1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
12 use Time::Local qw(timelocal_nocheck);
13 use Business::CreditCard;
16 use Spreadsheet::WriteExcel;
17 use FS::UI::Web::small_custview qw(small_custview); #less doh
19 use FS::UI::bytecount qw( display_bytecount );
22 use FS::Record qw(qsearch qsearchs dbh);
23 use FS::Msgcat qw(gettext);
24 use FS::Misc qw(card_types);
25 use FS::Misc::DateTime qw(parse_datetime);
27 use FS::ClientAPI_SessionCache;
39 use FS::legacy_cust_bill;
40 use FS::cust_main_county;
43 use FS::acct_rt_transaction;
47 $me = '[FS::ClientAPI::MyAccount]';
49 use vars qw( @cust_main_editable_fields );
50 @cust_main_editable_fields = qw(
51 first last company address1 address2 city
52 county state zip country
53 daytime night fax mobile
54 ship_first ship_last ship_company ship_address1 ship_address2 ship_city
55 ship_state ship_zip ship_country
56 ship_daytime ship_night ship_fax ship_mobile
58 payby payinfo payname paystart_month paystart_year payissue payip
59 ss paytype paystate stateid stateid_state
62 BEGIN { #preload to reduce time customer_info takes
63 if ( $FS::TicketSystem::system ) {
64 warn "$me: initializing ticket system\n" if $DEBUG;
65 FS::TicketSystem->init();
70 $cache ||= new FS::ClientAPI_SessionCache( {
71 'namespace' => 'FS::ClientAPI::MyAccount',
78 my($context, $session, $custnum) = _custoragent_session_custnum($p);
79 #return { 'error' => $session } if $context eq 'error';
82 if ( $context eq 'customer' ) {
84 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
87 $sth->execute($custnum) or die $sth->errstr;
89 $agentnum = $sth->fetchrow_arrayref->[0]
90 or die "no agentnum for custnum $custnum";
92 #} elsif ( $context eq 'agent' ) {
93 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
97 my $conf = new FS::Conf;
99 #false laziness w/Signup.pm
101 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
103 if ( $skin_info_cache_agent ) {
105 warn "$me loading cached skin info for agentnum $agentnum\n"
110 warn "$me populating skin info cache for agentnum $agentnum\n"
113 $skin_info_cache_agent = {
114 'agentnum' => $agentnum,
115 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
116 qw( company_name date_format ) ),
117 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
118 qw( body_bgcolor box_bgcolor
119 text_color link_color vlink_color hlink_color alink_color
120 font title_color title_align title_size menu_bgcolor menu_fontsize
123 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
124 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo )
126 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
127 qw( title_left_image title_right_image
128 menu_top_image menu_body_image menu_bottom_image
131 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
132 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
133 qw( head body_header body_footer company_address ) ),
136 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
140 #{ %$skin_info_cache_agent };
141 $skin_info_cache_agent;
148 my $conf = new FS::Conf;
152 'phone_login' => $conf->exists('selfservice_server-phone_login'),
153 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
154 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
155 'banner_image_md5' =>
156 md5_hex($conf->config_binary('selfservice-login_banner_image')),
163 sub login_banner_image {
165 my $conf = new FS::Conf;
166 my $image = $conf->config_binary('selfservice-login_banner_image');
168 'md5' => md5_hex($image),
173 #false laziness w/FS::ClientAPI::passwd::passwd
177 my $conf = new FS::Conf;
180 if ( $p->{'domain'} eq 'svc_phone'
181 && $conf->exists('selfservice_server-phone_login') ) {
183 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
184 return { error => 'Number not found.' } unless $svc_phone;
187 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
188 #return { error => 'Only primary user may log in.' }
189 # if $conf->exists('selfservice_server-primary_only')
190 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
192 return { error => 'Incorrect PIN.' }
193 unless $svc_phone->check_pin($p->{'password'});
199 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
200 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
202 my $svc_acct = qsearchs( 'svc_acct', { 'username' => $p->{'username'},
203 'domsvc' => $svc_domain->svcnum, }
205 return { error => 'User not found.' } unless $svc_acct;
207 if($conf->exists('selfservice_server-login_svcpart')) {
208 my @svcpart = $conf->config('selfservice_server-login_svcpart');
209 my $svcpart = $svc_acct->cust_svc->svcpart;
210 return { error => 'Invalid user.' }
211 unless grep($_ eq $svcpart, @svcpart);
214 return { error => 'Incorrect password.' }
215 unless $svc_acct->check_password($p->{'password'});
222 'svcnum' => $svc_x->svcnum,
225 my $cust_svc = $svc_x->cust_svc;
226 my $cust_pkg = $cust_svc->cust_pkg;
228 my $cust_main = $cust_pkg->cust_main;
229 $session->{'custnum'} = $cust_main->custnum;
230 if ( $conf->exists('pkg-balances') ) {
231 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
232 $cust_main->ncancelled_pkgs;
233 $session->{'pkgnum'} = $cust_pkg->pkgnum
234 if scalar(@cust_pkg) > 1;
238 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
239 #return { error => 'Only primary user may log in.' }
240 # if $conf->exists('selfservice_server-primary_only')
241 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
242 my $part_pkg = $cust_pkg->part_pkg;
243 return { error => 'Only primary user may log in.' }
244 if $conf->exists('selfservice_server-primary_only')
245 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
249 $session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
250 } until ( ! defined _cache->get($session_id) ); #just in case
252 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
253 _cache->set( $session_id, $session, $timeout );
255 return { 'error' => '',
256 'session_id' => $session_id,
262 if ( $p->{'session_id'} ) {
263 _cache->remove($p->{'session_id'});
264 return { %{ skin_info($p) }, 'error' => '' };
266 return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message
273 my($context, $session, $custnum) = _custoragent_session_custnum($p);
274 return { 'error' => $session } if $context eq 'error';
276 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
277 or return { 'error' => "Service not found" };
279 $session->{'svcnum'} = $svc_acct->svcnum;
281 my $conf = new FS::Conf;
282 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
283 _cache->set( $p->{'session_id'}, $session, $timeout );
285 return { 'error' => '' };
289 sub payment_gateway {
291 # takes a cust_main and a cust_payby entry, returns the payment_gateway
292 my $conf = new FS::Conf;
293 my $cust_main = shift;
294 my $cust_payby = shift;
295 my $gatewaynum = $conf->config('selfservice-payment_gateway');
297 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
298 die "configured gatewaynum $gatewaynum not found!" if !$pg;
302 return '' if ! FS::payby->realtime($cust_payby);
303 my $pg = $cust_main->agent->payment_gateway(
304 'method' => FS::payby->payby2bop($cust_payby),
314 my $conf = new FS::Conf;
316 my $info = skin_info($p);
318 use vars qw( $cust_paybys ); #cache for performance
319 unless ( $cust_paybys ) {
321 my %cust_paybys = map { $_ => 1 }
322 map { FS::payby->payby2payment($_) }
323 $conf->config('signup_server-payby');
325 $cust_paybys = [ keys %cust_paybys ];
328 $info->{'cust_paybys'} = $cust_paybys;
330 my($context, $session, $custnum) = _custoragent_session_custnum($p);
331 return { 'error' => $session } if $context eq 'error';
333 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
334 or return { 'error' => "unknown custnum $custnum" };
336 $info->{'hide_payment_fields'} = [
338 my $pg = payment_gateway($cust_main, $_);
339 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
340 } @{ $info->{cust_paybys} }
343 $info->{'self_suspend_reason'} =
344 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
346 $info->{'edit_ticket_subject'} =
347 $conf->exists('ticket_system-selfservice_edit_subject') &&
348 $cust_main->edit_subject;
351 'custnum' => $custnum,
352 'access_pkgnum' => $session->{'pkgnum'},
353 'access_svcnum' => $session->{'svcnum'},
360 my($context, $session, $custnum) = _custoragent_session_custnum($p);
361 return { 'error' => $session } if $context eq 'error';
365 my $conf = new FS::Conf;
366 if ($conf->exists('cust_main-require_address2')) {
367 $return{'require_address2'} = '1';
369 $return{'require_address2'} = '';
372 if ( $FS::TicketSystem::system ) {
373 warn "$me customer_info: initializing ticket system\n" if $DEBUG;
374 FS::TicketSystem->init();
377 if ( $custnum ) { #customer record
379 my $search = { 'custnum' => $custnum };
380 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
381 my $cust_main = qsearchs('cust_main', $search )
382 or return { 'error' => "unknown custnum $custnum" };
384 if ( $session->{'pkgnum'} ) {
385 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
387 $return{balance} = $cust_main->balance;
390 my @tickets = $cust_main->tickets;
391 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
392 if ( FS::TicketSystem->selfservice_priority ) {
393 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
397 ($a->{'_selfservice_priority'} eq '') <=>
398 ($b->{'_selfservice_priority'} eq '')
401 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
407 $return{tickets} = \@tickets;
410 unless ( $session->{'pkgnum'} ) {
413 invnum => $_->invnum,
414 date => time2str("%b %o, %Y", $_->_date),
417 } $cust_main->open_cust_bill;
418 $return{open_invoices} = \@open;
421 $return{small_custview} =
422 small_custview( $cust_main,
423 scalar($conf->config('countrydefault')),
424 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
427 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
428 $return{ship_name} = $cust_main->ship_first. ' '. $cust_main->get('ship_last');
430 for (@cust_main_editable_fields) {
431 $return{$_} = $cust_main->get($_);
434 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
435 $return{payinfo} = $cust_main->paymask;
436 @return{'month', 'year'} = $cust_main->paydate_monthyear;
439 $return{'invoicing_list'} =
440 join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
441 $return{'postal_invoicing'} =
442 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
444 if (scalar($conf->config('support_packages'))) {
445 my @support_services = ();
446 foreach ($cust_main->support_services) {
447 my $seconds = $_->svc_x->seconds;
448 my $time_remaining = (($seconds < 0) ? '-' : '' ).
