X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=rt%2Flib%2FRT%2FInterface%2FWeb.pm;h=59d315431997f2b294a7c0ee3e0d8835aef344bb;hb=0ea23112cfa0d82738b0f08d60d90579721b7524;hp=5097f54a4b461f6b600d9b7141809c8ca110107a;hpb=b8cfd0780aa40bb07f3215bf9cb58011f5e32a35;p=freeside.git diff --git a/rt/lib/RT/Interface/Web.pm b/rt/lib/RT/Interface/Web.pm index 5097f54a4..59d315431 100644 --- a/rt/lib/RT/Interface/Web.pm +++ b/rt/lib/RT/Interface/Web.pm @@ -1,149 +1,1576 @@ -# BEGIN LICENSE BLOCK -# -# Copyright (c) 1996-2003 Jesse Vincent -# -# (Except where explictly superceded by other copyright notices) -# +# BEGIN BPS TAGGED BLOCK {{{ +# +# COPYRIGHT: +# +# This software is Copyright (c) 1996-2014 Best Practical Solutions, LLC +# +# +# (Except where explicitly superseded by other copyright notices) +# +# +# LICENSE: +# # This work is made available to you under the terms of Version 2 of # the GNU General Public License. A copy of that license should have # been provided with this software, but in any event can be snarfed # from www.gnu.org. -# +# # This work is distributed in the hope that it will be useful, but # WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU # General Public License for more details. -# -# Unless otherwise specified, all modifications, corrections or -# extensions to this work which alter its source code become the -# property of Best Practical Solutions, LLC when submitted for -# inclusion in the work. -# -# -# END LICENSE BLOCK +# +# You should have received a copy of the GNU General Public License +# along with this program; if not, write to the Free Software +# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +# 02110-1301 or visit their web page on the internet at +# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. +# +# +# CONTRIBUTION SUBMISSION POLICY: +# +# (The following paragraph is not intended to limit the rights granted +# to you to modify and distribute this software under the terms of +# the GNU General Public License and is only of importance to you if +# you choose to contribute your changes and enhancements to the +# community by submitting them to Best Practical Solutions, LLC.) +# +# By intentionally submitting any modifications, corrections or +# derivatives to this work, or any other work intended for use with +# Request Tracker, to Best Practical Solutions, LLC, you confirm that +# you are the copyright holder for those contributions and you grant +# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +# royalty-free, perpetual, license to use, copy, create derivative +# works based on those contributions, and sublicense and distribute +# those contributions and any derivatives thereof. +# +# END BPS TAGGED BLOCK }}} + ## Portions Copyright 2000 Tobias Brox -## This is a library of static subs to be used by the Mason web -## interface to RT +## This is a library of static subs to be used by the Mason web +## interface to RT + +=head1 NAME + +RT::Interface::Web + + +=cut + +use strict; +use warnings; + +package RT::Interface::Web; + +use RT::SavedSearches; +use URI qw(); +use RT::Interface::Web::Menu; +use RT::Interface::Web::Session; +use Digest::MD5 (); +use Encode qw(); +use List::MoreUtils qw(); +use JSON qw(); + +=head2 SquishedCSS $style + +=cut + +my %SQUISHED_CSS; +sub SquishedCSS { + my $style = shift or die "need name"; + return $SQUISHED_CSS{$style} if $SQUISHED_CSS{$style}; + require RT::Squish::CSS; + my $css = RT::Squish::CSS->new( Style => $style ); + $SQUISHED_CSS{ $css->Style } = $css; + return $css; +} + +=head2 SquishedJS + +=cut + +my $SQUISHED_JS; +sub SquishedJS { + return $SQUISHED_JS if $SQUISHED_JS; + + require RT::Squish::JS; + my $js = RT::Squish::JS->new(); + $SQUISHED_JS = $js; + return $js; +} + +=head2 ClearSquished + +Removes the cached CSS and JS entries, forcing them to be regenerated +on next use. + +=cut + +sub ClearSquished { + undef $SQUISHED_JS; + %SQUISHED_CSS = (); +} + +=head2 EscapeUTF8 SCALARREF + +does a css-busting but minimalist escaping of whatever html you're passing in. + +=cut + +sub EscapeUTF8 { + my $ref = shift; + return unless defined $$ref; + + $$ref =~ s/&/&/g; + $$ref =~ s//>/g; + $$ref =~ s/\(/(/g; + $$ref =~ s/\)/)/g; + $$ref =~ s/"/"/g; + $$ref =~ s/'/'/g; +} + + + +=head2 EscapeURI SCALARREF + +Escapes URI component according to RFC2396 + +=cut + +sub EscapeURI { + my $ref = shift; + return unless defined $$ref; + + use bytes; + $$ref =~ s/([^a-zA-Z0-9_.!~*'()-])/uc sprintf("%%%02X", ord($1))/eg; +} + +=head2 EncodeJSON SCALAR + +Encodes the SCALAR to JSON and returns a JSON string. SCALAR may be a simple +value or a reference. + +=cut + +sub EncodeJSON { + JSON::to_json(shift, { utf8 => 1, allow_nonref => 1 }); +} + +sub _encode_surrogates { + my $uni = $_[0] - 0x10000; + return ($uni / 0x400 + 0xD800, $uni % 0x400 + 0xDC00); +} + +sub EscapeJS { + my $ref = shift; + return unless defined $$ref; + + $$ref = "'" . join('', + map { + chr($_) =~ /[a-zA-Z0-9]/ ? chr($_) : + $_ <= 255 ? sprintf("\\x%02X", $_) : + $_ <= 65535 ? sprintf("\\u%04X", $_) : + sprintf("\\u%X\\u%X", _encode_surrogates($_)) + } unpack('U*', $$ref)) + . "'"; +} + +=head2 WebCanonicalizeInfo(); + +Different web servers set different environmental varibles. This +function must return something suitable for REMOTE_USER. By default, +just downcase $ENV{'REMOTE_USER'} + +=cut + +sub WebCanonicalizeInfo { + return $ENV{'REMOTE_USER'} ? lc $ENV{'REMOTE_USER'} : $ENV{'REMOTE_USER'}; +} + + + +=head2 WebExternalAutoInfo($user); + +Returns a hash of user attributes, used when WebExternalAuto is set. + +=cut + +sub WebExternalAutoInfo { + my $user = shift; + + my %user_info; + + # default to making Privileged users, even if they specify + # some other default Attributes + if ( !$RT::AutoCreate + || ( ref($RT::AutoCreate) && not exists $RT::AutoCreate->{Privileged} ) ) + { + $user_info{'Privileged'} = 1; + } + + if ( $^O !~ /^(?:riscos|MacOS|MSWin32|dos|os2)$/ ) { + + # Populate fields with information from Unix /etc/passwd + + my ( $comments, $realname ) = ( getpwnam($user) )[ 5, 6 ]; + $user_info{'Comments'} = $comments if defined $comments; + $user_info{'RealName'} = $realname if defined $realname; + } elsif ( $^O eq 'MSWin32' and eval 'use Net::AdminMisc; 1' ) { + + # Populate fields with information from NT domain controller + } + + # and return the wad of stuff + return {%user_info}; +} + + +sub HandleRequest { + my $ARGS = shift; + + if (RT->Config->Get('DevelMode')) { + require Module::Refresh; + Module::Refresh->refresh; + } + + $HTML::Mason::Commands::r->content_type("text/html; charset=utf-8"); + + $HTML::Mason::Commands::m->{'rt_base_time'} = [ Time::HiRes::gettimeofday() ]; + + # Roll back any dangling transactions from a previous failed connection + $RT::Handle->ForceRollback() if $RT::Handle and $RT::Handle->TransactionDepth; + + MaybeEnableSQLStatementLog(); + + # avoid reentrancy, as suggested by masonbook + local *HTML::Mason::Commands::session unless $HTML::Mason::Commands::m->is_subrequest; + + $HTML::Mason::Commands::m->autoflush( $HTML::Mason::Commands::m->request_comp->attr('AutoFlush') ) + if ( $HTML::Mason::Commands::m->request_comp->attr_exists('AutoFlush') ); + + ValidateWebConfig(); + + DecodeARGS($ARGS); + local $HTML::Mason::Commands::DECODED_ARGS = $ARGS; + PreprocessTimeUpdates($ARGS); + + InitializeMenu(); + MaybeShowInstallModePage(); + + $HTML::Mason::Commands::m->comp( '/Elements/SetupSessionCookie', %$ARGS ); + SendSessionCookie(); + + if ( _UserLoggedIn() ) { + # make user info up to date + $HTML::Mason::Commands::session{'CurrentUser'} + ->Load( $HTML::Mason::Commands::session{'CurrentUser'}->id ); + undef $HTML::Mason::Commands::session{'CurrentUser'}->{'LangHandle'}; + } + else { + $HTML::Mason::Commands::session{'CurrentUser'} = RT::CurrentUser->new(); + } + + # Process session-related callbacks before any auth attempts + $HTML::Mason::Commands::m->callback( %$ARGS, CallbackName => 'Session', CallbackPage => '/autohandler' ); + + MaybeRejectPrivateComponentRequest(); + + MaybeShowNoAuthPage($ARGS); + + AttemptExternalAuth($ARGS) if RT->Config->Get('WebExternalAuthContinuous') or not _UserLoggedIn(); + + _ForceLogout() unless _UserLoggedIn(); + + # Process per-page authentication callbacks + $HTML::Mason::Commands::m->callback( %$ARGS, CallbackName => 'Auth', CallbackPage => '/autohandler' ); + + if ( $ARGS->{'NotMobile'} ) { + $HTML::Mason::Commands::session{'NotMobile'} = 1; + } + + unless ( _UserLoggedIn() ) { + _ForceLogout(); + + # Authenticate if the user is trying to login via user/pass query args + my ($authed, $msg) = AttemptPasswordAuthentication($ARGS); + + unless ($authed) { + my $m = $HTML::Mason::Commands::m; + + # REST urls get a special 401 response + if ($m->request_comp->path =~ m{^/REST/\d+\.\d+/}) { + $HTML::Mason::Commands::r->content_type("text/plain"); + $m->error_format("text"); + $m->out("RT/$RT::VERSION 401 Credentials required\n"); + $m->out("\n$msg\n") if $msg; + $m->abort; + } + # Specially handle /index.html and /m/index.html so that we get a nicer URL + elsif ( $m->request_comp->path =~ m{^(/m)?/index\.html$} ) { + my $mobile = $1 ? 1 : 0; + my $next = SetNextPage($ARGS); + $m->comp('/NoAuth/Login.html', + next => $next, + actions => [$msg], + mobile => $mobile); + $m->abort; + } + else { + TangentForLogin($ARGS, results => ($msg ? LoginError($msg) : undef)); + } + } + } + + MaybeShowInterstitialCSRFPage($ARGS); + + # now it applies not only to home page, but any dashboard that can be used as a workspace + $HTML::Mason::Commands::session{'home_refresh_interval'} = $ARGS->{'HomeRefreshInterval'} + if ( $ARGS->{'HomeRefreshInterval'} ); + + # Process per-page global callbacks + $HTML::Mason::Commands::m->callback( %$ARGS, CallbackName => 'Default', CallbackPage => '/autohandler' ); + + ShowRequestedPage($ARGS); + LogRecordedSQLStatements(RequestData => { + Path => $HTML::Mason::Commands::m->request_path, + }); + + # Process per-page final cleanup callbacks + $HTML::Mason::Commands::m->callback( %$ARGS, CallbackName => 'Final', CallbackPage => '/autohandler' ); + + $HTML::Mason::Commands::m->comp( '/Elements/Footer', %$ARGS ) + unless $HTML::Mason::Commands::r->content_type + =~ qr<^(text|application)/(x-)?(css|javascript)>; +} + +sub _ForceLogout { + + delete $HTML::Mason::Commands::session{'CurrentUser'}; +} + +sub _UserLoggedIn { + if ( $HTML::Mason::Commands::session{CurrentUser} && $HTML::Mason::Commands::session{'CurrentUser'}->id ) { + return 1; + } else { + return undef; + } + +} + +=head2 LoginError ERROR + +Pushes a login error into the Actions session store and returns the hash key. + +=cut + +sub LoginError { + my $new = shift; + my $key = Digest::MD5::md5_hex( rand(1024) ); + push @{ $HTML::Mason::Commands::session{"Actions"}->{$key} ||= [] }, $new; + $HTML::Mason::Commands::session{'i'}++; + return $key; +} + +=head2 SetNextPage ARGSRef [PATH] + +Intuits and stashes the next page in the sesssion hash. If PATH is +specified, uses that instead of the value of L. Returns +the hash value. + +=cut + +sub SetNextPage { + my $ARGS = shift; + my $next = $_[0] ? $_[0] : IntuitNextPage(); + my $hash = Digest::MD5::md5_hex($next . $$ . rand(1024)); + my $page = { url => $next }; + + # If an explicit URL was passed and we didn't IntuitNextPage, then + # IsPossibleCSRF below is almost certainly unrelated to the actual + # destination. Currently explicit next pages aren't used in RT, but the + # API is available. + if (not $_[0] and RT->Config->Get("RestrictReferrer")) { + # This isn't really CSRF, but the CSRF heuristics are useful for catching + # requests which may have unintended side-effects. + my ($is_csrf, $msg, @loc) = IsPossibleCSRF($ARGS); + if ($is_csrf) { + RT->Logger->notice( + "Marking original destination as having side-effects before redirecting for login.\n" + ."Request: $next\n" + ."Reason: " . HTML::Mason::Commands::loc($msg, @loc) + ); + $page->{'HasSideEffects'} = [$msg, @loc]; + } + } + + $HTML::Mason::Commands::session{'NextPage'}->{$hash} = $page; + $HTML::Mason::Commands::session{'i'}++; + return $hash; +} + +=head2 FetchNextPage HASHKEY + +Returns the stashed next page hashref for the given hash. + +=cut + +sub FetchNextPage { + my $hash = shift || ""; + return $HTML::Mason::Commands::session{'NextPage'}->{$hash}; +} + +=head2 RemoveNextPage HASHKEY + +Removes the stashed next page for the given hash and returns it. + +=cut + +sub RemoveNextPage { + my $hash = shift || ""; + return delete $HTML::Mason::Commands::session{'NextPage'}->{$hash}; +} + +=head2 TangentForLogin ARGSRef [HASH] + +Redirects to C, setting the value of L as +the next page. Takes a hashref of request %ARGS as the first parameter. +Optionally takes all other parameters as a hash which is dumped into query +params. + +=cut + +sub TangentForLogin { + my $ARGS = shift; + my $hash = SetNextPage($ARGS); + my %query = (@_, next => $hash); + + $query{mobile} = 1 + if $HTML::Mason::Commands::m->request_comp->path =~ m{^/m(/|$)}; + + my $login = RT->Config->Get('WebURL') . 'NoAuth/Login.html?'; + $login .= $HTML::Mason::Commands::m->comp('/Elements/QueryString', %query); + Redirect($login); +} + +=head2 TangentForLoginWithError ERROR + +Localizes the passed error message, stashes it with L and then +calls L with the appropriate results key. + +=cut + +sub TangentForLoginWithError { + my $ARGS = shift; + my $key = LoginError(HTML::Mason::Commands::loc(@_)); + TangentForLogin( $ARGS, results => $key ); +} + +=head2 IntuitNextPage + +Attempt to figure out the path to which we should return the user after a +tangent. The current request URL is used, or failing that, the C +configuration variable. + +=cut + +sub IntuitNextPage { + my $req_uri; + + # This includes any query parameters. Redirect will take care of making + # it an absolute URL. + if ($ENV{'REQUEST_URI'}) { + $req_uri = $ENV{'REQUEST_URI'}; + + # collapse multiple leading slashes so the first part doesn't look like + # a hostname of a schema-less URI + $req_uri =~ s{^/+}{/}; + } + + my $next = defined $req_uri ? $req_uri : RT->Config->Get('WebURL'); + + # sanitize $next + my $uri = URI->new($next); + + # You get undef scheme with a relative uri like "/Search/Build.html" + unless (!defined($uri->scheme) || $uri->scheme eq 'http' || $uri->scheme eq 'https') { + $next = RT->Config->Get('WebURL'); + } + + # Make sure we're logging in to the same domain + # You can get an undef authority with a relative uri like "index.html" + my $uri_base_url = URI->new(RT->Config->Get('WebBaseURL')); + unless (!defined($uri->authority) || $uri->authority eq $uri_base_url->authority) { + $next = RT->Config->Get('WebURL'); + } + + return $next; +} + +=head2 MaybeShowInstallModePage + +This function, called exclusively by RT's autohandler, dispatches +a request to RT's Installation workflow, only if Install Mode is enabled in the configuration file. + +If it serves a page, it stops mason processing. Otherwise, mason just keeps running through the autohandler + +=cut + +sub MaybeShowInstallModePage { + return unless RT->InstallMode; + + my $m = $HTML::Mason::Commands::m; + if ( $m->base_comp->path =~ RT->Config->Get('WebNoAuthRegex') ) { + $m->call_next(); + } elsif ( $m->request_comp->path !