1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
12 use Time::Local qw(timelocal_nocheck);
13 use Business::CreditCard;
16 use Spreadsheet::WriteExcel;
17 use FS::UI::Web::small_custview qw(small_custview); #less doh
19 use FS::UI::bytecount qw( display_bytecount );
22 use FS::Record qw(qsearch qsearchs dbh);
23 use FS::Msgcat qw(gettext);
24 use FS::Misc qw(card_types);
25 use FS::Misc::DateTime qw(parse_datetime);
27 use FS::ClientAPI_SessionCache;
39 use FS::legacy_cust_bill;
40 use FS::cust_main_county;
43 use FS::acct_rt_transaction;
47 $me = '[FS::ClientAPI::MyAccount]';
49 use vars qw( @cust_main_editable_fields );
50 @cust_main_editable_fields = qw(
51 first last company address1 address2 city
52 county state zip country
53 daytime night fax mobile
54 ship_first ship_last ship_company ship_address1 ship_address2 ship_city
55 ship_state ship_zip ship_country
56 ship_daytime ship_night ship_fax ship_mobile
58 payby payinfo payname paystart_month paystart_year payissue payip
59 ss paytype paystate stateid stateid_state
62 BEGIN { #preload to reduce time customer_info takes
63 if ( $FS::TicketSystem::system ) {
64 warn "$me: initializing ticket system\n" if $DEBUG;
65 FS::TicketSystem->init();
70 $cache ||= new FS::ClientAPI_SessionCache( {
71 'namespace' => 'FS::ClientAPI::MyAccount',
78 my($context, $session, $custnum) = _custoragent_session_custnum($p);
79 #return { 'error' => $session } if $context eq 'error';
82 if ( $context eq 'customer' ) {
84 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
87 $sth->execute($custnum) or die $sth->errstr;
89 $agentnum = $sth->fetchrow_arrayref->[0]
90 or die "no agentnum for custnum $custnum";
92 #} elsif ( $context eq 'agent' ) {
93 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
97 my $conf = new FS::Conf;
99 #false laziness w/Signup.pm
101 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
103 if ( $skin_info_cache_agent ) {
105 warn "$me loading cached skin info for agentnum $agentnum\n"
110 warn "$me populating skin info cache for agentnum $agentnum\n"
113 $skin_info_cache_agent = {
114 'agentnum' => $agentnum,
115 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
116 qw( company_name date_format ) ),
117 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
118 qw( body_bgcolor box_bgcolor
119 text_color link_color vlink_color hlink_color alink_color
120 font title_color title_align title_size menu_bgcolor menu_fontsize
123 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
124 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo )
126 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
127 qw( title_left_image title_right_image
128 menu_top_image menu_body_image menu_bottom_image
131 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
132 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
133 qw( head body_header body_footer company_address ) ),
136 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
140 #{ %$skin_info_cache_agent };
141 $skin_info_cache_agent;
148 my $conf = new FS::Conf;
152 'phone_login' => $conf->exists('selfservice_server-phone_login'),
153 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
154 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
155 'banner_image_md5' =>
156 md5_hex($conf->config_binary('selfservice-login_banner_image')),
163 sub login_banner_image {
165 my $conf = new FS::Conf;
166 my $image = $conf->config_binary('selfservice-login_banner_image');
168 'md5' => md5_hex($image),
173 #false laziness w/FS::ClientAPI::passwd::passwd
177 my $conf = new FS::Conf;
180 if ( $p->{'domain'} eq 'svc_phone'
181 && $conf->exists('selfservice_server-phone_login') ) {
183 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
184 return { error => 'Number not found.' } unless $svc_phone;
187 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
188 #return { error => 'Only primary user may log in.' }
189 # if $conf->exists('selfservice_server-primary_only')
190 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
192 return { error => 'Incorrect PIN.' }
193 unless $svc_phone->check_pin($p->{'password'});
199 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
200 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
202 my $svc_acct = qsearchs( 'svc_acct', { 'username' => $p->{'username'},
203 'domsvc' => $svc_domain->svcnum, }
205 return { error => 'User not found.' } unless $svc_acct;
207 if($conf->exists('selfservice_server-login_svcpart')) {
208 my @svcpart = $conf->config('selfservice_server-login_svcpart');
209 my $svcpart = $svc_acct->cust_svc->svcpart;
210 return { error => 'Invalid user.' }
211 unless grep($_ eq $svcpart, @svcpart);
214 return { error => 'Incorrect password.' }
215 unless $svc_acct->check_password($p->{'password'});
222 'svcnum' => $svc_x->svcnum,
225 my $cust_svc = $svc_x->cust_svc;
226 my $cust_pkg = $cust_svc->cust_pkg;
228 my $cust_main = $cust_pkg->cust_main;
229 $session->{'custnum'} = $cust_main->custnum;
230 if ( $conf->exists('pkg-balances') ) {
231 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
232 $cust_main->ncancelled_pkgs;
233 $session->{'pkgnum'} = $cust_pkg->pkgnum
234 if scalar(@cust_pkg) > 1;
238 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
239 #return { error => 'Only primary user may log in.' }
240 # if $conf->exists('selfservice_server-primary_only')
241 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
242 my $part_pkg = $cust_pkg->part_pkg;
243 return { error => 'Only primary user may log in.' }
244 if $conf->exists('selfservice_server-primary_only')
245 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
249 $session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
250 } until ( ! defined _cache->get($session_id) ); #just in case
252 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
253 _cache->set( $session_id, $session, $timeout );
255 return { 'error' => '',
256 'session_id' => $session_id,
262 if ( $p->{'session_id'} ) {
263 _cache->remove($p->{'session_id'});
264 return { %{ skin_info($p) }, 'error' => '' };
266 return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message
273 my($context, $session, $custnum) = _custoragent_session_custnum($p);
274 return { 'error' => $session } if $context eq 'error';
276 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
277 or return { 'error' => "Service not found" };
279 $session->{'svcnum'} = $svc_acct->svcnum;
281 my $conf = new FS::Conf;
282 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
283 _cache->set( $p->{'session_id'}, $session, $timeout );
285 return { 'error' => '' };
289 sub payment_gateway {
291 # takes a cust_main and a cust_payby entry, returns the payment_gateway
292 my $conf = new FS::Conf;
293 my $cust_main = shift;
294 my $cust_payby = shift;
295 my $gatewaynum = $conf->config('selfservice-payment_gateway');
297 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
298 die "configured gatewaynum $gatewaynum not found!" if !$pg;
302 return '' if ! FS::payby->realtime($cust_payby);
303 my $pg = $cust_main->agent->payment_gateway(
304 'method' => FS::payby->payby2bop($cust_payby),
314 my $conf = new FS::Conf;
316 my $info = skin_info($p);
318 use vars qw( $cust_paybys ); #cache for performance
319 unless ( $cust_paybys ) {
321 my %cust_paybys = map { $_ => 1 }
322 map { FS::payby->payby2payment($_) }
323 $conf->config('signup_server-payby');
325 $cust_paybys = [ keys %cust_paybys ];
328 $info->{'cust_paybys'} = $cust_paybys;
330 my($context, $session, $custnum) = _custoragent_session_custnum($p);
331 return { 'error' => $session } if $context eq 'error';
333 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
334 or return { 'error' => "unknown custnum $custnum" };
336 $info->{'hide_payment_fields'} = [
338 my $pg = payment_gateway($cust_main, $_);
339 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
340 } @{ $info->{cust_paybys} }
343 $info->{'self_suspend_reason'} =
344 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
346 $info->{'edit_ticket_subject'} =
347 $conf->exists('ticket_system-selfservice_edit_subject') &&
348 $cust_main->edit_subject;
351 'custnum' => $custnum,
352 'access_pkgnum' => $session->{'pkgnum'},
353 'access_svcnum' => $session->{'svcnum'},
360 my($context, $session, $custnum) = _custoragent_session_custnum($p);
361 return { 'error' => $session } if $context eq 'error';
365 my $conf = new FS::Conf;
366 if ($conf->exists('cust_main-require_address2')) {
367 $return{'require_address2'} = '1';
369 $return{'require_address2'} = '';
372 if ( $FS::TicketSystem::system ) {
373 warn "$me customer_info: initializing ticket system\n" if $DEBUG;
374 FS::TicketSystem->init();
377 if ( $custnum ) { #customer record
379 my $search = { 'custnum' => $custnum };
380 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
381 my $cust_main = qsearchs('cust_main', $search )
382 or return { 'error' => "unknown custnum $custnum" };
384 if ( $session->{'pkgnum'} ) {
385 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
387 $return{balance} = $cust_main->balance;
390 my @tickets = $cust_main->tickets;
391 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
392 if ( FS::TicketSystem->selfservice_priority ) {
393 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
397 ($a->{'_selfservice_priority'} eq '') <=>
398 ($b->{'_selfservice_priority'} eq '')
401 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
407 $return{tickets} = \@tickets;
410 unless ( $session->{'pkgnum'} ) {
413 invnum => $_->invnum,
414 date => time2str("%b %o, %Y", $_->_date),
417 } $cust_main->open_cust_bill;
418 $return{open_invoices} = \@open;
421 $return{small_custview} =
422 small_custview( $cust_main,
423 scalar($conf->config('countrydefault')),
424 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
427 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
428 $return{ship_name} = $cust_main->ship_first. ' '. $cust_main->get('ship_last');
430 for (@cust_main_editable_fields) {
431 $return{$_} = $cust_main->get($_);
434 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
435 $return{payinfo} = $cust_main->paymask;
436 @return{'month', 'year'} = $cust_main->paydate_monthyear;
439 $return{'invoicing_list'} =
440 join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
441 $return{'postal_invoicing'} =
442 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
444 if (scalar($conf->config('support_packages'))) {
445 my @support_services = ();
446 foreach ($cust_main->support_services) {
447 my $seconds = $_->svc_x->seconds;
448 my $time_remaining = (($seconds < 0) ? '-' : '' ).
