+++ /dev/null
-# {{{ BEGIN BPS TAGGED BLOCK
-#
-# COPYRIGHT:
-#
-# This software is Copyright (c) 1996-2004 Best Practical Solutions, LLC
-# <jesse@bestpractical.com>
-#
-# (Except where explicitly superseded by other copyright notices)
-#
-#
-# LICENSE:
-#
-# This work is made available to you under the terms of Version 2 of
-# the GNU General Public License. A copy of that license should have
-# been provided with this software, but in any event can be snarfed
-# from www.gnu.org.
-#
-# This work is distributed in the hope that it will be useful, but
-# WITHOUT ANY WARRANTY; without even the implied warranty of
-# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
-# General Public License for more details.
-#
-# You should have received a copy of the GNU General Public License
-# along with this program; if not, write to the Free Software
-# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
-#
-#
-# CONTRIBUTION SUBMISSION POLICY:
-#
-# (The following paragraph is not intended to limit the rights granted
-# to you to modify and distribute this software under the terms of
-# the GNU General Public License and is only of importance to you if
-# you choose to contribute your changes and enhancements to the
-# community by submitting them to Best Practical Solutions, LLC.)
-#
-# By intentionally submitting any modifications, corrections or
-# derivatives to this work, or any other work intended for use with
-# Request Tracker, to Best Practical Solutions, LLC, you confirm that
-# you are the copyright holder for those contributions and you grant
-# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
-# royalty-free, perpetual, license to use, copy, create derivative
-# works based on those contributions, and sublicense and distribute
-# those contributions and any derivatives thereof.
-#
-# }}} END BPS TAGGED BLOCK
-package RT::EmailParser;
-
-
-use base qw/RT::Base/;
-
-use strict;
-use Mail::Address;
-use MIME::Entity;
-use MIME::Head;
-use MIME::Parser;
-use File::Temp qw/tempdir/;
-
-=head1 NAME
-
- RT::EmailParser - helper functions for parsing parts from incoming
- email messages
-
-=head1 SYNOPSIS
-
-
-=head1 DESCRIPTION
-
-
-=begin testing
-
-ok(require RT::EmailParser);
-
-=end testing
-
-
-=head1 METHODS
-
-=head2 new
-
-
-=cut
-
-sub new {
- my $proto = shift;
- my $class = ref($proto) || $proto;
- my $self = {};
- bless ($self, $class);
- return $self;
-}
-
-
-
-# {{{ sub debug
-
-sub debug {
- my $val = shift;
- my ($debug);
- if ($val) {
- $RT::Logger->debug( $val . "\n" );
- if ($debug) {
- print STDERR "$val\n";
- }
- }
- if ($debug) {
- return (1);
- }
-}
-
-# }}}
-
-# {{{ sub CheckForLoops
-
-sub CheckForLoops {
- my $self = shift;
-
- my $head = $self->Head;
-
- #If this instance of RT sent it our, we don't want to take it in
- my $RTLoop = $head->get("X-RT-Loop-Prevention") || "";
- chomp($RTLoop); #remove that newline
- if ( $RTLoop =~ /^\Q$RT::rtname\E/o ) {
- return (1);
- }
-
- # TODO: We might not trap the case where RT instance A sends a mail
- # to RT instance B which sends a mail to ...
- return (undef);
-}
-
-# }}}
-
-# {{{ sub CheckForSuspiciousSender
-
-sub CheckForSuspiciousSender {
- my $self = shift;
-
- #if it's from a postmaster or mailer daemon, it's likely a bounce.
-
- #TODO: better algorithms needed here - there is no standards for
- #bounces, so it's very difficult to separate them from anything
- #else. At the other hand, the Return-To address is only ment to be
- #used as an error channel, we might want to put up a separate
- #Return-To address which is treated differently.
-
- #TODO: search through the whole email and find the right Ticket ID.
