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<p>Which version of Freeside are you using and which Batch Customer
Import Format did you select?</p>
<p>Here is an example csv record that works on version 4.1 with
format "Extended plus company"</p>
<p>"1234","Word of Mouth","LastName","FirstName",,"123 Test
St.",,"Test
City","CA","92373","us","","8005551234",,,,,,,,,"",,,,<a class="moz-txt-link-rfc2396E" href="mailto:billtest+1234@example.net">"billtest+1234@example.net"</a>,,,</p>
<pre class="moz-signature" cols="0">Erreu Gedmon
--
"You see persons and things not as they are but as you are."
-- Anthony De Mello</pre>
<div class="moz-cite-prefix">On 03/07/2017 01:08 PM, Indian Patel
wrote:<br>
</div>
<blockquote
cite="mid:CAF1brGRRg4LRf6tVvShqP477r0-nH5ikkETFoHkRz_yBGzeZXg@mail.gmail.com"
type="cite">
<div dir="ltr">
<p class="MsoNormal">Hello,<span></span></p>
<p class="MsoNormal"><span> </span></p>
<span style="font-size:11pt;font-family:calibri,sans-serif">We
are trying to import customers into Freeside
using .CSV and keep getting error
message</span>
<div><span style="font-size:11pt;font-family:calibri,sans-serif">
– '</span><span
style="color:rgb(255,0,0);font-family:"times new
roman";font-size:large;text-align:-webkit-center;background-color:rgb(204,204,255)">Error:
illegal pkgpart: pkgpart'. </span></div>
<div>
<div style="text-align:-webkit-center"><font color="#ff0000"
face="times new roman" size="4"><br>
</font></div>
<div><font face="calibri, sans-serif"><span
style="font-size:14.6667px">we tried entering package
values we have and still getting mentioned error.
Attached CSV file for example. please can you help us
identifying issues.</span></font><span
style="color:rgb(255,0,0);font-family:"times new
roman";font-size:large;text-align:-webkit-center;background-color:rgb(204,204,255)"><br>
</span></div>
<div><br>
</div>
</div>
<div>we also tried without column heading and that still gives
same error message. </div>
<div><br>
</div>
<div>Thank you for your hlep. I was hoping to post this on
community discussion list if someone knows solution. </div>
</div>
<br>
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</pre>
</blockquote>
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