless ( $opt{'no_invoice_void'} ) {
2625 #this used to apply a credit, but now we can void invoices...
2626 foreach my $cust_bill (@cust_bill) {
2627 my $voiderror = $cust_bill->void('automatic payment failed');
2628 warn "Error voiding cust bill after decline: $voiderror" if $voiderror;
2633 return { 'error' => '_decline', 'bill_error' => $bill_error };
2636 if ( $opt{'collect'} ) {
2637 my $collect_error = $cust_main->collect();
2638 return { 'error' => '_decline', 'bill_error' => $collect_error }
2639 if $collect_error; #?
2648 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2649 return { 'error' => $session } if $context eq 'error';
2651 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2652 or return { 'error' => "unknown custnum $custnum" };
2654 my @cust_pkg = sort { $a->bill <=> $b->bill }
2655 grep { $_->part_pkg->freq ne '0' }
2656 $cust_main->ncancelled_pkgs;
2658 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2660 my $total = $cust_main->balance;
2663 my $bill = $_->bill;
2664 $total += $_->part_pkg->base_recur($_, \$bill);
2665 my $renew_date = $_->part_pkg->add_freq($_->bill);
2667 'pkgnum' => $_->pkgnum,
2668 'amount' => sprintf('%.2f', $total),
2669 'bill_date' => $_->bill,
2670 'bill_date_pretty' => time2str('%x', $_->bill),
2671 'renew_date' => $renew_date,
2672 'renew_date_pretty' => time2str('%x', $renew_date),
2673 'expire_date' => $_->expire,
2674 'expire_date_pretty' => time2str('%x', $_->expire),
2679 return { 'dates' => \@array };
2683 sub payment_info_renew_info {
2685 my $renew_info = renew_info($p);
2686 my $payment_info = payment_info($p);
2687 return { %$renew_info,
2695 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2696 return { 'error' => $session } if $context eq 'error';
2698 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2699 or return { 'error' => "unknown custnum $custnum" };
2701 my $date = $p->{'date'};
2705 #freeside-daily -n -d $date fs_daily $custnum
2706 $cust_main->bill_and_collect( 'time' => $date,
2707 'invoice_time' => $now,
2708 'actual_time' => $now,
2709 'check_freq' => '1d',
2712 return { 'error' => '' };
2718 my $session = _cache->get($p->{'session_id'})
2719 or return { 'error' => "Can't resume session" }; #better error message
2721 my $custnum = $session->{'custnum'};
2723 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2724 or return { 'error' => "unknown custnum $custnum" };
2726 my $conf = new FS::Conf;
2728 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2729 or return { 'error' => 'Permission denied' };
2731 my $pkgnum = $p->{'pkgnum'};
2733 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2734 'pkgnum' => $pkgnum, } )
2735 or return { 'error' => "unknown pkgnum $pkgnum" };
2737 my $error = $cust_pkg->suspend(reason => $reasonnum);
2738 return { 'error' => $error };
2744 my $session = _cache->get($p->{'session_id'})
2745 or return { 'error' => "Can't resume session" }; #better error message
2747 my $custnum = $session->{'custnum'};
2748 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2749 or return { 'error' => "unknown custnum $custnum" };
2751 my $pkgnum = $p->{'pkgnum'};
2752 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2753 'pkgnum' => $pkgnum, } )
2754 or return { 'error' => "unknown pkgnum $pkgnum" };
2756 my $error = $cust_pkg->cancel( 'quiet' => 1,
2757 'date' => $p->{'date'},
2759 return { 'error' => $error };
2762 sub provision_phone {
2765 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2767 #editing an existing phone number
2768 if ( $p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/ ) {
2769 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2770 return { 'error' => $session } if $context eq 'error';
2772 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2773 return { 'error' => 'service not found' } unless $svc_phone;
2774 return { 'error' => 'invalid svcnum' }
2775 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2777 $svc_phone->email($p->{'email'})
2778 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2779 $svc_phone->forwarddst($p->{'forwarddst'})
2780 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2781 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2782 return { 'error' => $svc_phone->replace };
2786 unless ( $p->{'lnp'} ) {
2787 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2788 $p->{'lnp_status'} = "portingin";
2789 return _provision( 'FS::svc_phone',
2790 [qw(lnp_desired_due_date lnp_other_provider
2791 lnp_other_provider_account phonenum countrycode lnp_status)],