-
- my ( $From, $junk ) = $self->ParseSenderAddressFromHead();
-
- if ( ( $From =~ /^mailer-daemon/i ) or ( $From =~ /^postmaster/i ) ) {
- return (1);
-
- }
-
- return (undef);
-
-}
-
-# }}}
-
-# {{{ sub CheckForAutoGenerated
-sub CheckForAutoGenerated {
- my $self = shift;
- my $head = $self->Head;
-
- my $Precedence = $head->get("Precedence") || "";
- if ( $Precedence =~ /^(bulk|junk)/i ) {
- return (1);
- }
- else {
- return (undef);
- }
-}
-
-# }}}
-
-
-=head2 SmartParseMIMEEntityFromScalar { Message => SCALAR_REF, Decode => BOOL }
-
-Parse a message stored in a scalar from scalar_ref
-
-
-=cut
-
-sub SmartParseMIMEEntityFromScalar {
- my $self = shift;
- my %args = ( Message => undef, Decode => 1, @_ );
-
- my ( $fh, $temp_file );
- eval {
-
- for ( 1 .. 10 ) {
-
- # on NFS and NTFS, it is possible that tempfile() conflicts
- # with other processes, causing a race condition. we try to
- # accommodate this by pausing and retrying.
- last
- if ( $fh, $temp_file ) =
- eval { File::Temp::tempfile( undef, UNLINK => 0 ) };
- sleep 1;
- }
- if ($fh) {
-
- #thank you, windows
- binmode $fh;
- $fh->autoflush(1);
- print $fh $args{'Message'};
- close($fh);
- if ( -f $temp_file ) {
-
- # We have to trust the temp file's name -- untaint it
- $temp_file =~ /(.*)/;
- $self->ParseMIMEEntityFromFile( $1, $args{'Decode'} );
- unlink($1);
- }
- }
- };
-
- #If for some reason we weren't able to parse the message using a temp file
- # try it with a scalar
- if ( $@ || !$self->Entity ) {
- $self->ParseMIMEEntityFromScalar( $args{'Message'}, $args{'Decode'} );
- }
-
-}
-
-# {{{ sub ParseMIMEEntityFromSTDIN
-
-sub ParseMIMEEntityFromSTDIN {
- my $self = shift;
- my $postprocess = (@_ ? shift : 1);
- return $self->ParseMIMEEntityFromFileHandle(\*STDIN, $postprocess);
-}
-
-# }}}
-
-=head2 ParseMIMEEntityFromScalar $message
-
-Takes either a scalar or a reference to a scalr which contains a stringified MIME message.
-Parses it.
-
-Returns true if it wins.
-Returns false if it loses.
-
-
-=cut
-
-sub ParseMIMEEntityFromScalar {
- my $self = shift;
- my $message = shift;
- my $postprocess = (@_ ? shift : 1);
- $self->_ParseMIMEEntity($message,'parse_data', $postprocess);
-}
-
-
-# {{{ ParseMIMEEntityFromFilehandle *FH
-
-=head2 ParseMIMEEntityFromFilehandle *FH
-
-Parses a mime entity from a filehandle passed in as an argument
-
-=cut
-
-sub ParseMIMEEntityFromFileHandle {
- my $self = shift;
- my $filehandle = shift;
- my $postprocess = (@_ ? shift : 1);
- $self->_ParseMIMEEntity($filehandle,'parse', $postprocess);
-}
-
-# }}}
-
-# {{{ ParseMIMEEntityFromFile
-
-=head2 ParseMIMEEntityFromFile
-
-Parses a mime entity from a filename passed in as an argument
-
-=cut
-
-sub ParseMIMEEntityFromFile {
- my $self = shift;
- my $file = shift;
- my $postprocess = (@_ ? shift : 1);
- $self->_ParseMIMEEntity($file,'parse_open',$postprocess);
-}
-
-# }}}
-#
-# {{{ _ParseMIMEEntity {
-sub _ParseMIMEEntity {
- my $self = shift;
- my $message = shift;
- my $method = shift;
- my $postprocess = shift;
- # Create a new parser object:
-
- my $parser = MIME::Parser->new();
- $self->_SetupMIMEParser($parser);
-
-
- # TODO: XXX 3.0 we really need to wrap this in an eval { }
- unless ( $self->{'entity'} = $parser->$method($message) ) {
- $RT::Logger->crit("Couldn't parse MIME stream and extract the submessages");
- # Try again, this time without extracting nested messages
- $parser->extract_nested_messages(0);
- unless ( $self->{'entity'} = $parser->$method($message) ) {
- $RT::Logger->crit("couldn't parse MIME stream");
- return ( undef);
- }
- }
- if ($postprocess) {
- $self->_PostProcessNewEntity() ;
- }
-
-}
-
-
-# }}}
-
-# {{{ _PostProcessNewEntity
-
-=head2 _PostProcessNewEntity
-
-cleans up and postprocesses a newly parsed MIME Entity
-
-=cut
-
-sub _PostProcessNewEntity {
- my $self = shift;
-
- #Now we've got a parsed mime object.
