X-Git-Url: http://git.freeside.biz/gitweb/?a=blobdiff_plain;f=FS%2FFS%2FClientAPI%2FMyAccount.pm;h=d3b58e3a7672b231f26d1bc0623578e99bf68552;hb=297ddd01fb112cf45a6dab819ec56803c953bda5;hp=92fcd0cf777826d5eed7cbb34387928d642e10a7;hpb=dd825e780ad1e7d520f5c2d7f99c0f67fe892781;p=freeside.git

diff --git a/FS/FS/ClientAPI/MyAccount.pm b/FS/FS/ClientAPI/MyAccount.pm
index 92fcd0cf7..d3b58e3a7 100644
--- a/FS/FS/ClientAPI/MyAccount.pm
+++ b/FS/FS/ClientAPI/MyAccount.pm
@@ -7,6 +7,7 @@ use subs qw( _cache _provision );
 use IO::Scalar;
 use Data::Dumper;
 use Digest::MD5 qw(md5_hex);
+use Digest::SHA qw(sha512_hex);
 use Date::Format;
 use Time::Duration;
 use Time::Local qw(timelocal_nocheck);
@@ -44,13 +45,14 @@ use FS::cust_pkg;
 use FS::payby;
 use FS::acct_rt_transaction;
 use FS::msg_template;
+use FS::contact;
 
-$DEBUG = 0;
+$DEBUG = 1;
 $me = '[FS::ClientAPI::MyAccount]';
 
 use vars qw( @cust_main_editable_fields @location_editable_fields );
 @cust_main_editable_fields = qw(
-  first last daytime night fax mobile
+  first last company daytime night fax mobile
   locale
   payby payinfo payname paystart_month paystart_year payissue payip
   ss paytype paystate stateid stateid_state
@@ -94,6 +96,7 @@ sub skin_info {
   } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
     $agentnum = $1;
   }
+  $p->{'agentnum'} = $agentnum;
 
   my $conf = new FS::Conf;
 
@@ -121,6 +124,7 @@ sub skin_info {
             font title_color title_align title_size menu_bgcolor menu_fontsize
           )
       ),
+      'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
       ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
         qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo )
       ),
@@ -178,6 +182,7 @@ sub login {
   my $conf = new FS::Conf;
 
   my $svc_x = '';
+  my $session = {};
   if ( $p->{'domain'} eq 'svc_phone'
        && $conf->exists('selfservice_server-phone_login') ) { 
 
@@ -195,8 +200,19 @@ sub login {
 
     $svc_x = $svc_phone;
 
+  } elsif ( $p->{email}
+              && (my $contact = FS::contact->by_selfservice_email($p->{email}))
+          )
+  {
+    return { error => 'Incorrect contact password.' }
+      unless $contact->authenticate_password($p->{'password'});
+
+    $session->{'custnum'} = $contact->custnum;
+
   } else {
 
+    ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
+
     my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
       or return { error => 'Domain '. $p->{'domain'}. ' not found' };
 
@@ -219,31 +235,33 @@ sub login {
 
   }
 
-  my $session = {
-    'svcnum' => $svc_x->svcnum,
-  };
+  if ( $svc_x ) {
 
-  my $cust_svc = $svc_x->cust_svc;
-  my $cust_pkg = $cust_svc->cust_pkg;
-  if ( $cust_pkg ) {
-    my $cust_main = $cust_pkg->cust_main;
-    $session->{'custnum'} = $cust_main->custnum;
-    if ( $conf->exists('pkg-balances') ) {
-      my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
-                          $cust_main->ncancelled_pkgs;
-      $session->{'pkgnum'} = $cust_pkg->pkgnum
-        if scalar(@cust_pkg) > 1;
+    $session->{'svcnum'} = $svc_x->svcnum;
+
+    my $cust_svc = $svc_x->cust_svc;
+    my $cust_pkg = $cust_svc->cust_pkg;
+    if ( $cust_pkg ) {
+      my $cust_main = $cust_pkg->cust_main;
+      $session->{'custnum'} = $cust_main->custnum;
+      if ( $conf->exists('pkg-balances') ) {
+        my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
+                            $cust_main->ncancelled_pkgs;
+        $session->{'pkgnum'} = $cust_pkg->pkgnum
+          if scalar(@cust_pkg) > 1;
+      }
     }
-  }
 
