1 package FS::ClientAPI::MyAccount;
3 use 5.008; #require 5.8+ for Time::Local 1.05+
5 use vars qw( $cache $DEBUG $me );
6 use subs qw( _cache _provision );
9 use Digest::MD5 qw(md5_hex);
10 use Digest::SHA qw(sha512_hex);
13 use Time::Local qw(timelocal_nocheck);
14 use Business::CreditCard;
17 use Spreadsheet::WriteExcel;
18 use OLE::Storage_Lite;
19 use FS::UI::Web::small_custview qw(small_custview); #less doh
21 use FS::UI::bytecount qw( display_bytecount );
24 use FS::Record qw(qsearch qsearchs dbh);
25 use FS::Msgcat qw(gettext);
26 use FS::Misc qw(card_types);
27 use FS::Misc::DateTime qw(parse_datetime);
29 use FS::ClientAPI_SessionCache;
41 use FS::legacy_cust_bill;
42 use FS::cust_main_county;
46 use FS::acct_rt_transaction;
49 use FS::cust_location;
51 use FS::ClientAPI::MyAccount::quotation; # just for code organization
54 $me = '[FS::ClientAPI::MyAccount]';
56 use vars qw( @cust_main_editable_fields @location_editable_fields );
57 @cust_main_editable_fields = qw(
58 first last company daytime night fax mobile
60 payby payinfo payname paystart_month paystart_year payissue payip
61 ss paytype paystate stateid stateid_state
63 @location_editable_fields = qw(
64 address1 address2 city county state zip country
68 BEGIN { #preload to reduce time customer_info takes
69 if ( $FS::TicketSystem::system ) {
70 warn "$me: initializing ticket system\n" if $DEBUG;
71 FS::TicketSystem->init();
76 $cache ||= new FS::ClientAPI_SessionCache( {
77 'namespace' => 'FS::ClientAPI::MyAccount',
84 my($context, $session, $custnum) = _custoragent_session_custnum($p);
85 #return { 'error' => $session } if $context eq 'error';
88 if ( $context eq 'customer' ) {
90 my $sth = dbh->prepare('SELECT agentnum FROM cust_main WHERE custnum = ?')
93 $sth->execute($custnum) or die $sth->errstr;
95 $agentnum = $sth->fetchrow_arrayref->[0]
96 or die "no agentnum for custnum $custnum";
98 #} elsif ( $context eq 'agent' ) {
99 } elsif ( defined($p->{'agentnum'}) and $p->{'agentnum'} =~ /^(\d+)$/ ) {
102 $p->{'agentnum'} = $agentnum;
104 my $conf = new FS::Conf;
106 #false laziness w/Signup.pm
108 my $skin_info_cache_agent = _cache->get("skin_info_cache_agent$agentnum");
110 if ( $skin_info_cache_agent ) {
112 warn "$me loading cached skin info for agentnum $agentnum\n"
117 warn "$me populating skin info cache for agentnum $agentnum\n"
120 $skin_info_cache_agent = {
121 'agentnum' => $agentnum,
122 ( map { $_ => scalar( $conf->config($_, $agentnum) ) }
123 qw( company_name date_format ) ),
124 ( map { $_ => scalar( $conf->config("selfservice-$_", $agentnum ) ) }
125 qw( body_bgcolor box_bgcolor stripe1_bgcolor stripe2_bgcolor
126 text_color link_color vlink_color hlink_color alink_color
127 font title_color title_align title_size menu_bgcolor menu_fontsize
130 'menu_disable' => [ $conf->config('selfservice-menu_disable',$agentnum) ],
131 ( map { $_ => $conf->exists("selfservice-$_", $agentnum ) }
132 qw( menu_skipblanks menu_skipheadings menu_nounderline no_logo )
134 ( map { $_ => scalar($conf->config_binary("selfservice-$_", $agentnum)) }
135 qw( title_left_image title_right_image
136 menu_top_image menu_body_image menu_bottom_image
139 'logo' => scalar($conf->config_binary('logo.png', $agentnum )),
140 ( map { $_ => join("\n", $conf->config("selfservice-$_", $agentnum ) ) }
141 qw( head body_header body_footer company_address ) ),
142 'money_char' => $conf->config("money_char") || '$',
143 'menu' => join("\n", $conf->config("ng_selfservice-menu", $agentnum ) ) ||
146 services.php Services
147 services.php My Services
148 services_new.php Order a new service
151 personal.php Personal Information
152 password.php Change Password
155 payment_cc.php Credit Card Payment
156 payment_ach.php Electronic Check Payment
157 payment_paypal.php PayPal Payment
158 payment_webpay.php Webpay Payments
161 usage_data.php Data usage
162 usage_cdr.php Call usage
164 tickets.php Help Desk
165 tickets.php Open Tickets
166 tickets_resolved.php Resolved Tickets
167 ticket_create.php Create a new ticket
175 _cache->set("skin_info_cache_agent$agentnum", $skin_info_cache_agent);
179 #{ %$skin_info_cache_agent };
180 $skin_info_cache_agent;
187 my $conf = new FS::Conf;
191 'phone_login' => $conf->exists('selfservice_server-phone_login'),
192 'single_domain'=> scalar($conf->config('selfservice_server-single_domain')),
193 'banner_url' => scalar($conf->config('selfservice-login_banner_url')),
194 'banner_image_md5' =>
195 md5_hex($conf->config_binary('selfservice-login_banner_image')),
202 sub login_banner_image {
204 my $conf = new FS::Conf;
205 my $image = $conf->config_binary('selfservice-login_banner_image');
207 'md5' => md5_hex($image),
212 #false laziness w/FS::ClientAPI::passwd::passwd
216 my $conf = new FS::Conf;
220 if ( $p->{'domain'} eq 'svc_phone'
221 && $conf->exists('selfservice_server-phone_login') ) {
223 my $svc_phone = qsearchs( 'svc_phone', { 'phonenum' => $p->{'username'} } );
224 return { error => 'Number not found.' } unless $svc_phone;
227 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
228 #return { error => 'Only primary user may log in.' }
229 # if $conf->exists('selfservice_server-primary_only')
230 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
232 return { error => 'Incorrect PIN.' }
233 unless $svc_phone->check_pin($p->{'password'});
237 } elsif ( $p->{email}
238 && (my $contact = FS::contact->by_selfservice_email($p->{email}))
241 return { error => 'Incorrect contact password.' }
242 unless $contact->authenticate_password($p->{'password'});
244 $session->{'custnum'} = $contact->custnum;
248 ( $p->{username}, $p->{domain} ) = split('@', $p->{email}) if $p->{email};
250 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
251 or return { error => 'Domain '. $p->{'domain'}. ' not found' };
253 my @svc_acct = qsearch( 'svc_acct', { 'username' => $p->{'username'},
254 'domsvc' => $svc_domain->svcnum, }
257 if ( $conf->exists('selfservice_server-login_svcpart') ) {
258 my @svcpart = $conf->config('selfservice_server-login_svcpart');
