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    Did you install RT as described at
<a class="moz-txt-link-freetext" href="http://www.freeside.biz/mediawiki/index.php/Freeside:3:Documentation:RT_Installation">http://www.freeside.biz/mediawiki/index.php/Freeside:3:Documentation:RT_Installation</a><br>
    <br>
    Not sure in version 3.x what needs to be able to run without RT, it
    use to be a setting in the Makefile.  A quick look at the
    installation pages did not list anything obvious.  Easiest would be
    to just install RT even if you are not planning on using it.<br>
    <br>
    <div class="moz-cite-prefix">On 02/24/2015 12:41 PM, David Peterson
      wrote:<br>
    </div>
    <blockquote
cite="mid:CAB7R0cHVBKF32vDDEHyVJ5EBTtO4mLhmq1pH+bm=n7fMVzcHNw@mail.gmail.com"
      type="cite">
      <div dir="ltr">I finally hand coded all of the config files as the
        installation script did not change any of them.  Here is what I
        get now when i start Apache.
        <div><br>
        </div>
        <div>
          <div>[Tue Feb 24 13:39:45.397320 2015] [perl:error] [pid 8197]
            Can't locate RT.pm in @INC (you may need to install the RT
            module) (@INC contains: /opt/rt3/local/lib /opt/rt3/lib
            /etc/perl /usr/local/lib/perl/5.18.2
            /usr/local/share/perl/5.18.2 /usr/lib/perl5 /usr/share/perl5
            /usr/lib/perl/5.18 /usr/share/perl/5.18
            /usr/local/lib/site_perl . /etc/apache2) at (eval 1213) line
            4.\nBEGIN failed--compilation aborted at (eval 1213) line
            4.\nCompilation failed in require at
            /usr/local/etc/freeside/<a moz-do-not-send="true"
              href="http://handler.pl">handler.pl</a> line 7.\nBEGIN
            failed--compilation aborted at /usr/local/etc/freeside/<a
              moz-do-not-send="true" href="http://handler.pl">handler.pl</a>
            line 7.\nCompilation failed in require at (eval 2) line 1.\n</div>
          <div>[Tue Feb 24 13:39:45.397396 2015] [perl:error] [pid 8197]
            Can't load Perl file: /usr/local/etc/freeside/<a
              moz-do-not-send="true" href="http://handler.pl">handler.pl</a>
            for server <a moz-do-not-send="true"
              href="http://freeside.wmwisp.net:0">freeside.wmwisp.net:0</a>,
            exiting...</div>
        </div>
        <div><br>
        </div>
      </div>
      <div class="gmail_extra"><br>
        <div class="gmail_quote">On Tue, Feb 24, 2015 at 1:24 PM, Sam
          Tetherow <span dir="ltr"><<a moz-do-not-send="true"
              href="mailto:tetherow@shwisp.net" target="_blank">tetherow@shwisp.net</a>></span>
          wrote:<br>
          <blockquote class="gmail_quote" style="margin:0 0 0
            .8ex;border-left:1px #ccc solid;padding-left:1ex">
            <div bgcolor="#FFFFFF" text="#000000"> That wouldn't explain
              <a moz-do-not-send="true" href="http://handler.pl"
                target="_blank">handler.pl</a> not found issue, that
              would be a filesystem issue (either invalid permissions or
              the file is not where it thinks it should be).
              <div>
                <div class="h5"><br>
                  <br>
                  <br>
                  <br>
                  <div>On 02/24/2015 10:52 AM, David Peterson wrote:<br>
                  </div>
                  <blockquote type="cite">
                    <div dir="ltr">I wonder if I am just fighting an
                      incompatible perl version on the latest Ubuntu
                      LTS.  I am getting a lot of errors in the <a
                        moz-do-not-send="true" href="http://handler.pl"
                        target="_blank">handler.pl</a> script.
                      <div><br>
                      </div>
                      <div>
                        <div>defined(@array) is deprecated at
                          /usr/local/share/perl/5.18.2/Chart/Base.pm
                          line 181.</div>
                        <div>        (Maybe you should just omit the
                          defined()?)</div>
                        <div>defined(@array) is deprecated at
                          /usr/local/share/perl/5.18.2/Chart/Base.pm
                          line 233.</div>
                        <div>        (Maybe you should just omit the
                          defined()?)</div>
                        <div>defined(@array) is deprecated at
                          /usr/local/share/perl/5.18.2/FS/Mason.pm line
                          447.</div>
                        <div>        (Maybe you should just omit the
                          defined()?)</div>
                        <div>defined(@array) is deprecated at
                          /usr/local/share/perl/5.18.2/FS/Mason.pm line
                          507.</div>
                        <div>        (Maybe you should just omit the
                          defined()?)</div>
                      </div>
                      <div><br>
                      </div>
                    </div>
                    <div class="gmail_extra"><br>
                      <div class="gmail_quote">On Mon, Feb 23, 2015 at
                        11:31 AM, David Peterson <span dir="ltr"><<a
                            moz-do-not-send="true"
                            href="mailto:david@4gengineer.com"
                            target="_blank">david@4gengineer.com</a>></span>
                        wrote:<br>
                        <blockquote class="gmail_quote" style="margin:0
                          0 0 .8ex;border-left:1px #ccc
                          solid;padding-left:1ex">
                          <div dir="ltr">When I re-ran that command, I
                            get this:
                            <div><br>
                            </div>
                            <div>
                              <div>[ -e
                                /etc/apache2/conf_enabled/freeside-base.conf
                                ] && rm
                                /etc/apache2/conf_enabled/freeside-base.conf
                                || true</div>
                              <div>[ -d /etc/apache2/conf_enabled ]
                                && \</div>
                              <div>          ( install -o root -m 755
                                htetc/freeside-base2.conf
                                /etc/apache2/conf_enabled && \</div>
                              <div>            ( [ 1 -eq 1 ] &&
                                install -o root -m 755
                                htetc/freeside-rt.conf
                                /etc/apache2/conf_enabled || true )
                                && \</div>
                              <div>            ( [ 0 -eq 1 ] &&
                                install -o root -m 755
                                htetc/freeside-torrus.conf
                                /etc/apache2/conf_enabled || true )
                                && \</div>
                              <div>            perl -p -i -e "\</div>
                              <div>             
                                s'%%%FREESIDE_DOCUMENT_ROOT%%%'/var/www/html/freeside'g;
                                \</div>
                              <div>             