-  #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
-  #return { error => 'Only primary user may log in.' } 
-  #  if $conf->exists('selfservice_server-primary_only')
-  #    && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
-  my $part_pkg = $cust_pkg->part_pkg;
-  return { error => 'Only primary user may log in.' }
-    if $conf->exists('selfservice_server-primary_only')
-       && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
+    #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
+    #return { error => 'Only primary user may log in.' } 
+    #  if $conf->exists('selfservice_server-primary_only')
+    #    && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
+    my $part_pkg = $cust_pkg->part_pkg;
+    return { error => 'Only primary user may log in.' }
+      if $conf->exists('selfservice_server-primary_only')
+         && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
+
+  }
 
   my $session_id;
   do {
@@ -348,6 +366,8 @@ sub access_info {
       $conf->exists('ticket_system-selfservice_edit_subject') && 
       $cust_main->edit_subject;
 
+  $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
+
   return { %$info,
            'custnum'       => $custnum,
            'access_pkgnum' => $session->{'pkgnum'},
@@ -635,11 +655,12 @@ sub billing_history {
 
       push @history, {
         'type'        => 'Line item',
-        'description' => $_->desc. ( $_->sdate && $_->edate
-                                       ? ' '. time2str('%d-%b-%Y', $_->sdate).
-                                         ' To '. time2str('%d-%b-%Y', $_->edate)
-                                       : ''
-                                   ),
+        'description' => $_->desc( $cust_main->locale ).
+                           ( $_->sdate && $_->edate
+                               ? ' '. time2str('%d-%b-%Y', $_->sdate).
+                                 ' To '. time2str('%d-%b-%Y', $_->edate)
+                               : ''
+                           ),
         'amount'      => sprintf('%.2f', $_->setup + $_->recur ),
         'date'        => $cust_bill->_date,
         'date_pretty' =>  time2str('%m/%d/%Y', $cust_bill->_date ),
@@ -829,6 +850,9 @@ sub payment_info {
 
       'card_types' => card_types(),
 
+      'withcvv'     => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
+      'require_cvv' => $conf->exists('selfservice-require_cvv'),
+
       'paytypes' => [ @FS::cust_main::paytypes ],
 
       'paybys' => [ $conf->config('signup_server-payby') ],
@@ -843,7 +867,7 @@ sub payment_info {
 
       'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
 
-      'credit_card_surcharge_percentage' => $conf->config('credit-card-surcharge-percentage'),
+      'credit_card_surcharge_percentage' => scalar($conf->config('credit-card-surcharge-percentage')),
     };
 
   }
@@ -1005,6 +1029,8 @@ sub validate_payment {
           or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
         $paycvv = $1;
       }
+    } elsif ( $conf->exists('selfservice-require_cvv') ) { #and you weren't using a card on file?
+      return { 'error' => 'CVV2 is required' };
     }
   
   } else {
@@ -1022,7 +1048,7 @@ sub validate_payment {
 
   { 
     'cust_main'      => $cust_main, #XXX or just custnum??
-    'amount'         => $amount,
+    'amount'         => sprintf('%.2f', $amount),
     'payby'          => $payby,
     'payinfo'        => $payinfo,
     'paymask'        => $cust_main->mask_payinfo( $payby, $payinfo ),
@@ -1265,6 +1291,50 @@ sub realtime_collect {
   return { 'error' => '', amount => $amount, %$error };
 }
 