449 int(abs($seconds)/3600)."h".
450 sprintf("%02d",(abs($seconds)%3600)/60)."m";
451 my $cust_pkg = $_->cust_pkg;
454 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
455 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
456 push @support_services, { svcnum => $_->svcnum,
457 time => $time_remaining,
462 $return{support_services} = \@support_services;
465 if ( $conf->config('prepayment_discounts-credit_type') ) {
467 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
470 if ( $session->{'svcnum'} ) {
471 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
472 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
473 $return{'svcnum'} = $session->{'svcnum'};
476 } elsif ( $session->{'svcnum'} ) { #no customer record
478 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
479 or die "unknown svcnum";
480 $return{name} = $svc_acct->email;
484 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
488 return { 'error' => '',
489 'custnum' => $custnum,
495 sub customer_info_short {
498 my($context, $session, $custnum) = _custoragent_session_custnum($p);
499 return { 'error' => $session } if $context eq 'error';
503 my $conf = new FS::Conf;
505 if ( $custnum ) { #customer record
507 my $search = { 'custnum' => $custnum };
508 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
509 my $cust_main = qsearchs('cust_main', $search )
510 or return { 'error' => "unknown custnum $custnum" };
512 $return{small_custview} =
513 small_custview( $cust_main,
514 scalar($conf->config('countrydefault')),
518 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
519 $return{ship_name} = $cust_main->ship_first. ' '. $cust_main->get('ship_last');
521 $return{payby} = $cust_main->payby;
523 #none of these are terribly expensive if we want 'em...
524 for (@cust_main_editable_fields) {
525 $return{$_} = $cust_main->get($_);
528 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
529 $return{payinfo} = $cust_main->paymask;
530 @return{'month', 'year'} = $cust_main->paydate_monthyear;
533 $return{'invoicing_list'} =
534 join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
535 #$return{'postal_invoicing'} =
536 # 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
538 if ( $session->{'svcnum'} ) {
539 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
540 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
541 $return{'svcnum'} = $session->{'svcnum'};
544 } elsif ( $session->{'svcnum'} ) { #no customer record
546 #uuh, not supproted yet... die?
547 return { 'error' => 'customer_info_short not yet supported as agent' };
551 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
555 return { 'error' => '',
556 'custnum' => $custnum,
563 my $session = _cache->get($p->{'session_id'})
564 or return { 'error' => "Can't resume session" }; #better error message
566 my $custnum = $session->{'custnum'}
567 or return { 'error' => "no customer record" };
569 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
570 or return { 'error' => "unknown custnum $custnum" };
572 my $new = new FS::cust_main { $cust_main->hash };
573 # Avoid accidentally changing the service address.
574 if ( !$new->has_ship_address ) {
575 $new->set( $_ => $new->get($_) )
576 foreach $new->addr_fields;
579 $new->set( $_ => $p->{$_} )
580 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
583 if (exists($p->{'payby'})) {
584 $p->{'payby'} =~ /^([A-Z]{4})$/
585 or return { 'error' => "illegal_payby " . $p->{'payby'} };
589 if ( $payby =~ /^(CARD|DCRD)$/ ) {
591 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
593 if ( $new->payinfo eq $cust_main->paymask ) {
594 $new->payinfo($cust_main->payinfo);
596 $new->payinfo($p->{'payinfo'});
599 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
601 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
604 $p->{'payinfo1'} =~ /^([\dx]+)$/
605 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
607 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
608 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
610 $payinfo = $payinfo1. '@'. $payinfo2;
612 $new->payinfo( ($payinfo eq $cust_main->paymask)
613 ? $cust_main->payinfo
617 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
619 } elsif ( $payby =~ /^(BILL)$/ ) {
621 } elsif ( $payby ) { #notyet ready
622 return { 'error' => "unknown payby $payby" };
626 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
627 #false laziness with httemplate/edit/process/cust_main.cgi
628 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
629 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
631 @invoicing_list = $cust_main->invoicing_list;
634 my $error = $new->replace($cust_main, \@invoicing_list);
635 return { 'error' => $error } if $error;
638 return { 'error' => '' };
643 my $session = _cache->get($p->{'session_id'})
644 or return { 'error' => "Can't resume session" }; #better error message
650 my $conf = new FS::Conf;
651 use vars qw($payment_info); #cache for performance
652 unless ( $payment_info ) {
654 my %states = map { $_->state => 1 }
655 qsearch('cust_main_county', {
656 'country' => $conf->config('countrydefault') || 'US'
659 my %cust_paybys = map { $_ => 1 }
660 map { FS::payby->payby2payment($_) }
661 $conf->config('signup_server-payby');
663 my @cust_paybys = keys %cust_paybys;
667 #list all counties/states/countries
668 'cust_main_county' =>
669 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
671 #shortcut for one-country folks
673 [ sort { $a cmp $b } keys %states ],
675 'card_types' => card_types(),
677 'paytypes' => [ @FS::cust_main::paytypes ],
679 'paybys' => [ $conf->config('signup_server-payby') ],
680 'cust_paybys' => \@cust_paybys,
682 'stateid_label' => FS::Msgcat::_gettext('stateid'),
683 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
685 'show_ss' => $conf->exists('show_ss'),
686 'show_stateid' => $conf->exists('show_stateid'),
687 'show_paystate' => $conf->exists('show_bankstate'),
689 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
691 'credit_card_surcharge_percentage' => $conf->config('credit-card-surcharge-percentage'),
700 my %return = %$payment_info;
702 my $custnum = $session->{'custnum'};
704 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
705 or return { 'error' => "unknown custnum $custnum" };
707 $return{'hide_payment_fields'} = [
709 my $pg = payment_gateway($cust_main, $_);
710 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
711 } @{ $return{cust_paybys} }
714 $return{balance} = $cust_main->balance; #XXX pkg-balances?