2792 [qw(phonenum countrycode)],
2798 # single DID order (the usual case)
2799 unless (scalar(@bulkdid)) {
2800 return _provision( 'FS::svc_phone',
2801 [qw(phonenum countrycode)],
2802 [qw(phonenum countrycode)],
2808 # bulk DID order case
2810 foreach my $did ( @bulkdid ) {
2811 $did =~ s/[^0-9]//g;
2812 $error = _provision( 'FS::svc_phone',
2813 [qw(phonenum countrycode)],
2814 [qw(phonenum countrycode)],
2816 'pkgnum' => $p->{'pkgnum'},
2817 'svcpart' => $p->{'svcpart'},
2819 'countrycode' => $p->{'countrycode'},
2820 'session_id' => $p->{'session_id'},
2823 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2825 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2830 warn "provision_pbx called\n"
2833 warn "provision_pbx calling _provision\n"
2835 _provision( 'FS::svc_pbx',
2836 [qw(id title max_extensions max_simultaneous ip_addr)],
2837 [qw(id title max_extensions max_simultaneous ip_addr)],
2843 sub provision_acct {
2845 warn "provision_acct called\n"
2848 return { 'error' => gettext('passwords_dont_match') }
2849 if $p->{'_password'} ne $p->{'_password2'};
2850 return { 'error' => gettext('empty_password') }
2851 unless length($p->{'_password'});
2853 if ($p->{'domsvc'}) {
2854 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2855 qw ( svcpart pkgnum ) );
2856 return { 'error' => gettext('invalid_domain') }
2857 unless ($domains{$p->{'domsvc'}});
2860 warn "provision_acct calling _provision\n"
2862 _provision( 'FS::svc_acct',
2863 [qw(username _password domsvc)],
2864 [qw(username _password domsvc)],
2870 sub provision_external {
2872 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2873 _provision( 'FS::svc_external',
2881 sub provision_forward {
2883 _provision( 'FS::svc_forward',
2884 ['srcsvc','src','dstsvc','dst'],
2891 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2892 warn "_provision called for $class\n"
2895 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2896 return { 'error' => $session } if $context eq 'error';
2898 my $search = { 'custnum' => $custnum };
2899 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2900 my $cust_main = qsearchs('cust_main', $search )
2901 or return { 'error' => "unknown custnum $custnum" };
2903 my $pkgnum = $p->{'pkgnum'};
2905 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2907 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2908 'pkgnum' => $pkgnum,
2910 or return { 'error' => "unknown pkgnum $pkgnum" };
2912 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2914 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2915 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2917 return { error=> 'svcpart '. $p->{'svcpart'}. " is not a $class definition" }
2918 if $class ne 'FS::'. $part_svc->svcdb;
2920 warn "creating $class record\n"
2922 my $svc_x = $class->new( {
2923 'pkgnum' => $p->{'pkgnum'},
2924 'svcpart' => $p->{'svcpart'},
2925 map { $_ => $p->{$_} } @$fields
2928 my %insert_args = ();
2929 #i shouldn't be a special case here (pass an option or something)
2930 if ( $class eq 'FS::svc_phone'
2931 && grep length($p->{$_}), @location_editable_fields
2934 $insert_args{'cust_location'} = new FS::cust_location {
2935 map { $_ => $p->{$_} } @location_editable_fields
2939 warn "inserting $class record\n"
2941 my $error = $svc_x->insert(%insert_args);
2944 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2946 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2949 my $return = { 'svc' => $part_svc->svc,
2951 map { $_ => $svc_x->get($_) } @$return_fields
2953 warn "_provision returning ". Dumper($return). "\n"
2962 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2963 return { 'error' => $session } if $context eq 'error';
2965 my $search = { 'custnum' => $custnum };
2966 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2967 my $cust_main = qsearchs('cust_main', $search )
2968 or return { 'error' => "unknown custnum $custnum" };
2970 my $pkgnum = $p->{'pkgnum'};
2972 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2973 'pkgnum' => $pkgnum,
2975 or return { 'error' => "unknown pkgnum $pkgnum" };
2977 my $svcpart = $p->{'svcpart'};
2979 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
2980 'svcpart' => $svcpart, } )
2981 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
2982 my $part_svc = $pkg_svc->part_svc;
2984 my $conf = new FS::Conf;
2987 'svc' => $part_svc->svc,
2988 'svcdb' => $part_svc->svcdb,
2989 'pkgnum' => $pkgnum,
2990 'svcpart' => $svcpart,
2991 'custnum' => $custnum,
2993 'security_phrase' => 0, #XXX !