449 int(abs($seconds)/3600)."h".
450 sprintf("%02d",(abs($seconds)%3600)/60)."m";
451 my $cust_pkg = $_->cust_pkg;
454 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
455 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
456 push @support_services, { svcnum => $_->svcnum,
457 time => $time_remaining,
462 $return{support_services} = \@support_services;
465 if ( $conf->config('prepayment_discounts-credit_type') ) {
467 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
470 if ( $session->{'svcnum'} ) {
471 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
472 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
473 $return{'svcnum'} = $session->{'svcnum'};
476 } elsif ( $session->{'svcnum'} ) { #no customer record
478 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
479 or die "unknown svcnum";
480 $return{name} = $svc_acct->email;
484 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
488 return { 'error' => '',
489 'custnum' => $custnum,
495 sub customer_info_short {
498 my($context, $session, $custnum) = _custoragent_session_custnum($p);
499 return { 'error' => $session } if $context eq 'error';
503 my $conf = new FS::Conf;
505 if ( $custnum ) { #customer record
507 my $search = { 'custnum' => $custnum };
508 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
509 my $cust_main = qsearchs('cust_main', $search )
510 or return { 'error' => "unknown custnum $custnum" };
512 $return{small_custview} =
513 small_custview( $cust_main,
514 scalar($conf->config('countrydefault')),
518 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
519 $return{ship_name} = $cust_main->ship_first. ' '. $cust_main->get('ship_last');
521 $return{payby} = $cust_main->payby;
523 #none of these are terribly expensive if we want 'em...
524 for (@cust_main_editable_fields) {
525 $return{$_} = $cust_main->get($_);
528 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
529 $return{payinfo} = $cust_main->paymask;
530 @return{'month', 'year'} = $cust_main->paydate_monthyear;
533 $return{'invoicing_list'} =
534 join(', ', grep { $_ !~ /^(POST|FAX)$/ } $cust_main->invoicing_list );
535 #$return{'postal_invoicing'} =
536 # 0 < ( grep { $_ eq 'POST' } $cust_main->invoicing_list );
538 if ( $session->{'svcnum'} ) {
539 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
540 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
541 $return{'svcnum'} = $session->{'svcnum'};
544 } elsif ( $session->{'svcnum'} ) { #no customer record
546 #uuh, not supproted yet... die?
547 return { 'error' => 'customer_info_short not yet supported as agent' };
551 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
555 return { 'error' => '',
556 'custnum' => $custnum,
563 my $session = _cache->get($p->{'session_id'})
564 or return { 'error' => "Can't resume session" }; #better error message
566 my $custnum = $session->{'custnum'}
567 or return { 'error' => "no customer record" };
569 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
570 or return { 'error' => "unknown custnum $custnum" };
572 my $new = new FS::cust_main { $cust_main->hash };
573 $new->set( $_ => $p->{$_} )
574 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
577 if (exists($p->{'payby'})) {
578 $p->{'payby'} =~ /^([A-Z]{4})$/
579 or return { 'error' => "illegal_payby " . $p->{'payby'} };
583 if ( $payby =~ /^(CARD|DCRD)$/ ) {
585 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
587 if ( $new->payinfo eq $cust_main->paymask ) {
588 $new->payinfo($cust_main->payinfo);
590 $new->payinfo($p->{'payinfo'});
593 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
595 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
598 $p->{'payinfo1'} =~ /^([\dx]+)$/
599 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
601 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
602 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
604 $payinfo = $payinfo1. '@'. $payinfo2;
606 $new->payinfo( ($payinfo eq $cust_main->paymask)
607 ? $cust_main->payinfo
611 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
613 } elsif ( $payby =~ /^(BILL)$/ ) {
615 } elsif ( $payby ) { #notyet ready
616 return { 'error' => "unknown payby $payby" };
620 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
621 #false laziness with httemplate/edit/process/cust_main.cgi
622 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
623 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
625 @invoicing_list = $cust_main->invoicing_list;
628 my $error = $new->replace($cust_main, \@invoicing_list);
629 return { 'error' => $error } if $error;
632 return { 'error' => '' };
637 my $session = _cache->get($p->{'session_id'})
638 or return { 'error' => "Can't resume session" }; #better error message
644 my $conf = new FS::Conf;
645 use vars qw($payment_info); #cache for performance
646 unless ( $payment_info ) {
648 my %states = map { $_->state => 1 }
649 qsearch('cust_main_county', {
650 'country' => $conf->config('countrydefault') || 'US'
653 my %cust_paybys = map { $_ => 1 }
654 map { FS::payby->payby2payment($_) }
655 $conf->config('signup_server-payby');
657 my @cust_paybys = keys %cust_paybys;
661 #list all counties/states/countries
662 'cust_main_county' =>
663 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
665 #shortcut for one-country folks
667 [ sort { $a cmp $b } keys %states ],
669 'card_types' => card_types(),
671 'paytypes' => [ @FS::cust_main::paytypes ],
673 'paybys' => [ $conf->config('signup_server-payby') ],
674 'cust_paybys' => \@cust_paybys,
676 'stateid_label' => FS::Msgcat::_gettext('stateid'),
677 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
679 'show_ss' => $conf->exists('show_ss'),
680 'show_stateid' => $conf->exists('show_stateid'),
681 'show_paystate' => $conf->exists('show_bankstate'),
683 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
685 'credit_card_surcharge_percentage' => $conf->config('credit-card-surcharge-percentage'),
694 my %return = %$payment_info;
696 my $custnum = $session->{'custnum'};
698 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
699 or return { 'error' => "unknown custnum $custnum" };
701 $return{'hide_payment_fields'} = [
703 my $pg = payment_gateway($cust_main, $_);
704 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
705 } @{ $return{cust_paybys} }
708 $return{balance} = $cust_main->balance; #XXX pkg-balances?