-
- # try to convert text parts into utf-8 charset
- RT::I18N::SetMIMEEntityToEncoding($self->{'entity'}, 'utf-8');
-
-
- # Unfold headers that are have embedded newlines
- $self->Head->unfold;
-
-
-}
-
-# }}}
-
-# {{{ sub ParseTicketId
-
-sub ParseTicketId {
- my $self = shift;
-
- my $Subject = shift;
-
- if ( $Subject =~ s/\[\Q$RT::rtname\E\s+\#(\d+)\s*\]//i ) {
- my $id = $1;
- $RT::Logger->debug("Found a ticket ID. It's $id");
- return ($id);
- }
- else {
- return (undef);
- }
-}
-
-# }}}
-
-
-
-# {{{ ParseCcAddressesFromHead
-
-=head2 ParseCcAddressesFromHead HASHREF
-
-Takes a hashref object containing QueueObj, Head and CurrentUser objects.
-Returns a list of all email addresses in the To and Cc
-headers b<except> the current Queue\'s email addresses, the CurrentUser\'s
-email address and anything that the $RTAddressRegexp matches.
-
-=cut
-
-sub ParseCcAddressesFromHead {
-
- my $self = shift;
-
- my %args = (
- QueueObj => undef,
- CurrentUser => undef,
- @_
- );
-
- my (@Addresses);
-
- my @ToObjs = Mail::Address->parse( $self->Head->get('To') );
- my @CcObjs = Mail::Address->parse( $self->Head->get('Cc') );
-
- foreach my $AddrObj ( @ToObjs, @CcObjs ) {
- my $Address = $AddrObj->address;
- my $user = RT::User->new($RT::SystemUser);
- $Address = $user->CanonicalizeEmailAddress($Address);
- next if ( $args{'CurrentUser'}->EmailAddress =~ /^$Address$/i );
- next if ( $args{'QueueObj'}->CorrespondAddress =~ /^$Address$/i );
- next if ( $args{'QueueObj'}->CommentAddress =~ /^$Address$/i );
- next if ( IsRTAddress($Address) );
-
- push ( @Addresses, $Address );
- }
- return (@Addresses);
-}
-
-# }}}
-
-# {{{ ParseSenderAdddressFromHead
-
-=head2 ParseSenderAddressFromHead
-
-Takes a MIME::Header object. Returns a tuple: (user@host, friendly name)
-of the From (evaluated in order of Reply-To:, From:, Sender)
-
-=cut
-
-sub ParseSenderAddressFromHead {
- my $self = shift;
-
- #Figure out who's sending this message.
