X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=rt%2Flib%2FRT%2FInterface%2FWeb_Vendor.pm;h=245df12594f9979de83c46fcd873e2cf11e88d7f;hb=2ea729e55651a288bbf3826c888f430806aab04c;hp=1999096a7223a8640deab85892393e14ff952077;hpb=624b2d44625f69d71175c3348cae635d580c890b;p=freeside.git

diff --git a/rt/lib/RT/Interface/Web_Vendor.pm b/rt/lib/RT/Interface/Web_Vendor.pm
index 1999096a7..245df1259 100644
--- a/rt/lib/RT/Interface/Web_Vendor.pm
+++ b/rt/lib/RT/Interface/Web_Vendor.pm
@@ -34,6 +34,7 @@ use_ok(RT::Interface::Web_Vendor);
 
 package HTML::Mason::Commands;
 use strict;
+no warnings qw(redefine);
 
 =head2 ProcessTicketCustomers 
 
@@ -75,12 +76,32 @@ sub ProcessTicketCustomers {
     ###
 
     ###
+    #find new services
+    ###
+    
+    my @svcnums = map  { /^Ticket-AddService-(\d+)$/; $1 }
+                  grep { /^Ticket-AddService-(\d+)$/ && $ARGSRef->{$_} }
+                  keys %$ARGSRef;
+
+    my @custnums;
+    foreach my $svcnum (@svcnums) {
+        my @link = ( 'Type'   => 'MemberOf',
+                     'Target' => "freeside://freeside/cust_svc/$svcnum",
+                   );
+
+        my( $val, $msg ) = $Ticket->AddLink(@link);
+        push @results, $msg;
+        next if !$val;
+
+    }
+
+    ###
     #find new customers
     ###
 
-    my @custnums = map  { /^Ticket-AddCustomer-(\d+)$/; $1 }
-                   grep { /^Ticket-AddCustomer-(\d+)$/ && $ARGSRef->{$_} }
-                   keys %$ARGSRef;
+    push @custnums, map  { /^Ticket-AddCustomer-(\d+)$/; $1 }
+                    grep { /^Ticket-AddCustomer-(\d+)$/ && $ARGSRef->{$_} }
+                    keys %$ARGSRef;
 
     #my @delete_custnums =
     #  map  { /^Ticket-AddCustomer-(\d+)$/; $1 }
@@ -117,6 +138,14 @@ sub ProcessTicketCustomers {
     }
 
     ###
+    #remove any declared non-customer addresses
+    ###
+
+    my $exclude_regexp = RT->Config->Get('NonCustomerEmailRegexp');
+    @Requestors = grep { not $_->EmailAddress =~ $exclude_regexp } @Requestors
+      if defined $exclude_regexp;
+
+    ###
     #link ticket (and requestors) to customers
     ###
 
