<div dir="ltr">Hi Erreu,<div><br></div><div>I am running Version 4.1 and i tried using Extended and Extended Plus with appropriate column changes in each attempt. </div><div><br></div><div>Used your example with removing column after 'Firstname' as it was giving for Address1. I am still getting same error message as before. attached screenshot. </div><div><br></div><div>Also tried your exampled data on free-side's guest account, same issues. </div><div><br></div><div><br></div><div>Thank you for your help. </div><div><br></div><div><br><div class="gmail_chip gmail_drive_chip" style="width:396px;height:18px;max-height:18px;background-color:#f5f5f5;padding:5px;color:#222;font-family:arial;font-style:normal;font-weight:bold;font-size:13px;border:1px solid #ddd;line-height:1"><a href="https://drive.google.com/file/d/0B-oeUV92k0KSUzdFREpFZE9MdUU/view?usp=drive_web" target="_blank" style="display:inline-block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;text-decoration:none;padding:1px 0px;border:none;width:100%"><img style="vertical-align: bottom; border: none;" src="https://ssl.gstatic.com/docs/doclist/images/icon_10_generic_list.png"> <span dir="ltr" style="color:#15c;text-decoration:none;vertical-align:bottom">Pkg_part error.JPG</span></a></div></div></div><div class="gmail_extra"><br><div class="gmail_quote">On Tue, Mar 7, 2017 at 3:44 PM, Erreu Gedmon <span dir="ltr"><<a href="mailto:eg@keyway.net" target="_blank">eg@keyway.net</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
<p>Which version of Freeside are you using and which Batch Customer
Import Format did you select?</p>
<p>Here is an example csv record that works on version 4.1 with
format "Extended plus company"</p>
<p>"1234","Word of Mouth","LastName","FirstName",<wbr>,"123 Test
St.",,"Test
City","CA","92373","us","","<a href="tel:(800)%20555-1234" value="+18005551234" target="_blank">80<wbr>05551234</a>",,,,,,,,,"",,,,<a class="m_-8293633034252318824moz-txt-link-rfc2396E" href="mailto:billtest+1234@example.net" target="_blank">"<wbr>billtest+1234@example.net"</a>,,,</p>
<pre class="m_-8293633034252318824moz-signature" cols="0">Erreu Gedmon
--
"You see persons and things not as they are but as you are."
-- Anthony De Mello</pre><div><div class="h5">
<div class="m_-8293633034252318824moz-cite-prefix">On 03/07/2017 01:08 PM, Indian Patel
wrote:<br>
</div>
</div></div><blockquote type="cite"><div><div class="h5">
<div dir="ltr">
<p class="MsoNormal">Hello,<span></span></p>
<p class="MsoNormal"><span> </span></p>
<span style="font-size:11pt;font-family:calibri,sans-serif">We
are trying to import customers into Freeside
using .CSV and keep getting error
message</span>
<div><span style="font-size:11pt;font-family:calibri,sans-serif">
– '</span><span>Error:
illegal pkgpart: pkgpart'. </span></div>
<div>
<div style="text-align:-webkit-center"><font color="#ff0000" face="times new roman" size="4"><br>
</font></div>
<div><font face="calibri, sans-serif"><span style="font-size:14.6667px">we tried entering package
values we have and still getting mentioned error.
Attached CSV file for example. please can you help us
identifying issues.</span></font><span><br>
</span></div>
<div><br>
</div>
</div>
<div>we also tried without column heading and that still gives
same error message. </div>
<div><br>
</div>
<div>Thank you for your hlep. I was hoping to post this on
community discussion list if someone knows solution. </div>
</div>
<br>
<fieldset class="m_-8293633034252318824mimeAttachmentHeader"></fieldset>
<br>
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</pre>
</blockquote>
<br>
</div>
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