<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:"Trebuchet MS";
panose-1:2 11 6 3 2 2 2 2 2 4;}
@font-face
{font-family:"Times New Roman \, serif \;";
panose-1:0 0 0 0 0 0 0 0 0 0;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
span.EmailStyle18
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:#1F497D;}
span.EmailStyle19
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>I had this issue.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>It comes up you had created svc_acct entries that had their passwords changed and were then removed. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>The ‘password_history’ table still have those entries but they are no longer in the svc_acct table.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>To resolve simply delete those entries from the password_history table and you can move on.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Run: <i>select * from svc_acct where svcnum not in (select svc_acct__svcnum from password_history);</i> to get all affected entries.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Times New Roman , serif ;",serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Kind Regards …<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Obinna Chukwujekwu<br>Head, IT Services Delivery <br>+234 16280050</span><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#330033'><o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> freeside-users [mailto:freeside-users-bounces@freeside.biz] <b>On Behalf Of </b>Abel Alejandro<br><b>Sent:</b> Friday, February 19, 2016 00:59<br><b>To:</b> freeside-users@freeside.biz<br><b>Subject:</b> [freeside-users] Upgrade from 3.9 to 4.0<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal style='margin-bottom:12.0pt'>Got stuck during freeside-upgrade with this error:<o:p></o:p></p><div><p class=MsoNormal>ALTER TABLE password_history ADD FOREIGN KEY ( svc_acct__svcnum ) REFERENCES svc_acct ( svcnum ) ,<o:p></o:p></p></div><div><p class=MsoNormal> ADD FOREIGN KEY ( svc_dsl__svcnum ) REFERENCES svc_dsl ( svcnum ) ,<o:p></o:p></p></div><div><p class=MsoNormal> ADD FOREIGN KEY ( svc_alarm__svcnum ) REFERENCES svc_alarm ( svcnum ) ,<o:p></o:p></p></div><div><p class=MsoNormal> ADD FOREIGN KEY ( agent__agentnum ) REFERENCES agent ( agentnum ) ,<o:p></o:p></p></div><div><p class=MsoNormal> ADD FOREIGN KEY ( contact__contactnum ) REFERENCES contact ( contactnum ) ,<o:p></o:p></p></div><div><p class=MsoNormal> ADD FOREIGN KEY ( access_user__usernum ) REFERENCES access_user ( usernum ) <o:p></o:p></p></div><div><p class=MsoNormal>DBD::Pg::db do failed: ERROR: insert or update on table "password_history" violates foreign key constraint "password_history_svc_acct__svcnum_fkey"<o:p></o:p></p></div><div><p class=MsoNormal>DETAIL: Key (svc_acct__svcnum)=(1015) is not present in table "svc_acct". at /usr/local/bin/freeside-upgrade line 299.<o:p></o:p></p></div><div><p class=MsoNormal>Error: ERROR: insert or update on table "password_history" violates foreign key constraint "password_history_svc_acct__svcnum_fkey"<o:p></o:p></p></div><div><p class=MsoNormal>DETAIL: Key (svc_acct__svcnum)=(1015) is not present in table "svc_acct".<o:p></o:p></p></div><div><p class=MsoNormal> executing: ALTER TABLE password_history ADD FOREIGN KEY ( svc_acct__svcnum ) REFERENCES svc_acct ( svcnum ) ,<o:p></o:p></p></div><div><p class=MsoNormal> ADD FOREIGN KEY ( svc_dsl__svcnum ) REFERENCES svc_dsl ( svcnum ) ,<o:p></o:p></p></div><div><p class=MsoNormal> ADD FOREIGN KEY ( svc_alarm__svcnum ) REFERENCES svc_alarm ( svcnum ) ,<o:p></o:p></p></div><div><p class=MsoNormal> ADD FOREIGN KEY ( agent__agentnum ) REFERENCES agent ( agentnum ) ,<o:p></o:p></p></div><div><p class=MsoNormal> ADD FOREIGN KEY ( contact__contactnum ) REFERENCES contact ( contactnum ) ,<o:p></o:p></p></div><div><p class=MsoNormal> ADD FOREIGN KEY ( access_user__usernum ) REFERENCES access_user ( usernum ) at /usr/local/bin/freeside-upgrade line 299.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Anyone having the same thing or just me?<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal>-- <o:p></o:p></p><div><div><p class=MsoNormal><i><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#666666;background:white'>Abel Alejandro</span></i><o:p></o:p></p><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#333333'>787 586 8313 </span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#FF6600'>|</span><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#333333'> 787 705 0555</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'><o:p></o:p></span></p><div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#666666'>400 Calle Calaf 477</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Trebuchet MS",sans-serif;color:#666666'>San Juan, PR 00918</span><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'><o:p></o:p></span></p></div></div></div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222'><a href="mailto:aalejandro@alliedtechnologygrouppr.com" target="_blank">aalejandro@alliedtechnologygrouppr.com</a><o:p></o:p></span></p></div></div></div></div></body></html>