1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
10 use Digest::SHA qw(sha512_hex);
13 use Time::Local qw(timelocal_nocheck);
14 use Business::CreditCard;
17 use Spreadsheet::WriteExcel;
18 use OLE::Storage_Lite;
19 use FS::UI::Web::small_custview qw(small_custview); #less doh
21 use FS::UI::bytecount qw( display_bytecount );
24 use FS::Record qw(qsearch qsearchs dbh);
25 use FS::Msgcat qw(gettext);
26 use FS::Misc qw(card_types);
27 use FS::Misc::DateTime qw(parse_datetime);
29 use FS::ClientAPI_SessionCache;
41 use FS::legacy_cust_bill;
42 use FS::cust_main_county;
46 use FS::acct_rt_transaction;
51 $me = '[FS::ClientAPI::MyAccount]';
53 use vars qw( @cust_main_editable_fields @location_editable_fields );
54 @cust_main_editable_fields = qw(
55 first last company daytime night fax mobile
57 payby payinfo payname paystart_month paystart_year payissue payip
58 ss paytype paystate stateid stateid_state
60 @location_editable_fields = qw(
61 address1 address2 city county state zip country
65 BEGIN { #preload to reduce time customer_info takes
66 if ( $FS::TicketSystem::system ) {
67 warn "$me: initializing ticket system\n" if $DEBUG;
68 FS::TicketSystem->init();
73 $cache ||= new FS::ClientAPI_SessionCache( {
74 'namespace' => 'FS::ClientAPI::MyAccount',
81 my($context, $session, $custnum) = _custoragent_session_custnum($p);
82 #return { 'error' => $session } if $context eq 'error';
85 if ( $context eq 'customer' ) {
87 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
90 $sth->execute($custnum) or die $sth->errstr;
92 $agentnum = $sth->fetchrow_arrayref->[0]
93 or die "no agentnum for custnum $custnum";
95 #} elsif ( $context eq 'agent' ) {
96 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
99 $p->{'agentnum'} = $agentnum;
101 my $conf = new FS::Conf;
103 #false laziness w/Signup.pm
105 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
107 if ( $skin_info_cache_agent ) {
109 warn "$me loading cached skin info for agentnum $agentnum\n"
114 warn "$me populating skin info cache for agentnum $agentnum\n"
117 $skin_info_cache_agent = {
118 'agentnum' => $agentnum,
119 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
120 qw( company_name date_format ) ),
121 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
122 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
123 text_color link_color vlink_color hlink_color alink_color
124 font title_color title_align title_size menu_bgcolor menu_fontsize
127 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
128 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
129 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo )
131 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
132 qw( title_left_image title_right_image
133 menu_top_image menu_body_image menu_bottom_image
136 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
137 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
138 qw( head body_header body_footer company_address ) ),
139 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
142 services.php Services
143 services.php My Services
144 services_new.php Order a new service
147 personal.php Personal Information
148 password.php Change Password
151 payment_cc.php Credit Card Payment
152 payment_ach.php Electronic Check Payment
153 payment_paypal.php PayPal Payment
154 payment_webpay.php Webpay Payments
157 usage_data.php Data usage
158 usage_cdr.php Call usage
160 tickets.php Help Desk
161 tickets.php Open Tickets
162 tickets_resolved.php Resolved Tickets
163 ticket_create.php Create a new ticket
171 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
175 #{ %$skin_info_cache_agent };
176 $skin_info_cache_agent;
183 my $conf = new FS::Conf;
187 'phone_login' => $conf->exists('selfservice_server-phone_login'),
188 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
189 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
190 'banner_image_md5' =>
191 md5_hex($conf->config_binary('selfservice-login_banner_image')),
198 sub login_banner_image {
200 my $conf = new FS::Conf;
201 my $image = $conf->config_binary('selfservice-login_banner_image');
203 'md5' => md5_hex($image),
208 #false laziness w/FS::ClientAPI::passwd::passwd
212 my $conf = new FS::Conf;
216 if ( $p->{'domain'} eq 'svc_phone'
217 && $conf->exists('selfservice_server-phone_login') ) {
219 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
220 return { error => 'Number not found.' } unless $svc_phone;
223 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
224 #return { error => 'Only primary user may log in.' }
225 # if $conf->exists('selfservice_server-primary_only')
226 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
228 return { error => 'Incorrect PIN.' }
229 unless $svc_phone->check_pin($p->{'password'});
233 } elsif ( $p->{email}
234 && (my $contact = FS::contact->by_selfservice_email($p->{email}))
237 return { error => 'Incorrect contact password.' }
238 unless $contact->authenticate_password($p->{'password'});
240 $session->{'custnum'} = $contact->custnum;
244 ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
246 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
247 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
249 my $svc_acct = qsearchs( 'svc_acct', { 'username' => $p->{'username'},
250 'domsvc' => $svc_domain->svcnum, }
252 return { error => 'User not found.' } unless $svc_acct;
254 if($conf->exists('selfservice_server-login_svcpart')) {
255 my @svcpart = $conf->config('selfservice_server-login_svcpart');
256 my $svcpart = $svc_acct->cust_svc->svcpart;
257 return { error => 'Invalid user.' }
258 unless grep($_ eq $svcpart, @svcpart);
261 return { error => 'Incorrect password.' }
262 unless $svc_acct->check_password($p->{'password'});
270 $session->{'svcnum'} = $svc_x->svcnum;
272 my $cust_svc = $svc_x->cust_svc;
273 my $cust_pkg = $cust_svc->cust_pkg;
275 my $cust_main = $cust_pkg->cust_main;
276 $session->{'custnum'} = $cust_main->custnum;
277 if ( $conf->exists('pkg-balances') ) {
278 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
279 $cust_main->ncancelled_pkgs;
280 $session->{'pkgnum'} = $cust_pkg->pkgnum
281 if scalar(@cust_pkg) > 1;
285 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
286 #return { error => 'Only primary user may log in.' }
287 # if $conf->exists('selfservice_server-primary_only')
288 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
289 my $part_pkg = $cust_pkg->part_pkg;
290 return { error => 'Only primary user may log in.' }
291 if $conf->exists('selfservice_server-primary_only')
292 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
298 $session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
299 } until ( ! defined _cache->get($session_id) ); #just in case
301 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
302 _cache->set( $session_id, $session, $timeout );
304 return { 'error' => '',
305 'session_id' => $session_id,
311 if ( $p->{'session_id'} ) {
312 _cache->remove($p->{'session_id'});
313 return { %{ skin_info($p) }, 'error' => '' };
315 return { %{ skin_info($p) }, 'error' => "Can't resume session" }; #better error message
322 my($context, $session, $custnum) = _custoragent_session_custnum($p);
323 return { 'error' => $session } if $context eq 'error';
325 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
326 or return { 'error' => "Service not found" };
328 $session->{'svcnum'} = $svc_acct->svcnum;
330 my $conf = new FS::Conf;
331 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
332 _cache->set( $p->{'session_id'}, $session, $timeout );
334 return { 'error' => '' };
338 sub payment_gateway {
340 # takes a cust_main and a cust_payby entry, returns the payment_gateway
341 my $conf = new FS::Conf;
342 my $cust_main = shift;
343 my $cust_payby = shift;
344 my $gatewaynum = $conf->config('selfservice-payment_gateway');
346 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
347 die "configured gatewaynum $gatewaynum not found!" if !$pg;
351 return '' if ! FS::payby->realtime($cust_payby);
352 my $pg = $cust_main->agent->payment_gateway(
353 'method' => FS::payby->payby2bop($cust_payby),
363 my $conf = new FS::Conf;
365 my $info = skin_info($p);
367 use vars qw( $cust_paybys ); #cache for performance
368 unless ( $cust_paybys ) {
370 my %cust_paybys = map { $_ => 1 }
371 map { FS::payby->payby2payment($_) }
372 $conf->config('signup_server-payby');
374 $cust_paybys = [ keys %cust_paybys ];
377 $info->{'cust_paybys'} = $cust_paybys;
379 my($context, $session, $custnum) = _custoragent_session_custnum($p);
380 return { 'error' => $session } if $context eq 'error';
382 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
383 or return { 'error' => "unknown custnum $custnum" };
385 $info->{'hide_payment_fields'} = [
387 my $pg = payment_gateway($cust_main, $_);
388 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
389 } @{ $info->{cust_paybys} }
392 $info->{'self_suspend_reason'} =
393 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
395 $info->{'edit_ticket_subject'} =
396 $conf->exists('ticket_system-selfservice_edit_subject') &&
397 $cust_main->edit_subject;
399 $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
401 $info->{'hide_usage'} = $conf->exists('selfservice_hide-usage');
404 'custnum' => $custnum,
405 'access_pkgnum' => $session->{'pkgnum'},
406 'access_svcnum' => $session->{'svcnum'},
413 my($context, $session, $custnum) = _custoragent_session_custnum($p);
414 return { 'error' => $session } if $context eq 'error';
418 my $conf = new FS::Conf;
419 $return{'require_address2'} = $conf->exists('cust_main-require_address2');
421 # if ( $FS::TicketSystem::system ) {
422 # warn "$me customer_info: initializing ticket system\n" if $DEBUG;
423 # FS::TicketSystem->init();
426 if ( $custnum ) { #customer record
428 %return = ( %return, %{ customer_info_short($p) } );
430 #redundant with customer_info_short, but we need it for several things below
431 my $search = { 'custnum' => $custnum };
432 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
433 my $cust_main = qsearchs('cust_main', $search )
434 or return { 'error' => "unknown custnum $custnum" };
436 my $list_tickets = list_tickets($p);
437 $return{'tickets'} = $list_tickets->{'tickets'};
439 if ( $session->{'pkgnum'} ) {
440 #XXX open invoices in the pkg-balances case
444 invnum => $_->invnum,
445 date => time2str("%b %o, %Y", $_->_date),
448 } $cust_main->open_cust_bill;
449 $return{open_invoices} = \@open;
451 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
452 my $sth = dbh->prepare($sql) or die dbh->errstr;
453 $sth->execute($custnum) or die $sth->errstr;
454 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
455 $return{'last_invoice_date_pretty'} =
456 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
459 #customer_info_short always has nobalance on..