+sub start_thirdparty {
+  my $p = shift;
+  my $session = _cache->get($p->{'session_id'})
+    or return { 'error' => "Can't resume session" }; #better error message
+  my $custnum = $session->{'custnum'};
+  my $cust_main = FS::cust_main->by_key($custnum);
+  
+  my $amount = $p->{'amount'}
+    or return { error => 'no amount' };
+
+  my $result = $cust_main->create_payment(
+    'method'      => $p->{'method'},
+    'amount'      => $p->{'amount'},
+    'pkgnum'      => $session->{'pkgnum'},
+    'session_id'  => $p->{'session_id'},
+  );
+  
+  if ( ref($result) ) { # hashref or error
+    return $result;
+  } else {
+    return { error => $result };
+  }
+}
+
+sub finish_thirdparty {
+  my $p = shift;
+  my $session_id = delete $p->{'session_id'};
+  my $session = _cache->get($session_id)
+    or return { 'error' => "Can't resume session" };
+  my $custnum = $session->{'custnum'};
+  my $cust_main = FS::cust_main->by_key($custnum);
+
+  if ( $p->{_cancel} ) {
+    # customer backed out of making a payment
+    return $cust_main->cancel_payment( $session_id );
+  }
+  my $result = $cust_main->execute_payment( $session_id, %$p );
+  if ( ref($result) ) {
+    return $result;
+  } else {
+    return { error => $result };
+  }
+}
+
 sub process_payment_order_pkg {
   my $p = shift;
 
@@ -1583,10 +1653,13 @@ sub list_pkgs {
                           my $primary_cust_svc = $_->primary_cust_svc;
                           +{ $_->hash,
                             $_->part_pkg->hash,
-                            pkg_label => $_->pkg_label,
+                            pkg_label => $_->pkg_locale,
                             status => $_->status,
                             part_svc =>
-                              [ map $_->hashref, $_->available_part_svc ],
+                              [ map { $_->hashref }
+                                  grep { $_->selfservice_access ne 'hidden' }
+                                    $_->available_part_svc
+                              ],
                             cust_svc => 
                               [ map { my $ref = { $_->hash,
                                                   label => [ $_->label ],
@@ -1600,7 +1673,9 @@ sub list_pkgs {
                                       $ref->{svchash}->{svcpart} =  $_->part_svc->svcpart
                                         if $_->part_svc->svcdb eq 'svc_phone'; # hack
                                       $ref;
-                                    } $_->cust_svc
+                                    }
+                                  grep { $_->part_svc->selfservice_access ne 'hidden' }
+                                    $_->cust_svc
                               ],
                             primary_cust_svc =>
                               $primary_cust_svc
@@ -1637,15 +1712,26 @@ sub list_svcs {
   }
 
   my @cust_svc = ();
+  my @cust_pkg_usage = ();
   #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
   foreach my $cust_pkg ( $p->{'ncancelled'} 
                          ? $cust_main->ncancelled_pkgs
                          : $cust_main->unsuspended_pkgs ) {
     next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
     push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
+    push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
   }
 
   @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
+  my %usage_pools;
+  foreach (@cust_pkg_usage) {
+    my $part = $_->part_pkg_usage;
+    my $tag = $part->description . ($part->shared ? 1 : 0);
+    my $row = $usage_pools{$tag} 
+          ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
+    $row->[1] += $_->minutes; # minutes remaining
+    $row->[2] += $part->minutes; # minutes total
+  }
 