259 @svc_acct = grep { my $svcpart = $_->cust_svc->svcpart;
260 scalar( grep( $_ eq $svcpart, @svcpart ) );
265 if ( $conf->exists('selfservice_server-primary_only') ) {
268 my $cust_svc = $_->cust_svc;
269 $cust_svc->cust_pkg->part_pkg->svcpart([qw( svc_acct svc_phone )])
270 == $cust_svc->svcpart
275 return { error => 'User not found.' } unless @svc_acct;
277 #return { error => 'Multiple users.' } if scalar(@svc_acct) > 1;
279 my $svc_acct = $svc_acct[0];
281 if ( $conf->exists('selfservice_server-login_svcpart') ) {
282 my @svcpart = $conf->config('selfservice_server-login_svcpart');
283 my $svcpart = $svc_acct->cust_svc->svcpart;
284 return { error => 'Invalid user.' }
285 unless grep($_ eq $svcpart, @svcpart);
288 return { error => 'Incorrect password.' }
289 unless $svc_acct->check_password($p->{'password'});
297 $session->{'svcnum'} = $svc_x->svcnum;
299 my $cust_svc = $svc_x->cust_svc;
300 my $cust_pkg = $cust_svc->cust_pkg;
302 my $cust_main = $cust_pkg->cust_main;
303 $session->{'custnum'} = $cust_main->custnum;
304 if ( $conf->exists('pkg-balances') ) {
305 my @cust_pkg = grep { $_->part_pkg->freq !~ /^(0|$)/ }
306 $cust_main->ncancelled_pkgs;
307 $session->{'pkgnum'} = $cust_pkg->pkgnum
308 if scalar(@cust_pkg) > 1;
312 #my $pkg_svc = $svc_acct->cust_svc->pkg_svc;
313 #return { error => 'Only primary user may log in.' }
314 # if $conf->exists('selfservice_server-primary_only')
315 # && ( ! $pkg_svc || $pkg_svc->primary_svc ne 'Y' );
316 my $part_pkg = $cust_pkg->part_pkg;
317 return { error => 'Only primary user may log in.' }
318 if $conf->exists('selfservice_server-primary_only')
319 && $cust_svc->svcpart != $part_pkg->svcpart([qw( svc_acct svc_phone )]);
325 $session_id = md5_hex(md5_hex(time(). {}. rand(). $$))
326 } until ( ! defined _cache->get($session_id) ); #just in case
328 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
329 _cache->set( $session_id, $session, $timeout );
331 return { 'error' => '',
332 'session_id' => $session_id,
338 my $skin_info = skin_info($p);
339 if ( $p->{'session_id'} ) {
340 _cache->remove($p->{'session_id'});
341 return { %$skin_info, 'error' => '' };
343 return { %$skin_info, 'error' => "Can't resume session" }; #better error message
350 my($context, $session, $custnum) = _custoragent_session_custnum($p);
351 return { 'error' => $session } if $context eq 'error';
353 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
354 or return { 'error' => "Service not found" };
356 $session->{'svcnum'} = $svc_acct->svcnum;
358 my $conf = new FS::Conf;
359 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour';
360 _cache->set( $p->{'session_id'}, $session, $timeout );
362 return { 'error' => '' };
366 sub payment_gateway {
368 # takes a cust_main and a cust_payby entry, returns the payment_gateway
369 my $conf = new FS::Conf;
370 my $cust_main = shift;
371 my $cust_payby = shift;
372 my $gatewaynum = $conf->config('selfservice-payment_gateway');
374 my $pg = qsearchs('payment_gateway', { gatewaynum => $gatewaynum });
375 die "configured gatewaynum $gatewaynum not found!" if !$pg;
379 return '' if ! FS::payby->realtime($cust_payby);
380 my $pg = $cust_main->agent->payment_gateway(
381 'method' => FS::payby->payby2bop($cust_payby),
391 my $conf = new FS::Conf;
393 my $info = skin_info($p);
395 use vars qw( $cust_paybys ); #cache for performance
396 unless ( $cust_paybys ) {
398 my %cust_paybys = map { $_ => 1 }
399 map { FS::payby->payby2payment($_) }
400 $conf->config('signup_server-payby');
402 $cust_paybys = [ keys %cust_paybys ];
405 $info->{'cust_paybys'} = $cust_paybys;
407 my($context, $session, $custnum) = _custoragent_session_custnum($p);
408 return { 'error' => $session } if $context eq 'error';
410 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
411 or return { 'error' => "unknown custnum $custnum" };
413 $info->{'hide_payment_fields'} = [
415 my $pg = payment_gateway($cust_main, $_);
416 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
417 } @{ $info->{cust_paybys} }
420 $info->{'self_suspend_reason'} =
421 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum);
423 $info->{'edit_ticket_subject'} =
424 $conf->exists('ticket_system-selfservice_edit_subject') &&
425 $cust_main->edit_subject;
427 $info->{'timeout'} = $conf->config('selfservice-timeout') || 3600;
429 $info->{'hide_usage'} = $conf->exists('selfservice_hide-usage');
432 'custnum' => $custnum,
433 'access_pkgnum' => $session->{'pkgnum'},
434 'access_svcnum' => $session->{'svcnum'},
441 my($context, $session, $custnum) = _custoragent_session_custnum($p);
442 return { 'error' => $session } if $context eq 'error';
446 my $conf = new FS::Conf;
447 $return{'require_address2'} = $conf->exists('cust_main-require_address2');
449 # if ( $FS::TicketSystem::system ) {
450 # warn "$me customer_info: initializing ticket system\n" if $DEBUG;
451 # FS::TicketSystem->init();
454 if ( $custnum ) { #customer record
456 %return = ( %return, %{ customer_info_short($p) } );
458 #redundant with customer_info_short, but we need it for several things below
459 my $search = { 'custnum' => $custnum };
460 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
461 my $cust_main = qsearchs('cust_main', $search )
462 or return { 'error' => "unknown custnum $custnum" };
464 my $list_tickets = list_tickets($p);
465 $return{'tickets'} = $list_tickets->{'tickets'};
467 if ( $session->{'pkgnum'} ) {
468 #XXX open invoices in the pkg-balances case
470 $return{'money_char'} = $conf->config("money_char") || '$';
473 invnum => $_->invnum,
474 date => time2str("%b %o, %Y", $_->_date),
476 charged => $_->charged,
478 } $cust_main->open_cust_bill;
479 $return{open_invoices} = \@open;
481 my $sql = 'SELECT MAX(_date) FROM cust_bill WHERE custnum = ?';
482 my $sth = dbh->prepare($sql) or die dbh->errstr;
483 $sth->execute($custnum) or die $sth->errstr;
484 $return{'last_invoice_date'} = $sth->fetchrow_arrayref->[0];
485 $return{'last_invoice_date_pretty'} =
486 time2str('%m/%d/%Y', $return{'last_invoice_date'} );
489 #customer_info_short always has nobalance on..
