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49 package RT::Interface::Email::Auth::MailFrom;
54 use RT::Interface::Email qw(ParseSenderAddressFromHead CreateUser);
56 # This is what the ordinary, non-enhanced gateway does at the moment.
59 my %args = ( Message => undef,
68 # We don't need to do any external lookups
69 my ( $Address, $Name, @errors ) = ParseSenderAddressFromHead( $args{'Message'}->head );
70 $RT::Logger->warning("Failed to parse ".join(', ', @errors))
74 $RT::Logger->error("Couldn't parse or find sender's address");
75 return ( $args{'CurrentUser'}, -1 );
78 my $CurrentUser = RT::CurrentUser->new;
79 $CurrentUser->LoadByEmail( $Address );
80 $CurrentUser->LoadByName( $Address ) unless $CurrentUser->Id;
81 if ( $CurrentUser->Id ) {
82 $RT::Logger->debug("Mail from user #". $CurrentUser->Id ." ($Address)" );
83 return ( $CurrentUser, 1 );
86 # If the user can't be loaded, we may need to create one. Figure out the acl situation.
87 my $unpriv = RT->UnprivilegedUsers();
88 unless ( $unpriv->Id ) {
89 $RT::Logger->crit("Couldn't find the 'Unprivileged' internal group");
90 return ( $args{'CurrentUser'}, -1 );
93 my $everyone = RT::Group->new( RT->SystemUser );
94 $everyone->LoadSystemInternalGroup('Everyone');
95 unless ( $everyone->Id ) {
96 $RT::Logger->crit("Couldn't find the 'Everyone' internal group");
97 return ( $args{'CurrentUser'}, -1 );
100 $RT::Logger->debug("Going to create user with address '$Address'" );
102 # but before we do that, we need to make sure that the created user would have the right
103 # to do what we're doing.
104 if ( $args{'Ticket'} && $args{'Ticket'}->Id ) {
105 my $qname = $args{'Queue'}->Name;
106 # We have a ticket. that means we're commenting or corresponding
107 if ( $args{'Action'} =~ /^comment$/i ) {
109 # check to see whether "Everyone" or "Unprivileged users" can comment on tickets
110 unless ( $everyone->PrincipalObj->HasRight( Object => $args{'Queue'},
111 Right => 'CommentOnTicket' )
112 || $unpriv->PrincipalObj->HasRight( Object => $args{'Queue'},
113 Right => 'CommentOnTicket' ) )
115 $RT::Logger->debug("Unprivileged users have no right to comment on ticket in queue '$qname'");
116 return ( $args{'CurrentUser'}, 0 );
119 elsif ( $args{'Action'} =~ /^correspond$/i ) {
121 # check to see whether "Everybody" or "Unprivileged users" can correspond on tickets
122 unless ( $everyone->PrincipalObj->HasRight( Object => $args{'Queue'},
123 Right => 'ReplyToTicket' )
124 || $unpriv->PrincipalObj->HasRight( Object => $args{'Queue'},
125 Right => 'ReplyToTicket' ) )
127 $RT::Logger->debug("Unprivileged users have no right to reply to ticket in queue '$qname'");
128 return ( $args{'CurrentUser'}, 0 );
131 elsif ( $args{'Action'} =~ /^take$/i ) {
133 # check to see whether "Everybody" or "Unprivileged users" can correspond on tickets
134 unless ( $everyone->PrincipalObj->HasRight( Object => $args{'Queue'},
135 Right => 'OwnTicket' )
136 || $unpriv->PrincipalObj->HasRight( Object => $args{'Queue'},
137 Right => 'OwnTicket' ) )
139 $RT::Logger->debug("Unprivileged users have no right to own ticket in queue '$qname'");
140 return ( $args{'CurrentUser'}, 0 );
144 elsif ( $args{'Action'} =~ /^resolve$/i ) {
146 # check to see whether "Everybody" or "Unprivileged users" can correspond on tickets
147 unless ( $everyone->PrincipalObj->HasRight( Object => $args{'Queue'},
148 Right => 'ModifyTicket' )
149 || $unpriv->PrincipalObj->HasRight( Object => $args{'Queue'},
150 Right => 'ModifyTicket' ) )
152 $RT::Logger->debug("Unprivileged users have no right to resolve ticket in queue '$qname'");
153 return ( $args{'CurrentUser'}, 0 );
158 $RT::Logger->warning("Action '". ($args{'Action'}||'') ."' is unknown");
159 return ( $args{'CurrentUser'}, 0 );
163 # We're creating a ticket
164 elsif ( $args{'Queue'} && $args{'Queue'}->Id ) {
165 my $qname = $args{'Queue'}->Name;
167 # check to see whether "Everybody" or "Unprivileged users" can create tickets in this queue
168 unless ( $everyone->PrincipalObj->HasRight( Object => $args{'Queue'},
169 Right => 'CreateTicket' )
170 || $unpriv->PrincipalObj->HasRight( Object => $args{'Queue'},
171 Right => 'CreateTicket' ) )
173 $RT::Logger->debug("Unprivileged users have no right to create ticket in queue '$qname'");
174 return ( $args{'CurrentUser'}, 0 );
178 $CurrentUser = CreateUser( undef, $Address, $Name, $Address, $args{'Message'} );
180 return ( $CurrentUser, 1 );
183 RT::Base->_ImportOverlays();