460 $return{small_custview} =
461 small_custview( $cust_main,
462 $return{countrydefault},
463 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
466 $return{has_ship_address} = $cust_main->has_ship_address;
467 $return{status} = $cust_main->status;
468 $return{statuscolor} = $cust_main->statuscolor;
470 # compatibility: some places in selfservice use this to determine
471 # if there's a ship address
472 if ( $return{has_ship_address} ) {
473 $return{ship_last} = $cust_main->last;
474 $return{ship_first} = $cust_main->first;
477 if (scalar($conf->config('support_packages'))) {
478 my @support_services = ();
479 foreach ($cust_main->support_services) {
480 my $seconds = $_->svc_x->seconds || 0;
481 my $time_remaining = (($seconds < 0) ? '-' : '' ).
482 int(abs($seconds)/3600)."h".
483 sprintf("%02d",(abs($seconds)%3600)/60)."m";
484 my $cust_pkg = $_->cust_pkg;
487 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
488 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
489 push @support_services, { svcnum => $_->svcnum,
490 time => $time_remaining,
495 $return{support_services} = \@support_services;
498 if ( $conf->config('prepayment_discounts-credit_type') ) {
500 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
503 } elsif ( $session->{'svcnum'} ) { #no customer record
505 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
506 or die "unknown svcnum";
507 $return{name} = $svc_acct->email;
511 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
515 return { 'error' => '',
516 'custnum' => $custnum,
522 sub customer_info_short {
525 my($context, $session, $custnum) = _custoragent_session_custnum($p);
526 return { 'error' => $session } if $context eq 'error';
530 my $conf = new FS::Conf;
532 if ( $custnum ) { #customer record
534 my $search = { 'custnum' => $custnum };
535 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
536 my $cust_main = qsearchs('cust_main', $search )
537 or return { 'error' => "unknown custnum $custnum" };
539 $return{display_custnum} = $cust_main->display_custnum;
541 if ( $session->{'pkgnum'} ) {
542 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
543 #next_bill_date from cust_pkg?
545 $return{balance} = $cust_main->balance;
546 $return{next_bill_date} = $cust_main->next_bill_date;
547 $return{next_bill_date_pretty} =
548 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
552 $return{countrydefault} = scalar($conf->config('countrydefault'));
554 $return{small_custview} =
555 small_custview( $cust_main,
556 $return{countrydefault},
560 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
562 $return{payby} = $cust_main->payby;
564 #none of these are terribly expensive if we want 'em...
565 for (@cust_main_editable_fields) {
566 $return{$_} = $cust_main->get($_);
568 #maybe a little more expensive, but it should be cached by now
569 for (@location_editable_fields) {
570 $return{$_} = $cust_main->bill_location->get($_);
571 $return{'ship_'.$_} = $cust_main->ship_location->get($_);
574 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
575 $return{payinfo} = $cust_main->paymask;
576 @return{'month', 'year'} = $cust_main->paydate_monthyear;
579 my @invoicing_list = $cust_main->invoicing_list;
580 $return{'invoicing_list'} =
581 join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
582 $return{'postal_invoicing'} =
583 0 < ( grep { $_ eq 'POST' } @invoicing_list );
585 if ( $session->{'svcnum'} ) {
586 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
587 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
588 $return{'svcnum'} = $session->{'svcnum'};
591 } elsif ( $session->{'svcnum'} ) { #no customer record
593 #uuh, not supproted yet... die?
594 return { 'error' => 'customer_info_short not yet supported as agent' };
598 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
602 return { 'error' => '',
603 'custnum' => $custnum,
608 sub billing_history {
611 my($context, $session, $custnum) = _custoragent_session_custnum($p);
612 return { 'error' => $session } if $context eq 'error';
614 return { 'error' => 'No customer' } unless $custnum;
616 my $search = { 'custnum' => $custnum };
617 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
618 my $cust_main = qsearchs('cust_main', $search )
619 or return { 'error' => "unknown custnum $custnum" };
623 if ( $session->{'pkgnum'} ) {
624 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
625 #next_bill_date from cust_pkg?
626 return { 'error' => 'No history for package' };
629 $return{balance} = $cust_main->balance;
630 $return{next_bill_date} = $cust_main->next_bill_date;
631 $return{next_bill_date_pretty} =
632 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
637 my $conf = new FS::Conf;
639 if ( $conf->exists('selfservice-billing_history-line_items') ) {
641 foreach my $cust_bill ( $cust_main->cust_bill ) {
644 'type' => 'Line item',
645 'description' => $_->desc( $cust_main->locale ).
646 ( $_->sdate && $_->edate
647 ? ' '. time2str('%d-%b-%Y', $_->sdate).
648 ' To '. time2str('%d-%b-%Y', $_->edate)
651 'amount' => sprintf('%.2f', $_->setup + $_->recur ),
652 'date' => $cust_bill->_date,
653 'date_pretty' => time2str('%m/%d/%Y', $cust_bill->_date ),
655 foreach $cust_bill->cust_bill_pkg;
663 'description' => 'Invoice #'. $_->display_invnum,
664 'amount' => sprintf('%.2f', $_->charged ),
666 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
668 foreach $cust_main->cust_bill;
674 'description' => 'Payment', #XXX type
675 'amount' => sprintf('%.2f', 0 - $_->paid ),
677 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
679 foreach $cust_main->cust_pay;
683 'description' => 'Credit', #more info?
684 'amount' => sprintf('%.2f', 0 -$_->amount ),
686 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
688 foreach $cust_main->cust_credit;
692 'description' => 'Refund', #more info? type, like payment?
693 'amount' => $_->refund,
695 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
697 foreach $cust_main->cust_refund;
699 @history = sort { $b->{'date'} <=> $a->{'date'} } @history;
701 $return{'history'} = \@history;
709 my $session = _cache->get($p->{'session_id'})
710 or return { 'error' => "Can't resume session" }; #better error message
712 my $custnum = $session->{'custnum'}
713 or return { 'error' => "no customer record" };
715 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
716 or return { 'error' => "unknown custnum $custnum" };
718 my $new = new FS::cust_main { $cust_main->hash };
720 $new->set( $_ => $p->{$_} )
721 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
723 if ( exists($p->{address1}) ) {
724 my $bill_location = FS::cust_location->new({
725 map { $_ => $p->{$_} } @location_editable_fields
727 # if this is unchanged from before, cust_main::replace will ignore it
728 $new->set('bill_location' => $bill_location);
731 if ( exists($p->{ship_address1}) ) {
732 my $ship_location = FS::cust_location->new({
733 map { $_ => $p->{"ship_$_"} } @location_editable_fields
735 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
736 # Selfservice unfortunately tries to indicate "same as billing
737 # address" by sending all fields empty. Did this ever work?
738 $ship_location = $cust_main->bill_location;
740 $new->set('ship_location' => $ship_location);
742 # but if it hasn't been passed in at all, leave ship_location alone--
743 # DON'T change it to match bill_location.
746 if (exists($p->{'payby'})) {
747 $p->{'payby'} =~ /^([A-Z]{4})$/
748 or return { 'error' => "illegal_payby " . $p->{'payby'} };
752 my $conf = new FS::Conf;
754 if ( $payby =~ /^(CARD|DCRD)$/ ) {
756 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
758 if ( $new->payinfo eq $cust_main->paymask ) {
759 $new->payinfo($cust_main->payinfo);
761 $new->payinfo($p->{'payinfo'});
764 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
766 if ( $conf->exists('selfservice-onfile_require_cvv') ){
767 return { 'error' => 'CVV2 is required' } unless $p->{'paycvv'};
770 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
773 $p->{'payinfo1'} =~ /^([\dx]+)$/
774 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
776 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
777 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
779 $payinfo = $payinfo1. '@'. $payinfo2;
781 $new->payinfo( ($payinfo eq $cust_main->paymask)
782 ? $cust_main->payinfo
786 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
788 } elsif ( $payby =~ /^(BILL)$/ ) {
790 } elsif ( $payby ) { #notyet ready
791 return { 'error' => "unknown payby $payby" };
795 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
796 #false laziness with httemplate/edit/process/cust_main.cgi
797 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
798 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
800 @invoicing_list = $cust_main->invoicing_list;
803 my $error = $new->replace($cust_main, \@invoicing_list);
804 return { 'error' => $error } if $error;
807 return { 'error' => '' };
812 my $session = _cache->get($p->{'session_id'})
813 or return { 'error' => "Can't resume session" }; #better error message
819 my $conf = new FS::Conf;
820 use vars qw($payment_info); #cache for performance
821 unless ( $payment_info ) {
823 my %states = map { $_->state => 1 }
824 qsearch('cust_main_county', {
825 'country' => $conf->config('countrydefault') || 'US'
828 my %cust_paybys = map { $_ => 1 }
829 map { FS::payby->payby2payment($_) }
830 $conf->config('signup_server-payby');
832 my @cust_paybys = keys %cust_paybys;
836 #list all counties/states/countries
837 'cust_main_county' =>
838 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
840 #shortcut for one-country folks
842 [ sort { $a cmp $b } keys %states ],
844 'card_types' => card_types(),
846 'withcvv' => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
847 'require_cvv' => $conf->exists('selfservice-require_cvv'),
848 'onfile_require_cvv' => $conf->exists('selfservice-onfile_require_cvv'),
850 'paytypes' => [ @FS::cust_main::paytypes ],
852 'paybys' => [ $conf->config('signup_server-payby') ],
853 'cust_paybys' => \@cust_paybys,
855 'stateid_label' => FS::Msgcat::_gettext('stateid'),
856 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
858 'show_ss' => $conf->exists('show_ss'),
859 'show_stateid' => $conf->exists('show_stateid'),
860 'show_paystate' => $conf->exists('show_bankstate'),
862 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
864 'credit_card_surcharge_percentage' => scalar($conf->config('credit-card-surcharge-percentage')),
873 my %return = %$payment_info;
875 my $custnum = $session->{'custnum'};
877 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
878 or return { 'error' => "unknown custnum $custnum" };
880 $return{'hide_payment_fields'} = [
882 my $pg = payment_gateway($cust_main, $_);
883 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
884 } @{ $return{cust_paybys} }
887 $return{balance} = $cust_main->balance; #XXX pkg-balances?
