1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
10 use Digest::SHA qw(sha512_hex);
13 use Time::Local qw(timelocal_nocheck);
14 use Business::CreditCard;
17 use Spreadsheet::WriteExcel;
18 use OLE::Storage_Lite;
19 use FS::UI::Web::small_custview qw(small_custview); #less doh
21 use FS::UI::bytecount qw( display_bytecount );
24 use FS::Record qw(qsearch qsearchs dbh);
25 use FS::Msgcat qw(gettext);
26 use FS::Misc qw(card_types);
27 use FS::Misc::DateTime qw(parse_datetime);
29 use FS::ClientAPI_SessionCache;
41 use FS::legacy_cust_bill;
42 use FS::cust_main_county;
46 use FS::acct_rt_transaction;
51 $me = '[FS::ClientAPI::MyAccount]';
53 use vars qw( @cust_main_editable_fields @location_editable_fields );
54 @cust_main_editable_fields = qw(
55 first last company daytime night fax mobile
57 payby payinfo payname paystart_month paystart_year payissue payip
58 ss paytype paystate stateid stateid_state
60 @location_editable_fields = qw(
61 address1 address2 city county state zip country
65 BEGIN { #preload to reduce time customer_info takes
66 if ( $FS::TicketSystem::system ) {
67 warn "$me: initializing ticket system\n" if $DEBUG;
68 FS::TicketSystem->init();
73 $cache ||= new FS::ClientAPI_SessionCache( {
74 'namespace' => 'FS::ClientAPI::MyAccount',
81 my($context, $session, $custnum) = _custoragent_session_custnum($p);
82 #return { 'error' => $session } if $context eq 'error';
85 if ( $context eq 'customer' ) {
87 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
90 $sth->execute($custnum) or die $sth->errstr;
92 $agentnum = $sth->fetchrow_arrayref->[0]
93 or die "no agentnum for custnum $custnum";
95 #} elsif ( $context eq 'agent' ) {
96 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
99 $p->{'agentnum'} = $agentnum;
101 my $conf = new FS::Conf;
103 #false laziness w/Signup.pm
105 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
107 if ( $skin_info_cache_agent ) {
109 warn "$me loading cached skin info for agentnum $agentnum\n"
114 warn "$me populating skin info cache for agentnum $agentnum\n"
117 $skin_info_cache_agent = {
118 'agentnum' => $agentnum,
119 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
120 qw( company_name date_format ) ),
121 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
122 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
123 text_color link_color vlink_color hlink_color alink_color
124 font title_color title_align title_size menu_bgcolor menu_fontsize
127 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
128 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
129 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo )
131 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
132 qw( title_left_image title_right_image
133 menu_top_image menu_body_image menu_bottom_image
136 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
137 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
138 qw( head body_header body_footer company_address ) ),
139 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
142 services.php Services
143 services.php My Services
144 services_new.php Order a new service
147 personal.php Personal Information
148 password.php Change Password
151 payment_cc.php Credit Card Payment
152 payment_ach.php Electronic Check Payment
153 payment_paypal.php PayPal Payment
154 payment_webpay.php Webpay Payments
157 usage_data.php Data usage
158 usage_cdr.php Call usage
160 tickets.php Help Desk
161 tickets.php Open Tickets
162 tickets_resolved.php Resolved Tickets
163 ticket_create.php Create a new ticket
171 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
175 #{ %$skin_info_cache_agent };
176 $skin_info_cache_agent;
183 my $conf = new FS::Conf;
187 'phone_login' => $conf->exists('selfservice_server-phone_login'),
188 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
189 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
190 'banner_image_md5' =>
191 md5_hex($conf->config_binary('selfservice-login_banner_image')),
198 sub login_banner_image {
200 my $conf = new FS::Conf;
201 my $image = $conf->config_binary('selfservice-login_banner_image');
203 'md5' => md5_hex($image),
208 #false laziness w/FS::ClientAPI::passwd::passwd
212 my $conf = new FS::Conf;
216 if ( $p->{'domain'} eq 'svc_phone'
217 && $conf->exists('selfservice_server-phone_login') ) {
219 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
220 return { error => 'Number not found.' } unless $svc_phone;
223 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
224 #return { error => 'Only primary user may log in.' }
225 # if $conf->exists('selfservice_server-primary_only')
226 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
228 return { error => 'Incorrect PIN.' }
229 unless $svc_phone->check_pin($p->{'password'});
233 } elsif ( $p->{email}
234 && (my $contact = FS::contact->by_selfservice_email($p->{email}))
237 return { error => 'Incorrect contact password.' }
238 unless $contact->authenticate_password($p->{'password'});
240 $session->{'custnum'} = $contact->custnum;
244 ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
246 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
247 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
249 my $svc_acct = qsearchs( 'svc_acct', { 'username' => $p->{'username'},
250 'domsvc' => $svc_domain->svcnum, }
252 return { error => 'User not found.' } unless $svc_acct;
254 if($conf->exists('selfservice_server-login_svcpart')) {
255 my @svcpart = $conf->config('selfservice_server-login_svcpart');
256 my $svcpart = $svc_acct->cust_svc->svcpart;
257 return { error => 'Invalid user.' }
258 unless grep($_ eq $svcpart, @svcpart);
261 return { error => 'Incorrect password.' }
262 unless $svc_acct->check_password($p->{'password'});
270 $session->{'svcnum'} = $svc_x->svcnum;
272 my $cust_svc = $svc_x->cust_svc;
273 my $cust_pkg = $cust_svc->cust_pkg;
275 my $cust_main = $cust_pkg->cust_main;
276 $session->{'custnum'} = $cust_main->custnum;
277 if ( $conf->exists('pkg-balances') ) {
278 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
279 $cust_main->ncancelled_pkgs;
280 $session->{'pkgnum'} = $cust_pkg->pkgnum
281 if scalar(@cust_pkg) > 1;
285 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
286 #return { error => 'Only primary user may log in.' }
287 # if $conf->exists('selfservice_server-primary_only')
288 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
289 my $part_pkg = $cust_pkg->part_pkg;
290 return { error => 'Only primary user may log in.' }
291 if $conf->exists('selfservice_server-primary_only')
292 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
298 $session_id = sha512_hex(time(). {}. rand(). $$)
299 } until ( ! defined _cache->get($session_id) ); #just in case
301 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
302 _cache->set( $session_id, $session, $timeout );
304 return { 'error' => '',
305 'session_id' => $session_id,
311 if ( $p->{'session_id'} ) {
312 _cache->remove($p->{'session_id'});
313 return { %{ skin_info($p) }, 'error' => '' };
315 return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message
322 my($context, $session, $custnum) = _custoragent_session_custnum($p);
323 return { 'error' => $session } if $context eq 'error';
325 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
326 or return { 'error' => "Service not found" };
328 $session->{'svcnum'} = $svc_acct->svcnum;
330 my $conf = new FS::Conf;
331 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
332 _cache->set( $p->{'session_id'}, $session, $timeout );
334 return { 'error' => '' };
338 sub payment_gateway {
340 # takes a cust_main and a cust_payby entry, returns the payment_gateway
341 my $conf = new FS::Conf;
342 my $cust_main = shift;
343 my $cust_payby = shift;
344 my $gatewaynum = $conf->config('selfservice-payment_gateway');
346 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
347 die "configured gatewaynum $gatewaynum not found!" if !$pg;
351 return '' if ! FS::payby->realtime($cust_payby);
352 my $pg = $cust_main->agent->payment_gateway(
353 'method' => FS::payby->payby2bop($cust_payby),
363 my $conf = new FS::Conf;
365 my $info = skin_info($p);
367 use vars qw( $cust_paybys ); #cache for performance
368 unless ( $cust_paybys ) {
370 my %cust_paybys = map { $_ => 1 }
371 map { FS::payby->payby2payment($_) }
372 $conf->config('signup_server-payby');
374 $cust_paybys = [ keys %cust_paybys ];
377 $info->{'cust_paybys'} = $cust_paybys;
379 my($context, $session, $custnum) = _custoragent_session_custnum($p);
380 return { 'error' => $session } if $context eq 'error';
382 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
383 or return { 'error' => "unknown custnum $custnum" };
385 $info->{'hide_payment_fields'} = [
387 my $pg = payment_gateway($cust_main, $_);
388 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
389 } @{ $info->{cust_paybys} }
392 $info->{'self_suspend_reason'} =
393 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
395 $info->{'edit_ticket_subject'} =
396 $conf->exists('ticket_system-selfservice_edit_subject') &&
397 $cust_main->edit_subject;
399 $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
402 'custnum' => $custnum,
403 'access_pkgnum' => $session->{'pkgnum'},
404 'access_svcnum' => $session->{'svcnum'},
411 my($context, $session, $custnum) = _custoragent_session_custnum($p);
412 return { 'error' => $session } if $context eq 'error';
416 my $conf = new FS::Conf;
417 $return{'require_address2'} = $conf->exists('cust_main-require_address2');
419 # if ( $FS::TicketSystem::system ) {
420 # warn "$me customer_info: initializing ticket system\n" if $DEBUG;
421 # FS::TicketSystem->init();
424 if ( $custnum ) { #customer record
426 %return = ( %return, %{ customer_info_short($p) } );
428 #redundant with customer_info_short, but we need it for several things below
429 my $search = { 'custnum' => $custnum };
430 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
431 my $cust_main = qsearchs('cust_main', $search )
432 or return { 'error' => "unknown custnum $custnum" };
434 my $list_tickets = list_tickets($p);
435 $return{'tickets'} = $list_tickets->{'tickets'};
437 if ( $session->{'pkgnum'} ) {
438 #XXX open invoices in the pkg-balances case
442 invnum => $_->invnum,
443 date => time2str("%b %o, %Y", $_->_date),
446 } $cust_main->open_cust_bill;
447 $return{open_invoices} = \@open;
449 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
450 my $sth = dbh->prepare($sql) or die dbh->errstr;
451 $sth->execute($custnum) or die $sth->errstr;
452 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
453 $return{'last_invoice_date_pretty'} =
454 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
457 #customer_info_short always has nobalance on..
