'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
qw( head body_header body_footer company_address ) ),
+ 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
+ 'main.php Home
+
+ services.php Services
+ services.php My Services
+ services_new.php Order a new service
+
+ personal.php Profile
+ personal.php Personal Information
+ password.php Change Password
+
+ payment.php Payments
+ payment_cc.php Credit Card Payment
+ payment_ach.php Electronic Check Payment
+ payment_paypal.php PayPal Payment
+ payment_webpay.php Webpay Payments
+
+ usage.php Usage
+ usage_data.php Data usage
+ usage_cdr.php Call usage
+
+ tickets.php Help Desk
+ tickets.php Open Tickets
+ tickets_resolved.php Resolved Tickets
+ ticket_create.php Create a new ticket
+
+ docs.php FAQs
+
+ logout.php Logout
+ ',
};
_cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
sub logout {
my $p = shift;
+ my $skin_info = skin_info($p);
if ( $p->{'session_id'} ) {
_cache->remove($p->{'session_id'});
- return { %{ skin_info($p) }, 'error' => '' };
+ return { %$skin_info, 'error' => '' };
} else {
- return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message
+ return { %$skin_info, 'error' => "Can't resume session" }; #better error message
}
}
$info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
+ $info->{'hide_usage'} = $conf->exists('selfservice_hide-usage');
+
return { %$info,
'custnum' => $custnum,
'access_pkgnum' => $session->{'pkgnum'},
my %return;
my $conf = new FS::Conf;
- if ($conf->exists('cust_main-require_address2')) {
- $return{'require_address2'} = '1';
- }else{
- $return{'require_address2'} = '';
- }
+ $return{'require_address2'} = $conf->exists('cust_main-require_address2');
- if ( $FS::TicketSystem::system ) {
- warn "$me customer_info: initializing ticket system\n" if $DEBUG;
- FS::TicketSystem->init();
- }
+# if ( $FS::TicketSystem::system ) {
+# warn "$me customer_info: initializing ticket system\n" if $DEBUG;
+# FS::TicketSystem->init();
+# }
if ( $custnum ) { #customer record
+ %return = ( %return, %{ customer_info_short($p) } );
+
+ #redundant with customer_info_short, but we need it for several things below
my $search = { 'custnum' => $custnum };
$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
my $cust_main = qsearchs('cust_main', $search )
or return { 'error' => "unknown custnum $custnum" };
- $return{display_custnum} = $cust_main->display_custnum;
+ my $list_tickets = list_tickets($p);
+ $return{'tickets'} = $list_tickets->{'tickets'};
- if ( $session->{'pkgnum'} ) {
- $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
- #next_bill_date from cust_pkg?
+ if ( $session->{'pkgnum'} ) {
+ #XXX open invoices in the pkg-balances case
} else {
- $return{balance} = $cust_main->balance;
- $return{next_bill_date} = $cust_main->next_bill_date;
- $return{next_bill_date_pretty} =
- $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
- : '(none)';
- }
-
- my @tickets = $cust_main->tickets;
- # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
- if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
- my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
- $return{tickets} = [
- sort {
- (
- ($a->{'_selfservice_priority'} eq '') <=>
- ($b->{'_selfservice_priority'} eq '')
- ) ||
- ( $dir *
- ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
- )
- } @tickets
- ];
- }
- else {
- $return{tickets} = \@tickets;
- }
-
- unless ( $session->{'pkgnum'} ) {
my @open = map {
{
invnum => $_->invnum,
time2str('%m/%d/%Y', $return{'last_invoice_date'} );
}
- $return{countrydefault} = scalar($conf->config('countrydefault'));
-
+ #customer_info_short always has nobalance on..
$return{small_custview} =
small_custview( $cust_main,
$return{countrydefault},
( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
);
- $return{name} = $cust_main->first. ' '. $cust_main->get('last');
-
$return{has_ship_address} = $cust_main->has_ship_address;
$return{status} = $cust_main->status;
$return{statuscolor} = $cust_main->statuscolor;
- for (@cust_main_editable_fields) {
- $return{$_} = $cust_main->get($_);
- }
-
- for (@location_editable_fields) {
- $return{$_} = $cust_main->bill_location->get($_);
- $return{'ship_'.$_} = $cust_main->ship_location->get($_);
- }
- $return{has_ship_address} = $cust_main->has_ship_address;
# compatibility: some places in selfservice use this to determine
# if there's a ship address
if ( $return{has_ship_address} ) {
$return{ship_first} = $cust_main->first;
}
- if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
- $return{payinfo} = $cust_main->paymask;
- @return{'month', 'year'} = $cust_main->paydate_monthyear;
- }
-
- $return{'invoicing_list'} =
- join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
- $return{'postal_invoicing'} =
- 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
-
if (scalar($conf->config('support_packages'))) {
my @support_services = ();
foreach ($cust_main->support_services) {
$return{discount_terms_hash} = { $cust_main->discount_terms_hash };
}
- if ( $session->{'svcnum'} ) {
- my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
- $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
- $return{'svcnum'} = $session->{'svcnum'};
- }
-
} elsif ( $session->{'svcnum'} ) { #no customer record
my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
$return{display_custnum} = $cust_main->display_custnum;
+ if ( $session->{'pkgnum'} ) {
+ $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
+ #next_bill_date from cust_pkg?