                                s'%%%FREESIDE_CONF%%%'/usr/local/etc/freeside'g;
                                \</div>
                              <div>             
                                s'%%%MASON_HANDLER%%%'/usr/local/etc/freeside/<a
                                  moz-do-not-send="true"
                                  href="http://handler.pl"
                                  target="_blank">handler.pl</a>'g; \</div>
                              <div>            "
                                /etc/apache2/conf_enabled/freeside-*.conf
                                \</div>
                              <div>          ) || true</div>
                              <div>[ -d /etc/insserv/overrides ]
                                && [ -x /sbin/insserv ]
                                && ( install -o root -m 755
                                init.d/insserv-override-apache2
                                /etc/insserv/overrides/apache2
                                && insserv -d ) || true</div>
                            </div>
                            <div><br>
                            </div>
                            <div><br>
                            </div>
                            <div>I manually added the handler but it
                              appears to not run:</div>
                            <div>[perl:error] [pid 17942] Can't load
                              Perl file: /usr/local/etc/freeside/<a
                                moz-do-not-send="true"
                                href="http://handler.pl" target="_blank">handler.pl</a>
                              for server <br>
                            </div>
                            <div><br>
                            </div>
                          </div>
                          <div>
                            <div>
                              <div class="gmail_extra"><br>
                                <div class="gmail_quote">On Mon, Feb 23,
                                  2015 at 11:20 AM, Sam Tetherow <span
                                    dir="ltr"><<a
                                      moz-do-not-send="true"
                                      href="mailto:tetherow@shwisp.net"
                                      target="_blank">tetherow@shwisp.net</a>></span>
                                  wrote:<br>
                                  <blockquote class="gmail_quote"
                                    style="margin:0 0 0
                                    .8ex;border-left:1px #ccc
                                    solid;padding-left:1ex">
                                    <div bgcolor="#FFFFFF"
                                      text="#000000"> Did you run 'make
                                      install-apache' during the
                                      installation process.  That is
                                      what replaces %%%MASON_HANDLER%%%
                                      in the freeside.conf script with
                                      the actual mason handler program. 
                                      This is based on my experience
                                      with 2.3 so it is possible to have
                                      changed in a different version of
                                      freeside (although unlikely).
                                      <div>
                                        <div><br>
                                          <br>
                                          <div>On 02/23/2015 10:01 AM,
                                            David Peterson wrote:<br>
                                          </div>
                                          <blockquote type="cite">
                                            <div dir="ltr"><span
style="color:rgb(31,73,125);font-family:Calibri,sans-serif;font-size:14.6666669845581px">I
                                                have HTML::Mason
                                                installed.  This is
                                                Ubuntu, so maybe I have
                                                to find it and symlink
                                                it to that directory.</span><br>
                                            </div>
                                            <div class="gmail_extra"><br>
                                              <div class="gmail_quote">On
                                                Mon, Feb 23, 2015 at
                                                10:31 AM, Sam Tetherow <span
                                                  dir="ltr"><<a
                                                    moz-do-not-send="true"
href="mailto:tetherow@shwisp.net" target="_blank">tetherow@shwisp.net</a>></span>
                                                wrote:<br>
                                                <blockquote
                                                  class="gmail_quote"
                                                  style="margin:0 0 0
                                                  .8ex;border-left:1px
                                                  #ccc
                                                  solid;padding-left:1ex">
                                                  <div bgcolor="#FFFFFF"
                                                    text="#000000">
                                                    HTML::Mason
                                                    <div>
                                                      <div><br>
                                                        <br>
                                                        <div>On
                                                          02/23/2015
                                                          08:47 AM,
                                                          David Peterson
                                                          wrote:<br>
                                                        </div>
                                                      </div>
                                                    </div>
                                                    <blockquote
                                                      type="cite">
                                                      <div>
                                                        <div>
                                                          <div dir="ltr">
                                                          <p
                                                          class="MsoNormal">I
                                                          am getting
                                                          this error
                                                          when I start
                                                          Apache.  </p>
                                                          <p
                                                          class="MsoNormal"><br>
                                                          </p>
                                                          <p
                                                          class="MsoNormal">[Mon