2994 'svc_acct_pop' => [], #XXX !
2996 'init_popstate' => '',
3001 small_custview( $cust_main, $conf->config('countrydefault') ),
3005 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
3006 && $ret->{'svcdb'} eq 'svc_phone') {
3007 $ret->{'svcnum'} = $p->{'svcnum'};
3008 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
3009 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
3010 $ret->{'email'} = $svc_phone->email;
3011 $ret->{'forwarddst'} = $svc_phone->forwarddst;
3015 if ($ret->{'svcdb'} eq 'svc_forward') {
3016 $ret->{'forward_emails'} = {$cust_pkg->forward_emails()};
3022 sub unprovision_svc {
3025 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3026 return { 'error' => $session } if $context eq 'error';
3028 my $search = { 'custnum' => $custnum };
3029 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3030 my $cust_main = qsearchs('cust_main', $search )
3031 or return { 'error' => "unknown custnum $custnum" };
3033 my $svcnum = $p->{'svcnum'};
3035 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
3036 or return { 'error' => "unknown svcnum $svcnum" };
3038 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
3039 unless $cust_svc->cust_pkg->custnum == $custnum;
3041 my $conf = new FS::Conf;
3043 return { 'svc' => $cust_svc->part_svc->svc,
3044 'error' => $cust_svc->cancel,
3046 small_custview( $cust_main, $conf->config('countrydefault') ),
3051 sub myaccount_passwd {
3053 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3054 return { 'error' => $session } if $context eq 'error';
3056 return { 'error' => "New passwords don't match." }
3057 if $p->{'new_password'} ne $p->{'new_password2'};
3059 return { 'error' => 'Enter new password' }
3060 unless length($p->{'new_password'});
3062 #my $search = { 'custnum' => $custnum };
3063 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3064 $custnum =~ /^(\d+)$/ or die "illegal custnum";
3065 my $search = " AND custnum = $1";
3066 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3068 my $svc_acct = qsearchs( {
3069 'table' => 'svc_acct',
3070 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
3071 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
3072 'LEFT JOIN cust_main USING ( custnum ) ',
3073 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
3074 'extra_sql' => $search, #important
3076 or return { 'error' => "Service not found" };
3080 my $conf = new FS::Conf;
3082 return { 'error' => 'Incorrect current password.' }
3083 if ( exists($p->{'old_password'})
3084 || $conf->exists('selfservice-password_change_oldpass')
3086 && ! $svc_acct->check_password($p->{'old_password'});
3088 $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
3089 || $svc_acct->set_password($p->{'new_password'})
3090 || $svc_acct->replace();
3092 #regular pw change in self-service should change contact pw too, otherwise its
3093 #way too confusing. hell its confusing they're separate at all, but alas.
