X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=rt%2Fhtml%2FTicket%2FUpdate.html;h=171a0cb1dc0ff74547bf2d99fabb6b65ef408a9d;hb=24548f7cf666bac02335d0bc74f81251c7b4ab50;hp=1df8084e58b867c10178a4f51b2920ff1eb25f59;hpb=c582e92888b4a5553e1b4e5214cf35217e4a0cf0;p=freeside.git diff --git a/rt/html/Ticket/Update.html b/rt/html/Ticket/Update.html index 1df8084e5..171a0cb1d 100644 --- a/rt/html/Ticket/Update.html +++ b/rt/html/Ticket/Update.html @@ -1,8 +1,14 @@ -%# BEGIN LICENSE BLOCK +%# BEGIN BPS TAGGED BLOCK {{{ %# -%# Copyright (c) 1996-2003 Jesse Vincent +%# COPYRIGHT: +%# +%# This software is Copyright (c) 1996-2009 Best Practical Solutions, LLC +%# %# -%# (Except where explictly superceded by other copyright notices) +%# (Except where explicitly superseded by other copyright notices) +%# +%# +%# LICENSE: %# %# This work is made available to you under the terms of Version 2 of %# the GNU General Public License. A copy of that license should have @@ -14,111 +20,126 @@ %# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU %# General Public License for more details. %# -%# Unless otherwise specified, all modifications, corrections or -%# extensions to this work which alter its source code become the -%# property of Best Practical Solutions, LLC when submitted for -%# inclusion in the work. +%# You should have received a copy of the GNU General Public License +%# along with this program; if not, write to the Free Software +%# Foundation, Inc., 51 Franklin Street, Fifth Floor, Boston, MA +%# 02110-1301 or visit their web page on the internet at +%# http://www.gnu.org/licenses/old-licenses/gpl-2.0.html. +%# +%# +%# CONTRIBUTION SUBMISSION POLICY: +%# +%# (The following paragraph is not intended to limit the rights granted +%# to you to modify and distribute this software under the terms of +%# the GNU General Public License and is only of importance to you if +%# you choose to contribute your changes and enhancements to the +%# community by submitting them to Best Practical Solutions, LLC.) %# +%# By intentionally submitting any modifications, corrections or +%# derivatives to this work, or any other work intended for use with +%# Request Tracker, to Best Practical Solutions, LLC, you confirm that +%# you are the copyright holder for those contributions and you grant +%# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable, +%# royalty-free, perpetual, license to use, copy, create derivative +%# works based on those contributions, and sublicense and distribute +%# those contributions and any derivatives thereof. %# -%# END LICENSE BLOCK +%# END BPS TAGGED BLOCK }}} <& /Elements/Header, Title => $title &> <& /Ticket/Elements/Tabs, Ticket => $TicketObj, Title=> $title &> -
- - - - - - - - - - -
-<&|/l&>Ticket watchers -<&|/l&>Requestor: - -<% $TicketObj->RequestorAddresses %> -
  -<&|/l&>Cc: - -<% $TicketObj->CcAddresses %> -
  -<&|/l&>AdminCc: - -<% $TicketObj->AdminCcAddresses %> -
-
- - - - + +<& /Elements/Callback, _CallbackName => 'FormStart',ARGSRef =>\%ARGS &> + + + +
<&|/l&>Status:
+ + - +<& /Elements/SelectOwner, Name=>"Owner", DefaultLabel => loc("[_1] (Unchanged)", $TicketObj->OwnerObj->Name()), QueueObj => $TicketObj->QueueObj, TicketObj => $TicketObj, Default => $ARGS{'Owner'} &> +<&|/l&>Worked: +<& /Elements/SelectTimeUnits, Name => 'UpdateTimeWorked'&> + +% my $skip; +<& /Elements/Callback, _CallbackName => 'BeforeUpdateType', skip => \$skip, %ARGS &> +% if (!$skip) { +
+% } + - - + - % if (exists $session{'Attachments'}) { - - + - - + + + % } # end of if - + + + +% } # end if while +% } # end of if + + -
<&|/l&>Status: -<& /Elements/SelectStatus, Name=>"Status", Default => $DefaultStatus &> +<& /Elements/SelectStatus, Name=>"Status", DefaultLabel => loc("[_1] (Unchanged)", loc($TicketObj->Status)), Default => $ARGS{'Status'} || ($TicketObj->Status eq $DefaultStatus ? undef : $DefaultStatus)&> <&|/l&>Owner: -<& /Elements/SelectOwner, Name=>"Owner", Default => ($ARGS{'Owner'} || $TicketObj->OwnerObj->Id()), QueueObj => $TicketObj->QueueObj, TicketObj => $TicketObj &> -<&|/l&>Worked: <&|/l&>minutes
<&|/l&>Update Type:
<&|/l&>Update Type:
<&|/l&>Subject:
<&|/l&>Cc: >
- -<&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of email addresses. Does not change who will receive future updates.) +
<&|/l&>Subject:
<&|/l&>Cc: " />
+ +<&|/l&>(Sends a carbon-copy of this update to a comma-delimited list of email addresses. Does not change who will receive future updates.)