- my $From = $self->Head->get('Reply-To')
- || $self->Head->get('From')
- || $self->Head->get('Sender');
- return ( $self->ParseAddressFromHeader($From) );
-}
-
-# }}}
-
-# {{{ ParseErrorsToAdddressFromHead
-
-=head2 ParseErrorsToAddressFromHead
-
-Takes a MIME::Header object. Return a single value : user@host
-of the From (evaluated in order of Errors-To:,Reply-To:, From:, Sender)
-
-=cut
-
-sub ParseErrorsToAddressFromHead {
- my $self = shift;
-
- #Figure out who's sending this message.
-
- foreach my $header ( 'Errors-To', 'Reply-To', 'From', 'Sender' ) {
-
- # If there's a header of that name
- my $headerobj = $self->Head->get($header);
- if ($headerobj) {
- my ( $addr, $name ) = $self->ParseAddressFromHeader($headerobj);
-
- # If it's got actual useful content...
- return ($addr) if ($addr);
- }
- }
-}
-
-# }}}
-
-# {{{ ParseAddressFromHeader
-
-=head2 ParseAddressFromHeader ADDRESS
-
-Takes an address from $self->Head->get('Line') and returns a tuple: user@host, friendly name
-
-=cut
-
-sub ParseAddressFromHeader {
- my $self = shift;
- my $Addr = shift;
-
- # Perl 5.8.0 breaks when doing regex matches on utf8
- Encode::_utf8_off($Addr) if $] == 5.008;
- my @Addresses = Mail::Address->parse($Addr);
-
- my $AddrObj = $Addresses[0];
-
- unless ( ref($AddrObj) ) {
- return ( undef, undef );
- }
-
- my $Name = ( $AddrObj->phrase || $AddrObj->comment || $AddrObj->address );
-
- #Lets take the from and load a user object.
- my $Address = $AddrObj->address;
-
- return ( $Address, $Name );
-}
-
-# }}}
-
-# {{{ IsRTAddress
-
-=item IsRTaddress ADDRESS
-
-Takes a single parameter, an email address.
-Returns true if that address matches the $RTAddressRegexp.
-Returns false, otherwise.
-
-=begin testing
-
-is(RT::EmailParser::IsRTAddress("","rt\@example.com"),1, "Regexp matched rt address" );
-is(RT::EmailParser::IsRTAddress("","frt\@example.com"),undef, "Regexp didn't match non-rt address" );
-
-=end testing
-
-=cut
-
-sub IsRTAddress {
- my $self = shift;
- my $address = shift;
-
- # Example: the following rule would tell RT not to Cc
- # "tickets@noc.example.com"
- if ( defined($RT::RTAddressRegexp) &&
- $address =~ /$RT::RTAddressRegexp/ ) {
- return(1);
- } else {
- return (undef);
- }
-}
-
-# }}}
-
-
-# {{{ CullRTAddresses
-
-=item CullRTAddresses ARRAY
-
-Takes a single argument, an array of email addresses.
-Returns the same array with any IsRTAddress()es weeded out.
-
-=begin testing
-
-@before = ("rt\@example.com", "frt\@example.com");
-@after = ("frt\@example.com");
-ok(eq_array(RT::EmailParser::CullRTAddresses("",@before),@after), "CullRTAddresses only culls RT addresses");
-
-=end testing
-
-=cut
-
-sub CullRTAddresses {
- my $self = shift;
- my @addresses= (@_);
- my @addrlist;
-
- foreach my $addr( @addresses ) {
- push (@addrlist, $addr) unless IsRTAddress("", $addr);
- }
- return (@addrlist);
-}
-
-# }}}
-
-
-# {{{ LookupExternalUserInfo
-
-
-# LookupExternalUserInfo is a site-definable method for synchronizing
-# incoming users with an external data source.
-#
-# This routine takes a tuple of EmailAddress and FriendlyName
-# EmailAddress is the user's email address, ususally taken from
-# an email message's From: header.
-# FriendlyName is a freeform string, ususally taken from the "comment"
-# portion of an email message's From: header.
-#
-# If you define an AutoRejectRequest template, RT will use this
-# template for the rejection message.
