Difference between revisions of "Freeside:1.9:Documentation:Upgrading"

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(Upgrade instructions)
(Upgrade instructions)
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* <code>mv /opt/rt3/etc/RT_SiteConfig.pm /opt/rt3/etc/RT_SiteConfig.pm.OLD; make install-rt</code>
 
* <code>mv /opt/rt3/etc/RT_SiteConfig.pm /opt/rt3/etc/RT_SiteConfig.pm.OLD; make install-rt</code>
 
* <code>/opt/rt3/sbin/rt-setup-database --action insert --datadir rt/etc/upgrade/3.5.1</code>
 
* <code>/opt/rt3/sbin/rt-setup-database --action insert --datadir rt/etc/upgrade/3.5.1</code>
 +
* "RT at a glance" ("Ticketing Main") blank?  Click "Edit" on the right, then click the "Reset to default" button.
 
* Perl module errors?  Try <code>make clean</code> then <code>make install-perl-modules</code> then <code>make install-docs</code> or <code>make deploy</code> again
 
* Perl module errors?  Try <code>make clean</code> then <code>make install-perl-modules</code> then <code>make install-docs</code> or <code>make deploy</code> again
 
* New packages/modules for RT 3.6.4: libxml-rss-perl libcalendar-simple-perl libgd-graph-perl libuniversal-require-perl libgd-text-perl
 
* New packages/modules for RT 3.6.4: libxml-rss-perl libcalendar-simple-perl libgd-graph-perl libuniversal-require-perl libgd-text-perl

Revision as of 19:03, 13 September 2007

Upgrade instructions

  • Install HTML::Widgets::SelectLayers 0.07 (or later)
  • Install Authen::Passphrase
  • Install Net::Domain::TLD
  • make install-perl-modules
  • As the freeside UNIX user, run freeside-upgrade username, passing the username of an internal Freeside user.
  • If freeside-upgrade hangs, try stopping Apache, all Freeside processes, and anything else connected to your database, especially on older PostgreSQL versions.
  • Run bin/freeside-migrate-events to migrate your (deprecated) invoice events to the new billing events. Keep an eye out for anything which does not migrate.
  • make configure-rt
  • make install-docs (or make deploy if you've got everything setup for that in the Makefile)
  • mv /opt/rt3/etc/RT_SiteConfig.pm /opt/rt3/etc/RT_SiteConfig.pm.OLD; make install-rt
  • /opt/rt3/sbin/rt-setup-database --action insert --datadir rt/etc/upgrade/3.5.1
  • "RT at a glance" ("Ticketing Main") blank? Click "Edit" on the right, then click the "Reset to default" button.
  • Perl module errors? Try make clean then make install-perl-modules then make install-docs or make deploy again
  • New packages/modules for RT 3.6.4: libxml-rss-perl libcalendar-simple-perl libgd-graph-perl libuniversal-require-perl libgd-text-perl

Currently known issues

  • RT "dashboard" has diappeared; needs something upgraded/inserted into the db?

Random wishlist

  • cust_main::retry_realtime optimization?
  • Use FCKeditor for config popups for textareas.
  • small_custview borders inside RT look janky
  • bin/fs-migrate-events doesn't make events that apply to a single agent into agent-editable events... perhaps it should?