<html><head><style type='text/css'>p { margin: 0; }</style></head><body><div style='font-family: Times New Roman; font-size: 12pt; color: #000000'>Hello,<br> I have a fresh VM of Freeside from the appliance on freeside.biz. I have just finished setting this up and have noticed an issue with Ticketing Queues not populating for any user except root. This includes in creating tickets from the Customer screen and the RT at a glance screen. I have also noticed an oddity that as root, not all of the Employees show up in the RT user list.<br><br><br>Thanks,<br>Sam<br><br><br><font class="fsinnerbox-title">Basics</font>
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<tbody><tr>
<td align="right">Freeside version
</td><td><b>3.4</b></td>
</tr>
<tr>
<td align="right">Operating System
</td><td><b>Debian GNU/Linux 7.7 (wheezy)</b></td>
</tr>
<tr>
<td align="right">Perl version
</td><td><b>5.14.2</b></td>
</tr>
<tr>
<td align="right">Database engine
</td><td><b>PostgreSQL</b></td>
</tr>
<tr>
<td align="right">Database version
</td><td><b>9.1.14<br><br></b></td>
</tr>
</tbody></table>
<br>RT Version 4.0.22<br><br><br>
<font class="fsinnerbox-title">Required Daemons</font>
<table class="fsinnerbox">
<tbody><tr>
<td align="right">Queue daemon
</td><td><b>Running</b></td>
</tr>
</tbody></table>
<br><br>
<font class="fsinnerbox-title">Optional Daemons</font>
<table class="fsinnerbox"><tbody><tr>
<td align="right">Self-service server(s)
</td><td><b>(Not checked)</b></td>
</tr>
<tr>
<td align="right">Self-service XML-RPC server
</td><td><b>Not running</b></td>
</tr>
<tr>
<td align="right">Back office XML-RPC server
</td><td><b>Not running</b></td>
</tr>
<tr>
<td align="right">RADIUS accounting import daemon
</td><td><b>Not running</b></td>
</tr>
<tr>
<td align="right">Prepaid daemon
</td><td><b>Running</b></td>
</tr>
<tr>
<td align="right">CDR Rewrite daemon
</td><td><b>Not running</b></td>
</tr>
<tr>
<td align="right">CDR Prepaid daemon
</td><td><b>Not running</b></td>
</tr>
<tr>
<td align="right">CDR Real-time rating daemon
</td><td><b>Not running</b></td></tr></tbody></table><br></div></body></html>