-
-
-=item LookupExternalUserInfo
-
- LookupExternalUserInfo is a site-definable method for synchronizing
- incoming users with an external data source.
-
- This routine takes a tuple of EmailAddress and FriendlyName
- EmailAddress is the user's email address, ususally taken from
- an email message's From: header.
- FriendlyName is a freeform string, ususally taken from the "comment"
- portion of an email message's From: header.
-
- It returns (FoundInExternalDatabase, ParamHash);
-
- FoundInExternalDatabase must be set to 1 before return if the user was
- found in the external database.
-
- ParamHash is a Perl parameter hash which can contain at least the following
- fields. These fields are used to populate RT's users database when the user
- is created
-
- EmailAddress is the email address that RT should use for this user.
- Name is the 'Name' attribute RT should use for this user.
- 'Name' is used for things like access control and user lookups.
- RealName is what RT should display as the user's name when displaying
- 'friendly' names
-
-=cut
-
-sub LookupExternalUserInfo {
- my $self = shift;
- my $EmailAddress = shift;
- my $RealName = shift;
-
- my $FoundInExternalDatabase = 1;
- my %params;
-
- #Name is the RT username you want to use for this user.
- $params{'Name'} = $EmailAddress;
- $params{'EmailAddress'} = $EmailAddress;
- $params{'RealName'} = $RealName;
-
- # See RT's contributed code for examples.
- # http://www.fsck.com/pub/rt/contrib/
- return ($FoundInExternalDatabase, %params);
-}
-
-# }}}
-
-# {{{ Accessor methods for parsed email messages
-
-=head2 Head
-
-Return the parsed head from this message
-
-=cut
-
-sub Head {
- my $self = shift;
- return $self->Entity->head;
-}
-
-=head2 Entity
-
-Return the parsed Entity from this message
-
-=cut
-
-sub Entity {
- my $self = shift;
- return $self->{'entity'};
-}
-
-# }}}
-# {{{ _SetupMIMEParser
-
-=head2 _SetupMIMEParser $parser
-
-A private instance method which sets up a mime parser to do its job
-
-=cut
-
-
- ## TODO: Does it make sense storing to disk at all? After all, we
- ## need to put each msg as an in-core scalar before saving it to
- ## the database, don't we?
-
- ## At the same time, we should make sure that we nuke attachments
- ## Over max size and return them
-
-sub _SetupMIMEParser {
- my $self = shift;
- my $parser = shift;
-
- # Set up output directory for files:
-
- my $tmpdir = File::Temp::tempdir( TMPDIR => 1, CLEANUP => 1 );
- push ( @{ $self->{'AttachmentDirs'} }, $tmpdir );
- $parser->output_dir($tmpdir);
- $parser->filer->ignore_filename(1);
-
- #If someone includes a message, extract it
- $parser->extract_nested_messages(1);
-
- $parser->extract_uuencode(1); ### default is false
-
- # Set up the prefix for files with auto-generated names:
- $parser->output_prefix("part");
-
- # do _not_ store each msg as in-core scalar;
-
- $parser->output_to_core(0);
-
- # From the MIME::Parser docs:
- # "Normally, tmpfiles are created when needed during parsing, and destroyed automatically when they go out of scope"
- # Turns out that the default is to recycle tempfiles
- # Temp files should never be recycled, especially when running under perl taint checking
-
- $parser->tmp_recycling(0);
-
-
-}
-
-# }}}
-
-sub DESTROY {
- my $self = shift;
- File::Path::rmtree([@{$self->{'AttachmentDirs'}}],0,1);
-}
-
-
-
-eval "require RT::EmailParser_Vendor";
-die $@ if ($@ && $@ !~ qr{^Can't locate RT/EmailParser_Vendor.pm});
-eval "require RT::EmailParser_Local";
-die $@ if ($@ && $@ !~ qr{^Can't locate RT/EmailParser_Local.pm});
-
-1;
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