+ } else {
+ $return{balance} = $cust_main->balance;
+ $return{next_bill_date} = $cust_main->next_bill_date;
+ $return{next_bill_date_pretty} =
+ $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
+ : '(none)';
+ }
+
$return{countrydefault} = scalar($conf->config('countrydefault'));
$return{small_custview} =
@return{'month', 'year'} = $cust_main->paydate_monthyear;
}
+ my @invoicing_list = $cust_main->invoicing_list;
$return{'invoicing_list'} =
- join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
- #$return{'postal_invoicing'} =
- # 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
+ join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
+ $return{'postal_invoicing'} =
+ 0 < ( grep { $_ eq 'POST' } @invoicing_list );
if ( $session->{'svcnum'} ) {
my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
$payby = $1;
}
+ my $conf = new FS::Conf;
+
if ( $payby =~ /^(CARD|DCRD)$/ ) {
$new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
$new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
+ if ( $conf->exists('selfservice-onfile_require_cvv') ){
+ return { 'error' => 'CVV2 is required' } unless $p->{'paycvv'};
+ }
+
} elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
my $payinfo;
'card_types' => card_types(),
+ 'withcvv' => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
+ 'require_cvv' => $conf->exists('selfservice-require_cvv'),
+ 'onfile_require_cvv' => $conf->exists('selfservice-onfile_require_cvv'),
+
'paytypes' => [ @FS::cust_main::paytypes ],
'paybys' => [ $conf->config('signup_server-payby') ],
#doubleclick protection
my $_date = time;
- $return{paybatch} = "webui-MyAccount-$_date-$$-". rand() * 2**32;
+ $return{payunique} = "webui-MyAccount-$_date-$$-". rand() * 2**32; #new
+ $return{paybatch} = $return{payunique}; #back compat
return { 'error' => '',
%return,
or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
my $payname = $1;
+ $p->{'payunique'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
+ or return { 'error' => gettext('illegal_text'). " payunique: ". $p->{'payunique'} };
+ my $payunique = $1;
+
$p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
my $paybatch = $1;
+ $payunique = $paybatch if ! length($payunique) && length($paybatch);
+
$p->{'payby'} ||= 'CARD';
$p->{'payby'} =~ /^([A-Z]{4})$/
or return { 'error' => "illegal_payby " . $p->{'payby'} };
$payinfo = $p->{'payinfo'};
+ my $onfile = 0;
+
#more intelligent matching will be needed here if you change
#card_masking_method and don't remove existing paymasks
- $payinfo = $cust_main->payinfo
- if $cust_main->paymask eq $payinfo;
+ if ( $cust_main->paymask eq $payinfo ) {
+ $payinfo = $cust_main->payinfo;
+ $onfile = 1;
+ }
$payinfo =~ s/\D//g;
$payinfo =~ /^(\d{13,16}|\d{8,9})$/
or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
$paycvv = $1;
}
+ } elsif ( $conf->exists('selfservice-onfile_require_cvv') ) {
+ return { 'error' => 'CVV2 is required' };
+ } elsif ( !$onfile && $conf->exists('selfservice-require_cvv') ) {
+ return { 'error' => 'CVV2 is required' };
}
} else {
'month' => $p->{'month'},
'year' => $p->{'year'},
'payname' => $payname,
- 'paybatch' => $paybatch, #this doesn't actually do anything
+ 'payunique' => $payunique,
+ 'paybatch' => $paybatch,
'paycvv' => $paycvv,
'payname' => $payname,
'discount_term' => $discount_term,
my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
'quiet' => 1,
+ 'manual' => 1,
'selfservice' => 1,
'paynum_ref' => \$paynum,
%$validate,
if ( $cust_pay ) {
- my($gw, $auth, $order) = split(':', $cust_pay->paybatch);
-
return {
'error' => '',
'amount' => sprintf('%.2f', $cust_pay->paid),
'date' => $cust_pay->_date,
'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
'time_pretty' => time2str('%T', $cust_pay->_date),
- 'auth_num' => $auth,
- 'order_num' => $order,