889 $return{payname} = $cust_main->payname
890 || ( $cust_main->first. ' '. $cust_main->get('last') );
892 $return{$_} = $cust_main->bill_location->get($_)
893 for qw(address1 address2 city state zip);
895 $return{payby} = $cust_main->payby;
896 $return{stateid_state} = $cust_main->stateid_state;
898 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
899 $return{card_type} = cardtype($cust_main->payinfo);
900 $return{payinfo} = $cust_main->paymask;
902 @return{'month', 'year'} = $cust_main->paydate_monthyear;
906 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
907 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
908 $return{payinfo1} = $payinfo1;
909 $return{payinfo2} = $payinfo2;
910 $return{paytype} = $cust_main->paytype;
911 $return{paystate} = $cust_main->paystate;
912 $return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
915 if ( $conf->config('prepayment_discounts-credit_type') ) {
917 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
920 #doubleclick protection
922 $return{payunique} = "webui-MyAccount-$_date-$$-". rand() * 2**32; #new
923 $return{paybatch} = $return{payunique}; #back compat
925 return { 'error' => '',
931 #some false laziness with httemplate/process/payment.cgi - look there for
932 #ACH and CVV support stuff
934 sub validate_payment {
937 my $session = _cache->get($p->{'session_id'})
938 or return { 'error' => "Can't resume session" }; #better error message
940 my $custnum = $session->{'custnum'};
942 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
943 or return { 'error' => "unknown custnum $custnum" };
945 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
946 or return { 'error' => gettext('illegal_amount') };
948 return { error => 'Amount must be greater than 0' } unless $amount > 0;
950 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
951 #changing the hidden form values
952 my $conf = new FS::Conf;
953 my $fee_display = $conf->config('selfservice_process-display') || 'add';
954 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
955 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
956 if ( $fee_display eq 'add'
958 and ! $fee_skip_first || scalar($cust_main->cust_pay)
961 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
962 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
965 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
966 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
967 my $discount_term = $1;
969 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
970 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
973 $p->{'payunique'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
974 or return { 'error' => gettext('illegal_text'). " payunique: ". $p->{'payunique'} };
977 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
978 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
981 $payunique = $paybatch if ! length($payunique) && length($paybatch);
983 $p->{'payby'} ||= 'CARD';
984 $p->{'payby'} =~ /^([A-Z]{4})$/
985 or return { 'error' => "illegal_payby " . $p->{'payby'} };
988 #false laziness w/process/payment.cgi
991 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
993 $p->{'payinfo1'} =~ /^([\dx]+)$/
994 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
996 $p->{'payinfo2'} =~ /^([\dx]+)$/
997 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
999 $payinfo = $payinfo1. '@'. $payinfo2;
1001 $payinfo = $cust_main->payinfo
1002 if $cust_main->paymask eq $payinfo;
1004 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
1006 $payinfo = $p->{'payinfo'};
1010 #more intelligent matching will be needed here if you change
1011 #card_masking_method and don't remove existing paymasks
1012 if ( $cust_main->paymask eq $payinfo ) {
1013 $payinfo = $cust_main->payinfo;
1017 $payinfo =~ s/\D//g;
1018 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
1019 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1023 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1024 return { 'error' => gettext('unknown_card_type') }
1025 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
1027 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
1028 if ( cardtype($payinfo) eq 'American Express card' ) {
1029 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
1030 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
1033 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
1034 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
1037 } elsif ( $conf->exists('selfservice-onfile_require_cvv') ) {
1038 return { 'error' => 'CVV2 is required' };
1039 } elsif ( !$onfile && $conf->exists('selfservice-require_cvv') ) {
1040 return { 'error' => 'CVV2 is required' };
1044 die "unknown payby $payby";
1047 my %payby2fields = (
1048 'CARD' => [ qw( paystart_month paystart_year payissue payip
1049 address1 address2 city state zip country ) ],
1050 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1054 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1057 'cust_main' => $cust_main, #XXX or just custnum??
1058 'amount' => sprintf('%.2f', $amount),
1060 'payinfo' => $payinfo,
1061 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
1062 'card_type' => $card_type,
1063 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1064 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1065 'month' => $p->{'month'},
1066 'year' => $p->{'year'},
1067 'payname' => $payname,
1068 'payunique' => $payunique,
1069 'paybatch' => $paybatch,
1070 'paycvv' => $paycvv,
1071 'payname' => $payname,
1072 'discount_term' => $discount_term,
1073 'pkgnum' => $session->{'pkgnum'},
1074 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1084 my $validate = validate_payment($p);
1085 return $validate if $validate->{'error'};
1087 my $conf = new FS::Conf;
1088 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1089 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1091 +{ map { $_=>$validate->{$_} }
1092 qw( card_type paymask payname paydate_pretty month year amount
1093 address1 address2 city state zip country
1099 sub process_stored_payment {
1102 my $session_id = $p->{'session_id'};
1104 my $payment_info = _cache->get( "payment_$session_id" )
1105 or return { 'error' => "Can't resume session" }; #better error message
1107 do_process_payment($payment_info);
1111 sub process_payment {
1114 my $payment_info = validate_payment($p);
1115 return $payment_info if $payment_info->{'error'};
1117 do_process_payment($payment_info);
1121 sub do_process_payment {
1122 my $validate = shift;
1124 my $cust_main = $validate->{'cust_main'};
1126 my $amount = delete $validate->{'amount'};
1129 my $payby = delete $validate->{'payby'};
1131 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1134 'paynum_ref' => \$paynum,
1137 return { 'error' => $error } if $error;
1139 #no error, so order the fee package if applicable...
1140 my $conf = new FS::Conf;
1141 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1142 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1144 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1146 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1148 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1149 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1152 #and generate an invoice for it now too
1153 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1154 return { 'error' => "payment processed and fee ordered sucessfully, but error billing fee: $error" }
1159 $cust_main->apply_payments;
1161 if ( $validate->{'save'} ) {
1162 my $new = new FS::cust_main { $cust_main->hash };
1163 if ($payby eq 'CARD' || $payby eq 'DCRD') {
1164 $new->set( $_ => $validate->{$_} )
1165 foreach qw( payname paystart_month paystart_year payissue payip );
1166 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
1168 my $bill_location = FS::cust_location->new({
1169 map { $_ => $validate->{$_} }
1170 qw(address1 address2 city state country zip)
1172 $new->set('bill_location' => $bill_location);
1173 # but don't allow the service address to change this way.
1175 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
1176 $new->set( $_ => $validate->{$_} )
1177 foreach qw( payname payip paytype paystate
1178 stateid stateid_state );
1179 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
1181 $new->set( 'payinfo' => $cust_main->card_token || $validate->{'payinfo'} );
1182 $new->set( 'paydate' => $validate->{'paydate'} );
1183 my $error = $new->replace($cust_main);
1185 #no, this causes customers to process their payments again
1186 #return { 'error' => $error };
1187 #XXX just warn verosely for now so i can figure out how these happen in
1188 # the first place, eventually should redirect them to the "change
1189 #address" page but indicate the payment did process??
1190 delete($validate->{'payinfo'}); #don't want to log this!
1191 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1192 "NEW: ". Dumper($new)."\n".
1193 "OLD: ". Dumper($cust_main)."\n".
1194 "PACKET: ". Dumper($validate)."\n";
1202 my $receipt_html = '';
1204 # currently supported for realtime CC only; send receipt data to SS
1205 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1208 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1211 <TD ALIGN="right">Payment#</TD>
1212 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1216 <TD ALIGN="right">Date</TD>
1218 <TD BGCOLOR="#FFFFFF"><B>! .
1219 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1225 <TD ALIGN="right">Amount</TD>
1226 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1231 <TD ALIGN="right">Payment method</TD>
1232 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1245 'amount' => sprintf('%.2f', $cust_pay->paid),
1246 'date' => $cust_pay->_date,
1247 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1248 'time_pretty' => time2str('%T', $cust_pay->_date),
1249 'auth_num' => $cust_pay->auth,
1250 'order_num' => $cust_pay->order_number,
1251 'receipt_html' => $receipt_html,
1258 'receipt_html' => '',
1265 sub realtime_collect {
1268 my $session = _cache->get($p->{'session_id'})
1269 or return { 'error' => "Can't resume session" }; #better error message
1271 my $custnum = $session->{'custnum'};
1273 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1274 or return { 'error' => "unknown custnum $custnum" };
1277 if ( $p->{'amount'} ) {
1278 $amount = $p->{'amount'};
1280 elsif ( $session->{'pkgnum'} ) {
1281 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1284 $amount = $cust_main->balance;
1287 my $error = $cust_main->realtime_collect(
1288 'method' => $p->{'method'},
1289 'amount' => $amount,
1290 'pkgnum' => $session->{'pkgnum'},
1291 'session_id' => $p->{'session_id'},
1295 return { 'error' => $error } unless ref( $error );
1297 return { 'error' => '', amount => $amount, %$error };
1300 sub start_thirdparty {
1302 my $session = _cache->get($p->{'session_id'})
1303 or return { 'error' => "Can't resume session" }; #better error message
1304 my $custnum = $session->{'custnum'};
1305 my $cust_main = FS::cust_main->by_key($custnum);
1307 my $amount = $p->{'amount'}
1308 or return { error => 'no amount' };
1310 my $result = $cust_main->create_payment(
1311 'method' => $p->{'method'},
1312 'amount' => $p->{'amount'},
1313 'pkgnum' => $session->{'pkgnum'},
1314 'session_id' => $p->{'session_id'},
1317 if ( ref($result) ) { # hashref or error
1320 return { error => $result };
1324 sub finish_thirdparty {
1326 my $session_id = delete $p->{'session_id'};