458 $return{small_custview} =
459 small_custview( $cust_main,
460 $return{countrydefault},
461 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
464 $return{has_ship_address} = $cust_main->has_ship_address;
465 $return{status} = $cust_main->status;
466 $return{statuscolor} = $cust_main->statuscolor;
468 # compatibility: some places in selfservice use this to determine
469 # if there's a ship address
470 if ( $return{has_ship_address} ) {
471 $return{ship_last} = $cust_main->last;
472 $return{ship_first} = $cust_main->first;
475 if (scalar($conf->config('support_packages'))) {
476 my @support_services = ();
477 foreach ($cust_main->support_services) {
478 my $seconds = $_->svc_x->seconds || 0;
479 my $time_remaining = (($seconds < 0) ? '-' : '' ).
480 int(abs($seconds)/3600)."h".
481 sprintf("%02d",(abs($seconds)%3600)/60)."m";
482 my $cust_pkg = $_->cust_pkg;
485 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
486 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
487 push @support_services, { svcnum => $_->svcnum,
488 time => $time_remaining,
493 $return{support_services} = \@support_services;
496 if ( $conf->config('prepayment_discounts-credit_type') ) {
498 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
501 } elsif ( $session->{'svcnum'} ) { #no customer record
503 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
504 or die "unknown svcnum";
505 $return{name} = $svc_acct->email;
509 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
513 return { 'error' => '',
514 'custnum' => $custnum,
520 sub customer_info_short {
523 my($context, $session, $custnum) = _custoragent_session_custnum($p);
524 return { 'error' => $session } if $context eq 'error';
528 my $conf = new FS::Conf;
530 if ( $custnum ) { #customer record
532 my $search = { 'custnum' => $custnum };
533 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
534 my $cust_main = qsearchs('cust_main', $search )
535 or return { 'error' => "unknown custnum $custnum" };
537 $return{display_custnum} = $cust_main->display_custnum;
539 if ( $session->{'pkgnum'} ) {
540 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
541 #next_bill_date from cust_pkg?
543 $return{balance} = $cust_main->balance;
544 $return{next_bill_date} = $cust_main->next_bill_date;
545 $return{next_bill_date_pretty} =
546 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
550 $return{countrydefault} = scalar($conf->config('countrydefault'));
552 $return{small_custview} =
553 small_custview( $cust_main,
554 $return{countrydefault},
558 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
560 $return{payby} = $cust_main->payby;
562 #none of these are terribly expensive if we want 'em...
563 for (@cust_main_editable_fields) {
564 $return{$_} = $cust_main->get($_);
566 #maybe a little more expensive, but it should be cached by now
567 for (@location_editable_fields) {
568 $return{$_} = $cust_main->bill_location->get($_);
569 $return{'ship_'.$_} = $cust_main->ship_location->get($_);
572 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
573 $return{payinfo} = $cust_main->paymask;
574 @return{'month', 'year'} = $cust_main->paydate_monthyear;
577 my @invoicing_list = $cust_main->invoicing_list;
578 $return{'invoicing_list'} =
579 join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
580 $return{'postal_invoicing'} =
581 0 < ( grep { $_ eq 'POST' } @invoicing_list );
583 if ( $session->{'svcnum'} ) {
584 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
585 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
586 $return{'svcnum'} = $session->{'svcnum'};
589 } elsif ( $session->{'svcnum'} ) { #no customer record
591 #uuh, not supproted yet... die?
592 return { 'error' => 'customer_info_short not yet supported as agent' };
596 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
600 return { 'error' => '',
601 'custnum' => $custnum,
606 sub billing_history {
609 my($context, $session, $custnum) = _custoragent_session_custnum($p);
610 return { 'error' => $session } if $context eq 'error';
612 return { 'error' => 'No customer' } unless $custnum;
614 my $search = { 'custnum' => $custnum };
615 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
616 my $cust_main = qsearchs('cust_main', $search )
617 or return { 'error' => "unknown custnum $custnum" };
621 if ( $session->{'pkgnum'} ) {
622 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
623 #next_bill_date from cust_pkg?
624 return { 'error' => 'No history for package' };
627 $return{balance} = $cust_main->balance;
628 $return{next_bill_date} = $cust_main->next_bill_date;
629 $return{next_bill_date_pretty} =
630 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
635 my $conf = new FS::Conf;
637 if ( $conf->exists('selfservice-billing_history-line_items') ) {
639 foreach my $cust_bill ( $cust_main->cust_bill ) {
642 'type' => 'Line item',
643 'description' => $_->desc( $cust_main->locale ).
644 ( $_->sdate && $_->edate
645 ? ' '. time2str('%d-%b-%Y', $_->sdate).
646 ' To '. time2str('%d-%b-%Y', $_->edate)
649 'amount' => sprintf('%.2f', $_->setup + $_->recur ),
650 'date' => $cust_bill->_date,
651 'date_pretty' => time2str('%m/%d/%Y', $cust_bill->_date ),
653 foreach $cust_bill->cust_bill_pkg;
661 'description' => 'Invoice #'. $_->display_invnum,
662 'amount' => sprintf('%.2f', $_->charged ),
664 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
666 foreach $cust_main->cust_bill;
672 'description' => 'Payment', #XXX type
673 'amount' => sprintf('%.2f', 0 - $_->paid ),
675 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
677 foreach $cust_main->cust_pay;
681 'description' => 'Credit', #more info?
682 'amount' => sprintf('%.2f', 0 -$_->amount ),
684 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
686 foreach $cust_main->cust_credit;
690 'description' => 'Refund', #more info? type, like payment?
691 'amount' => $_->refund,
693 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
695 foreach $cust_main->cust_refund;
697 @history = sort { $b->{'date'} <=> $a->{'date'} } @history;
699 $return{'history'} = \@history;
707 my $session = _cache->get($p->{'session_id'})
708 or return { 'error' => "Can't resume session" }; #better error message
710 my $custnum = $session->{'custnum'}
711 or return { 'error' => "no customer record" };
713 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
714 or return { 'error' => "unknown custnum $custnum" };
716 my $new = new FS::cust_main { $cust_main->hash };
718 $new->set( $_ => $p->{$_} )
719 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
721 if ( exists($p->{address1}) ) {
722 my $bill_location = FS::cust_location->new({
723 map { $_ => $p->{$_} } @location_editable_fields
725 # if this is unchanged from before, cust_main::replace will ignore it
726 $new->set('bill_location' => $bill_location);
729 if ( exists($p->{ship_address1}) ) {
730 my $ship_location = FS::cust_location->new({
731 map { $_ => $p->{"ship_$_"} } @location_editable_fields
733 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
734 # Selfservice unfortunately tries to indicate "same as billing
735 # address" by sending all fields empty. Did this ever work?
736 $ship_location = $cust_main->bill_location;
738 $new->set('ship_location' => $ship_location);
740 # but if it hasn't been passed in at all, leave ship_location alone--
741 # DON'T change it to match bill_location.
744 if (exists($p->{'payby'})) {
745 $p->{'payby'} =~ /^([A-Z]{4})$/
746 or return { 'error' => "illegal_payby " . $p->{'payby'} };
750 if ( $payby =~ /^(CARD|DCRD)$/ ) {
752 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
754 if ( $new->payinfo eq $cust_main->paymask ) {
755 $new->payinfo($cust_main->payinfo);
757 $new->payinfo($p->{'payinfo'});
760 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
762 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
765 $p->{'payinfo1'} =~ /^([\dx]+)$/
766 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
768 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
769 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
771 $payinfo = $payinfo1. '@'. $payinfo2;
773 $new->payinfo( ($payinfo eq $cust_main->paymask)
774 ? $cust_main->payinfo
778 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
780 } elsif ( $payby =~ /^(BILL)$/ ) {
782 } elsif ( $payby ) { #notyet ready
783 return { 'error' => "unknown payby $payby" };
787 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
788 #false laziness with httemplate/edit/process/cust_main.cgi
789 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
790 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
792 @invoicing_list = $cust_main->invoicing_list;
795 my $error = $new->replace($cust_main, \@invoicing_list);
796 return { 'error' => $error } if $error;
799 return { 'error' => '' };
804 my $session = _cache->get($p->{'session_id'})
805 or return { 'error' => "Can't resume session" }; #better error message
811 my $conf = new FS::Conf;
812 use vars qw($payment_info); #cache for performance
813 unless ( $payment_info ) {
815 my %states = map { $_->state => 1 }
816 qsearch('cust_main_county', {
817 'country' => $conf->config('countrydefault') || 'US'
820 my %cust_paybys = map { $_ => 1 }
821 map { FS::payby->payby2payment($_) }
822 $conf->config('signup_server-payby');
824 my @cust_paybys = keys %cust_paybys;
828 #list all counties/states/countries
829 'cust_main_county' =>
830 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
832 #shortcut for one-country folks
834 [ sort { $a cmp $b } keys %states ],
836 'card_types' => card_types(),
838 'paytypes' => [ @FS::cust_main::paytypes ],
840 'paybys' => [ $conf->config('signup_server-payby') ],
841 'cust_paybys' => \@cust_paybys,
843 'stateid_label' => FS::Msgcat::_gettext('stateid'),
844 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
846 'show_ss' => $conf->exists('show_ss'),
847 'show_stateid' => $conf->exists('show_stateid'),
848 'show_paystate' => $conf->exists('show_bankstate'),
850 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
852 'credit_card_surcharge_percentage' => scalar($conf->config('credit-card-surcharge-percentage')),
861 my %return = %$payment_info;
863 my $custnum = $session->{'custnum'};
865 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
866 or return { 'error' => "unknown custnum $custnum" };
868 $return{'hide_payment_fields'} = [
870 my $pg = payment_gateway($cust_main, $_);
871 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
872 } @{ $return{cust_paybys} }
875 $return{balance} = $cust_main->balance; #XXX pkg-balances?