+ 'auth_num' => $cust_pay->auth,
+ 'order_num' => $cust_pay->order_number,
'receipt_html' => $receipt_html,
};
or return { 'error' => "unknown custnum $custnum" };
my $conf = new FS::Conf;
+ my $immutable = $conf->exists('selfservice_immutable-package');
# the duplication below is necessary:
# 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
'custnum' => $custnum,
'cust_pkg' => [ map {
{ $_->hash,
+ immutable => $immutable,
part_pkg => [ map $_->hashref, $_->part_pkg ],
part_svc =>
[ map $_->hashref, $_->available_part_svc ],
my $primary_cust_svc = $_->primary_cust_svc;
+{ $_->hash,
$_->part_pkg->hash,
- pkg_label => $_->pkg_locale,
- status => $_->status,
+ immutable => $immutable,
+ pkg_label => $_->pkg_locale,
+ status => $_->status,
+ statuscolor => $_->statuscolor,
part_svc =>
[ map { $_->hashref }
grep { $_->selfservice_access ne 'hidden' }
],
'small_custview' =>
small_custview( $cust_main, $conf->config('countrydefault') ),
+ 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
};
}
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
+ my $conf = new FS::Conf;
+
+ my $hide_usage = $conf->exists('selfservice_hide-usage') ? 1 : 0;
my $search = { 'custnum' => $custnum };
$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
my $cust_main = qsearchs('cust_main', $search )
my @cust_svc = ();
my @cust_pkg_usage = ();
- #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
foreach my $cust_pkg ( $p->{'ncancelled'}
? $cust_main->ncancelled_pkgs
: $cust_main->unsuspended_pkgs ) {
@cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
my %usage_pools;
- foreach (@cust_pkg_usage) {
- my $part = $_->part_pkg_usage;
- my $tag = $part->description . ($part->shared ? 1 : 0);
- my $row = $usage_pools{$tag}
- ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
- $row->[1] += $_->minutes; # minutes remaining
- $row->[2] += $part->minutes; # minutes total
- }
+ if (!$hide_usage) {
+ foreach (@cust_pkg_usage) {
+ my $part = $_->part_pkg_usage;
+ my $tag = $part->description . ($part->shared ? 1 : 0);
+ my $row = $usage_pools{$tag}
+ ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
+ $row->[1] += sprintf('%.1f', $_->minutes); # minutes remaining
+ $row->[2] += $part->minutes; # minutes total
+ }
+ } # otherwise just leave them empty
if ( $p->{'svcdb'} ) {
my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
#@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
# @svc_x;
- my $conf = new FS::Conf;
+ my @svcs; # stuff to return to the client
+ foreach my $cust_svc (@cust_svc) {
+ my $svc_x = $cust_svc->svc_x;
+ my($label, $value) = $cust_svc->label;
+ my $part_svc = $cust_svc->part_svc;
+ my $svcdb = $part_svc->svcdb;
+ my $cust_pkg = $cust_svc->cust_pkg;
+ my $part_pkg = $cust_pkg->part_pkg;
- {
+ my %hash = (
+ 'svcnum' => $cust_svc->svcnum,
+ 'display_svcnum' => $cust_svc->display_svcnum,
+ 'svcdb' => $svcdb,
+ 'label' => $label,
+ 'value' => $value,
+ 'pkg_label' => $cust_pkg->pkg_locale,
+ 'pkg_status' => $cust_pkg->status,
+ 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
+ );
+
+ # would it make sense to put this in a svc_* method?
+
+ if ( $svcdb eq 'svc_acct' ) {
+ foreach (qw(username email finger seconds)) {
+ $hash{$_} = $svc_x->$_;
+ }
+
+ if (!$hide_usage) {
+ %hash = (
+ %hash,
+ 'upbytes' => display_bytecount($svc_x->upbytes),
+ 'downbytes' => display_bytecount($svc_x->downbytes),
+ 'totalbytes' => display_bytecount($svc_x->totalbytes),
+
+ 'recharge_amount' => $part_pkg->option('recharge_amount',1),
+ 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
+ 'recharge_upbytes' =>
+ display_bytecount($part_pkg->option('recharge_upbytes',1)),
+ 'recharge_downbytes' =>
+ display_bytecount($part_pkg->option('recharge_downbytes',1)),
+ 'recharge_totalbytes' =>
+ display_bytecount($part_pkg->option('recharge_totalbytes',1)),
+ # more...
