X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=rt%2Flib%2FRT%2FAction%2FEscalatePriority.pm;h=04aa7eda93cf59a4dbe6749f8439d2074f7b40c5;hb=31f3763747b82764bb019cfab5b2a2945fc9a99d;hp=46635df050b6a8e17e5e96e543f7e5e135429a7e;hpb=40a7b3dc653e099f7bd0bd762b649b04c4432db2;p=freeside.git diff --git a/rt/lib/RT/Action/EscalatePriority.pm b/rt/lib/RT/Action/EscalatePriority.pm index 46635df05..04aa7eda9 100644 --- a/rt/lib/RT/Action/EscalatePriority.pm +++ b/rt/lib/RT/Action/EscalatePriority.pm @@ -1,40 +1,40 @@ # BEGIN BPS TAGGED BLOCK {{{ -# +# # COPYRIGHT: -# -# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC -# -# +# +# This software is Copyright (c) 1996-2015 Best Practical Solutions, LLC +# +# # (Except where explicitly superseded by other copyright notices) -# -# +# +# # LICENSE: -# +# # This work is made available to you under the terms of Version 2 of # the GNU General Public License. A copy of that license should have # been provided with this software, but in any event can be snarfed # from www.gnu.org. -# +# # This work is distributed in the hope that it will be useful, but # WITHOUT ANY WARRANTY; without even the implied warranty of # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU # General Public License for more details. -# +# # You should have received a copy of the GNU General Public License # along with this program; if not, write to the Free Software # Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA # 02110-1301 or visit their web page on the internet at # http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. -# -# +# +# # CONTRIBUTION SUBMISSION POLICY: -# +# # (The following paragraph is not intended to limit the rights granted # to you to modify and distribute this software under the terms of # the GNU General Public License and is only of importance to you if # you choose to contribute your changes and enhancements to the # community by submitting them to Best Practical Solutions, LLC.) -# +# # By intentionally submitting any modifications, corrections or # derivatives to this work, or any other work intended for use with # Request Tracker, to Best Practical Solutions, LLC, you confirm that @@ -43,8 +43,9 @@ # royalty-free, perpetual, license to use, copy, create derivative # works based on those contributions, and sublicense and distribute # those contributions and any derivatives thereof. -# +# # END BPS TAGGED BLOCK }}} + =head1 NAME RT::Action::EscalatePriority @@ -66,30 +67,29 @@ to final priority. In this way, priority is either increased or decreased toward the final priority as the ticket heads toward its due date. +Alternately, if you don't set a due date, the Priority will be incremented by 1 +until it reaches the Final Priority. If a ticket without a due date has a Priority +greater than Final Priority, it will be decremented by 1. =cut package RT::Action::EscalatePriority; -require RT::Action::Generic; +use base 'RT::Action'; use strict; -use vars qw/@ISA/; -@ISA=qw(RT::Action::Generic); +use warnings; #Do what we need to do and send it out. #What does this type of Action does -# {{{ sub Describe sub Describe { my $self = shift; return (ref $self . " will move a ticket's priority toward its final priority."); } -# }}} -# {{{ sub Prepare sub Prepare { my $self = shift; @@ -122,7 +122,12 @@ sub Prepare { # we've got a due date. now there are other things we should do else { - my $diff_in_seconds = $due->Diff(time()); + my $arg = $self->Argument || ''; + my $now = time(); + if ( $arg =~ /CurrentTime:\s*(\d+)/i ) { + $now = $1; + } + my $diff_in_seconds = $due->Diff($now); my $diff_in_days = int( $diff_in_seconds / 86400); #if we haven't hit the due date yet @@ -148,20 +153,16 @@ sub Prepare { } return 1; } -# }}} sub Commit { my $self = shift; my ($val, $msg) = $self->TicketObj->SetPriority($self->{'prio'}); unless ($val) { - $RT::Logger->debug($self . " $msg\n"); + $RT::Logger->debug($self . " $msg"); } } -eval "require RT::Action::EscalatePriority_Vendor"; -die $@ if ($@ && $@ !~ qr{^Can't locate RT/Action/EscalatePriority_Vendor.pm}); -eval "require RT::Action::EscalatePriority_Local"; -die $@ if ($@ && $@ !~ qr{^Can't locate RT/Action/EscalatePriority_Local.pm}); +RT::Base->_ImportOverlays(); 1;