   if ( $p->{'svcdb'} ) {
     my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
@@ -1681,7 +1767,7 @@ sub list_svcs {
               'svcdb'          => $svcdb,
               'label'          => $label,
               'value'          => $value,
-              'pkg_label'      => $cust_pkg->pkg_label,
+              'pkg_label'      => $cust_pkg->pkg_locale,
               'pkg_status'     => $cust_pkg->status,
               'readonly'       => ($part_svc->selfservice_access eq 'readonly'),
             );
@@ -1717,7 +1803,34 @@ sub list_svcs {
               } else {
                 $hash{'name'} = $cust_main->name;
               }
+            } elsif ( $svcdb eq 'svc_phone' ) {
+              # could potentially show lots of things...
+              $hash{'outbound'} = 1;
+              $hash{'inbound'}  = 0;
+              if ( $part_pkg->plan eq 'voip_inbound' ) {
+                $hash{'outbound'} = 0;
+                $hash{'inbound'}  = 1;
+              } elsif ( $part_pkg->option('selfservice_inbound_format')
+                    or  $conf->config('selfservice-default_inbound_cdr_format')
+              ) {
+                $hash{'inbound'}  = 1;
+              }
+              foreach (qw(inbound outbound)) {
+                # hmm...we can't filter by status here, because there might
+                # not be cdr_terminations at all.  have to go by date.
+                # find all since the last bill date.
+                # XXX cdr types?  we are going to need them.
+                if ( $hash{$_} ) {
+                  my $sum_cdr = $svc_x->sum_cdrs(
+                    'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
+                    'begin'   => ($cust_pkg->last_bill || 0),
+                    'nonzero' => 1,
+                  );
+                  $hash{$_} = $sum_cdr->hashref;
+                }
+              }
             }
+
             # elsif ( $svcdb eq 'svc_phone' || $svcdb eq 'svc_port' ) {
             #  %hash = (
             #    %hash,
@@ -1728,6 +1841,11 @@ sub list_svcs {
           }
           @cust_svc
     ],
+    'usage_pools' => [
+      map { $usage_pools{$_} }
+      sort { $a cmp $b }
+      keys %usage_pools
+    ],
   };
 
 }
@@ -1782,27 +1900,14 @@ sub svc_status_hash {
 
 }
 
-sub set_svc_status_hash {
-  my $p = shift;
+sub set_svc_status_hash    { _svc_method_X(shift, 'export_setstatus') }
+sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
+sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
+sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
+sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
 
-  my($context, $session, $custnum) = _custoragent_session_custnum($p);
-  return { 'error' => $session } if $context eq 'error';
-
-  #XXX only svc_acct for now
-  my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
-    or return { 'error' => "Service not found" };
-
-  warn "set_svc_status_hash ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
-    if $DEBUG;
-  my $error = $svc_x->export_setstatus($p); #$p? returns error?
-  return { 'error' => $error } if $error;
-
-  return {}; #? { 'error' => '' }
-
-}
-
-sub set_svc_status_listadd {
-  my $p = shift;
+sub _svc_method_X {
+  my( $p, $method ) = @_;
 
   my($context, $session, $custnum) = _custoragent_session_custnum($p);
   return { 'error' => $session } if $context eq 'error';
@@ -1811,35 +1916,15 @@ sub set_svc_status_listadd {
   my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
     or return { 'error' => "Service not found" };
 
-  warn "set_svc_status_listadd ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
+  warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
     if $DEBUG;
-  my $error = $svc_x->export_setstatus_listadd($p); #$p? returns error?
+  my $error = $svc_x->$method($p); #$p? returns error?
   return { 'error' => $error } if $error;
 
   return {}; #? { 'error' => '' }
 
 }
 
-sub set_svc_status_listdel {
-  my $p = shift;
-
-  my($context, $session, $custnum) = _custoragent_session_custnum($p);
-  return { 'error' => $session } if $context eq 'error';
-
-  #XXX only svc_acct for now
-  my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
-    or return { 'error' => "Service not found" };
-
-  warn "set_svc_status_listdel ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
-    if $DEBUG;
-  my $error = $svc_x->export_setstatus_listdel($p); #$p? returns error?
-  return { 'error' => $error } if $error;
-
-  return {}; #? { 'error' => '' }
-
-}
-
-
 sub acct_forward_info {
   my $p = shift;
 