+ );
+ }
+
+ } elsif ( $svcdb eq 'svc_dsl' ) {
+
+ $hash{'phonenum'} = $svc_x->phonenum;
+ if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
+ $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
+ $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
+ if $svc_x->company;
+ } else {
+ $hash{'name'} = $cust_main->name;
+ }
+ # no usage to hide here
+
+ } elsif ( $svcdb eq 'svc_phone' ) {
+ if (!$hide_usage) {
+ # could potentially show lots of things...
+ $hash{'outbound'} = 1;
+ $hash{'inbound'} = 0;
+ if ( $part_pkg->plan eq 'voip_inbound' ) {
+ $hash{'outbound'} = 0;
+ $hash{'inbound'} = 1;
+ } elsif ( $part_pkg->option('selfservice_inbound_format')
+ or $conf->config('selfservice-default_inbound_cdr_format')
+ ) {
+ $hash{'inbound'} = 1;
+ }
+ foreach (qw(inbound outbound)) {
+ # hmm...we can't filter by status here, because there might
+ # not be cdr_terminations at all. have to go by date.
+ # find all since the last bill date.
+ # XXX cdr types? we are going to need them.
+ if ( $hash{$_} ) {
+ my $sum_cdr = $svc_x->sum_cdrs(
+ 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
+ 'begin' => ($cust_pkg->last_bill || 0),
+ 'nonzero' => 1,
+ 'disable_charged_party' => 1,
+ );
+ $hash{$_} = $sum_cdr->hashref;
+ }
+ }
+ } # not hiding usage
+ } # svcdb
+
+ push @svcs, \%hash;
+ } # foreach $cust_svc
+
+ return {
'svcnum' => $session->{'svcnum'},
'custnum' => $custnum,
'date_format' => $conf->config('date_format') || '%m/%d/%Y',
'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
- 'svcs' => [
- map {
- my $svc_x = $_->svc_x;
- my($label, $value) = $_->label;
- my $part_svc = $_->part_svc;
- my $svcdb = $part_svc->svcdb;
- my $cust_pkg = $_->cust_pkg;
- my $part_pkg = $cust_pkg->part_pkg;
-
- my %hash = (
- 'svcnum' => $_->svcnum,
- 'display_svcnum' => $_->display_svcnum,
- 'svcdb' => $svcdb,
- 'label' => $label,
- 'value' => $value,
- 'pkg_label' => $cust_pkg->pkg_locale,
- 'pkg_status' => $cust_pkg->status,
- 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
- );
-
- if ( $svcdb eq 'svc_acct' ) {
- %hash = (
- %hash,
- 'username' => $svc_x->username,
- 'email' => $svc_x->email,
- 'finger' => $svc_x->finger,
- 'seconds' => $svc_x->seconds,
- 'upbytes' => display_bytecount($svc_x->upbytes),
- 'downbytes' => display_bytecount($svc_x->downbytes),
- 'totalbytes' => display_bytecount($svc_x->totalbytes),
-
- 'recharge_amount' => $part_pkg->option('recharge_amount',1),
- 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
- 'recharge_upbytes' =>
- display_bytecount($part_pkg->option('recharge_upbytes',1)),
- 'recharge_downbytes' =>
- display_bytecount($part_pkg->option('recharge_downbytes',1)),
- 'recharge_totalbytes' =>
- display_bytecount($part_pkg->option('recharge_totalbytes',1)),
- # more...
- );
-
- } elsif ( $svcdb eq 'svc_dsl' ) {
- $hash{'phonenum'} = $svc_x->phonenum;
- if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
- $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
- $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
- if $svc_x->company;
- } else {
- $hash{'name'} = $cust_main->name;
- }
- } elsif ( $svcdb eq 'svc_phone' ) {
- # could potentially show lots of things...
- $hash{'outbound'} = 1;
- $hash{'inbound'} = 0;
- if ( $part_pkg->plan eq 'voip_inbound' ) {
- $hash{'outbound'} = 0;
- $hash{'inbound'} = 1;
- } elsif ( $part_pkg->option('selfservice_inbound_format')
- or $conf->config('selfservice-default_inbound_cdr_format')
- ) {
- $hash{'inbound'} = 1;
- }
- foreach (qw(inbound outbound)) {
- # hmm...we can't filter by status here, because there might
- # not be cdr_terminations at all. have to go by date.
- # find all since the last bill date.
- # XXX cdr types? we are going to need them.