716 $return{payname} = $cust_main->payname
717 || ( $cust_main->first. ' '. $cust_main->get('last') );
719 $return{$_} = $cust_main->get($_) for qw(address1 address2 city state zip);
721 $return{payby} = $cust_main->payby;
722 $return{stateid_state} = $cust_main->stateid_state;
724 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
725 $return{card_type} = cardtype($cust_main->payinfo);
726 $return{payinfo} = $cust_main->paymask;
728 @return{'month', 'year'} = $cust_main->paydate_monthyear;
732 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
733 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
734 $return{payinfo1} = $payinfo1;
735 $return{payinfo2} = $payinfo2;
736 $return{paytype} = $cust_main->paytype;
737 $return{paystate} = $cust_main->paystate;
738 $return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
741 if ( $conf->config('prepayment_discounts-credit_type') ) {
743 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
746 #doubleclick protection
748 $return{paybatch} = "webui-MyAccount-$_date-$$-". rand() * 2**32;
750 return { 'error' => '',
756 #some false laziness with httemplate/process/payment.cgi - look there for
757 #ACH and CVV support stuff
759 sub validate_payment {
762 my $session = _cache->get($p->{'session_id'})
763 or return { 'error' => "Can't resume session" }; #better error message
765 my $custnum = $session->{'custnum'};
767 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
768 or return { 'error' => "unknown custnum $custnum" };
770 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
771 or return { 'error' => gettext('illegal_amount') };
773 return { error => 'Amount must be greater than 0' } unless $amount > 0;
775 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
776 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
777 my $discount_term = $1;
779 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
780 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
783 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
784 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
787 $p->{'payby'} ||= 'CARD';
788 $p->{'payby'} =~ /^([A-Z]{4})$/
789 or return { 'error' => "illegal_payby " . $p->{'payby'} };
792 #false laziness w/process/payment.cgi
795 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
797 $p->{'payinfo1'} =~ /^([\dx]+)$/
798 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
800 $p->{'payinfo2'} =~ /^([\dx]+)$/
801 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
803 $payinfo = $payinfo1. '@'. $payinfo2;
805 $payinfo = $cust_main->payinfo
806 if $cust_main->paymask eq $payinfo;
808 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
810 $payinfo = $p->{'payinfo'};
812 #more intelligent matching will be needed here if you change
813 #card_masking_method and don't remove existing paymasks
814 $payinfo = $cust_main->payinfo
815 if $cust_main->paymask eq $payinfo;
818 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
819 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
823 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
824 return { 'error' => gettext('unknown_card_type') }
825 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
827 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
828 if ( cardtype($payinfo) eq 'American Express card' ) {
829 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
830 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
833 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
834 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
840 die "unknown payby $payby";
844 'CARD' => [ qw( paystart_month paystart_year payissue payip
845 address1 address2 city state zip country ) ],
846 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
850 $card_type = cardtype($payinfo) if $payby eq 'CARD';
853 'cust_main' => $cust_main, #XXX or just custnum??
856 'payinfo' => $payinfo,
857 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
858 'card_type' => $card_type,
859 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
860 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
861 'payname' => $payname,
862 'paybatch' => $paybatch, #this doesn't actually do anything
864 'payname' => $payname,
865 'discount_term' => $discount_term,
866 'pkgnum' => $session->{'pkgnum'},
867 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
877 my $validate = validate_payment($p);
878 return $validate if $validate->{'error'};
880 my $conf = new FS::Conf;
881 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
882 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
884 +{ map { $_=>$validate->{$_} }
885 qw( card_type paymask payname paydate_pretty amount )
890 sub process_stored_payment {
893 my $session_id = $p->{'session_id'};
895 my $payment_info = _cache->get( "payment_$session_id" )
896 or return { 'error' => "Can't resume session" }; #better error message
898 do_process_payment($payment_info);
902 sub process_payment {
905 my $payment_info = validate_payment($p);
906 return $payment_info if $payment_info->{'error'};
908 do_process_payment($payment_info);
912 sub do_process_payment {
913 my $validate = shift;
915 my $cust_main = $validate->{'cust_main'};
917 my $amount = delete $validate->{'amount'};
920 my $payby = delete $validate->{'payby'};
922 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
925 'paynum_ref' => \$paynum,
928 return { 'error' => $error } if $error;
930 $cust_main->apply_payments;
932 if ( $validate->{'save'} ) {
933 my $new = new FS::cust_main { $cust_main->hash };
934 if ($payby eq 'CARD' || $payby eq 'DCRD') {
935 $new->set( $_ => $validate->{$_} )
936 foreach qw( payname paystart_month paystart_year payissue payip );
937 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
939 # Avoid accidentally changing the service address.
940 if ( !$new->has_ship_address ) {
941 $new->set( "ship_$_" => $new->get($_) )
942 foreach $new->addr_fields;
944 $new->set( $_ => $validate->{$_} )
945 foreach qw(address1 address2 city state country zip);
947 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
948 $new->set( $_ => $validate->{$_} )
949 foreach qw( payname payip paytype paystate
950 stateid stateid_state );
951 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
953 $new->set( 'payinfo' => $cust_main->card_token || $validate->{'payinfo'} );
954 $new->set( 'paydate' => $validate->{'paydate'} );
955 my $error = $new->replace($cust_main);
957 #no, this causes customers to process their payments again
958 #return { 'error' => $error };
959 #XXX just warn verosely for now so i can figure out how these happen in
960 # the first place, eventually should redirect them to the "change
961 #address" page but indicate the payment did process??
962 delete($validate->{'payinfo'}); #don't want to log this!
963 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
964 "NEW: ". Dumper($new)."\n".
965 "OLD: ". Dumper($cust_main)."\n".
966 "PACKET: ". Dumper($validate)."\n";
974 my $receipt_html = '';
976 # currently supported for realtime CC only; send receipt data to SS
977 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
980 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
983 <TD ALIGN="right">Payment#</TD>
984 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
988 <TD ALIGN="right">Date</TD>
990 <TD BGCOLOR="#FFFFFF"><B>! .
991 time2str("%a %b %o, %Y %r", $cust_pay->_date)
997 <TD ALIGN="right">Amount</TD>
998 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1003 <TD ALIGN="right">Payment method</TD>
1004 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1015 my($gw, $auth, $order) = split(':', $cust_pay->paybatch);
1019 'amount' => sprintf('%.2f', $cust_pay->paid),
1020 'date' => $cust_pay->_date,
1021 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1022 'time_pretty' => time2str('%T', $cust_pay->_date),
1023 'auth_num' => $auth,
1024 'order_num' => $order,
1025 'receipt_html' => $receipt_html,
1032 'receipt_html' => '',
1039 sub realtime_collect {
1042 my $session = _cache->get($p->{'session_id'})
1043 or return { 'error' => "Can't resume session" }; #better error message
1045 my $custnum = $session->{'custnum'};
1047 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1048 or return { 'error' => "unknown custnum $custnum" };
1051 if ( $p->{'amount'} ) {
1052 $amount = $p->{'amount'};
1054 elsif ( $session->{'pkgnum'} ) {
1055 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1058 $amount = $cust_main->balance;
1061 my $error = $cust_main->realtime_collect(
1062 'method' => $p->{'method'},
1063 'amount' => $amount,
1064 'pkgnum' => $session->{'pkgnum'},
1065 'session_id' => $p->{'session_id'},
1069 return { 'error' => $error } unless ref( $error );
1071 return { 'error' => '', amount => $amount, %$error };
1074 sub process_payment_order_pkg {
1077 my $hr = process_payment($p);
1078 return $hr if $hr->{'error'};
1083 sub process_payment_order_renew {
1086 my $hr = process_payment($p);
1087 return $hr if $hr->{'error'};
1092 sub process_prepay {
1096 my $session = _cache->get($p->{'session_id'})
1097 or return { 'error' => "Can't resume session" }; #better error message
1101 my $custnum = $session->{'custnum'};
1103 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1104 or return { 'error' => "unknown custnum $custnum" };
1106 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1107 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1115 return { 'error' => $error } if $error;
1117 return { 'error' => '',
1118 'amount' => $amount,
1119 'seconds' => $seconds,
1120 'duration' => duration_exact($seconds),
1121 'upbytes' => $upbytes,
1122 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1123 'downbytes' => $downbytes,
1124 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1125 'totalbytes'=> $totalbytes,
1126 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1133 my $session = _cache->get($p->{'session_id'})
1134 or return { 'error' => "Can't resume session" }; #better error message
1136 my $custnum = $session->{'custnum'};
1138 my $invnum = $p->{'invnum'};
1140 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1141 'custnum' => $custnum } )
1142 or return { 'error' => "Can't find invnum" };
1146 return { 'error' => '',
1147 'invnum' => $invnum,
1148 'invoice_text' => join('', $cust_bill->print_text ),
1149 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1156 my $session = _cache->get($p->{'session_id'})
1157 or return { 'error' => "Can't resume session" }; #better error message
1159 my $custnum = $session->{'custnum'};
1161 my $invnum = $p->{'invnum'};
1163 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1164 'custnum' => $custnum } )
1165 or return { 'error' => "Can't find invnum" };
1169 return { 'error' => '',
1170 'invnum' => $invnum,
1171 'invoice_pdf' => $cust_bill->print_pdf({