490 $return{small_custview} =
491 small_custview( $cust_main,
492 $return{countrydefault},
493 ( $session->{'pkgnum'} ? 1 : 0 ), #nobalance
496 $return{has_ship_address} = $cust_main->has_ship_address;
497 $return{status} = $cust_main->status;
498 $return{statuscolor} = $cust_main->statuscolor;
500 # compatibility: some places in selfservice use this to determine
501 # if there's a ship address
502 if ( $return{has_ship_address} ) {
503 $return{ship_last} = $cust_main->last;
504 $return{ship_first} = $cust_main->first;
507 if (scalar($conf->config('support_packages'))) {
508 my @support_services = ();
509 foreach ($cust_main->support_services) {
510 my $seconds = $_->svc_x->seconds || 0;
511 my $time_remaining = (($seconds < 0) ? '-' : '' ).
512 int(abs($seconds)/3600)."h".
513 sprintf("%02d",(abs($seconds)%3600)/60)."m";
514 my $cust_pkg = $_->cust_pkg;
517 $pkgnum = $cust_pkg->pkgnum if $cust_pkg;
518 $pkg = $cust_pkg->part_pkg->pkg if $cust_pkg;
519 push @support_services, { svcnum => $_->svcnum,
520 time => $time_remaining,
525 $return{support_services} = \@support_services;
528 if ( $conf->config('prepayment_discounts-credit_type') ) {
530 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
533 } elsif ( $session->{'svcnum'} ) { #no customer record
535 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $session->{'svcnum'} } )
536 or die "unknown svcnum";
537 $return{name} = $svc_acct->email;
541 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
545 return { 'error' => '',
546 'custnum' => $custnum,
552 sub customer_info_short {
555 my($context, $session, $custnum) = _custoragent_session_custnum($p);
556 return { 'error' => $session } if $context eq 'error';
560 my $conf = new FS::Conf;
562 if ( $custnum ) { #customer record
564 my $search = { 'custnum' => $custnum };
565 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
566 my $cust_main = qsearchs('cust_main', $search )
567 or return { 'error' => "unknown custnum $custnum" };
569 $return{display_custnum} = $cust_main->display_custnum;
571 if ( $session->{'pkgnum'} ) {
572 $return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
573 #next_bill_date from cust_pkg?
575 $return{balance} = $cust_main->balance;
576 $return{next_bill_date} = $cust_main->next_bill_date;
577 $return{next_bill_date_pretty} =
578 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
582 $return{countrydefault} = scalar($conf->config('countrydefault'));
584 $return{small_custview} =
585 small_custview( $cust_main,
586 $return{countrydefault},
590 $return{name} = $cust_main->first. ' '. $cust_main->get('last');
592 $return{payby} = $cust_main->payby;
594 #none of these are terribly expensive if we want 'em...
595 for (@cust_main_editable_fields) {
596 $return{$_} = $cust_main->get($_);
598 #maybe a little more expensive, but it should be cached by now
599 for (@location_editable_fields) {
600 $return{$_} = $cust_main->bill_location->get($_);
601 $return{'ship_'.$_} = $cust_main->ship_location->get($_);
604 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
605 $return{payinfo} = $cust_main->paymask;
606 @return{'month', 'year'} = $cust_main->paydate_monthyear;
609 my @invoicing_list = $cust_main->invoicing_list;
610 $return{'invoicing_list'} =
611 join(', ', grep { $_ !~ /^(POST|FAX)$/ } @invoicing_list );
612 $return{'postal_invoicing'} =
613 0 < ( grep { $_ eq 'POST' } @invoicing_list );
615 if ( $session->{'svcnum'} ) {
616 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $session->{'svcnum'} });
617 $return{'svc_label'} = ($cust_svc->label)[1] if $cust_svc;
618 $return{'svcnum'} = $session->{'svcnum'};
621 } elsif ( $session->{'svcnum'} ) { #no customer record
623 #uuh, not supproted yet... die?
624 return { 'error' => 'customer_info_short not yet supported as agent' };
628 return { 'error' => 'Expired session' }; #XXX redirect to login w/this err!
632 return { 'error' => '',
633 'custnum' => $custnum,
638 sub billing_history {
641 my($context, $session, $custnum) = _custoragent_session_custnum($p);
642 return { 'error' => $session } if $context eq 'error';
644 return { 'error' => 'No customer' } unless $custnum;
646 my $search = { 'custnum' => $custnum };
647 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
648 my $cust_main = qsearchs('cust_main', $search )
649 or return { 'error' => "unknown custnum $custnum" };
653 if ( $session->{'pkgnum'} ) {
654 #$return{balance} = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
655 #next_bill_date from cust_pkg?
656 return { 'error' => 'No history for package' };
659 $return{balance} = $cust_main->balance;
660 $return{next_bill_date} = $cust_main->next_bill_date;
661 $return{next_bill_date_pretty} =
662 $return{next_bill_date} ? time2str('%m/%d/%Y', $return{next_bill_date} )
667 my $conf = new FS::Conf;
669 if ( $conf->exists('selfservice-billing_history-line_items') ) {
671 foreach my $cust_bill ( $cust_main->cust_bill ) {
674 'type' => 'Line item',
675 'description' => $_->desc( $cust_main->locale ).
676 ( $_->sdate && $_->edate
677 ? ' '. time2str('%d-%b-%Y', $_->sdate).
678 ' To '. time2str('%d-%b-%Y', $_->edate)
681 'amount' => sprintf('%.2f', $_->setup + $_->recur ),
682 'date' => $cust_bill->_date,
683 'date_pretty' => time2str('%m/%d/%Y', $cust_bill->_date ),
685 foreach $cust_bill->cust_bill_pkg;
693 'description' => 'Invoice #'. $_->display_invnum,
694 'amount' => sprintf('%.2f', $_->charged ),
696 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
698 foreach $cust_main->cust_bill;
704 'description' => 'Payment', #XXX type
705 'amount' => sprintf('%.2f', 0 - $_->paid ),
707 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
709 foreach $cust_main->cust_pay;
713 'description' => 'Credit', #more info?
714 'amount' => sprintf('%.2f', 0 -$_->amount ),
716 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
718 foreach $cust_main->cust_credit;
722 'description' => 'Refund', #more info? type, like payment?
723 'amount' => $_->refund,
725 'date_pretty' => time2str('%m/%d/%Y', $_->_date ),
727 foreach $cust_main->cust_refund;
729 @history = sort { $b->{'date'} <=> $a->{'date'} } @history;
731 $return{'history'} = \@history;
739 my $session = _cache->get($p->{'session_id'})
740 or return { 'error' => "Can't resume session" }; #better error message
742 my $custnum = $session->{'custnum'}
743 or return { 'error' => "no customer record" };
745 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
746 or return { 'error' => "unknown custnum $custnum" };
748 my $new = new FS::cust_main { $cust_main->hash };
750 $new->set( $_ => $p->{$_} )
751 foreach grep { exists $p->{$_} } @cust_main_editable_fields;
753 if ( exists($p->{address1}) ) {
754 my $bill_location = FS::cust_location->new({
755 map { $_ => $p->{$_} } @location_editable_fields
757 # if this is unchanged from before, cust_main::replace will ignore it
758 $new->set('bill_location' => $bill_location);
761 if ( exists($p->{ship_address1}) ) {
762 my $ship_location = FS::cust_location->new({
763 map { $_ => $p->{"ship_$_"} } @location_editable_fields
765 if ( !grep { length($p->{"ship_$_"}) } @location_editable_fields ) {
766 # Selfservice unfortunately tries to indicate "same as billing
767 # address" by sending all fields empty. Did this ever work?