710 $return{payname} = $cust_main->payname
711 || ( $cust_main->first. ' '. $cust_main->get('last') );
713 $return{$_} = $cust_main->get($_) for qw(address1 address2 city state zip);
715 $return{payby} = $cust_main->payby;
716 $return{stateid_state} = $cust_main->stateid_state;
718 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
719 $return{card_type} = cardtype($cust_main->payinfo);
720 $return{payinfo} = $cust_main->paymask;
722 @return{'month', 'year'} = $cust_main->paydate_monthyear;
726 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
727 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
728 $return{payinfo1} = $payinfo1;
729 $return{payinfo2} = $payinfo2;
730 $return{paytype} = $cust_main->paytype;
731 $return{paystate} = $cust_main->paystate;
732 $return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
735 if ( $conf->config('prepayment_discounts-credit_type') ) {
737 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
740 #doubleclick protection
742 $return{paybatch} = "webui-MyAccount-$_date-$$-". rand() * 2**32;
744 return { 'error' => '',
750 #some false laziness with httemplate/process/payment.cgi - look there for
751 #ACH and CVV support stuff
753 sub validate_payment {
756 my $session = _cache->get($p->{'session_id'})
757 or return { 'error' => "Can't resume session" }; #better error message
759 my $custnum = $session->{'custnum'};
761 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
762 or return { 'error' => "unknown custnum $custnum" };
764 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
765 or return { 'error' => gettext('illegal_amount') };
767 return { error => 'Amount must be greater than 0' } unless $amount > 0;
769 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
770 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
771 my $discount_term = $1;
773 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
774 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
777 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
778 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
781 $p->{'payby'} ||= 'CARD';
782 $p->{'payby'} =~ /^([A-Z]{4})$/
783 or return { 'error' => "illegal_payby " . $p->{'payby'} };
786 #false laziness w/process/payment.cgi
789 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
791 $p->{'payinfo1'} =~ /^([\dx]+)$/
792 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
794 $p->{'payinfo2'} =~ /^([\dx]+)$/
795 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
797 $payinfo = $payinfo1. '@'. $payinfo2;
799 $payinfo = $cust_main->payinfo
800 if $cust_main->paymask eq $payinfo;
802 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
804 $payinfo = $p->{'payinfo'};
806 #more intelligent matching will be needed here if you change
807 #card_masking_method and don't remove existing paymasks
808 $payinfo = $cust_main->payinfo
809 if $cust_main->paymask eq $payinfo;
812 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
813 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
817 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
818 return { 'error' => gettext('unknown_card_type') }
819 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
821 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
822 if ( cardtype($payinfo) eq 'American Express card' ) {
823 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
824 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
827 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
828 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
834 die "unknown payby $payby";
838 'CARD' => [ qw( paystart_month paystart_year payissue payip
839 address1 address2 city state zip country ) ],
840 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
844 $card_type = cardtype($payinfo) if $payby eq 'CARD';
847 'cust_main' => $cust_main, #XXX or just custnum??
850 'payinfo' => $payinfo,
851 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
852 'card_type' => $card_type,
853 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
854 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
855 'payname' => $payname,
856 'paybatch' => $paybatch, #this doesn't actually do anything
858 'payname' => $payname,
859 'discount_term' => $discount_term,
860 'pkgnum' => $session->{'pkgnum'},
861 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
871 my $validate = validate_payment($p);
872 return $validate if $validate->{'error'};
874 my $conf = new FS::Conf;
875 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
876 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
878 +{ map { $_=>$validate->{$_} }
879 qw( card_type paymask payname paydate_pretty amount )
884 sub process_stored_payment {
887 my $session_id = $p->{'session_id'};
889 my $payment_info = _cache->get( "payment_$session_id" )
890 or return { 'error' => "Can't resume session" }; #better error message
892 do_process_payment($payment_info);
896 sub process_payment {
899 my $payment_info = validate_payment($p);
900 return $payment_info if $payment_info->{'error'};
902 do_process_payment($payment_info);
906 sub do_process_payment {
907 my $validate = shift;
909 my $cust_main = $validate->{'cust_main'};
911 my $amount = delete $validate->{'amount'};
914 my $payby = delete $validate->{'payby'};
916 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
919 'paynum_ref' => \$paynum,
922 return { 'error' => $error } if $error;
924 $cust_main->apply_payments;
926 if ( $validate->{'save'} ) {
927 my $new = new FS::cust_main { $cust_main->hash };
928 if ($payby eq 'CARD' || $payby eq 'DCRD') {
929 $new->set( $_ => $validate->{$_} )
930 foreach qw( payname paystart_month paystart_year payissue payip
931 address1 address2 city state zip country );
932 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
933 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
934 $new->set( $_ => $validate->{$_} )
935 foreach qw( payname payip paytype paystate
936 stateid stateid_state );
937 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
939 $new->set( 'payinfo' => $cust_main->card_token || $validate->{'payinfo'} );
940 $new->set( 'paydate' => $validate->{'paydate'} );
941 my $error = $new->replace($cust_main);
943 #no, this causes customers to process their payments again
944 #return { 'error' => $error };
945 #XXX just warn verosely for now so i can figure out how these happen in
946 # the first place, eventually should redirect them to the "change
947 #address" page but indicate the payment did process??
948 delete($validate->{'payinfo'}); #don't want to log this!
949 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
950 "NEW: ". Dumper($new)."\n".
951 "OLD: ". Dumper($cust_main)."\n".
952 "PACKET: ". Dumper($validate)."\n";
960 my $receipt_html = '';
962 # currently supported for realtime CC only; send receipt data to SS
963 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
966 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
969 <TD ALIGN="right">Payment#</TD>
970 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
974 <TD ALIGN="right">Date</TD>
976 <TD BGCOLOR="#FFFFFF"><B>! .
977 time2str("%a %b %o, %Y %r", $cust_pay->_date)
983 <TD ALIGN="right">Amount</TD>
984 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
989 <TD ALIGN="right">Payment method</TD>
990 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1001 my($gw, $auth, $order) = split(':', $cust_pay->paybatch);
1005 'amount' => sprintf('%.2f', $cust_pay->paid),
1006 'date' => $cust_pay->_date,
1007 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1008 'time_pretty' => time2str('%T', $cust_pay->_date),
1009 'auth_num' => $auth,
1010 'order_num' => $order,
1011 'receipt_html' => $receipt_html,
1018 'receipt_html' => '',
1025 sub realtime_collect {
1028 my $session = _cache->get($p->{'session_id'})
1029 or return { 'error' => "Can't resume session" }; #better error message
1031 my $custnum = $session->{'custnum'};
1033 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1034 or return { 'error' => "unknown custnum $custnum" };
1037 if ( $p->{'amount'} ) {
1038 $amount = $p->{'amount'};
1040 elsif ( $session->{'pkgnum'} ) {
1041 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1044 $amount = $cust_main->balance;
1047 my $error = $cust_main->realtime_collect(
1048 'method' => $p->{'method'},
1049 'amount' => $amount,
1050 'pkgnum' => $session->{'pkgnum'},
1051 'session_id' => $p->{'session_id'},
1055 return { 'error' => $error } unless ref( $error );
1057 return { 'error' => '', amount => $amount, %$error };
1060 sub process_payment_order_pkg {
1063 my $hr = process_payment($p);
1064 return $hr if $hr->{'error'};
1069 sub process_payment_order_renew {
1072 my $hr = process_payment($p);
1073 return $hr if $hr->{'error'};
1078 sub process_prepay {
1082 my $session = _cache->get($p->{'session_id'})
1083 or return { 'error' => "Can't resume session" }; #better error message
1087 my $custnum = $session->{'custnum'};
1089 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1090 or return { 'error' => "unknown custnum $custnum" };
1092 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1093 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1101 return { 'error' => $error } if $error;
1103 return { 'error' => '',
1104 'amount' => $amount,
1105 'seconds' => $seconds,
1106 'duration' => duration_exact($seconds),
1107 'upbytes' => $upbytes,
1108 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1109 'downbytes' => $downbytes,
1110 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1111 'totalbytes'=> $totalbytes,
1112 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1119 my $session = _cache->get($p->{'session_id'})
1120 or return { 'error' => "Can't resume session" }; #better error message
1122 my $custnum = $session->{'custnum'};
1124 my $invnum = $p->{'invnum'};
1126 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1127 'custnum' => $custnum } )
1128 or return { 'error' => "Can't find invnum" };
1132 return { 'error' => '',
1133 'invnum' => $invnum,
1134 'invoice_text' => join('', $cust_bill->print_text ),
1135 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1142 my $session = _cache->get($p->{'session_id'})
1143 or return { 'error' => "Can't resume session" }; #better error message
1145 my $custnum = $session->{'custnum'};
1147 my $invnum = $p->{'invnum'};
1149 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1150 'custnum' => $custnum } )
1151 or return { 'error' => "Can't find invnum" };
1155 return { 'error' => '',
1156 'invnum' => $invnum,
1157 'invoice_pdf' => $cust_bill->print_pdf({
1158 'unsquelch_cdr' => 1,
1159 'locale' => $p->{'locale'},
1165 sub legacy_invoice {