1327 my $session = _cache->get($session_id)
1328 or return { 'error' => "Can't resume session" };
1329 my $custnum = $session->{'custnum'};
1330 my $cust_main = FS::cust_main->by_key($custnum);
1332 if ( $p->{_cancel} ) {
1333 # customer backed out of making a payment
1334 return $cust_main->cancel_payment( $session_id );
1336 my $result = $cust_main->execute_payment( $session_id, %$p );
1337 if ( ref($result) ) {
1340 return { error => $result };
1344 sub process_payment_order_pkg {
1347 my $hr = process_payment($p);
1348 return $hr if $hr->{'error'};
1353 sub process_payment_order_renew {
1356 my $hr = process_payment($p);
1357 return $hr if $hr->{'error'};
1362 sub process_prepay {
1366 my $session = _cache->get($p->{'session_id'})
1367 or return { 'error' => "Can't resume session" }; #better error message
1371 my $custnum = $session->{'custnum'};
1373 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1374 or return { 'error' => "unknown custnum $custnum" };
1376 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1377 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1385 return { 'error' => $error } if $error;
1387 return { 'error' => '',
1388 'amount' => $amount,
1389 'seconds' => $seconds,
1390 'duration' => duration_exact($seconds),
1391 'upbytes' => $upbytes,
1392 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1393 'downbytes' => $downbytes,
1394 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1395 'totalbytes'=> $totalbytes,
1396 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1403 my $session = _cache->get($p->{'session_id'})
1404 or return { 'error' => "Can't resume session" }; #better error message
1406 my $custnum = $session->{'custnum'};
1408 my $invnum = $p->{'invnum'};
1410 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1411 'custnum' => $custnum } )
1412 or return { 'error' => "Can't find invnum" };
1416 return { 'error' => '',
1417 'invnum' => $invnum,
1418 'invoice_text' => join('', $cust_bill->print_text ),
1419 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1426 my $session = _cache->get($p->{'session_id'})
1427 or return { 'error' => "Can't resume session" }; #better error message
1429 my $custnum = $session->{'custnum'};
1431 my $invnum = $p->{'invnum'};
1433 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1434 'custnum' => $custnum } )
1435 or return { 'error' => "Can't find invnum" };
1439 return { 'error' => '',
1440 'invnum' => $invnum,
1441 'invoice_pdf' => $cust_bill->print_pdf({
1442 'unsquelch_cdr' => 1,
1443 'locale' => $p->{'locale'},
1449 sub legacy_invoice {
1451 my $session = _cache->get($p->{'session_id'})
1452 or return { 'error' => "Can't resume session" }; #better error message
1454 my $custnum = $session->{'custnum'};
1456 my $legacyinvnum = $p->{'legacyinvnum'};
1459 'legacyinvnum' => $legacyinvnum,
1460 'custnum' => $custnum,
1463 my $legacy_cust_bill =
1464 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1465 || qsearchs('legacy_cust_bill', \%hash )
1466 or return { 'error' => "Can't find legacyinvnum" };
1470 return { 'error' => '',
1471 'legacyinvnum' => $legacyinvnum,
1472 'legacyid' => $legacy_cust_bill->legacyid,
1473 'invoice_html' => $legacy_cust_bill->content_html,
1478 sub legacy_invoice_pdf {
1480 my $session = _cache->get($p->{'session_id'})
1481 or return { 'error' => "Can't resume session" }; #better error message
1483 my $custnum = $session->{'custnum'};
1485 my $legacyinvnum = $p->{'legacyinvnum'};
1487 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1488 'legacyinvnum' => $legacyinvnum,
1489 'custnum' => $custnum,
1490 }) or return { 'error' => "Can't find legacyinvnum" };
1494 return { 'error' => '',
1495 'legacyinvnum' => $legacyinvnum,
1496 'legacyid' => $legacy_cust_bill->legacyid,
1497 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1505 #sessioning for this? how do we get the session id to the backend invoice
1506 # template so it can add it to the link, blah
1509 if ( $p->{'invnum'} ) {
1510 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1511 or return { 'error' => 'unknown invnum' };
1512 $agentnum = $cust_bill->cust_main->agentnum;
1515 my $templatename = $p->{'template'} || $p->{'templatename'};
1517 #false laziness-ish w/view/cust_bill-logo.cgi
1519 my $conf = new FS::Conf;
1520 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1521 $templatename = "_$1";
1526 my $filename = "logo$templatename.png";
1528 return { 'error' => '',
1529 'logo' => $conf->config_binary($filename, $agentnum),
1530 'content_type' => 'image/png', #should allow gif, jpg too
1537 my $session = _cache->get($p->{'session_id'})
1538 or return { 'error' => "Can't resume session" }; #better error message
1540 my $custnum = $session->{'custnum'};
1542 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1543 or return { 'error' => "unknown custnum $custnum" };
1545 my $conf = new FS::Conf;
1547 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1549 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1553 return { 'error' => '',
1554 'balance' => $cust_main->balance,
1557 my $owed = $_->owed;
1559 +{ 'invnum' => $_->invnum,
1560 '_date' => $_->_date,
1561 'date' => time2str("%b %o, %Y", $_->_date),
1562 'date_short' => time2str("%m-%d-%Y", $_->_date),
1563 'previous' => sprintf('%.2f', ($_->previous)[0]),
1564 'charged' => sprintf('%.2f', $_->charged),
1565 'owed' => sprintf('%.2f', $owed),
1566 'balance' => sprintf('%.2f', $balance),
1571 'legacy_invoices' => [
1573 +{ 'legacyinvnum' => $_->legacyinvnum,
1574 'legacyid' => $_->legacyid,
1575 '_date' => $_->_date,
1576 'date' => time2str("%b %o, %Y", $_->_date),
1577 'date_short' => time2str("%m-%d-%Y", $_->_date),
1578 'charged' => sprintf('%.2f', $_->charged),
1579 'has_content' => ( length($_->content_pdf)
1580 || length($_->content_html) ),
1590 my $session = _cache->get($p->{'session_id'})
1591 or return { 'error' => "Can't resume session" }; #better error message
1593 my $custnum = $session->{'custnum'};
1595 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1596 or return { 'error' => "unknown custnum $custnum" };
1598 my @errors = $cust_main->cancel( 'quiet'=>1 );
1600 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1602 return { 'error' => $error };
1609 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1610 return { 'error' => $session } if $context eq 'error';
1612 my $search = { 'custnum' => $custnum };
1613 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1614 my $cust_main = qsearchs('cust_main', $search )
1615 or return { 'error' => "unknown custnum $custnum" };
1617 my $conf = new FS::Conf;
1618 my $immutable = $conf->exists('selfservice_immutable-package');
1620 # the duplication below is necessary:
1621 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1622 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1623 # non-backwards-compatible change breaking the software of anyone using the API
1624 # instead of the stock selfservice
1625 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1626 if( $conf->exists('selfservice_server-view-wholesale') ) {
1627 return { 'svcnum' => $session->{'svcnum'},
1628 'custnum' => $custnum,
1629 'cust_pkg' => [ map {
1631 immutable => $immutable,
1632 part_pkg => [ map $_->hashref, $_->part_pkg ],
1634 [ map $_->hashref, $_->available_part_svc ],
1636 [ map { my $ref = { $_->hash,
1637 label => [ $_->label ],
1639 $ref->{_password} = $_->svc_x->_password
1640 if $context eq 'agent'
1641 && $conf->exists('agent-showpasswords')
1642 && $_->part_svc->svcdb eq 'svc_acct';
1647 } $cust_main->cust_pkg
1650 small_custview( $cust_main, $conf->config('countrydefault') ),
1651 'wholesale_view' => 1,
1652 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1653 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1654 'lnp' => $conf->exists('svc_phone-lnp'),
1658 { 'svcnum' => $session->{'svcnum'},
1659 'custnum' => $custnum,
1660 'cust_pkg' => [ map {
1661 my $primary_cust_svc = $_->primary_cust_svc;
1664 immutable => $immutable,
1665 pkg_label => $_->pkg_locale,
1666 status => $_->status,
1667 statuscolor => $_->statuscolor,
1669 [ map { $_->hashref }
1670 grep { $_->selfservice_access ne 'hidden' }
1671 $_->available_part_svc
1674 [ map { my $ref = { $_->hash,
1675 label => [ $_->label ],
1677 $ref->{_password} = $_->svc_x->_password
1678 if $context eq 'agent'
1679 && $conf->exists('agent-showpasswords')
1680 && $_->part_svc->svcdb eq 'svc_acct';
1681 $ref->{svchash} = { $_->svc_x->hash } if
1682 $_->part_svc->svcdb eq 'svc_phone';
1683 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1684 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1687 grep { $_->part_svc->selfservice_access ne 'hidden' }
1692 ? { $primary_cust_svc->hash,
1693 label => [ $primary_cust_svc->label ],
1694 finger => $primary_cust_svc->svc_x->finger, #uuh
1695 $primary_cust_svc->part_svc->hash,
1699 } $cust_main->ncancelled_pkgs
1702 small_custview( $cust_main, $conf->config('countrydefault') ),
1703 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1711 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1712 return { 'error' => $session } if $context eq 'error';
1714 my $conf = new FS::Conf;
1716 my $hide_usage = $conf->exists('selfservice_hide-usage') ? 1 : 0;
1717 my $search = { 'custnum' => $custnum };
1718 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1719 my $cust_main = qsearchs('cust_main', $search )
1720 or return { 'error' => "unknown custnum $custnum" };
1722 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1723 if ( ! $pkgnum && $p->{'svcnum'} ) {
1724 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1725 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1729 my @cust_pkg_usage = ();
1730 foreach my $cust_pkg ( $p->{'ncancelled'}
1731 ? $cust_main->ncancelled_pkgs
1732 : $cust_main->unsuspended_pkgs ) {
1733 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1734 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1735 push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
1738 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1741 foreach (@cust_pkg_usage) {
1742 my $part = $_->part_pkg_usage;
1743 my $tag = $part->description . ($part->shared ? 1 : 0);
1744 my $row = $usage_pools{$tag}
1745 ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
1746 $row->[1] += sprintf('%.1f', $_->minutes); # minutes remaining
1747 $row->[2] += $part->minutes; # minutes total
1749 } # otherwise just leave them empty
1751 if ( $p->{'svcdb'} ) {
1752 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1754 : ref($p->{'svcdb'}) eq 'ARRAY'
1755 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1756 : { $p->{'svcdb'} => 1 };
1757 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1760 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1763 my @svcs; # stuff to return to the client
1764 foreach my $cust_svc (@cust_svc) {
1765 my $svc_x = $cust_svc->svc_x;
1766 my($label, $value) = $cust_svc->label;
1767 my $part_svc = $cust_svc->part_svc;
1768 my $svcdb = $part_svc->svcdb;
1769 my $cust_pkg = $cust_svc->cust_pkg;
1770 my $part_pkg = $cust_pkg->part_pkg;
1773 'svcnum' => $cust_svc->svcnum,
1774 'display_svcnum' => $cust_svc->display_svcnum,
1778 'pkg_label' => $cust_pkg->pkg_locale,
1779 'pkg_status' => $cust_pkg->status,
1780 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
1783 # would it make sense to put this in a svc_* method?