877 $return{payname} = $cust_main->payname
878 || ( $cust_main->first. ' '. $cust_main->get('last') );
880 $return{$_} = $cust_main->bill_location->get($_)
881 for qw(address1 address2 city state zip);
883 $return{payby} = $cust_main->payby;
884 $return{stateid_state} = $cust_main->stateid_state;
886 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
887 $return{card_type} = cardtype($cust_main->payinfo);
888 $return{payinfo} = $cust_main->paymask;
890 @return{'month', 'year'} = $cust_main->paydate_monthyear;
894 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
895 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
896 $return{payinfo1} = $payinfo1;
897 $return{payinfo2} = $payinfo2;
898 $return{paytype} = $cust_main->paytype;
899 $return{paystate} = $cust_main->paystate;
900 $return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
903 if ( $conf->config('prepayment_discounts-credit_type') ) {
905 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
908 #doubleclick protection
910 $return{paybatch} = "webui-MyAccount-$_date-$$-". rand() * 2**32;
912 return { 'error' => '',
918 #some false laziness with httemplate/process/payment.cgi - look there for
919 #ACH and CVV support stuff
921 sub validate_payment {
924 my $session = _cache->get($p->{'session_id'})
925 or return { 'error' => "Can't resume session" }; #better error message
927 my $custnum = $session->{'custnum'};
929 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
930 or return { 'error' => "unknown custnum $custnum" };
932 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
933 or return { 'error' => gettext('illegal_amount') };
935 return { error => 'Amount must be greater than 0' } unless $amount > 0;
937 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
938 #changing the hidden form values
939 my $conf = new FS::Conf;
940 my $fee_display = $conf->config('selfservice_process-display') || 'add';
941 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
942 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
943 if ( $fee_display eq 'add'
945 and ! $fee_skip_first || scalar($cust_main->cust_pay)
948 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
949 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
952 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
953 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
954 my $discount_term = $1;
956 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
957 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
960 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
961 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
964 $p->{'payby'} ||= 'CARD';
965 $p->{'payby'} =~ /^([A-Z]{4})$/
966 or return { 'error' => "illegal_payby " . $p->{'payby'} };
969 #false laziness w/process/payment.cgi
972 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
974 $p->{'payinfo1'} =~ /^([\dx]+)$/
975 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
977 $p->{'payinfo2'} =~ /^([\dx]+)$/
978 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
980 $payinfo = $payinfo1. '@'. $payinfo2;
982 $payinfo = $cust_main->payinfo
983 if $cust_main->paymask eq $payinfo;
985 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
987 $payinfo = $p->{'payinfo'};
989 #more intelligent matching will be needed here if you change
990 #card_masking_method and don't remove existing paymasks
991 $payinfo = $cust_main->payinfo
992 if $cust_main->paymask eq $payinfo;
995 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
996 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1000 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1001 return { 'error' => gettext('unknown_card_type') }
1002 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
1004 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
1005 if ( cardtype($payinfo) eq 'American Express card' ) {
1006 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
1007 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
1010 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
1011 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
1017 die "unknown payby $payby";
1020 my %payby2fields = (
1021 'CARD' => [ qw( paystart_month paystart_year payissue payip
1022 address1 address2 city state zip country ) ],
1023 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1027 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1030 'cust_main' => $cust_main, #XXX or just custnum??
1031 'amount' => sprintf('%.2f', $amount),
1033 'payinfo' => $payinfo,
1034 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
1035 'card_type' => $card_type,
1036 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1037 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1038 'month' => $p->{'month'},
1039 'year' => $p->{'year'},
1040 'payname' => $payname,
1041 'paybatch' => $paybatch, #this doesn't actually do anything
1042 'paycvv' => $paycvv,
1043 'payname' => $payname,
1044 'discount_term' => $discount_term,
1045 'pkgnum' => $session->{'pkgnum'},
1046 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1056 my $validate = validate_payment($p);
1057 return $validate if $validate->{'error'};
1059 my $conf = new FS::Conf;
1060 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1061 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1063 +{ map { $_=>$validate->{$_} }
1064 qw( card_type paymask payname paydate_pretty month year amount
1065 address1 address2 city state zip country
1071 sub process_stored_payment {
1074 my $session_id = $p->{'session_id'};
1076 my $payment_info = _cache->get( "payment_$session_id" )
1077 or return { 'error' => "Can't resume session" }; #better error message
1079 do_process_payment($payment_info);
1083 sub process_payment {
1086 my $payment_info = validate_payment($p);
1087 return $payment_info if $payment_info->{'error'};
1089 do_process_payment($payment_info);
1093 sub do_process_payment {
1094 my $validate = shift;
1096 my $cust_main = $validate->{'cust_main'};
1098 my $amount = delete $validate->{'amount'};
1101 my $payby = delete $validate->{'payby'};
1103 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1106 'paynum_ref' => \$paynum,
1109 return { 'error' => $error } if $error;
1111 #no error, so order the fee package if applicable...
1112 my $conf = new FS::Conf;
1113 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1114 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1116 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1118 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1120 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1121 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1124 #and generate an invoice for it now too
1125 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1126 return { 'error' => "payment processed and fee ordered sucessfully, but error billing fee: $error" }
1131 $cust_main->apply_payments;
1133 if ( $validate->{'save'} ) {
1134 my $new = new FS::cust_main { $cust_main->hash };
1135 if ($payby eq 'CARD' || $payby eq 'DCRD') {
1136 $new->set( $_ => $validate->{$_} )
1137 foreach qw( payname paystart_month paystart_year payissue payip );
1138 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
1140 my $bill_location = FS::cust_location->new({
1141 map { $_ => $validate->{$_} }
1142 qw(address1 address2 city state country zip)
1144 $new->set('bill_location' => $bill_location);
1145 # but don't allow the service address to change this way.
1147 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
1148 $new->set( $_ => $validate->{$_} )
1149 foreach qw( payname payip paytype paystate
1150 stateid stateid_state );
1151 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
1153 $new->set( 'payinfo' => $cust_main->card_token || $validate->{'payinfo'} );
1154 $new->set( 'paydate' => $validate->{'paydate'} );
1155 my $error = $new->replace($cust_main);
1157 #no, this causes customers to process their payments again
1158 #return { 'error' => $error };
1159 #XXX just warn verosely for now so i can figure out how these happen in
1160 # the first place, eventually should redirect them to the "change
1161 #address" page but indicate the payment did process??
1162 delete($validate->{'payinfo'}); #don't want to log this!
1163 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1164 "NEW: ". Dumper($new)."\n".
1165 "OLD: ". Dumper($cust_main)."\n".
1166 "PACKET: ". Dumper($validate)."\n";
1174 my $receipt_html = '';
1176 # currently supported for realtime CC only; send receipt data to SS
1177 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1180 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1183 <TD ALIGN="right">Payment#</TD>
1184 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1188 <TD ALIGN="right">Date</TD>
1190 <TD BGCOLOR="#FFFFFF"><B>! .
1191 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1197 <TD ALIGN="right">Amount</TD>
1198 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1203 <TD ALIGN="right">Payment method</TD>
1204 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1215 my($gw, $auth, $order) = split(':', $cust_pay->paybatch);
1219 'amount' => sprintf('%.2f', $cust_pay->paid),
1220 'date' => $cust_pay->_date,
1221 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1222 'time_pretty' => time2str('%T', $cust_pay->_date),
1223 'auth_num' => $auth,
1224 'order_num' => $order,
1225 'receipt_html' => $receipt_html,
1232 'receipt_html' => '',
1239 sub realtime_collect {
1242 my $session = _cache->get($p->{'session_id'})
1243 or return { 'error' => "Can't resume session" }; #better error message
1245 my $custnum = $session->{'custnum'};
1247 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1248 or return { 'error' => "unknown custnum $custnum" };
1251 if ( $p->{'amount'} ) {
1252 $amount = $p->{'amount'};
1254 elsif ( $session->{'pkgnum'} ) {
1255 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1258 $amount = $cust_main->balance;
1261 my $error = $cust_main->realtime_collect(
1262 'method' => $p->{'method'},
1263 'amount' => $amount,
1264 'pkgnum' => $session->{'pkgnum'},
1265 'session_id' => $p->{'session_id'},
1269 return { 'error' => $error } unless ref( $error );
1271 return { 'error' => '', amount => $amount, %$error };
1274 sub start_thirdparty {
1276 my $session = _cache->get($p->{'session_id'})
1277 or return { 'error' => "Can't resume session" }; #better error message
1278 my $custnum = $session->{'custnum'};
1279 my $cust_main = FS::cust_main->by_key($custnum);
1281 my $amount = $p->{'amount'}
1282 or return { error => 'no amount' };
1284 my $result = $cust_main->create_payment(
1285 'method' => $p->{'method'},
1286 'amount' => $p->{'amount'},
1287 'pkgnum' => $session->{'pkgnum'},
1288 'session_id' => $p->{'session_id'},
1291 if ( ref($result) ) { # hashref or error
1294 return { error => $result };
1298 sub finish_thirdparty {
1300 my $session_id = delete $p->{'session_id'};
1301 my $session = _cache->get($session_id)
1302 or return { 'error' => "Can't resume session" };
1303 my $custnum = $session->{'custnum'};
1304 my $cust_main = FS::cust_main->by_key($custnum);
1306 if ( $p->{_cancel} ) {
1307 # customer backed out of making a payment
1308 return $cust_main->cancel_payment( $session_id );
1310 my $result = $cust_main->execute_payment( $session_id, %$p );
1311 if ( ref($result) ) {
1314 return { error => $result };
1318 sub process_payment_order_pkg {
1321 my $hr = process_payment($p);
1322 return $hr if $hr->{'error'};
1327 sub process_payment_order_renew {
1330 my $hr = process_payment($p);
1331 return $hr if $hr->{'error'};
1336 sub process_prepay {