768 $ship_location = $cust_main->bill_location;
770 $new->set('ship_location' => $ship_location);
772 # but if it hasn't been passed in at all, leave ship_location alone--
773 # DON'T change it to match bill_location.
776 if (exists($p->{'payby'})) {
777 $p->{'payby'} =~ /^([A-Z]{4})$/
778 or return { 'error' => "illegal_payby " . $p->{'payby'} };
782 my $conf = new FS::Conf;
784 if ( $payby =~ /^(CARD|DCRD)$/ ) {
786 $new->paydate($p->{'year'}. '-'. $p->{'month'}. '-01');
788 if ( $new->payinfo eq $cust_main->paymask ) {
789 $new->payinfo($cust_main->payinfo);
791 $new->payinfo($p->{'payinfo'});
794 $new->set( 'payby' => $p->{'auto'} ? 'CARD' : 'DCRD' );
796 if ( $conf->exists('selfservice-onfile_require_cvv') ){
797 return { 'error' => 'CVV2 is required' } unless $p->{'paycvv'};
800 } elsif ( $payby =~ /^(CHEK|DCHK)$/ ) {
803 $p->{'payinfo1'} =~ /^([\dx]+)$/
804 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
806 $p->{'payinfo2'} =~ /^([\dx\.]+)$/ # . turned on by echeck-country CA ?
807 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
809 $payinfo = $payinfo1. '@'. $payinfo2;
811 $new->payinfo( ($payinfo eq $cust_main->paymask)
812 ? $cust_main->payinfo
816 $new->set( 'payby' => $p->{'auto'} ? 'CHEK' : 'DCHK' );
818 } elsif ( $payby =~ /^(BILL)$/ ) {
820 } elsif ( $payby ) { #notyet ready
821 return { 'error' => "unknown payby $payby" };
825 if ( exists $p->{'invoicing_list'} || exists $p->{'postal_invoicing'} ) {
826 #false laziness with httemplate/edit/process/cust_main.cgi
827 @invoicing_list = split( /\s*\,\s*/, $p->{'invoicing_list'} );
828 push @invoicing_list, 'POST' if $p->{'postal_invoicing'};
830 @invoicing_list = $cust_main->invoicing_list;
833 my $error = $new->replace($cust_main, \@invoicing_list);
834 return { 'error' => $error } if $error;
837 return { 'error' => '' };
842 my $session = _cache->get($p->{'session_id'})
843 or return { 'error' => "Can't resume session" }; #better error message
849 my $conf = new FS::Conf;
850 use vars qw($payment_info); #cache for performance
851 unless ( $payment_info ) {
853 my %states = map { $_->state => 1 }
854 qsearch('cust_main_county', {
855 'country' => $conf->config('countrydefault') || 'US'
858 my %cust_paybys = map { $_ => 1 }
859 map { FS::payby->payby2payment($_) }
860 $conf->config('signup_server-payby');
862 my @cust_paybys = keys %cust_paybys;
866 #list all counties/states/countries
867 'cust_main_county' =>
868 [ map { $_->hashref } qsearch('cust_main_county', {}) ],
870 #shortcut for one-country folks
872 [ sort { $a cmp $b } keys %states ],
874 'card_types' => card_types(),
876 'withcvv' => $conf->exists('selfservice-require_cvv'), #or enable optional cvv?
877 'require_cvv' => $conf->exists('selfservice-require_cvv'),
878 'onfile_require_cvv' => $conf->exists('selfservice-onfile_require_cvv'),
880 'paytypes' => [ @FS::cust_main::paytypes ],
882 'paybys' => [ $conf->config('signup_server-payby') ],
883 'cust_paybys' => \@cust_paybys,
885 'stateid_label' => FS::Msgcat::_gettext('stateid'),
886 'stateid_state_label' => FS::Msgcat::_gettext('stateid_state'),
888 'show_ss' => $conf->exists('show_ss'),
889 'show_stateid' => $conf->exists('show_stateid'),
890 'show_paystate' => $conf->exists('show_bankstate'),
892 'save_unchecked' => $conf->exists('selfservice-save_unchecked'),
894 'credit_card_surcharge_percentage' => scalar($conf->config('credit-card-surcharge-percentage')),
903 my %return = %$payment_info;
905 my $custnum = $session->{'custnum'};
907 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
908 or return { 'error' => "unknown custnum $custnum" };
910 $return{'hide_payment_fields'} = [
912 my $pg = payment_gateway($cust_main, $_);
913 $pg && $pg->gateway_namespace eq 'Business::OnlineThirdPartyPayment';
914 } @{ $return{cust_paybys} }
917 $return{balance} = $cust_main->balance; #XXX pkg-balances?
919 $return{payname} = $cust_main->payname
920 || ( $cust_main->first. ' '. $cust_main->get('last') );
922 $return{$_} = $cust_main->bill_location->get($_)
923 for qw(address1 address2 city state zip);
925 $return{payby} = $cust_main->payby;
926 $return{stateid_state} = $cust_main->stateid_state;
928 if ( $cust_main->payby =~ /^(CARD|DCRD)$/ ) {
929 $return{card_type} = cardtype($cust_main->payinfo);
930 $return{payinfo} = $cust_main->paymask;
932 @return{'month', 'year'} = $cust_main->paydate_monthyear;
936 if ( $cust_main->payby =~ /^(CHEK|DCHK)$/ ) {
937 my ($payinfo1, $payinfo2) = split '@', $cust_main->paymask;
938 $return{payinfo1} = $payinfo1;
939 $return{payinfo2} = $payinfo2;
940 $return{paytype} = $cust_main->paytype;
941 $return{paystate} = $cust_main->paystate;
942 $return{payname} = $cust_main->payname; # override 'first/last name' default from above, if any. Is instution-name here. (#15819)
945 if ( $conf->config('prepayment_discounts-credit_type') ) {
947 $return{discount_terms_hash} = { $cust_main->discount_terms_hash };
950 #doubleclick protection
952 $return{payunique} = "webui-MyAccount-$_date-$$-". rand() * 2**32; #new
953 $return{paybatch} = $return{payunique}; #back compat
955 return { 'error' => '',
961 #some false laziness with httemplate/process/payment.cgi - look there for
962 #ACH and CVV support stuff
964 sub validate_payment {
967 my $session = _cache->get($p->{'session_id'})
968 or return { 'error' => "Can't resume session" }; #better error message
970 my $custnum = $session->{'custnum'};
972 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
973 or return { 'error' => "unknown custnum $custnum" };