1167 my $session = _cache->get($p->{'session_id'})
1168 or return { 'error' => "Can't resume session" }; #better error message
1170 my $custnum = $session->{'custnum'};
1172 my $legacyinvnum = $p->{'legacyinvnum'};
1175 'legacyinvnum' => $legacyinvnum,
1176 'custnum' => $custnum,
1179 my $legacy_cust_bill =
1180 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1181 || qsearchs('legacy_cust_bill', \%hash )
1182 or return { 'error' => "Can't find legacyinvnum" };
1186 return { 'error' => '',
1187 'legacyinvnum' => $legacyinvnum,
1188 'legacyid' => $legacy_cust_bill->legacyid,
1189 'invoice_html' => $legacy_cust_bill->content_html,
1194 sub legacy_invoice_pdf {
1196 my $session = _cache->get($p->{'session_id'})
1197 or return { 'error' => "Can't resume session" }; #better error message
1199 my $custnum = $session->{'custnum'};
1201 my $legacyinvnum = $p->{'legacyinvnum'};
1203 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1204 'legacyinvnum' => $legacyinvnum,
1205 'custnum' => $custnum,
1206 }) or return { 'error' => "Can't find legacyinvnum" };
1210 return { 'error' => '',
1211 'legacyinvnum' => $legacyinvnum,
1212 'legacyid' => $legacy_cust_bill->legacyid,
1213 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1221 #sessioning for this? how do we get the session id to the backend invoice
1222 # template so it can add it to the link, blah
1225 if ( $p->{'invnum'} ) {
1226 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1227 or return { 'error' => 'unknown invnum' };
1228 $agentnum = $cust_bill->cust_main->agentnum;
1231 my $templatename = $p->{'template'} || $p->{'templatename'};
1233 #false laziness-ish w/view/cust_bill-logo.cgi
1235 my $conf = new FS::Conf;
1236 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1237 $templatename = "_$1";
1242 my $filename = "logo$templatename.png";
1244 return { 'error' => '',
1245 'logo' => $conf->config_binary($filename, $agentnum),
1246 'content_type' => 'image/png', #should allow gif, jpg too
1253 my $session = _cache->get($p->{'session_id'})
1254 or return { 'error' => "Can't resume session" }; #better error message
1256 my $custnum = $session->{'custnum'};
1258 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1259 or return { 'error' => "unknown custnum $custnum" };
1261 my $conf = new FS::Conf;
1263 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1265 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1269 return { 'error' => '',
1270 'balance' => $cust_main->balance,
1273 my $owed = $_->owed;
1275 +{ 'invnum' => $_->invnum,
1276 '_date' => $_->_date,
1277 'date' => time2str("%b %o, %Y", $_->_date),
1278 'date_short' => time2str("%m-%d-%Y", $_->_date),
1279 'previous' => sprintf('%.2f', ($_->previous)[0]),
1280 'charged' => sprintf('%.2f', $_->charged),
1281 'owed' => sprintf('%.2f', $owed),
1282 'balance' => sprintf('%.2f', $balance),
1287 'legacy_invoices' => [
1289 +{ 'legacyinvnum' => $_->legacyinvnum,
1290 'legacyid' => $_->legacyid,
1291 '_date' => $_->_date,
1292 'date' => time2str("%b %o, %Y", $_->_date),
1293 'date_short' => time2str("%m-%d-%Y", $_->_date),
1294 'charged' => sprintf('%.2f', $_->charged),
1295 'has_content' => ( length($_->content_pdf)
1296 || length($_->content_html) ),
1306 my $session = _cache->get($p->{'session_id'})
1307 or return { 'error' => "Can't resume session" }; #better error message
1309 my $custnum = $session->{'custnum'};
1311 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1312 or return { 'error' => "unknown custnum $custnum" };
1314 my @errors = $cust_main->cancel( 'quiet'=>1 );
1316 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1318 return { 'error' => $error };
1325 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1326 return { 'error' => $session } if $context eq 'error';
1328 my $search = { 'custnum' => $custnum };
1329 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1330 my $cust_main = qsearchs('cust_main', $search )
1331 or return { 'error' => "unknown custnum $custnum" };
1333 my $conf = new FS::Conf;
1335 # the duplication below is necessary:
1336 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1337 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1338 # non-backwards-compatible change breaking the software of anyone using the API
1339 # instead of the stock selfservice
1340 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1341 if( $conf->exists('selfservice_server-view-wholesale') ) {
1342 return { 'svcnum' => $session->{'svcnum'},
1343 'custnum' => $custnum,
1344 'cust_pkg' => [ map {
1346 part_pkg => [ map $_->hashref, $_->part_pkg ],
1348 [ map $_->hashref, $_->available_part_svc ],
1350 [ map { my $ref = { $_->hash,
1351 label => [ $_->label ],
1353 $ref->{_password} = $_->svc_x->_password
1354 if $context eq 'agent'
1355 && $conf->exists('agent-showpasswords')
1356 && $_->part_svc->svcdb eq 'svc_acct';
1361 } $cust_main->cust_pkg
1364 small_custview( $cust_main, $conf->config('countrydefault') ),
1365 'wholesale_view' => 1,
1366 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1367 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1368 'lnp' => $conf->exists('svc_phone-lnp'),
1372 { 'svcnum' => $session->{'svcnum'},
1373 'custnum' => $custnum,
1374 'cust_pkg' => [ map {
1375 my $primary_cust_svc = $_->primary_cust_svc;
1378 status => $_->status,
1380 [ map $_->hashref, $_->available_part_svc ],
1382 [ map { my $ref = { $_->hash,
1383 label => [ $_->label ],
1385 $ref->{_password} = $_->svc_x->_password
1386 if $context eq 'agent'
1387 && $conf->exists('agent-showpasswords')
1388 && $_->part_svc->svcdb eq 'svc_acct';
1389 $ref->{svchash} = { $_->svc_x->hash } if
1390 $_->part_svc->svcdb eq 'svc_phone';
1391 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1392 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1398 ? { $primary_cust_svc->hash,
1399 label => [ $primary_cust_svc->label ],
1400 finger => $primary_cust_svc->svc_x->finger, #uuh
1401 $primary_cust_svc->part_svc->hash,
1405 } $cust_main->ncancelled_pkgs
1408 small_custview( $cust_main, $conf->config('countrydefault') ),
1416 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1417 return { 'error' => $session } if $context eq 'error';
1419 my $search = { 'custnum' => $custnum };
1420 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1421 my $cust_main = qsearchs('cust_main', $search )
1422 or return { 'error' => "unknown custnum $custnum" };
1424 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1425 if ( ! $pkgnum && $p->{'svcnum'} ) {
1426 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1427 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1431 #foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
1432 foreach my $cust_pkg ( $p->{'ncancelled'}
1433 ? $cust_main->ncancelled_pkgs
1434 : $cust_main->unsuspended_pkgs ) {
1435 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1436 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1439 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1441 if ( $p->{'svcdb'} ) {
1442 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1444 : ref($p->{'svcdb'}) eq 'ARRAY'
1445 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1446 : { $p->{'svcdb'} => 1 };
1447 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1450 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1453 my $conf = new FS::Conf;
1456 'svcnum' => $session->{'svcnum'},
1457 'custnum' => $custnum,
1458 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1459 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
1462 my $svc_x = $_->svc_x;
1463 my($label, $value) = $_->label;
1464 my $part_svc = $_->part_svc;
1465 my $svcdb = $part_svc->svcdb;
1466 my $cust_pkg = $_->cust_pkg;
1467 my $part_pkg = $cust_pkg->part_pkg;
1470 'svcnum' => $_->svcnum,
1474 'pkg_status' => $cust_pkg->status,
1475 'readonly' => ( $part_svc->selfservice_access eq 'readonly' ),
1478 if ( $svcdb eq 'svc_acct' ) {
1481 'username' => $svc_x->username,
1482 'email' => $svc_x->email,
1483 'finger' => $svc_x->finger,
1484 'seconds' => $svc_x->seconds,
1485 'upbytes' => display_bytecount($svc_x->upbytes),
1486 'downbytes' => display_bytecount($svc_x->downbytes),
1487 'totalbytes' => display_bytecount($svc_x->totalbytes),
1489 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1490 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1491 'recharge_upbytes' =>
1492 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1493 'recharge_downbytes' =>
1494 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1495 'recharge_totalbytes' =>
1496 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1500 } elsif ( $svcdb eq 'svc_dsl' ) {
1501 $hash{'phonenum'} = $svc_x->phonenum;
1502 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1503 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1504 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1507 $hash{'name'} = $cust_main->name;
1510 # elsif ( $svcdb eq 'svc_phone' || $svcdb eq 'svc_port' ) {
1524 sub _customer_svc_x {
1525 my($custnum, $svcnum, $table) = (shift, shift, shift);
1526 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
1528 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1529 my $search = " AND custnum = $1";
1530 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1533 'table' => ($table || 'svc_acct'),
1534 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1535 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
1536 #'LEFT JOIN cust_main USING ( custnum ) ',
1537 'hashref' => $hashref,
1538 'extra_sql' => $search, #important
1543 sub svc_status_html {
1546 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1547 return { 'error' => $session } if $context eq 'error';
1549 #XXX only svc_dsl for now
1550 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
1551 or return { 'error' => "Service not found" };
1553 my $html = $svc_x->getstatus_html;
1555 return { 'html' => $html };
1559 sub svc_status_hash {
1562 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1563 return { 'error' => $session } if $context eq 'error';
1565 #XXX only svc_acct for now
1566 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1567 or return { 'error' => "Service not found" };
1569 my ( $html, $hashref ) = $svc_x->export_getstatus;
1574 sub set_svc_status_hash {
1577 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1578 return { 'error' => $session } if $context eq 'error';
1580 #XXX only svc_acct for now
1581 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1582 or return { 'error' => "Service not found" };
1584 warn "set_svc_status_hash ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
1586 my $error = $svc_x->export_setstatus($p); #$p? returns error?