1172 'unsquelch_cdr' => 1,
1173 'locale' => $p->{'locale'},
1179 sub legacy_invoice {
1181 my $session = _cache->get($p->{'session_id'})
1182 or return { 'error' => "Can't resume session" }; #better error message
1184 my $custnum = $session->{'custnum'};
1186 my $legacyinvnum = $p->{'legacyinvnum'};
1189 'legacyinvnum' => $legacyinvnum,
1190 'custnum' => $custnum,
1193 my $legacy_cust_bill =
1194 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1195 || qsearchs('legacy_cust_bill', \%hash )
1196 or return { 'error' => "Can't find legacyinvnum" };
1200 return { 'error' => '',
1201 'legacyinvnum' => $legacyinvnum,
1202 'legacyid' => $legacy_cust_bill->legacyid,
1203 'invoice_html' => $legacy_cust_bill->content_html,
1208 sub legacy_invoice_pdf {
1210 my $session = _cache->get($p->{'session_id'})
1211 or return { 'error' => "Can't resume session" }; #better error message
1213 my $custnum = $session->{'custnum'};
1215 my $legacyinvnum = $p->{'legacyinvnum'};
1217 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1218 'legacyinvnum' => $legacyinvnum,
1219 'custnum' => $custnum,
1220 }) or return { 'error' => "Can't find legacyinvnum" };
1224 return { 'error' => '',
1225 'legacyinvnum' => $legacyinvnum,
1226 'legacyid' => $legacy_cust_bill->legacyid,
1227 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1235 #sessioning for this? how do we get the session id to the backend invoice
1236 # template so it can add it to the link, blah
1239 if ( $p->{'invnum'} ) {
1240 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1241 or return { 'error' => 'unknown invnum' };
1242 $agentnum = $cust_bill->cust_main->agentnum;
1245 my $templatename = $p->{'template'} || $p->{'templatename'};
1247 #false laziness-ish w/view/cust_bill-logo.cgi
1249 my $conf = new FS::Conf;
1250 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1251 $templatename = "_$1";
1256 my $filename = "logo$templatename.png";
1258 return { 'error' => '',
1259 'logo' => $conf->config_binary($filename, $agentnum),
1260 'content_type' => 'image/png', #should allow gif, jpg too
1267 my $session = _cache->get($p->{'session_id'})
1268 or return { 'error' => "Can't resume session" }; #better error message
1270 my $custnum = $session->{'custnum'};
1272 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1273 or return { 'error' => "unknown custnum $custnum" };
1275 my $conf = new FS::Conf;
1277 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1279 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1283 return { 'error' => '',
1284 'balance' => $cust_main->balance,
1287 my $owed = $_->owed;
1289 +{ 'invnum' => $_->invnum,
1290 '_date' => $_->_date,
1291 'date' => time2str("%b %o, %Y", $_->_date),
1292 'date_short' => time2str("%m-%d-%Y", $_->_date),
1293 'previous' => sprintf('%.2f', ($_->previous)[0]),
1294 'charged' => sprintf('%.2f', $_->charged),
1295 'owed' => sprintf('%.2f', $owed),
1296 'balance' => sprintf('%.2f', $balance),
1301 'legacy_invoices' => [
1303 +{ 'legacyinvnum' => $_->legacyinvnum,
1304 'legacyid' => $_->legacyid,
1305 '_date' => $_->_date,
1306 'date' => time2str("%b %o, %Y", $_->_date),
1307 'date_short' => time2str("%m-%d-%Y", $_->_date),
1308 'charged' => sprintf('%.2f', $_->charged),
1309 'has_content' => ( length($_->content_pdf)
1310 || length($_->content_html) ),
1320 my $session = _cache->get($p->{'session_id'})
1321 or return { 'error' => "Can't resume session" }; #better error message
1323 my $custnum = $session->{'custnum'};
1325 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1326 or return { 'error' => "unknown custnum $custnum" };
1328 my @errors = $cust_main->cancel( 'quiet'=>1 );
1330 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1332 return { 'error' => $error };
1339 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1340 return { 'error' => $session } if $context eq 'error';
1342 my $search = { 'custnum' => $custnum };
1343 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1344 my $cust_main = qsearchs('cust_main', $search )
1345 or return { 'error' => "unknown custnum $custnum" };
1347 my $conf = new FS::Conf;
1349 # the duplication below is necessary:
1350 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1351 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1352 # non-backwards-compatible change breaking the software of anyone using the API
1353 # instead of the stock selfservice
1354 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1355 if( $conf->exists('selfservice_server-view-wholesale') ) {
1356 return { 'svcnum' => $session->{'svcnum'},
1357 'custnum' => $custnum,
1358 'cust_pkg' => [ map {
1360 part_pkg => [ map $_->hashref, $_->part_pkg ],
1362 [ map $_->hashref, $_->available_part_svc ],
1364 [ map { my $ref = { $_->hash,
1365 label => [ $_->label ],
1367 $ref->{_password} = $_->svc_x->_password
1368 if $context eq 'agent'
1369 && $conf->exists('agent-showpasswords')
1370 && $_->part_svc->svcdb eq 'svc_acct';
1375 } $cust_main->cust_pkg
1378 small_custview( $cust_main, $conf->config('countrydefault') ),
1379 'wholesale_view' => 1,
1380 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1381 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1382 'lnp' => $conf->exists('svc_phone-lnp'),
1386 { 'svcnum' => $session->{'svcnum'},
1387 'custnum' => $custnum,
1388 'cust_pkg' => [ map {
1389 my $primary_cust_svc = $_->primary_cust_svc;
1392 status => $_->status,
1394 [ map $_->hashref, $_->available_part_svc ],
1396 [ map { my $ref = { $_->hash,
1397 label => [ $_->label ],
1399 $ref->{_password} = $_->svc_x->_password
1400 if $context eq 'agent'
1401 && $conf->exists('agent-showpasswords')
1402 && $_->part_svc->svcdb eq 'svc_acct';
1403 $ref->{svchash} = { $_->svc_x->hash } if
1404 $_->part_svc->svcdb eq 'svc_phone';
1405 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1406 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1412 ? { $primary_cust_svc->hash,
1413 label => [ $primary_cust_svc->label ],
1414 finger => $primary_cust_svc->svc_x->finger, #uuh
1415 $primary_cust_svc->part_svc->hash,
1419 } $cust_main->ncancelled_pkgs
1422 small_custview( $cust_main, $conf->config('countrydefault') ),
1430 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1431 return { 'error' => $session } if $context eq 'error';
1433 my $search = { 'custnum' => $custnum };
1434 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1435 my $cust_main = qsearchs('cust_main', $search )
1436 or return { 'error' => "unknown custnum $custnum" };
1438 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1439 if ( ! $pkgnum && $p->{'svcnum'} ) {
1440 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1441 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1445 #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
1446 foreach my $cust_pkg ( $p->{'ncancelled'}
1447 ? $cust_main->ncancelled_pkgs
1448 : $cust_main->unsuspended_pkgs ) {
1449 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1450 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1453 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1455 if ( $p->{'svcdb'} ) {
1456 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1458 : ref($p->{'svcdb'}) eq 'ARRAY'
1459 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1460 : { $p->{'svcdb'} => 1 };
1461 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1464 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1467 my $conf = new FS::Conf;
1470 'svcnum' => $session->{'svcnum'},
1471 'custnum' => $custnum,
1472 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1473 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
1476 my $svc_x = $_->svc_x;
1477 my($label, $value) = $_->label;
1478 my $part_svc = $_->part_svc;
1479 my $svcdb = $part_svc->svcdb;
1480 my $cust_pkg = $_->cust_pkg;
1481 my $part_pkg = $cust_pkg->part_pkg;
1484 'svcnum' => $_->svcnum,
1488 'pkg_status' => $cust_pkg->status,
1489 'readonly' => ( $part_svc->selfservice_access eq 'readonly' ),
1492 if ( $svcdb eq 'svc_acct' ) {
1495 'username' => $svc_x->username,
1496 'email' => $svc_x->email,
1497 'finger' => $svc_x->finger,
1498 'seconds' => $svc_x->seconds,
1499 'upbytes' => display_bytecount($svc_x->upbytes),
1500 'downbytes' => display_bytecount($svc_x->downbytes),
1501 'totalbytes' => display_bytecount($svc_x->totalbytes),
1503 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1504 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1505 'recharge_upbytes' =>
1506 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1507 'recharge_downbytes' =>
1508 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1509 'recharge_totalbytes' =>
1510 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1514 } elsif ( $svcdb eq 'svc_dsl' ) {
1515 $hash{'phonenum'} = $svc_x->phonenum;
1516 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1517 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1518 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1521 $hash{'name'} = $cust_main->name;
1524 # elsif ( $svcdb eq 'svc_phone' || $svcdb eq 'svc_port' ) {
1538 sub _customer_svc_x {
1539 my($custnum, $svcnum, $table) = (shift, shift, shift);
1540 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
1542 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1543 my $search = " AND custnum = $1";
1544 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1547 'table' => ($table || 'svc_acct'),
1548 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1549 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
1550 #'LEFT JOIN cust_main USING ( custnum ) ',
1551 'hashref' => $hashref,
1552 'extra_sql' => $search, #important
1557 sub svc_status_html {
1560 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1561 return { 'error' => $session } if $context eq 'error';
1563 #XXX only svc_dsl for now
1564 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
1565 or return { 'error' => "Service not found" };
1567 my $html = $svc_x->getstatus_html;
1569 return { 'html' => $html };
1573 sub svc_status_hash {
1576 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1577 return { 'error' => $session } if $context eq 'error';
1579 #XXX only svc_acct for now
1580 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1581 or return { 'error' => "Service not found" };
1583 my ( $html, $hashref ) = $svc_x->export_getstatus;
1588 sub set_svc_status_hash {
1591 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1592 return { 'error' => $session } if $context eq 'error';
1594 #XXX only svc_acct for now
1595 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1596 or return { 'error' => "Service not found" };
1598 warn "set_svc_status_hash ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
1600 my $error = $svc_x->export_setstatus($p); #$p? returns error?