3094 #need to support the "ISP provides email that's used as a contact email" case
3096 my $contact = FS::contact->by_selfservice_email($svc_acct->email);
3097 if ( $contact && $contact->custnum == $custnum ) {
3098 #svc_acct was successful but this one returns an error? "shouldn't happen"
3099 #don't recheck is_password_allowed here; if the svc_acct password was
3100 #legal, that's good enough
3101 $error ||= $contact->change_password($p->{'new_password'});
3104 my($label, $value) = $svc_acct->cust_svc->label;
3106 return { 'error' => $error,
3116 my $info = skin_info($p);
3118 my $conf = new FS::Conf;
3119 my $verification = $conf->config('selfservice-password_reset_verification')
3120 or return { %$info, 'error' => 'Password resets disabled' };
3125 if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
3127 $contact = FS::contact->by_selfservice_email($p->{'email'});
3129 $cust_main = $contact->cust_main if $contact;
3131 #also look for an svc_acct, otherwise it would be super confusing
3133 my($username, $domain) = split('@', $p->{'email'});
3134 my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
3135 if ( $svc_domain ) {
3136 $svc_acct = qsearchs('svc_acct', { 'username' => $username,
3137 'domsvc' => $svc_domain->svcnum }
3140 my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
3141 $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
3143 #precaution: don't change svc_acct password not part of the same
3144 # customer as contact
3145 $svc_acct = '' if ! $cust_pkg
3146 || $cust_pkg->custnum != $cust_main->custnum;
3151 return { %$info, 'error' => 'Email address not found' }
3152 unless $contact || $svc_acct;
3154 } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
3156 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
3157 or return { %$info, 'error' => 'Account not found' };
3159 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3160 'domsvc' => $svc_domain->svcnum }
3162 or return { %$info, 'error' => 'Account not found' };
3164 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
3165 or return { %$info, 'error' => 'Account not found' };
3167 $cust_main = $cust_pkg->cust_main;
3172 'email' => sub { 1; },
3174 my( $p, $cust_main ) = @_;
3175 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
3176 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
3179 my( $p, $cust_main ) = @_;
3180 my $cust_pay = qsearchs({
3181 'table' => 'cust_pay',
3182 'hashref' => { 'custnum' => $cust_main->custnum },
3183 'order_by' => 'ORDER BY _date DESC LIMIT 1',
3187 $p->{'amount'} == $cust_pay->paid;
3190 my( $p, $cust_main ) = @_;
3191 $p->{'zip'} eq $cust_main->zip
3192 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
3196 foreach my $verify ( split(',', $verification) ) {
3198 &{ $verify{$verify} }( $p, $cust_main )
3199 or return { %$info, 'error' => 'Account not found' };
3203 #okay, we're verified
3207 my $error = $contact->send_reset_email(
3208 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
3212 return { %$info, 'error' => $error }; #????
3215 } elsif ( $svc_acct ) {
3217 #create a unique session
3219 my $reset_session = {
3220 'svcnum' => $svc_acct->svcnum,
3221 'agentnum' => $svc_acct->cust_main->agentnum,
3224 my $timeout = '1 hour'; #?
3226 my $reset_session_id;
3228 $reset_session_id = sha512_hex(time(). {}. rand(). $$)
3229 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
3232 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
3236 my $msgnum = $conf->config('selfservice-password_reset_msgnum',
3237 $cust_main->agentnum);
3238 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
3239 return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
3241 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
3242 my $error = $msg_template->send( 'cust_main' => $cust_main,
3243 'object' => $svc_acct,
3244 'substitutions' => {
3245 'session_id' => $reset_session_id,
3249 return { %$info, 'error' => $error }; #????
3254 return { %$info, 'error' => '' };
3257 sub check_reset_passwd {
3260 my $conf = new FS::Conf;
3261 my $verification = $conf->config('selfservice-password_reset_verification')
3262 or return { 'error' => 'Password resets disabled' };
3264 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3265 or return { 'error' => "Can't resume session" }; #better error message
3267 if ( $reset_session->{'svcnum'} ) {
3269 my $svcnum = $reset_session->{'svcnum'};
3271 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3272 or return { 'error' => "Service not found" };
3274 $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3275 my $info = skin_info($p);
3279 'session_id' => $p->{'session_id'},
3280 'username' => $svc_acct->username,
3283 } elsif ( $reset_session->{'contactnum'} ) {
3285 my $contactnum = $reset_session->{'contactnum'};
3287 my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3288 or return { 'error' => "Contact not found" };
3290 my @contact_email = $contact->contact_email;
3291 return { 'error' => 'No contact email' } unless @contact_email;
3293 $p->{'agentnum'} = $contact->cust_main->agentnum;
3294 my $info = skin_info($p);
3298 'session_id' => $p->{'session_id'},
3299 'email' => $contact_email[0]->email, #the first?
