X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=FS%2FFS%2FTicketSystem%2FRT_Internal.pm;h=6b2d3544c9887d0e55c6f592aeac718e6f2c2606;hb=9e0d1dacd8db275dff7f5827bc65b3f1531f8882;hp=6fb2c187de835db9f7b75e211add7623d5cb0927;hpb=9aee669886202be7035e6c6049fc71bc99dd3013;p=freeside.git diff --git a/FS/FS/TicketSystem/RT_Internal.pm b/FS/FS/TicketSystem/RT_Internal.pm index 6fb2c187d..6b2d3544c 100644 --- a/FS/FS/TicketSystem/RT_Internal.pm +++ b/FS/FS/TicketSystem/RT_Internal.pm @@ -111,7 +111,7 @@ properly. # create an RT::Tickets object for a specified custnum or svcnum sub _tickets_search { - my( $self, $type, $number, $limit, $priority, $status ) = @_; + my( $self, $type, $number, $limit, $priority, $status, $queueid ) = @_; $type =~ /^Customer|Service$/ or die "invalid type: $type"; $number =~ /^\d+$/ or die "invalid custnum/svcnum: $number"; @@ -159,6 +159,8 @@ sub _tickets_search { join(' OR ', map { "Status = '$_'" } @statuses). ' ) '; + $rtql .= " AND Queue = $queueid " if $queueid; + warn "$me _customer_tickets_search:\n$rtql\n" if $DEBUG; $Tickets->FromSQL($rtql); @@ -466,6 +468,9 @@ sub get_ticket_object { } my $Tickets = RT::Tickets->new($session->{CurrentUser}); $Tickets->FromSQL($query); + if ( $DEBUG ) { # temporary for RT#39536 + warn "[get_ticket_object] " . $Tickets->BuildSelectQuery . "\n\n"; + } return $Tickets->First; } @@ -570,7 +575,7 @@ sub _web_external_auth { # now get user specific information, to better create our user. my $new_user_info - = RT::Interface::Web::WebExternalAutoInfo($user); + = RT::Interface::Web::WebRemoteUserAutocreateInfo($user); # set the attributes that have been defined. # FIXME: this is a horrible kludge. I'm sure there's something cleaner