1785 if ( $svcdb eq 'svc_acct' ) {
1786 foreach (qw(username email finger seconds)) {
1787 $hash{$_} = $svc_x->$_;
1793 'upbytes' => display_bytecount($svc_x->upbytes),
1794 'downbytes' => display_bytecount($svc_x->downbytes),
1795 'totalbytes' => display_bytecount($svc_x->totalbytes),
1797 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1798 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1799 'recharge_upbytes' =>
1800 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1801 'recharge_downbytes' =>
1802 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1803 'recharge_totalbytes' =>
1804 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1809 } elsif ( $svcdb eq 'svc_dsl' ) {
1811 $hash{'phonenum'} = $svc_x->phonenum;
1812 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1813 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1814 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1817 $hash{'name'} = $cust_main->name;
1819 # no usage to hide here
1821 } elsif ( $svcdb eq 'svc_phone' ) {
1823 # could potentially show lots of things...
1824 $hash{'outbound'} = 1;
1825 $hash{'inbound'} = 0;
1826 if ( $part_pkg->plan eq 'voip_inbound' ) {
1827 $hash{'outbound'} = 0;
1828 $hash{'inbound'} = 1;
1829 } elsif ( $part_pkg->option('selfservice_inbound_format')
1830 or $conf->config('selfservice-default_inbound_cdr_format')
1832 $hash{'inbound'} = 1;
1834 foreach (qw(inbound outbound)) {
1835 # hmm...we can't filter by status here, because there might
1836 # not be cdr_terminations at all. have to go by date.
1837 # find all since the last bill date.
1838 # XXX cdr types? we are going to need them.
1840 my $sum_cdr = $svc_x->sum_cdrs(
1841 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
1842 'begin' => ($cust_pkg->last_bill || 0),
1844 'disable_charged_party' => 1,
1846 $hash{$_} = $sum_cdr->hashref;
1849 } # not hiding usage
1853 } # foreach $cust_svc
1856 'svcnum' => $session->{'svcnum'},
1857 'custnum' => $custnum,
1858 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1859 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
1862 map { $usage_pools{$_} }
1866 'hide_usage' => $hide_usage,
1871 sub _customer_svc_x {
1872 my($custnum, $svcnum, $table) = (shift, shift, shift);
1873 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
1875 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1876 my $search = " AND custnum = $1";
1877 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1880 'table' => ($table || 'svc_acct'),
1881 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1882 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
1883 #'LEFT JOIN cust_main USING ( custnum ) ',
1884 'hashref' => $hashref,
1885 'extra_sql' => $search, #important
1890 sub svc_status_html {
1893 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1894 return { 'error' => $session } if $context eq 'error';
1896 #XXX only svc_dsl for now
1897 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
1898 or return { 'error' => "Service not found" };
1900 my $html = $svc_x->getstatus_html;
1902 return { 'html' => $html };
1906 sub svc_status_hash {
1909 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1910 return { 'error' => $session } if $context eq 'error';
1912 #XXX only svc_acct for now
1913 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1914 or return { 'error' => "Service not found" };
1916 my ( $html, $hashref ) = $svc_x->export_getstatus;
1921 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
1922 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
1923 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
1924 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
1925 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
1928 my( $p, $method ) = @_;
1930 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1931 return { 'error' => $session } if $context eq 'error';
1933 #XXX only svc_acct for now
1934 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1935 or return { 'error' => "Service not found" };
1937 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
1939 my $error = $svc_x->$method($p); #$p? returns error?
1940 return { 'error' => $error } if $error;
1942 return {}; #? { 'error' => '' }
1946 sub acct_forward_info {
1949 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1950 return { 'error' => $session } if $context eq 'error';
1952 my $svc_forward = _customer_svc_x( $custnum,
1953 { 'srcsvc' => $p->{'svcnum'} },
1956 or return { 'error' => '',
1960 return { 'error' => '',
1961 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
1966 sub process_acct_forward {
1968 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1969 return { 'error' => $session } if $context eq 'error';
1971 my $old = _customer_svc_x( $custnum,
1972 { 'srcsvc' => $p->{'svcnum'} },
1976 if ( $p->{'dst'} eq '' ) {
1978 my $error = $old->delete;
1979 return { 'error' => $error };
1981 return { 'error' => '' };
1984 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
1985 'dst' => $p->{'dst'},
1990 $new->svcnum($old->svcnum);
1991 my $cust_svc = $old->cust_svc;
1992 $new->svcpart($old->svcpart);
1993 $new->pkgnuym($old->pkgnum);
1994 $error = $new->replace($old);
1996 my $conf = new FS::Conf;
1997 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
1999 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
2000 or return { 'error' => 'No service' }; #how would we even get here?
2002 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
2004 $error = $new->insert;
2007 return { 'error' => $error };
2011 sub list_dsl_devices {
2014 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2015 return { 'error' => $session } if $context eq 'error';
2017 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2018 or return { 'error' => "Service not found" };
2021 'devices' => [ map {
2022 +{ 'mac_addr' => $_->mac_addr };
2023 } $svc_dsl->dsl_device
2029 sub add_dsl_device {
2032 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2033 return { 'error' => $session } if $context eq 'error';
2035 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2036 or return { 'error' => "Service not found" };
2038 return { 'error' => 'No MAC address supplied' }
2039 unless length($p->{'mac_addr'});
2041 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
2042 'mac_addr' => scalar($p->{'mac_addr'}),
2044 my $error = $dsl_device->insert;
2045 return { 'error' => $error };
2049 sub delete_dsl_device {
2052 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2053 return { 'error' => $session } if $context eq 'error';
2055 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2056 or return { 'error' => "Service not found" };
2058 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
2059 'mac_addr' => scalar($p->{'mac_addr'}),
2062 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
2064 my $error = $dsl_device->delete;
2065 return { 'error' => $error };
2071 _usage_details( \&_port_graph, $p,
2072 'svcdb' => 'svc_port',
2077 my($svc_port, $begin, $end) = @_;
2079 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
2080 push @usage, { 'png' => $pngOrError };
2084 sub _list_svc_usage {
2085 my($svc_acct, $begin, $end) = @_;
2087 foreach my $part_export (
2088 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
2089 qw( sqlradius sqlradius_withdomain )
2091 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
2096 sub list_svc_usage {
2097 _usage_details(\&_list_svc_usage, @_);
2100 sub _list_support_usage {
2101 my($svc_acct, $begin, $end) = @_;
2103 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
2104 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
2106 push @usage, { 'seconds' => $_->seconds,
2107 'support' => $_->support,
2108 '_date' => $_->_date,
2109 'id' => $_->transaction_id,
2110 'creator' => $_->creator,
2111 'subject' => $_->subject,
2112 'status' => $_->status,
2113 'ticketid' => $_->ticketid,
2119 sub list_support_usage {
2120 _usage_details(\&_list_support_usage, @_);
2123 sub _list_cdr_usage {
2124 # XXX CDR type support...
2125 # XXX any way to do a paged search on this?
2126 # we have to return the results all at once...
2127 my($svc_phone, $begin, $end, %opt) = @_;
2128 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
2129 $svc_phone->get_cdrs(
2132 'disable_charged_party' => 1,
2137 sub list_cdr_usage {
2139 _usage_details( \&_list_cdr_usage, $p,
2140 'svcdb' => 'svc_phone',
2144 sub _usage_details {
2145 my($callback, $p, %opt) = @_;
2146 my $conf = FS::Conf->new;
2148 if ( $conf->exists('selfservice_hide-usage') ) {
2149 return { 'error' => 'Viewing usage is not allowed.' };
2152 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2153 return { 'error' => $session } if $context eq 'error';
2155 my $search = { 'svcnum' => $p->{'svcnum'} };
2156 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2158 my $svcdb = $opt{'svcdb'} || 'svc_acct';
2160 my $svc_x = qsearchs( $svcdb, $search );
2161 return { 'error' => 'No service selected in list_svc_usage' }
2164 my $cust_pkg = $svc_x->cust_svc->cust_pkg;
2165 my $freq = $cust_pkg->part_pkg->freq;
2168 if ( $svcdb eq 'svc_phone' ) {
2170 if ( $p->{inbound} ) {
2171 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2172 || $conf->config('selfservice-default_inbound_cdr_format')
2173 || 'source_default';
2174 $callback_opt{inbound} = 1;
2176 $format = $cust_pkg->part_pkg->option('selfservice_format')
2177 || $conf->config('selfservice-default_cdr_format')
2181 $callback_opt{format} = $format;
2182 $callback_opt{use_clid} = 1;
2183 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2186 my $start = $cust_pkg->setup;
2187 #my $end = $cust_pkg->bill; # or time?