1340 my $session = _cache->get($p->{'session_id'})
1341 or return { 'error' => "Can't resume session" }; #better error message
1345 my $custnum = $session->{'custnum'};
1347 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1348 or return { 'error' => "unknown custnum $custnum" };
1350 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1351 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1359 return { 'error' => $error } if $error;
1361 return { 'error' => '',
1362 'amount' => $amount,
1363 'seconds' => $seconds,
1364 'duration' => duration_exact($seconds),
1365 'upbytes' => $upbytes,
1366 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1367 'downbytes' => $downbytes,
1368 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1369 'totalbytes'=> $totalbytes,
1370 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1377 my $session = _cache->get($p->{'session_id'})
1378 or return { 'error' => "Can't resume session" }; #better error message
1380 my $custnum = $session->{'custnum'};
1382 my $invnum = $p->{'invnum'};
1384 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1385 'custnum' => $custnum } )
1386 or return { 'error' => "Can't find invnum" };
1390 return { 'error' => '',
1391 'invnum' => $invnum,
1392 'invoice_text' => join('', $cust_bill->print_text ),
1393 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1400 my $session = _cache->get($p->{'session_id'})
1401 or return { 'error' => "Can't resume session" }; #better error message
1403 my $custnum = $session->{'custnum'};
1405 my $invnum = $p->{'invnum'};
1407 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1408 'custnum' => $custnum } )
1409 or return { 'error' => "Can't find invnum" };
1413 return { 'error' => '',
1414 'invnum' => $invnum,
1415 'invoice_pdf' => $cust_bill->print_pdf({
1416 'unsquelch_cdr' => 1,
1417 'locale' => $p->{'locale'},
1423 sub legacy_invoice {
1425 my $session = _cache->get($p->{'session_id'})
1426 or return { 'error' => "Can't resume session" }; #better error message
1428 my $custnum = $session->{'custnum'};
1430 my $legacyinvnum = $p->{'legacyinvnum'};
1433 'legacyinvnum' => $legacyinvnum,
1434 'custnum' => $custnum,
1437 my $legacy_cust_bill =
1438 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1439 || qsearchs('legacy_cust_bill', \%hash )
1440 or return { 'error' => "Can't find legacyinvnum" };
1444 return { 'error' => '',
1445 'legacyinvnum' => $legacyinvnum,
1446 'legacyid' => $legacy_cust_bill->legacyid,
1447 'invoice_html' => $legacy_cust_bill->content_html,
1452 sub legacy_invoice_pdf {
1454 my $session = _cache->get($p->{'session_id'})
1455 or return { 'error' => "Can't resume session" }; #better error message
1457 my $custnum = $session->{'custnum'};
1459 my $legacyinvnum = $p->{'legacyinvnum'};
1461 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1462 'legacyinvnum' => $legacyinvnum,
1463 'custnum' => $custnum,
1464 }) or return { 'error' => "Can't find legacyinvnum" };
1468 return { 'error' => '',
1469 'legacyinvnum' => $legacyinvnum,
1470 'legacyid' => $legacy_cust_bill->legacyid,
1471 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1479 #sessioning for this? how do we get the session id to the backend invoice
1480 # template so it can add it to the link, blah
1483 if ( $p->{'invnum'} ) {
1484 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1485 or return { 'error' => 'unknown invnum' };
1486 $agentnum = $cust_bill->cust_main->agentnum;
1489 my $templatename = $p->{'template'} || $p->{'templatename'};
1491 #false laziness-ish w/view/cust_bill-logo.cgi
1493 my $conf = new FS::Conf;
1494 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1495 $templatename = "_$1";
1500 my $filename = "logo$templatename.png";
1502 return { 'error' => '',
1503 'logo' => $conf->config_binary($filename, $agentnum),
1504 'content_type' => 'image/png', #should allow gif, jpg too
1511 my $session = _cache->get($p->{'session_id'})
1512 or return { 'error' => "Can't resume session" }; #better error message
1514 my $custnum = $session->{'custnum'};
1516 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1517 or return { 'error' => "unknown custnum $custnum" };
1519 my $conf = new FS::Conf;
1521 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1523 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1527 return { 'error' => '',
1528 'balance' => $cust_main->balance,
1531 my $owed = $_->owed;
1533 +{ 'invnum' => $_->invnum,
1534 '_date' => $_->_date,
1535 'date' => time2str("%b %o, %Y", $_->_date),
1536 'date_short' => time2str("%m-%d-%Y", $_->_date),
1537 'previous' => sprintf('%.2f', ($_->previous)[0]),
1538 'charged' => sprintf('%.2f', $_->charged),
1539 'owed' => sprintf('%.2f', $owed),
1540 'balance' => sprintf('%.2f', $balance),
1545 'legacy_invoices' => [
1547 +{ 'legacyinvnum' => $_->legacyinvnum,
1548 'legacyid' => $_->legacyid,
1549 '_date' => $_->_date,
1550 'date' => time2str("%b %o, %Y", $_->_date),
1551 'date_short' => time2str("%m-%d-%Y", $_->_date),
1552 'charged' => sprintf('%.2f', $_->charged),
1553 'has_content' => ( length($_->content_pdf)
1554 || length($_->content_html) ),
1564 my $session = _cache->get($p->{'session_id'})
1565 or return { 'error' => "Can't resume session" }; #better error message
1567 my $custnum = $session->{'custnum'};
1569 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1570 or return { 'error' => "unknown custnum $custnum" };
1572 my @errors = $cust_main->cancel( 'quiet'=>1 );
1574 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1576 return { 'error' => $error };
1583 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1584 return { 'error' => $session } if $context eq 'error';
1586 my $search = { 'custnum' => $custnum };
1587 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1588 my $cust_main = qsearchs('cust_main', $search )
1589 or return { 'error' => "unknown custnum $custnum" };
1591 my $conf = new FS::Conf;
1593 # the duplication below is necessary:
1594 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1595 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1596 # non-backwards-compatible change breaking the software of anyone using the API
1597 # instead of the stock selfservice
1598 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1599 if( $conf->exists('selfservice_server-view-wholesale') ) {
1600 return { 'svcnum' => $session->{'svcnum'},
1601 'custnum' => $custnum,
1602 'cust_pkg' => [ map {
1604 part_pkg => [ map $_->hashref, $_->part_pkg ],
1606 [ map $_->hashref, $_->available_part_svc ],
1608 [ map { my $ref = { $_->hash,
1609 label => [ $_->label ],
1611 $ref->{_password} = $_->svc_x->_password
1612 if $context eq 'agent'
1613 && $conf->exists('agent-showpasswords')
1614 && $_->part_svc->svcdb eq 'svc_acct';
1619 } $cust_main->cust_pkg
1622 small_custview( $cust_main, $conf->config('countrydefault') ),
1623 'wholesale_view' => 1,
1624 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1625 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1626 'lnp' => $conf->exists('svc_phone-lnp'),
1630 { 'svcnum' => $session->{'svcnum'},
1631 'custnum' => $custnum,
1632 'cust_pkg' => [ map {
1633 my $primary_cust_svc = $_->primary_cust_svc;
1636 pkg_label => $_->pkg_locale,
1637 status => $_->status,
1638 statuscolor => $_->statuscolor,
1640 [ map { $_->hashref }
1641 grep { $_->selfservice_access ne 'hidden' }
1642 $_->available_part_svc
1645 [ map { my $ref = { $_->hash,
1646 label => [ $_->label ],
1648 $ref->{_password} = $_->svc_x->_password
1649 if $context eq 'agent'
1650 && $conf->exists('agent-showpasswords')
1651 && $_->part_svc->svcdb eq 'svc_acct';
1652 $ref->{svchash} = { $_->svc_x->hash } if
1653 $_->part_svc->svcdb eq 'svc_phone';
1654 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1655 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1658 grep { $_->part_svc->selfservice_access ne 'hidden' }
1663 ? { $primary_cust_svc->hash,
1664 label => [ $primary_cust_svc->label ],
1665 finger => $primary_cust_svc->svc_x->finger, #uuh
1666 $primary_cust_svc->part_svc->hash,
1670 } $cust_main->ncancelled_pkgs
1673 small_custview( $cust_main, $conf->config('countrydefault') ),
1674 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1682 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1683 return { 'error' => $session } if $context eq 'error';
1685 my $search = { 'custnum' => $custnum };
1686 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1687 my $cust_main = qsearchs('cust_main', $search )
1688 or return { 'error' => "unknown custnum $custnum" };
1690 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1691 if ( ! $pkgnum && $p->{'svcnum'} ) {
1692 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1693 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1697 my @cust_pkg_usage = ();
1698 #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
1699 foreach my $cust_pkg ( $p->{'ncancelled'}
1700 ? $cust_main->ncancelled_pkgs
1701 : $cust_main->unsuspended_pkgs ) {
1702 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1703 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1704 push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
1707 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1709 foreach (@cust_pkg_usage) {
1710 my $part = $_->part_pkg_usage;
1711 my $tag = $part->description . ($part->shared ? 1 : 0);
1712 my $row = $usage_pools{$tag}
1713 ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
1714 $row->[1] += $_->minutes; # minutes remaining
1715 $row->[2] += $part->minutes; # minutes total
1718 if ( $p->{'svcdb'} ) {
1719 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1721 : ref($p->{'svcdb'}) eq 'ARRAY'
1722 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1723 : { $p->{'svcdb'} => 1 };
1724 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1727 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1730 my $conf = new FS::Conf;
1733 'svcnum' => $session->{'svcnum'},
1734 'custnum' => $custnum,
1735 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1736 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
1739 my $svc_x = $_->svc_x;
1740 my($label, $value) = $_->label;
1741 my $part_svc = $_->part_svc;
1742 my $svcdb = $part_svc->svcdb;
1743 my $cust_pkg = $_->cust_pkg;
1744 my $part_pkg = $cust_pkg->part_pkg;
1747 'svcnum' => $_->svcnum,
1748 'display_svcnum' => $_->display_svcnum,
1752 'pkg_label' => $cust_pkg->pkg_locale,
1753 'pkg_status' => $cust_pkg->status,
1754 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
1757 if ( $svcdb eq 'svc_acct' ) {
1760 'username' => $svc_x->username,
1761 'email' => $svc_x->email,
1762 'finger' => $svc_x->finger,
1763 'seconds' => $svc_x->seconds,
1764 'upbytes' => display_bytecount($svc_x->upbytes),
1765 'downbytes' => display_bytecount($svc_x->downbytes),
1766 'totalbytes' => display_bytecount($svc_x->totalbytes),
1768 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1769 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1770 'recharge_upbytes' =>
1771 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1772 'recharge_downbytes' =>
1773 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1774 'recharge_totalbytes' =>
1775 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1779 } elsif ( $svcdb eq 'svc_dsl' ) {
1780 $hash{'phonenum'} = $svc_x->phonenum;
1781 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1782 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1783 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1786 $hash{'name'} = $cust_main->name;
1788 } elsif ( $svcdb eq 'svc_phone' ) {
1789 # could potentially show lots of things...
