<html><head></head><body><div style="color:#000; background-color:#fff; font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px"><div dir="ltr" id="yui_3_16_0_1_1447497239994_4037"><span id="yui_3_16_0_1_1447497239994_4069">from the error message it looks like freeside cannot find the user its looking for.do you have a user name for the free-side install with admin rights?you should </span></div> <br><div class="qtdSeparateBR"><br><br></div><div style="display: block;" class="yahoo_quoted"> <div style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 16px;"> <div dir="ltr"> <font face="Arial" size="2"> On Monday, November 9, 2015 12:19 AM, diego toro <diego_et@hotmail.com> wrote:<br> </font> </div> <br><br> <div class="y_msg_container"><div id="yiv3560806956">
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<div><div dir="ltr">Hi There,<div><br></div><div>I am Trying to install freeside on debian 7and 8 like the documentation, but i have the following error in freeside-setup -d:</div><div><br></div><div><div class="yiv3560806956Standard"><span lang="EN-US">DBD::Pg::st
execute failed: ERROR: no existe la
relación «users»</span></div>
<div class="yiv3560806956Standard"><span lang="EN-US">LÍNEA 1:
SELECT * FROM Users WHERE LOWER(Name) =
LOWER('RT_System')</span></div>
<div class="yiv3560806956Standard"><span lang="EN-US"> ^ at
/usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 586.</span></div>
<div class="yiv3560806956Standard"><span lang="EN-US">RT::Handle=HASH(0xe6f61d8)
couldn't execute the query 'SELECT *
FROM Users WHERE LOWER(Name) = LOWER(?)' at
/usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 599.</span></div><div class="yiv3560806956Standard"><span lang="EN-US">[28083] [Wed
Nov 4 15:23:08 2015] [error]: Couldn't
get principal for an empty user (/opt/rt3/lib/RT/User.pm:1136)</span></div><div class="yiv3560806956Standard"><span lang="EN-US">
<span style="font-size:12.0pt;" lang="EN-US">Can't
call method "HasRight" on an undefined value at
/opt/rt3/lib/RT/User.pm line 1238</span></span></div><div class="yiv3560806956Standard"><br></div><div class="yiv3560806956Standard">please help me, Thanks</div><div class="yiv3560806956Standard"><br></div><div class="yiv3560806956Standard">Diego Toro</div><div class="yiv3560806956Standard"><br></div></div> </div></div>
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