1601 return { 'error' => $error } if $error;
1603 return {}; #? { 'error' => '' }
1608 sub acct_forward_info {
1611 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1612 return { 'error' => $session } if $context eq 'error';
1614 my $svc_forward = _customer_svc_x( $custnum,
1615 { 'srcsvc' => $p->{'svcnum'} },
1618 or return { 'error' => '',
1622 return { 'error' => '',
1623 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
1628 sub process_acct_forward {
1630 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1631 return { 'error' => $session } if $context eq 'error';
1633 my $old = _customer_svc_x( $custnum,
1634 { 'srcsvc' => $p->{'svcnum'} },
1638 if ( $p->{'dst'} eq '' ) {
1640 my $error = $old->delete;
1641 return { 'error' => $error };
1643 return { 'error' => '' };
1646 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
1647 'dst' => $p->{'dst'},
1652 $new->svcnum($old->svcnum);
1653 my $cust_svc = $old->cust_svc;
1654 $new->svcpart($old->svcpart);
1655 $new->pkgnuym($old->pkgnum);
1656 $error = $new->replace($old);
1658 my $conf = new FS::Conf;
1659 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
1661 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
1662 or return { 'error' => 'No service' }; #how would we even get here?
1664 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
1666 $error = $new->insert;
1669 return { 'error' => $error };
1673 sub list_dsl_devices {
1676 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1677 return { 'error' => $session } if $context eq 'error';
1679 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1680 or return { 'error' => "Service not found" };
1683 'devices' => [ map {
1684 +{ 'mac_addr' => $_->mac_addr };
1685 } $svc_dsl->dsl_device
1691 sub add_dsl_device {
1694 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1695 return { 'error' => $session } if $context eq 'error';
1697 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1698 or return { 'error' => "Service not found" };
1700 return { 'error' => 'No MAC address supplied' }
1701 unless length($p->{'mac_addr'});
1703 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
1704 'mac_addr' => scalar($p->{'mac_addr'}),
1706 my $error = $dsl_device->insert;
1707 return { 'error' => $error };
1711 sub delete_dsl_device {
1714 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1715 return { 'error' => $session } if $context eq 'error';
1717 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1718 or return { 'error' => "Service not found" };
1720 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
1721 'mac_addr' => scalar($p->{'mac_addr'}),
1724 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
1726 my $error = $dsl_device->delete;
1727 return { 'error' => $error };
1733 _usage_details( \&_port_graph, $p,
1734 'svcdb' => 'svc_port',
1739 my($svc_port, $begin, $end) = @_;
1741 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
1742 push @usage, { 'png' => $pngOrError };
1746 sub _list_svc_usage {
1747 my($svc_acct, $begin, $end) = @_;
1749 foreach my $part_export (
1750 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
1751 qw( sqlradius sqlradius_withdomain )
1753 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
1758 sub list_svc_usage {
1759 _usage_details(\&_list_svc_usage, @_);
1762 sub _list_support_usage {
1763 my($svc_acct, $begin, $end) = @_;
1765 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
1766 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
1768 push @usage, { 'seconds' => $_->seconds,
1769 'support' => $_->support,
1770 '_date' => $_->_date,
1771 'id' => $_->transaction_id,
1772 'creator' => $_->creator,
1773 'subject' => $_->subject,
1774 'status' => $_->status,
1775 'ticketid' => $_->ticketid,
1781 sub list_support_usage {
1782 _usage_details(\&_list_support_usage, @_);
1785 sub _list_cdr_usage {
1786 # XXX CDR type support...
1787 my($svc_phone, $begin, $end, %opt) = @_;
1788 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
1789 $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, );
1792 sub list_cdr_usage {
1794 _usage_details( \&_list_cdr_usage, $p,
1795 'svcdb' => 'svc_phone',
1799 sub _usage_details {
1800 my($callback, $p, %opt) = @_;
1802 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1803 return { 'error' => $session } if $context eq 'error';
1805 my $search = { 'svcnum' => $p->{'svcnum'} };
1806 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1808 my $svcdb = $opt{'svcdb'} || 'svc_acct';
1810 my $svc_x = qsearchs( $svcdb, $search );
1811 return { 'error' => 'No service selected in list_svc_usage' }
1814 my $cust_pkg = $svc_x->cust_svc->cust_pkg;
1815 my $freq = $cust_pkg->part_pkg->freq;
1818 if ( $svcdb eq 'svc_phone' ) {
1819 my $format = $cust_pkg->part_pkg->option('output_format') || '';
1820 $format = '' if $format =~ /^sum_/;
1821 # sensible default if there is no format or it's a summary format
1822 if ( $cust_pkg->part_pkg->plan eq 'voip_inbound' ) {
1823 $format ||= 'source_default';
1824 $callback_opt{inbound} = 1;
1827 $format ||= 'default';
1830 $callback_opt{format} = $format;
1831 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
1834 my $start = $cust_pkg->setup;
1835 #my $end = $cust_pkg->bill; # or time?
