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Did you install RT as described at
<a class="moz-txt-link-freetext" href="http://www.freeside.biz/mediawiki/index.php/Freeside:3:Documentation:RT_Installation">http://www.freeside.biz/mediawiki/index.php/Freeside:3:Documentation:RT_Installation</a><br>
<br>
Not sure in version 3.x what needs to be able to run without RT, it
use to be a setting in the Makefile. A quick look at the
installation pages did not list anything obvious. Easiest would be
to just install RT even if you are not planning on using it.<br>
<br>
<div class="moz-cite-prefix">On 02/24/2015 12:41 PM, David Peterson
wrote:<br>
</div>
<blockquote
cite="mid:CAB7R0cHVBKF32vDDEHyVJ5EBTtO4mLhmq1pH+bm=n7fMVzcHNw@mail.gmail.com"
type="cite">
<div dir="ltr">I finally hand coded all of the config files as the
installation script did not change any of them. Here is what I
get now when i start Apache.
<div><br>
</div>
<div>
<div>[Tue Feb 24 13:39:45.397320 2015] [perl:error] [pid 8197]
Can't locate RT.pm in @INC (you may need to install the RT
module) (@INC contains: /opt/rt3/local/lib /opt/rt3/lib
/etc/perl /usr/local/lib/perl/5.18.2
/usr/local/share/perl/5.18.2 /usr/lib/perl5 /usr/share/perl5
/usr/lib/perl/5.18 /usr/share/perl/5.18
/usr/local/lib/site_perl . /etc/apache2) at (eval 1213) line
4.\nBEGIN failed--compilation aborted at (eval 1213) line
4.\nCompilation failed in require at
/usr/local/etc/freeside/<a moz-do-not-send="true"
href="http://handler.pl">handler.pl</a> line 7.\nBEGIN
failed--compilation aborted at /usr/local/etc/freeside/<a
moz-do-not-send="true" href="http://handler.pl">handler.pl</a>
line 7.\nCompilation failed in require at (eval 2) line 1.\n</div>
<div>[Tue Feb 24 13:39:45.397396 2015] [perl:error] [pid 8197]
Can't load Perl file: /usr/local/etc/freeside/<a
moz-do-not-send="true" href="http://handler.pl">handler.pl</a>
for server <a moz-do-not-send="true"
href="http://freeside.wmwisp.net:0">freeside.wmwisp.net:0</a>,
exiting...</div>
</div>
<div><br>
</div>
</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Tue, Feb 24, 2015 at 1:24 PM, Sam
Tetherow <span dir="ltr"><<a moz-do-not-send="true"
href="mailto:tetherow@shwisp.net" target="_blank">tetherow@shwisp.net</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000"> That wouldn't explain
<a moz-do-not-send="true" href="http://handler.pl"
target="_blank">handler.pl</a> not found issue, that
would be a filesystem issue (either invalid permissions or
the file is not where it thinks it should be).
<div>
<div class="h5"><br>
<br>
<br>
<br>
<div>On 02/24/2015 10:52 AM, David Peterson wrote:<br>
</div>
<blockquote type="cite">
<div dir="ltr">I wonder if I am just fighting an
incompatible perl version on the latest Ubuntu
LTS. I am getting a lot of errors in the <a
moz-do-not-send="true" href="http://handler.pl"
target="_blank">handler.pl</a> script.
