Difference between revisions of "Freeside:3:Documentation:NG Self-Service"

Revision as of 07:28, 29 September 2014

NG Self-service is the next generation version of our customer self-service portal. The application is written in PHP and utilizes CSS to allow modification and manipulation to the look and feel easier than before.

Installation

• Copy the ng_selfservice directory into the appropriate directory on your web/self-service portal server.
• Edit freeside.class.php to point to your Freeside server:

var $URL = 'http://yourfreesideserver:8080/';

• Enable selfservice-xmlrpc in Configuration -> Settings.
• Restart the Freeside services

Configuration

• Configuration -> Settings: ng_selfservice-menu allows additional custom scripts and removal of default pages to enhance the capabilities of the self-service portal

main.php Home

services.php Services
services.php My Services
services_new.php Order a new service

personal.php Profile
personal.php Personal Information
password.php Change Password

payment.php Payments
payment_cc.php Credit Card Payment
payment_ach.php Electronic Check Payment
payment_paypal.php PayPal Payment
payment_webpay.php Webpay Payments

usage.php Usage
usage_data.php Data usage
usage_cdr.php Call usage

tickets.php Help Desk
tickets.php Open Tickets
tickets_resolved.php Resolved Tickets
ticket_create.php Create a new ticket

docs.php FAQs

logout.php Logout

Notes

• Communication is not encrypted. Communication should be routed via a VPN or other secure tunnel/mechanism.