2190 unless ( $p->{beginning} ) {
2191 $p->{beginning} = $cust_pkg->last_bill;
2192 $p->{ending} = $end;
2195 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2196 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2198 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2202 if ( $conf->exists('selfservice-hide_cdr_price') ) {
2203 # ugly kludge, I know
2204 my ($delete_col) = grep { $header->[$_] eq 'Price' } (0..scalar(@$header));
2205 if (defined $delete_col) {
2206 delete($_->[$delete_col]) foreach ($header, @usage);
2210 #kinda false laziness with FS::cust_main::bill, but perhaps
2211 #we should really change this bit to DateTime and DateTime::Duration
2213 #change this bit to use Date::Manip? CAREFUL with timezones (see
2214 # mailing list archive)
2215 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2216 (localtime($p->{ending}) )[0,1,2,3,4,5];
2217 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2218 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2220 if ( $freq =~ /^\d+$/ ) {
2222 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2224 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2225 } elsif ( $freq =~ /^(\d+)w$/ ) {
2227 $nmday += $weeks * 7;
2228 $pmday -= $weeks * 7;
2229 } elsif ( $freq =~ /^(\d+)d$/ ) {
2233 } elsif ( $freq =~ /^(\d+)h$/ ) {
2238 return { 'error' => "unparsable frequency: ". $freq };
2241 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2242 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2246 'svcnum' => $p->{svcnum},
2247 'beginning' => $p->{beginning},
2248 'ending' => $p->{ending},
2249 'inbound' => $p->{inbound},
2250 'previous' => ($previous > $start) ? $previous : $start,
2251 'next' => ($next < $end) ? $next : $end,
2252 'header' => $header,
2260 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2261 return { 'error' => $session } if $context eq 'error';
2263 my $search = { 'custnum' => $custnum };
2264 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2265 my $cust_main = qsearchs('cust_main', $search )
2266 or return { 'error' => "unknown custnum $custnum" };
2268 my $status = $cust_main->status;
2269 #false laziness w/ClientAPI/Signup.pm
2271 my $cust_pkg = new FS::cust_pkg ( {
2272 'custnum' => $custnum,
2273 'pkgpart' => $p->{'pkgpart'},
2275 my $error = $cust_pkg->check;
2276 return { 'error' => $error } if $error;
2279 unless ( $p->{'svcpart'} eq 'none' ) {
2283 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2285 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2286 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2287 $svcdb = $part_svc->svcdb;
2289 $svcdb = 'svc_acct';
2291 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2294 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2295 'svc_domain' => [ qw( domain ) ],
2296 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2297 'svc_external' => [ qw( id title ) ],
2298 'svc_pbx' => [ qw( id title ) ],
2301 my $svc_x = "FS::$svcdb"->new( {
2302 'svcpart' => $svcpart,
2303 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2306 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2309 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2310 my $acct_snarf = new FS::acct_snarf ( {
2311 'machine' => $p->{"snarf_machine$snarfnum"},
2312 'protocol' => $p->{"snarf_protocol$snarfnum"},
2313 'username' => $p->{"snarf_username$snarfnum"},
2314 '_password' => $p->{"snarf_password$snarfnum"},
2317 push @acct_snarf, $acct_snarf;
2319 $svc_x->child_objects( \@acct_snarf );
2322 my $y = $svc_x->setdefault; # arguably should be in new method
2323 return { 'error' => $y } if $y && !ref($y);
2325 $error = $svc_x->check;
2326 return { 'error' => $error } if $error;
2333 tie my %hash, 'Tie::RefHash';
2334 %hash = ( $cust_pkg => \@svc );
2336 $error = $cust_main->order_pkgs( \%hash, 'noexport' => 1 );
2337 return { 'error' => $error } if $error;
2339 my $conf = new FS::Conf;
2340 if ( $conf->exists('signup_server-realtime') ) {
2342 my $bill_error = _do_bop_realtime( $cust_main, $status );
2345 $cust_pkg->cancel('quiet'=>1);
2348 $cust_pkg->reexport;
2352 $cust_pkg->reexport;
2355 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2357 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2364 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2365 return { 'error' => $session } if $context eq 'error';
2367 my $conf = new FS::Conf;
2368 my $immutable = $conf->exists('selfservice_immutable-package');
2369 return { 'error' => "Package modification disabled" } if $immutable;
2371 my $search = { 'custnum' => $custnum };
2372 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2373 my $cust_main = qsearchs('cust_main', $search )
2374 or return { 'error' => "unknown custnum $custnum" };
2376 my $status = $cust_main->status;
2377 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2378 or return { 'error' => "unknown package $p->{pkgnum}" };
2380 #if someone does need self-service package change of suspended packages,
2381 # figure out how to be more discriminating
2382 return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
2383 if $cust_pkg->status eq 'suspended';
2386 my $error = FS::cust_pkg::order( $custnum,
2392 if ( $conf->exists('signup_server-realtime') ) {
2394 my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_credit'=>1 );
2397 $newpkg[0]->suspend;
2400 $newpkg[0]->reexport;
2404 $newpkg[0]->reexport;
2407 return { error => '', pkgnum => $cust_pkg->pkgnum };
2411 sub order_recharge {
2414 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2415 return { 'error' => $session } if $context eq 'error';
2417 my $search = { 'custnum' => $custnum };
2418 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2419 my $cust_main = qsearchs('cust_main', $search )
2420 or return { 'error' => "unknown custnum $custnum" };
2422 my $status = $cust_main->status;
2423 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2424 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2426 my $svc_x = $cust_svc->svc_x;
2427 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2430 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2431 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2432 recharge_totalbytes );
2433 my $amount = $part_pkg->option('recharge_amount', 1);
2435 my ($l, $v, $d) = $cust_svc->label; # blah
2436 my $pkg = "Recharge $v";
2438 my $bill_error = $cust_main->charge($amount, $pkg,
2439 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2440 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2441 $part_pkg->taxclass); #meh
2443 my $conf = new FS::Conf;
2444 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2446 $bill_error = _do_bop_realtime( $cust_main, $status );
2451 my $error = $svc_x->recharge (\%vhash);
2452 return { 'error' => $error } if $error;
2456 my $error = $bill_error;
2457 $error ||= $svc_x->recharge (\%vhash);
2458 return { 'error' => $error } if $error;
2461 return { error => '', svc => $cust_svc->part_svc->svc };
2465 sub _do_bop_realtime {
2466 my ($cust_main, $status, %opt) = @_;
2468 my $old_balance = $cust_main->balance;
2470 my $bill_error = $cust_main->bill
2471 || $cust_main->apply_payments_and_credits;
2473 $bill_error ||= $cust_main->realtime_collect('selfservice' => 1)
2474 if $cust_main->payby =~ /^(CARD|CHEK)$/;
2476 if ( $cust_main->balance > $old_balance
2477 && $cust_main->balance > 0
2478 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/
2479 || $status eq 'suspended'
2483 unless ( $opt{'no_credit'} ) {
2484 #this makes sense. credit is "un-doing" the invoice
2485 my $conf = new FS::Conf;
2486 $cust_main->credit( sprintf("%.2f", $cust_main->balance-$old_balance ),
2487 'self-service decline',
2488 reason_type=>$conf->config('signup_credit_type'),
2490 $cust_main->apply_credits( 'order' => 'newest' );
2493 return { 'error' => '_decline', 'bill_error' => $bill_error };
2502 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2503 return { 'error' => $session } if $context eq 'error';
2505 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2506 or return { 'error' => "unknown custnum $custnum" };
2508 my @cust_pkg = sort { $a->bill <=> $b->bill }
2509 grep { $_->part_pkg->freq ne '0' }
2510 $cust_main->ncancelled_pkgs;
2512 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2514 my $total = $cust_main->balance;
2517 my $bill = $_->bill;
2518 $total += $_->part_pkg->base_recur($_, \$bill);
2519 my $renew_date = $_->part_pkg->add_freq($_->bill);
2521 'pkgnum' => $_->pkgnum,
2522 'amount' => sprintf('%.2f', $total),
2523 'bill_date' => $_->bill,
2524 'bill_date_pretty' => time2str('%x', $_->bill),
2525 'renew_date' => $renew_date,
2526 'renew_date_pretty' => time2str('%x', $renew_date),
2527 'expire_date' => $_->expire,
2528 'expire_date_pretty' => time2str('%x', $_->expire),
2533 return { 'dates' => \@array };
2537 sub payment_info_renew_info {
2539 my $renew_info = renew_info($p);
2540 my $payment_info = payment_info($p);
2541 return { %$renew_info,
2549 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2550 return { 'error' => $session } if $context eq 'error';
2552 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2553 or return { 'error' => "unknown custnum $custnum" };
2555 my $date = $p->{'date'};
2559 #freeside-daily -n -d $date fs_daily $custnum
2560 $cust_main->bill_and_collect( 'time' => $date,
2561 'invoice_time' => $now,
2562 'actual_time' => $now,
2563 'check_freq' => '1d',
2566 return { 'error' => '' };
2572 my $session = _cache->get($p->{'session_id'})
2573 or return { 'error' => "Can't resume session" }; #better error message
2575 my $custnum = $session->{'custnum'};
2577 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2578 or return { 'error' => "unknown custnum $custnum" };
2580 my $conf = new FS::Conf;
2582 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2583 or return { 'error' => 'Permission denied' };
2585 my $pkgnum = $p->{'pkgnum'};
2587 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2588 'pkgnum' => $pkgnum, } )
2589 or return { 'error' => "unknown pkgnum $pkgnum" };
2591 my $error = $cust_pkg->suspend(reason => $reasonnum);
2592 return { 'error' => $error };
2598 my $session = _cache->get($p->{'session_id'})
2599 or return { 'error' => "Can't resume session" }; #better error message
2601 my $custnum = $session->{'custnum'};
2603 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2604 or return { 'error' => "unknown custnum $custnum" };
2606 my $pkgnum = $p->{'pkgnum'};
2608 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2609 'pkgnum' => $pkgnum, } )
2610 or return { 'error' => "unknown pkgnum $pkgnum" };
2612 my $error = $cust_pkg->cancel('quiet' => 1);
2613 return { 'error' => $error };
2617 sub provision_phone {
2620 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2622 if($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/){
2623 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2624 return { 'error' => $session } if $context eq 'error';
2626 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2627 return { 'error' => 'service not found' } unless $svc_phone;
2628 return { 'error' => 'invalid svcnum' }
2629 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2631 $svc_phone->email($p->{'email'})
2632 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2633 $svc_phone->forwarddst($p->{'forwarddst'})
2634 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2635 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2636 return { 'error' => $svc_phone->replace };
2640 unless($p->{'lnp'}) {
2641 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2642 $p->{'lnp_status'} = "portingin";
2643 return _provision( 'FS::svc_phone',
2644 [qw(lnp_desired_due_date lnp_other_provider
2645 lnp_other_provider_account phonenum countrycode lnp_status)],
2646 [qw(phonenum countrycode)],
2653 unless (scalar(@bulkdid)) {
2654 return _provision( 'FS::svc_phone',
2655 [qw(phonenum countrycode)],
2656 [qw(phonenum countrycode)],
2662 # bulk DID order case
2664 foreach my $did ( @bulkdid ) {
2665 $did =~ s/[^0-9]//g;
2666 $error = _provision( 'FS::svc_phone',
2667 [qw(phonenum countrycode)],
2668 [qw(phonenum countrycode)],
2670 'pkgnum' => $p->{'pkgnum'},
2671 'svcpart' => $p->{'svcpart'},
2673 'countrycode' => $p->{'countrycode'},
2674 'session_id' => $p->{'session_id'},
2677 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2679 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2682 sub provision_acct {
2684 warn "provision_acct called\n"
2687 return { 'error' => gettext('passwords_dont_match') }
2688 if $p->{'_password'} ne $p->{'_password2'};
2689 return { 'error' => gettext('empty_password') }
2690 unless length($p->{'_password'});
2692 if ($p->{'domsvc'}) {
2693 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2694 qw ( svcpart pkgnum ) );
2695 return { 'error' => gettext('invalid_domain') }
2696 unless ($domains{$p->{'domsvc'}});
2699 warn "provision_acct calling _provision\n"
2701 _provision( 'FS::svc_acct',
2702 [qw(username _password domsvc)],
2703 [qw(username _password domsvc)],
2709 sub provision_external {
2711 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2712 _provision( 'FS::svc_external',
2721 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2722 warn "_provision called for $class\n"
2725 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2726 return { 'error' => $session } if $context eq 'error';
2728 my $search = { 'custnum' => $custnum };
2729 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2730 my $cust_main = qsearchs('cust_main', $search )
2731 or return { 'error' => "unknown custnum $custnum" };
2733 my $pkgnum = $p->{'pkgnum'};
2735 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2737 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2738 'pkgnum' => $pkgnum,
2740 or return { 'error' => "unknown pkgnum $pkgnum" };
2742 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2744 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2745 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2747 warn "creating $class record\n"
2749 my $svc_x = $class->new( {
2750 'pkgnum' => $p->{'pkgnum'},
2751 'svcpart' => $p->{'svcpart'},
2752 map { $_ => $p->{$_} } @$fields
2754 warn "inserting $class record\n"
2756 my $error = $svc_x->insert;
2759 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2761 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2764 my $return = { 'svc' => $part_svc->svc,
2766 map { $_ => $svc_x->get($_) } @$return_fields
2768 warn "_provision returning ". Dumper($return). "\n"
2777 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2778 return { 'error' => $session } if $context eq 'error';
2780 my $search = { 'custnum' => $custnum };
2781 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2782 my $cust_main = qsearchs('cust_main', $search )
2783 or return { 'error' => "unknown custnum $custnum" };
2785 my $pkgnum = $p->{'pkgnum'};
2787 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2788 'pkgnum' => $pkgnum,
2790 or return { 'error' => "unknown pkgnum $pkgnum" };
2792 my $svcpart = $p->{'svcpart'};
2794 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
2795 'svcpart' => $svcpart, } )
2796 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
2797 my $part_svc = $pkg_svc->part_svc;
2799 my $conf = new FS::Conf;
2802 'svc' => $part_svc->svc,
2803 'svcdb' => $part_svc->svcdb,
2804 'pkgnum' => $pkgnum,
2805 'svcpart' => $svcpart,
2806 'custnum' => $custnum,
2808 'security_phrase' => 0, #XXX !