<div><br>
</div>
<div>
<div>defined(@array) is deprecated at
/usr/local/share/perl/5.18.2/Chart/Base.pm
line 181.</div>
<div> (Maybe you should just omit the
defined()?)</div>
<div>defined(@array) is deprecated at
/usr/local/share/perl/5.18.2/Chart/Base.pm
line 233.</div>
<div> (Maybe you should just omit the
defined()?)</div>
<div>defined(@array) is deprecated at
/usr/local/share/perl/5.18.2/FS/Mason.pm line
447.</div>
<div> (Maybe you should just omit the
defined()?)</div>
<div>defined(@array) is deprecated at
/usr/local/share/perl/5.18.2/FS/Mason.pm line
507.</div>
<div> (Maybe you should just omit the
defined()?)</div>
</div>
<div><br>
</div>
</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Mon, Feb 23, 2015 at
11:31 AM, David Peterson <span dir="ltr"><<a
moz-do-not-send="true"
href="mailto:david@4gengineer.com"
target="_blank">david@4gengineer.com</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0
0 0 .8ex;border-left:1px #ccc
solid;padding-left:1ex">
<div dir="ltr">When I re-ran that command, I
get this:
<div><br>
</div>
<div>
<div>[ -e
/etc/apache2/conf_enabled/freeside-base.conf
] && rm
/etc/apache2/conf_enabled/freeside-base.conf
|| true</div>
<div>[ -d /etc/apache2/conf_enabled ]
&& \</div>
<div> ( install -o root -m 755
htetc/freeside-base2.conf
/etc/apache2/conf_enabled && \</div>
<div> ( [ 1 -eq 1 ] &&
install -o root -m 755
htetc/freeside-rt.conf
/etc/apache2/conf_enabled || true )
&& \</div>
<div> ( [ 0 -eq 1 ] &&
install -o root -m 755
htetc/freeside-torrus.conf
/etc/apache2/conf_enabled || true )
&& \</div>
<div> perl -p -i -e "\</div>
<div>
s'%%%FREESIDE_DOCUMENT_ROOT%%%'/var/www/html/freeside'g;
\</div>
<div>
s'%%%FREESIDE_CONF%%%'/usr/local/etc/freeside'g;
\</div>
<div>
s'%%%MASON_HANDLER%%%'/usr/local/etc/freeside/<a
moz-do-not-send="true"
href="http://handler.pl"
target="_blank">handler.pl</a>'g; \</div>
<div> "
/etc/apache2/conf_enabled/freeside-*.conf
\</div>
<div> ) || true</div>
<div>[ -d /etc/insserv/overrides ]
&& [ -x /sbin/insserv ]
&& ( install -o root -m 755
init.d/insserv-override-apache2
/etc/insserv/overrides/apache2
&& insserv -d ) || true</div>
</div>
<div><br>
</div>
<div><br>
</div>
<div>I manually added the handler but it
appears to not run:</div>
<div>[perl:error] [pid 17942] Can't load
Perl file: /usr/local/etc/freeside/<a
moz-do-not-send="true"
href="http://handler.pl" target="_blank">handler.pl</a>
for server <br>
</div>
<div><br>
</div>
</div>
<div>
<div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Mon, Feb 23,
2015 at 11:20 AM, Sam Tetherow <span
dir="ltr"><<a
moz-do-not-send="true"
href="mailto:tetherow@shwisp.net"
target="_blank">tetherow@shwisp.net</a>></span>
wrote:<br>
<blockquote class="gmail_quote"
style="margin:0 0 0
.8ex;border-left:1px #ccc
solid;padding-left:1ex">
<div bgcolor="#FFFFFF"
text="#000000"> Did you run 'make
install-apache' during the
installation process. That is
what replaces %%%MASON_HANDLER%%%
in the freeside.conf script with
the actual mason handler program.
This is based on my experience
with 2.3 so it is possible to have
changed in a different version of
freeside (although unlikely).
<div>
<div><br>
<br>
<div>On 02/23/2015 10:01 AM,
David Peterson wrote:<br>
</div>
<blockquote type="cite">
<div dir="ltr"><span
style="color:rgb(31,73,125);font-family:Calibri,sans-serif;font-size:14.6666669845581px">I
have HTML::Mason
installed. This is
Ubuntu, so maybe I have
to find it and symlink
it to that directory.</span><br>
</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On
Mon, Feb 23, 2015 at
10:31 AM, Sam Tetherow <span
dir="ltr"><<a
moz-do-not-send="true"
href="mailto:tetherow@shwisp.net" target="_blank">tetherow@shwisp.net</a>></span>
wrote:<br>
<blockquote
class="gmail_quote"
style="margin:0 0 0
.8ex;border-left:1px
#ccc
solid;padding-left:1ex">
<div bgcolor="#FFFFFF"
text="#000000">
HTML::Mason
<div>
<div><br>
<br>
<div>On
02/23/2015
08:47 AM,
David Peterson
wrote:<br>
</div>
</div>
</div>
<blockquote
type="cite">
<div>
<div>
<div dir="ltr">
<p
class="MsoNormal">I
am getting
this error
when I start
Apache. </p>
<p
class="MsoNormal"><br>
</p>
<p
class="MsoNormal">[Mon
Feb 23
08:38:48.613317
2015]
[perl:error]
[pid 18820]
Can't locate
%%%MASON_HANDLER%%%
in @INC (@INC
contains:
/etc/perl
/usr/local/lib/perl/5.18.2
/usr/local/share/perl/5.18.2
/usr/lib/perl5
/usr/share/perl5
/usr/lib/perl/5.18
/usr/share/perl/5.18
/usr/local/lib/site_perl
.
/etc/apache2)
at (eval 2)
line 1.\n</p>
<p
class="MsoNormal"> </p>
<p
class="MsoNormal">I
can’t figure
out which
module I am
missing. Any
suggestions
will be
greatly
appreciated.</p>
<p
class="MsoNormal">David</p>
</div>
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