~ m{^(/+)Install/} ) { + RT::Interface::Web::Redirect( RT->Config->Get('WebURL') . "Install/index.html" ); + } else { + $m->call_next(); + } + $m->abort(); +} + +=head2 MaybeShowNoAuthPage \%ARGS + +This function, called exclusively by RT's autohandler, dispatches +a request to the page a user requested (but only if it matches the "noauth" regex. + +If it serves a page, it stops mason processing. Otherwise, mason just keeps running through the autohandler + +=cut + +sub MaybeShowNoAuthPage { + my $ARGS = shift; + + my $m = $HTML::Mason::Commands::m; + + return unless $m->base_comp->path =~ RT->Config->Get('WebNoAuthRegex'); + + # Don't show the login page to logged in users + Redirect(RT->Config->Get('WebURL')) + if $m->base_comp->path eq '/NoAuth/Login.html' and _UserLoggedIn(); + + # If it's a noauth file, don't ask for auth. + $m->comp( { base_comp => $m->request_comp }, $m->fetch_next, %$ARGS ); + $m->abort; +} + +=head2 MaybeRejectPrivateComponentRequest + +This function will reject calls to private components, like those under +C. If the requested path is a private component then we will +abort with a C<403> error. + +=cut + +sub MaybeRejectPrivateComponentRequest { + my $m = $HTML::Mason::Commands::m; + my $path = $m->request_comp->path; + + # We do not check for dhandler here, because requesting our dhandlers + # directly is okay. Mason will invoke the dhandler with a dhandler_arg of + # 'dhandler'. + + if ($path =~ m{ + / # leading slash + ( Elements | + _elements | # mobile UI + Callbacks | + Widgets | + autohandler | # requesting this directly is suspicious + l (_unsafe)? ) # loc component + ( $ | / ) # trailing slash or end of path + }xi + && $path !~ m{ /RTx/Statistics/\w+/Elements/Chart }xi + ) + { + warn "rejecting private component $path\n"; + $m->abort(403); + } + + return; +} + +sub InitializeMenu { + $HTML::Mason::Commands::m->notes('menu', RT::Interface::Web::Menu->new()); + $HTML::Mason::Commands::m->notes('page-menu', RT::Interface::Web::Menu->new()); + $HTML::Mason::Commands::m->notes('page-widgets', RT::Interface::Web::Menu->new()); + +} + + +=head2 ShowRequestedPage \%ARGS + +This function, called exclusively by RT's autohandler, dispatches +a request to the page a user requested (making sure that unpriviled users +can only see self-service pages. + +=cut + +sub ShowRequestedPage { + my $ARGS = shift; + + my $m = $HTML::Mason::Commands::m; + + # Ensure that the cookie that we send is up-to-date, in case the + # session-id has been modified in any way + SendSessionCookie(); + + # precache all system level rights for the current user + $HTML::Mason::Commands::session{CurrentUser}->PrincipalObj->HasRights( Object => RT->System ); + + # If the user isn't privileged, they can only see SelfService + unless ( $HTML::Mason::Commands::session{'CurrentUser'}->Privileged ) { + + # if the user is trying to access a ticket, redirect them + if ( $m->request_comp->path =~ m{^(/+)Ticket/Display.html} && $ARGS->{'id'} ) { + RT::Interface::Web::Redirect( RT->Config->Get('WebURL') . "SelfService/Display.html?id=" . $ARGS->{'id'} ); + } + + # otherwise, drop the user at the SelfService default page + elsif ( $m->base_comp->path !~ RT->Config->Get('SelfServiceRegex') ) { + RT::Interface::Web::Redirect( RT->Config->Get('WebURL') . "SelfService/" ); + } + + # if user is in SelfService dir let him do anything + else { + $m->comp( { base_comp => $m->request_comp }, $m->fetch_next, %$ARGS ); + } + } else { + $m->comp( { base_comp => $m->request_comp }, $m->fetch_next, %$ARGS ); + } + +} + +sub AttemptExternalAuth { + my $ARGS = shift; + + return unless ( RT->Config->Get('WebExternalAuth') ); + + my $user = $ARGS->{user}; + my $m = $HTML::Mason::Commands::m; + + # If RT is configured for external auth, let's go through and get REMOTE_USER + + # do we actually have a REMOTE_USER equivlent? + if ( RT::Interface::Web::WebCanonicalizeInfo() ) { + my $orig_user = $user; + + $user = RT::Interface::Web::WebCanonicalizeInfo(); + my $load_method = RT->Config->Get('WebExternalGecos') ? 'LoadByGecos' : 'Load'; + + if ( $^O eq 'MSWin32' and RT->Config->Get('WebExternalGecos') ) { + my $NodeName = Win32::NodeName(); + $user =~ s/^\Q$NodeName\E\\//i; + } + + my $next = RemoveNextPage($ARGS->{'next'}); + $next = $next->{'url'} if ref $next; + InstantiateNewSession() unless _UserLoggedIn; + $HTML::Mason::Commands::session{'CurrentUser'} = RT::CurrentUser->new(); + $HTML::Mason::Commands::session{'CurrentUser'}->$load_method($user); + + if ( RT->Config->Get('WebExternalAuto') and not _UserLoggedIn() ) { + + # Create users on-the-fly + my $UserObj = RT::User->new(RT->SystemUser); + my ( $val, $msg ) = $UserObj->Create( + %{ ref RT->Config->Get('AutoCreate') ? RT->Config->Get('AutoCreate') : {} }, + Name => $user, + Gecos => $user, + ); + + if ($val) { + + # now get user specific information, to better create our user. + my $new_user_info = RT::Interface::Web::WebExternalAutoInfo($user); + + # set the attributes that have been defined. + foreach my $attribute ( $UserObj->WritableAttributes ) { + $m->callback( + Attribute => $attribute, + User => $user, + UserInfo => $new_user_info, + CallbackName => 'NewUser', + CallbackPage => '/autohandler' + ); + my $method = "Set$attribute"; + $UserObj->$method( $new_user_info->{$attribute} ) if defined $new_user_info->{$attribute}; + } + $HTML::Mason::Commands::session{'CurrentUser'}->Load($user); + } else { + + # we failed to successfully create the user. abort abort abort. + delete $HTML::Mason::Commands::session{'CurrentUser'}; + + if (RT->Config->Get('WebFallbackToInternalAuth')) { + TangentForLoginWithError($ARGS, 'Cannot create user: [_1]', $msg); + } else { + $m->abort(); + } + } + } + + if ( _UserLoggedIn() ) { + $m->callback( %$ARGS, CallbackName => 'ExternalAuthSuccessfulLogin', CallbackPage => '/autohandler' ); + # It is possible that we did a redirect to the login page, + # if the external auth allows lack of auth through with no + # REMOTE_USER set, instead of forcing a "permission + # denied" message. Honor the $next. + Redirect($next) if $next; + # Unlike AttemptPasswordAuthentication below, we do not + # force a redirect to / if $next is not set -- otherwise, + # straight-up external auth would always redirect to / + # when you first hit it. + } else { + delete $HTML::Mason::Commands::session{'CurrentUser'}; + $user = $orig_user; + + unless ( RT->Config->Get('WebFallbackToInternalAuth') ) { + TangentForLoginWithError($ARGS, 'You are not an authorized user'); + } + } + } elsif ( RT->Config->Get('WebFallbackToInternalAuth') ) { + unless ( defined $HTML::Mason::Commands::session{'CurrentUser'} ) { + # XXX unreachable due to prior defaulting in HandleRequest (check c34d108) + TangentForLoginWithError($ARGS, 'You are not an authorized user'); + } + } else { + + # WebExternalAuth is set, but we don't have a REMOTE_USER. abort + # XXX: we must return AUTH_REQUIRED status or we fallback to + # internal auth here too. + delete $HTML::Mason::Commands::session{'CurrentUser'} + if defined $HTML::Mason::Commands::session{'CurrentUser'}; + } +} + +sub AttemptPasswordAuthentication { + my $ARGS = shift; + return unless defined $ARGS->{user} && defined $ARGS->{pass}; + + my $user_obj = RT::CurrentUser->new(); + $user_obj->Load( $ARGS->{user} ); + + my $m = $HTML::Mason::Commands::m; + + unless ( $user_obj->id && $user_obj->IsPassword( $ARGS->{pass} ) ) { + $RT::Logger->error("FAILED LOGIN for @{[$ARGS->{user}]} from $ENV{'REMOTE_ADDR'}"); + $m->callback( %$ARGS, CallbackName => 'FailedLogin', CallbackPage => '/autohandler' ); + return (0, HTML::Mason::Commands::loc('Your username or password is incorrect')); + } + else { + $RT::Logger->info("Successful login for @{[$ARGS->{user}]} from $ENV{'REMOTE_ADDR'}"); + + # It's important to nab the next page from the session before we blow + # the session away + my $next = RemoveNextPage($ARGS->{'next'}); + $next = $next->{'url'} if ref $next; + InstantiateNewSession(); + $HTML::Mason::Commands::session{'CurrentUser'} = $user_obj; -=head1 NAME + $m->callback( %$ARGS, CallbackName => 'SuccessfulLogin', CallbackPage => '/autohandler' ); -RT::Interface::Web + # Really the only time we don't want to redirect here is if we were + # passed user and pass as query params in the URL. + if ($next) { + Redirect($next); + } + elsif ($ARGS->{'next'}) { + # Invalid hash, but still wants to go somewhere, take them to / + Redirect(RT->Config->Get('WebURL')); + } -=begin testing + return (1, HTML::Mason::Commands::loc('Logged in')); + } +} -use_ok(RT::Interface::Web); +=head2 LoadSessionFromCookie -=end testing +Load or setup a session cookie for the current user. =cut +sub _SessionCookieName { + my $cookiename = "RT_SID_" . RT->Config->Get('rtname'); + $cookiename .= "." . $ENV{'SERVER_PORT'} if $ENV{'SERVER_PORT'}; + return $cookiename; +} -package RT::Interface::Web; -use strict; +sub LoadSessionFromCookie { + + my %cookies = CGI::Cookie->fetch; + my $cookiename = _SessionCookieName(); + my $SessionCookie = ( $cookies{$cookiename} ? $cookies{$cookiename}->value : undef ); + tie %HTML::Mason::Commands::session, 'RT::Interface::Web::Session', $SessionCookie; + unless ( $SessionCookie && $HTML::Mason::Commands::session{'_session_id'} eq $SessionCookie ) { + InstantiateNewSession(); + } + if ( int RT->Config->Get('AutoLogoff') ) { + my $now = int( time / 60 ); + my $last_update = $HTML::Mason::Commands::session{'_session_last_update'} || 0; + if ( $last_update && ( $now - $last_update - RT->Config->Get('AutoLogoff') ) > 0 ) { + InstantiateNewSession(); + } + # save session on each request when AutoLogoff is turned on + $HTML::Mason::Commands::session{'_session_last_update'} = $now if $now != $last_update; + } +} +sub InstantiateNewSession { + tied(%HTML::Mason::Commands::session)->delete if tied(%HTML::Mason::Commands::session); + tie %HTML::Mason::Commands::session, 'RT::Interface::Web::Session', undef; + SendSessionCookie(); +} +sub SendSessionCookie { + my $cookie = CGI::Cookie->new( + -name => _SessionCookieName(), + -value => $HTML::Mason::Commands::session{_session_id}, + -path => RT->Config->Get('WebPath'), + -secure => ( RT->Config->Get('WebSecureCookies') ? 1 : 0 ), + -httponly => ( RT->Config->Get('WebHttpOnlyCookies') ? 1 : 0 ), + ); -# {{{ sub NewApacheHandler + $HTML::Mason::Commands::r->err_headers_out->{'Set-Cookie'} = $cookie->as_string; +} -=head2 NewApacheHandler +=head2 Redirect URL - Takes extra options to pass to HTML::Mason::ApacheHandler->new - Returns a new Mason::ApacheHandler object +This routine ells the current user's browser to redirect to URL. +Additionally, it unties the user's currently active session, helping to avoid +A bug in Apache::Session 1.81 and earlier which clobbers sessions if we try to use +a cached DBI statement handle twice at the same time. =cut -sub NewApacheHandler { - require HTML::Mason::ApacheHandler; - my $ah = new HTML::Mason::ApacheHandler( +sub Redirect { + my $redir_to = shift; + untie $HTML::Mason::Commands::session; + my $uri = URI->new($redir_to); + my $server_uri = URI->new( _NormalizeHost(RT->Config->Get('WebURL')) ); - comp_root => [ - [ local => $RT::MasonLocalComponentRoot ], - [ standard => $RT::MasonComponentRoot ] - ], - args_method => "CGI", - default_escape_flags => 'h', - allow_globals => [qw(%session)], - data_dir => "$RT::MasonDataDir", - @_ - ); + # Make relative URIs absolute from the server host and scheme + $uri->scheme($server_uri->scheme) if not defined $uri->scheme; + if (not defined $uri->host) { + $uri->host($server_uri->host); + $uri->port($server_uri->port); + } - $ah->interp->set_escape( h => \&RT::Interface::Web::EscapeUTF8 ); - - return ($ah); + # If the user is coming in via a non-canonical + # hostname, don't redirect them to the canonical host, + # it will just upset them (and invalidate their credentials) + # don't do this if $RT::CanonicalizeRedirectURLs is true + if ( !RT->Config->Get('CanonicalizeRedirectURLs') + && $uri->host eq $server_uri->host + && $uri->port eq $server_uri->port ) + { + if ( defined $ENV{HTTPS} and $ENV{'HTTPS'} eq 'on' ) { + $uri->scheme('https'); + } else { + $uri->scheme('http'); + } + + # [rt3.fsck.com #12716] Apache recommends use of $SERVER_HOST + $uri->host( $ENV{'SERVER_HOST'} || $ENV{'HTTP_HOST'} || $ENV{'SERVER_NAME'}); + $uri->port( $ENV{'SERVER_PORT'} ); + } + + # not sure why, but on some systems without this call mason doesn't + # set status to 302, but 200 instead and people see blank pages + $HTML::Mason::Commands::r->status(302); + + # Perlbal expects a status message, but Mason's default redirect status + # doesn't provide one. See also rt.cpan.org #36689. + $HTML::Mason::Commands::m->redirect( $uri->canonical, "302 Found" ); + + $HTML::Mason::Commands::m->abort; } -# }}} +=head2 CacheControlExpiresHeaders + +set both Cache-Control and Expires http headers + +=cut + +sub CacheControlExpiresHeaders { + my %args = @_; + + my $Visibility = 'private'; + if ( ! defined $args{Time} ) { + $args{Time} = 0; + } elsif ( $args{Time} eq 'no-cache' ) { + $args{Time} = 0; + } elsif ( $args{Time} eq 'forever' ) { + $args{Time} = 30 * 24 * 60 * 60; + $Visibility = 'public'; + } + + my $CacheControl = $args{Time} + ? sprintf "max-age=%d, %s", $args{Time}, $Visibility + : 'no-cache' + ; + $HTML::Mason::Commands::r->headers_out->{'Cache-Control'} = $CacheControl; + + my $expires = RT::Date->new(RT->SystemUser); + $expires->SetToNow; + $expires->AddSeconds( $args{Time} ) if $args{Time}; + + $HTML::Mason::Commands::r->headers_out->{'Expires'} = $expires->RFC2616; +} -# {{{ sub NewCGIHandler +=head2 StaticFileHeaders -=head2 NewCGIHandler +Send the browser a few headers to try to get it to (somewhat agressively) +cache RT's static Javascript and CSS files. - Returns a new Mason::CGIHandler object +This routine could really use _accurate_ heuristics. (XXX TODO) =cut -sub NewCGIHandler { - my %args = ( - @_ - ); +sub StaticFileHeaders { + my $date = RT::Date->new(RT->SystemUser); + + # remove any cookie headers -- if it is cached publicly, it + # shouldn't include anyone's cookie! + delete $HTML::Mason::Commands::r->err_headers_out->{'Set-Cookie'}; + + # Expire things in a month. + CacheControlExpiresHeaders( Time => 'forever' ); + + # if we set 'Last-Modified' then browser request a comp using 'If-Modified-Since' + # request, but we don't handle it and generate full reply again + # Last modified at server start time + # $date->Set( Value => $^T ); + # $HTML::Mason::Commands::r->headers_out->{'Last-Modified'} = $date->RFC2616; +} + +=head2 ComponentPathIsSafe PATH + +Takes C and returns a boolean indicating that the user-specified partial +component path is safe. + +Currently "safe" means that the path does not start with a dot (C<.