# bypass RT ACLs--we're going to do lots of things
my $CurrentUser = $RT::SystemUser;
+ my $dbh = dbh;
+
# selfservice and cron users
- foreach my $username ('%%%SELFSERVICE_USER', 'fs_daily') {
+ foreach my $username ('%%%SELFSERVICE_USER%%%', 'fs_daily') {
my $User = RT::User->new($CurrentUser);
$User->Load($username);
if (!defined($User->Id)) {
# Load from RT data file
our (@Groups, @Users, @ACL, @Queues, @ScripActions, @ScripConditions,
- @Templates, @CustomFields, @Scrips, @Attributes, @Initial, @Final);
+ @Templates, @CustomFields, @Scrips, @Attributes, @Initial, @Final,
+ %Delete_Scrips);
my $datafile = '%%%RT_PATH%%%/etc/initialdata';
eval { require $datafile };
if ( $@ ) {
while (my $item = $search->Next) {
my ($c, $a, $t) = map {lc $item->$_->Name}
('ScripConditionObj', 'ScripActionObj', 'TemplateObj');
- if ( exists $scrip{$c}{$a}{$t} and $item->Creator == 1 ) {
+ if ( exists $scrip{$c}{$a} and $item->Creator == 1 ) {
warn "Deleting duplicate scrip $c $a [$t]\n";
my ($val, $msg) = $item->Delete;
warn "error deleting scrip: $msg\n" if !$val;
}
+ elsif ( exists $Delete_Scrips{$c}{$a}{$t} and $item->Creator == 1 ) {
+ warn "Deleting obsolete scrip $c $a [$t]\n";
+ my ($val, $msg) = $item->Delete;
+ warn "error deleting scrip: $msg\n" if !$val;
+ }
else {
- $scrip{$c}{$a}{$t} = $item->id;
+ $scrip{$c}{$a} = $item->id;
}
}
my $Scrip = RT::Scrip->new($CurrentUser);
my $desc = $s->{'Description'};
my ($c, $a, $t) = map lc,
@{ $s }{'ScripCondition', 'ScripAction', 'Template'};
- # skip existing scrips
- next if ( exists($scrip{$c}{$a}{$t}) );
- if ( !exists($condition{$c}) ) {
- warn "ScripCondition '$c' not found.\n";
- next;
- }
- if ( !exists($action{$a}) ) {
- warn "ScripAction '$a' not found.\n";
- next;
+
+ if ( exists($scrip{$c}{$a}) ) {
+ $Scrip->Load( $scrip{$c}{$a} );
+ } else { # need to create it
+
+ if ( !exists($condition{$c}) ) {
+ warn "ScripCondition '$c' not found.\n";
+ next;
+ }
+ if ( !exists($action{$a}) ) {
+ warn "ScripAction '$a' not found.\n";
+ next;
+ }
+ if ( !exists($template{$t}) ) {
+ warn "Template '$t' not found.\n";
+ next;
+ }
+ my %new_param = (
+ ScripCondition => $condition{$c}->[0],
+ ScripAction => $action{$a}->[0],
+ Template => $template{$t}->[0],
+ Queue => 0,
+ Description => $desc,
+ );
+ warn "Creating scrip: $c $a [$t]\n";
+ my ($val, $msg) = $Scrip->Create(%new_param);
+ die $msg if !$val;
+
+ } #if $scrip{...}
+ # set the Immutable attribute on them if needed
+ if ( !$Scrip->FirstAttribute('Immutable') ) {
+ my ($val, $msg) =
+ $Scrip->SetAttribute(Name => 'Immutable', Content => '1');
+ die $msg if !$val;
}
- if ( !exists($template{$t}) ) {
- warn "Template '$t' not found.\n";
- next;
+
+ } #foreach (@Scrips)
+
+ # one-time fix: accumulator fields (support time, etc.) that had values
+ # entered on ticket creation need OCFV records attached to their Create
+ # transactions
+ my $sql = 'SELECT first_ocfv.ObjectId, first_ocfv.Created, Content '.
+ 'FROM ObjectCustomFieldValues as first_ocfv '.
+ 'JOIN ('.
+ # subquery to get the first OCFV with a certain name for each ticket
+ 'SELECT min(ObjectCustomFieldValues.Id) AS Id '.
+ 'FROM ObjectCustomFieldValues '.
+ 'JOIN CustomFields '.
+ 'ON (ObjectCustomFieldValues.CustomField = CustomFields.Id) '.
+ 'WHERE ObjectType = \'RT::Ticket\' '.
+ 'AND CustomFields.Name = ? '.
+ 'GROUP BY ObjectId'.
+ ') AS first_ocfv_id USING (Id) '.
+ 'JOIN ('.
+ # subquery to get the first transaction date for each ticket
+ # other than the Create
+ 'SELECT ObjectId, min(Created) AS Created FROM Transactions '.
+ 'WHERE ObjectType = \'RT::Ticket\' '.
+ 'AND Type != \'Create\' '.
