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48 %# REST/1.0/Forms/ticket/comment
56 use RT::Interface::REST;
58 $RT::Logger->debug("Got ticket id=$id for comment");
59 $RT::Logger->debug("Got args @{[keys(%changes)]}.");
61 my $ticket = RT::Ticket->new($session{CurrentUser});
62 my ($c, $o, $k, $e) = ("", [], {}, 0);
64 # http://.../REST/1.0/ticket/1/comment
68 $c = "# Ticket $id does not exist.";
73 ($action = $changes{Action}) =~ s/^(.)(.*)$/\U$1\L$2\E/;
74 unless ($action =~ /^(?:Comment|Correspond)$/) {
76 $c = "# Invalid action: `$action'.";
80 my $text = $changes{Text};
81 my @atts = @{ vsplit($changes{Attachment}) };
83 if (!$changes{Text} && @atts == 0) {
85 $c = "# Empty comment with no attachments submitted.";
89 my $ent = MIME::Entity->build(
90 Type => "multipart/mixed",
91 'X-RT-Interface' => 'REST',
94 Type => $changes{'Content-Type'} || 'text/plain',
96 Data => Encode::encode("UTF-8", $changes{Text} ),
101 my ($status, $msg) = process_attachments($ent, @atts);
109 unless ($ticket->CurrentUserHasRight('ModifyTicket') ||
110 ($action eq "Comment" &&
111 $ticket->CurrentUserHasRight("CommentOnTicket")) ||
112 ($action eq "Correspond" &&
113 $ticket->CurrentUserHasRight("ReplyToTicket")))
116 $c = "# You are not allowed to $action on ticket $id.";
120 my $cc = join ", ", @{ vsplit($changes{Cc}) };
121 my $bcc = join ", ", @{ vsplit($changes{Bcc}) };
122 my ($n, $s) = $ticket->$action(MIMEObj => $ent,
124 BccMessageTo => $bcc,
125 TimeTaken => $changes{TimeWorked} || 0);
127 if ($changes{Status}) {
128 my ($status_n, $status_s) = $ticket->SetStatus($changes{'Status'} );
129 $c .= "\n# ".$status_s;
134 return [ $c, $o, $k, $e ];