1587 return { 'error' => $error } if $error;
1589 return {}; #? { 'error' => '' }
1594 sub acct_forward_info {
1597 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1598 return { 'error' => $session } if $context eq 'error';
1600 my $svc_forward = _customer_svc_x( $custnum,
1601 { 'srcsvc' => $p->{'svcnum'} },
1604 or return { 'error' => '',
1608 return { 'error' => '',
1609 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
1614 sub process_acct_forward {
1616 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1617 return { 'error' => $session } if $context eq 'error';
1619 my $old = _customer_svc_x( $custnum,
1620 { 'srcsvc' => $p->{'svcnum'} },
1624 if ( $p->{'dst'} eq '' ) {
1626 my $error = $old->delete;
1627 return { 'error' => $error };
1629 return { 'error' => '' };
1632 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
1633 'dst' => $p->{'dst'},
1638 $new->svcnum($old->svcnum);
1639 my $cust_svc = $old->cust_svc;
1640 $new->svcpart($old->svcpart);
1641 $new->pkgnuym($old->pkgnum);
1642 $error = $new->replace($old);
1644 my $conf = new FS::Conf;
1645 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
1647 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
1648 or return { 'error' => 'No service' }; #how would we even get here?
1650 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
1652 $error = $new->insert;
1655 return { 'error' => $error };
1659 sub list_dsl_devices {
1662 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1663 return { 'error' => $session } if $context eq 'error';
1665 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1666 or return { 'error' => "Service not found" };
1669 'devices' => [ map {
1670 +{ 'mac_addr' => $_->mac_addr };
1671 } $svc_dsl->dsl_device
1677 sub add_dsl_device {
1680 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1681 return { 'error' => $session } if $context eq 'error';
1683 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1684 or return { 'error' => "Service not found" };
1686 return { 'error' => 'No MAC address supplied' }
1687 unless length($p->{'mac_addr'});
1689 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
1690 'mac_addr' => scalar($p->{'mac_addr'}),
1692 my $error = $dsl_device->insert;
1693 return { 'error' => $error };
1697 sub delete_dsl_device {
1700 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1701 return { 'error' => $session } if $context eq 'error';
1703 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
1704 or return { 'error' => "Service not found" };
1706 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
1707 'mac_addr' => scalar($p->{'mac_addr'}),
1710 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
1712 my $error = $dsl_device->delete;
1713 return { 'error' => $error };
1719 _usage_details( \&_port_graph, $p,
1720 'svcdb' => 'svc_port',
1725 my($svc_port, $begin, $end) = @_;
1727 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
1728 push @usage, { 'png' => $pngOrError };
1732 sub _list_svc_usage {
1733 my($svc_acct, $begin, $end) = @_;
1735 foreach my $part_export (
1736 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
1737 qw( sqlradius sqlradius_withdomain )
1739 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
1744 sub list_svc_usage {
1745 _usage_details(\&_list_svc_usage, @_);
1748 sub _list_support_usage {
1749 my($svc_acct, $begin, $end) = @_;
1751 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
1752 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
1754 push @usage, { 'seconds' => $_->seconds,
1755 'support' => $_->support,
1756 '_date' => $_->_date,
1757 'id' => $_->transaction_id,
1758 'creator' => $_->creator,
1759 'subject' => $_->subject,
1760 'status' => $_->status,
1761 'ticketid' => $_->ticketid,
1767 sub list_support_usage {
1768 _usage_details(\&_list_support_usage, @_);
1771 sub _list_cdr_usage {
1772 # XXX CDR type support...
1773 my($svc_phone, $begin, $end, %opt) = @_;
1774 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
1775 $svc_phone->get_cdrs( 'begin'=>$begin, 'end'=>$end, );
1778 sub list_cdr_usage {
1780 _usage_details( \&_list_cdr_usage, $p,
1781 'svcdb' => 'svc_phone',
1785 sub _usage_details {
1786 my($callback, $p, %opt) = @_;
1788 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1789 return { 'error' => $session } if $context eq 'error';
1791 my $search = { 'svcnum' => $p->{'svcnum'} };
1792 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1794 my $svcdb = $opt{'svcdb'} || 'svc_acct';
1796 my $svc_x = qsearchs( $svcdb, $search );
1797 return { 'error' => 'No service selected in list_svc_usage' }
1800 my $cust_pkg = $svc_x->cust_svc->cust_pkg;
1801 my $freq = $cust_pkg->part_pkg->freq;
1804 if ( $svcdb eq 'svc_phone' ) {
1805 my $format = $cust_pkg->part_pkg->option('output_format') || '';
1806 $format = '' if $format =~ /^sum_/;
1807 # sensible default if there is no format or it's a summary format
1808 if ( $cust_pkg->part_pkg->plan eq 'voip_inbound' ) {
1809 $format ||= 'source_default';
1810 $callback_opt{inbound} = 1;
1813 $format ||= 'default';
1816 $callback_opt{format} = $format;
1817 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
1820 my $start = $cust_pkg->setup;
1821 #my $end = $cust_pkg->bill; # or time?