+ 'GROUP BY ObjectId'.
+ ') AS first_txn ON (first_ocfv.ObjectId = first_txn.ObjectId) '.
+ # where the ticket custom field acquired a value before any transactions
+ # on the ticket (i.e. it was set on ticket creation)
+ 'WHERE first_ocfv.Created < first_txn.Created '.
+ # and we haven't already fixed the ticket
+ 'AND NOT EXISTS('.
+ 'SELECT 1 FROM Transactions JOIN ObjectCustomFieldValues '.
+ 'ON (Transactions.Id = ObjectCustomFieldValues.ObjectId) '.
+ 'JOIN CustomFields '.
+ 'ON (ObjectCustomFieldValues.CustomField = CustomFields.Id) '.
+ 'WHERE ObjectCustomFieldValues.ObjectType = \'RT::Transaction\' '.
+ 'AND CustomFields.Name = ? '.
+ 'AND Transactions.Type = \'Create\''.
+ 'AND Transactions.ObjectType = \'RT::Ticket\''.
+ 'AND Transactions.ObjectId = first_ocfv.ObjectId'.
+ ')';
+ #whew
+
+ # prior to this fix, the only name an accumulate field could possibly have
+ # was "Support time".
+ my $sth = $dbh->prepare($sql);
+ $sth->execute('Support time', 'Support time');
+ my $rows = $sth->rows;
+ warn "Fixing support time on $rows rows...\n" if $rows > 0;
+ while ( my $row = $sth->fetchrow_arrayref ) {
+ my ($tid, $created, $content) = @$row;
+ my $Txns = RT::Transactions->new($CurrentUser);
+ $Txns->Limit(FIELD => 'ObjectId', VALUE => $tid);
+ $Txns->Limit(FIELD => 'ObjectType', VALUE => 'RT::Ticket');
+ $Txns->Limit(FIELD => 'Type', VALUE => 'Create');
+ my $CreateTxn = $Txns->First;
+ if ($CreateTxn) {
+ my ($val, $msg) = $CreateTxn->AddCustomFieldValue(
+ Field => 'Support time',
+ Value => $content,
+ RecordTransaction => 0,
+ );
+ warn "Error setting transaction support time: $msg\n" unless $val;
+ } else {
+ warn "Create transaction not found for ticket $tid.\n";
}
- my %new_param = (
- ScripCondition => $condition{$c}->[0],
- ScripAction => $action{$a}->[0],
- Template => $template{$t}->[0],
- Queue => 0,
- Description => $desc,
+ }
+
+ my $cve_2013_3373_sql = '';
+ if ( driver_name =~ /^Pg/i ) {
+ $cve_2013_3373_sql = q(
+ UPDATE Tickets SET Subject = REPLACE(Subject,E'\n','')
);
- warn "Creating scrip: $c $a [$t]\n";
- my ($val, $msg) = $Scrip->Create(%new_param);
- die $msg if !$val;
- } #foreach (@Scrips)
+ } elsif ( driver_name =~ /^mysql/i ) {
+ $cve_2013_3373_sql = q(
+ UPDATE Tickets SET Subject = REPLACE(Subject,'\n','');
+ );
+ } else {
+ warn "WARNING: Don't know how to update RT Ticket Subjects for your database driver for CVE-2013-3373";
+ }
+ if ( $cve_2013_3373_sql ) {
+ my $cve_2013_3373_sth = $dbh->prepare($cve_2013_3373_sql)
+ or die $dbh->errstr;
+ $cve_2013_3373_sth->execute
+ or die $cve_2013_3373_sth->errstr;
+ }
+
+ # Remove dangling customer links, if any
+ my %target_pkey = ('cust_main' => 'custnum', 'cust_svc' => 'svcnum');
+ for my $table (keys %target_pkey) {
+ my $pkey = $target_pkey{$table};
+ my $rows = $dbh->do(
+ "DELETE FROM links WHERE id IN(".
+ "SELECT links.id FROM links LEFT JOIN $table ON (links.target = ".
+ "'freeside://freeside/$table/' || $table.$pkey) ".
+ "WHERE links.target like 'freeside://freeside/$table/%' ".
+ "AND $table.$pkey IS NULL".
+ ")"
+ ) or die $dbh->errstr;
+ warn "Removed $rows dangling ticket-$table links\n" if $rows > 0;
+ }
+
+ # Fix ticket transactions on the Time* fields where the NewValue (or
+ # OldValue, though this is not known to happen) is an empty string
+ foreach (qw(newvalue oldvalue)) {
+ my $rows = $dbh->do(
+ "UPDATE transactions SET $_ = '0' WHERE objecttype='RT::Ticket' AND ".
+ "field IN ('TimeWorked', 'TimeEstimated', 'TimeLeft') AND $_ = ''"
+ ) or die $dbh->errstr;
+ warn "Fixed $rows transactions with empty time values\n" if $rows > 0;
+ }
return;
}
projects / freeside.git / blobdiff