Freeside:1.7:Documentation:Administration

Packages

Upselling

Scenario:

You have a customer with a 500mb email account, and they would like to upgrade to the 1000mb email account

Solution:

Freeside does not yet support add-on packages that launch external commands, so the best solution presently is to upgrade a user from the 500mb service to the 1000mb service by calling an appropriate "modify" command for the export associated with the package.

Caveats:

If you use two different "Export" commands, freeside will call the "delete" command of the first package, and then the "insert" command of the second package. (trying to determine correct way to handle this case)

Example:

1. Config -> Provisioning, services and packages -> View/Edit Exports
2. Edit the shell command for these services
3. Call appropriate shell script using the 'modify' field to change disk quotas
4. Select a customer
5. Under packages, click "Change Package"
6. Upgrade the user to the 1000mb service by selecting the 1000mb package, and your "modify" script will now be called. The reverse would be done if you were moving someone from 1000mb to 500mb

Billing

Real-time credit card and electronic check processing

Misc

• Setting up Encrypted Credit Cards
• Setting up Texas Tax
• Setting up VoIP