>), does +not contain a slash-dot C, and does not contain any nulls. + +=cut + +sub ComponentPathIsSafe { + my $self = shift; + my $path = shift; + return($path !~ m{(?:^|/)\.} and $path !~ m{\0}); +} + +=head2 PathIsSafe + +Takes a C<< Path => path >> and returns a boolean indicating that +the path is safely within RT's control or not. The path I be +relative. + +This function does not consult the filesystem at all; it is merely +a logical sanity checking of the path. This explicitly does not handle +symlinks; if you have symlinks in RT's webroot pointing outside of it, +then we assume you know what you are doing. + +=cut + +sub PathIsSafe { + my $self = shift; + my %args = @_; + my $path = $args{Path}; + + # Get File::Spec to clean up extra /s, ./, etc + my $cleaned_up = File::Spec->canonpath($path); + + if (!defined($cleaned_up)) { + $RT::Logger->info("Rejecting path that canonpath doesn't understand: $path"); + return 0; + } + + # Forbid too many ..s. We can't just sum then check because + # "../foo/bar/baz" should be illegal even though it has more + # downdirs than updirs. So as soon as we get a negative score + # (which means "breaking out" of the top level) we reject the path. + + my @components = split '/', $cleaned_up; + my $score = 0; + for my $component (@components) { + if ($component eq '..') { + $score--; + if ($score < 0) { + $RT::Logger->info("Rejecting unsafe path: $path"); + return 0; + } + } + elsif ($component eq '.' || $component eq '') { + # these two have no effect on $score + } + else { + $score++; + } + } + + return 1; +} + +=head2 SendStaticFile + +Takes a File => path and a Type => Content-type + +If Type isn't provided and File is an image, it will +figure out a sane Content-type, otherwise it will +send application/octet-stream + +Will set caching headers using StaticFileHeaders + +=cut + +sub SendStaticFile { + my $self = shift; + my %args = @_; + my $file = $args{File}; + my $type = $args{Type}; + my $relfile = $args{RelativeFile}; + + if (defined($relfile) && !$self->PathIsSafe(Path => $relfile)) { + $HTML::Mason::Commands::r->status(400); + $HTML::Mason::Commands::m->abort; + } + + $self->StaticFileHeaders(); + + unless ($type) { + if ( $file =~ /\.(gif|png|jpe?g)$/i ) { + $type = "image/$1"; + $type =~ s/jpg/jpeg/gi; + } + $type ||= "application/octet-stream"; + } + $HTML::Mason::Commands::r->content_type($type); + open( my $fh, '<', $file ) or die "couldn't open file: $!"; + binmode($fh); + { + local $/ = \16384; + $HTML::Mason::Commands::m->out($_) while (<$fh>); + $HTML::Mason::Commands::m->flush_buffer; + } + close $fh; +} + + + +sub MobileClient { + my $self = shift; + + +if (($ENV{'HTTP_USER_AGENT'} || '') =~ /(?:hiptop|Blazer|Novarra|Vagabond|SonyEricsson|Symbian|NetFront|UP.Browser|UP.Link|Windows CE|MIDP|J2ME|DoCoMo|J-PHONE|PalmOS|PalmSource|iPhone|iPod|AvantGo|Nokia|Android|WebOS|S60|Mobile)/io && !$HTML::Mason::Commands::session{'NotMobile'}) { + return 1; +} else { + return undef; +} + +} + + +sub StripContent { + my %args = @_; + my $content = $args{Content}; + return '' unless $content; + + # Make the content have no 'weird' newlines in it + $content =~ s/\r+\n/\n/g; + + my $return_content = $content; + + my $html = $args{ContentType} && $args{ContentType} eq "text/html"; + my $sigonly = $args{StripSignature}; + + # massage content to easily detect if there's any real content + $content =~ s/\s+//g; # yes! remove all the spaces + if ( $html ) { + # remove html version of spaces and newlines + $content =~ s! !!g; + $content =~ s!
!!g; + } + + # Filter empty content when type is text/html + return '' if $html && $content !~ /\S/; + + # If we aren't supposed to strip the sig, just bail now. + return $return_content unless $sigonly; + + # Find the signature + my $sig = $args{'CurrentUser'}->UserObj->Signature || ''; + $sig =~ s/\s+//g; + + # Check for plaintext sig + return '' if not $html and $content =~ /^(--)?\Q$sig\E$/; + + # Check for html-formatted sig; we don't use EscapeUTF8 here + # because we want to precisely match the escapting that FCKEditor + # uses. + $sig =~ s/&/&/g; + $sig =~ s//>/g; + $sig =~ s/"/"/g; + $sig =~ s/'/'/g; + return '' if $html and $content =~ m{^(?:

)?(--)?\Q$sig\E(?:

)?$}s; + + # Pass it through + return $return_content; +} + +sub DecodeARGS { + my $ARGS = shift; + + %{$ARGS} = map { + + # if they've passed multiple values, they'll be an array. if they've + # passed just one, a scalar whatever they are, mark them as utf8 + my $type = ref($_); + ( !$type ) + ? Encode::is_utf8($_) + ? $_ + : Encode::decode( 'UTF-8' => $_, Encode::FB_PERLQQ ) + : ( $type eq 'ARRAY' ) + ? [ map { ( ref($_) or Encode::is_utf8($_) ) ? $_ : Encode::decode( 'UTF-8' => $_, Encode::FB_PERLQQ ) } + @$_ ] + : ( $type eq 'HASH' ) + ? { map { ( ref($_) or Encode::is_utf8($_) ) ? $_ : Encode::decode( 'UTF-8' => $_, Encode::FB_PERLQQ ) } + %$_ } + : $_ + } %$ARGS; +} + +sub PreprocessTimeUpdates { + my $ARGS = shift; + + # Later in the code we use + # $m->comp( { base_comp => $m->request_comp }, $m->fetch_next, %ARGS ); + # instead of $m->call_next to avoid problems with UTF8 keys in arguments. + # The call_next method pass through original arguments and if you have + # an argument with unicode key then in a next component you'll get two + # records in the args hash: one with key without UTF8 flag and another + # with the flag, which may result into errors. "{ base_comp => $m->request_comp }" + # is copied from mason's source to get the same results as we get from + # call_next method, this feature is not documented, so we just leave it + # here to avoid possible side effects. + + # This code canonicalizes time inputs in hours into minutes + foreach my $field ( keys %$ARGS ) { + next unless $field =~ /^(.*)-TimeUnits$/i && $ARGS->{$1}; + my $local = $1; + $ARGS->{$local} =~ s{\b (?: (\d+) \s+ )? (\d+)/(\d+) \b} + {($1 || 0) + $3 ? $2 / $3 : 0}xe; + if ( $ARGS->{$field} && $ARGS->{$field} =~ /hours/i ) { + $ARGS->{$local} *= 60; + } + delete $ARGS->{$field}; + } + +} + +sub MaybeEnableSQLStatementLog { + + my $log_sql_statements = RT->Config->Get('StatementLog'); + + if ($log_sql_statements) { + $RT::Handle->ClearSQLStatementLog; + $RT::Handle->LogSQLStatements(1); + } + +} + +sub LogRecordedSQLStatements { + my %args = @_; + + my $log_sql_statements = RT->Config->Get('StatementLog'); + + return unless ($log_sql_statements); + + my @log = $RT::Handle->SQLStatementLog; + $RT::Handle->ClearSQLStatementLog; + + $RT::Handle->AddRequestToHistory({ + %{ $args{RequestData} }, + Queries => \@log, + }); + + for my $stmt (@log) { + my ( $time, $sql, $bind, $duration ) = @{$stmt}; + my @bind; + if ( ref $bind ) { + @bind = @{$bind}; + } else { + + # Older DBIx-SB + $duration = $bind; + } + $RT::Logger->log( + level => $log_sql_statements, + message => "SQL(" + . sprintf( "%.6f", $duration ) + . "s): $sql;" + . ( @bind ? " [ bound values: @{[map{ defined $_ ? qq|'$_'| : 'undef'} @bind]} ]" : "" ) + ); + } + +} + +my $_has_validated_web_config = 0; +sub ValidateWebConfig { + my $self = shift; - my $handler = HTML::Mason::CGIHandler->new( - comp_root => [ + # do this once per server instance, not once per request + return if $_has_validated_web_config; + $_has_validated_web_config = 1; + + my $port = $ENV{SERVER_PORT}; + my $host = $ENV{HTTP_X_FORWARDED_HOST} || $ENV{HTTP_X_FORWARDED_SERVER} + || $ENV{HTTP_HOST} || $ENV{SERVER_NAME}; + ($host, $port) = ($1, $2) if $host =~ /^(.*?):(\d+)$/; + + if ( $port != RT->Config->Get('WebPort') and not $ENV{'rt.explicit_port'}) { + $RT::Logger->warn("The requested port ($port) does NOT match the configured WebPort ($RT::WebPort). " + ."Perhaps you should Set(\$WebPort, $port); in RT_SiteConfig.pm, " + ."otherwise your internal links may be broken."); + } + + if ( $host ne RT->Config->Get('WebDomain') ) { + $RT::Logger->warn("The requested host ($host) does NOT match the configured WebDomain ($RT::WebDomain). " + ."Perhaps you should Set(\$WebDomain, '$host'); in RT_SiteConfig.pm, " + ."otherwise your internal links may be broken."); + } + + return; #next warning flooding our logs, doesn't seem applicable to our use + # (SCRIPT_NAME is the full path, WebPath is just the beginning) + #in vanilla RT does something eat the local part of SCRIPT_NAME 1st? + + # Unfortunately, there is no reliable way to get the _path_ that was + # requested at the proxy level; simply disable this warning if we're + # proxied and there's a mismatch. + my $proxied = $ENV{HTTP_X_FORWARDED_HOST} || $ENV{HTTP_X_FORWARDED_SERVER}; + if ($ENV{SCRIPT_NAME} ne RT->Config->Get('WebPath') and not $proxied) { + $RT::Logger->warn("The requested path ($ENV{SCRIPT_NAME}) does NOT match the configured WebPath ($RT::WebPath). " + ."Perhaps you should Set(\$WebPath, '$ENV{SCRIPT_NAME}'); in RT_SiteConfig.pm, " + ."otherwise your internal links may be broken."); + } +} + +sub ComponentRoots { + my $self = shift; + my %args = ( Names => 0, @_ ); + my @roots; + if (defined $HTML::Mason::Commands::m) { + @roots = $HTML::Mason::Commands::m->interp->comp_root_array; + } else { + @roots = ( [ local => $RT::MasonLocalComponentRoot ], + (map {[ "plugin-".$_->Name => $_->ComponentRoot ]} @{RT->Plugins}), [ standard => $RT::MasonComponentRoot ] - ], - data_dir => "$RT::MasonDataDir", - default_escape_flags => 'h', - allow_globals => [qw(%session)] - ); - + ); + } + @roots = map { $_->[1] } @roots unless $args{Names}; + return @roots; +} + +our %is_whitelisted_component = ( + # The RSS feed embeds an auth token in the path, but query + # information for the search. Because it's a straight-up read, in + # addition to embedding its own auth, it's fine. + '/NoAuth/rss/dhandler' => 1, + + # While these can be used for denial-of-service against RT + # (construct a very inefficient query and trick lots of users into + # running them against RT) it's incredibly useful to be able to link + # to a search result (or chart) or bookmark a result page. + '/Search/Results.html' => 1, + '/Search/Simple.html' => 1, + '/m/tickets/search' => 1, + '/Search/Chart.html' => 1, + + # This page takes Attachment and Transaction argument to figure + # out what to show, but it's read only and will deny information if you + # don't have ShowOutgoingEmail. + '/Ticket/ShowEmailRecord.html' => 1, +); + +# Components which are blacklisted from automatic, argument-based whitelisting. +# These pages are not idempotent when called with just an id. +our %is_blacklisted_component = ( + # Takes only id and toggles bookmark state + '/Helpers/Toggle/TicketBookmark' => 1, +); + +sub IsCompCSRFWhitelisted { + my $comp = shift; + my $ARGS = shift; + + return 1 if $is_whitelisted_component{$comp}; + + my %args = %{ $ARGS }; + + # If the user specifies a *correct* user and pass then they are + # golden. This acts on the presumption that external forms may + # hardcode a username and password -- if a malicious attacker knew + # both already, CSRF is the least of your problems. + my $AllowLoginCSRF = not RT->Config->Get('RestrictReferrerLogin'); + if ($AllowLoginCSRF and defined($args{user}) and defined($args{pass})) { + my $user_obj = RT::CurrentUser->new(); + $user_obj->Load($args{user}); + return 1 if $user_obj->id && $user_obj->IsPassword($args{pass}); + + delete $args{user}; + delete $args{pass}; + } + + # Some pages aren't idempotent even with safe args like id; blacklist + # them from the automatic whitelisting below. + return 0 if $is_blacklisted_component{$comp}; - $handler->interp->set_escape( h => \&RT::Interface::Web::EscapeUTF8 ); + # Eliminate arguments that do not indicate an effectful request. + # For example, "id" is acceptable because that is how RT retrieves a + # record. + delete $args{id}; + # If they have a results= from MaybeRedirectForResults, that's also fine. + delete $args{results}; - return ($handler); + # The homepage refresh, which uses the Refresh header, doesn't send + # a referer in most browsers; whitelist the one parameter it reloads + # with, HomeRefreshInterval, which is safe + delete $args{HomeRefreshInterval}; + # The NotMobile flag is fine for any page; it's only used to toggle a flag + # in the session related to which interface you get. + delete $args{NotMobile}; + + # If there are no arguments, then it's likely to be an idempotent + # request, which are not susceptible to CSRF + return 1 if !%args; + + return 0; } -# }}} +sub IsRefererCSRFWhitelisted { + my $referer = _NormalizeHost(shift); + my $base_url = _NormalizeHost(RT->Config->Get('WebBaseURL')); + $base_url = $base_url->host_port; -# {{{ EscapeUTF8 + my $configs; + for my $config ( $base_url, RT->Config->Get('ReferrerWhitelist') ) { + push @$configs,$config; -=head2 EscapeUTF8 SCALARREF + my $host_port = $referer->host_port; + if ($config =~ /\*/) { + # Turn a literal * into a domain component or partial component match. + # Refer to http://tools.ietf.org/html/rfc2818#page-5 + my $regex = join "[a-zA-Z0-9\-]*", + map { quotemeta($_) } + split /\*/, $config; -does a css-busting but minimalist escaping of whatever html you're passing in. + return 1 if $host_port =~ /^$regex$/i; + } else { + return 1 if $host_port eq $config; + } + } + + return (0,$referer,$configs); +} + +=head3 _NormalizeHost + +Takes a URI and creates a URI object that's been normalized +to handle common problems such as localhost vs 127.0.0.1 =cut -sub EscapeUTF8 { - my $ref = shift; - my $val = $$ref; - use bytes; - $val =~ s/&/&/g; - $val =~ s//>/g; - $val =~ s/\(/(/g; - $val =~ s/\)/)/g; - $val =~ s/"/"/g; - $val =~ s/'/'/g; - $$ref = $val; - Encode::_utf8_on($$ref); +sub _NormalizeHost { + my $s = shift; + $s = "http://$s" unless $s =~ /^http/i; + my $uri= URI->new($s); + $uri->host('127.0.0.1') if $uri->host eq 'localhost'; + + return $uri; + +} + +sub IsPossibleCSRF { + my $ARGS = shift; + + # If first request on this session is to a REST endpoint, then + # whitelist the REST endpoints -- and explicitly deny non-REST + # endpoints. We do this because using a REST cookie in a browser + # would open the user to CSRF attacks to the REST endpoints. + my $path = $HTML::Mason::Commands::r->path_info; + $HTML::Mason::Commands::session{'REST'} = $path =~ m{^/+REST/\d+\.