1824 unless ( $p->{beginning} ) {
1825 $p->{beginning} = $cust_pkg->last_bill;
1826 $p->{ending} = $end;
1829 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
1833 #kinda false laziness with FS::cust_main::bill, but perhaps
1834 #we should really change this bit to DateTime and DateTime::Duration
1836 #change this bit to use Date::Manip? CAREFUL with timezones (see
1837 # mailing list archive)
1838 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
1839 (localtime($p->{ending}) )[0,1,2,3,4,5];
1840 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
1841 (localtime($p->{beginning}) )[0,1,2,3,4,5];
1843 if ( $freq =~ /^\d+$/ ) {
1845 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
1847 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
1848 } elsif ( $freq =~ /^(\d+)w$/ ) {
1850 $nmday += $weeks * 7;
1851 $pmday -= $weeks * 7;
1852 } elsif ( $freq =~ /^(\d+)d$/ ) {
1856 } elsif ( $freq =~ /^(\d+)h$/ ) {
1861 return { 'error' => "unparsable frequency: ". $freq };
1864 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
1865 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
1869 'svcnum' => $p->{svcnum},
1870 'beginning' => $p->{beginning},
1871 'ending' => $p->{ending},
1872 'previous' => ($previous > $start) ? $previous : $start,
1873 'next' => ($next < $end) ? $next : $end,
1874 'header' => $header,
1882 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1883 return { 'error' => $session } if $context eq 'error';
1885 my $search = { 'custnum' => $custnum };
1886 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1887 my $cust_main = qsearchs('cust_main', $search )
1888 or return { 'error' => "unknown custnum $custnum" };
1890 my $status = $cust_main->status;
1891 #false laziness w/ClientAPI/Signup.pm
1893 my $cust_pkg = new FS::cust_pkg ( {
1894 'custnum' => $custnum,
1895 'pkgpart' => $p->{'pkgpart'},
1897 my $error = $cust_pkg->check;
1898 return { 'error' => $error } if $error;
1901 unless ( $p->{'svcpart'} eq 'none' ) {
1905 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
1907 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
1908 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
1909 $svcdb = $part_svc->svcdb;
1911 $svcdb = 'svc_acct';
1913 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
1916 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
1917 'svc_domain' => [ qw( domain ) ],
1918 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
1919 'svc_external' => [ qw( id title ) ],
1920 'svc_pbx' => [ qw( id title ) ],
1923 my $svc_x = "FS::$svcdb"->new( {
1924 'svcpart' => $svcpart,
1925 map { $_ => $p->{$_} } @{$fields{$svcdb}}
1928 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
1931 while ( length($p->{"snarf_machine$snarfnum"}) ) {
1932 my $acct_snarf = new FS::acct_snarf ( {
1933 'machine' => $p->{"snarf_machine$snarfnum"},
1934 'protocol' => $p->{"snarf_protocol$snarfnum"},
1935 'username' => $p->{"snarf_username$snarfnum"},
1936 '_password' => $p->{"snarf_password$snarfnum"},
1939 push @acct_snarf, $acct_snarf;
1941 $svc_x->child_objects( \@acct_snarf );
1944 my $y = $svc_x->setdefault; # arguably should be in new method
1945 return { 'error' => $y } if $y && !ref($y);
1947 $error = $svc_x->check;
1948 return { 'error' => $error } if $error;
1955 tie my %hash, 'Tie::RefHash';
1956 %hash = ( $cust_pkg => \@svc );
1958 $error = $cust_main->order_pkgs( \%hash, 'noexport' => 1 );
1959 return { 'error' => $error } if $error;
1961 my $conf = new FS::Conf;
1962 if ( $conf->exists('signup_server-realtime') ) {
1964 my $bill_error = _do_bop_realtime( $cust_main, $status );
1967 $cust_pkg->cancel('quiet'=>1);
1970 $cust_pkg->reexport;
1974 $cust_pkg->reexport;
1977 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
1979 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
1986 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1987 return { 'error' => $session } if $context eq 'error';
1989 my $search = { 'custnum' => $custnum };
1990 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1991 my $cust_main = qsearchs('cust_main', $search )
1992 or return { 'error' => "unknown custnum $custnum" };
1994 my $status = $cust_main->status;
1995 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
1996 or return { 'error' => "unknown package $p->{pkgnum}" };
1999 my $error = FS::cust_pkg::order( $custnum,
2005 my $conf = new FS::Conf;
2006 if ( $conf->exists('signup_server-realtime') ) {
2008 my $bill_error = _do_bop_realtime( $cust_main, $status );
2011 $newpkg[0]->suspend;
2014 $newpkg[0]->reexport;
2018 $newpkg[0]->reexport;
2021 return { error => '', pkgnum => $cust_pkg->pkgnum };
2025 sub order_recharge {
2028 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2029 return { 'error' => $session } if $context eq 'error';
2031 my $search = { 'custnum' => $custnum };
2032 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2033 my $cust_main = qsearchs('cust_main', $search )
2034 or return { 'error' => "unknown custnum $custnum" };
2036 my $status = $cust_main->status;
2037 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2038 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2040 my $svc_x = $cust_svc->svc_x;
2041 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2044 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2045 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2046 recharge_totalbytes );
2047 my $amount = $part_pkg->option('recharge_amount', 1);
2049 my ($l, $v, $d) = $cust_svc->label; # blah
2050 my $pkg = "Recharge $v";
2052 my $bill_error = $cust_main->charge($amount, $pkg,
2053 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2054 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2055 $part_pkg->taxclass); #meh
2057 my $conf = new FS::Conf;
2058 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2060 $bill_error = _do_bop_realtime( $cust_main, $status );
2065 my $error = $svc_x->recharge (\%vhash);
2066 return { 'error' => $error } if $error;
2070 my $error = $bill_error;
2071 $error ||= $svc_x->recharge (\%vhash);
2072 return { 'error' => $error } if $error;
2075 return { error => '', svc => $cust_svc->part_svc->svc };
2079 sub _do_bop_realtime {
2080 my ($cust_main, $status) = (shift, shift);
2082 my $old_balance = $cust_main->balance;
2084 my $bill_error = $cust_main->bill
2085 || $cust_main->apply_payments_and_credits
2086 || $cust_main->realtime_collect('selfservice' => 1);
2088 if ( $cust_main->balance > $old_balance
2089 && $cust_main->balance > 0
2090 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/ ?
2091 1 : $status eq 'suspended' ) ) {
2092 #this makes sense. credit is "un-doing" the invoice
2093 my $conf = new FS::Conf;
2094 $cust_main->credit( sprintf("%.2f", $cust_main->balance - $old_balance ),
2095 'self-service decline',
2096 'reason_type' => $conf->config('signup_credit_type'),
2098 $cust_main->apply_credits( 'order' => 'newest' );
2100 return { 'error' => '_decline', 'bill_error' => $bill_error };
2109 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2110 return { 'error' => $session } if $context eq 'error';
2112 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2113 or return { 'error' => "unknown custnum $custnum" };
2115 my @cust_pkg = sort { $a->bill <=> $b->bill }
2116 grep { $_->part_pkg->freq ne '0' }
2117 $cust_main->ncancelled_pkgs;
2119 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2121 my $total = $cust_main->balance;
2124 my $bill = $_->bill;
2125 $total += $_->part_pkg->base_recur($_, \$bill);
2126 my $renew_date = $_->part_pkg->add_freq($_->bill);
2128 'pkgnum' => $_->pkgnum,
2129 'amount' => sprintf('%.2f', $total),
2130 'bill_date' => $_->bill,
2131 'bill_date_pretty' => time2str('%x', $_->bill),
2132 'renew_date' => $renew_date,
2133 'renew_date_pretty' => time2str('%x', $renew_date),
2134 'expire_date' => $_->expire,
2135 'expire_date_pretty' => time2str('%x', $_->expire),
2140 return { 'dates' => \@array };
2144 sub payment_info_renew_info {
2146 my $renew_info = renew_info($p);
2147 my $payment_info = payment_info($p);
2148 return { %$renew_info,
2156 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2157 return { 'error' => $session } if $context eq 'error';
2159 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2160 or return { 'error' => "unknown custnum $custnum" };
2162 my $date = $p->{'date'};
2166 #freeside-daily -n -d $date fs_daily $custnum
2167 $cust_main->bill_and_collect( 'time' => $date,
2168 'invoice_time' => $now,
2169 'actual_time' => $now,
2170 'check_freq' => '1d',
2173 return { 'error' => '' };
2179 my $session = _cache->get($p->{'session_id'})
2180 or return { 'error' => "Can't resume session" }; #better error message
2182 my $custnum = $session->{'custnum'};
2184 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2185 or return { 'error' => "unknown custnum $custnum" };
2187 my $conf = new FS::Conf;
2189 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2190 or return { 'error' => 'Permission denied' };
2192 my $pkgnum = $p->{'pkgnum'};
2194 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2195 'pkgnum' => $pkgnum, } )
2196 or return { 'error' => "unknown pkgnum $pkgnum" };
2198 my $error = $cust_pkg->suspend(reason => $reasonnum);
2199 return { 'error' => $error };
2205 my $session = _cache->get($p->{'session_id'})
2206 or return { 'error' => "Can't resume session" }; #better error message
2208 my $custnum = $session->{'custnum'};
2210 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2211 or return { 'error' => "unknown custnum $custnum" };
2213 my $pkgnum = $p->{'pkgnum'};
2215 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2216 'pkgnum' => $pkgnum, } )