1790 $hash{'outbound'} = 1;
1791 $hash{'inbound'} = 0;
1792 if ( $part_pkg->plan eq 'voip_inbound' ) {
1793 $hash{'outbound'} = 0;
1794 $hash{'inbound'} = 1;
1795 } elsif ( $part_pkg->option('selfservice_inbound_format')
1796 or $conf->config('selfservice-default_inbound_cdr_format')
1798 $hash{'inbound'} = 1;
1800 foreach (qw(inbound outbound)) {
1801 # hmm...we can't filter by status here, because there might
1802 # not be cdr_terminations at all. have to go by date.
1803 # find all since the last bill date.
1804 # XXX cdr types? we are going to need them.
1806 my $sum_cdr = $svc_x->sum_cdrs(
1807 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
1808 'begin' => ($cust_pkg->last_bill || 0),
1811 $hash{$_} = $sum_cdr->hashref;
1816 # elsif ( $svcdb eq 'svc_phone' || $svcdb eq 'svc_port' ) {
1827 map { $usage_pools{$_} }
1835 sub _customer_svc_x {
1836 my($custnum, $svcnum, $table) = (shift, shift, shift);
1837 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
1839 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1840 my $search = " AND custnum = $1";
1841 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1844 'table' => ($table || 'svc_acct'),
1845 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1846 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
1847 #'LEFT JOIN cust_main USING ( custnum ) ',
1848 'hashref' => $hashref,
1849 'extra_sql' => $search, #important
1854 sub svc_status_html {
1857 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1858 return { 'error' => $session } if $context eq 'error';
1860 #XXX only svc_dsl for now
1861 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
1862 or return { 'error' => "Service not found" };
1864 my $html = $svc_x->getstatus_html;
1866 return { 'html' => $html };
1870 sub svc_status_hash {
1873 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1874 return { 'error' => $session } if $context eq 'error';
1876 #XXX only svc_acct for now
1877 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1878 or return { 'error' => "Service not found" };
1880 my ( $html, $hashref ) = $svc_x->export_getstatus;
1885 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
1886 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
1887 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
1888 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
1889 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
1892 my( $p, $method ) = @_;
1894 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1895 return { 'error' => $session } if $context eq 'error';
1897 #XXX only svc_acct for now
1898 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1899 or return { 'error' => "Service not found" };
1901 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
1903 my $error = $svc_x->$method($p); #$p? returns error?
1904 return { 'error' => $error } if $error;
1906 return {}; #? { 'error' => '' }
1910 sub acct_forward_info {
1913 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1914 return { 'error' => $session } if $context eq 'error';
1916 my $svc_forward = _customer_svc_x( $custnum,
1917 { 'srcsvc' => $p->{'svcnum'} },
1920 or return { 'error' => '',
1924 return { 'error' => '',
1925 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
1930 sub process_acct_forward {
1932 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1933 return { 'error' => $session } if $context eq 'error';
1935 my $old = _customer_svc_x( $custnum,
1936 { 'srcsvc' => $p->{'svcnum'} },
1940 if ( $p->{'dst'} eq '' ) {
1942 my $error = $old->delete;
1943 return { 'error' => $error };
1945 return { 'error' => '' };
1948 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
1949 'dst' => $p->{'dst'},
1954 $new->svcnum($old->svcnum);
1955 my $cust_svc = $old->cust_svc;
1956 $new->svcpart($old->svcpart);
1957 $new->pkgnuym($old->pkgnum);
1958 $error = $new->replace($old);
1960 my $conf = new FS::Conf;
1961 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
1963 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
1964 or return { 'error' => 'No service' }; #how would we even get here?
1966 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
1968 $error = $new->insert;
1971 return { 'error' => $error };
1975 sub list_dsl_devices {
1978 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1979 return { 'error' => $session } if $context eq 'error';
1981 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1982 or return { 'error' => "Service not found" };
1985 'devices' => [ map {
1986 +{ 'mac_addr' => $_->mac_addr };
1987 } $svc_dsl->dsl_device
1993 sub add_dsl_device {
1996 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1997 return { 'error' => $session } if $context eq 'error';
1999 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2000 or return { 'error' => "Service not found" };
2002 return { 'error' => 'No MAC address supplied' }
2003 unless length($p->{'mac_addr'});
2005 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
2006 'mac_addr' => scalar($p->{'mac_addr'}),
2008 my $error = $dsl_device->insert;
2009 return { 'error' => $error };
2013 sub delete_dsl_device {
2016 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2017 return { 'error' => $session } if $context eq 'error';
2019 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2020 or return { 'error' => "Service not found" };
2022 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
2023 'mac_addr' => scalar($p->{'mac_addr'}),
2026 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
2028 my $error = $dsl_device->delete;
2029 return { 'error' => $error };
2035 _usage_details( \&_port_graph, $p,
2036 'svcdb' => 'svc_port',
2041 my($svc_port, $begin, $end) = @_;
2043 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
2044 push @usage, { 'png' => $pngOrError };
2048 sub _list_svc_usage {
2049 my($svc_acct, $begin, $end) = @_;
2051 foreach my $part_export (
2052 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
2053 qw( sqlradius sqlradius_withdomain )
2055 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
2060 sub list_svc_usage {
2061 _usage_details(\&_list_svc_usage, @_);
2064 sub _list_support_usage {
2065 my($svc_acct, $begin, $end) = @_;
2067 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
2068 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
2070 push @usage, { 'seconds' => $_->seconds,
2071 'support' => $_->support,
2072 '_date' => $_->_date,
2073 'id' => $_->transaction_id,
2074 'creator' => $_->creator,
2075 'subject' => $_->subject,
2076 'status' => $_->status,
2077 'ticketid' => $_->ticketid,
2083 sub list_support_usage {
2084 _usage_details(\&_list_support_usage, @_);
2087 sub _list_cdr_usage {
2088 # XXX CDR type support...
2089 # XXX any way to do a paged search on this?
2090 # we have to return the results all at once...
2091 my($svc_phone, $begin, $end, %opt) = @_;
2092 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
2093 $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, %opt );
2096 sub list_cdr_usage {
2098 _usage_details( \&_list_cdr_usage, $p,
2099 'svcdb' => 'svc_phone',
2103 sub _usage_details {
2104 my($callback, $p, %opt) = @_;
2106 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2107 return { 'error' => $session } if $context eq 'error';
2109 my $search = { 'svcnum' => $p->{'svcnum'} };
2110 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2112 my $svcdb = $opt{'svcdb'} || 'svc_acct';
2114 my $svc_x = qsearchs( $svcdb, $search );
2115 return { 'error' => 'No service selected in list_svc_usage' }
2118 my $cust_pkg = $svc_x->cust_svc->cust_pkg;
2119 my $freq = $cust_pkg->part_pkg->freq;
2122 if ( $svcdb eq 'svc_phone' ) {
2123 my $conf = FS::Conf->new;
2125 if ( $p->{inbound} ) {
2126 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2127 || $conf->config('selfservice-default_inbound_cdr_format')
2128 || 'source_default';
2129 $callback_opt{inbound} = 1;
2131 $format = $cust_pkg->part_pkg->option('selfservice_format')
2132 || $conf->config('selfservice-default_cdr_format')
2136 $callback_opt{format} = $format;
2137 $callback_opt{use_clid} = 1;
2138 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2141 my $start = $cust_pkg->setup;
2142 #my $end = $cust_pkg->bill; # or time?