3304 return { 'error' => 'No svcnum or contactnum in session' }; #??
3310 sub process_reset_passwd {
3313 my $conf = new FS::Conf;
3314 my $verification = $conf->config('selfservice-password_reset_verification')
3315 or return { 'error' => 'Password resets disabled' };
3317 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3318 or return { 'error' => "Can't resume session" }; #better error message
3323 if ( $reset_session->{'svcnum'} ) {
3325 my $svcnum = $reset_session->{'svcnum'};
3327 $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3328 or return { 'error' => "Service not found" };
3330 $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3331 $info ||= skin_info($p);
3336 if ( $reset_session->{'contactnum'} ) {
3338 my $contactnum = $reset_session->{'contactnum'};
3340 $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3341 or return { 'error' => "Contact not found" };
3343 $p->{'agentnum'} ||= $contact->cust_main->agentnum;
3344 $info ||= skin_info($p);
3348 return { %$info, 'error' => "New passwords don't match." }
3349 if $p->{'new_password'} ne $p->{'new_password2'};
3351 return { %$info, 'error' => 'Enter new password' }
3352 unless length($p->{'new_password'});
3356 my $error ||= $svc_acct->is_password_allowed($p->{'new_password'})
3357 || $svc_acct->set_password($p->{'new_password'})
3358 || $svc_acct->replace();
3360 return { %$info, 'error' => $error } if $error;
3362 #my($label, $value) = $svc_acct->cust_svc->label;
3363 #return { 'error' => $error,
3364 # #'label' => $label,
3365 # #'value' => $value,
3372 my $error = $contact->is_password_allowed($p->{'new_password'})
3373 || $contact->change_password($p->{'new_password'});
3375 return { %$info, 'error' => $error }; # if $error;
3379 #password changed ,so remove session, don't want it reused
3380 _cache->remove($p->{'session_id'});
3382 return { %$info, 'error' => '' };
3386 sub validate_passwd {
3390 %result = ( 'fieldid' => $p->{'fieldid'} )
3391 if $p->{'fieldid'} =~ /^\w+$/;
3393 return { %result, 'password_invalid' => 'Enter new password' }
3394 unless length($p->{'check_password'});
3397 if ($p->{'svcnum'}) {
3398 # false laziness with myaccount_passwd
3399 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3400 return { %result, 'error' => $session } if $context eq 'error';
3402 $custnum =~ /^(\d+)$/ or die "illegal custnum";
3403 my $search = " AND custnum = $1";
3404 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3406 $svc_acct = qsearchs( {
3407 'table' => 'svc_acct',
3408 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
3409 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
3410 'LEFT JOIN cust_main USING ( custnum ) ',
3411 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
3412 'extra_sql' => $search, #important
3414 or return { %result, 'error' => "Service not found" };
3415 # end false laziness
3418 unless ($svc_acct) {
3419 my $conf = new FS::Conf;
3420 my $agentnum = $p->{'agentnum'};
3421 return { %result, 'password_valid' => 1 }
3422 if $conf->config_bool('password-insecure', $p->{'agentnum'});
3425 $svc_acct ||= new FS::svc_acct {};
3427 my $error = $svc_acct->is_password_allowed($p->{'check_password'});
3428 return { %result, 'password_invalid' => $error } if $error;
3429 return { %result, 'password_valid' => 1 };
3434 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3435 return { 'error' => $session } if $context eq 'error';
3438 if ( $session->{'pkgnum'} ) {
3440 #tickets for specific service with pkg-balances on
3441 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3442 'pkgnum' => $session->{'pkgnum'} })
3443 or return { 'error' => 'unknown package' };
3444 foreach my $cust_svc ( $cust_pkg->cust_svc ) {
3445 push @tickets, $cust_svc->tickets( $p->{status} );
3450 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
3451 or return { 'error' => "unknown custnum $custnum" };
3453 @tickets = $cust_main->tickets( $p->{status} );
3456 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