975 $p->{'amount'} =~ /^\s*(\d+(\.\d{2})?)\s*$/
976 or return { 'error' => gettext('illegal_amount') };
978 return { error => 'Amount must be greater than 0' } unless $amount > 0;
980 #false laziness w/tr-amount_fee.html, but we don't want selfservice users
981 #changing the hidden form values
982 my $conf = new FS::Conf;
983 my $fee_display = $conf->config('selfservice_process-display') || 'add';
984 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
985 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
986 if ( $fee_display eq 'add'
988 and ! $fee_skip_first || scalar($cust_main->cust_pay)
991 my $fee_pkg = qsearchs('part_pkg', { pkgpart=>$fee_pkgpart } );
992 $amount = sprintf('%.2f', $amount + $fee_pkg->option('setup_fee') );
995 $p->{'discount_term'} =~ /^\s*(\d*)\s*$/
996 or return { 'error' => gettext('illegal_discount_term'). ': '. $p->{'discount_term'} };
997 my $discount_term = $1;
999 $p->{'payname'} =~ /^([\w \,\.\-\']+)$/
1000 or return { 'error' => gettext('illegal_name'). " payname: ". $p->{'payname'} };
1003 $p->{'payunique'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
1004 or return { 'error' => gettext('illegal_text'). " payunique: ". $p->{'payunique'} };
1007 $p->{'paybatch'} =~ /^([\w \!\@\#\$\%\&\(\)\-\+\;\:\'\"\,\.\?\/\=]*)$/
1008 or return { 'error' => gettext('illegal_text'). " paybatch: ". $p->{'paybatch'} };
1011 $payunique = $paybatch if ! length($payunique) && length($paybatch);
1013 $p->{'payby'} ||= 'CARD';
1014 $p->{'payby'} =~ /^([A-Z]{4})$/
1015 or return { 'error' => "illegal_payby " . $p->{'payby'} };
1018 #false laziness w/process/payment.cgi
1021 if ( $payby eq 'CHEK' || $payby eq 'DCHK' ) {
1023 $p->{'payinfo1'} =~ /^([\dx]+)$/
1024 or return { 'error' => "illegal account number ". $p->{'payinfo1'} };
1026 $p->{'payinfo2'} =~ /^([\dx]+)$/
1027 or return { 'error' => "illegal ABA/routing number ". $p->{'payinfo2'} };
1029 $payinfo = $payinfo1. '@'. $payinfo2;
1031 $payinfo = $cust_main->payinfo
1032 if $cust_main->paymask eq $payinfo;
1034 } elsif ( $payby eq 'CARD' || $payby eq 'DCRD' ) {
1036 $payinfo = $p->{'payinfo'};
1040 #more intelligent matching will be needed here if you change
1041 #card_masking_method and don't remove existing paymasks
1042 if ( $cust_main->paymask eq $payinfo ) {
1043 $payinfo = $cust_main->payinfo;
1047 $payinfo =~ s/\D//g;
1048 $payinfo =~ /^(\d{13,16}|\d{8,9})$/
1049 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1053 or return { 'error' => gettext('invalid_card') }; # . ": ". $self->payinfo
1054 return { 'error' => gettext('unknown_card_type') }
1055 if $payinfo !~ /^99\d{14}$/ && cardtype($payinfo) eq "Unknown";
1057 if ( length($p->{'paycvv'}) && $p->{'paycvv'} !~ /^\s*$/ ) {
1058 if ( cardtype($payinfo) eq 'American Express card' ) {
1059 $p->{'paycvv'} =~ /^\s*(\d{4})\s*$/
1060 or return { 'error' => "CVV2 (CID) for American Express cards is four digits." };
1063 $p->{'paycvv'} =~ /^\s*(\d{3})\s*$/
1064 or return { 'error' => "CVV2 (CVC2/CID) is three digits." };
1067 } elsif ( $conf->exists('selfservice-onfile_require_cvv') ) {
1068 return { 'error' => 'CVV2 is required' };
1069 } elsif ( !$onfile && $conf->exists('selfservice-require_cvv') ) {
1070 return { 'error' => 'CVV2 is required' };
1074 die "unknown payby $payby";
1077 my %payby2fields = (
1078 'CARD' => [ qw( paystart_month paystart_year payissue payip
1079 address1 address2 city state zip country ) ],
1080 'CHEK' => [ qw( ss paytype paystate stateid stateid_state payip ) ],
1084 $card_type = cardtype($payinfo) if $payby eq 'CARD';
1087 'cust_main' => $cust_main, #XXX or just custnum??
1088 'amount' => sprintf('%.2f', $amount),
1090 'payinfo' => $payinfo,
1091 'paymask' => $cust_main->mask_payinfo( $payby, $payinfo ),
1092 'card_type' => $card_type,
1093 'paydate' => $p->{'year'}. '-'. $p->{'month'}. '-01',
1094 'paydate_pretty' => $p->{'month'}. ' / '. $p->{'year'},
1095 'month' => $p->{'month'},
1096 'year' => $p->{'year'},
1097 'payname' => $payname,
1098 'payunique' => $payunique,
1099 'paybatch' => $paybatch,
1100 'paycvv' => $paycvv,
1101 'payname' => $payname,
1102 'discount_term' => $discount_term,
1103 'pkgnum' => $session->{'pkgnum'},
1104 map { $_ => $p->{$_} } ( @{ $payby2fields{$payby} },
1114 my $validate = validate_payment($p);
1115 return $validate if $validate->{'error'};
1117 my $conf = new FS::Conf;
1118 my $timeout = $conf->config('selfservice-session_timeout') || '1 hour'; #?
1119 _cache->set( 'payment_'.$p->{'session_id'}, $validate, $timeout );
1121 +{ map { $_=>$validate->{$_} }
1122 qw( card_type paymask payname paydate_pretty month year amount
1123 address1 address2 city state zip country
1129 sub process_stored_payment {
1132 my $session_id = $p->{'session_id'};
1134 my $payment_info = _cache->get( "payment_$session_id" )
1135 or return { 'error' => "Can't resume session" }; #better error message
1137 do_process_payment($payment_info);
1141 sub process_payment {
1144 my $payment_info = validate_payment($p);
1145 return $payment_info if $payment_info->{'error'};
1147 do_process_payment($payment_info);
1151 sub do_process_payment {
1152 my $validate = shift;
1154 my $cust_main = $validate->{'cust_main'};
1156 my $amount = delete $validate->{'amount'};
1159 my $payby = delete $validate->{'payby'};
1161 my $error = $cust_main->realtime_bop( $FS::payby::payby2bop{$payby}, $amount,
1165 'paynum_ref' => \$paynum,
1168 return { 'error' => $error } if $error;
1170 #no error, so order the fee package if applicable...