2145 unless ( $p->{beginning} ) {
2146 $p->{beginning} = $cust_pkg->last_bill;
2147 $p->{ending} = $end;
2150 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2151 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2153 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2157 #kinda false laziness with FS::cust_main::bill, but perhaps
2158 #we should really change this bit to DateTime and DateTime::Duration
2160 #change this bit to use Date::Manip? CAREFUL with timezones (see
2161 # mailing list archive)
2162 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2163 (localtime($p->{ending}) )[0,1,2,3,4,5];
2164 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2165 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2167 if ( $freq =~ /^\d+$/ ) {
2169 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2171 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2172 } elsif ( $freq =~ /^(\d+)w$/ ) {
2174 $nmday += $weeks * 7;
2175 $pmday -= $weeks * 7;
2176 } elsif ( $freq =~ /^(\d+)d$/ ) {
2180 } elsif ( $freq =~ /^(\d+)h$/ ) {
2185 return { 'error' => "unparsable frequency: ". $freq };
2188 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2189 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2193 'svcnum' => $p->{svcnum},
2194 'beginning' => $p->{beginning},
2195 'ending' => $p->{ending},
2196 'inbound' => $p->{inbound},
2197 'previous' => ($previous > $start) ? $previous : $start,
2198 'next' => ($next < $end) ? $next : $end,
2199 'header' => $header,
2207 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2208 return { 'error' => $session } if $context eq 'error';
2210 my $search = { 'custnum' => $custnum };
2211 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2212 my $cust_main = qsearchs('cust_main', $search )
2213 or return { 'error' => "unknown custnum $custnum" };
2215 my $status = $cust_main->status;
2216 #false laziness w/ClientAPI/Signup.pm
2218 my $cust_pkg = new FS::cust_pkg ( {
2219 'custnum' => $custnum,
2220 'pkgpart' => $p->{'pkgpart'},
2222 my $error = $cust_pkg->check;
2223 return { 'error' => $error } if $error;
2226 unless ( $p->{'svcpart'} eq 'none' ) {
2230 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2232 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2233 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2234 $svcdb = $part_svc->svcdb;
2236 $svcdb = 'svc_acct';
2238 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2241 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2242 'svc_domain' => [ qw( domain ) ],
2243 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2244 'svc_external' => [ qw( id title ) ],
2245 'svc_pbx' => [ qw( id title ) ],
2248 my $svc_x = "FS::$svcdb"->new( {
2249 'svcpart' => $svcpart,
2250 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2253 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2256 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2257 my $acct_snarf = new FS::acct_snarf ( {
2258 'machine' => $p->{"snarf_machine$snarfnum"},
2259 'protocol' => $p->{"snarf_protocol$snarfnum"},
2260 'username' => $p->{"snarf_username$snarfnum"},
2261 '_password' => $p->{"snarf_password$snarfnum"},
2264 push @acct_snarf, $acct_snarf;
2266 $svc_x->child_objects( \@acct_snarf );
2269 my $y = $svc_x->setdefault; # arguably should be in new method
2270 return { 'error' => $y } if $y && !ref($y);
2272 $error = $svc_x->check;
2273 return { 'error' => $error } if $error;
2280 tie my %hash, 'Tie::RefHash';
2281 %hash = ( $cust_pkg => \@svc );
2283 $error = $cust_main->order_pkgs( \%hash, 'noexport' => 1 );
2284 return { 'error' => $error } if $error;
2286 my $conf = new FS::Conf;
2287 if ( $conf->exists('signup_server-realtime') ) {
2289 my $bill_error = _do_bop_realtime( $cust_main, $status );
2292 $cust_pkg->cancel('quiet'=>1);
2295 $cust_pkg->reexport;
2299 $cust_pkg->reexport;
2302 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2304 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2311 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2312 return { 'error' => $session } if $context eq 'error';
2314 my $search = { 'custnum' => $custnum };
2315 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2316 my $cust_main = qsearchs('cust_main', $search )
2317 or return { 'error' => "unknown custnum $custnum" };
2319 my $status = $cust_main->status;
2320 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2321 or return { 'error' => "unknown package $p->{pkgnum}" };
2323 #if someone does need self-service package change of suspended packages,
2324 # figure out how to be more discriminating
2325 return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
2326 if $cust_pkg->status eq 'suspended';
2329 my $error = FS::cust_pkg::order( $custnum,
2335 my $conf = new FS::Conf;
2336 if ( $conf->exists('signup_server-realtime') ) {
2338 my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_credit'=>1 );
2341 $newpkg[0]->suspend;
2344 $newpkg[0]->reexport;
2348 $newpkg[0]->reexport;
2351 return { error => '', pkgnum => $cust_pkg->pkgnum };
2355 sub order_recharge {
2358 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2359 return { 'error' => $session } if $context eq 'error';
2361 my $search = { 'custnum' => $custnum };
2362 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2363 my $cust_main = qsearchs('cust_main', $search )
2364 or return { 'error' => "unknown custnum $custnum" };
2366 my $status = $cust_main->status;
2367 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2368 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2370 my $svc_x = $cust_svc->svc_x;
2371 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2374 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2375 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2376 recharge_totalbytes );
2377 my $amount = $part_pkg->option('recharge_amount', 1);
2379 my ($l, $v, $d) = $cust_svc->label; # blah
2380 my $pkg = "Recharge $v";
2382 my $bill_error = $cust_main->charge($amount, $pkg,
2383 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2384 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2385 $part_pkg->taxclass); #meh
2387 my $conf = new FS::Conf;
2388 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2390 $bill_error = _do_bop_realtime( $cust_main, $status );
2395 my $error = $svc_x->recharge (\%vhash);
2396 return { 'error' => $error } if $error;
2400 my $error = $bill_error;
2401 $error ||= $svc_x->recharge (\%vhash);
2402 return { 'error' => $error } if $error;
2405 return { error => '', svc => $cust_svc->part_svc->svc };
2409 sub _do_bop_realtime {
2410 my ($cust_main, $status, %opt) = @_;
2412 my $old_balance = $cust_main->balance;
2414 my $bill_error = $cust_main->bill
2415 || $cust_main->apply_payments_and_credits;
2417 $bill_error ||= $cust_main->realtime_collect('selfservice' => 1)
2418 if $cust_main->payby =~ /^(CARD|CHEK)$/;
2420 if ( $cust_main->balance > $old_balance
2421 && $cust_main->balance > 0
2422 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/
2423 || $status eq 'suspended'
2427 unless ( $opt{'no_credit'} ) {
2428 #this makes sense. credit is "un-doing" the invoice
2429 my $conf = new FS::Conf;
2430 $cust_main->credit( sprintf("%.2f", $cust_main->balance-$old_balance ),
2431 'self-service decline',
2432 reason_type=>$conf->config('signup_credit_type'),
2434 $cust_main->apply_credits( 'order' => 'newest' );
2437 return { 'error' => '_decline', 'bill_error' => $bill_error };
2446 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2447 return { 'error' => $session } if $context eq 'error';
2449 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2450 or return { 'error' => "unknown custnum $custnum" };
2452 my @cust_pkg = sort { $a->bill <=> $b->bill }
2453 grep { $_->part_pkg->freq ne '0' }
2454 $cust_main->ncancelled_pkgs;
2456 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2458 my $total = $cust_main->balance;
2461 my $bill = $_->bill;
2462 $total += $_->part_pkg->base_recur($_, \$bill);
2463 my $renew_date = $_->part_pkg->add_freq($_->bill);
2465 'pkgnum' => $_->pkgnum,
2466 'amount' => sprintf('%.2f', $total),
2467 'bill_date' => $_->bill,
2468 'bill_date_pretty' => time2str('%x', $_->bill),
2469 'renew_date' => $renew_date,
2470 'renew_date_pretty' => time2str('%x', $renew_date),
2471 'expire_date' => $_->expire,
2472 'expire_date_pretty' => time2str('%x', $_->expire),
2477 return { 'dates' => \@array };
2481 sub payment_info_renew_info {
2483 my $renew_info = renew_info($p);
2484 my $payment_info = payment_info($p);
2485 return { %$renew_info,
2493 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2494 return { 'error' => $session } if $context eq 'error';
2496 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2497 or return { 'error' => "unknown custnum $custnum" };
2499 my $date = $p->{'date'};
2503 #freeside-daily -n -d $date fs_daily $custnum
2504 $cust_main->bill_and_collect( 'time' => $date,
2505 'invoice_time' => $now,
2506 'actual_time' => $now,
2507 'check_freq' => '1d',
2510 return { 'error' => '' };
2516 my $session = _cache->get($p->{'session_id'})
2517 or return { 'error' => "Can't resume session" }; #better error message
2519 my $custnum = $session->{'custnum'};
2521 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2522 or return { 'error' => "unknown custnum $custnum" };
2524 my $conf = new FS::Conf;
2526 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2527 or return { 'error' => 'Permission denied' };
2529 my $pkgnum = $p->{'pkgnum'};
2531 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2532 'pkgnum' => $pkgnum, } )
2533 or return { 'error' => "unknown pkgnum $pkgnum" };
2535 my $error = $cust_pkg->suspend(reason => $reasonnum);
2536 return { 'error' => $error };
2542 my $session = _cache->get($p->{'session_id'})
2543 or return { 'error' => "Can't resume session" }; #better error message
2545 my $custnum = $session->{'custnum'};
2547 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2548 or return { 'error' => "unknown custnum $custnum" };
2550 my $pkgnum = $p->{'pkgnum'};
2552 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2553 'pkgnum' => $pkgnum, } )
2554 or return { 'error' => "unknown pkgnum $pkgnum" };
2556 my $error = $cust_pkg->cancel('quiet' => 1);
2557 return { 'error' => $error };
2561 sub provision_phone {
2564 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2566 if($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/){
2567 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2568 return { 'error' => $session } if $context eq 'error';
2570 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2571 return { 'error' => 'service not found' } unless $svc_phone;
2572 return { 'error' => 'invalid svcnum' }
2573 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2575 $svc_phone->email($p->{'email'})
2576 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2577 $svc_phone->forwarddst($p->{'forwarddst'})
2578 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2579 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2580 return { 'error' => $svc_phone->replace };
2584 unless($p->{'lnp'}) {
2585 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2586 $p->{'lnp_status'} = "portingin";
2587 return _provision( 'FS::svc_phone',
2588 [qw(lnp_desired_due_date lnp_other_provider
2589 lnp_other_provider_account phonenum countrycode lnp_status)],
2590 [qw(phonenum countrycode)],
2597 unless (scalar(@bulkdid)) {
2598 return _provision( 'FS::svc_phone',
2599 [qw(phonenum countrycode)],
2600 [qw(phonenum countrycode)],
2606 # bulk DID order case
2608 foreach my $did ( @bulkdid ) {
2609 $did =~ s/[^0-9]//g;
2610 $error = _provision( 'FS::svc_phone',
2611 [qw(phonenum countrycode)],
2612 [qw(phonenum countrycode)],
2614 'pkgnum' => $p->{'pkgnum'},
2615 'svcpart' => $p->{'svcpart'},
2617 'countrycode' => $p->{'countrycode'},
2618 'session_id' => $p->{'session_id'},
2621 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2623 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2626 sub provision_acct {
2628 warn "provision_acct called\n"
2631 return { 'error' => gettext('passwords_dont_match') }
2632 if $p->{'_password'} ne $p->{'_password2'};
2633 return { 'error' => gettext('empty_password') }
2634 unless length($p->{'_password'});
2636 if ($p->{'domsvc'}) {
2637 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2638 qw ( svcpart pkgnum ) );
2639 return { 'error' => gettext('invalid_domain') }
2640 unless ($domains{$p->{'domsvc'}});
2643 warn "provision_acct calling _provision\n"
2645 _provision( 'FS::svc_acct',
2646 [qw(username _password domsvc)],
2647 [qw(username _password domsvc)],
2653 sub provision_external {
2655 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2656 _provision( 'FS::svc_external',
2665 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2666 warn "_provision called for $class\n"
2669 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2670 return { 'error' => $session } if $context eq 'error';
2672 my $search = { 'custnum' => $custnum };
2673 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2674 my $cust_main = qsearchs('cust_main', $search )
2675 or return { 'error' => "unknown custnum $custnum" };
2677 my $pkgnum = $p->{'pkgnum'};
2679 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2681 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2682 'pkgnum' => $pkgnum,
2684 or return { 'error' => "unknown pkgnum $pkgnum" };
2686 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2688 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2689 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2691 warn "creating $class record\n"
2693 my $svc_x = $class->new( {
2694 'pkgnum' => $p->{'pkgnum'},
2695 'svcpart' => $p->{'svcpart'},
2696 map { $_ => $p->{$_} } @$fields
2698 warn "inserting $class record\n"
2700 my $error = $svc_x->insert;
2703 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2705 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2708 my $return = { 'svc' => $part_svc->svc,
2710 map { $_ => $svc_x->get($_) } @$return_fields
2712 warn "_provision returning ". Dumper($return). "\n"
2721 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2722 return { 'error' => $session } if $context eq 'error';
2724 my $search = { 'custnum' => $custnum };
2725 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2726 my $cust_main = qsearchs('cust_main', $search )
2727 or return { 'error' => "unknown custnum $custnum" };
2729 my $pkgnum = $p->{'pkgnum'};
2731 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2732 'pkgnum' => $pkgnum,
2734 or return { 'error' => "unknown pkgnum $pkgnum" };
2736 my $svcpart = $p->{'svcpart'};
2738 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
2739 'svcpart' => $svcpart, } )
2740 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
2741 my $part_svc = $pkg_svc->part_svc;
2743 my $conf = new FS::Conf;
2746 'svc' => $part_svc->svc,
2747 'svcdb' => $part_svc->svcdb,
2748 'pkgnum' => $pkgnum,
2749 'svcpart' => $svcpart,
2750 'custnum' => $custnum,
2752 'security_phrase' => 0, #XXX !