3457 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
3458 my $conf = new FS::Conf;
3459 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
3463 ($a->{'_selfservice_priority'} eq '') <=>
3464 ($b->{'_selfservice_priority'} eq '')
3467 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
3473 +{ tickets => \@tickets };
3480 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3481 return { 'error' => $session } if $context eq 'error';
3483 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
3484 FS::TicketSystem->init();
3486 my $conf = new FS::Conf;
3487 my $queue = $p->{'queue'}
3488 || $conf->config('ticket_system-selfservice_queueid')
3489 || $conf->config('ticket_system-default_queueid');
3491 warn "$me create_ticket: creating ticket\n" if $DEBUG;
3492 my $err_or_ticket = FS::TicketSystem->create_ticket(
3493 '', #create RT session based on FS CurrentUser (fs_selfservice)
3495 'custnum' => $custnum,
3496 'svcnum' => $session->{'svcnum'},
3497 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
3500 if ( ref($err_or_ticket) ) {
3501 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
3503 return { 'error' => '',
3504 'ticket_id' => $err_or_ticket->id,
3507 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
3509 return { 'error' => $err_or_ticket };
3517 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3518 return { 'error' => $session } if $context eq 'error';
3520 return { error => 'requested format not implemented' }
3521 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
3523 my $conf = new FS::Conf;
3524 my $age_threshold = 0;
3525 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
3526 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
3528 my $search = { 'custnum' => $custnum };
3529 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3530 my $cust_main = qsearchs('cust_main', $search )
3531 or return { 'error' => "unknown custnum $custnum" };
3533 # does it make more sense to just run one sql query for this instead of all the
3534 # insanity below? would increase performance greately for large data sets?
3536 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
3537 my @part_svc = $cust_pkg->part_svc;
3538 foreach my $part_svc ( @part_svc ) {
3539 if($part_svc->svcdb eq 'svc_phone'){
3540 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
3541 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
3542 push @svc_phone, $cust_pkg_svc->svc_x
3543 if $cust_pkg_svc->date_inserted >= $age_threshold;
3551 my($xls_r,$xls_c) = (0,0);
3554 my @fields = qw( countrycode phonenum pin sip_password phone_name );
3555 if($p->{'format'} eq 'csv') {
3556 $csv = new Text::CSV_XS { 'always_quote' => 1,
3559 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
3560 $content .= $csv->string;
3562 elsif($p->{'format'} eq 'xls') {
3563 my $XLS1 = new IO::Scalar \$content;
3564 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
3565 or return { 'error' => "Error opening .xls file: $!" };
3566 $xls = $xls_workbook->add_worksheet('DIDs');
3567 foreach ( @fields ) {
3568 $xls->write(0,$xls_c++,$_);
3573 foreach my $svc_phone ( @svc_phone ) {
3574 my @cols = map { $svc_phone->$_ } @fields;
3575 if($p->{'format'} eq 'csv') {
3576 return { 'error' => 'Unable to create CSV' }
3577 unless $csv->combine(@cols);
3578 $content .= $csv->string;
3580 elsif($p->{'format'} eq 'xls') {
3583 $xls->write($xls_r,$xls_c++,$_);
3589 $xls_workbook->close() if $p->{'format'} eq 'xls';
3591 { content => $content, format => $p->{'format'}, };
3596 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3597 return { 'error' => $session } if $context eq 'error';
3599 # warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3600 # FS::TicketSystem->init();
3601 # return { 'error' => 'get_ticket configuration error' }
3602 # if $FS::TicketSystem::system ne 'RT_Internal';
3604 # check existence and ownership as part of this
3605 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3606 my $rt_session = FS::TicketSystem->session('');