\d+(/|$)} + unless defined $HTML::Mason::Commands::session{'REST'}; + + if ($HTML::Mason::Commands::session{'REST'}) { + return 0 if $path =~ m{^/+REST/\d+\.\d+(/|$)}; + my $why = < $details ); + } + + return 0 if IsCompCSRFWhitelisted( + $HTML::Mason::Commands::m->request_comp->path, + $ARGS + ); + + # if there is no Referer header then assume the worst + return (1, + "your browser did not supply a Referrer header", # loc + ) if !$ENV{HTTP_REFERER}; + + my ($whitelisted, $browser, $configs) = IsRefererCSRFWhitelisted($ENV{HTTP_REFERER}); + return 0 if $whitelisted; + + if ( @$configs > 1 ) { + return (1, + "the Referrer header supplied by your browser ([_1]) is not allowed by RT's configured hostname ([_2]) or whitelisted hosts ([_3])", # loc + $browser->host_port, + shift @$configs, + join(', ', @$configs) ); + } + + return (1, + "the Referrer header supplied by your browser ([_1]) is not allowed by RT's configured hostname ([_2])", # loc + $browser->host_port, + $configs->[0]); +} + +sub ExpandCSRFToken { + my $ARGS = shift; + + my $token = delete $ARGS->{CSRF_Token}; + return unless $token; + + my $data = $HTML::Mason::Commands::session{'CSRF'}{$token}; + return unless $data; + return unless $data->{path} eq $HTML::Mason::Commands::r->path_info; + + my $user = $HTML::Mason::Commands::session{'CurrentUser'}->UserObj; + return unless $user->ValidateAuthString( $data->{auth}, $token ); + + %{$ARGS} = %{$data->{args}}; + $HTML::Mason::Commands::DECODED_ARGS = $ARGS; + + # We explicitly stored file attachments with the request, but not in + # the session yet, as that would itself be an attack. Put them into + # the session now, so they'll be visible. + if ($data->{attach}) { + my $filename = $data->{attach}{filename}; + my $mime = $data->{attach}{mime}; + $HTML::Mason::Commands::session{'Attachments'}{$filename} + = $mime; + } + + return 1; +} + +sub StoreRequestToken { + my $ARGS = shift; + + my $token = Digest::MD5::md5_hex(time . {} . $$ . rand(1024)); + my $user = $HTML::Mason::Commands::session{'CurrentUser'}->UserObj; + my $data = { + auth => $user->GenerateAuthString( $token ), + path => $HTML::Mason::Commands::r->path_info, + args => $ARGS, + }; + if ($ARGS->{Attach}) { + my $attachment = HTML::Mason::Commands::MakeMIMEEntity( AttachmentFieldName => 'Attach' ); + my $file_path = delete $ARGS->{'Attach'}; + $data->{attach} = { + filename => Encode::decode_utf8("$file_path"), + mime => $attachment, + }; + } + $HTML::Mason::Commands::session{'CSRF'}->{$token} = $data; + $HTML::Mason::Commands::session{'i'}++; + return $token; } -# }}} +sub MaybeShowInterstitialCSRFPage { + my $ARGS = shift; + + return unless RT->Config->Get('RestrictReferrer'); + + # Deal with the form token provided by the interstitial, which lets + # browsers which never set referer headers still use RT, if + # painfully. This blows values into ARGS + return if ExpandCSRFToken($ARGS); + + my ($is_csrf, $msg, @loc) = IsPossibleCSRF($ARGS); + return if !$is_csrf; + + $RT::Logger->notice("Possible CSRF: ".RT::CurrentUser->new->loc($msg, @loc)); + + my $token = StoreRequestToken($ARGS); + $HTML::Mason::Commands::m->comp( + '/Elements/CSRF', + OriginalURL => RT->Config->Get('WebPath') . $HTML::Mason::Commands::r->path_info, + Reason => HTML::Mason::Commands::loc( $msg, @loc ), + Token => $token, + ); + # Calls abort, never gets here +} +our @POTENTIAL_PAGE_ACTIONS = ( + qr'/Ticket/Create.html' => "create a ticket", # loc + qr'/Ticket/' => "update a ticket", # loc + qr'/Admin/' => "modify RT's configuration", # loc + qr'/Approval/' => "update an approval", # loc + qr'/Articles/' => "update an article", # loc + qr'/Dashboards/' => "modify a dashboard", # loc + qr'/m/ticket/' => "update a ticket", # loc + qr'Prefs' => "modify your preferences", # loc + qr'/Search/' => "modify or access a search", # loc + qr'/SelfService/Create' => "create a ticket", # loc + qr'/SelfService/' => "update a ticket", # loc +); + +sub PotentialPageAction { + my $page = shift; + my @potentials = @POTENTIAL_PAGE_ACTIONS; + while (my ($pattern, $result) = splice @potentials, 0, 2) { + return HTML::Mason::Commands::loc($result) + if $page =~ $pattern; + } + return ""; +} package HTML::Mason::Commands; -use strict; + use vars qw/$r $m %session/; +sub Menu { + return $HTML::Mason::Commands::m->notes('menu'); +} + +sub PageMenu { + return $HTML::Mason::Commands::m->notes('page-menu'); +} + +sub PageWidgets { + return $HTML::Mason::Commands::m->notes('page-widgets'); +} + -# {{{ loc =head2 loc ARRAY @@ -156,20 +1583,25 @@ through sub loc { - if ($session{'CurrentUser'} && - UNIVERSAL::can($session{'CurrentUser'}, 'loc')){ - return($session{'CurrentUser'}->loc(@_)); - } - else { - my $u = RT::CurrentUser->new($RT::SystemUser); - return ($u->loc(@_)); + if ( $session{'CurrentUser'} + && UNIVERSAL::can( $session{'CurrentUser'}, 'loc' ) ) + { + return ( $session{'CurrentUser'}->loc(@_) ); + } elsif ( + my $u = eval { + RT::CurrentUser->new(); + } + ) + { + return ( $u->loc(@_) ); + } else { + + # pathetic case -- SystemUser is gone. + return $_[0]; } } -# }}} - -# {{{ loc_fuzzy =head2 loc_fuzzy STRING @@ -182,41 +1614,110 @@ inside the lexicon file. =cut sub loc_fuzzy { - my $msg = shift; - - if ($session{'CurrentUser'} && - UNIVERSAL::can($session{'CurrentUser'}, 'loc')){ - return($session{'CurrentUser'}->loc_fuzzy($msg)); - } - else { - my $u = RT::CurrentUser->new($RT::SystemUser); - return ($u->loc_fuzzy($msg)); + my $msg = shift; + + if ( $session{'CurrentUser'} + && UNIVERSAL::can( $session{'CurrentUser'}, 'loc' ) ) + { + return ( $session{'CurrentUser'}->loc_fuzzy($msg) ); + } else { + my $u = RT::CurrentUser->new( RT->SystemUser->Id ); + return ( $u->loc_fuzzy($msg) ); } } -# }}} - -# {{{ sub Abort # Error - calls Error and aborts sub Abort { + my $why = shift; + my %args = @_; - if ($session{'ErrorDocument'} && - $session{'ErrorDocumentType'}) { - $r->content_type($session{'ErrorDocumentType'}); - $m->comp($session{'ErrorDocument'} , Why => shift); + if ( $session{'ErrorDocument'} + && $session{'ErrorDocumentType'} ) + { + $r->content_type( $session{'ErrorDocumentType'} ); + $m->comp( $session{'ErrorDocument'}, Why => $why, %args ); $m->abort; - } - else { - $m->comp("/Elements/Error" , Why => shift); + } else { + $m->comp( "/Elements/Error", Why => $why, %args ); $m->abort; } } -# }}} - -# {{{ sub CreateTicket - +sub MaybeRedirectForResults { + my %args = ( + Path => $HTML::Mason::Commands::m->request_comp->path, + Arguments => {}, + Anchor => undef, + Actions => undef, + Force => 0, + @_ + ); + my $has_actions = $args{'Actions'} && grep( defined, @{ $args{'Actions'} } ); + return unless $has_actions || $args{'Force'}; + + my %arguments = %{ $args{'Arguments'} }; + + if ( $has_actions ) { + my $key = Digest::MD5::md5_hex( rand(1024) ); + push @{ $session{"Actions"}{ $key } ||= [] }, @{ $args{'Actions'} }; + $session{'i'}++; + $arguments{'results'} = $key; + } + + $args{'Path'} =~ s!^/+!!; + my $url = RT->Config->Get('WebURL') . $args{Path}; + + if ( keys %arguments ) { + $url .= '?'. $m->comp( '/Elements/QueryString', %arguments ); + } + if ( $args{'Anchor'} ) { + $url .= "#". $args{'Anchor'}; + } + return RT::Interface::Web::Redirect($url); +} + +=head2 MaybeRedirectToApproval Path => 'path', Whitelist => REGEX, ARGSRef => HASHREF + +If the ticket specified by C<< $ARGSRef->{id} >> is an approval ticket, +redirect to the approvals display page, preserving any arguments. + +Cs matching C are let through. + +This is a no-op if the C option isn't enabled. + +=cut + +sub MaybeRedirectToApproval { + my %args = ( + Path => $HTML::Mason::Commands::m->request_comp->path, + ARGSRef => {}, + Whitelist => undef, + @_ + ); + + return unless $ENV{REQUEST_METHOD} eq 'GET'; + + my $id = $args{ARGSRef}->{id}; + + if ( $id + and RT->Config->Get('ForceApprovalsView') + and not $args{Path} =~ /$args{Whitelist}/) + { + my $ticket = RT::Ticket->new( $session{'CurrentUser'} ); + $ticket->Load($id); + + if ($ticket and $ticket->id and lc($ticket->Type) eq 'approval') { + MaybeRedirectForResults( + Path => "/Approvals/Display.html", + Force => 1, + Anchor => $args{ARGSRef}->{Anchor}, + Arguments => $args{ARGSRef}, + ); + } + } +} + =head2 CreateTicket ARGS Create a new ticket, using Mason's %ARGS. returns @results. @@ -228,9 +1729,9 @@ sub CreateTicket { my (@Actions); - my $Ticket = new RT::Ticket( $session{'CurrentUser'} ); + my $Ticket = RT::Ticket->new( $session{'CurrentUser'} ); - my $Queue = new RT::Queue( $session{'CurrentUser'} ); + my $Queue = RT::Queue->new( $session{'CurrentUser'} ); unless ( $Queue->Load( $ARGS{'Queue'} ) ) { Abort('Queue not found'); } @@ -239,88 +1740,164 @@ sub CreateTicket { Abort('You have no permission to create tickets in that queue.'); } - my $due = new RT::Date( $session{'CurrentUser'} ); - $due->Set( Format => 'unknown', Value => $ARGS{'Due'} ); - my $starts = new RT::Date( $session{'CurrentUser'} ); - $starts->Set( Format => 'unknown', Value => $ARGS{'Starts'} ); + my $due; + if ( defined $ARGS{'Due'} and $ARGS{'Due'} =~ /\S/ ) { + $due = RT::Date->new( $session{'CurrentUser'} ); + $due->Set( Format => 'unknown', Value => $ARGS{'Due'} ); + } + my $starts; + if ( defined $ARGS{'Starts'} and $ARGS{'Starts'} =~ /\S/ ) { + $starts = RT::Date->new( $session{'CurrentUser'} ); + $starts->Set( Format => 'unknown', Value => $ARGS{'Starts'} ); + } - my @Requestors = split ( /\s*,\s*/, $ARGS{'Requestors'} ); - my @Cc = split ( /\s*,\s*/, $ARGS{'Cc'} ); - my @AdminCc = split ( /\s*,\s*/, $ARGS{'AdminCc'} ); + my $sigless = RT::Interface::Web::StripContent( + Content => $ARGS{Content}, + ContentType => $ARGS{ContentType}, + StripSignature => 1, + CurrentUser => $session{'CurrentUser'}, + ); my $MIMEObj = MakeMIMEEntity( - Subject => $ARGS{'Subject'}, - From => $ARGS{'From'}, - Cc => $ARGS{'Cc'}, - Body => $ARGS{'Content'}, + Subject => $ARGS{'Subject'}, + From => $ARGS{'From'}, + Cc => $ARGS{'Cc'}, + Body => $sigless, + Type => $ARGS{'ContentType'}, + Interface => RT::Interface::Web::MobileClient() ? 'Mobile' : 'Web', ); - if ($ARGS{'Attachments'}) { - $MIMEObj->make_multipart; - $MIMEObj->add_part($_) foreach values %{$ARGS{'Attachments'}}; + if ( $ARGS{'Attachments'} ) { + my $rv = $MIMEObj->make_multipart; + $RT::Logger->error("Couldn't make multipart message") + if !$rv || $rv !~ /^(?:DONE|ALREADY)$/; + + foreach ( map $ARGS{Attachments}->{$_}, sort keys %{ $ARGS{'Attachments'} } ) { + unless ($_) { + $RT::Logger->error("Couldn't add empty attachemnt"); + next; + } + $MIMEObj->add_part($_); + } + } + + for my $argument (qw(Encrypt Sign)) { + $MIMEObj->head->replace( "X-RT-$argument" => $ARGS{$argument} ? 1 : 0 ); } my %create_args = ( - Queue => $ARGS{'Queue'}, - Owner => $ARGS{'Owner'}, + Type => $ARGS{'Type'} || 'ticket', + Queue => $ARGS{'Queue'}, + Owner => $ARGS{'Owner'}, + + # note: name change + Requestor => $ARGS{'Requestors'}, + Cc => $ARGS{'Cc'}, + AdminCc => $ARGS{'AdminCc'}, InitialPriority => $ARGS{'InitialPriority'}, FinalPriority => $ARGS{'FinalPriority'}, TimeLeft => $ARGS{'TimeLeft'}, - TimeEstimated => $ARGS{'TimeEstimated'}, + TimeEstimated => $ARGS{'TimeEstimated'}, TimeWorked => $ARGS{'TimeWorked'}, - Requestor => \@Requestors, - Cc => \@Cc, - AdminCc => \@AdminCc, Subject => $ARGS{'Subject'}, Status => $ARGS{'Status'}, - Due => $due->ISO, - Starts => $starts->ISO, + Due => $due ? $due->ISO : undef, + Starts => $starts ? $starts->ISO : undef, MIMEObj => $MIMEObj ); - foreach my $arg (%ARGS) { - if ($arg =~ /^CustomField-(\d+)(.*?)$/) { - next if ($arg =~ /-Magic$/); - $create_args{"CustomField-".$1} = $ARGS{"$arg"}; - } + + my @txn_squelch; + foreach my $type (qw(Requestor Cc AdminCc)) { + push @txn_squelch, map $_->address, Email::Address->parse( $create_args{$type} ) + if grep $_ eq $type || $_ eq ( $type . 's' ), @{ $ARGS{'SkipNotification'} || [] }; } - my ( $id, $Trans, $ErrMsg ) = $Ticket->Create(%create_args); - unless ( $id && $Trans ) { - Abort($ErrMsg); + $create_args{TransSquelchMailTo} = \@txn_squelch + if @txn_squelch; + + if ( $ARGS{'AttachTickets'} ) { + require RT::Action::SendEmail; + RT::Action::SendEmail->AttachTickets( RT::Action::SendEmail->AttachTickets, + ref $ARGS{'AttachTickets'} + ? @{ $ARGS{'AttachTickets'} } + : ( $ARGS{'AttachTickets'} ) ); } - my @linktypes = qw( DependsOn MemberOf RefersTo ); - foreach my $linktype (@linktypes) { - foreach my $luri ( split ( / /, $ARGS{"new-$linktype"} ) ) { - $luri =~ s/\s*$//; # Strip trailing whitespace - my ( $val, $msg ) = $Ticket->AddLink( - Target => $luri, - Type => $linktype - ); - push ( @Actions, $msg ) unless ($val); + foreach my $arg ( keys %ARGS ) { + next if $arg =~ /-(?:Magic|Category)$/; + + if ( $arg =~ /^Object-RT::Transaction--CustomField-/ ) { + $create_args{$arg} = $ARGS{$arg}; } - foreach my $luri ( split ( / /, $ARGS{"$linktype-new"} ) ) { - my ( $val, $msg ) = $Ticket->AddLink( - Base => $luri, - Type => $linktype - ); + # Object-RT::Ticket--CustomField-3-Values + elsif ( $arg =~ /^Object-RT::Ticket--CustomField-(\d+)/ ) { + my $cfid = $1; + + my $cf = RT::CustomField->new( $session{'CurrentUser'} ); + $cf->SetContextObject( $Queue ); + $cf->Load($cfid); + unless ( $cf->id ) { + $RT::Logger->error( "Couldn't load custom field #" . $cfid ); + next; + } + + if ( $arg =~ /-Upload$/ ) { + $create_args{"CustomField-$cfid"} = _UploadedFile($arg); + next; + } + + my $type = $cf->Type; + + my @values = (); + if ( ref $ARGS{$arg} eq 'ARRAY' ) { + @values = @{ $ARGS{$arg} }; + } elsif ( $type =~ /text/i ) { + @values = ( $ARGS{$arg} ); + } else { + no warnings 'uninitialized'; + @values = split /\r*\n/, $ARGS{$arg}; + } + @values = grep length, map { + s/\r+\n/\n/g; + s/^\s+//; + s/\s+$//; + $_; + } + grep defined, @values; - push ( @Actions, $msg ) unless ($val); + $create_args{"CustomField-$cfid"} = \@values; } } - push ( @Actions, split("\n", $ErrMsg) ); + # turn new link lists into arrays, and pass in the proper arguments + my %map = ( + 'new-DependsOn' => 'DependsOn', + 'DependsOn-new' => 'DependedOnBy', + 'new-MemberOf' => 'Parents', + 'MemberOf-new' => 'Children', + 'new-RefersTo' => 'RefersTo', + 'RefersTo-new' => 'ReferredToBy', + ); + foreach my $key ( keys %map ) { + next unless $ARGS{$key}; + $create_args{ $map{$key} } = [ grep $_, split ' ', $ARGS{$key} ]; + + } + + my ( $id, $Trans, $ErrMsg ) = $Ticket->Create(%create_args); + unless ($id) { + Abort($ErrMsg); + } + + push( @Actions, split( "\n", $ErrMsg ) ); unless ( $Ticket->CurrentUserHasRight('ShowTicket') ) { - Abort( "No