2809 'svc_acct_pop' => [], #XXX !
2811 'init_popstate' => '',
2816 small_custview( $cust_main, $conf->config('countrydefault') ),
2820 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
2821 && $ret->{'svcdb'} eq 'svc_phone') {
2822 $ret->{'svcnum'} = $p->{'svcnum'};
2823 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2824 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
2825 $ret->{'email'} = $svc_phone->email;
2826 $ret->{'forwarddst'} = $svc_phone->forwarddst;
2833 sub unprovision_svc {
2836 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2837 return { 'error' => $session } if $context eq 'error';
2839 my $search = { 'custnum' => $custnum };
2840 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2841 my $cust_main = qsearchs('cust_main', $search )
2842 or return { 'error' => "unknown custnum $custnum" };
2844 my $svcnum = $p->{'svcnum'};
2846 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
2847 or return { 'error' => "unknown svcnum $svcnum" };
2849 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
2850 unless $cust_svc->cust_pkg->custnum == $custnum;
2852 my $conf = new FS::Conf;
2854 return { 'svc' => $cust_svc->part_svc->svc,
2855 'error' => $cust_svc->cancel,
2857 small_custview( $cust_main, $conf->config('countrydefault') ),
2862 sub myaccount_passwd {
2864 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2865 return { 'error' => $session } if $context eq 'error';
2867 return { 'error' => "New passwords don't match." }
2868 if $p->{'new_password'} ne $p->{'new_password2'};
2870 return { 'error' => 'Enter new password' }
2871 unless length($p->{'new_password'});
2873 #my $search = { 'custnum' => $custnum };
2874 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2875 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2876 my $search = " AND custnum = $1";
2877 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2879 my $svc_acct = qsearchs( {
2880 'table' => 'svc_acct',
2881 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2882 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
2883 'LEFT JOIN cust_main USING ( custnum ) ',
2884 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
2885 'extra_sql' => $search, #important
2887 or return { 'error' => "Service not found" };
2891 my $conf = new FS::Conf;
2893 return { 'error' => 'Incorrect current password.' }
2894 if ( exists($p->{'old_password'})
2895 || $conf->exists('selfservice-password_change_oldpass')
2897 && ! $svc_acct->check_password($p->{'old_password'});
2899 $error = 'Password too short.'
2900 if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
2901 $error = 'Password too long.'
2902 if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
2904 $svc_acct->set_password($p->{'new_password'});
2905 $error ||= $svc_acct->replace();
2907 #regular pw change in self-service should change contact pw too, otherwise its
2908 #way too confusing. hell its confusing they're separate at all, but alas.
2909 #need to support the "ISP provides email that's used as a contact email" case
2911 my $contact = FS::contact->by_selfservice_email($svc_acct->email);
2912 if ( $contact && $contact->custnum == $custnum ) {
2913 #svc_acct was successful but this one returns an error? "shouldn't happen"
2914 $error ||= $contact->change_password($p->{'new_password'});
2917 my($label, $value) = $svc_acct->cust_svc->label;
2919 return { 'error' => $error,
2926 # sub contact_passwd {
2928 # my($context, $session, $custnum) = _custoragent_session_custnum($p);
2929 # return { 'error' => $session } if $context eq 'error';
2931 # return { 'error' => 'Not logged in as a contact.' }
2932 # unless $session->{'contactnum'};
2934 # return { 'error' => "New passwords don't match." }
2935 # if $p->{'new_password'} ne $p->{'new_password2'};
2937 # return { 'error' => 'Enter new password' }
2938 # unless length($p->{'new_password'});
2940 # #my $search = { 'custnum' => $custnum };
2941 # #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2942 # $custnum =~ /^(\d+)$/ or die "illegal custnum";
2943 # my $search = " AND selfservice_access IS NOT NULL ".
2944 # " AND selfservice_access = 'Y' ".
2945 # " AND ( disabled IS NULL OR disabled = '' )".
2946 # " AND custnum IS NOT NULL AND custnum = $1";
2947 # $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2949 # my $contact = qsearchs( {
2950 # 'table' => 'contact',
2951 # 'addl_from' => 'LEFT JOIN cust_main USING ( custnum ) ',
2952 # 'hashref' => { 'contactnum' => $session->{'contactnum'}, },
2953 # 'extra_sql' => $search, #important
2955 # or return { 'error' => "Email not found" }; #? how did we get logged in?
2956 # # deleted since then?
2960 # # use these svc_acct length restrictions??
2961 # my $conf = new FS::Conf;
2962 # $error = 'Password too short.'
2963 # if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
2964 # $error = 'Password too long.'
2965 # if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
2967 # $error ||= $contact->change_password($p->{'new_password'});
2969 # return { 'error' => $error, };
2976 my $info = skin_info($p);
2978 my $conf = new FS::Conf;
2979 my $verification = $conf->config('selfservice-password_reset_verification')
2980 or return { %$info, 'error' => 'Password resets disabled' };
2985 if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
2987 $contact = FS::contact->by_selfservice_email($p->{'email'});
2989 $cust_main = $contact->cust_main if $contact;
2991 #also look for an svc_acct, otherwise it would be super confusing
2993 my($username, $domain) = split('@', $p->{'email'});
2994 my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
2995 if ( $svc_domain ) {
2996 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
2997 'domsvc' => $svc_domain->svcnum }
3000 my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
3001 $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
3003 #precaution: don't change svc_acct password not part of the same
3004 # customer as contact
3005 $svc_acct = '' if ! $cust_pkg
3006 || $cust_pkg->custnum != $cust_main->custnum;
3011 return { %$info, 'error' => 'Email address not found' }
3012 unless $contact || $svc_acct;
3014 } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
3016 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
3017 or return { %$info, 'error' => 'Account not found' };
3019 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3020 'domsvc' => $svc_domain->svcnum }
3022 or return { %$info, 'error' => 'Account not found' };
3024 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
3025 or return { %$info, 'error' => 'Account not found' };
3027 $cust_main = $cust_pkg->cust_main;
3032 'email' => sub { 1; },
3034 my( $p, $cust_main ) = @_;
3035 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
3036 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
3039 my( $p, $cust_main ) = @_;
3040 my $cust_pay = qsearchs({
3041 'table' => 'cust_pay',
3042 'hashref' => { 'custnum' => $cust_main->custnum },
3043 'order_by' => 'ORDER BY _date DESC LIMIT 1',
3047 $p->{'amount'} == $cust_pay->paid;
3050 my( $p, $cust_main ) = @_;
3051 $p->{'zip'} eq $cust_main->zip
3052 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
3056 foreach my $verify ( split(',', $verification) ) {
3058 &{ $verify{$verify} }( $p, $cust_main )
3059 or return { %$info, 'error' => 'Account not found' };
3063 #okay, we're verified
3067 my $error = $contact->send_reset_email(
3068 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
3072 return { %$info, 'error' => $error }; #????
3075 } elsif ( $svc_acct ) {
3077 #create a unique session
3079 my $reset_session = {
3080 'svcnum' => $svc_acct->svcnum,
3084 my $timeout = '1 hour'; #?
3086 my $reset_session_id;
3088 $reset_session_id = sha512_hex(time(). {}. rand(). $$)
3089 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
3092 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
3096 my $msgnum = $conf->config('selfservice-password_reset_msgnum',
3097 $cust_main->agentnum);
3098 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
3099 return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
3101 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
3102 my $error = $msg_template->send( 'cust_main' => $cust_main,
3103 'object' => $svc_acct,
3104 'substitutions' => {
3105 'session_id' => $reset_session_id,
3109 return { %$info, 'error' => $error }; #????
3114 return { %$info, 'error' => '' };
3117 sub check_reset_passwd {
3120 my $conf = new FS::Conf;
3121 my $verification = $conf->config('selfservice-password_reset_verification')
3122 or return { 'error' => 'Password resets disabled' };
3124 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3125 or return { 'error' => "Can't resume session" }; #better error message
3127 if ( $reset_session->{'svcnum'} ) {
3129 my $svcnum = $reset_session->{'svcnum'};
3131 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3132 or return { 'error' => "Service not found" };
3134 $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3135 my $info = skin_info($p);
3139 'session_id' => $p->{'session_id'},
3140 'username' => $svc_acct->username,
3143 } elsif ( $reset_session->{'contactnum'} ) {
3145 my $contactnum = $reset_session->{'contactnum'};
3147 my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3148 or return { 'error' => "Contact not found" };
3150 my @contact_email = $contact->contact_email;
3151 return { 'error' => 'No contact email' } unless @contact_email;
3153 $p->{'agentnum'} = $contact->cust_main->agentnum;
3154 my $info = skin_info($p);
3158 'session_id' => $p->{'session_id'},
3159 'email' => $contact_email[0]->email, #the first?