2753 'svc_acct_pop' => [], #XXX !
2755 'init_popstate' => '',
2760 small_custview( $cust_main, $conf->config('countrydefault') ),
2764 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
2765 && $ret->{'svcdb'} eq 'svc_phone') {
2766 $ret->{'svcnum'} = $p->{'svcnum'};
2767 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2768 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
2769 $ret->{'email'} = $svc_phone->email;
2770 $ret->{'forwarddst'} = $svc_phone->forwarddst;
2777 sub unprovision_svc {
2780 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2781 return { 'error' => $session } if $context eq 'error';
2783 my $search = { 'custnum' => $custnum };
2784 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2785 my $cust_main = qsearchs('cust_main', $search )
2786 or return { 'error' => "unknown custnum $custnum" };
2788 my $svcnum = $p->{'svcnum'};
2790 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
2791 or return { 'error' => "unknown svcnum $svcnum" };
2793 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
2794 unless $cust_svc->cust_pkg->custnum == $custnum;
2796 my $conf = new FS::Conf;
2798 return { 'svc' => $cust_svc->part_svc->svc,
2799 'error' => $cust_svc->cancel,
2801 small_custview( $cust_main, $conf->config('countrydefault') ),
2806 sub myaccount_passwd {
2808 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2809 return { 'error' => $session } if $context eq 'error';
2811 return { 'error' => "New passwords don't match." }
2812 if $p->{'new_password'} ne $p->{'new_password2'};
2814 return { 'error' => 'Enter new password' }
2815 unless length($p->{'new_password'});
2817 #my $search = { 'custnum' => $custnum };
2818 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2819 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2820 my $search = " AND custnum = $1";
2821 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2823 my $svc_acct = qsearchs( {
2824 'table' => 'svc_acct',
2825 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2826 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
2827 'LEFT JOIN cust_main USING ( custnum ) ',
2828 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
2829 'extra_sql' => $search, #important
2831 or return { 'error' => "Service not found" };
2835 my $conf = new FS::Conf;
2836 $error = 'Password too short.'
2837 if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
2838 $error = 'Password too long.'
2839 if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
2841 $svc_acct->set_password($p->{'new_password'});
2842 $error ||= $svc_acct->replace();
2844 my($label, $value) = $svc_acct->cust_svc->label;
2846 return { 'error' => $error,
2853 #regular pw change in self-service should change contact pw too, otherwise its way too confusing. hell its confusing they're separate at all, but alas. need to support the "ISP provides email that's used as a contact email" case as well as we can.
2854 # sub contact_passwd {
2856 # my($context, $session, $custnum) = _custoragent_session_custnum($p);
2857 # return { 'error' => $session } if $context eq 'error';
2859 # return { 'error' => 'Not logged in as a contact.' }
2860 # unless $session->{'contactnum'};
2862 # return { 'error' => "New passwords don't match." }
2863 # if $p->{'new_password'} ne $p->{'new_password2'};
2865 # return { 'error' => 'Enter new password' }
2866 # unless length($p->{'new_password'});
2868 # #my $search = { 'custnum' => $custnum };
2869 # #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2870 # $custnum =~ /^(\d+)$/ or die "illegal custnum";
2871 # my $search = " AND selfservice_access IS NOT NULL ".
2872 # " AND selfservice_access = 'Y' ".
2873 # " AND ( disabled IS NULL OR disabled = '' )".
2874 # " AND custnum IS NOT NULL AND custnum = $1";
2875 # $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2877 # my $contact = qsearchs( {
2878 # 'table' => 'contact',
2879 # 'addl_from' => 'LEFT JOIN cust_main USING ( custnum ) ',
2880 # 'hashref' => { 'contactnum' => $session->{'contactnum'}, },
2881 # 'extra_sql' => $search, #important
2883 # or return { 'error' => "Email not found" }; #? how did we get logged in?
2884 # # deleted since then?
2888 # # use these svc_acct length restrictions??
2889 # my $conf = new FS::Conf;
2890 # $error = 'Password too short.'
2891 # if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
2892 # $error = 'Password too long.'
2893 # if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
2895 # $error ||= $contact->change_password($p->{'new_password'});
2897 # return { 'error' => $error, };
2904 my $info = skin_info($p);
2906 my $conf = new FS::Conf;
2907 my $verification = $conf->config('selfservice-password_reset_verification')
2908 or return { %$info, 'error' => 'Password resets disabled' };
2913 if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
2915 $contact = FS::contact->by_selfservice_email($p->{'email'});
2917 $cust_main = $contact->cust_main if $contact;
2919 #also look for an svc_acct, otherwise it would be super confusing
2921 my($username, $domain) = split('@', $p->{'email'});
2922 my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
2923 if ( $svc_domain ) {
2924 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
2925 'domsvc' => $svc_domain->svcnum }
2928 my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
2929 $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
2931 #precaution: don't change svc_acct password not part of the same
2932 # customer as contact
2933 $svc_acct = '' if ! $cust_pkg
2934 || $cust_pkg->custnum != $cust_main->custnum;
2939 return { %$info, 'error' => 'Email address not found' }
2940 unless $contact || $svc_acct;
2942 } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
2944 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
2945 or return { %$info, 'error' => 'Account not found' };
2947 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
2948 'domsvc' => $svc_domain->svcnum }
2950 or return { %$info, 'error' => 'Account not found' };
2952 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
2953 or return { %$info, 'error' => 'Account not found' };
2955 $cust_main = $cust_pkg->cust_main;
2960 'email' => sub { 1; },
2962 my( $p, $cust_main ) = @_;
2963 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
2964 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
2967 my( $p, $cust_main ) = @_;
2968 my $cust_pay = qsearchs({
2969 'table' => 'cust_pay',
2970 'hashref' => { 'custnum' => $cust_main->custnum },
2971 'order_by' => 'ORDER BY _date DESC LIMIT 1',
2975 $p->{'amount'} == $cust_pay->paid;
2978 my( $p, $cust_main ) = @_;
2979 $p->{'zip'} eq $cust_main->zip
2980 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
2984 foreach my $verify ( split(',', $verification) ) {
2986 &{ $verify{$verify} }( $p, $cust_main )
2987 or return { %$info, 'error' => 'Account not found' };
2991 #okay, we're verified
2995 my $error = $contact->send_reset_email(
2996 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
3000 return { %$info, 'error' => $error }; #????
3003 } elsif ( $svc_acct ) {
3005 #create a unique session
3007 my $reset_session = {
3008 'svcnum' => $svc_acct->svcnum,
3012 my $timeout = '1 hour'; #?
3014 my $reset_session_id;
3016 $reset_session_id = sha512_hex(time(). {}. rand(). $$)
3017 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
3020 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
3024 my $msgnum = $conf->config('selfservice-password_reset_msgnum',
3025 $cust_main->agentnum);
3026 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
3027 return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
3029 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
3030 my $error = $msg_template->send( 'cust_main' => $cust_main,
3031 'object' => $svc_acct,
3032 'substitutions' => {
3033 'session_id' => $reset_session_id,
3037 return { %$info, 'error' => $error }; #????
3042 return { %$info, 'error' => '' };
3045 sub check_reset_passwd {
3048 my $conf = new FS::Conf;
3049 my $verification = $conf->config('selfservice-password_reset_verification')
3050 or return { 'error' => 'Password resets disabled' };
3052 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3053 or return { 'error' => "Can't resume session" }; #better error message
3055 if ( $reset_session->{'svcnum'} ) {
3057 my $svcnum = $reset_session->{'svcnum'};
3059 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3060 or return { 'error' => "Service not found" };
3062 $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3063 my $info = skin_info($p);
3067 'session_id' => $p->{'session_id'},
3068 'username' => $svc_acct->username,
3071 } elsif ( $reset_session->{'contactnum'} ) {
3073 my $contactnum = $reset_session->{'contactnum'};
3075 my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3076 or return { 'error' => "Contact not found" };
3078 my @contact_email = $contact->contact_email;
3079 return { 'error' => 'No contact email' } unless @contact_email;
3081 $p->{'agentnum'} = $contact->cust_main->agentnum;
3082 my $info = skin_info($p);
3086 'session_id' => $p->{'session_id'},
3087 'email' => $contact_email[0]->email, #the first?
