-#$Header: /home/cvs/cvsroot/freeside/rt/lib/RT/Action/Autoreply.pm,v 1.1 2002-08-12 06:17:07 ivan Exp $
-
+# BEGIN BPS TAGGED BLOCK {{{
+#
+# COPYRIGHT:
+#
+# This software is Copyright (c) 1996-2005 Best Practical Solutions, LLC
+# <jesse@bestpractical.com>
+#
+# (Except where explicitly superseded by other copyright notices)
+#
+#
+# LICENSE:
+#
+# This work is made available to you under the terms of Version 2 of
+# the GNU General Public License. A copy of that license should have
+# been provided with this software, but in any event can be snarfed
+# from www.gnu.org.
+#
+# This work is distributed in the hope that it will be useful, but
+# WITHOUT ANY WARRANTY; without even the implied warranty of
+# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
+# General Public License for more details.
+#
+# You should have received a copy of the GNU General Public License
+# along with this program; if not, write to the Free Software
+# Foundation, Inc., 675 Mass Ave, Cambridge, MA 02139, USA.
+#
+#
+# CONTRIBUTION SUBMISSION POLICY:
+#
+# (The following paragraph is not intended to limit the rights granted
+# to you to modify and distribute this software under the terms of
+# the GNU General Public License and is only of importance to you if
+# you choose to contribute your changes and enhancements to the
+# community by submitting them to Best Practical Solutions, LLC.)
+#
+# By intentionally submitting any modifications, corrections or
+# derivatives to this work, or any other work intended for use with
+# Request Tracker, to Best Practical Solutions, LLC, you confirm that
+# you are the copyright holder for those contributions and you grant
+# Best Practical Solutions, LLC a nonexclusive, worldwide, irrevocable,
+# royalty-free, perpetual, license to use, copy, create derivative
+# works based on those contributions, and sublicense and distribute
+# those contributions and any derivatives thereof.
+#
+# END BPS TAGGED BLOCK }}}
package RT::Action::Autoreply;
require RT::Action::SendEmail;
+
+use strict;
+use vars qw/@ISA/;
@ISA = qw(RT::Action::SendEmail);
+=head2 Prepare
+
+Set up the relevant recipients, then call our parent.
+
+=cut
+
+
+sub Prepare {
+ my $self = shift;
+ $self->SetRecipients();
+ $self->SUPER::Prepare();
+}
# {{{ sub SetRecipients
sub SetRecipients {
my $self=shift;
- push(@{$self->{'To'}}, @{$self->TicketObj->Requestors->Emails});
+ push(@{$self->{'To'}}, $self->TicketObj->Requestors->MemberEmailAddresses);
return(1);
}
@_
);
+ my $replyto;
if ($args{'is_comment'}) {
$replyto = $self->TicketObj->QueueObj->CommentAddress ||
$RT::CommentAddress;
}
unless ($self->TemplateObj->MIMEObj->head->get('From')) {
- my $friendly_name=$self->TicketObj->QueueObj->Name;
- $self->SetHeader('From', "\"$friendly_name\" <$replyto>");
+ if ($RT::UseFriendlyFromLine) {
+ my $friendly_name = $self->TicketObj->QueueObj->Description ||
+ $self->TicketObj->QueueObj->Name;
+ $friendly_name =~ s/"/\\"/g;
+ $self->SetHeader( 'From',
+ sprintf($RT::FriendlyFromLineFormat,
+ $self->MIMEEncodeString( $friendly_name, $RT::EmailOutputEncoding ), $replyto),
+ );
+ }
+ else {
+ $self->SetHeader( 'From', $replyto );
+ }
}
unless ($self->TemplateObj->MIMEObj->head->get('Reply-To')) {
# }}}
+eval "require RT::Action::Autoreply_Vendor";
+die $@ if ($@ && $@ !~ qr{^Can't locate RT/Action/Autoreply_Vendor.pm});
+eval "require RT::Action::Autoreply_Local";
+die $@ if ($@ && $@ !~ qr{^Can't locate RT/Action/Autoreply_Local.pm});
+
1;