Difference between revisions of "Freeside:1.9:Documentation:Administration:VoIP"
From Freeside
| (2 intermediate revisions by one other user not shown) | |||
| Line 5: | Line 5: | ||
* '''Service definitions''' ''(Configuration | Provisioning, services and packages | View/edit service definitions)'' - Service definitions for VoIP are setup as '''svc_phone''' services. Set '''countrycode''' to "fixed (unchangeable)" and to your country code ("1" for US, Canada, NANP countries). <strike>You can optionally use the inventory stuff to assign DID#s from a pool for svc_phone services.</strike> You can optionally use an internal_did export to assign DID#s from the internal phone number inventory. | * '''Service definitions''' ''(Configuration | Provisioning, services and packages | View/edit service definitions)'' - Service definitions for VoIP are setup as '''svc_phone''' services. Set '''countrycode''' to "fixed (unchangeable)" and to your country code ("1" for US, Canada, NANP countries). <strike>You can optionally use the inventory stuff to assign DID#s from a pool for svc_phone services.</strike> You can optionally use an internal_did export to assign DID#s from the internal phone number inventory. | ||
| − | * '''Package definitions''' ''(Configuraiton | Provisioning, services and packages | View/edit package definitions)'' - Package definitions for VoIP are setup using the "VoIP rating | + | * '''Package definitions''' ''(Configuraiton | Provisioning, services and packages | View/edit package definitions)'' - Package definitions for VoIP are setup using the "VoIP/telco CDR rating (standard)" price plan. |
** Pick a "Rate plan" from above. | ** Pick a "Rate plan" from above. | ||
** Make sure to set a "Recurring fee frequency" | ** Make sure to set a "Recurring fee frequency" | ||
| Line 25: | Line 25: | ||
* [[:3rd_party_software/Asterisk]] Discusses how cdr_pgsql is setup to record CDR entries into Freeside. | * [[:3rd_party_software/Asterisk]] Discusses how cdr_pgsql is setup to record CDR entries into Freeside. | ||
| + | * [[:Freeside:1.9:Documentation:Administration:VoIP:Timed Rates|Timed Rates]] - a new feature in 2.1. | ||
| + | |||
[[Category:svc_phone]] | [[Category:svc_phone]] | ||
Latest revision as of 20:16, 9 December 2010
- Rate plans - You can edit regions/prefixes, rates and rate plans under Configuration | Billing | View/Edit call rates and regions
sample scripts for importing initial rate information are available in bin/rate.import and bin/rate-us.import
- Service definitions (Configuration | Provisioning, services and packages | View/edit service definitions) - Service definitions for VoIP are setup as svc_phone services. Set countrycode to "fixed (unchangeable)" and to your country code ("1" for US, Canada, NANP countries).
You can optionally use the inventory stuff to assign DID#s from a pool for svc_phone services.You can optionally use an internal_did export to assign DID#s from the internal phone number inventory.
- Package definitions (Configuraiton | Provisioning, services and packages | View/edit package definitions) - Package definitions for VoIP are setup using the "VoIP/telco CDR rating (standard)" price plan.
- Pick a "Rate plan" from above.
- Make sure to set a "Recurring fee frequency"
- Don't change the "Region rating method"
- You can import CDRs directly into the Freeside database using cdr_pgsql or cdr_mysql, or you can import CDRs from CSV files under Tools | Import | Import Call Detail Records (CDRs) from CSV file. Both methods have been used with success.
- cdr.charged_party from imported CDRs is matched to svc_phone.phonenum in a provisioned phone service
- You can view simple reports of CDRs (unprocessed vs. processed) under Reports | Rating data | Call Detail Records (CDRs)
- 800/877/etc. calls should be correctly handled by rating based on the originating region rather than the destination region. If you want toll-free usage to be billed at different rates than outgoing calls, you can use a different package definition and rate plan.
- To attach a CSV file of CDRs to customer invoices:
- Enable the voip-cust_email_csv_cdr config option
- Enable the "Attach CDRs as CSV to emailed invoices" checkbox on one or more customers
See Also
- 3rd_party_software/Asterisk Discusses how cdr_pgsql is setup to record CDR entries into Freeside.
- Timed Rates - a new feature in 2.1.