permission to view newly created ticket #" - . $Ticket->id . "." ); + Abort( "No permission to view newly created ticket #" . $Ticket->id . "." ); } return ( $Ticket, @Actions ); } -# }}} -# {{{ sub LoadTicket - loads a ticket =head2 LoadTicket id @@ -350,380 +1927,311 @@ sub LoadTicket { return $Ticket; } -# }}} - -# {{{ sub ProcessUpdateMessage - -sub ProcessUpdateMessage { - - #TODO document what else this takes. - my %args = ( - ARGSRef => undef, - Actions => undef, - TicketObj => undef, - @_ - ); - - #Make the update content have no 'weird' newlines in it - if ( $args{ARGSRef}->{'UpdateContent'} ) { - - if ( - $args{ARGSRef}->{'UpdateSubject'} eq $args{'TicketObj'}->Subject() ) - { - $args{ARGSRef}->{'UpdateSubject'} = undef; - } - - my $Message = MakeMIMEEntity( - Subject => $args{ARGSRef}->{'UpdateSubject'}, - Body => $args{ARGSRef}->{'UpdateContent'}, - ); - - if ($args{ARGSRef}->{'UpdateAttachments'}) { - $Message->make_multipart; - $Message->add_part($_) foreach values %{$args{ARGSRef}->{'UpdateAttachments'}}; - } - - ## TODO: Implement public comments - if ( $args{ARGSRef}->{'UpdateType'} =~ /^(private|public)$/ ) { - my ( $Transaction, $Description ) = $args{TicketObj}->Comment( - CcMessageTo => $args{ARGSRef}->{'UpdateCc'}, - BccMessageTo => $args{ARGSRef}->{'UpdateBcc'}, - MIMEObj => $Message, - TimeTaken => $args{ARGSRef}->{'UpdateTimeWorked'} - ); - push ( @{ $args{Actions} }, $Description ); - } - elsif ( $args{ARGSRef}->{'UpdateType'} eq 'response' ) { - my ( $Transaction, $Description ) = $args{TicketObj}->Correspond( - CcMessageTo => $args{ARGSRef}->{'UpdateCc'}, - BccMessageTo => $args{ARGSRef}->{'UpdateBcc'}, - MIMEObj => $Message, - TimeTaken => $args{ARGSRef}->{'UpdateTimeWorked'} - ); - push ( @{ $args{Actions} }, $Description ); - } - else { - push ( @{ $args{'Actions'} }, - loc("Update type was neither correspondence nor comment."). - " ". - loc("Update not recorded.") - ); - } - } -} - -# }}} -# {{{ sub MakeMIMEEntity -=head2 MakeMIMEEntity PARAMHASH +=head2 ProcessUpdateMessage -Takes a paramhash Subject, Body and AttachmentFieldName. +Takes paramhash with fields ARGSRef, TicketObj and SkipSignatureOnly. - Returns a MIME::Entity. +Don't write message if it only contains current user's signature and +SkipSignatureOnly argument is true. Function anyway adds attachments +and updates time worked field even if skips message. The default value +is true. =cut -sub MakeMIMEEntity { +# change from stock: if txn custom fields are set but there's no content +# or attachment, create a Touch txn instead of doing nothing + +sub ProcessUpdateMessage { - #TODO document what else this takes. my %args = ( - Subject => undef, - From => undef, - Cc => undef, - Body => undef, - AttachmentFieldName => undef, - map Encode::encode_utf8($_), @_, + ARGSRef => undef, + TicketObj => undef, + SkipSignatureOnly => 1, + @_ ); - #Make the update content have no 'weird' newlines in it - - $args{'Body'} =~ s/\r\n/\n/gs; - my $Message; + if ( $args{ARGSRef}->{'UpdateAttachments'} + && !keys %{ $args{ARGSRef}->{'UpdateAttachments'} } ) { - # MIME::Head is not happy in utf-8 domain. This only happens - # when processing an incoming email (so far observed). - no utf8; - use bytes; - $Message = MIME::Entity->build( - Subject => $args{'Subject'} || "", - From => $args{'From'}, - Cc => $args{'Cc'}, - Data => [ $args{'Body'} ] - ); + delete $args{ARGSRef}->{'UpdateAttachments'}; } - my $cgi_object = $m->cgi_object; + # Strip the signature + $args{ARGSRef}->{UpdateContent} = RT::Interface::Web::StripContent( + Content => $args{ARGSRef}->{UpdateContent}, + ContentType => $args{ARGSRef}->{UpdateContentType}, + StripSignature => $args{SkipSignatureOnly}, + CurrentUser => $args{'TicketObj'}->CurrentUser, + ); - if (my $filehandle = $cgi_object->upload( $args{'AttachmentFieldName'} ) ) { + my %txn_customfields; + foreach my $key ( keys %{ $args{ARGSRef} } ) { + if ( $key =~ /^(?:Object-RT::Transaction--)?CustomField-(\d+)/ ) { + next if $key =~ /(TimeUnits|Magic)$/; + $txn_customfields{$key} = $args{ARGSRef}->{$key}; + } + } + # If, after stripping the signature, we have no message, create a + # Touch transaction if necessary + if ( not $args{ARGSRef}->{'UpdateAttachments'} + and not length $args{ARGSRef}->{'UpdateContent'} ) + { + #if ( $args{ARGSRef}->{'UpdateTimeWorked'} ) { + # $args{ARGSRef}->{TimeWorked} = $args{TicketObj}->TimeWorked + + # delete $args{ARGSRef}->{'UpdateTimeWorked'}; + # } + + my $timetaken = $args{ARGSRef}->{'UpdateTimeWorked'}; + if ( $timetaken or grep {length $_} values %txn_customfields ) { + my ( $Transaction, $Description, $Object ) = + $args{TicketObj}->Touch( + CustomFields => \%txn_customfields, + TimeTaken => $timetaken + ); + return $Description; + } + return; + } - use File::Temp qw(tempfile tempdir); + if ( $args{ARGSRef}->{'UpdateSubject'} eq ($args{'TicketObj'}->Subject || '') ) { + $args{ARGSRef}->{'UpdateSubject'} = undef; + } - #foreach my $filehandle (@filenames) { + my $Message = MakeMIMEEntity( + Subject => $args{ARGSRef}->{'UpdateSubject'}, + Body => $args{ARGSRef}->{'UpdateContent'}, + Type => $args{ARGSRef}->{'UpdateContentType'}, + Interface => RT::Interface::Web::MobileClient() ? 'Mobile' : 'Web', + ); - my ( $fh, $temp_file ) = tempfile(); + $Message->head->replace( 'Message-ID' => Encode::encode_utf8( + RT::Interface::Email::GenMessageId( Ticket => $args{'TicketObj'} ) + ) ); + my $old_txn = RT::Transaction->new( $session{'CurrentUser'} ); + if ( $args{ARGSRef}->{'QuoteTransaction'} ) { + $old_txn->Load( $args{ARGSRef}->{'QuoteTransaction'} ); + } else { + $old_txn = $args{TicketObj}->Transactions->First(); + } - binmode $fh; #thank you, windows - my ($buffer); - while ( my $bytesread = read( $filehandle, $buffer, 4096 ) ) { - print $fh $buffer; + if ( my $msg = $old_txn->Message->First ) { + RT::Interface::Email::SetInReplyTo( + Message => $Message, + InReplyTo => $msg + ); } - my $uploadinfo = $cgi_object->uploadInfo($filehandle); + if ( $args{ARGSRef}->{'UpdateAttachments'} ) { + $Message->make_multipart; + $Message->add_part($_) foreach map $args{ARGSRef}->{UpdateAttachments}{$_}, + sort keys %{ $args{ARGSRef}->{'UpdateAttachments'} }; + } - # Prefer the cached name first over CGI.pm stringification. - my $filename = $RT::Mason::CGI::Filename; - $filename = "$filehandle" unless defined($filename); - - $filename =~ s#^.*[\\/]##; + if ( $args{ARGSRef}->{'AttachTickets'} ) { + require RT::Action::SendEmail; + RT::Action::SendEmail->AttachTickets( RT::Action::SendEmail->AttachTickets, + ref $args{ARGSRef}->{'AttachTickets'} + ? @{ $args{ARGSRef}->{'AttachTickets'} } + : ( $args{ARGSRef}->{'AttachTickets'} ) ); + } - $Message->attach( - Path => $temp_file, - Filename => $filename, - Type => $uploadinfo->{'Content-Type'}, + my %message_args = ( + Sign => ( $args{ARGSRef}->{'Sign'} ? 1 : 0 ), + Encrypt => ( $args{ARGSRef}->{'Encrypt'} ? 1 : 0 ), + MIMEObj => $Message, + TimeTaken => $args{ARGSRef}->{'UpdateTimeWorked'}, + CustomFields => \%txn_customfields, ); - close($fh); - # } + _ProcessUpdateMessageRecipients( + MessageArgs => \%message_args, + %args, + ); + my @results; + if ( $args{ARGSRef}->{'UpdateType'} =~ /^(private|public)$/ ) { + my ( $Transaction, $Description, $Object ) = $args{TicketObj}->Comment(%message_args); + push( @results, $Description ); + $Object->UpdateCustomFields( ARGSRef => $args{ARGSRef} ) if $Object; + } elsif ( $args{ARGSRef}->{'UpdateType'} eq 'response' ) { + my ( $Transaction, $Description, $Object ) = $args{TicketObj}->Correspond(%message_args); + push( @results, $Description ); + $Object->UpdateCustomFields( ARGSRef => $args{ARGSRef} ) if $Object; + } else { + push( @results, + loc("Update type was neither correspondence nor comment.") . " " . loc("Update not recorded.") ); } - - $Message->make_singlepart(); - RT::I18N::SetMIMEEntityToUTF8($Message); # convert text parts into utf-8 - - return ($Message); - + return @results; } -# }}} - -# {{{ sub ProcessSearchQuery - -=head2 ProcessSearchQuery - - Takes a form such as the one filled out in webrt/Search/Elements/PickRestriction and turns it into something that RT::Tickets can understand. - -TODO Doc exactly what comes in the paramhash - - -=cut - -sub ProcessSearchQuery { - my %args = @_; - - ## TODO: The only parameter here is %ARGS. Maybe it would be - ## cleaner to load this parameter as $ARGS, and use $ARGS->{...} - ## instead of $args{ARGS}->{...} ? :) - - #Searches are sticky. - if ( defined $session{'tickets'} ) { +sub _ProcessUpdateMessageRecipients { + my %args = ( + ARGSRef => undef, + TicketObj => undef, + MessageArgs => undef, + @_, + ); - # Reset the old search - $session{'tickets'}->GotoFirstItem; - } - else { + my $bcc = $args{ARGSRef}->{'UpdateBcc'}; + my $cc = $args{ARGSRef}->{'UpdateCc'}; - # Init a new search - $session{'tickets'} = RT::Tickets->new( $session{'CurrentUser'} ); - } + my $message_args = $args{MessageArgs}; - #Import a bookmarked search if we have one - if ( defined $args{ARGS}->{'Bookmark'} ) { - $session{'tickets'}->ThawLimits( $args{ARGS}->{'Bookmark'} ); - } + $message_args->{CcMessageTo} = $cc; + $message_args->{BccMessageTo} = $bcc; - # {{{ Goto next/prev page - if ( $args{ARGS}->{'GotoPage'} eq 'Next' ) { - $session{'tickets'}->NextPage; - } - elsif ( $args{ARGS}->{'GotoPage'} eq 'Prev' ) { - $session{'tickets'}->PrevPage; + my @txn_squelch; + foreach my $type (qw(Cc AdminCc)) { + if (grep $_ eq $type || $_ eq ( $type . 's' ), @{ $args{ARGSRef}->{'SkipNotification'} || [] }) { + push @txn_squelch, map $_->address, Email::Address->parse( $message_args->{$type} ); + push @txn_squelch, $args{TicketObj}->$type->MemberEmailAddresses; + push @txn_squelch, $args{TicketObj}->QueueObj->$type->MemberEmailAddresses; + } } - elsif ( $args{ARGS}->{'GotoPage'} > 0 ) { - $session{'tickets'}->GotoPage( $args{ARGS}->{GotoPage} - 1 ); + if (grep $_ eq 'Requestor' || $_ eq 'Requestors', @{ $args{ARGSRef}->{'SkipNotification'} || [] }) { + push @txn_squelch, map $_->address, Email::Address->parse( $message_args->{Requestor} ); + push @txn_squelch, $args{TicketObj}->Requestors->MemberEmailAddresses; } - # }}} + push @txn_squelch, @{$args{ARGSRef}{SquelchMailTo}} if $args{ARGSRef}{SquelchMailTo}; + $message_args->{SquelchMailTo} = \@txn_squelch + if @txn_squelch; - # {{{ Deal with limiting the search + unless ( $args{'ARGSRef'}->{'UpdateIgnoreAddressCheckboxes'} ) { + foreach my $key ( keys %{ $args{ARGSRef} } ) { + next unless $key =~ /^Update(Cc|Bcc)-(.*)$/; - if ( $args{ARGS}->{'RefreshSearchInterval'} ) { - $session{'tickets_refresh_interval'} = - $args{ARGS}->{'RefreshSearchInterval'}; + my $var = ucfirst($1) . 'MessageTo'; + my $value = $2; + if ( $message_args->{$var} ) { + $message_args->{$var} .= ", $value"; + } else { + $message_args->{$var} = $value; + } + } } +} - if ( $args{ARGS}->{'TicketsSortBy'} ) { - $session{'tickets_sort_by'} = $args{ARGS}->{'TicketsSortBy'}; - $session{'tickets_sort_order'} = $args{ARGS}->{'TicketsSortOrder'}; - $session{'tickets'}->OrderBy( - FIELD => $args{ARGS}->{'TicketsSortBy'}, - ORDER => $args{ARGS}->{'TicketsSortOrder'} - ); - } +sub ProcessAttachments { + my %args = ( + ARGSRef => {}, + @_ + ); - # }}} + my $ARGSRef = $args{ARGSRef} || {}; + # deal with deleting uploaded attachments + foreach my $key ( keys %$ARGSRef ) { + if ( $key =~ m/^DeleteAttach-(.+)$/ ) { + delete $session{'Attachments'}{$1}; + } + $session{'Attachments'} = { %{ $session{'Attachments'} || {} } }; + } - # {{{ Set the query limit - if ( defined $args{ARGS}->{'RowsPerPage'} ) { - $RT::Logger->debug( - "limiting to " . $args{ARGS}->{'RowsPerPage'} . " rows" ); + # store the uploaded attachment in session + if ( defined $ARGSRef->{'Attach'} && length $ARGSRef->{'Attach'} ) + { # attachment? + my $attachment = MakeMIMEEntity( AttachmentFieldName => 'Attach' ); - $session{'tickets_rows_per_page'} = $args{ARGS}->{'RowsPerPage'}; - $session{'tickets'}->RowsPerPage( $args{ARGS}->{'RowsPerPage'} ); + my $file_path = Encode::decode_utf8("$ARGSRef->{'Attach'}"); + $session{'Attachments'} = + { %{ $session{'Attachments'} || {} }, $file_path => $attachment, }; } - # }}} - # {{{ Limit priority - if ( $args{ARGS}->{'ValueOfPriority'} ne '' ) { - $session{'tickets'}->LimitPriority( - VALUE => $args{ARGS}->{'ValueOfPriority'}, - OPERATOR => $args{ARGS}->{'PriorityOp'} - ); + # delete temporary storage entry to make WebUI clean + unless ( keys %{ $session{'Attachments'} } and $ARGSRef->{'UpdateAttach'} ) + { + delete $session{'Attachments'}; } +} - # }}} - # {{{ Limit owner - if ( $args{ARGS}->{'ValueOfOwner'} ne '' ) { - $session{'tickets'}->LimitOwner( - VALUE => $args{ARGS}->{'ValueOfOwner'}, - OPERATOR => $args{ARGS}->{'OwnerOp'} - ); - } - # }}} - # {{{ Limit requestor email +=head2 MakeMIMEEntity PARAMHASH - if ( $args{ARGS}->{'ValueOfRequestor'} ne '' ) { - my $alias = $session{'tickets'}->LimitRequestor( - VALUE => $args{ARGS}->{'ValueOfRequestor'}, - OPERATOR => $args{ARGS}->{'RequestorOp'}, - ); +Takes a paramhash Subject, Body and AttachmentFieldName. - } +Also takes Form, Cc and Type as optional paramhash keys. - # }}} - # {{{ Limit Queue - if ( $args{ARGS}->{'ValueOfQueue'} ne '' ) { - $session{'tickets'}->LimitQueue( - VALUE => $args{ARGS}->{'ValueOfQueue'}, - OPERATOR => $args{ARGS}->{'QueueOp'} - ); - } + Returns a MIME::Entity. - # }}} - # {{{ Limit Status - if ( $args{ARGS}->{'ValueOfStatus'} ne '' ) { - if ( ref( $args{ARGS}->{'ValueOfStatus'} ) ) { - foreach my $value ( @{ $args{ARGS}->{'ValueOfStatus'} } ) { - $session{'tickets'}->LimitStatus( - VALUE => $value, - OPERATOR => $args{ARGS}->{'StatusOp'}, - ); - } - } - else { - $session{'tickets'}->LimitStatus( - VALUE => $args{ARGS}->{'ValueOfStatus'}, - OPERATOR => $args{ARGS}->{'StatusOp'}, - ); - } +=cut - } +sub MakeMIMEEntity { - # }}} - # {{{ Limit Subject - if ( $args{ARGS}->{'ValueOfSubject'} ne '' ) { - my $val = $args{ARGS}->{'ValueOfSubject'}; - if ($args{ARGS}->{'SubjectOp'} =~ /like/) { - $val = "%".$val."