1171 my $conf = new FS::Conf;
1172 my $fee_pkgpart = $conf->config('selfservice_process-pkgpart', $cust_main->agentnum);
1173 my $fee_skip_first = $conf->exists('selfservice_process-skip_first');
1175 if ( $fee_pkgpart and ! $fee_skip_first || scalar($cust_main->cust_pay) ) {
1177 my $cust_pkg = new FS::cust_pkg { 'pkgpart' => $fee_pkgpart };
1179 $error = $cust_main->order_pkg( 'cust_pkg' => $cust_pkg );
1180 return { 'error' => "payment processed successfully, but error ordering fee: $error" }
1183 #and generate an invoice for it now too
1184 $error = $cust_main->bill( 'pkg_list' => [ $cust_pkg ] );
1185 return { 'error' => "payment processed and fee ordered sucessfully, but error billing fee: $error" }
1190 $cust_main->apply_payments;
1192 if ( $validate->{'save'} ) {
1193 my $new = new FS::cust_main { $cust_main->hash };
1194 if ($payby eq 'CARD' || $payby eq 'DCRD') {
1195 $new->set( $_ => $validate->{$_} )
1196 foreach qw( payname paystart_month paystart_year payissue payip );
1197 $new->set( 'payby' => $validate->{'auto'} ? 'CARD' : 'DCRD' );
1199 my $bill_location = FS::cust_location->new({
1200 map { $_ => $validate->{$_} }
1201 qw(address1 address2 city state country zip)
1203 $new->set('bill_location' => $bill_location);
1204 # but don't allow the service address to change this way.
1206 } elsif ($payby eq 'CHEK' || $payby eq 'DCHK') {
1207 $new->set( $_ => $validate->{$_} )
1208 foreach qw( payname payip paytype paystate
1209 stateid stateid_state );
1210 $new->set( 'payby' => $validate->{'auto'} ? 'CHEK' : 'DCHK' );
1212 $new->set( 'payinfo' => $cust_main->card_token || $validate->{'payinfo'} );
1213 $new->set( 'paydate' => $validate->{'paydate'} );
1214 my $error = $new->replace($cust_main);
1216 #no, this causes customers to process their payments again
1217 #return { 'error' => $error };
1218 #XXX just warn verosely for now so i can figure out how these happen in
1219 # the first place, eventually should redirect them to the "change
1220 #address" page but indicate the payment did process??
1221 delete($validate->{'payinfo'}); #don't want to log this!
1222 warn "WARNING: error changing customer info when processing payment (not returning to customer as a processing error): $error\n".
1223 "NEW: ". Dumper($new)."\n".
1224 "OLD: ". Dumper($cust_main)."\n".
1225 "PACKET: ". Dumper($validate)."\n";
1233 my $receipt_html = '';
1235 # currently supported for realtime CC only; send receipt data to SS
1236 $cust_pay = qsearchs('cust_pay', { 'paynum' => $paynum } );
1239 <TABLE BGCOLOR="#cccccc" BORDER=0 CELLSPACING=2>
1242 <TD ALIGN="right">Payment#</TD>
1243 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->paynum . qq!</B></TD>
1247 <TD ALIGN="right">Date</TD>
1249 <TD BGCOLOR="#FFFFFF"><B>! .
1250 time2str("%a %b %o, %Y %r", $cust_pay->_date)
1256 <TD ALIGN="right">Amount</TD>
1257 <TD BGCOLOR="#FFFFFF"><B>! . sprintf('%.2f', $cust_pay->paid) . qq!</B></TD>
1262 <TD ALIGN="right">Payment method</TD>
1263 <TD BGCOLOR="#FFFFFF"><B>! . $cust_pay->payby_name .' #'. $cust_pay->paymask
1276 'amount' => sprintf('%.2f', $cust_pay->paid),
1277 'date' => $cust_pay->_date,
1278 'date_pretty' => time2str('%Y-%m-%d', $cust_pay->_date),
1279 'time_pretty' => time2str('%T', $cust_pay->_date),
1280 'auth_num' => $cust_pay->auth,
1281 'order_num' => $cust_pay->order_number,
1282 'receipt_html' => $receipt_html,
1289 'receipt_html' => '',
1296 sub realtime_collect {
1299 my $session = _cache->get($p->{'session_id'})
1300 or return { 'error' => "Can't resume session" }; #better error message
1302 my $custnum = $session->{'custnum'};
1304 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1305 or return { 'error' => "unknown custnum $custnum" };
1308 if ( $p->{'amount'} ) {
1309 $amount = $p->{'amount'};
1311 elsif ( $session->{'pkgnum'} ) {
1312 $amount = $cust_main->balance_pkgnum( $session->{'pkgnum'} );
1315 $amount = $cust_main->balance;
1318 my $error = $cust_main->realtime_collect(
1319 'method' => $p->{'method'},
1320 'amount' => $amount,
1321 'pkgnum' => $session->{'pkgnum'},
1322 'session_id' => $p->{'session_id'},
1326 return { 'error' => $error } unless ref( $error );
1328 return { 'error' => '', amount => $amount, %$error };
1331 sub start_thirdparty {
1333 my $session = _cache->get($p->{'session_id'})
1334 or return { 'error' => "Can't resume session" }; #better error message
1335 my $custnum = $session->{'custnum'};
1336 my $cust_main = FS::cust_main->by_key($custnum);
1338 my $amount = $p->{'amount'}
1339 or return { error => 'no amount' };
1341 my $result = $cust_main->create_payment(
1342 'method' => $p->{'method'},
1343 'amount' => $p->{'amount'},
1344 'pkgnum' => $session->{'pkgnum'},
1345 'session_id' => $p->{'session_id'},
1348 if ( ref($result) ) { # hashref or error
1351 return { error => $result };
1355 sub finish_thirdparty {
1357 my $session_id = delete $p->{'session_id'};
1358 my $session = _cache->get($session_id)
1359 or return { 'error' => "Can't resume session" };
1360 my $custnum = $session->{'custnum'};
1361 my $cust_main = FS::cust_main->by_key($custnum);
1363 if ( $p->{_cancel} ) {
1364 # customer backed out of making a payment
1365 return $cust_main->cancel_payment( $session_id );
1367 my $result = $cust_main->execute_payment( $session_id, %$p );
1368 if ( ref($result) ) {
1371 return { error => $result };
1375 sub process_payment_order_pkg {
1378 my $hr = process_payment($p);
1379 return $hr if $hr->{'error'};
1384 sub process_payment_order_renew {
1387 my $hr = process_payment($p);
1388 return $hr if $hr->{'error'};
1393 sub process_prepay {
1397 my $session = _cache->get($p->{'session_id'})
1398 or return { 'error' => "Can't resume session" }; #better error message
1402 my $custnum = $session->{'custnum'};
1404 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1405 or return { 'error' => "unknown custnum $custnum" };
1407 my( $amount, $seconds, $upbytes, $downbytes, $totalbytes ) = ( 0, 0, 0, 0, 0 );
1408 my $error = $cust_main->recharge_prepay( $p->{'prepaid_cardnum'},
1416 return { 'error' => $error } if $error;
1418 return { 'error' => '',
1419 'amount' => $amount,
