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<p>Hi Ernie,</p>
<p>I also experienced this issue during my install but I don't
remember the exact fix. I dug through my installation notes and
found I'd used these steps:</p>
<pre>touch /usr/local/freeside/selfservice_socket
chown freeside /usr/local/freeside/selfservice_socket
chmod 600 /usr/local/freeside/selfservice_socket
</pre>
Here's the directory on our production system:<br>
<pre># ls -halF /usr/local/freeside/</pre>
<pre>total 13452</pre>
<pre>drwxr-xr-x 2 freeside wheel 512B Sep 17 21:45 ./
drwxr-xr-x 17 root wheel 512B Jul 26 2016 ../
-rw-r--r-- 1 freeside wheel 13M Oct 30 10:40 selfservice.log
-rw-r--r-- 1 freeside wheel 0B Oct 30 10:40 selfservice.writelock
srwxr-xr-x 1 freeside wheel 0B Sep 17 21:45 selfservice_socket=
-rw-r--r-- 1 freeside wheel 4B Sep 17 21:45 selfservice_socket.pid</pre>
<br>
My memory of this issue is vague, but I do recall that you have to
make sure that your ssh is operational. In my case I double-checked
that the back end server had passwordless ssh access for username
freeside to the selfservice server by IP address, hostname, and
FQDN:<br>
<pre># su - freeside
# ssh freeside-dev.lightspeed.ca
# ssh freeside-dev
# ssh 206.12.82.118</pre>
<br>
<pre class="moz-signature" cols="0">Erreu Gedmon
--
"You see persons and things not as they are but as you are."
-- Anthony De Mello</pre>
<div class="moz-cite-prefix">On 10/30/2017 10:24 AM, Ernie Dunbar
wrote:<br>
</div>
<blockquote type="cite"
cite="mid:c70a106e-8f5d-4675-24b2-68b97e65f0a0@lightspeed.ca">
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<p>Yes, that was the thing that was jumping out at me too. But
since the Apache server runs as the user "freeside", that's who
owns that directory and has write access to that file and
directory. Even chmod 777 on /usr/local/freeside does not allow
the CGI script to create the socket, and creating the empty file
/usr/local/freeside/selfservice_socket and granting 777
permissions on that produces the same "Connection refused"
error.</p>
<p>So... I haven't gotten anywhere on this yet.<br>
</p>
<br>
<div class="moz-cite-prefix">On 2017-10-28 09:28 AM, Roderick
Anderson wrote:<br>
</div>
<blockquote type="cite"
cite="mid:fffbd1d1-113e-df42-2a80-082f8c6dae44@gmail.com">Warning:
It has been 5+ years since I have done this stuff for a living.
<br>
<br>
The thing that jumps out at me is permissions. Make sure the
directory where the socket is being created is writable by the
freeside user not just the user apache is running as. <br>
<br>
<br>
Rod <br>
<div class="moz-txt-sig"><span class="moz-txt-tag">-- <br>
</span> <br>
On 10/27/2017 03:27 PM, Ernie Dunbar wrote: <br>
<blockquote type="cite" style="color: #000000;">Hi everyone. <br>
<br>
I'm trying to set up the Freeside Selfservice web pages in
Freeside 4.2. After trying to complete the installation
process described in <a class="moz-txt-link-freetext"
href="http://www.freeside.biz/mediawiki/index.php/Freeside:3:Documentation:Self-Service_Installation"
moz-do-not-send="true">http://www.freeside.biz/mediawiki/index.php/Freeside:3:Documentation:Self-Service_Installation</a>,
I get the following error in my Apache error logs: <br>
<br>
[Fri Oct 27 11:32:42.273282 2017] [cgi:error] [pid 843]
[client 172.103.224.36:54540] AH01215: connect to
/usr/local/freeside/selfservice_socket: Connection refused
at /usr/local/share/perl/5.20.2/FS/SelfService.pm line 199.,
referer: <a class="moz-txt-link-freetext"
href="https://freeside-dev.lightspeed.ca/FS-SelfService/cgi/"
moz-do-not-send="true">https://freeside-dev.lightspeed.ca/FS-SelfService/cgi/</a>
<br>
<br>
When I attempt to connect to this socket using the Linux
`socat` command, I get much the same error: <br>
<br>
socat - UNIX-CONNECT:/usr/local/freeside/selfservice_socket
<br>
2017/10/27 15:23:59 socat[1784] E connect(5, AF=1
"/usr/local/freeside/selfservice_socket", 40): Connection
refused <br>
<br>
I've read that you can't go and create a Unix socket by
touching a file. Evidently, the CGI script is supposed to do
the creating. But nuking that file and leaving the directory
it sits in writable for the Apache server just breaks it
thusly: <br>
<br>
[Fri Oct 27 15:26:54.642004 2017] [cgi:error] [pid 845]
[client 172.103.224.36:60186] AH01215: connect to
/usr/local/freeside/selfservice_socket: No such file or
directory at /usr/local/share/perl/5.20.2/FS/SelfService.pm
line 199., referer: <a class="moz-txt-link-freetext"
href="https://freeside-dev.lightspeed.ca/FS-SelfService/cgi/"
moz-do-not-send="true">https://freeside-dev.lightspeed.ca/FS-SelfService/cgi/</a>
<br>
<br>
So... what's wrong here? <br>
<br>
<br>
<br>
_______________________________________________ <br>
freeside-users mailing list <br>
<a class="moz-txt-link-abbreviated"
href="mailto:freeside-users@freeside.biz"
moz-do-not-send="true">freeside-users@freeside.biz</a> <br>
<a class="moz-txt-link-freetext"
href="http://freeside.biz/cgi-bin/mailman/listinfo/freeside-users"
moz-do-not-send="true">http://freeside.biz/cgi-bin/mailman/listinfo/freeside-users</a>
<br>
<br>
</blockquote>
_______________________________________________ <br>
freeside-users mailing list <br>
<a class="moz-txt-link-abbreviated"
href="mailto:freeside-users@freeside.biz"
moz-do-not-send="true">freeside-users@freeside.biz</a> <br>
<a class="moz-txt-link-freetext"
href="http://freeside.biz/cgi-bin/mailman/listinfo/freeside-users"
moz-do-not-send="true">http://freeside.biz/cgi-bin/mailman/listinfo/freeside-users</a></div>
</blockquote>
<br>
<pre class="moz-signature" cols="72">--
---
Lightspeed Communications and Dolphin Global Tel
VoIP, Web Hosting, Server Colocation, ADSL and Cable Internet
Systems and Operations department.
<a class="moz-txt-link-freetext" href="http://www.lightspeed.ca" moz-do-not-send="true">http://www.lightspeed.ca</a> <a class="moz-txt-link-freetext" href="http://www.dolphintel.com" moz-do-not-send="true">http://www.dolphintel.com</a>
Tech Support: 604-482-1192 ext. 2</pre>
<br>
<fieldset class="mimeAttachmentHeader"></fieldset>
<br>
<pre wrap="">_______________________________________________
freeside-users mailing list
<a class="moz-txt-link-abbreviated" href="mailto:freeside-users@freeside.biz">freeside-users@freeside.biz</a>
<a class="moz-txt-link-freetext" href="http://freeside.biz/cgi-bin/mailman/listinfo/freeside-users">http://freeside.biz/cgi-bin/mailman/listinfo/freeside-users</a>
</pre>
</blockquote>
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