%"; - } - $session{'tickets'}->LimitSubject( - VALUE => $val, - OPERATOR => $args{ARGS}->{'SubjectOp'}, - ); - } + #TODO document what else this takes. + my %args = ( + Subject => undef, + From => undef, + Cc => undef, + Body => undef, + AttachmentFieldName => undef, + Type => undef, + Interface => 'API', + @_, + ); + my $Message = MIME::Entity->build( + Type => 'multipart/mixed', + "Message-Id" => Encode::encode_utf8( RT::Interface::Email::GenMessageId ), + "X-RT-Interface" => $args{Interface}, + map { $_ => Encode::encode_utf8( $args{ $_} ) } + grep defined $args{$_}, qw(Subject From Cc) + ); - # }}} - # {{{ Limit Dates - if ( $args{ARGS}->{'ValueOfDate'} ne '' ) { - my $date = ParseDateToISO( $args{ARGS}->{'ValueOfDate'} ); - $args{ARGS}->{'DateType'} =~ s/_Date$//; + if ( defined $args{'Body'} && length $args{'Body'} ) { - if ( $args{ARGS}->{'DateType'} eq 'Updated' ) { - $session{'tickets'}->LimitTransactionDate( - VALUE => $date, - OPERATOR => $args{ARGS}->{'DateOp'}, - ); - } - else { - $session{'tickets'}->LimitDate( FIELD => $args{ARGS}->{'DateType'}, - VALUE => $date, - OPERATOR => $args{ARGS}->{'DateOp'}, - ); - } - } + # Make the update content have no 'weird' newlines in it + $args{'Body'} =~ s/\r\n/\n/gs; - # }}} - # {{{ Limit Content - if ( $args{ARGS}->{'ValueOfAttachmentField'} ne '' ) { - my $val = $args{ARGS}->{'ValueOfAttachmentField'}; - if ($args{ARGS}->{'AttachmentFieldOp'} =~ /like/) { - $val = "%".$val."%"; - } - $session{'tickets'}->Limit( - FIELD => $args{ARGS}->{'AttachmentField'}, - VALUE => $val, - OPERATOR => $args{ARGS}->{'AttachmentFieldOp'}, + $Message->attach( + Type => $args{'Type'} || 'text/plain', + Charset => 'UTF-8', + Data => $args{'Body'}, ); } - # }}} + if ( $args{'AttachmentFieldName'} ) { - # {{{ Limit CustomFields - - foreach my $arg ( keys %{ $args{ARGS} } ) { - my $id; - if ( $arg =~ /^CustomField(\d+)$/ ) { - $id = $1; - } - else { - next; - } - next unless ( $args{ARGS}->{$arg} ); + my $cgi_object = $m->cgi_object; + my $filehandle = $cgi_object->upload( $args{'AttachmentFieldName'} ); + if ( defined $filehandle && length $filehandle ) { - my $form = $args{ARGS}->{$arg}; - my $oper = $args{ARGS}->{ "CustomFieldOp" . $id }; - foreach my $value ( ref($form) ? @{$form} : ($form) ) { - my $quote = 1; - if ($oper =~ /like/i) { - $value = "%".$value."%"; + my ( @content, $buffer ); + while ( my $bytesread = read( $filehandle, $buffer, 4096 ) ) { + push @content, $buffer; } - if ( $value =~ /^null$/i ) { - #Don't quote the string 'null' - $quote = 0; + my $uploadinfo = $cgi_object->uploadInfo($filehandle); + + my $filename = "$filehandle"; + $filename =~ s{^.*[\\/]}{}; - # Convert the operator to something apropriate for nulls - $oper = 'IS' if ( $oper eq '=' ); - $oper = 'IS NOT' if ( $oper eq '!=' ); + $Message->attach( + Type => $uploadinfo->{'Content-Type'}, + Filename => $filename, + Data => \@content, + ); + if ( !$args{'Subject'} && !( defined $args{'Body'} && length $args{'Body'} ) ) { + $Message->head->set( 'Subject' => $filename ); } - $session{'tickets'}->LimitCustomField( CUSTOMFIELD => $id, - OPERATOR => $oper, - QUOTEVALUE => $quote, - VALUE => $value ); + + # Attachment parts really shouldn't get a Message-ID or "interface" + $Message->head->delete('Message-ID'); + $Message->head->delete('X-RT-Interface'); } } - # }}} + $Message->make_singlepart; + + RT::I18N::SetMIMEEntityToUTF8($Message); # convert text parts into utf-8 + return ($Message); } -# }}} -# {{{ sub ParseDateToISO =head2 ParseDateToISO @@ -735,7 +2243,7 @@ Returns an ISO date and time in GMT sub ParseDateToISO { my $date = shift; - my $date_obj = RT::Date->new($session{'CurrentUser'}); + my $date_obj = RT::Date->new( $session{'CurrentUser'} ); $date_obj->Set( Format => 'unknown', Value => $date @@ -743,104 +2251,210 @@ sub ParseDateToISO { return ( $date_obj->ISO ); } -# }}} -# {{{ sub Config -# TODO: This might eventually read the cookies, user configuration -# information from the DB, queue configuration information from the -# DB, etc. -sub Config { - my $args = shift; - my $key = shift; - return $args->{$key} || $RT::WebOptions{$key}; +sub ProcessACLChanges { + my $ARGSref = shift; + + my @results; + + foreach my $arg ( keys %$ARGSref ) { + next unless ( $arg =~ /^(GrantRight|RevokeRight)-(\d+)-(.+?)-(\d+)$/ ); + + my ( $method, $principal_id, $object_type, $object_id ) = ( $1, $2, $3, $4 ); + + my @rights; + if ( UNIVERSAL::isa( $ARGSref->{$arg}, 'ARRAY' ) ) { + @rights = @{ $ARGSref->{$arg} }; + } else { + @rights = $ARGSref->{$arg}; + } + @rights = grep $_, @rights; + next unless @rights; + + my $principal = RT::Principal->new( $session{'CurrentUser'} ); + $principal->Load($principal_id); + + my $obj; + if ( $object_type eq 'RT::System' ) { + $obj = $RT::System; + } elsif ( $RT::ACE::OBJECT_TYPES{$object_type} ) { + $obj = $object_type->new( $session{'CurrentUser'} ); + $obj->Load($object_id); + unless ( $obj->id ) { + $RT::Logger->error("couldn't load $object_type #$object_id"); + next; + } + } else { + $RT::Logger->error("object type '$object_type' is incorrect"); + push( @results, loc("System Error") . ': ' . loc( "Rights could not be granted for [_1]", $object_type ) ); + next; + } + + foreach my $right (@rights) { + my ( $val, $msg ) = $principal->$method( Object => $obj, Right => $right ); + push( @results, $msg ); + } + } + + return (@results); } -# }}} -# {{{ sub ProcessACLChanges +=head2 ProcessACLs -sub ProcessACLChanges { - my $ARGSref = shift; +ProcessACLs expects values from a series of checkboxes that describe the full +set of rights a principal should have on an object. + +It expects form inputs with names like SetRights-PrincipalId-ObjType-ObjId +instead of with the prefixes Grant/RevokeRight. Each input should be an array +listing the rights the principal should have, and ProcessACLs will modify the +current rights to match. Additionally, the previously unused CheckACL input +listing PrincipalId-ObjType-ObjId is now used to catch cases when all the +rights are removed from a principal and as such no SetRights input is +submitted. + +=cut - my %ARGS = %$ARGSref; +sub ProcessACLs { + my $ARGSref = shift; + my (%state, @results); - my ( $ACL, @results ); + my $CheckACL = $ARGSref->{'CheckACL'}; + my @check = grep { defined } (ref $CheckACL eq 'ARRAY' ? @$CheckACL : $CheckACL); + # Check if we want to grant rights to a previously rights-less user + for my $type (qw(user group)) { + my $principal = _ParseACLNewPrincipal($ARGSref, $type) + or next; - foreach my $arg (keys %ARGS) { - if ($arg =~ /GrantRight-(\d+)-(.*?)-(\d+)$/) { - my $principal_id = $1; - my $object_type = $2; - my $object_id = $3; - my $rights = $ARGS{$arg}; + unless ($principal->PrincipalId) { + push @results, loc("Couldn't load the specified principal"); + next; + } - my $principal = RT::Principal->new($session{'CurrentUser'}); - $principal->Load($principal_id); + my $principal_id = $principal->PrincipalId; - my $obj; + # Turn our addprincipal rights spec into a real one + for my $arg (keys %$ARGSref) { + next unless $arg =~ /^SetRights-addprincipal-(.+?-\d+)$/; - if ($object_type eq 'RT::Queue') { - $obj = RT::Queue->new($session{'CurrentUser'}); - $obj->Load($object_id); - } elsif ($object_type eq 'RT::Group') { - $obj = RT::Group->new($session{'CurrentUser'}); - $obj->Load($object_id); + my $tuple = "$principal_id-$1"; + my $key = "SetRights-$tuple"; - } elsif ($object_type eq 'RT::System') { - $obj = $RT::System; + # If we have it already, that's odd, but merge them + if (grep { $_ eq $tuple } @check) { + $ARGSref->{$key} = [ + (ref $ARGSref->{$key} eq 'ARRAY' ? @{$ARGSref->{$key}} : $ARGSref->{$key}), + (ref $ARGSref->{$arg} eq 'ARRAY' ? @{$ARGSref->{$arg}} : $ARGSref->{$arg}), + ]; } else { - push (@results, loc("System Error"). - loc("Rights could not be granted for [_1]", $object_type)); - next; - } - - my @rights = ref($ARGS{$arg}) eq 'ARRAY' ? @{$ARGS{$arg}} : ($ARGS{$arg}); - foreach my $right (@rights) { - next unless ($right); - my ($val, $msg) = $principal->GrantRight(Object => $obj, Right => $right); - push (@results, $msg); + $ARGSref->{$key} = $ARGSref->{$arg}; + push @check, $tuple; } } - elsif ($arg =~ /RevokeRight-(\d+)-(.*?)-(\d+)-(.*?)$/) { - my $principal_id = $1; - my $object_type = $2; - my $object_id = $3; - my $right = $4; - - my $principal = RT::Principal->new($session{'CurrentUser'}); - $principal->Load($principal_id); - next unless ($right); - my $obj; - - if ($object_type eq 'RT::Queue') { - $obj = RT::Queue->new($session{'CurrentUser'}); - $obj->Load($object_id); - } elsif ($object_type eq 'RT::Group') { - $obj = RT::Group->new($session{'CurrentUser'}); - $obj->Load($object_id); - - } elsif ($object_type eq 'RT::System') { - $obj = $RT::System; - } else { - push (@results, loc("System Error"). - loc("Rights could not be revoked for [_1]", $object_type)); + } + + # Build our rights state for each Principal-Object tuple + foreach my $arg ( keys %$ARGSref ) { + next unless $arg =~ /^SetRights-(\d+-.+?-\d+)$/; + + my $tuple = $1; + my $value = $ARGSref->{$arg}; + my @rights = grep { $_ } (ref $value eq 'ARRAY' ? @$value : $value); + next unless @rights; + + $state{$tuple} = { map { $_ => 1 } @rights }; + } + + foreach my $tuple (List::MoreUtils::uniq @check) { + next unless $tuple =~ /^(\d+)-(.+?)-(\d+)$/; + + my ( $principal_id, $object_type, $object_id ) = ( $1, $2, $3 ); + + my $principal = RT::Principal->new( $session{'CurrentUser'} ); + $principal->Load($principal_id); + + my $obj; + if ( $object_type eq 'RT::System' ) { + $obj = $RT::System; + } elsif ( $RT::ACE::OBJECT_TYPES{$object_type} ) { + $obj = $object_type->new( $session{'CurrentUser'} ); + $obj->Load($object_id); + unless ( $obj->id ) { + $RT::Logger->error("couldn't load $object_type #$object_id"); next; } - my ($val, $msg) = $principal->RevokeRight(Object => $obj, Right => $right); - push (@results, $msg); + } else { + $RT::Logger->error("object type '$object_type' is incorrect"); + push( @results, loc("System Error") . ': ' . loc( "Rights could not be granted for [_1]", $object_type ) ); + next; + } + + my $acls = RT::ACL->new($session{'CurrentUser'}); + $acls->LimitToObject( $obj ); + $acls->LimitToPrincipal( Id => $principal_id ); + + while ( my $ace = $acls->Next ) { + my $right = $ace->RightName; + + # Has right and should have right + next if delete $state{$tuple}->{$right}; + + # Has right and shouldn't have right + my ($val, $msg) = $principal->RevokeRight( Object => $obj, Right => $right ); + push @results, $msg; } + # For everything left, they don't have the right but they should + for my $right (keys %{ $state{$tuple} || {} }) { + delete $state{$tuple}->{$right}; + my ($val, $msg) = $principal->GrantRight( Object => $obj, Right => $right ); + push @results, $msg; + } + # Check our state for leftovers + if ( keys %{ $state{$tuple} || {} } ) { + my $missed = join '|', %{$state{$tuple} || {}}; + $RT::Logger->warn( + "Uh-oh, it looks like we somehow missed a right in " + ."ProcessACLs. Here's what was leftover: $missed" + ); + } } - return (@results); + return (@results); +} + +=head2 _ParseACLNewPrincipal + +Takes a hashref of C<%ARGS> and a principal type (C or C). Looks +for the presence of rights being added on a principal of the specified type, +and returns undef if no new principal is being granted rights. Otherwise loads +up an L or L object and returns it. Note that the object +may not be successfully loaded, and you should check C<->id> yourself. + +=cut + +sub _ParseACLNewPrincipal { + my $ARGSref = shift; + my $type = lc shift; + my $key = "AddPrincipalForRights-$type"; + + return unless $ARGSref->{$key}; + my $principal; + if ( $type eq 'user' ) { + $principal = RT::User->new( $session{'CurrentUser'} ); + $principal->LoadByCol( Name => $ARGSref->{$key} ); } + elsif ( $type eq 'group' ) { + $principal = RT::Group->new( $session{'CurrentUser'} ); + $principal->LoadUserDefinedGroup( $ARGSref->{$key} ); + } + return $principal; +} -# }}} - -# {{{ sub UpdateRecordObj =head2 UpdateRecordObj ( ARGSRef => \%ARGS, Object => RT::Record, AttributesRef => \@attribs) @@ -852,65 +2466,24 @@ Returns an array of success/failure messages sub UpdateRecordObject { my %args = ( - ARGSRef => undef, - AttributesRef => undef, - Object => undef, + ARGSRef => undef, + AttributesRef => undef, + Object => undef, AttributePrefix => undef, @_ ); - my (@results); - - my $object = $args{'Object'}; - my $attributes = $args{'AttributesRef'}; - my $ARGSRef = $args{'ARGSRef'}; - foreach my $attribute (@$attributes) { - my $value; - if ( defined $ARGSRef->{$attribute} ) { - $value = $ARGSRef->{$attribute}; - } - elsif ( - defined( $args{'AttributePrefix'} ) - && defined( - $ARGSRef->{ $args{'AttributePrefix'} . "-" . $attribute } - ) - ) { - $value = $ARGSRef->{ $args{'AttributePrefix'} . "-" . $attribute }; - - } else { - next; - } - - $value =~ s/\r\n/\n/gs; - - if ($value ne $object->$attribute()){ - - my $method = "Set$attribute"; - my ( $code, $msg ) = $object->$method($value); + my $Object = $args{'Object'}; + my @results = $Object->Update( + AttributesRef => $args{'AttributesRef'}, + ARGSRef => $args{'ARGSRef'}, + AttributePrefix => $args{'AttributePrefix'}, + ); - push @results, loc($attribute) . ': ' . loc_fuzzy($msg); -=for loc - "[_1] could not be set to [_2].", # loc - "That is already the current value", # loc - "No value sent to _Set!\n", # loc - "Illegal value for [_1]", # loc - "The new value has been set.", # loc - "No column specified", # loc - "Immutable field", # loc - "Nonexistant field?", # loc - "Invalid data", # loc - "Couldn't find row", # loc - "Missing a primary key?: [_1]", # loc - "Found Object", # loc -=cut - }; - } return (@results); } -# }}} -# {{{ Sub ProcessCustomFieldUpdates sub ProcessCustomFieldUpdates { my %args = ( @@ -922,43 +2495,48 @@ sub ProcessCustomFieldUpdates { my $Object = $args{'CustomFieldObj'}; my $ARGSRef = $args{'ARGSRef'}; - my @attribs = qw( Name Type Description Queue SortOrder); + my @attribs = qw(Name Type Description Queue SortOrder); my @results = UpdateRecordObject( AttributesRef => \@attribs, Object => $Object, ARGSRef => $ARGSRef ); - if ( $ARGSRef->{ "CustomField-" . $Object->Id . "-AddValue-Name" } ) { - + my $prefix = "CustomField-" . $Object->Id; + if ( $ARGSRef->{"$prefix-AddValue-Name"} ) { my ( $addval, $addmsg ) = $Object->AddValue( - Name => - $ARGSRef->{ "CustomField-" . $Object->Id . "-AddValue-Name" }, - Description => $ARGSRef->{ "CustomField-" - . $Object->Id - . "-AddValue-Description" }, - SortOrder => $ARGSRef->{ "CustomField-" - . $Object->Id - . "-AddValue-SortOrder" }, + Name => $ARGSRef->{"$prefix-AddValue-Name"}, + Description => $ARGSRef->{"$prefix-AddValue-Description"}, + SortOrder => $ARGSRef->{"$prefix-AddValue-SortOrder"}, ); - push ( @results, $addmsg ); + push( @results, $addmsg ); } - my @delete_values = ( - ref $ARGSRef->{ 'CustomField-' . $Object->Id . '-DeleteValue' } eq - 'ARRAY' ) - ? @{ $ARGSRef->{ 'CustomField-' . $Object->Id . '-DeleteValue' } } - : ( $ARGSRef->{ 'CustomField-' . $Object->Id . '-DeleteValue' } ); + + my @delete_values + = ( ref $ARGSRef->{"$prefix-DeleteValue"} eq 'ARRAY' ) + ? @{ $ARGSRef->{"$prefix-DeleteValue"} } + : ( $ARGSRef->{"$prefix-DeleteValue"} ); + foreach my $id (@delete_values) { next unless defined $id; my ( $err, $msg ) = $Object->DeleteValue($id); - push ( @results, $msg ); + push( @results, $msg ); + } + + my $vals = $Object->Values(); + while ( my $cfv = $vals->Next() ) { + if ( my $so = $ARGSRef->{ "$prefix-SortOrder" . $cfv->Id } ) { + if ( $cfv->SortOrder != $so ) { + my ( $err, $msg ) = $cfv->SetSortOrder($so); + push( @results, $msg ); + } + } } + return (@results); } -# }}} -# {{{ sub ProcessTicketBasics =head2 ProcessTicketBasics ( TicketObj => $Ticket, ARGSRef => \%ARGS ); @@ -977,45 +2555,57 @@ sub ProcessTicketBasics { my $TicketObj = $args{'TicketObj'}; my $ARGSRef = $args{'ARGSRef'}; - # {{{ Set basic fields + my $OrigOwner = $TicketObj->Owner; + + # Set basic fields my @attribs = qw( - Subject - FinalPriority - Priority - TimeEstimated - TimeWorked - TimeLeft - Status - Queue + Subject + FinalPriority + Priority + TimeEstimated + TimeWorked + TimeLeft + Type + Status + Queue ); - if ( $ARGSRef->{'Queue'} and ( $ARGSRef->{'Queue'} !