1420 'seconds' => $seconds,
1421 'duration' => duration_exact($seconds),
1422 'upbytes' => $upbytes,
1423 'upload' => FS::UI::bytecount::bytecount_unexact($upbytes),
1424 'downbytes' => $downbytes,
1425 'download' => FS::UI::bytecount::bytecount_unexact($downbytes),
1426 'totalbytes'=> $totalbytes,
1427 'totalload' => FS::UI::bytecount::bytecount_unexact($totalbytes),
1434 my $session = _cache->get($p->{'session_id'})
1435 or return { 'error' => "Can't resume session" }; #better error message
1437 my $custnum = $session->{'custnum'};
1439 my $invnum = $p->{'invnum'};
1441 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1442 'custnum' => $custnum } )
1443 or return { 'error' => "Can't find invnum" };
1447 return { 'error' => '',
1448 'invnum' => $invnum,
1449 'invoice_text' => join('', $cust_bill->print_text ),
1450 'invoice_html' => $cust_bill->print_html( { unsquelch_cdr => 1 } ),
1457 my $session = _cache->get($p->{'session_id'})
1458 or return { 'error' => "Can't resume session" }; #better error message
1460 my $custnum = $session->{'custnum'};
1462 my $invnum = $p->{'invnum'};
1464 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $invnum,
1465 'custnum' => $custnum } )
1466 or return { 'error' => "Can't find invnum" };
1470 return { 'error' => '',
1471 'invnum' => $invnum,
1472 'invoice_pdf' => $cust_bill->print_pdf({
1473 'unsquelch_cdr' => 1,
1474 'locale' => $p->{'locale'},
1480 sub legacy_invoice {
1482 my $session = _cache->get($p->{'session_id'})
1483 or return { 'error' => "Can't resume session" }; #better error message
1485 my $custnum = $session->{'custnum'};
1487 my $legacyinvnum = $p->{'legacyinvnum'};
1490 'legacyinvnum' => $legacyinvnum,
1491 'custnum' => $custnum,
1494 my $legacy_cust_bill =
1495 qsearchs('legacy_cust_bill', { %hash, 'locale' => $p->{'locale'} } )
1496 || qsearchs('legacy_cust_bill', \%hash )
1497 or return { 'error' => "Can't find legacyinvnum" };
1501 return { 'error' => '',
1502 'legacyinvnum' => $legacyinvnum,
1503 'legacyid' => $legacy_cust_bill->legacyid,
1504 'invoice_html' => $legacy_cust_bill->content_html,
1509 sub legacy_invoice_pdf {
1511 my $session = _cache->get($p->{'session_id'})
1512 or return { 'error' => "Can't resume session" }; #better error message
1514 my $custnum = $session->{'custnum'};
1516 my $legacyinvnum = $p->{'legacyinvnum'};
1518 my $legacy_cust_bill = qsearchs('legacy_cust_bill', {
1519 'legacyinvnum' => $legacyinvnum,
1520 'custnum' => $custnum,
1521 }) or return { 'error' => "Can't find legacyinvnum" };
1525 return { 'error' => '',
1526 'legacyinvnum' => $legacyinvnum,
1527 'legacyid' => $legacy_cust_bill->legacyid,
1528 'invoice_pdf' => $legacy_cust_bill->content_pdf,
1536 #sessioning for this? how do we get the session id to the backend invoice
1537 # template so it can add it to the link, blah
1540 if ( $p->{'invnum'} ) {
1541 my $cust_bill = qsearchs('cust_bill', { 'invnum' => $p->{'invnum'} } )
1542 or return { 'error' => 'unknown invnum' };
1543 $agentnum = $cust_bill->cust_main->agentnum;
1546 my $templatename = $p->{'template'} || $p->{'templatename'};
1548 #false laziness-ish w/view/cust_bill-logo.cgi
1550 my $conf = new FS::Conf;
1551 if ( $templatename =~ /^([^\.\/]*)$/ && $conf->exists("logo_$1.png") ) {
1552 $templatename = "_$1";
1557 my $filename = "logo$templatename.png";
1559 return { 'error' => '',
1560 'logo' => $conf->config_binary($filename, $agentnum),
1561 'content_type' => 'image/png', #should allow gif, jpg too
1568 my $session = _cache->get($p->{'session_id'})
1569 or return { 'error' => "Can't resume session" }; #better error message
1571 my $custnum = $session->{'custnum'};
1573 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1574 or return { 'error' => "unknown custnum $custnum" };
1576 my $conf = new FS::Conf;
1578 my @legacy_cust_bill = $cust_main->legacy_cust_bill;
1580 my @cust_bill = grep ! $_->hide, $cust_main->cust_bill;
1585 #not super efficient, we also run cust_bill_pay/cust_credited inside owed
1586 my @payments_and_credits = sort {$b->_date <=> $a->_date} ($_->cust_bill_pay,$_->cust_credited);
1587 my $owed = $_->owed;
1589 +{ 'invnum' => $_->invnum,
1590 '_date' => $_->_date,
1591 'date' => time2str("%b %o, %Y", $_->_date),
1592 'date_short' => time2str("%m-%d-%Y", $_->_date),
1593 'previous' => sprintf('%.2f', ($_->previous)[0]),
1594 'charged' => sprintf('%.2f', $_->charged),
1595 'owed' => sprintf('%.2f', $owed),
1596 'balance' => sprintf('%.2f', $balance),
1597 'lastpay' => @payments_and_credits
1598 ? time2str("%b %o, %Y", $payments_and_credits[0]->_date)
1604 return { 'error' => '',
1605 'balance' => $cust_main->balance,
1606 'money_char' => $conf->config("money_char") || '$',
1607 'invoices' => $invoices,
1608 'legacy_invoices' => [
1610 +{ 'legacyinvnum' => $_->legacyinvnum,
1611 'legacyid' => $_->legacyid,
1612 '_date' => $_->_date,
1613 'date' => time2str("%b %o, %Y", $_->_date),
1614 'date_short' => time2str("%m-%d-%Y", $_->_date),
1615 'charged' => sprintf('%.2f', $_->charged),
1616 'has_content' => ( length($_->content_pdf)
1617 || length($_->content_html) ),
1627 my $session = _cache->get($p->{'session_id'})
1628 or return { 'error' => "Can't resume session" }; #better error message
1630 my $custnum = $session->{'custnum'};
1632 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
1633 or return { 'error' => "unknown custnum $custnum" };
1635 my @errors = $cust_main->cancel( 'quiet'=>1 );
1637 my $error = scalar(@errors) ? join(' / ', @errors) : '';
1639 return { 'error' => $error };
1646 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1647 return { 'error' => $session } if $context eq 'error';
1649 my $search = { 'custnum' => $custnum };
1650 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1651 my $cust_main = qsearchs('cust_main', $search )
1652 or return { 'error' => "unknown custnum $custnum" };
1654 my $conf = new FS::Conf;
1655 my $immutable = $conf->exists('selfservice_immutable-package');
1657 # the duplication below is necessary:
1658 # 1. to maintain the current buggy behaviour wrt the cust_pkg and part_pkg