@@ -2023,7 +2108,7 @@ sub _list_cdr_usage {
   # we have to return the results all at once...
   my($svc_phone, $begin, $end, %opt) = @_;
   map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
-    $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, );
+    $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, %opt );
 }
 
 sub list_cdr_usage {
@@ -2053,18 +2138,21 @@ sub _usage_details {
   my %callback_opt;
   my $header = [];
   if ( $svcdb eq 'svc_phone' ) {
-    my $format   = $cust_pkg->part_pkg->option('output_format') || '';
-    $format = '' if $format =~ /^sum_/;
-    # sensible default if there is no format or it's a summary format
-    if ( $cust_pkg->part_pkg->plan eq 'voip_inbound' ) {
-      $format ||= 'source_default';
+    my $conf = FS::Conf->new;
+    my $format = '';
+    if ( $p->{inbound} ) {
+      $format = $cust_pkg->part_pkg->option('selfservice_inbound_format') 
+                || $conf->config('selfservice-default_inbound_cdr_format')
+                || 'source_default';
       $callback_opt{inbound} = 1;
+    } else {
+      $format = $cust_pkg->part_pkg->option('selfservice_format')
+                || $conf->config('selfservice-default_cdr_format')
+                || 'default';
     }
-    else {
-      $format ||= 'default';
-    }
-    
+
     $callback_opt{format} = $format;
+    $callback_opt{use_clid} = 1;
     $header = [ split(',', FS::cdr::invoice_header($format) ) ];
   }
 
@@ -2123,6 +2211,7 @@ sub _usage_details {
     'svcnum'    => $p->{svcnum},
     'beginning' => $p->{beginning},
     'ending'    => $p->{ending},
+    'inbound'   => $p->{inbound},
     'previous'  => ($previous > $start) ? $previous : $start,
     'next'      => ($next < $end) ? $next : $end,
     'header'    => $header,
@@ -2249,6 +2338,11 @@ sub change_pkg {
   my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
     or return { 'error' => "unknown package $p->{pkgnum}" };
 
+  #if someone does need self-service package change of suspended packages,
+  # figure out how to be more discriminating
+  return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
+    if $cust_pkg->status eq 'suspended';
+
   my @newpkg;
   my $error = FS::cust_pkg::order( $custnum,
                                    [$p->{pkgpart}],
@@ -2259,7 +2353,7 @@ sub change_pkg {
   my $conf = new FS::Conf;
   if ( $conf->exists('signup_server-realtime') ) {
 
-    my $bill_error = _do_bop_realtime( $cust_main, $status );
+    my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_credit'=>1 );
 
     if ($bill_error) {
       $newpkg[0]->suspend;
@@ -2331,25 +2425,32 @@ sub order_recharge {
 }
 
 sub _do_bop_realtime {
-  my ($cust_main, $status) = (shift, shift);
+  my ($cust_main, $status, %opt) = @_;
 
     my $old_balance = $cust_main->balance;
 
     my $bill_error =    $cust_main->bill
-                     || $cust_main->apply_payments_and_credits
-                     || $cust_main->realtime_collect('selfservice' => 1);
+                     || $cust_main->apply_payments_and_credits;
+
+    $bill_error ||= $cust_main->realtime_collect('selfservice' => 1)
+      if $cust_main->payby =~ /^(CARD|CHEK)$/;
 
     if (    $cust_main->balance > $old_balance
          && $cust_main->balance > 0
-         && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/ ?
-              1 : $status eq 'suspended' ) ) {
-      #this makes sense.  credit is "un-doing" the invoice
-      my $conf = new FS::Conf;
-      $cust_main->credit( sprintf("%.2f", $cust_main->balance - $old_balance ),
-                          'self-service decline',
-                          'reason_type' => $conf->config('signup_credit_type'),
-                        );
-      $cust_main->apply_credits( 'order' => 'newest' );
+         && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/
+                || $status eq 'suspended'
+            )
+       )
+    {
+      unless ( $opt{'no_credit'} ) {
+        #this makes sense.  credit is "un-doing" the invoice
+        my $conf = new FS::Conf;
+        $cust_main->credit( sprintf("%.2f", $cust_main->balance-$old_balance ),
+                            'self-service decline',
+                            reason_type=>$conf->config('signup_credit_type'),
+                          );
+        $cust_main->apply_credits( 'order' => 'newest' );
+      }
 
       return { 'error' => '_decline', 'bill_error' => $bill_error };
     }
@@ -2747,13 +2848,26 @@ sub myaccount_passwd {
   } )
     or return { 'error' => "Service not found" };
 