~ /^(\d+)$/ ) ) { - my $tempqueue = RT::Queue->new($RT::SystemUser); - $tempqueue->Load( $ARGSRef->{'Queue'} ); - if ( $tempqueue->id ) { - $ARGSRef->{'Queue'} = $tempqueue->Id(); + # Canonicalize Queue and Owner to their IDs if they aren't numeric + for my $field (qw(Queue Owner)) { + if ( $ARGSRef->{$field} and ( $ARGSRef->{$field} !~ /^(\d+)$/ ) ) { + my $class = $field eq 'Owner' ? "RT::User" : "RT::$field"; + my $temp = $class->new(RT->SystemUser); + $temp->Load( $ARGSRef->{$field} ); + if ( $temp->id ) { + $ARGSRef->{$field} = $temp->id; + } } } + # Status isn't a field that can be set to a null value. + # RT core complains if you try + delete $ARGSRef->{'Status'} unless $ARGSRef->{'Status'}; + my @results = UpdateRecordObject( AttributesRef => \@attribs, Object => $TicketObj, - ARGSRef => $ARGSRef + ARGSRef => $ARGSRef, ); # We special case owner changing, so we can use ForceOwnerChange - if ( $ARGSRef->{'Owner'} && ( $TicketObj->Owner != $ARGSRef->{'Owner'} ) ) { + if ( $ARGSRef->{'Owner'} + && $ARGSRef->{'Owner'} !~ /\D/ + && ( $OrigOwner != $ARGSRef->{'Owner'} ) ) { my ($ChownType); if ( $ARGSRef->{'ForceOwnerChange'} ) { $ChownType = "Force"; } else { - $ChownType = "Give"; + $ChownType = "Set"; } - my ( $val, $msg ) = - $TicketObj->SetOwner( $ARGSRef->{'Owner'}, $ChownType ); - push ( @results, $msg ); + my ( $val, $msg ) = $TicketObj->SetOwner( $ARGSRef->{'Owner'}, $ChownType ); + push( @results, $msg ); } # }}} @@ -1023,145 +2613,300 @@ sub ProcessTicketBasics { return (@results); } -# }}} - -# {{{ Sub ProcessTicketCustomFieldUpdates - -sub ProcessTicketCustomFieldUpdates { +sub ProcessTicketReminders { my %args = ( - ARGSRef => undef, + TicketObj => undef, + ARGSRef => undef, @_ ); + my $Ticket = $args{'TicketObj'}; + my $args = $args{'ARGSRef'}; my @results; + my $reminder_collection = $Ticket->Reminders->Collection; + + if ( $args->{'update-reminders'} ) { + while ( my $reminder = $reminder_collection->Next ) { + my $resolve_status = $reminder->QueueObj->Lifecycle->ReminderStatusOnResolve; + if ( $reminder->Status ne $resolve_status && $args->{ 'Complete-Reminder-' . $reminder->id } ) { + my ($status, $msg) = $Ticket->Reminders->Resolve($reminder); + push @results, loc("Reminder #[_1]: [_2]", $reminder->id, $msg); + + } + elsif ( $reminder->Status eq $resolve_status && !$args->{ 'Complete-Reminder-' . $reminder->id } ) { + my ($status, $msg) = $Ticket->Reminders->Open($reminder); + push @results, loc("Reminder #[_1]: [_2]", $reminder->id, $msg); + } + + if ( exists( $args->{ 'Reminder-Subject-' . $reminder->id } ) && ( $reminder->Subject ne $args->{ 'Reminder-Subject-' . $reminder->id } )) { + my ($status, $msg) = $reminder->SetSubject( $args->{ 'Reminder-Subject-' . $reminder->id } ) ; + push @results, loc("Reminder #[_1]: [_2]", $reminder->id, $msg); + } + + if ( exists( $args->{ 'Reminder-Owner-' . $reminder->id } ) && ( $reminder->Owner != $args->{ 'Reminder-Owner-' . $reminder->id } )) { + my ($status, $msg) = $reminder->SetOwner( $args->{ 'Reminder-Owner-' . $reminder->id } , "Force" ) ; + push @results, loc("Reminder #[_1]: [_2]", $reminder->id, $msg); + } + + if ( exists( $args->{ 'Reminder-Due-' . $reminder->id } ) && $args->{ 'Reminder-Due-' . $reminder->id } ne '' ) { + my $DateObj = RT::Date->new( $session{'CurrentUser'} ); + $DateObj->Set( + Format => 'unknown', + Value => $args->{ 'Reminder-Due-' . $reminder->id } + ); + if ( defined $DateObj->Unix && $DateObj->Unix != $reminder->DueObj->Unix ) { + my ($status, $msg) = $reminder->SetDue( $DateObj->ISO ); + push @results, loc("Reminder #[_1]: [_2]", $reminder->id, $msg); + } + } + } + } + + if ( $args->{'NewReminder-Subject'} ) { + my $due_obj = RT::Date->new( $session{'CurrentUser'} ); + $due_obj->Set( + Format => 'unknown', + Value => $args->{'NewReminder-Due'} + ); + my ( $add_id, $msg ) = $Ticket->Reminders->Add( + Subject => $args->{'NewReminder-Subject'}, + Owner => $args->{'NewReminder-Owner'}, + Due => $due_obj->ISO + ); + if ( $add_id ) { + push @results, loc("Reminder '[_1]' added", $args->{'NewReminder-Subject'}); + } + else { + push @results, $msg; + } + } + return @results; +} + +sub ProcessTicketCustomFieldUpdates { + my %args = @_; + $args{'Object'} = delete $args{'TicketObj'}; + my $ARGSRef = { %{ $args{'ARGSRef'} } }; + + # Build up a list of objects that we want to work with + my %custom_fields_to_mod; + foreach my $arg ( keys %$ARGSRef ) { + if ( $arg =~ /^Ticket-(\d+-.*)/ ) { + $ARGSRef->{"Object-RT::Ticket-$1"} = delete $ARGSRef->{$arg}; + } elsif ( $arg =~ /^CustomField-(\d+-.*)/ ) { + $ARGSRef->{"Object-RT::Ticket--$1"} = delete $ARGSRef->{$arg}; + } elsif ( $arg =~ /^Object-RT::Transaction-(\d*)-CustomField/ ) { + delete $ARGSRef->{$arg}; # don't try to update transaction fields + } + } + + return ProcessObjectCustomFieldUpdates( %args, ARGSRef => $ARGSRef ); +} + +sub ProcessObjectCustomFieldUpdates { + my %args = @_; my $ARGSRef = $args{'ARGSRef'}; + my @results; - # Build up a list of tickets that we want to work with - my %tickets_to_mod; + # Build up a list of objects that we want to work with my %custom_fields_to_mod; - foreach my $arg ( keys %{$ARGSRef} ) { - if ( $arg =~ /^Ticket-(\d+)-CustomField-(\d+)-/ ) { + foreach my $arg ( keys %$ARGSRef ) { + + # format: Object---CustomField-- + next unless $arg =~ /^Object-([\w:]+)-(\d*)-CustomField-(\d+)-(.*)$/; + + # For each of those objects, find out what custom fields we want to work with. + $custom_fields_to_mod{$1}{ $2 || 0 }{$3}{$4} = $ARGSRef->{$arg}; + } - # For each of those tickets, find out what custom fields we want to work with. - $custom_fields_to_mod{$1}{$2} = 1; + # For each of those objects + foreach my $class ( keys %custom_fields_to_mod ) { + foreach my $id ( keys %{ $custom_fields_to_mod{$class} } ) { + my $Object = $args{'Object'}; + $Object = $class->new( $session{'CurrentUser'} ) + unless $Object && ref $Object eq $class; + + $Object->Load($id) unless ( $Object->id || 0 ) == $id; + unless ( $Object->id ) { + $RT::Logger->warning("Couldn't load object $class #$id"); + next; + } + + foreach my $cf ( keys %{ $custom_fields_to_mod{$class}{$id} } ) { + my $CustomFieldObj = RT::CustomField->new( $session{'CurrentUser'} ); + $CustomFieldObj->SetContextObject($Object); + $CustomFieldObj->LoadById($cf); + unless ( $CustomFieldObj->id ) { + $RT::Logger->warning("Couldn't load custom field #$cf"); + next; + } + push @results, + _ProcessObjectCustomFieldUpdates( + Prefix => "Object-$class-$id-CustomField-$cf-", + Object => $Object, + CustomField => $CustomFieldObj, + ARGS => $custom_fields_to_mod{$class}{$id}{$cf}, + ); + } } } + return @results; +} + +sub _ProcessObjectCustomFieldUpdates { + my %args = @_; + my $cf = $args{'CustomField'}; + my $cf_type = $cf->Type || ''; + + # Remove blank Values since the magic field will take care of this. Sometimes + # the browser gives you a blank value which causes CFs to be processed twice + if ( defined $args{'ARGS'}->{'Values'} + && !length $args{'ARGS'}->{'Values'} + && $args{'ARGS'}->{'Values-Magic'} ) + { + delete $args{'ARGS'}->{'Values'}; + } + + my @results; + foreach my $arg ( keys %{ $args{'ARGS'} } ) { - # For each of those tickets - foreach my $tick ( keys %custom_fields_to_mod ) { - my $Ticket = RT::Ticket->new( $session{'CurrentUser'} ); - $Ticket->Load($tick); + # skip category argument + next if $arg eq 'Category'; - # For each custom field - foreach my $cf ( keys %{ $custom_fields_to_mod{$tick} } ) { + # and TimeUnits + next if $arg eq 'Value-TimeUnits'; - my $CustomFieldObj = RT::CustomField->new($session{'CurrentUser'}); - $CustomFieldObj->LoadById($cf); + # since http won't pass in a form element with a null value, we need + # to fake it + if ( $arg eq 'Values-Magic' ) { - foreach my $arg ( keys %{$ARGSRef} ) { - # since http won't pass in a form element with a null value, we need - # to fake it - if ($arg =~ /^(.*?)-Values-Magic$/ ) { - # We don't care about the magic, if there's really a values element; - next if (exists $ARGSRef->{$1.'-Values'}) ; + # We don't care about the magic, if there's really a values element; + next if defined $args{'ARGS'}->{'Value'} && length $args{'ARGS'}->{'Value'}; + next if defined $args{'ARGS'}->{'Values'} && length $args{'ARGS'}->{'Values'}; - $arg = $1."-Values"; - $ARGSRef->{$1."-Values"} = undef; - - } - next unless ( $arg =~ /^Ticket-$tick-CustomField-$cf-/ ); - my @values = - ( ref( $ARGSRef->{$arg} ) eq 'ARRAY' ) - ? @{ $ARGSRef->{$arg} } - : ( $ARGSRef->{$arg} ); - if ( ( $arg =~ /-AddValue$/ ) || ( $arg =~ /-Value$/ ) ) { - foreach my $value (@values) { - next unless ($value); - my ( $val, $msg ) = $Ticket->AddCustomFieldValue( - Field => $cf, - Value => $value - ); - push ( @results, $msg ); - } - } - elsif ( $arg =~ /-DeleteValues$/ ) { - foreach my $value (@values) { - next unless ($value); - my ( $val, $msg ) = $Ticket->DeleteCustomFieldValue( - Field => $cf, - Value => $value - ); - push ( @results, $msg ); - } - } - elsif ( $arg =~ /-Values$/ and $CustomFieldObj->Type !~ /Entry/) { - my $cf_values = $Ticket->CustomFieldValues($cf); - - my %values_hash; - foreach my $value (@values) { - next unless ($value); - - # build up a hash of values that the new set has - $values_hash{$value} = 1; - - unless ( $cf_values->HasEntry($value) ) { - my ( $val, $msg ) = $Ticket->AddCustomFieldValue( - Field => $cf, - Value => $value - ); - push ( @results, $msg ); - } - - } - while ( my $cf_value = $cf_values->Next ) { - unless ( $values_hash{ $cf_value->Content } == 1 ) { - my ( $val, $msg ) = $Ticket->DeleteCustomFieldValue( - Field => $cf, - Value => $cf_value->Content - ); - push ( @results, $msg); - - } - - } + # "Empty" values does not mean anything for Image and Binary fields + next if $cf_type =~ /^(?:Image|Binary)$/; + + $arg = 'Values'; + $args{'ARGS'}->{'Values'} = undef; + } + + my @values = (); + if ( ref $args{'ARGS'}->{$arg} eq 'ARRAY' ) { + @values = @{ $args{'ARGS'}->{$arg} }; + } elsif ( $cf_type =~ /text/i ) { # Both Text and Wikitext + @values = ( $args{'ARGS'}->{$arg} ); + } else { + @values = split /\r*\n/, $args{'ARGS'}->{$arg} + if defined $args{'ARGS'}->{$arg}; + } + @values = grep length, map { + s/\r+\n/\n/g; + s/^\s+//; + s/\s+$//; + $_; + } + grep defined, @values; + + if ( $arg eq 'AddValue' || $arg eq 'Value' ) { + foreach my $value (@values) { + my ( $val, $msg ) = $args{'Object'}->AddCustomFieldValue( + Field => $cf->id, + Value => $value + ); + push( @results, $msg ); + } + } elsif ( $arg eq 'Upload' ) { + my $value_hash = _UploadedFile( $args{'Prefix'} . $arg ) or next; + my ( $val, $msg ) = $args{'Object'}->AddCustomFieldValue( %$value_hash, Field => $cf, ); + push( @results, $msg ); + } elsif ( $arg eq 'DeleteValues' ) { + foreach my $value (@values) { + my ( $val, $msg ) = $args{'Object'}->DeleteCustomFieldValue( + Field => $cf, + Value => $value, + ); + push( @results, $msg ); + } + } elsif ( $arg eq 'DeleteValueIds' ) { + foreach my $value (@values) { + my ( $val, $msg ) = $args{'Object'}->DeleteCustomFieldValue( + Field => $cf, + ValueId => $value, + ); + push( @results, $msg ); + } + } elsif ( $arg eq 'Values' && !$cf->Repeated ) { + my $cf_values = $args{'Object'}->CustomFieldValues( $cf->id ); + + my %values_hash; + foreach my $value (@values) { + if ( my $entry = $cf_values->HasEntry($value) ) { + $values_hash{ $entry->id } = 1; + next; } - elsif ( $arg =~ /-Values$/ ) { - my $cf_values = $Ticket->CustomFieldValues($cf); - - # keep everything up to the point of difference, delete the rest - my $delete_flag; - foreach my $old_cf (@{$cf_values->ItemsArrayRef}) { - if (!$delete_flag and @values and $old_cf->Content eq $values[0]) { - shift @values; - next; - } - - $delete_flag ||= 1; - $old_cf->Delete; - } - - # now add/replace extra things, if any - foreach my $value (@values) { - my ( $val, $msg ) = $Ticket->AddCustomFieldValue( - Field => $cf, - Value => $value - ); - push ( @results, $msg ); - } - } - else { - push ( @results, "User asked for an unknown update type for custom field " . $cf->Name . " for ticket " . $Ticket->id ); + + my ( $val, $msg ) = $args{'Object'}->AddCustomFieldValue( + Field => $cf, + Value => $value + ); + push( @results, $msg ); + $values_hash{$val} = 1 if $val; + } + + # For Date Cfs, @values is empty when there is no changes (no datas in form input) + return @results if ( $cf->Type eq 'Date' && ! @values ); + + # For Date Cfs, @values is empty when there is no changes (no datas in form input) + return @results if ( $cf->Type =~ /^Date(?:Time)?$/ && ! @values ); + + $cf_values->RedoSearch; + while ( my $cf_value = $cf_values->Next ) { + next if $values_hash{ $cf_value->id }; + + my ( $val, $msg ) = $args{'Object'}->DeleteCustomFieldValue( + Field => $cf, + ValueId => $cf_value->id + ); + push( @results, $msg ); + } + } elsif ( $arg eq 'Values' ) { + my $cf_values = $args{'Object'}->CustomFieldValues( $cf->id ); + + # keep everything up to the point of difference, delete the rest + my $delete_flag; + foreach my $old_cf ( @{ $cf_values->ItemsArrayRef } ) { + if ( !$delete_flag and @values and $old_cf->Content eq $values[0] ) { + shift @values; + next; } + + $delete_flag ||= 1; + $old_cf->Delete; + } + + # now add/replace extra things, if any + foreach my $value (@values) { + my ( $val, $msg ) = $args{'Object'}->AddCustomFieldValue( + Field => $cf, + Value => $value + ); + push( @results, $msg ); } + } else { + push( + @results, + loc("User asked for an unknown update type for custom field [_1] for [_2] object #[_3]", + $cf->Name, ref $args{'Object'}, + $args{'Object'}->id + ) + ); } - return (@results); } + return @results; } -# }}} - -# {{{ sub ProcessTicketWatchers =head2 ProcessTicketWatchers ( TicketObj => $Ticket, ARGSRef => \%ARGS ); @@ -1180,29 +2925,31 @@ sub ProcessTicketWatchers { my $Ticket = $args{'TicketObj'}; my $ARGSRef = $args{'ARGSRef'}; - # {{{ Munge watchers + # Munge watchers foreach my $key ( keys %$ARGSRef ) { - # {{{ Delete deletable watchers - if ( ( $key =~ /^Ticket-DelWatcher-Type-(.