2217 or return { 'error' => "unknown pkgnum $pkgnum" };
2219 my $error = $cust_pkg->cancel('quiet' => 1);
2220 return { 'error' => $error };
2224 sub provision_phone {
2227 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2229 if($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/){
2230 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2231 return { 'error' => $session } if $context eq 'error';
2233 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2234 return { 'error' => 'service not found' } unless $svc_phone;
2235 return { 'error' => 'invalid svcnum' }
2236 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2238 $svc_phone->email($p->{'email'})
2239 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2240 $svc_phone->forwarddst($p->{'forwarddst'})
2241 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2242 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2243 return { 'error' => $svc_phone->replace };
2247 unless($p->{'lnp'}) {
2248 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2249 $p->{'lnp_status'} = "portingin";
2250 return _provision( 'FS::svc_phone',
2251 [qw(lnp_desired_due_date lnp_other_provider
2252 lnp_other_provider_account phonenum countrycode lnp_status)],
2253 [qw(phonenum countrycode)],
2260 unless (scalar(@bulkdid)) {
2261 return _provision( 'FS::svc_phone',
2262 [qw(phonenum countrycode)],
2263 [qw(phonenum countrycode)],
2269 # bulk DID order case
2271 foreach my $did ( @bulkdid ) {
2272 $did =~ s/[^0-9]//g;
2273 $error = _provision( 'FS::svc_phone',
2274 [qw(phonenum countrycode)],
2275 [qw(phonenum countrycode)],
2277 'pkgnum' => $p->{'pkgnum'},
2278 'svcpart' => $p->{'svcpart'},
2280 'countrycode' => $p->{'countrycode'},
2281 'session_id' => $p->{'session_id'},
2284 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2286 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2289 sub provision_acct {
2291 warn "provision_acct called\n"
2294 return { 'error' => gettext('passwords_dont_match') }
2295 if $p->{'_password'} ne $p->{'_password2'};
2296 return { 'error' => gettext('empty_password') }
2297 unless length($p->{'_password'});
2299 if ($p->{'domsvc'}) {
2300 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2301 qw ( svcpart pkgnum ) );
2302 return { 'error' => gettext('invalid_domain') }
2303 unless ($domains{$p->{'domsvc'}});
2306 warn "provision_acct calling _provision\n"
2308 _provision( 'FS::svc_acct',
2309 [qw(username _password domsvc)],
2310 [qw(username _password domsvc)],
2316 sub provision_external {
2318 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2319 _provision( 'FS::svc_external',
2328 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2329 warn "_provision called for $class\n"
2332 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2333 return { 'error' => $session } if $context eq 'error';
2335 my $search = { 'custnum' => $custnum };
2336 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2337 my $cust_main = qsearchs('cust_main', $search )
2338 or return { 'error' => "unknown custnum $custnum" };
2340 my $pkgnum = $p->{'pkgnum'};
2342 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2344 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2345 'pkgnum' => $pkgnum,
2347 or return { 'error' => "unknown pkgnum $pkgnum" };
2349 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2351 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2352 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2354 warn "creating $class record\n"
2356 my $svc_x = $class->new( {
2357 'pkgnum' => $p->{'pkgnum'},
2358 'svcpart' => $p->{'svcpart'},
2359 map { $_ => $p->{$_} } @$fields
2361 warn "inserting $class record\n"
2363 my $error = $svc_x->insert;
2366 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2368 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2371 my $return = { 'svc' => $part_svc->svc,
2373 map { $_ => $svc_x->get($_) } @$return_fields
2375 warn "_provision returning ". Dumper($return). "\n"
2384 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2385 return { 'error' => $session } if $context eq 'error';
2387 my $search = { 'custnum' => $custnum };
2388 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2389 my $cust_main = qsearchs('cust_main', $search )
2390 or return { 'error' => "unknown custnum $custnum" };
2392 my $pkgnum = $p->{'pkgnum'};
2394 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2395 'pkgnum' => $pkgnum,
2397 or return { 'error' => "unknown pkgnum $pkgnum" };
2399 my $svcpart = $p->{'svcpart'};
2401 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
2402 'svcpart' => $svcpart, } )
2403 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
2404 my $part_svc = $pkg_svc->part_svc;
2406 my $conf = new FS::Conf;
2409 'svc' => $part_svc->svc,
2410 'svcdb' => $part_svc->svcdb,
2411 'pkgnum' => $pkgnum,
2412 'svcpart' => $svcpart,
2413 'custnum' => $custnum,
2415 'security_phrase' => 0, #XXX !
2416 'svc_acct_pop' => [], #XXX !
2418 'init_popstate' => '',
2423 small_custview( $cust_main, $conf->config('countrydefault') ),
2427 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
2428 && $ret->{'svcdb'} eq 'svc_phone') {
2429 $ret->{'svcnum'} = $p->{'svcnum'};
2430 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2431 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
2432 $ret->{'email'} = $svc_phone->email;
2433 $ret->{'forwarddst'} = $svc_phone->forwarddst;
2440 sub unprovision_svc {
2443 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2444 return { 'error' => $session } if $context eq 'error';
2446 my $search = { 'custnum' => $custnum };
2447 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2448 my $cust_main = qsearchs('cust_main', $search )
2449 or return { 'error' => "unknown custnum $custnum" };
2451 my $svcnum = $p->{'svcnum'};
2453 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
2454 or return { 'error' => "unknown svcnum $svcnum" };
2456 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
2457 unless $cust_svc->cust_pkg->custnum == $custnum;
2459 my $conf = new FS::Conf;
2461 return { 'svc' => $cust_svc->part_svc->svc,
2462 'error' => $cust_svc->cancel,
2464 small_custview( $cust_main, $conf->config('countrydefault') ),
2469 sub myaccount_passwd {
2471 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2472 return { 'error' => $session } if $context eq 'error';
2474 return { 'error' => "New passwords don't match." }
2475 if $p->{'new_password'} ne $p->{'new_password2'};
2477 return { 'error' => 'Enter new password' }
2478 unless length($p->{'new_password'});
2480 #my $search = { 'custnum' => $custnum };
2481 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2482 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2483 my $search = " AND custnum = $1";
2484 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2486 my $svc_acct = qsearchs( {
2487 'table' => 'svc_acct',
2488 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2489 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
2490 'LEFT JOIN cust_main USING ( custnum ) ',
2491 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
2492 'extra_sql' => $search, #important
2494 or return { 'error' => "Service not found" };
2496 if ( exists($p->{'old_password'}) ) {
2497 return { 'error' => "Incorrect password." }
2498 unless $svc_acct->check_password($p->{'old_password'});
2501 $svc_acct->set_password($p->{'new_password'});
2502 my $error = $svc_acct->replace();
2504 my($label, $value) = $svc_acct->cust_svc->label;
2506 return { 'error' => $error,
2516 my $conf = new FS::Conf;
2517 my $verification = $conf->config('selfservice-password_reset_verification')
2518 or return { 'error' => 'Password resets disabled' };
2520 my $username = $p->{'username'};
2522 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
2523 or return { 'error' => 'Account not found' };
2525 my $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
2526 'domsvc' => $svc_domain->svcnum }
2528 or return { 'error' => 'Account not found' };
2530 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
2531 or return { 'error' => 'Account not found' };
2533 my $cust_main = $cust_pkg->cust_main;
2537 my( $p, $cust_main ) = @_;
2538 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
2539 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
2542 my( $p, $cust_main ) = @_;
2543 my $cust_pay = qsearchs({
2544 'table' => 'cust_pay',
2545 'hashref' => { 'custnum' => $cust_main->custnum },
2546 'order_by' => 'ORDER BY _date DESC LIMIT 1',
2550 $p->{'amount'} == $cust_pay->paid;
2553 my( $p, $cust_main ) = @_;
2554 $p->{'zip'} eq $cust_main->zip
2555 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
2559 foreach my $verify ( split(',', $verification) ) {
2561 &{ $verify{$verify} }( $p, $cust_main )
2562 or return { 'error' => 'Account not found' };
2566 #okay, we're verified, now create a unique session
2568 my $reset_session = {
2569 'svcnum' => $svc_acct->svcnum,
2572 my $timeout = '1 hour'; #?
2574 my $reset_session_id;
2576 $reset_session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
2577 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") ); #just in case
2579 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
2583 my $msgnum = $conf->config('selfservice-password_reset_msgnum', $cust_main->agentnum);
2584 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
2585 return { 'error' => "selfservice-password_reset_msgnum unset" } unless $msgnum;
2586 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
2587 my $error = $msg_template->send( 'cust_main' => $cust_main,
2588 'object' => $svc_acct,
2589 'substitutions' => {
2590 'session_id' => $reset_session_id,
2594 return { 'error' => $error }; #????
