<html>
<head>
<meta content="text/html; charset=UTF-8" http-equiv="Content-Type">
</head>
<body bgcolor="#FFFFFF" text="#000000">
<p>Ok, I'd forgotten that I'd already patched up my development
version. Here is a sample that works on the reference version at
<a class="moz-txt-link-freetext" href="http://backoffice-demo.freeside.biz/freeside/index.html">http://backoffice-demo.freeside.biz/freeside/index.html</a><br>
<br>
Create a file named test_ext.csv<br>
Copy and paste this line into the file and save:<br>
123456,"Word of Mouth","LastName","FirstName","123 Test
St.",,"Test
City",CA,92373,us,"","8005551234",,,,,,,,,"4111111111111111",,"12/20",<a class="moz-txt-link-rfc2396E" href="mailto:billtest+1234@example.net">"billtest+1234@example.net"</a>,,,<br>
<br>
1. Login as guest with password guest to
<a class="moz-txt-link-freetext" href="http://backoffice-demo.freeside.biz/freeside/index.html">http://backoffice-demo.freeside.biz/freeside/index.html</a><br>
2. Select Tools, Importing, Credits <br>
3. Select Tools, Importing, Customers, Format: Extended<br>
4. Click "Browse" then select test_ext.csv, them click "Import
file".<br>
<br>
NOTE The import form is touchy. You must clear the cache by
performing step 2 each time you attempt to import data.<br>
<br>
FYI The image you sent is not visible. It displays the error "You
need permission", then "We're sorry, but we were unable to send
the message. Please contact the person directly."<br>
</p>
<pre class="moz-signature" cols="0">Erreu Gedmon
--
"You see persons and things not as they are but as you are."
-- Anthony De Mello</pre>
<div class="moz-cite-prefix">On 03/07/2017 02:15 PM, Indian Patel
wrote:<br>
</div>
<blockquote
cite="mid:CAF1brGTPriWVaLTSq0u9U5qVb6ikTsKnfNcepx+QhFETFhvQMA@mail.gmail.com"
type="cite">
<div dir="ltr">Hi Erreu,
<div><br>
</div>
<div>I am running Version 4.1 and i tried using Extended and
Extended Plus with appropriate column changes in each
attempt. </div>
<div><br>
</div>
<div>Used your example with removing column after 'Firstname' as
it was giving for Address1. I am still getting same error
message as before. attached screenshot. </div>
<div><br>
</div>
<div>Also tried your exampled data on free-side's guest account,
same issues. </div>
<div><br>
</div>
<div><br>
</div>
<div>Thank you for your help. </div>
<div><br>
</div>
<div><br>
<div class="gmail_chip gmail_drive_chip"
style="width:396px;height:18px;max-height:18px;background-color:#f5f5f5;padding:5px;color:#222;font-family:arial;font-style:normal;font-weight:bold;font-size:13px;border:1px
solid #ddd;line-height:1"><a moz-do-not-send="true"
href="https://drive.google.com/file/d/0B-oeUV92k0KSUzdFREpFZE9MdUU/view?usp=drive_web"
target="_blank"
style="display:inline-block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;text-decoration:none;padding:1px
0px;border:none;width:100%"><img moz-do-not-send="true"
style="vertical-align: bottom; border: none;"
src="https://ssl.gstatic.com/docs/doclist/images/icon_10_generic_list.png"> <span
dir="ltr"
style="color:#15c;text-decoration:none;vertical-align:bottom">Pkg_part
error.JPG</span></a></div>
</div>
</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Tue, Mar 7, 2017 at 3:44 PM, Erreu
Gedmon <span dir="ltr"><<a moz-do-not-send="true"
href="mailto:eg@keyway.net" target="_blank">eg@keyway.net</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
<p>Which version of Freeside are you using and which Batch
Customer Import Format did you select?</p>
<p>Here is an example csv record that works on version 4.1
with format "Extended plus company"</p>
<p>"1234","Word of Mouth","LastName","FirstName",<wbr>,"123
Test St.",,"Test
City","CA","92373","us","","<a moz-do-not-send="true"
href="tel:%28800%29%20555-1234" value="+18005551234"
target="_blank">80<wbr>05551234</a>",,,,,,,,,"",,,,<a
moz-do-not-send="true"
class="m_-8293633034252318824moz-txt-link-rfc2396E"
href="mailto:billtest+1234@example.net"
target="_blank">"<wbr>billtest+1234@example.net"</a>,,,</p>
<pre class="m_-8293633034252318824moz-signature" cols="0">Erreu Gedmon
--
"You see persons and things not as they are but as you are."
-- Anthony De Mello</pre>
<div>
<div class="h5">
<div class="m_-8293633034252318824moz-cite-prefix">On
03/07/2017 01:08 PM, Indian Patel wrote:<br>
</div>
</div>
</div>
<blockquote type="cite">
<div>
<div class="h5">
<div dir="ltr">
<p class="MsoNormal">Hello,<span></span></p>
<p class="MsoNormal"><span> </span></p>
<span
style="font-size:11pt;font-family:calibri,sans-serif">We
are trying to import customers into Freeside
using .CSV and keep getting error message</span>
<div><span
style="font-size:11pt;font-family:calibri,sans-serif">
– '</span><span>Error: illegal pkgpart:
pkgpart'. </span></div>
<div>
<div style="text-align:-webkit-center"><font
color="#ff0000" face="times new roman"
size="4"><br>
</font></div>
<div><font face="calibri, sans-serif"><span
style="font-size:14.6667px">we tried
entering package values we have and still
getting mentioned error. Attached CSV file
for example. please can you help us
identifying issues.</span></font><span><br>
</span></div>
<div><br>
</div>
</div>
<div>we also tried without column heading and that
still gives same error message. </div>
<div><br>
</div>
<div>Thank you for your hlep. I was hoping to
post this on community discussion list if
someone knows solution. </div>
</div>
<br>
<fieldset
class="m_-8293633034252318824mimeAttachmentHeader"></fieldset>
<br>
</div>
</div>
<pre>______________________________<wbr>_________________
freeside-users mailing list
<a moz-do-not-send="true" class="m_-8293633034252318824moz-txt-link-abbreviated" href="mailto:freeside-users@freeside.biz" target="_blank">freeside-users@freeside.biz</a>
<a moz-do-not-send="true" class="m_-8293633034252318824moz-txt-link-freetext" href="http://freeside.biz/cgi-bin/mailman/listinfo/freeside-users" target="_blank">http://freeside.biz/cgi-bin/<wbr>mailman/listinfo/freeside-<wbr>users</a>
</pre>
</blockquote>
</div>
______________________________<wbr>_________________
freeside-users mailing list
<a moz-do-not-send="true" href="mailto:freeside-users@freeside.biz">freeside-users@freeside.biz</a>
<a moz-do-not-send="true" href="http://freeside.biz/cgi-bin/mailman/listinfo/freeside-users" rel="noreferrer" target="_blank">http://freeside.biz/cgi-bin/<wbr>mailman/listinfo/freeside-<wbr>users</a>
</blockquote></div>
</div>
<fieldset class="mimeAttachmentHeader"></fieldset>
<pre wrap="">_______________________________________________
freeside-users mailing list
<a class="moz-txt-link-abbreviated" href="mailto:freeside-users@freeside.biz">freeside-users@freeside.biz</a>
<a class="moz-txt-link-freetext" href="http://freeside.biz/cgi-bin/mailman/listinfo/freeside-users">http://freeside.biz/cgi-bin/mailman/listinfo/freeside-users</a>
</pre>
</blockquote>
</body></html>