3607 my $Ticket = FS::TicketSystem->get_ticket_object(
3609 ticket_id => $p->{'ticket_id'},
3612 return { 'error' => 'ticket not found' } if !$Ticket;
3614 if ( length( $p->{'subject'} || '' ) ) {
3616 if ( $p->{'subject'} ne $Ticket->Subject ) {
3617 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3618 return { 'error' => "unable to set subject: $msg" } if !$val;
3622 if(length($p->{'reply'})) {
3623 my @err_or_res = FS::TicketSystem->correspond_ticket(
3625 'ticket_id' => $p->{'ticket_id'},
3626 'content' => $p->{'reply'},
3629 return { 'error' => 'unable to reply to ticket' }
3630 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3633 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3634 my $err_or_ticket = FS::TicketSystem->get_ticket(
3636 'ticket_id' => $p->{'ticket_id'},
3639 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3640 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3642 return { 'error' => $err_or_ticket };
3645 my @custs = @{$err_or_ticket->{'custs'}};
3646 my @txns = @{$err_or_ticket->{'txns'}};
3649 # superseded by check in get_ticket_object
3650 #return { 'error' => 'invalid ticket requested' }
3651 #unless grep($_ eq $custnum, @custs);
3653 foreach my $txn ( @txns ) {
3654 push @filtered_txns, $txn
3655 if ($txn->{'type'} eq 'EmailRecord'
3656 || $txn->{'type'} eq 'Correspond'
3657 || $txn->{'type'} eq 'Create');
3660 warn "$me get_ticket: successful: \n"
3662 return { 'error' => '',
3663 'transactions' => \@filtered_txns,
3664 'ticket_fields' => $err_or_ticket->{'fields'},
3665 'ticket_id' => $p->{'ticket_id'},
3669 sub adjust_ticket_priority {
3671 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3672 return { 'error' => $session } if $context eq 'error';
3674 # warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3675 # FS::TicketSystem->init;
3676 my $ss_priority = FS::TicketSystem->selfservice_priority;
3678 return { 'error' => 'adjust_ticket_priority configuration error' }
3679 if $FS::TicketSystem::system ne 'RT_Internal'
3682 my $values = $p->{'values'}; #hashref, id => priority value
3685 foreach my $id (keys %$values) {
3686 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3687 my $Ticket = FS::TicketSystem->get_ticket_object('',
3689 'custnum' => $custnum,
3692 $ticket_error{$id} = 'ticket not found';
3696 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3697 # We're not going to implement it for RT_External.
3698 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3699 my $new_value = $values->{$id};
3700 next if $old_value eq $new_value;
3702 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3704 # AddCustomFieldValue works fine (replacing any existing value) if it's
3705 # a single-valued custom field, which it should be. If it's not, you're
3706 # doing something wrong.
3708 if ( length($new_value) ) {
3709 ($val, $msg) = $Ticket->AddCustomFieldValue(
3710 Field => $ss_priority,
3711 Value => $new_value,
3715 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3716 Field => $ss_priority,
3717 Value => $old_value,
3721 $ticket_error{$id} = $msg if !$val;
3722 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3724 return { 'error' => '',
3725 'ticket_error' => \%ticket_error,
3726 %{ customer_info($p) } # send updated customer info back
3732 sub _custoragent_session_custnum {
3735 my($context, $session, $custnum);
3736 if ( $p->{'session_id'} ) {
3738 $context = 'customer';
3739 $session = _cache->get($p->{'session_id'})
3740 or return ( 'error' => "Can't resume session" ); #better error message
3741 $custnum = $session->{'custnum'};
3743 } elsif ( $p->{'agent_session_id'} ) {
3746 my $agent_cache = new FS::ClientAPI_SessionCache( {
3747 'namespace' => 'FS::ClientAPI::Agent',
3749 $session = $agent_cache->get($p->{'agent_session_id'})
3750 or return ( 'error' => "Can't resume session" ); #better error message
3751 $custnum = $p->{'custnum'};
3755 return ( 'error' => "Can't resume session" ); #better error message
3758 ($context, $session, $custnum);