1838 unless ( $p->{beginning} ) {
1839 $p->{beginning} = $cust_pkg->last_bill;
1840 $p->{ending} = $end;
1843 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
1847 #kinda false laziness with FS::cust_main::bill, but perhaps
1848 #we should really change this bit to DateTime and DateTime::Duration
1850 #change this bit to use Date::Manip? CAREFUL with timezones (see
1851 # mailing list archive)
1852 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
1853 (localtime($p->{ending}) )[0,1,2,3,4,5];
1854 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
1855 (localtime($p->{beginning}) )[0,1,2,3,4,5];
1857 if ( $freq =~ /^\d+$/ ) {
1859 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
1861 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
1862 } elsif ( $freq =~ /^(\d+)w$/ ) {
1864 $nmday += $weeks * 7;
1865 $pmday -= $weeks * 7;
1866 } elsif ( $freq =~ /^(\d+)d$/ ) {
1870 } elsif ( $freq =~ /^(\d+)h$/ ) {
1875 return { 'error' => "unparsable frequency: ". $freq };
1878 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
1879 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
1883 'svcnum' => $p->{svcnum},
1884 'beginning' => $p->{beginning},
1885 'ending' => $p->{ending},
1886 'previous' => ($previous > $start) ? $previous : $start,
1887 'next' => ($next < $end) ? $next : $end,
1888 'header' => $header,
1896 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1897 return { 'error' => $session } if $context eq 'error';
1899 my $search = { 'custnum' => $custnum };
1900 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1901 my $cust_main = qsearchs('cust_main', $search )
1902 or return { 'error' => "unknown custnum $custnum" };
1904 my $status = $cust_main->status;
1905 #false laziness w/ClientAPI/Signup.pm
1907 my $cust_pkg = new FS::cust_pkg ( {
1908 'custnum' => $custnum,
1909 'pkgpart' => $p->{'pkgpart'},
1911 my $error = $cust_pkg->check;
1912 return { 'error' => $error } if $error;
1915 unless ( $p->{'svcpart'} eq 'none' ) {
1919 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
1921 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
1922 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
1923 $svcdb = $part_svc->svcdb;
1925 $svcdb = 'svc_acct';
1927 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
1930 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
1931 'svc_domain' => [ qw( domain ) ],
1932 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
1933 'svc_external' => [ qw( id title ) ],
1934 'svc_pbx' => [ qw( id title ) ],
1937 my $svc_x = "FS::$svcdb"->new( {
1938 'svcpart' => $svcpart,
1939 map { $_ => $p->{$_} } @{$fields{$svcdb}}
1942 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
1945 while ( length($p->{"snarf_machine$snarfnum"}) ) {
1946 my $acct_snarf = new FS::acct_snarf ( {
1947 'machine' => $p->{"snarf_machine$snarfnum"},
1948 'protocol' => $p->{"snarf_protocol$snarfnum"},
1949 'username' => $p->{"snarf_username$snarfnum"},
1950 '_password' => $p->{"snarf_password$snarfnum"},
1953 push @acct_snarf, $acct_snarf;
1955 $svc_x->child_objects( \@acct_snarf );
1958 my $y = $svc_x->setdefault; # arguably should be in new method
1959 return { 'error' => $y } if $y && !ref($y);
1961 $error = $svc_x->check;
1962 return { 'error' => $error } if $error;
1969 tie my %hash, 'Tie::RefHash';
1970 %hash = ( $cust_pkg => \@svc );
1972 $error = $cust_main->order_pkgs( \%hash, 'noexport' => 1 );
1973 return { 'error' => $error } if $error;
1975 my $conf = new FS::Conf;
1976 if ( $conf->exists('signup_server-realtime') ) {
1978 my $bill_error = _do_bop_realtime( $cust_main, $status );
1981 $cust_pkg->cancel('quiet'=>1);
1984 $cust_pkg->reexport;
1988 $cust_pkg->reexport;
1991 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
1993 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2000 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2001 return { 'error' => $session } if $context eq 'error';
2003 my $search = { 'custnum' => $custnum };
2004 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2005 my $cust_main = qsearchs('cust_main', $search )
2006 or return { 'error' => "unknown custnum $custnum" };
2008 my $status = $cust_main->status;
2009 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2010 or return { 'error' => "unknown package $p->{pkgnum}" };
2013 my $error = FS::cust_pkg::order( $custnum,
2019 my $conf = new FS::Conf;
2020 if ( $conf->exists('signup_server-realtime') ) {
2022 my $bill_error = _do_bop_realtime( $cust_main, $status );
2025 $newpkg[0]->suspend;
2028 $newpkg[0]->reexport;
2032 $newpkg[0]->reexport;
2035 return { error => '', pkgnum => $cust_pkg->pkgnum };
2039 sub order_recharge {
2042 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2043 return { 'error' => $session } if $context eq 'error';
2045 my $search = { 'custnum' => $custnum };
2046 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2047 my $cust_main = qsearchs('cust_main', $search )
2048 or return { 'error' => "unknown custnum $custnum" };
2050 my $status = $cust_main->status;
2051 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2052 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2054 my $svc_x = $cust_svc->svc_x;
2055 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2058 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2059 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2060 recharge_totalbytes );
2061 my $amount = $part_pkg->option('recharge_amount', 1);
2063 my ($l, $v, $d) = $cust_svc->label; # blah
2064 my $pkg = "Recharge $v";
2066 my $bill_error = $cust_main->charge($amount, $pkg,
2067 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2068 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2069 $part_pkg->taxclass); #meh
2071 my $conf = new FS::Conf;
2072 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2074 $bill_error = _do_bop_realtime( $cust_main, $status );
2079 my $error = $svc_x->recharge (\%vhash);
2080 return { 'error' => $error } if $error;
2084 my $error = $bill_error;
2085 $error ||= $svc_x->recharge (\%vhash);
2086 return { 'error' => $error } if $error;
2089 return { error => '', svc => $cust_svc->part_svc->svc };
2093 sub _do_bop_realtime {
2094 my ($cust_main, $status) = (shift, shift);
2096 my $old_balance = $cust_main->balance;
2098 my $bill_error = $cust_main->bill
2099 || $cust_main->apply_payments_and_credits
2100 || $cust_main->realtime_collect('selfservice' => 1);
2102 if ( $cust_main->balance > $old_balance
2103 && $cust_main->balance > 0
2104 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/ ?
2105 1 : $status eq 'suspended' ) ) {
2106 #this makes sense. credit is "un-doing" the invoice
2107 my $conf = new FS::Conf;
2108 $cust_main->credit( sprintf("%.2f", $cust_main->balance - $old_balance ),
2109 'self-service decline',
2110 'reason_type' => $conf->config('signup_credit_type'),
2112 $cust_main->apply_credits( 'order' => 'newest' );
2114 return { 'error' => '_decline', 'bill_error' => $bill_error };
2123 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2124 return { 'error' => $session } if $context eq 'error';
2126 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2127 or return { 'error' => "unknown custnum $custnum" };
2129 my @cust_pkg = sort { $a->bill <=> $b->bill }
2130 grep { $_->part_pkg->freq ne '0' }
2131 $cust_main->ncancelled_pkgs;
2133 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2135 my $total = $cust_main->balance;
2138 my $bill = $_->bill;
2139 $total += $_->part_pkg->base_recur($_, \$bill);
2140 my $renew_date = $_->part_pkg->add_freq($_->bill);
2142 'pkgnum' => $_->pkgnum,
2143 'amount' => sprintf('%.2f', $total),
2144 'bill_date' => $_->bill,
2145 'bill_date_pretty' => time2str('%x', $_->bill),
2146 'renew_date' => $renew_date,
2147 'renew_date_pretty' => time2str('%x', $renew_date),
2148 'expire_date' => $_->expire,
2149 'expire_date_pretty' => time2str('%x', $_->expire),
2154 return { 'dates' => \@array };
2158 sub payment_info_renew_info {
2160 my $renew_info = renew_info($p);
2161 my $payment_info = payment_info($p);
2162 return { %$renew_info,
2170 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2171 return { 'error' => $session } if $context eq 'error';
2173 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2174 or return { 'error' => "unknown custnum $custnum" };
2176 my $date = $p->{'date'};
2180 #freeside-daily -n -d $date fs_daily $custnum
2181 $cust_main->bill_and_collect( 'time' => $date,
2182 'invoice_time' => $now,
2183 'actual_time' => $now,
2184 'check_freq' => '1d',
2187 return { 'error' => '' };
2193 my $session = _cache->get($p->{'session_id'})
2194 or return { 'error' => "Can't resume session" }; #better error message
2196 my $custnum = $session->{'custnum'};
2198 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2199 or return { 'error' => "unknown custnum $custnum" };
2201 my $conf = new FS::Conf;
2203 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2204 or return { 'error' => 'Permission denied' };
2206 my $pkgnum = $p->{'pkgnum'};
2208 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2209 'pkgnum' => $pkgnum, } )
2210 or return { 'error' => "unknown pkgnum $pkgnum" };
2212 my $error = $cust_pkg->suspend(reason => $reasonnum);
2213 return { 'error' => $error };
2219 my $session = _cache->get($p->{'session_id'})
2220 or return { 'error' => "Can't resume session" }; #better error message
2222 my $custnum = $session->{'custnum'};
2224 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2225 or return { 'error' => "unknown custnum $custnum" };
2227 my $pkgnum = $p->{'pkgnum'};
2229 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2230 'pkgnum' => $pkgnum, } )