-  if ( exists($p->{'old_password'}) ) {
-    return { 'error' => "Incorrect password." }
-      unless $svc_acct->check_password($p->{'old_password'});
-  }
+  my $error = '';
+
+  my $conf = new FS::Conf;
+  $error = 'Password too short.'
+    if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
+  $error = 'Password too long.'
+    if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
 
   $svc_acct->set_password($p->{'new_password'});
-  my $error = $svc_acct->replace();
+  $error ||= $svc_acct->replace();
+
+  #regular pw change in self-service should change contact pw too, otherwise its
+  #way too confusing.  hell its confusing they're separate at all, but alas.
+  #need to support the "ISP provides email that's used as a contact email" case
+  #as well as we can.
+  my $contact = FS::contact->by_selfservice_email($svc_acct->email);
+  if ( $contact && $contact->custnum == $custnum ) {
+    #svc_acct was successful but this one returns an error?  "shouldn't happen"
+    $error ||= $contact->change_password($p->{'new_password'});
+  }
 
   my($label, $value) = $svc_acct->cust_svc->label;
 
@@ -2764,29 +2878,113 @@ sub myaccount_passwd {
 
 }
 
+#  sub contact_passwd {
+#    my $p = shift;
+#    my($context, $session, $custnum) = _custoragent_session_custnum($p);
+#    return { 'error' => $session } if $context eq 'error';
+#  
+#    return { 'error' => 'Not logged in as a contact.' }
+#      unless $session->{'contactnum'};
+#  
+#    return { 'error' => "New passwords don't match." }
+#      if $p->{'new_password'} ne $p->{'new_password2'};
+#  
+#    return { 'error' => 'Enter new password' }
+#      unless length($p->{'new_password'});
+#  
+#    #my $search = { 'custnum' => $custnum };
+#    #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
+#    $custnum =~ /^(\d+)$/ or die "illegal custnum";
+#    my $search = " AND selfservice_access IS NOT NULL ".
+#                 " AND selfservice_access = 'Y' ".
+#                 " AND ( disabled IS NULL OR disabled = '' )".
+#                 " AND custnum IS NOT NULL AND custnum = $1";
+#    $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
+#  
+#    my $contact = qsearchs( {
+#      'table'     => 'contact',
+#      'addl_from' => 'LEFT JOIN cust_main USING ( custnum ) ',
+#      'hashref'   => { 'contactnum' => $session->{'contactnum'}, },
+#      'extra_sql' => $search, #important
+#    } )
+#      or return { 'error' => "Email not found" }; #?  how did we get logged in?
+#                                                  # deleted since then?
+#  
+#    my $error = '';
+#  
+#    # use these svc_acct length restrictions??
+#    my $conf = new FS::Conf;
+#    $error = 'Password too short.'
+#      if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
+#    $error = 'Password too long.'
+#      if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
+#  
+#    $error ||= $contact->change_password($p->{'new_password'});
+#  
+#    return { 'error' => $error, };
+#  
+#  }
+
 sub reset_passwd {
   my $p = shift;
 
+  my $info = skin_info($p);
+
   my $conf = new FS::Conf;
   my $verification = $conf->config('selfservice-password_reset_verification')
-    or return { 'error' => 'Password resets disabled' };
+    or return { %$info, 'error' => 'Password resets disabled' };
+
+  my $contact = '';
+  my $svc_acct = '';
+  my $cust_main = '';
+  if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
+  
+    $contact = FS::contact->by_selfservice_email($p->{'email'});
+
+    $cust_main = $contact->cust_main if $contact;
+
+    #also look for an svc_acct, otherwise it would be super confusing
+
+    my($username, $domain) = split('@', $p->{'email'});
+    my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
+    if ( $svc_domain ) {
+      $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
+                                         'domsvc'   => $svc_domain->svcnum  }
+                          );
+      if ( $svc_acct ) {
+        my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
+        $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
+
+        #precaution: don't change svc_acct password not part of the same
+        # customer as contact
+        $svc_acct = '' if ! $cust_pkg
+                       || $cust_pkg->custnum != $cust_main->custnum;
+      }
+      
+    }
 