3164 return { 'error' => 'No svcnum or contactnum in session' }; #??
3170 sub process_reset_passwd {
3173 my $conf = new FS::Conf;
3174 my $verification = $conf->config('selfservice-password_reset_verification')
3175 or return { 'error' => 'Password resets disabled' };
3177 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3178 or return { 'error' => "Can't resume session" }; #better error message
3183 if ( $reset_session->{'svcnum'} ) {
3185 my $svcnum = $reset_session->{'svcnum'};
3187 $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3188 or return { 'error' => "Service not found" };
3190 $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3191 $info ||= skin_info($p);
3196 if ( $reset_session->{'contactnum'} ) {
3198 my $contactnum = $reset_session->{'contactnum'};
3200 $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3201 or return { 'error' => "Contact not found" };
3203 $p->{'agentnum'} ||= $contact->cust_main->agentnum;
3204 $info ||= skin_info($p);
3208 return { %$info, 'error' => "New passwords don't match." }
3209 if $p->{'new_password'} ne $p->{'new_password2'};
3211 return { %$info, 'error' => 'Enter new password' }
3212 unless length($p->{'new_password'});
3216 $svc_acct->set_password($p->{'new_password'});
3217 my $error = $svc_acct->replace();
3219 return { %$info, 'error' => $error } if $error;
3221 #my($label, $value) = $svc_acct->cust_svc->label;
3222 #return { 'error' => $error,
3223 # #'label' => $label,
3224 # #'value' => $value,
3231 my $error = $contact->change_password($p->{'new_password'});
3233 return { %$info, 'error' => $error }; # if $error;
3237 #password changed ,so remove session, don't want it reused
3238 _cache->remove($p->{'session_id'});
3240 return { %$info, 'error' => '' };
3246 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3247 return { 'error' => $session } if $context eq 'error';
3250 if ( $session->{'pkgnum'} ) {
3252 #tickets for specific service with pkg-balances on
3253 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3254 'pkgnum' => $session->{'pkgnum'} })
3255 or return { 'error' => 'unknown package' };
3256 foreach my $cust_svc ( $cust_pkg->cust_svc ) {
3257 push @tickets, $cust_svc->tickets( $p->{status} );
3262 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
3263 or return { 'error' => "unknown custnum $custnum" };
3265 @tickets = $cust_main->tickets( $p->{status} );
3268 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
3269 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
3270 my $conf = new FS::Conf;
3271 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
3275 ($a->{'_selfservice_priority'} eq '') <=>
3276 ($b->{'_selfservice_priority'} eq '')
3279 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
3285 +{ tickets => \@tickets };
3292 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3293 return { 'error' => $session } if $context eq 'error';
3295 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
3296 FS::TicketSystem->init();
3298 my $conf = new FS::Conf;
3299 my $queue = $p->{'queue'}
3300 || $conf->config('ticket_system-selfservice_queueid')
3301 || $conf->config('ticket_system-default_queueid');
3303 warn "$me create_ticket: creating ticket\n" if $DEBUG;
3304 my $err_or_ticket = FS::TicketSystem->create_ticket(
3305 '', #create RT session based on FS CurrentUser (fs_selfservice)
3307 'custnum' => $custnum,
3308 'svcnum' => $session->{'svcnum'},
3309 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
3312 if ( ref($err_or_ticket) ) {
3313 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
3315 return { 'error' => '',
3316 'ticket_id' => $err_or_ticket->id,
3319 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
3321 return { 'error' => $err_or_ticket };
3329 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3330 return { 'error' => $session } if $context eq 'error';
3332 return { error => 'requested format not implemented' }
3333 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
3335 my $conf = new FS::Conf;
3336 my $age_threshold = 0;
3337 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
3338 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
3340 my $search = { 'custnum' => $custnum };
3341 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3342 my $cust_main = qsearchs('cust_main', $search )
3343 or return { 'error' => "unknown custnum $custnum" };
3345 # does it make more sense to just run one sql query for this instead of all the
3346 # insanity below? would increase performance greately for large data sets?
3348 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
3349 my @part_svc = $cust_pkg->part_svc;
3350 foreach my $part_svc ( @part_svc ) {
3351 if($part_svc->svcdb eq 'svc_phone'){
3352 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
3353 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
3354 push @svc_phone, $cust_pkg_svc->svc_x
3355 if $cust_pkg_svc->date_inserted >= $age_threshold;
3363 my($xls_r,$xls_c) = (0,0);
3366 my @fields = qw( countrycode phonenum pin sip_password phone_name );
3367 if($p->{'format'} eq 'csv') {
3368 $csv = new Text::CSV_XS { 'always_quote' => 1,
3371 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
3372 $content .= $csv->string;
3374 elsif($p->{'format'} eq 'xls') {
3375 my $XLS1 = new IO::Scalar \$content;
3376 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
3377 or return { 'error' => "Error opening .xls file: $!" };
3378 $xls = $xls_workbook->add_worksheet('DIDs');
3379 foreach ( @fields ) {
3380 $xls->write(0,$xls_c++,$_);
3385 foreach my $svc_phone ( @svc_phone ) {
3386 my @cols = map { $svc_phone->$_ } @fields;
3387 if($p->{'format'} eq 'csv') {
3388 return { 'error' => 'Unable to create CSV' }
3389 unless $csv->combine(@cols);
3390 $content .= $csv->string;
3392 elsif($p->{'format'} eq 'xls') {
3395 $xls->write($xls_r,$xls_c++,$_);
3401 $xls_workbook->close() if $p->{'format'} eq 'xls';
3403 { content => $content, format => $p->{'format'}, };
3408 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3409 return { 'error' => $session } if $context eq 'error';
3411 # warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3412 # FS::TicketSystem->init();
3413 # return { 'error' => 'get_ticket configuration error' }
3414 # if $FS::TicketSystem::system ne 'RT_Internal';
3416 # check existence and ownership as part of this
3417 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3418 my $rt_session = FS::TicketSystem->session('');
3419 my $Ticket = FS::TicketSystem->get_ticket_object(
3421 ticket_id => $p->{'ticket_id'},
3424 return { 'error' => 'ticket not found' } if !$Ticket;
3426 if ( length( $p->{'subject'} || '' ) ) {
3428 if ( $p->{'subject'} ne $Ticket->Subject ) {
3429 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3430 return { 'error' => "unable to set subject: $msg" } if !$val;
3434 if(length($p->{'reply'})) {
3435 my @err_or_res = FS::TicketSystem->correspond_ticket(
3437 'ticket_id' => $p->{'ticket_id'},
3438 'content' => $p->{'reply'},
3441 return { 'error' => 'unable to reply to ticket' }
3442 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3445 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3446 my $err_or_ticket = FS::TicketSystem->get_ticket(
3448 'ticket_id' => $p->{'ticket_id'},
3451 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3452 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3454 return { 'error' => $err_or_ticket };
3457 my @custs = @{$err_or_ticket->{'custs'}};
3458 my @txns = @{$err_or_ticket->{'txns'}};
3461 # superseded by check in get_ticket_object
3462 #return { 'error' => 'invalid ticket requested' }
3463 #unless grep($_ eq $custnum, @custs);
3465 foreach my $txn ( @txns ) {
3466 push @filtered_txns, $txn
3467 if ($txn->{'type'} eq 'EmailRecord'
3468 || $txn->{'type'} eq 'Correspond'
3469 || $txn->{'type'} eq 'Create');
3472 warn "$me get_ticket: successful: \n"
3474 return { 'error' => '',
3475 'transactions' => \@filtered_txns,
3476 'ticket_fields' => $err_or_ticket->{'fields'},
3477 'ticket_id' => $p->{'ticket_id'},
3481 sub adjust_ticket_priority {
3483 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3484 return { 'error' => $session } if $context eq 'error';
3486 # warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3487 # FS::TicketSystem->init;
3488 my $ss_priority = FS::TicketSystem->selfservice_priority;
3490 return { 'error' => 'adjust_ticket_priority configuration error' }
3491 if $FS::TicketSystem::system ne 'RT_Internal'
3494 my $values = $p->{'values'}; #hashref, id => priority value
3497 foreach my $id (keys %$values) {
3498 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3499 my $Ticket = FS::TicketSystem->get_ticket_object('',
3501 'custnum' => $custnum,
3504 $ticket_error{$id} = 'ticket not found';
3508 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3509 # We're not going to implement it for RT_External.
3510 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3511 my $new_value = $values->{$id};
3512 next if $old_value eq $new_value;
3514 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3516 # AddCustomFieldValue works fine (replacing any existing value) if it's
3517 # a single-valued custom field, which it should be. If it's not, you're
3518 # doing something wrong.
3520 if ( length($new_value) ) {
3521 ($val, $msg) = $Ticket->AddCustomFieldValue(
3522 Field => $ss_priority,
3523 Value => $new_value,
3527 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3528 Field => $ss_priority,
3529 Value => $old_value,
3533 $ticket_error{$id} = $msg if !$val;
3534 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3536 return { 'error' => '',
3537 'ticket_error' => \%ticket_error,
3538 %{ customer_info($p) } # send updated customer info back
3544 sub _custoragent_session_custnum {
3547 my($context, $session, $custnum);
3548 if ( $p->{'session_id'} ) {
3550 $context = 'customer';
3551 $session = _cache->get($p->{'session_id'})
3552 or return ( 'error' => "Can't resume session" ); #better error message
3553 $custnum = $session->{'custnum'};
3555 } elsif ( $p->{'agent_session_id'} ) {
3558 my $agent_cache = new FS::ClientAPI_SessionCache( {
3559 'namespace' => 'FS::ClientAPI::Agent',
3561 $session = $agent_cache->get($p->{'agent_session_id'})
3562 or return ( 'error' => "Can't resume session" ); #better error message
3563 $custnum = $p->{'custnum'};
3567 return ( 'error' => "Can't resume session" ); #better error message
3570 ($context, $session, $custnum);