<&|/l&>Bcc:
- -<&|/l&>(Sends a blind carbon-copy of this update to a comma-delimited list of email addresses. Does not change who will receive future updates.) +
<&|/l&>Bcc: " />
+ +<&|/l&>(Sends a blind carbon-copy of this update to a comma-delimited list of email addresses. Does not change who will receive future updates.)
+ <&|/l&>Attached file: - -<&|/l&>Check box to delete
+		 +<&|/l&>Check box to delete
% foreach my $attach_name (keys %{$session{'Attachments'}}) { -<%$attach_name%>
+<%$attach_name%>
% } # end of foreach -
<&|/l&>Attach: + +% if (my $TxnCFs = $TicketObj->TransactionCustomFields) { +% while (my $CF = $TxnCFs->Next()) { +
<% $CF->Name %>:<& /Elements/EditCustomField, CustomField => $CF, NamePrefix => + "Object-RT::Transaction--CustomField-" &><% $CF->FriendlyType %>
<&|/l&>Attach:
<&|/l&>Message: <& /Elements/Callback, _CallbackName => 'BeforeMessageBox', %ARGS &> % if (exists $ARGS{UpdateContent}) { +% # preserve QuoteTransaction so we can use it to set up sane references/in/reply to +% my $temp = $ARGS{'QuoteTransaction'}; % delete $ARGS{'QuoteTransaction'}; <& /Elements/MessageBox, Name=>"UpdateContent", Default=>$ARGS{UpdateContent}, IncludeSignature => 0, %ARGS&> +% $ARGS{'QuoteTransaction'} = $temp; % } else { <& /Elements/MessageBox, Name=>"UpdateContent", %ARGS &> % }
<& /Elements/Submit, Label => loc('Update Ticket'), Name => 'SubmitTicket' &> - - - - +% if ($TicketObj->CurrentUserHasRight('ShowOutgoingEmail')) { +<& /Ticket/Elements/PreviewScrips, TicketObj => $TicketObj, %ARGS &> +% } + <%INIT> - my $CanRespond = 0; my $CanComment = 0; my $title; @@ -143,7 +164,7 @@ if ($DefaultStatus eq 'resolved') { # for the convenience: my ($CommentDefault, $ResponseDefault); -if (($Action eq 'Comment') or ($ARGS{'UpdateType'} eq 'private')) { +if ($Action ne 'Respond') { $CommentDefault = "SELECTED"; } else { $ResponseDefault = "SELECTED"; @@ -164,6 +185,7 @@ foreach my $key (keys %ARGS) { } $session{'Attachments'} = { %{$session{'Attachments'} || {}} }; } +# }}} # {{{ store the uploaded attachment in session if ($ARGS{'Attach'}) { # attachment? @@ -176,7 +198,7 @@ if ($ARGS{'Attach'}) { # attachment? $subject =~ s#^.*[\\/]##; my $attachment = MakeMIMEEntity( - Subject => $subject, + Filename => $subject, Body => "", AttachmentFieldName => 'Attach' ); @@ -196,6 +218,7 @@ if ( exists $ARGS{SubmitTicket} ) { $m->comp('Display.html', TicketObj => $TicketObj, %ARGS); return; } + <%ARGS>