Difference between revisions of "Supported:Documentation"

From Freeside
Jump to: navigation, search
(Emergency support)
(All support contracts except bare-bones $150/month contracts)
Line 23: Line 23:
 
* Email [mailto:support@sisd.com support@sisd.com]
 
* Email [mailto:support@sisd.com support@sisd.com]
  
=== All support contracts except bare-bones $150/month contracts ===
+
=== Support contracts which include IM + phone support ===
  
 
*  IM (AIM, Yahoo or MSN)
 
*  IM (AIM, Yahoo or MSN)
 
*  +1 415 462 1624, Mon-Fri 9-5 US/Pacific
 
*  +1 415 462 1624, Mon-Fri 9-5 US/Pacific
 
  
 
== Emergency support ==
 
== Emergency support ==

Revision as of 01:38, 18 October 2006

User's Guide


Administrator's Guide


Accounting Guide


Support

Normal / non-emergency support

All support contracts

Support contracts which include IM + phone support

  • IM (AIM, Yahoo or MSN)
  • +1 415 462 1624, Mon-Fri 9-5 US/Pacific

Emergency support

  • Call the main office number at +1 415 462 1624. Always call this number first.
  • The main office voicemail will have the cell phone number of the engineer currently on-call for emergencies.