                                                          Feb 23
                                                          08:38:48.613317
                                                          2015]
                                                          [perl:error]
                                                          [pid 18820]
                                                          Can't locate
                                                          %%%MASON_HANDLER%%%
                                                          in @INC (@INC
                                                          contains:
                                                          /etc/perl
                                                          /usr/local/lib/perl/5.18.2
                                                          /usr/local/share/perl/5.18.2

                                                          /usr/lib/perl5
                                                          /usr/share/perl5

                                                          /usr/lib/perl/5.18

                                                          /usr/share/perl/5.18

                                                          /usr/local/lib/site_perl

                                                          .
                                                          /etc/apache2)
                                                          at (eval 2)
                                                          line 1.\n</p>
                                                          <p
                                                          class="MsoNormal"> </p>
                                                          <p
                                                          class="MsoNormal">I
                                                          can’t figure
                                                          out which
                                                          module I am
                                                          missing.  Any
                                                          suggestions
                                                          will be
                                                          greatly
                                                          appreciated.</p>
                                                          <p
                                                          class="MsoNormal">David</p>
                                                          </div>
                                                          <br>
                                                          <fieldset></fieldset>
                                                          <br>
                                                        </div>
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                                                      <pre>_______________________________________________
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</pre>
                                                    </blockquote>
                                                    <br>
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                                                  <br>
_______________________________________________<br>
                                                  freeside-users mailing
                                                  list<br>
                                                  <a
                                                    moz-do-not-send="true"
href="mailto:freeside-users@freeside.biz" target="_blank">freeside-users@freeside.biz</a><br>
                                                  <a
                                                    moz-do-not-send="true"
href="http://freeside.biz/cgi-bin/mailman/listinfo/freeside-users"
                                                    target="_blank">http://freeside.biz/cgi-bin/mailman/listinfo/freeside-users</a><br>
                                                  <br>
                                                </blockquote>
                                              </div>
                                              <br>
                                            </div>
                                            <br>
                                            <fieldset></fieldset>
                                            <br>
                                            <pre>_______________________________________________
freeside-users mailing list
<a moz-do-not-send="true" href="mailto:freeside-users@freeside.biz" target="_blank">freeside-users@freeside.biz</a>
<a moz-do-not-send="true" href="http://freeside.biz/cgi-bin/mailman/listinfo/freeside-users" target="_blank">http://freeside.biz/cgi-bin/mailman/listinfo/freeside-users</a>
</pre>
                                          </blockquote>
                                          <br>
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                                    </div>
                                    <br>
_______________________________________________<br>
                                    freeside-users mailing list<br>
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                                      href="mailto:freeside-users@freeside.biz"
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                                    <a moz-do-not-send="true"
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                                      target="_blank">http://freeside.biz/cgi-bin/mailman/listinfo/freeside-users</a><br>
                                    <br>
                                  </blockquote>
                                </div>
                                <br>
                              </div>
                            </div>
                          </div>
                        </blockquote>
                      </div>
                      <br>
                    </div>
                    <br>
                    <fieldset></fieldset>
                    <br>
                    <pre>_______________________________________________
freeside-users mailing list
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<a moz-do-not-send="true" href="http://freeside.biz/cgi-bin/mailman/listinfo/freeside-users" target="_blank">http://freeside.biz/cgi-bin/mailman/listinfo/freeside-users</a>
</pre>
                  </blockquote>
                  <br>
                </div>
              </div>
            </div>
            <br>
            _______________________________________________<br>
            freeside-users mailing list<br>
            <a moz-do-not-send="true"
              href="mailto:freeside-users@freeside.biz">freeside-users@freeside.biz</a><br>
            <a moz-do-not-send="true"
              href="http://freeside.biz/cgi-bin/mailman/listinfo/freeside-users"
              target="_blank">http://freeside.biz/cgi-bin/mailman/listinfo/freeside-users</a><br>
            <br>
          </blockquote>
        </div>
        <br>
      </div>
      <br>
      <fieldset class="mimeAttachmentHeader"></fieldset>
      <br>
      <pre wrap="">_______________________________________________
freeside-users mailing list
<a class="moz-txt-link-abbreviated" href="mailto:freeside-users@freeside.biz">freeside-users@freeside.biz</a>
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</pre>
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