- if ( $hash{$_} ) {
- my $sum_cdr = $svc_x->sum_cdrs(
- 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
- 'begin' => ($cust_pkg->last_bill || 0),
- 'nonzero' => 1,
- );
- $hash{$_} = $sum_cdr->hashref;
- }
- }
- }
-
- # elsif ( $svcdb eq 'svc_phone' || $svcdb eq 'svc_port' ) {
- # %hash = (
- # %hash,
- # );
- #}
-
- \%hash;
- }
- @cust_svc
- ],
+ 'svcs' => \@svcs,
'usage_pools' => [
map { $usage_pools{$_} }
sort { $a cmp $b }
keys %usage_pools
],
+ 'hide_usage' => $hide_usage,
};
}
# we have to return the results all at once...
my($svc_phone, $begin, $end, %opt) = @_;
map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
- $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, %opt );
+ $svc_phone->get_cdrs(
+ 'begin'=>$begin,
+ 'end'=>$end,
+ 'disable_charged_party' => 1,
+ %opt
+ );
}
sub list_cdr_usage {
sub _usage_details {
my($callback, $p, %opt) = @_;
+ my $conf = FS::Conf->new;
+
+ if ( $conf->exists('selfservice_hide-usage') ) {
+ return { 'error' => 'Viewing usage is not allowed.' };
+ }
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
my %callback_opt;
my $header = [];
if ( $svcdb eq 'svc_phone' ) {
- my $conf = FS::Conf->new;
my $format = '';
if ( $p->{inbound} ) {
$format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
%callback_opt
);
+ if ( $conf->exists('selfservice-hide_cdr_price') ) {
+ # ugly kludge, I know
+ my ($delete_col) = grep { $header->[$_] eq 'Price' } (0..scalar(@$header));
+ if (defined $delete_col) {
+ delete($_->[$delete_col]) foreach ($header, @usage);
+ }
+ }
+
#kinda false laziness with FS::cust_main::bill, but perhaps
#we should really change this bit to DateTime and DateTime::Duration
#
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
+ my $conf = new FS::Conf;
+ my $immutable = $conf->exists('selfservice_immutable-package');
+ return { 'error' => "Package modification disabled" } if $immutable;
+
my $search = { 'custnum' => $custnum };
$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
my $cust_main = qsearchs('cust_main', $search )
\@newpkg,
);
- my $conf = new FS::Conf;
if ( $conf->exists('signup_server-realtime') ) {
my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_credit'=>1 );
my $error = '';
my $conf = new FS::Conf;
+
+ return { 'error' => 'Incorrect current password.' }
+ if ( exists($p->{'old_password'})
+ || $conf->exists('selfservice-password_change_oldpass')
+ )
+ && ! $svc_acct->check_password($p->{'old_password'});
+
$error = 'Password too short.'
if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
$error = 'Password too long.'
}
+sub list_tickets {
+ my $p = shift;
+ my($context, $session, $custnum) = _custoragent_session_custnum($p);
+ return { 'error' => $session } if $context eq 'error';
+
+ my @tickets = ();
+ if ( $session->{'pkgnum'} ) {
+
+ #tickets for specific service with pkg-balances on
+ my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
+ 'pkgnum' => $session->{'pkgnum'} })
+ or return { 'error' => 'unknown package' };
+ foreach my $cust_svc ( $cust_pkg->cust_svc ) {
+ push @tickets, $cust_svc->tickets( $p->{status} );
+ }
+
+ } else {
+
+ my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
+ or return { 'error' => "unknown custnum $custnum" };
+
+ @tickets = $cust_main->tickets( $p->{status} );
+ }
+
+ # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
+ if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
+ my $conf = new FS::Conf;
+ my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
+ +{ tickets => [
+ sort {
+ (
+ ($a->{'_selfservice_priority'} eq '') <=>
+ ($b->{'_selfservice_priority'} eq '')
+ ) ||
+ ( $dir *
+ ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
+ )
+ } @tickets
+ ]
+ };
+ } else {
+ +{ tickets => \@tickets };
+ }
+
+}
+
sub create_ticket {
my $p = shift;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
- warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
- FS::TicketSystem->init();
- return { 'error' => 'get_ticket configuration error' }
- if $FS::TicketSystem::system ne 'RT_Internal';
+# warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
+# FS::TicketSystem->init();
+# return { 'error' => 'get_ticket configuration error' }
+# if $FS::TicketSystem::system ne 'RT_Internal';
# check existence and ownership as part of this
warn "$me get_ticket: fetching ticket\n" if $DEBUG;
my($context, $session, $custnum) = _custoragent_session_custnum($p);
return { 'error' => $session } if $context eq 'error';
- warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
- FS::TicketSystem->init;
+# warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
+# FS::TicketSystem->init;
my $ss_priority = FS::TicketSystem->selfservice_priority;
return { 'error' => 'adjust_ticket_priority configuration error' }
projects / freeside.git / blobdiff