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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>Hi Obinna,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Thanks for your response. Yes I have installed texlive. <o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Ayodeji<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> freeside-users-bounces@freeside.biz [mailto:freeside-users-bounces@freeside.biz] <b>On Behalf Of </b>Obinna Chukwujekwu<br><b>Sent:</b> Tuesday, 30 April 2013 8:27 PM<br><b>To:</b> 'Freeside users mailing list'<br><b>Subject:</b> Re: [freeside-users] Error printing/viewing/emailing PDF invoices.<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Hello Ayodeji<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Do you have texlive installed?<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;color:#1F497D'>Best Regards ...<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='font-size:10.0pt;color:#1F497D'>Obinna Chukwujekwu<br></span><i><span lang=EN-US style='font-size:10.0pt;color:red'>ip</span></i><span lang=EN-US style='font-size:10.0pt;color:#999999'>NX</span><span lang=EN-US style='font-size:10.0pt;color:#1F497D'> Nigeria Ltd<br>4, Balarabe Musa Crescent<br>Victoria Island, Lagos<br>Nigeria<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;color:#1F497D'>Tel: +234 1 6280000 Ext 1237<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='font-size:10.0pt;color:#1F497D'>D/L: +234 1 6280050</span><span lang=EN-US style='color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span lang=EN-US style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> <a href="mailto:freeside-users-bounces@freeside.biz">freeside-users-bounces@freeside.biz</a> [<a href="mailto:freeside-users-bounces@freeside.biz">mailto:freeside-users-bounces@freeside.biz</a>] <b>On Behalf Of </b>Ayodeji Oseni<br><b>Sent:</b> Tuesday, April 30, 2013 5:57<br><b>To:</b> <a href="mailto:freeside-users@freeside.biz">freeside-users@freeside.biz</a><br><b>Subject:</b> [freeside-users] Error printing/viewing/emailing PDF invoices.<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Hi All,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>I am using Freeside 3.0 on Ubuntu 11.10 and having problems emailing invoices to customers. I’m also unable to view invoices in PDF format. The following error message appears when I try to do any of the two:<o:p></o:p></span></p><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><b><span style='font-size:13.5pt;font-family:"Verdana","sans-serif";color:black'>System error</span></b><span style='font-size:13.5pt;font-family:"Times New Roman","serif";color:black'><o:p></o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td nowrap valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>error:</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></td><td valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>Error in tempfile() using /usr/local/etc/freeside/cache.DBI:Pg:dbname=freeside/cust_bill.8.XXXXXXXX.eps: Tried to get a new temp name different to the previous value 50 times.<br>Something wrong with template?? (/usr/local/etc/freeside/cache.DBI:Pg:dbname=freeside/cust_bill.8.XXXXXXXX.eps) at /usr/local/share/perl/5.12.4/FS/Template_Mixin.pm line 118.</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></td></tr><tr><td nowrap valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>context:</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></td><td nowrap valign=top style='padding:.75pt .75pt .75pt .75pt'><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0><tr><td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>...</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></td><td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'></td></tr><tr><td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>96:</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></td><td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>local @CARP_NOT = $cgc ? $cgc->() : caller();</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></td></tr><tr><td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>97:</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></td><td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>shortmess_heavy(@_);</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></td></tr><tr><td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>98:</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></td><td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>}</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></td></tr><tr><td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>99:</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></td><td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'></td></tr><tr><td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>100:</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></td><td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:red'>sub croak { die shortmess @_ }</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></td></tr><tr><td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>101:</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></td><td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>sub confess { die longmess @_ }</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></td></tr><tr><td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>102:</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></td><td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>sub carp { warn shortmess @_ }</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></td></tr><tr><td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>103:</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></td><td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>sub cluck { warn longmess @_ }</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></td></tr><tr><td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>104:</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></td><td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'></td></tr><tr><td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>...</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></td><td nowrap valign=top style='padding:0cm 0cm 0cm 0cm'></td></tr></table></td></tr><tr><td nowrap valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>code stack:</span></b><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'> </span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></td><td nowrap valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:7.5pt;font-family:"Verdana","sans-serif"'>/usr/local/share/perl/5.12.4/Carp.pm:100<br>/usr/share/perl/5.12/File/Temp.pm:1381<br>/usr/share/perl/5.12/File/Temp.pm:1030<br>/usr/local/share/perl/5.12.4/FS/Template_Mixin.pm:118<br>/usr/local/share/perl/5.12.4/FS/Template_Mixin.pm:1421<br>/var/www/freeside/view/elements/cust_bill-typeset:41<br>/var/www/freeside/view/cust_bill-pdf.cgi:1<br>/var/www/freeside/autohandler:1</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p></td></tr></table><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Any help in resolving this issue would be appreciated. I am happy to clarify any questions about my system setup as well if necessary. Thanks in advance!<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Ayodeji<o:p></o:p></span></p></div></body></html>