-% my $url = RT->Config->Get('WebPath') . "/Download/CustomFieldValue/".$Object->Id.'/'.$Object->Content;
-<a href="<% $url %>"><% $Object->Content %></a>
+% my $url = RT->Config->Get('WebPath') . "/Download/CustomFieldValue/".$Object->Id.'/'.$m->interp->apply_escapes($Object->Content, 'u');
+<a href="<% $url %>"><% $Object->Content %></a><br>