3092 return { 'error' => 'No svcnum or contactnum in session' }; #??
3098 sub process_reset_passwd {
3101 my $conf = new FS::Conf;
3102 my $verification = $conf->config('selfservice-password_reset_verification')
3103 or return { 'error' => 'Password resets disabled' };
3105 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3106 or return { 'error' => "Can't resume session" }; #better error message
3111 if ( $reset_session->{'svcnum'} ) {
3113 my $svcnum = $reset_session->{'svcnum'};
3115 $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3116 or return { 'error' => "Service not found" };
3118 $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3119 $info ||= skin_info($p);
3124 if ( $reset_session->{'contactnum'} ) {
3126 my $contactnum = $reset_session->{'contactnum'};
3128 $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3129 or return { 'error' => "Contact not found" };
3131 $p->{'agentnum'} ||= $contact->cust_main->agentnum;
3132 $info ||= skin_info($p);
3136 return { %$info, 'error' => "New passwords don't match." }
3137 if $p->{'new_password'} ne $p->{'new_password2'};
3139 return { %$info, 'error' => 'Enter new password' }
3140 unless length($p->{'new_password'});
3144 $svc_acct->set_password($p->{'new_password'});
3145 my $error = $svc_acct->replace();
3147 return { %$info, 'error' => $error } if $error;
3149 #my($label, $value) = $svc_acct->cust_svc->label;
3150 #return { 'error' => $error,
3151 # #'label' => $label,
3152 # #'value' => $value,
3159 my $error = $contact->change_password($p->{'new_password'});
3161 return { %$info, 'error' => $error }; # if $error;
3165 #password changed ,so remove session, don't want it reused
3166 _cache->remove($p->{'session_id'});
3168 return { %$info, 'error' => '' };
3174 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3175 return { 'error' => $session } if $context eq 'error';
3178 if ( $session->{'pkgnum'} ) {
3180 #tickets for specific service with pkg-balances on
3181 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3182 'pkgnum' => $session->{'pkgnum'} })
3183 or return { 'error' => 'unknown package' };
3184 foreach my $cust_svc ( $cust_pkg->cust_svc ) {
3185 push @tickets, $cust_svc->tickets( $p->{status} );
3190 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
3191 or return { 'error' => "unknown custnum $custnum" };
3193 @tickets = $cust_main->tickets( $p->{status} );
3196 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
3197 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
3198 my $conf = new FS::Conf;
3199 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
3203 ($a->{'_selfservice_priority'} eq '') <=>
3204 ($b->{'_selfservice_priority'} eq '')
3207 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
3213 +{ tickets => \@tickets };
3220 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3221 return { 'error' => $session } if $context eq 'error';
3223 # warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
3224 # FS::TicketSystem->init();
3226 my $conf = new FS::Conf;
3227 my $queue = $p->{'queue'}
3228 || $conf->config('ticket_system-selfservice_queueid')
3229 || $conf->config('ticket_system-default_queueid');
3231 warn "$me create_ticket: creating ticket\n" if $DEBUG;
3232 my $err_or_ticket = FS::TicketSystem->create_ticket(
3233 '', #create RT session based on FS CurrentUser (fs_selfservice)
3235 'custnum' => $custnum,
3236 'svcnum' => $session->{'svcnum'},
3237 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
3240 if ( ref($err_or_ticket) ) {
3241 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
3243 return { 'error' => '',
3244 'ticket_id' => $err_or_ticket->id,
3247 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
3249 return { 'error' => $err_or_ticket };
3257 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3258 return { 'error' => $session } if $context eq 'error';
3260 return { error => 'requested format not implemented' }
3261 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
3263 my $conf = new FS::Conf;
3264 my $age_threshold = 0;
3265 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
3266 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
3268 my $search = { 'custnum' => $custnum };
3269 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3270 my $cust_main = qsearchs('cust_main', $search )
3271 or return { 'error' => "unknown custnum $custnum" };
3273 # does it make more sense to just run one sql query for this instead of all the
3274 # insanity below? would increase performance greately for large data sets?
3276 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
3277 my @part_svc = $cust_pkg->part_svc;
3278 foreach my $part_svc ( @part_svc ) {
3279 if($part_svc->svcdb eq 'svc_phone'){
3280 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
3281 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
3282 push @svc_phone, $cust_pkg_svc->svc_x
3283 if $cust_pkg_svc->date_inserted >= $age_threshold;
3291 my($xls_r,$xls_c) = (0,0);
3294 my @fields = qw( countrycode phonenum pin sip_password phone_name );
3295 if($p->{'format'} eq 'csv') {
3296 $csv = new Text::CSV_XS { 'always_quote' => 1,
3299 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
3300 $content .= $csv->string;
3302 elsif($p->{'format'} eq 'xls') {
3303 my $XLS1 = new IO::Scalar \$content;
3304 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
3305 or return { 'error' => "Error opening .xls file: $!" };
3306 $xls = $xls_workbook->add_worksheet('DIDs');
3307 foreach ( @fields ) {
3308 $xls->write(0,$xls_c++,$_);
3313 foreach my $svc_phone ( @svc_phone ) {
3314 my @cols = map { $svc_phone->$_ } @fields;
3315 if($p->{'format'} eq 'csv') {
3316 return { 'error' => 'Unable to create CSV' }
3317 unless $csv->combine(@cols);
3318 $content .= $csv->string;
3320 elsif($p->{'format'} eq 'xls') {
3323 $xls->write($xls_r,$xls_c++,$_);
3329 $xls_workbook->close() if $p->{'format'} eq 'xls';
3331 { content => $content, format => $p->{'format'}, };
3336 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3337 return { 'error' => $session } if $context eq 'error';
3339 # warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3340 # FS::TicketSystem->init();
3341 # return { 'error' => 'get_ticket configuration error' }
3342 # if $FS::TicketSystem::system ne 'RT_Internal';
3344 # check existence and ownership as part of this
3345 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3346 my $rt_session = FS::TicketSystem->session('');
3347 my $Ticket = FS::TicketSystem->get_ticket_object(
3349 ticket_id => $p->{'ticket_id'},
3352 return { 'error' => 'ticket not found' } if !$Ticket;
3354 if ( length( $p->{'subject'} || '' ) ) {
3356 if ( $p->{'subject'} ne $Ticket->Subject ) {
3357 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3358 return { 'error' => "unable to set subject: $msg" } if !$val;
3362 if(length($p->{'reply'})) {
3363 my @err_or_res = FS::TicketSystem->correspond_ticket(
3365 'ticket_id' => $p->{'ticket_id'},
3366 'content' => $p->{'reply'},
3369 return { 'error' => 'unable to reply to ticket' }
3370 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3373 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3374 my $err_or_ticket = FS::TicketSystem->get_ticket(
3376 'ticket_id' => $p->{'ticket_id'},
3379 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3380 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3382 return { 'error' => $err_or_ticket };
3385 my @custs = @{$err_or_ticket->{'custs'}};
3386 my @txns = @{$err_or_ticket->{'txns'}};
3389 # superseded by check in get_ticket_object
3390 #return { 'error' => 'invalid ticket requested' }
3391 #unless grep($_ eq $custnum, @custs);
3393 foreach my $txn ( @txns ) {
3394 push @filtered_txns, $txn
3395 if ($txn->{'type'} eq 'EmailRecord'
3396 || $txn->{'type'} eq 'Correspond'
3397 || $txn->{'type'} eq 'Create');
3400 warn "$me get_ticket: successful: \n"
3402 return { 'error' => '',
3403 'transactions' => \@filtered_txns,
3404 'ticket_fields' => $err_or_ticket->{'fields'},
3405 'ticket_id' => $p->{'ticket_id'},
3409 sub adjust_ticket_priority {
3411 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3412 return { 'error' => $session } if $context eq 'error';
3414 # warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3415 # FS::TicketSystem->init;
3416 my $ss_priority = FS::TicketSystem->selfservice_priority;
3418 return { 'error' => 'adjust_ticket_priority configuration error' }
3419 if $FS::TicketSystem::system ne 'RT_Internal'
3422 my $values = $p->{'values'}; #hashref, id => priority value
3425 foreach my $id (keys %$values) {
3426 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3427 my $Ticket = FS::TicketSystem->get_ticket_object('',
3429 'custnum' => $custnum,
3432 $ticket_error{$id} = 'ticket not found';
3436 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3437 # We're not going to implement it for RT_External.
3438 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3439 my $new_value = $values->{$id};
3440 next if $old_value eq $new_value;
3442 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3444 # AddCustomFieldValue works fine (replacing any existing value) if it's
3445 # a single-valued custom field, which it should be. If it's not, you're
3446 # doing something wrong.
3448 if ( length($new_value) ) {
3449 ($val, $msg) = $Ticket->AddCustomFieldValue(
3450 Field => $ss_priority,
3451 Value => $new_value,
3455 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3456 Field => $ss_priority,
3457 Value => $old_value,
3461 $ticket_error{$id} = $msg if !$val;
3462 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3464 return { 'error' => '',
3465 'ticket_error' => \%ticket_error,
3466 %{ customer_info($p) } # send updated customer info back
3472 sub _custoragent_session_custnum {
3475 my($context, $session, $custnum);
3476 if ( $p->{'session_id'} ) {
3478 $context = 'customer';
3479 $session = _cache->get($p->{'session_id'})
3480 or return ( 'error' => "Can't resume session" ); #better error message
3481 $custnum = $session->{'custnum'};
3483 } elsif ( $p->{'agent_session_id'} ) {
3486 my $agent_cache = new FS::ClientAPI_SessionCache( {
3487 'namespace' => 'FS::ClientAPI::Agent',
3489 $session = $agent_cache->get($p->{'agent_session_id'})
3490 or return ( 'error' => "Can't resume session" ); #better error message
3491 $custnum = $p->{'custnum'};
3495 return ( 'error' => "Can't resume session" ); #better error message
3498 ($context, $session, $custnum);