-  my $username = $p->{'username'};
+    return { %$info, 'error' => 'Email address not found' }
+      unless $contact || $svc_acct;
 
-  my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
-    or return { 'error' => 'Account not found' };
+  } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
 
-  my $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
-                                        'domsvc'   => $svc_domain->svcnum  }
-                         )
-    or return { 'error' => 'Account not found' };
+    my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
+      or return { %$info, 'error' => 'Account not found' };
+
+    $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
+                                       'domsvc'   => $svc_domain->svcnum  }
+                        )
+      or return { %$info, 'error' => 'Account not found' };
 
-  my $cust_pkg = $svc_acct->cust_svc->cust_pkg
-    or return { 'error' => 'Account not found' };
+    my $cust_pkg = $svc_acct->cust_svc->cust_pkg
+      or return { %$info, 'error' => 'Account not found' };
 
-  my $cust_main = $cust_pkg->cust_main;
+    $cust_main = $cust_pkg->cust_main;
+
+  }
 
   my %verify = (
+    'email'   => sub { 1; },
     'paymask' => sub { 
       my( $p, $cust_main ) = @_;
       $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
@@ -2813,42 +3011,62 @@ sub reset_passwd {
   foreach my $verify ( split(',', $verification) ) {
 
     &{ $verify{$verify} }( $p, $cust_main )
-      or return { 'error' => 'Account not found' };
+      or return { %$info, 'error' => 'Account not found' };
 
   }
 
-  #okay, we're verified, now create a unique session
+  #okay, we're verified
 
-  my $reset_session = {
-    'svcnum' => $svc_acct->svcnum,
-  };
+  if ( $contact ) {
 
-  my $timeout = '1 hour'; #?
+    my $error = $contact->send_reset_email(
+                            'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
+                          );
+
+    if ( $error ) {
+      return { %$info, 'error' => $error }; #????
+    }
+
+  } elsif ( $svc_acct ) {
+
+    #create a unique session
+
+    my $reset_session = {
+      'svcnum'   => $svc_acct->svcnum,
+      'agentnum' =>
+    };
+
+    my $timeout = '1 hour'; #?
+
+    my $reset_session_id;
+    do {
+      $reset_session_id = sha512_hex(time(). {}. rand(). $$)
+    } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
+      #just in case
+
+    _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
+
+    #email it
+
+    my $msgnum = $conf->config('selfservice-password_reset_msgnum',
+                               $cust_main->agentnum);
+    #die "selfservice-password_reset_msgnum unset" unless $msgnum;
+    return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
+      unless $msgnum;
+    my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
+    my $error = $msg_template->send( 'cust_main'     => $cust_main,
+                                     'object'        => $svc_acct,
+                                     'substitutions' => {
+                                       'session_id' => $reset_session_id,
+                                     }
+                                   );
+    if ( $error ) {
+      return { %$info, 'error' => $error }; #????
+    }
 
-  my $reset_session_id;
-  do {
-    $reset_session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
-  } until ( ! defined _cache->get("reset_passwd_$reset_session_id") ); #just in case
-
-  _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
-
-  #email it
-
-  my $msgnum = $conf->config('selfservice-password_reset_msgnum', $cust_main->agentnum);
-  #die "selfservice-password_reset_msgnum unset" unless $msgnum;
-  return { 'error' => "selfservice-password_reset_msgnum unset" } unless $msgnum;
-  my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
-  my $error = $msg_template->send( 'cust_main'     => $cust_main,
-                                   'object'        => $svc_acct,
-                                   'substitutions' => {
-                                     'session_id' => $reset_session_id,
-                                   }
-                                 );
-  if ( $error ) {
-    return { 'error' => $error }; #????
   }
 
