Difference between revisions of "Bulk DID Orders"
From Freeside
(New page: * Create an internal_diddb export and an svc_phone service * Configuration -> Phone -> View/Edit bulk DID vendors: setup your vendors * Tools -> Bulk DID Orders -> Add a bulk DID Order * U...) |
|||
| (One intermediate revision by the same user not shown) | |||
| Line 1: | Line 1: | ||
| + | = Setup = | ||
* Create an internal_diddb export and an svc_phone service | * Create an internal_diddb export and an svc_phone service | ||
* Configuration -> Phone -> View/Edit bulk DID vendors: setup your vendors | * Configuration -> Phone -> View/Edit bulk DID vendors: setup your vendors | ||
| − | * Tools -> Bulk DID Orders -> Add a bulk DID Order | + | * The upgrade and setup programs automatically populate LATA and MSA tables with appropriate data |
| − | * | + | |
| − | * | + | = Usage = |
| − | * Provision DIDs for a customer | + | * Creating an order: Tools -> Bulk DID Orders -> Add a bulk DID Order |
| + | * Uploading inventory,: | ||
| + | ** From the order browse page (Tools -> Bulk DID Orders), click on Upload Received; or | ||
| + | ** From Tools -> Importing -> DIDs | ||
| + | * Confirming an order: | ||
| + | ** from the order browse page, by clicking on the Confirm link for any unconfirmed order; or | ||
| + | ** by setting the confirmation date when editing an order; or | ||
| + | ** when importing DIDs for the order (see above) | ||
| + | * Bulk provisioning DIDs for a customer: | ||
| + | ** from the order browse page, for any order for which DIDs have been assigned to a customer and have been uploaded/received and have not yet been provisioned, click on the Provision link | ||
| + | * Canceling an order: from the order browse page, click on the Cancel link | ||
| + | * Viewing DIDs received for an order: from the order browse page, for any orders for which DIDs have been uploaded/received, click on the date under the Received column | ||
| + | * Assigning DIDs which will be received on an order, to a customer (not the same as provisioning them): from the add or edit order pages, click on the radio button beside Customer and enter the customer details | ||
| + | * Viewing orders having DIDs received for a customer but not yet provisioned: | ||
| + | ** from the order browse page, click on "Browse all non-stock orders with received unprovisioned DIDs" (displays such DIDs for all customers); or | ||
| + | ** from a customer view page, click on the "Browse Received DID Inventory" links in the Services column (displays such DIDs for a particular customer) | ||
Latest revision as of 15:40, 19 April 2011
Setup
- Create an internal_diddb export and an svc_phone service
- Configuration -> Phone -> View/Edit bulk DID vendors: setup your vendors
- The upgrade and setup programs automatically populate LATA and MSA tables with appropriate data
Usage
- Creating an order: Tools -> Bulk DID Orders -> Add a bulk DID Order
- Uploading inventory,:
- From the order browse page (Tools -> Bulk DID Orders), click on Upload Received; or
- From Tools -> Importing -> DIDs
- Confirming an order:
- from the order browse page, by clicking on the Confirm link for any unconfirmed order; or
- by setting the confirmation date when editing an order; or
- when importing DIDs for the order (see above)
- Bulk provisioning DIDs for a customer:
- from the order browse page, for any order for which DIDs have been assigned to a customer and have been uploaded/received and have not yet been provisioned, click on the Provision link
- Canceling an order: from the order browse page, click on the Cancel link
- Viewing DIDs received for an order: from the order browse page, for any orders for which DIDs have been uploaded/received, click on the date under the Received column
- Assigning DIDs which will be received on an order, to a customer (not the same as provisioning them): from the add or edit order pages, click on the radio button beside Customer and enter the customer details
- Viewing orders having DIDs received for a customer but not yet provisioned:
- from the order browse page, click on "Browse all non-stock orders with received unprovisioned DIDs" (displays such DIDs for all customers); or
- from a customer view page, click on the "Browse Received DID Inventory" links in the Services column (displays such DIDs for a particular customer)
