Hosted Services Platform

Phase one: hosted VoIP

Asterisk Integration

• Using VoiceRD
• Real-time CDR integration
• Integrate prepaid hook (Perl or XML-RPC) for "minutes left on prepaid card"
• Provisioning/deprovisioning integration (ARA, LDAP, something else?)
• Feature control integration

 * Call forwarding w/ or w/o simul-ring
 * Voicemail

End-customer frontend

Introduction

• Based on existing Freeside self-service, with a simplified, clean VoIP-only interface and expanded VoIP functionality.
• Probably PHP with XML-RPC access to Freeside functionality.

Features to add

(could use some expansion and categorization, not sure this is complete):

• View recent calls and call history
• View minutes remaining
• Voicemail view/listen/delete/etc.
• Call forwarding (+simul-ring) configuration
• Order new lines and cancel existing ones.
• Edit 911 address associated with each line

Existing features to be used in new interface

• View past and currently open invoices
• Make payments, change payment information
• Order new packages and cancel existing ones

Reseller back-end

Introduction

• Based on existing Freeside backoffice interface configured to disable unnecessary features and present a simplified, clean VoIP-only interface and expanded VoIP functionality.
• Using existing Freeside backoffice Perl/HTML::Mason

Features to add

• Same VoIP feature controls as end-user interface.
• Add configuration options and ACLs to disable/hide unnecessary any features to simplify the interface.
• Agent-virtualize any remaining configuration or tables necessary for fully-virtualized VoIP (CDRs, others?)