-  return { 'error' => '' };
+  return { %$info, 'error' => '' };
 }
 
 sub check_reset_passwd {
@@ -2861,14 +3079,46 @@ sub check_reset_passwd {
   my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
     or return { 'error' => "Can't resume session" }; #better error message
 
-  my $svcnum = $reset_session->{'svcnum'};
+  if ( $reset_session->{'svcnum'} ) {
 
-  my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
-    or return { 'error' => "Service not found" };
+    my $svcnum = $reset_session->{'svcnum'};
 
-  return { 'error'    => '',
-           'username' => $svc_acct->username,
-         };
+    my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
+      or return { 'error' => "Service not found" };
+
+    $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
+    my $info = skin_info($p);
+
+    return { %$info,
+             'error'      => '',
+             'session_id' => $p->{'session_id'},
+             'username'   => $svc_acct->username,
+           };
+
+  } elsif ( $reset_session->{'contactnum'} ) {
+
+    my $contactnum = $reset_session->{'contactnum'};
+
+    my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
+      or return { 'error' => "Contact not found" };
+
+    my @contact_email = $contact->contact_email;
+    return { 'error' => 'No contact email' } unless @contact_email;
+
+    $p->{'agentnum'} = $contact->cust_main->agentnum;
+    my $info = skin_info($p);
+
+    return { %$info,
+             'error'      => '',
+             'session_id' => $p->{'session_id'},
+             'email'      => $contact_email[0]->email, #the first?
+           };
+
+  } else {
+
+    return { 'error' => 'No svcnum or contactnum in session' }; #??
+
+  }
 
 }
 
@@ -2879,29 +3129,70 @@ sub process_reset_passwd {
   my $verification = $conf->config('selfservice-password_reset_verification')
     or return { 'error' => 'Password resets disabled' };
 
-  return { 'error' => "New passwords don't match." }
+  my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
+    or return { 'error' => "Can't resume session" }; #better error message
+
+  my $info = '';
+
+  my $svc_acct = '';
+  if ( $reset_session->{'svcnum'} ) {
+
+    my $svcnum = $reset_session->{'svcnum'};
+
+    $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
+      or return { 'error' => "Service not found" };
+
+    $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
+    $info ||= skin_info($p);
+
+  }
+
+  my $contact = '';
+  if ( $reset_session->{'contactnum'} ) {
+
+    my $contactnum = $reset_session->{'contactnum'};
+
+    $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
+      or return { 'error' => "Contact not found" };
+
+    $p->{'agentnum'} ||= $contact->cust_main->agentnum;
+    $info ||= skin_info($p);
+
+  }
+
+  return { %$info, 'error' => "New passwords don't match." }
     if $p->{'new_password'} ne $p->{'new_password2'};
 
-  return { 'error' => 'Enter new password' }
+  return { %$info, 'error' => 'Enter new password' }
     unless length($p->{'new_password'});
 
-  my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
-    or return { 'error' => "Can't resume session" }; #better error message
+  if ( $svc_acct ) {
 
-  my $svcnum = $reset_session->{'svcnum'};
+    $svc_acct->set_password($p->{'new_password'});
+    my $error = $svc_acct->replace();
 
-  my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
-    or return { 'error' => "Service not found" };
+    return { %$info, 'error' => $error } if $error;
 
-  $svc_acct->set_password($p->{'new_password'});
-  my $error = $svc_acct->replace();
+    #my($label, $value) = $svc_acct->cust_svc->label;
+    #return { 'error' => $error,
+    #         #'label' => $label,
+    #         #'value' => $value,
+    #       };
 
-  my($label, $value) = $svc_acct->cust_svc->label;
+  }
 
-  return { 'error' => $error,
-           #'label' => $label,
-           #'value' => $value,
-         };
+  if ( $contact ) {
+
+    my $error = $contact->change_password($p->{'new_password'});
+
+    return { %$info, 'error' => $error }; # if $error;
+
+  }
+
+  #password changed ,so remove session, don't want it reused
+  _cache->remove($p->{'session_id'});
+
+  return { %$info, 'error' => '' };
 
 }