2231 or return { 'error' => "unknown pkgnum $pkgnum" };
2233 my $error = $cust_pkg->cancel('quiet' => 1);
2234 return { 'error' => $error };
2238 sub provision_phone {
2241 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2243 if($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/){
2244 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2245 return { 'error' => $session } if $context eq 'error';
2247 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2248 return { 'error' => 'service not found' } unless $svc_phone;
2249 return { 'error' => 'invalid svcnum' }
2250 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2252 $svc_phone->email($p->{'email'})
2253 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2254 $svc_phone->forwarddst($p->{'forwarddst'})
2255 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2256 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2257 return { 'error' => $svc_phone->replace };
2261 unless($p->{'lnp'}) {
2262 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2263 $p->{'lnp_status'} = "portingin";
2264 return _provision( 'FS::svc_phone',
2265 [qw(lnp_desired_due_date lnp_other_provider
2266 lnp_other_provider_account phonenum countrycode lnp_status)],
2267 [qw(phonenum countrycode)],
2274 unless (scalar(@bulkdid)) {
2275 return _provision( 'FS::svc_phone',
2276 [qw(phonenum countrycode)],
2277 [qw(phonenum countrycode)],
2283 # bulk DID order case
2285 foreach my $did ( @bulkdid ) {
2286 $did =~ s/[^0-9]//g;
2287 $error = _provision( 'FS::svc_phone',
2288 [qw(phonenum countrycode)],
2289 [qw(phonenum countrycode)],
2291 'pkgnum' => $p->{'pkgnum'},
2292 'svcpart' => $p->{'svcpart'},
2294 'countrycode' => $p->{'countrycode'},
2295 'session_id' => $p->{'session_id'},
2298 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2300 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2303 sub provision_acct {
2305 warn "provision_acct called\n"
2308 return { 'error' => gettext('passwords_dont_match') }
2309 if $p->{'_password'} ne $p->{'_password2'};
2310 return { 'error' => gettext('empty_password') }
2311 unless length($p->{'_password'});
2313 if ($p->{'domsvc'}) {
2314 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2315 qw ( svcpart pkgnum ) );
2316 return { 'error' => gettext('invalid_domain') }
2317 unless ($domains{$p->{'domsvc'}});
2320 warn "provision_acct calling _provision\n"
2322 _provision( 'FS::svc_acct',
2323 [qw(username _password domsvc)],
2324 [qw(username _password domsvc)],
2330 sub provision_external {
2332 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2333 _provision( 'FS::svc_external',
2342 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2343 warn "_provision called for $class\n"
2346 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2347 return { 'error' => $session } if $context eq 'error';
2349 my $search = { 'custnum' => $custnum };
2350 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2351 my $cust_main = qsearchs('cust_main', $search )
2352 or return { 'error' => "unknown custnum $custnum" };
2354 my $pkgnum = $p->{'pkgnum'};
2356 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2358 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2359 'pkgnum' => $pkgnum,
2361 or return { 'error' => "unknown pkgnum $pkgnum" };
2363 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2365 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2366 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2368 warn "creating $class record\n"
2370 my $svc_x = $class->new( {
2371 'pkgnum' => $p->{'pkgnum'},
2372 'svcpart' => $p->{'svcpart'},
2373 map { $_ => $p->{$_} } @$fields
2375 warn "inserting $class record\n"
2377 my $error = $svc_x->insert;
2380 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2382 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2385 my $return = { 'svc' => $part_svc->svc,
2387 map { $_ => $svc_x->get($_) } @$return_fields
2389 warn "_provision returning ". Dumper($return). "\n"
2398 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2399 return { 'error' => $session } if $context eq 'error';
2401 my $search = { 'custnum' => $custnum };
2402 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2403 my $cust_main = qsearchs('cust_main', $search )
2404 or return { 'error' => "unknown custnum $custnum" };
2406 my $pkgnum = $p->{'pkgnum'};
2408 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2409 'pkgnum' => $pkgnum,
2411 or return { 'error' => "unknown pkgnum $pkgnum" };
2413 my $svcpart = $p->{'svcpart'};
2415 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
2416 'svcpart' => $svcpart, } )
2417 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
2418 my $part_svc = $pkg_svc->part_svc;
2420 my $conf = new FS::Conf;
2423 'svc' => $part_svc->svc,
2424 'svcdb' => $part_svc->svcdb,
2425 'pkgnum' => $pkgnum,
2426 'svcpart' => $svcpart,
2427 'custnum' => $custnum,
2429 'security_phrase' => 0, #XXX !
2430 'svc_acct_pop' => [], #XXX !
2432 'init_popstate' => '',
2437 small_custview( $cust_main, $conf->config('countrydefault') ),
2441 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
2442 && $ret->{'svcdb'} eq 'svc_phone') {
2443 $ret->{'svcnum'} = $p->{'svcnum'};
2444 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2445 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
2446 $ret->{'email'} = $svc_phone->email;
2447 $ret->{'forwarddst'} = $svc_phone->forwarddst;
2454 sub unprovision_svc {
2457 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2458 return { 'error' => $session } if $context eq 'error';
2460 my $search = { 'custnum' => $custnum };
2461 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2462 my $cust_main = qsearchs('cust_main', $search )
2463 or return { 'error' => "unknown custnum $custnum" };
2465 my $svcnum = $p->{'svcnum'};
2467 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
2468 or return { 'error' => "unknown svcnum $svcnum" };
2470 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
2471 unless $cust_svc->cust_pkg->custnum == $custnum;
2473 my $conf = new FS::Conf;
2475 return { 'svc' => $cust_svc->part_svc->svc,
2476 'error' => $cust_svc->cancel,
2478 small_custview( $cust_main, $conf->config('countrydefault') ),
2483 sub myaccount_passwd {
2485 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2486 return { 'error' => $session } if $context eq 'error';
2488 return { 'error' => "New passwords don't match." }
2489 if $p->{'new_password'} ne $p->{'new_password2'};
2491 return { 'error' => 'Enter new password' }
2492 unless length($p->{'new_password'});
2494 #my $search = { 'custnum' => $custnum };
2495 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2496 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2497 my $search = " AND custnum = $1";
2498 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2500 my $svc_acct = qsearchs( {
2501 'table' => 'svc_acct',
2502 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2503 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
2504 'LEFT JOIN cust_main USING ( custnum ) ',
2505 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
2506 'extra_sql' => $search, #important
2508 or return { 'error' => "Service not found" };
2510 if ( exists($p->{'old_password'}) ) {
2511 return { 'error' => "Incorrect password." }
2512 unless $svc_acct->check_password($p->{'old_password'});
2515 $svc_acct->set_password($p->{'new_password'});
2516 my $error = $svc_acct->replace();
2518 my($label, $value) = $svc_acct->cust_svc->label;
2520 return { 'error' => $error,
2530 my $conf = new FS::Conf;
2531 my $verification = $conf->config('selfservice-password_reset_verification')
2532 or return { 'error' => 'Password resets disabled' };
2534 my $username = $p->{'username'};
2536 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
2537 or return { 'error' => 'Account not found' };
2539 my $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
2540 'domsvc' => $svc_domain->svcnum }
2542 or return { 'error' => 'Account not found' };
2544 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
2545 or return { 'error' => 'Account not found' };
2547 my $cust_main = $cust_pkg->cust_main;
2551 my( $p, $cust_main ) = @_;
2552 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
2553 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
2556 my( $p, $cust_main ) = @_;
2557 my $cust_pay = qsearchs({
2558 'table' => 'cust_pay',
2559 'hashref' => { 'custnum' => $cust_main->custnum },
2560 'order_by' => 'ORDER BY _date DESC LIMIT 1',
2564 $p->{'amount'} == $cust_pay->paid;
2567 my( $p, $cust_main ) = @_;
2568 $p->{'zip'} eq $cust_main->zip
2569 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
2573 foreach my $verify ( split(',', $verification) ) {
2575 &{ $verify{$verify} }( $p, $cust_main )
2576 or return { 'error' => 'Account not found' };
2580 #okay, we're verified, now create a unique session
2582 my $reset_session = {
2583 'svcnum' => $svc_acct->svcnum,
2586 my $timeout = '1 hour'; #?
2588 my $reset_session_id;
2590 $reset_session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
2591 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") ); #just in case
2593 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
2597 my $msgnum = $conf->config('selfservice-password_reset_msgnum', $cust_main->agentnum);
2598 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
2599 return { 'error' => "selfservice-password_reset_msgnum unset" } unless $msgnum;
2600 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
2601 my $error = $msg_template->send( 'cust_main' => $cust_main,
2602 'object' => $svc_acct,
2603 'substitutions' => {
2604 'session_id' => $reset_session_id,
2608 return { 'error' => $error }; #????
