Revision as of 19:57, 13 September 2007

Upgrade instructions

Install HTML::Widgets::SelectLayers 0.07 (or later)
Install Authen::Passphrase
Install Net::Domain::TLD
New packages/modules for RT 3.6.4: libxml-rss-perl libcalendar-simple-perl libgd-graph-perl libuniversal-require-perl libgd-text-perl
make install-perl-modules
As the freeside UNIX user, run freeside-upgrade username, passing the username of an internal Freeside user.
If freeside-upgrade hangs, try stopping Apache, all Freeside processes, and anything else connected to your database, especially on older PostgreSQL versions.
Run bin/freeside-migrate-events to migrate your (deprecated) invoice events to the new billing events. Keep an eye out for anything which does not migrate.
make configure-rt
make install-docs (or make deploy if you've got everything setup for that in the Makefile)
mv /opt/rt3/etc/RT_SiteConfig.pm /opt/rt3/etc/RT_SiteConfig.pm.OLD; make install-rt
/opt/rt3/sbin/rt-setup-database --action insert --datadir rt/etc/upgrade/3.5.1

"RT at a glance" ("Ticketing Main") blank? Click "Edit" on the right, then click the "Reset to default" button.
Perl module errors? Try make clean then make install-perl-modules then make install-docs or make deploy again

cust_main::retry_realtime optimization?
Use FCKeditor for config popups for textareas.
small_custview borders inside RT look janky
bin/fs-migrate-events doesn't make events that apply to a single agent into agent-editable events... perhaps it should?

@@ Line 3: / Line 3: @@
 * Install Authen::Passphrase
 * Install Net::Domain::TLD
+* New packages/modules for RT 3.6.4: libxml-rss-perl libcalendar-simple-perl libgd-graph-perl libuniversal-require-perl libgd-text-perl
 * <code>make install-perl-modules</code>
 * As the freeside UNIX user, run <code>freeside-upgrade username</code>, passing the username of an internal Freeside user.
@@ Line 11: / Line 12: @@
 * <code>mv /opt/rt3/etc/RT_SiteConfig.pm /opt/rt3/etc/RT_SiteConfig.pm.OLD; make install-rt</code>
 * <code>/opt/rt3/sbin/rt-setup-database --action insert --datadir rt/etc/upgrade/3.5.1</code>
 * "RT at a glance" ("Ticketing Main") blank?  Click "Edit" on the right, then click the "Reset to default" button.
 * Perl module errors?  Try <code>make clean</code> then <code>make install-perl-modules</code> then <code>make install-docs</code> or <code>make deploy</code> again
-* New packages/modules for RT 3.6.4: libxml-rss-perl libcalendar-simple-perl libgd-graph-perl libuniversal-require-perl libgd-text-perl
 = Currently known issues =