*)-Principal-(\d+)$/ ) ) { - my ( $code, $msg ) = - $Ticket->DeleteWatcher(PrincipalId => $2, - Type => $1); + # Delete deletable watchers + if ( $key =~ /^Ticket-DeleteWatcher-Type-(.*)-Principal-(\d+)$/ ) { + my ( $code, $msg ) = $Ticket->DeleteWatcher( + PrincipalId => $2, + Type => $1 + ); push @results, $msg; } # Delete watchers in the simple style demanded by the bulk manipulator elsif ( $key =~ /^Delete(Requestor|Cc|AdminCc)$/ ) { - my ( $code, $msg ) = $Ticket->DeleteWatcher( Type => $ARGSRef->{$key}, PrincipalId => $1 ); + my ( $code, $msg ) = $Ticket->DeleteWatcher( + Email => $ARGSRef->{$key}, + Type => $1 + ); push @results, $msg; } - # }}} - - # Add new wathchers by email address - elsif ( ( $ARGSRef->{$key} =~ /^(AdminCc|Cc|Requestor)$/ ) - and ( $key =~ /^WatcherTypeEmail(\d*)$/ ) ) + # Add new wathchers by email address + elsif ( ( $ARGSRef->{$key} || '' ) =~ /^(?:AdminCc|Cc|Requestor)$/ + and $key =~ /^WatcherTypeEmail(\d*)$/ ) { #They're in this order because otherwise $1 gets clobbered :/ @@ -1223,24 +2970,25 @@ sub ProcessTicketWatchers { } # Add new watchers by owner - elsif ( ( $ARGSRef->{$key} =~ /^(AdminCc|Cc|Requestor)$/ ) - and ( $key =~ /^Ticket-AddWatcher-Principal-(\d*)$/ ) ) { + elsif ( $key =~ /^Ticket-AddWatcher-Principal-(\d*)$/ ) { + my $principal_id = $1; + my $form = $ARGSRef->{$key}; + foreach my $value ( ref($form) ? @{$form} : ($form) ) { + next unless $value =~ /^(?:AdminCc|Cc|Requestor)$/i; - #They're in this order because otherwise $1 gets clobbered :/ - my ( $code, $msg ) = - $Ticket->AddWatcher( Type => $ARGSRef->{$key}, PrincipalId => $1 ); - push @results, $msg; + my ( $code, $msg ) = $Ticket->AddWatcher( + Type => $value, + PrincipalId => $principal_id + ); + push @results, $msg; + } } - } - - # }}} + } return (@results); } -# }}} -# {{{ sub ProcessTicketDates =head2 ProcessTicketDates ( TicketObj => $Ticket, ARGSRef => \%ARGS ); @@ -1260,35 +3008,36 @@ sub ProcessTicketDates { my (@results); - # {{{ Set date fields + # Set date fields my @date_fields = qw( - Told - Resolved - Starts - Started - Due + Told + Resolved + Starts + Started + Due + WillResolve ); #Run through each field in this list. update the value if apropriate foreach my $field (@date_fields) { + next unless exists $ARGSRef->{ $field . '_Date' }; + next if $ARGSRef->{ $field . '_Date' } eq ''; + my ( $code, $msg ); my $DateObj = RT::Date->new( $session{'CurrentUser'} ); + $DateObj->Set( + Format => 'unknown', + Value => $ARGSRef->{ $field . '_Date' } + ); - #If it's something other than just whitespace - if ( $ARGSRef->{ $field . '_Date' } ne '' ) { - $DateObj->Set( - Format => 'unknown', - Value => $ARGSRef->{ $field . '_Date' } - ); - my $obj = $field . "Obj"; - if ( ( defined $DateObj->Unix ) - and ( $DateObj->Unix ne $Ticket->$obj()->Unix() ) ) - { - my $method = "Set$field"; - my ( $code, $msg ) = $Ticket->$method( $DateObj->ISO ); - push @results, "$msg"; - } + my $obj = $field . "Obj"; + if ( ( defined $DateObj->Unix ) + and ( $DateObj->Unix != $Ticket->$obj()->Unix() ) ) + { + my $method = "Set$field"; + my ( $code, $msg ) = $Ticket->$method( $DateObj->ISO ); + push @results, "$msg"; } } @@ -1296,9 +3045,7 @@ sub ProcessTicketDates { return (@results); } -# }}} -# {{{ sub ProcessTicketLinks =head2 ProcessTicketLinks ( TicketObj => $Ticket, ARGSRef => \%ARGS ); @@ -1307,13 +3054,38 @@ Returns an array of results messages. =cut sub ProcessTicketLinks { - my %args = ( TicketObj => undef, - ARGSRef => undef, - @_ ); + my %args = ( + TicketObj => undef, + ARGSRef => undef, + @_ + ); my $Ticket = $args{'TicketObj'}; my $ARGSRef = $args{'ARGSRef'}; + my (@results) = ProcessRecordLinks( RecordObj => $Ticket, ARGSRef => $ARGSRef ); + + #Merge if we need to + if ( $ARGSRef->{ $Ticket->Id . "-MergeInto" } ) { + $ARGSRef->{ $Ticket->Id . "-MergeInto" } =~ s/\s+//g; + my ( $val, $msg ) = $Ticket->MergeInto( $ARGSRef->{ $Ticket->Id . "-MergeInto" } ); + push @results, $msg; + } + + return (@results); +} + + +sub ProcessRecordLinks { + my %args = ( + RecordObj => undef, + ARGSRef => undef, + @_ + ); + + my $Record = $args{'RecordObj'}; + my $ARGSRef = $args{'ARGSRef'}; + my (@results); # Delete links that are gone gone gone. @@ -1323,11 +3095,11 @@ sub ProcessTicketLinks { my $type = $2; my $target = $3; - push @results, - "Trying to delete: Base: $base Target: $target Type $type"; - my ( $val, $msg ) = $Ticket->DeleteLink( Base => $base, - Type => $type, - Target => $target ); + my ( $val, $msg ) = $Record->DeleteLink( + Base => $base, + Type => $type, + Target => $target + ); push @results, $msg; @@ -1338,40 +3110,345 @@ sub ProcessTicketLinks { my @linktypes = qw( DependsOn MemberOf RefersTo ); foreach my $linktype (@linktypes) { - if ( $ARGSRef->{ $Ticket->Id . "-$linktype" } ) { - for my $luri ( split ( / /, $ARGSRef->{ $Ticket->Id . "-$linktype" } ) ) { - $luri =~ s/\s*$//; # Strip trailing whitespace - my ( $val, $msg ) = $Ticket->AddLink( Target => $luri, - Type => $linktype ); + if ( $ARGSRef->{ $Record->Id . "-$linktype" } ) { + $ARGSRef->{ $Record->Id . "-$linktype" } = join( ' ', @{ $ARGSRef->{ $Record->Id . "-$linktype" } } ) + if ref( $ARGSRef->{ $Record->Id . "-$linktype" } ); + + for my $luri ( split( / /, $ARGSRef->{ $Record->Id . "-$linktype" } ) ) { + next unless $luri; + $luri =~ s/\s+$//; # Strip trailing whitespace + my ( $val, $msg ) = $Record->AddLink( + Target => $luri, + Type => $linktype + ); push @results, $msg; } } - if ( $ARGSRef->{ "$linktype-" . $Ticket->Id } ) { - - for my $luri ( split ( / /, $ARGSRef->{ "$linktype-" . $Ticket->Id } ) ) { - my ( $val, $msg ) = $Ticket->AddLink( Base => $luri, - Type => $linktype ); + if ( $ARGSRef->{ "$linktype-" . $Record->Id } ) { + $ARGSRef->{ "$linktype-" . $Record->Id } = join( ' ', @{ $ARGSRef->{ "$linktype-" . $Record->Id } } ) + if ref( $ARGSRef->{ "$linktype-" . $Record->Id } ); + + for my $luri ( split( / /, $ARGSRef->{ "$linktype-" . $Record->Id } ) ) { + next unless $luri; + my ( $val, $msg ) = $Record->AddLink( + Base => $luri, + Type => $linktype + ); push @results, $msg; } - } + } } - #Merge if we need to - if ( $ARGSRef->{ $Ticket->Id . "-MergeInto" } ) { - my ( $val, $msg ) = - $Ticket->MergeInto( $ARGSRef->{ $Ticket->Id . "-MergeInto" } ); - push @results, $msg; + return (@results); +} + +=head2 ProcessTransactionSquelching + +Takes a hashref of the submitted form arguments, C<%ARGS>. + +Returns a hash of squelched addresses. + +=cut + +sub ProcessTransactionSquelching { + my $args = shift; + my %checked = map { $_ => 1 } grep { defined } + ( ref $args->{'TxnSendMailTo'} eq "ARRAY" ? @{$args->{'TxnSendMailTo'}} : + defined $args->{'TxnSendMailTo'} ? ($args->{'TxnSendMailTo'}) : + () ); + my %squelched = map { $_ => 1 } grep { not $checked{$_} } split /,/, ($args->{'TxnRecipients'}||''); + return %squelched; +} + +=head2 _UploadedFile ( $arg ); + +Takes a CGI parameter name; if a file is uploaded under that name, +return a hash reference suitable for AddCustomFieldValue's use: +C<( Value => $filename, LargeContent => $content, ContentType => $type )>. + +Returns C if no files were uploaded in the C<$arg> field. + +=cut + +sub _UploadedFile { + my $arg = shift; + my $cgi_object = $m->cgi_object; + my $fh = $cgi_object->upload($arg) or return undef; + my $upload_info = $cgi_object->uploadInfo($fh); + + my $filename = "$fh"; + $filename =~ s#^.*[\\/]##; + binmode($fh); + + return { + Value => $filename, + LargeContent => do { local $/; scalar <$fh> }, + ContentType => $upload_info->{'Content-Type'}, + }; +} + +sub GetColumnMapEntry { + my %args = ( Map => {}, Name => '', Attribute => undef, @_ ); + + # deal with the simplest thing first + if ( $args{'Map'}{ $args{'Name'} } ) { + return $args{'Map'}{ $args{'Name'} }{ $args{'Attribute'} }; } - return (@results); + # complex things + elsif ( my ( $mainkey, $subkey ) = $args{'Name'} =~ /^(.*?)\.(.+)$/ ) { + $subkey =~ s/^\{(.*)\}$/$1/; + return undef unless $args{'Map'}->{$mainkey}; + return $args{'Map'}{$mainkey}{ $args{'Attribute'} } + unless ref $args{'Map'}{$mainkey}{ $args{'Attribute'} } eq 'CODE'; + + return sub { $args{'Map'}{$mainkey}{ $args{'Attribute'} }->( @_, $subkey ) }; + } + return undef; +} + +sub ProcessColumnMapValue { + my $value = shift; + my %args = ( Arguments => [], Escape => 1, @_ ); + + if ( ref $value ) { + if ( UNIVERSAL::isa( $value, 'CODE' ) ) { + my @tmp = $value->( @{ $args{'Arguments'} } ); + return ProcessColumnMapValue( ( @tmp > 1 ? \@tmp : $tmp[0] ), %args ); + } elsif ( UNIVERSAL::isa( $value, 'ARRAY' ) ) { + return join '', map ProcessColumnMapValue( $_, %args ), @$value; + } elsif ( UNIVERSAL::isa( $value, 'SCALAR' ) ) { + return $$value; + } + } + + return $m->interp->apply_escapes( $value, 'h' ) if $args{'Escape'}; + return $value; +} + +=head2 GetPrincipalsMap OBJECT, CATEGORIES + +Returns an array suitable for passing to /Admin/Elements/EditRights with the +principal collections mapped from the categories given. + +=cut + +sub GetPrincipalsMap { + my $object = shift; + my @map; + for (@_) { + if (/System/) { + my $system = RT::Groups->new($session{'CurrentUser'}); + $system->LimitToSystemInternalGroups(); + $system->OrderBy( FIELD => 'Type', ORDER => 'ASC' ); + push @map, [ + 'System' => $system, # loc_left_pair + 'Type' => 1, + ]; + } + elsif (/Groups/) { + my $groups = RT::Groups->new($session{'CurrentUser'}); + $groups->LimitToUserDefinedGroups(); + $groups->OrderBy( FIELD => 'Name', ORDER => 'ASC' ); + + # Only show groups who have rights granted on this object + $groups->WithGroupRight( + Right => '', + Object => $object, + IncludeSystemRights => 0, + IncludeSubgroupMembers => 0, + ); + + push @map, [ + 'User Groups' => $groups, # loc_left_pair + 'Name' => 0 + ]; + } + elsif (/Roles/) { + my $roles = RT::Groups->new($session{'CurrentUser'}); + + if ($object->isa('RT::System')) { + $roles->LimitToRolesForSystem(); + } + elsif ($object->isa('RT::Queue')) { + $roles->LimitToRolesForQueue($object->Id); + } + else { + $RT::Logger->warn("Skipping unknown object type ($object) for Role principals"); + next; + } + $roles->OrderBy( FIELD => 'Type', ORDER => 'ASC' ); + push @map, [ + 'Roles' => $roles, # loc_left_pair + 'Type' => 1 + ]; + } + elsif (/Users/) { + my $Users = RT->PrivilegedUsers->UserMembersObj(); + $Users->OrderBy( FIELD => 'Name', ORDER => 'ASC' ); + + # Only show users who have rights granted on this object + my $group_members = $Users->WhoHaveGroupRight( + Right => '', + Object => $object, + IncludeSystemRights => 0, + IncludeSubgroupMembers => 0, + ); + + # Limit to UserEquiv groups + my $groups = $Users->NewAlias('Groups'); + $Users->Join( + ALIAS1 => $groups, + FIELD1 => 'id', + ALIAS2 => $group_members, + FIELD2 => 'GroupId' + ); + $Users->Limit( ALIAS => $groups, FIELD => 'Domain', VALUE => 'ACLEquivalence' ); + $Users->Limit( ALIAS => $groups, FIELD => 'Type', VALUE => 'UserEquiv' ); + + + my $display = sub { + $m->scomp('/Elements/ShowUser', User => $_[0], NoEscape => 1) + }; + push @map, [ + 'Users' => $Users, # loc_left_pair + $display => 0 + ]; + } + } + return @map; +} + +=head2 _load_container_object ( $type, $id ); + +Instantiate container object for saving searches. + +=cut + +sub _load_container_object { + my ( $obj_type, $obj_id ) = @_; + return RT::SavedSearch->new( $session{'CurrentUser'} )->_load_privacy_object( $obj_type, $obj_id ); +} + +=head2 _parse_saved_search ( $arg ); + +Given a serialization string for saved search, and returns the +container object and the search id. + +=cut + +sub _parse_saved_search { + my $spec = shift; + return unless $spec; + if ( $spec !~ /^(.*?)-(\d+)-SavedSearch-(\d+)$/ ) { + return; + } + my $obj_type = $1; + my $obj_id = $2; + my $search_id = $3; + + return ( _load_container_object( $obj_type, $obj_id ), $search_id ); +} + +=head2 ScrubHTML content + +Removes unsafe and undesired HTML from the passed content + +=cut + +my $SCRUBBER; +sub ScrubHTML { + my $Content = shift; + $SCRUBBER = _NewScrubber() unless $SCRUBBER; + + $Content = '' if !defined($Content); + return $SCRUBBER->scrub($Content); +} + +=head2 _NewScrubber + +Returns a new L object. + +If you need to be more lax about what HTML tags and attributes are allowed, +create C with something like the +following: + + package HTML::Mason::Commands; + # Let tables through + push @SCRUBBER_ALLOWED_TAGS, qw(TABLE THEAD TBODY TFOOT TR TD TH); + 1; + +=cut + +our @SCRUBBER_ALLOWED_TAGS = qw( + A B U P BR I HR BR SMALL EM FONT SPAN STRONG SUB SUP STRIKE H1 H2 H3 H4 H5 + H6 DIV UL OL LI DL DT DD PRE BLOCKQUOTE BDO +); + +our %SCRUBBER_ALLOWED_ATTRIBUTES = ( + # Match http, https, ftp, mailto and relative urls + # XXX: we also scrub format strings with this module then allow simple config options + href => qr{^(?:https?:|ftp:|mailto:|/|__Web(?:Path|BaseURL|URL)__)}i, + face => 1, + size => 1, + target => 1, + style => qr{ + ^(?:\s* + (?:(?:background-)?color: \s* + (?:rgb\(\s* \d+, \s* \d+, \s* \d+ \s*\) | # rgb(d,d,d) + \#[a-f0-9]{3,6} | # #fff or #ffffff + [\w\-]+ # green, light-blue, etc. + ) | + text-align: \s* \w+ | + font-size: \s* [\w.\-]+ | + font-family: \s* [\w\s"',.\-]+ | + font-weight: \s* [\w\-]+ | + + # MS Office styles, which are probably fine. If we don't, then any + # associated styles in the same attribute get stripped. + mso-[\w\-]+?: \s* [\w\s"',.\-]+ + )\s* ;? \s*) + +$ # one or more of these allowed properties from here 'till sunset + }ix, + dir => qr/^(rtl|ltr)$/i, + lang => qr/^\w+(-\w+)?$/, +); + +our %SCRUBBER_RULES = (); + +sub _NewScrubber { + require HTML::Scrubber; + my $scrubber = HTML::Scrubber->new(); + $scrubber->default( + 0, + { + %SCRUBBER_ALLOWED_ATTRIBUTES, + '*' => 0, # require attributes be explicitly allowed + }, + ); + $scrubber->deny(qw[*]); + $scrubber->allow(@SCRUBBER_ALLOWED_TAGS); + $scrubber->rules(%SCRUBBER_RULES); + + # Scrubbing comments is vital since IE conditional comments can contain + # arbitrary HTML and we'd pass it right on through. + $scrubber->comment(0); + + return $scrubber; } -# }}} +=head2 JSON + +Redispatches to L + +=cut + +sub JSON { + RT::Interface::Web::EncodeJSON(@_); +} -eval "require RT::Interface::Web_Vendor"; -die $@ if ($@ && $@ !~ qr{^Can't locate RT/Interface/Web_Vendor.pm}); -eval "require RT::Interface::Web_Local"; -die $@ if ($@ && $@ !~ qr{^Can't locate RT/Interface/Web_Local.pm}); +package RT::Interface::Web; +RT::Base->_ImportOverlays(); 1;