Revision as of 18:28, 4 January 2018

Notes

This is the changelog for the 4.3 release.

For a more detailed, raw log of changes, see the git log

OS Support

• Debian 7 (wheezy) support has been dropped. Please upgrade to Debian 8 (jessie) before upgrading to 4.3.
• Debian 9 (stretch) support has been added.

UI

• More UI styling and cleanup

Customers

Locations

• Census block coding: Fix map-based census coding for unknown locations (previously used the US Census service site which is now gone, built an internal re-implementation)

Packages

• In suspension and cancellation popups, show information about which services will be unprovisioned to external systems.

Attachments

• Optimized attachment upload, allowing larger attachments

Change history

• Included notes and tags

Discounts

• Discounts on one-time charges

Reporting

• Include 2018+
• New customer referral report
• New customer time span report
• Improved wireless broadband service report
• Search payments by customer location fields
• Search by number of referred customers and their status
• Backdate FCC 477 deployment zones
• Search packages by suspension reasons
• Added revenue difference to package churn report

VoIP/Telco

• FreeSWITCH CDRs
• Asterisk v12 CDRs
• Ooma integration
• Extended Vitelity integration with E911 and LNP (porting)
• Update VoIP Innovations CDR import for new hostname and SSL requirement

Taxation

• Integration with Compliance Solutions tax rating service as an alternative to SureTax or Avalara.

Quotations

• Add quotation description
• Show a total first payment possible range for prorated packages
• PDF and residential quotation fixes
• Add option for a default close date

Customer self-service

• Fix self-service contact login
• Directly change contact passwords in backend without an end-customer reset email
• New wordpress plugin, for adding self-service functionality to wordpress sites
• Option to disable changing electronic check information
• Option to disable package changes per agent

Ticketing

• Automatically create a customer contact for new ticketing Requestors
• Access control to disable new activity indicator in header
• Added AutoreplyOrCorrespondence template [https://rt-wiki.bestpractical.com/wiki/AutoreplyOrCorrespondence]
• Added ticket action Quiet Resolve
• Request Tracker updated from 4.2.13 to 4.2.14
  • 4.2.14 Release Notes

Provisioning exports

• Expect-style SSH scripting for interacting with remote systems which cannot run scripts (e.g. Cisco routers)
• HTTP/HTTPS export hooks for Fiber and DSL services

Billing events

• New conditions: residential/commercial, number of referred customers, check customer tag (for all event types), contract end date
• Improved discount action: package class selection, once per customer option
• Made HTTP/HTTPS POST and email actions available for all event types
• New actions: add and remove customer tags

Misc

• Fixed customer import
• Added contact import
• Fixed fees