2611 return { 'error' => '' };
2614 sub check_reset_passwd {
2617 my $conf = new FS::Conf;
2618 my $verification = $conf->config('selfservice-password_reset_verification')
2619 or return { 'error' => 'Password resets disabled' };
2621 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
2622 or return { 'error' => "Can't resume session" }; #better error message
2624 my $svcnum = $reset_session->{'svcnum'};
2626 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
2627 or return { 'error' => "Service not found" };
2629 return { 'error' => '',
2630 'username' => $svc_acct->username,
2635 sub process_reset_passwd {
2638 my $conf = new FS::Conf;
2639 my $verification = $conf->config('selfservice-password_reset_verification')
2640 or return { 'error' => 'Password resets disabled' };
2642 return { 'error' => "New passwords don't match." }
2643 if $p->{'new_password'} ne $p->{'new_password2'};
2645 return { 'error' => 'Enter new password' }
2646 unless length($p->{'new_password'});
2648 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
2649 or return { 'error' => "Can't resume session" }; #better error message
2651 my $svcnum = $reset_session->{'svcnum'};
2653 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
2654 or return { 'error' => "Service not found" };
2656 $svc_acct->set_password($p->{'new_password'});
2657 my $error = $svc_acct->replace();
2659 my($label, $value) = $svc_acct->cust_svc->label;
2661 return { 'error' => $error,
2670 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2671 return { 'error' => $session } if $context eq 'error';
2673 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
2674 FS::TicketSystem->init();
2676 my $conf = new FS::Conf;
2677 my $queue = $p->{'queue'}
2678 || $conf->config('ticket_system-selfservice_queueid')
2679 || $conf->config('ticket_system-default_queueid');
2681 warn "$me create_ticket: creating ticket\n" if $DEBUG;
2682 my $err_or_ticket = FS::TicketSystem->create_ticket(
2683 '', #create RT session based on FS CurrentUser (fs_selfservice)
2685 'custnum' => $custnum,
2686 'svcnum' => $session->{'svcnum'},
2687 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
2690 if ( ref($err_or_ticket) ) {
2691 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
2693 return { 'error' => '',
2694 'ticket_id' => $err_or_ticket->id,
2697 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
2699 return { 'error' => $err_or_ticket };
2707 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2708 return { 'error' => $session } if $context eq 'error';
2710 return { error => 'requested format not implemented' }
2711 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
2713 my $conf = new FS::Conf;
2714 my $age_threshold = 0;
2715 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
2716 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
2718 my $search = { 'custnum' => $custnum };
2719 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2720 my $cust_main = qsearchs('cust_main', $search )
2721 or return { 'error' => "unknown custnum $custnum" };
2723 # does it make more sense to just run one sql query for this instead of all the
2724 # insanity below? would increase performance greately for large data sets?
2726 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
2727 my @part_svc = $cust_pkg->part_svc;
2728 foreach my $part_svc ( @part_svc ) {
2729 if($part_svc->svcdb eq 'svc_phone'){
2730 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
2731 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
2732 push @svc_phone, $cust_pkg_svc->svc_x
2733 if $cust_pkg_svc->date_inserted >= $age_threshold;
2741 my($xls_r,$xls_c) = (0,0);
2744 my @fields = qw( countrycode phonenum pin sip_password phone_name );
2745 if($p->{'format'} eq 'csv') {
2746 $csv = new Text::CSV_XS { 'always_quote' => 1,
2749 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
2750 $content .= $csv->string;
2752 elsif($p->{'format'} eq 'xls') {
2753 my $XLS1 = new IO::Scalar \$content;
2754 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
2755 or return { 'error' => "Error opening .xls file: $!" };
2756 $xls = $xls_workbook->add_worksheet('DIDs');
2757 foreach ( @fields ) {
2758 $xls->write(0,$xls_c++,$_);
2763 foreach my $svc_phone ( @svc_phone ) {
2764 my @cols = map { $svc_phone->$_ } @fields;
2765 if($p->{'format'} eq 'csv') {
2766 return { 'error' => 'Unable to create CSV' }
2767 unless $csv->combine(@cols);
2768 $content .= $csv->string;
2770 elsif($p->{'format'} eq 'xls') {
2773 $xls->write($xls_r,$xls_c++,$_);
2779 $xls_workbook->close() if $p->{'format'} eq 'xls';
2781 { content => $content, format => $p->{'format'}, };
2786 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2787 return { 'error' => $session } if $context eq 'error';
2789 warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
2790 FS::TicketSystem->init();
2791 return { 'error' => 'get_ticket configuration error' }
2792 if $FS::TicketSystem::system ne 'RT_Internal';
2794 # check existence and ownership as part of this
2795 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
2796 my $rt_session = FS::TicketSystem->session('');
2797 my $Ticket = FS::TicketSystem->get_ticket_object(
2799 ticket_id => $p->{'ticket_id'},
2802 return { 'error' => 'ticket not found' } if !$Ticket;
2804 if ( length( $p->{'subject'} || '' ) ) {
2806 if ( $p->{'subject'} ne $Ticket->Subject ) {
2807 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
2808 return { 'error' => "unable to set subject: $msg" } if !$val;
2812 if(length($p->{'reply'})) {
2813 my @err_or_res = FS::TicketSystem->correspond_ticket(
2815 'ticket_id' => $p->{'ticket_id'},
2816 'content' => $p->{'reply'},
2819 return { 'error' => 'unable to reply to ticket' }
2820 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
2823 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
2824 my $err_or_ticket = FS::TicketSystem->get_ticket(
2826 'ticket_id' => $p->{'ticket_id'},
2829 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
2830 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
2832 return { 'error' => $err_or_ticket };
2835 my @custs = @{$err_or_ticket->{'custs'}};
2836 my @txns = @{$err_or_ticket->{'txns'}};
2839 # superseded by check in get_ticket_object
2840 #return { 'error' => 'invalid ticket requested' }
2841 #unless grep($_ eq $custnum, @custs);
2843 foreach my $txn ( @txns ) {
2844 push @filtered_txns, $txn
2845 if ($txn->{'type'} eq 'EmailRecord'
2846 || $txn->{'type'} eq 'Correspond'
2847 || $txn->{'type'} eq 'Create');
2850 warn "$me get_ticket: successful: \n"
2852 return { 'error' => '',
2853 'transactions' => \@filtered_txns,
2854 'ticket_fields' => $err_or_ticket->{'fields'},
2855 'ticket_id' => $p->{'ticket_id'},
2859 sub adjust_ticket_priority {
2861 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2862 return { 'error' => $session } if $context eq 'error';
2864 warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
2865 FS::TicketSystem->init;
2866 my $ss_priority = FS::TicketSystem->selfservice_priority;
2868 return { 'error' => 'adjust_ticket_priority configuration error' }
2869 if $FS::TicketSystem::system ne 'RT_Internal'
2872 my $values = $p->{'values'}; #hashref, id => priority value
2875 foreach my $id (keys %$values) {
2876 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
2877 my $Ticket = FS::TicketSystem->get_ticket_object('',
2879 'custnum' => $custnum,
2882 $ticket_error{$id} = 'ticket not found';
2886 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
2887 # We're not going to implement it for RT_External.
2888 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
2889 my $new_value = $values->{$id};
2890 next if $old_value eq $new_value;
2892 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
2894 # AddCustomFieldValue works fine (replacing any existing value) if it's
2895 # a single-valued custom field, which it should be. If it's not, you're
2896 # doing something wrong.
2898 if ( length($new_value) ) {
2899 ($val, $msg) = $Ticket->AddCustomFieldValue(
2900 Field => $ss_priority,
2901 Value => $new_value,
2905 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
2906 Field => $ss_priority,
2907 Value => $old_value,
2911 $ticket_error{$id} = $msg if !$val;
2912 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
2914 return { 'error' => '',
2915 'ticket_error' => \%ticket_error,
2916 %{ customer_info($p) } # send updated customer info back
2922 sub _custoragent_session_custnum {
2925 my($context, $session, $custnum);
2926 if ( $p->{'session_id'} ) {
2928 $context = 'customer';
2929 $session = _cache->get($p->{'session_id'})
2930 or return ( 'error' => "Can't resume session" ); #better error message
2931 $custnum = $session->{'custnum'};
2933 } elsif ( $p->{'agent_session_id'} ) {
2936 my $agent_cache = new FS::ClientAPI_SessionCache( {
2937 'namespace' => 'FS::ClientAPI::Agent',
2939 $session = $agent_cache->get($p->{'agent_session_id'})
2940 or return ( 'error' => "Can't resume session" ); #better error message
2941 $custnum = $p->{'custnum'};
2945 return ( 'error' => "Can't resume session" ); #better error message
2948 ($context, $session, $custnum);