2597 return { 'error' => '' };
2600 sub check_reset_passwd {
2603 my $conf = new FS::Conf;
2604 my $verification = $conf->config('selfservice-password_reset_verification')
2605 or return { 'error' => 'Password resets disabled' };
2607 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
2608 or return { 'error' => "Can't resume session" }; #better error message
2610 my $svcnum = $reset_session->{'svcnum'};
2612 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
2613 or return { 'error' => "Service not found" };
2615 return { 'error' => '',
2616 'username' => $svc_acct->username,
2621 sub process_reset_passwd {
2624 my $conf = new FS::Conf;
2625 my $verification = $conf->config('selfservice-password_reset_verification')
2626 or return { 'error' => 'Password resets disabled' };
2628 return { 'error' => "New passwords don't match." }
2629 if $p->{'new_password'} ne $p->{'new_password2'};
2631 return { 'error' => 'Enter new password' }
2632 unless length($p->{'new_password'});
2634 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
2635 or return { 'error' => "Can't resume session" }; #better error message
2637 my $svcnum = $reset_session->{'svcnum'};
2639 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
2640 or return { 'error' => "Service not found" };
2642 $svc_acct->set_password($p->{'new_password'});
2643 my $error = $svc_acct->replace();
2645 my($label, $value) = $svc_acct->cust_svc->label;
2647 return { 'error' => $error,
2656 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2657 return { 'error' => $session } if $context eq 'error';
2659 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
2660 FS::TicketSystem->init();
2662 my $conf = new FS::Conf;
2663 my $queue = $p->{'queue'}
2664 || $conf->config('ticket_system-selfservice_queueid')
2665 || $conf->config('ticket_system-default_queueid');
2667 warn "$me create_ticket: creating ticket\n" if $DEBUG;
2668 my $err_or_ticket = FS::TicketSystem->create_ticket(
2669 '', #create RT session based on FS CurrentUser (fs_selfservice)
2671 'custnum' => $custnum,
2672 'svcnum' => $session->{'svcnum'},
2673 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
2676 if ( ref($err_or_ticket) ) {
2677 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
2679 return { 'error' => '',
2680 'ticket_id' => $err_or_ticket->id,
2683 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
2685 return { 'error' => $err_or_ticket };
2693 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2694 return { 'error' => $session } if $context eq 'error';
2696 return { error => 'requested format not implemented' }
2697 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
2699 my $conf = new FS::Conf;
2700 my $age_threshold = 0;
2701 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
2702 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
2704 my $search = { 'custnum' => $custnum };
2705 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2706 my $cust_main = qsearchs('cust_main', $search )
2707 or return { 'error' => "unknown custnum $custnum" };
2709 # does it make more sense to just run one sql query for this instead of all the
2710 # insanity below? would increase performance greately for large data sets?
2712 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
2713 my @part_svc = $cust_pkg->part_svc;
2714 foreach my $part_svc ( @part_svc ) {
2715 if($part_svc->svcdb eq 'svc_phone'){
2716 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
2717 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
2718 push @svc_phone, $cust_pkg_svc->svc_x
2719 if $cust_pkg_svc->date_inserted >= $age_threshold;
2727 my($xls_r,$xls_c) = (0,0);
2730 my @fields = qw( countrycode phonenum pin sip_password phone_name );
2731 if($p->{'format'} eq 'csv') {
2732 $csv = new Text::CSV_XS { 'always_quote' => 1,
2735 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
2736 $content .= $csv->string;
2738 elsif($p->{'format'} eq 'xls') {
2739 my $XLS1 = new IO::Scalar \$content;
2740 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
2741 or return { 'error' => "Error opening .xls file: $!" };
2742 $xls = $xls_workbook->add_worksheet('DIDs');
2743 foreach ( @fields ) {
2744 $xls->write(0,$xls_c++,$_);
2749 foreach my $svc_phone ( @svc_phone ) {
2750 my @cols = map { $svc_phone->$_ } @fields;
2751 if($p->{'format'} eq 'csv') {
2752 return { 'error' => 'Unable to create CSV' }
2753 unless $csv->combine(@cols);
2754 $content .= $csv->string;
2756 elsif($p->{'format'} eq 'xls') {
2759 $xls->write($xls_r,$xls_c++,$_);
2765 $xls_workbook->close() if $p->{'format'} eq 'xls';
2767 { content => $content, format => $p->{'format'}, };
2772 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2773 return { 'error' => $session } if $context eq 'error';
2775 warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
2776 FS::TicketSystem->init();
2777 return { 'error' => 'get_ticket configuration error' }
2778 if $FS::TicketSystem::system ne 'RT_Internal';
2780 # check existence and ownership as part of this
2781 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
2782 my $rt_session = FS::TicketSystem->session('');
2783 my $Ticket = FS::TicketSystem->get_ticket_object(
2785 ticket_id => $p->{'ticket_id'},
2788 return { 'error' => 'ticket not found' } if !$Ticket;
2790 if ( length( $p->{'subject'} || '' ) ) {
2792 if ( $p->{'subject'} ne $Ticket->Subject ) {
2793 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
2794 return { 'error' => "unable to set subject: $msg" } if !$val;
2798 if(length($p->{'reply'})) {
2799 my @err_or_res = FS::TicketSystem->correspond_ticket(
2801 'ticket_id' => $p->{'ticket_id'},
2802 'content' => $p->{'reply'},
2805 return { 'error' => 'unable to reply to ticket' }
2806 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
2809 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
2810 my $err_or_ticket = FS::TicketSystem->get_ticket(
2812 'ticket_id' => $p->{'ticket_id'},
2815 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
2816 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
2818 return { 'error' => $err_or_ticket };
2821 my @custs = @{$err_or_ticket->{'custs'}};
2822 my @txns = @{$err_or_ticket->{'txns'}};
2825 # superseded by check in get_ticket_object
2826 #return { 'error' => 'invalid ticket requested' }
2827 #unless grep($_ eq $custnum, @custs);
2829 foreach my $txn ( @txns ) {
2830 push @filtered_txns, $txn
2831 if ($txn->{'type'} eq 'EmailRecord'
2832 || $txn->{'type'} eq 'Correspond'
2833 || $txn->{'type'} eq 'Create');
2836 warn "$me get_ticket: successful: \n"
2838 return { 'error' => '',
2839 'transactions' => \@filtered_txns,
2840 'ticket_fields' => $err_or_ticket->{'fields'},
2841 'ticket_id' => $p->{'ticket_id'},
2845 sub adjust_ticket_priority {
2847 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2848 return { 'error' => $session } if $context eq 'error';
2850 warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
2851 FS::TicketSystem->init;
2852 my $ss_priority = FS::TicketSystem->selfservice_priority;
2854 return { 'error' => 'adjust_ticket_priority configuration error' }
2855 if $FS::TicketSystem::system ne 'RT_Internal'
2858 my $values = $p->{'values'}; #hashref, id => priority value
2861 foreach my $id (keys %$values) {
2862 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
2863 my $Ticket = FS::TicketSystem->get_ticket_object('',
2865 'custnum' => $custnum,
2868 $ticket_error{$id} = 'ticket not found';
2872 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
2873 # We're not going to implement it for RT_External.
2874 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
2875 my $new_value = $values->{$id};
2876 next if $old_value eq $new_value;
2878 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
2880 # AddCustomFieldValue works fine (replacing any existing value) if it's
2881 # a single-valued custom field, which it should be. If it's not, you're
2882 # doing something wrong.
2884 if ( length($new_value) ) {
2885 ($val, $msg) = $Ticket->AddCustomFieldValue(
2886 Field => $ss_priority,
2887 Value => $new_value,
2891 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
2892 Field => $ss_priority,
2893 Value => $old_value,
2897 $ticket_error{$id} = $msg if !$val;
2898 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
2900 return { 'error' => '',
2901 'ticket_error' => \%ticket_error,
2902 %{ customer_info($p) } # send updated customer info back
2908 sub _custoragent_session_custnum {
2911 my($context, $session, $custnum);
2912 if ( $p->{'session_id'} ) {
2914 $context = 'customer';
2915 $session = _cache->get($p->{'session_id'})
2916 or return ( 'error' => "Can't resume session" ); #better error message
2917 $custnum = $session->{'custnum'};
2919 } elsif ( $p->{'agent_session_id'} ) {
2922 my $agent_cache = new FS::ClientAPI_SessionCache( {
2923 'namespace' => 'FS::ClientAPI::Agent',
2925 $session = $agent_cache->get($p->{'agent_session_id'})
2926 or return ( 'error' => "Can't resume session" ); #better error message
2927 $custnum = $p->{'custnum'};
2931 return ( 'error' => "Can't resume session" ); #better error message
2934 ($context, $session, $custnum);