@@ -197,5 +226,221 @@ sub ProcessObjectCustomers {
 
 }
 
+=head2 ProcessTicketBasics ( TicketObj => $Ticket, ARGSRef => \%ARGS );
+
+Updates all core ticket fields except Status, and returns an array of results
+messages.
+
+=cut
+
+sub ProcessTicketBasics {
+
+    my %args = (
+        TicketObj => undef,
+        ARGSRef   => undef,
+        @_
+    );
+
+    my $TicketObj = $args{'TicketObj'};
+    my $ARGSRef   = $args{'ARGSRef'};
+
+    # {{{ Set basic fields
+    my @attribs = qw(
+        Subject
+        FinalPriority
+        Priority
+        TimeEstimated
+        TimeWorked
+        TimeLeft
+        Type
+        Queue
+        WillResolve
+    );
+
+    # the UI for editing WillResolve through Ticket Basics should allow 
+    # setting it to null
+    if ( exists $ARGSRef->{'WillResolve_Date'} ) {
+      my $to_date = delete($ARGSRef->{'WillResolve_Date'});
+      my $DateObj = RT::Date->new($session{'CurrentUser'});
+      if ( $to_date ) {
+          $DateObj->Set(Format => 'unknown', Value => $to_date);
+          if ( $DateObj->Unix > time ) {
+            $ARGSRef->{'WillResolve'} = $DateObj->ISO;
+          } else {
+            warn "Ticket ".$TicketObj->Id.": WillResolve date '$to_date' not accepted.\n";
+            # and then don't set it in ARGSRef
+          }
+      } elsif ( $TicketObj and $TicketObj->WillResolveObj->Unix > 0 ) {
+          $DateObj->Set(Value => 0);
+          $ARGSRef->{'WillResolve'} = $DateObj->ISO;
+      }
+    }
+
+    if ( $ARGSRef->{'Queue'} and ( $ARGSRef->{'Queue'} !~ /^(\d+)$/ ) ) {
+        my $tempqueue = RT::Queue->new($RT::SystemUser);
+        $tempqueue->Load( $ARGSRef->{'Queue'} );
+        if ( $tempqueue->id ) {
+            $ARGSRef->{'Queue'} = $tempqueue->id;
+        }
+    }
+
+    # RT core _will_ allow Set transactions that change these 
+    # fields to empty strings, but internally change the values 
+    # to zero.  This is sloppy and causes some problems.
+    foreach my $field (qw(TimeWorked TimeEstimated TimeLeft)) {
+      $ARGSRef->{$field} =~ s/\s//g;
+      $ARGSRef->{$field} ||= 0;
+    }
+
+    my @results = UpdateRecordObject(
+        AttributesRef => \@attribs,
+        Object        => $TicketObj,
+        ARGSRef       => $ARGSRef,
+    );
+
+    # We special case owner changing, so we can use ForceOwnerChange
+    if ( $ARGSRef->{'Owner'} && ( $TicketObj->Owner != $ARGSRef->{'Owner'} ) ) {
+        my ($ChownType);
+        if ( $ARGSRef->{'ForceOwnerChange'} ) {
+            $ChownType = "Force";
+        } else {
+            $ChownType = "Give";
+        }
+
+        my ( $val, $msg ) = $TicketObj->SetOwner( $ARGSRef->{'Owner'}, $ChownType );
+        push( @results, $msg );
+    }
+
+    return (@results);
+}
+
+=head2 ProcessTicketDates (TicketObj => RT::Ticket, ARGSRef => {}) 
+
+Process updates to the Starts, Started, Told, Resolved, and WillResolve 
+fields.
+
+=cut
+
+sub ProcessTicketDates {
+    my %args = (
+        TicketObj => undef,
+        ARGSRef   => undef,
+        @_
+    );
+
+    my $Ticket  = $args{'TicketObj'};
+    my $ARGSRef = $args{'ARGSRef'};
+
+    my (@results);
+
+    # {{{ Set date fields
+    my @date_fields = qw(
+        Told
+        Resolved
+        Starts
+        Started
+        Due
+        WillResolve
+    );
+
+    #Run through each field in this list. update the value if apropriate
+    foreach my $field (@date_fields) {
+        next unless exists $ARGSRef->{ $field . '_Date' };
+        next if $ARGSRef->{ $field . '_Date' } eq '';
+
+        my ( $code, $msg );
+
+        my $DateObj = RT::Date->new( $session{'CurrentUser'} );
+        $DateObj->Set(
+            Format => 'unknown',
+            Value  => $ARGSRef->{ $field . '_Date' }
+        );
+
+        if ( $field eq 'WillResolve'
+              and $DateObj->Unix > 0 
+              and $DateObj->Unix <= time ) {
+            push @results, "Can't set WillResolve date in the past.";
+            next;
+        }
+
+        my $obj = $field . "Obj";
+        if (    ( defined $DateObj->Unix )
+            and ( $DateObj->Unix != $Ticket->$obj()->Unix() ) )
+        {
+            my $method = "Set$field";
+            my ( $code, $msg ) = $Ticket->$method( $DateObj->ISO );
+            push @results, "$msg";
+        }
+    }
+
+    # }}}
+    return (@results);
+}
+
+=head2 ProcessTicketStatus (TicketObj => RT::Ticket, ARGSRef => {})
+
+Process updates to the 'Status' field of the ticket.  If the new value 
+of Status is 'resolved', this will check required custom fields before 
+allowing the update.
+
+=cut
+
+sub ProcessTicketStatus {
+    my %args = (
+        TicketObj => undef,
+        ARGSRef   => undef,
+        @_
+    );
+
+    my $TicketObj = $args{'TicketObj'};
+    my $ARGSRef   = $args{'ARGSRef'};
+    my @results;
+
+    return () if !$ARGSRef->{'Status'};
+
+    if ( lc( $ARGSRef->{'Status'} ) eq 'resolved' ) {
+        foreach my $field ( $TicketObj->MissingRequiredFields ) {
+            push @results, loc('Missing required field: [_1]', $field->Name);
+        }
+    }
+    if ( @results ) {
+        $m->notes('RedirectToBasics' => 1);
+        return @results;
+    }
+
+    return UpdateRecordObject(
+        AttributesRef => [ 'Status' ],
+        Object        => $TicketObj,
+        ARGSRef       => $ARGSRef,
+    );
+}
+
+sub default_FormatDate { $_[0]->AsString }
+
+sub ProcessColumnMapValue {
+    my $value = shift;
+    my %args = ( Arguments => [],
+                 Escape => 1,
+                 FormatDate => \&default_FormatDate,
+                 @_ );
+
+    if ( ref $value ) {
+        if ( ref $value eq 'RT::Date' ) {
+            return $args{FormatDate}->($value);
+        } elsif ( UNIVERSAL::isa( $value, 'CODE' ) ) {
+            my @tmp = $value->( @{ $args{'Arguments'} } );
+            return ProcessColumnMapValue( ( @tmp > 1 ? \@tmp : $tmp[0] ), %args );
+        } elsif ( UNIVERSAL::isa( $value, 'ARRAY' ) ) {
+            return join '', map ProcessColumnMapValue( $_, %args ), @$value;
+        } elsif ( UNIVERSAL::isa( $value, 'SCALAR' ) ) {
+            return $$value;
+        }
+    }
+
+    return $m->interp->apply_escapes( $value, 'h' ) if $args{'Escape'};
+    return $value;
+}
+
+
 1;