1659 # hashes overwriting each other (setup and no_auto fields). Fixing that is a
1660 # non-backwards-compatible change breaking the software of anyone using the API
1661 # instead of the stock selfservice
1662 # 2. to return cancelled packages as well - for wholesale and non-wholesale
1663 if( $conf->exists('selfservice_server-view-wholesale') ) {
1664 return { 'svcnum' => $session->{'svcnum'},
1665 'custnum' => $custnum,
1666 'cust_pkg' => [ map {
1668 immutable => $immutable,
1669 part_pkg => [ map $_->hashref, $_->part_pkg ],
1671 [ map $_->hashref, $_->available_part_svc ],
1673 [ map { my $ref = { $_->hash,
1674 label => [ $_->label ],
1676 $ref->{_password} = $_->svc_x->_password
1677 if $context eq 'agent'
1678 && $conf->exists('agent-showpasswords')
1679 && $_->part_svc->svcdb eq 'svc_acct';
1684 } $cust_main->cust_pkg
1687 small_custview( $cust_main, $conf->config('countrydefault') ),
1688 'wholesale_view' => 1,
1689 'login_svcpart' => [ $conf->config('selfservice_server-login_svcpart') ],
1690 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1691 'lnp' => $conf->exists('svc_phone-lnp'),
1695 { 'svcnum' => $session->{'svcnum'},
1696 'custnum' => $custnum,
1697 'cust_pkg' => [ map {
1698 my $primary_cust_svc = $_->primary_cust_svc;
1701 immutable => $immutable,
1702 pkg_label => $_->pkg_locale,
1703 status => $_->status,
1704 statuscolor => $_->statuscolor,
1706 [ map { $_->hashref }
1707 grep { $_->selfservice_access ne 'hidden' }
1708 $_->available_part_svc
1711 [ map { my $ref = { $_->hash,
1712 label => [ $_->label ],
1714 $ref->{_password} = $_->svc_x->_password
1715 if $context eq 'agent'
1716 && $conf->exists('agent-showpasswords')
1717 && $_->part_svc->svcdb eq 'svc_acct';
1718 $ref->{svchash} = { $_->svc_x->hash } if
1719 $_->part_svc->svcdb eq 'svc_phone';
1720 $ref->{svchash}->{svcpart} = $_->part_svc->svcpart
1721 if $_->part_svc->svcdb eq 'svc_phone'; # hack
1724 grep { $_->part_svc->selfservice_access ne 'hidden' }
1729 ? { $primary_cust_svc->hash,
1730 label => [ $primary_cust_svc->label ],
1731 finger => $primary_cust_svc->svc_x->finger, #uuh
1732 $primary_cust_svc->part_svc->hash,
1736 } $cust_main->ncancelled_pkgs
1739 small_custview( $cust_main, $conf->config('countrydefault') ),
1740 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1748 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1749 return { 'error' => $session } if $context eq 'error';
1751 my $conf = new FS::Conf;
1753 my $hide_usage = $conf->exists('selfservice_hide-usage') ? 1 : 0;
1754 my $search = { 'custnum' => $custnum };
1755 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
1756 my $cust_main = qsearchs('cust_main', $search )
1757 or return { 'error' => "unknown custnum $custnum" };
1759 my $pkgnum = $session->{'pkgnum'} || $p->{'pkgnum'} || '';
1760 if ( ! $pkgnum && $p->{'svcnum'} ) {
1761 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $p->{'svcnum'} } );
1762 $pkgnum = $cust_svc->pkgnum if $cust_svc;
1766 my @cust_pkg_usage = ();
1767 foreach my $cust_pkg ( $p->{'ncancelled'}
1768 ? $cust_main->ncancelled_pkgs
1769 : $cust_main->unsuspended_pkgs ) {
1770 next if $pkgnum && $cust_pkg->pkgnum != $pkgnum;
1771 push @cust_svc, @{[ $cust_pkg->cust_svc ]}; #@{[ ]} to force array context
1772 push @cust_pkg_usage, $cust_pkg->cust_pkg_usage;
1775 @cust_svc = grep { $_->part_svc->selfservice_access ne 'hidden' } @cust_svc;
1778 foreach (@cust_pkg_usage) {
1779 my $part = $_->part_pkg_usage;
1780 my $tag = $part->description . ($part->shared ? 1 : 0);
1781 my $row = $usage_pools{$tag}
1782 ||= [ $part->description, 0, 0, $part->shared ? 1 : 0 ];
1783 $row->[1] += sprintf('%.1f', $_->minutes); # minutes remaining
1784 $row->[2] += $part->minutes; # minutes total
1786 } # otherwise just leave them empty
1788 if ( $p->{'svcdb'} ) {
1789 my $svcdb = ref($p->{'svcdb'}) eq 'HASH'
1791 : ref($p->{'svcdb'}) eq 'ARRAY'
1792 ? { map { $_=>1 } @{ $p->{'svcdb'} } }
1793 : { $p->{'svcdb'} => 1 };
1794 @cust_svc = grep $svcdb->{ $_->part_svc->svcdb }, @cust_svc
1797 #@svc_x = sort { $a->domain cmp $b->domain || $a->username cmp $b->username }
1800 my @svcs; # stuff to return to the client
1801 foreach my $cust_svc (@cust_svc) {
1802 my $svc_x = $cust_svc->svc_x;
1803 my($label, $value) = $cust_svc->label;
1804 my $part_svc = $cust_svc->part_svc;
1805 my $svcdb = $part_svc->svcdb;
1806 my $cust_pkg = $cust_svc->cust_pkg;
1807 my $part_pkg = $cust_pkg->part_pkg;
1810 'svcnum' => $cust_svc->svcnum,
1811 'display_svcnum' => $cust_svc->display_svcnum,
1815 'pkg_label' => $cust_pkg->pkg_locale,
1816 'pkg_status' => $cust_pkg->status,
1817 'readonly' => ($part_svc->selfservice_access eq 'readonly'),
1820 # would it make sense to put this in a svc_* method?
1822 if ( $svcdb eq 'svc_acct' ) {
1823 foreach (qw(username email finger seconds)) {
1824 $hash{$_} = $svc_x->$_;
1830 'upbytes' => display_bytecount($svc_x->upbytes),
1831 'downbytes' => display_bytecount($svc_x->downbytes),
1832 'totalbytes' => display_bytecount($svc_x->totalbytes),
1834 'recharge_amount' => $part_pkg->option('recharge_amount',1),
1835 'recharge_seconds' => $part_pkg->option('recharge_seconds',1),
1836 'recharge_upbytes' =>
1837 display_bytecount($part_pkg->option('recharge_upbytes',1)),
1838 'recharge_downbytes' =>
1839 display_bytecount($part_pkg->option('recharge_downbytes',1)),
1840 'recharge_totalbytes' =>
1841 display_bytecount($part_pkg->option('recharge_totalbytes',1)),
1846 } elsif ( $svcdb eq 'svc_dsl' ) {
1848 $hash{'phonenum'} = $svc_x->phonenum;
1849 if ( $svc_x->first || $svc_x->get('last') || $svc_x->company ) {
1850 $hash{'name'} = $svc_x->first. ' '. $svc_x->get('last');
1851 $hash{'name'} = $svc_x->company. ' ('. $hash{'name'}. ')'
1854 $hash{'name'} = $cust_main->name;
1856 # no usage to hide here
1858 } elsif ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
1860 # could potentially show lots of things...
1861 $hash{'outbound'} = 1;
1862 $hash{'inbound'} = 0;
1863 if ( $svcdb eq 'svc_phone' ) {
1864 if ( $part_pkg->plan eq 'voip_inbound' ) {
1865 $hash{'outbound'} = 0;
1866 $hash{'inbound'} = 1;
1867 } elsif ( $part_pkg->option('selfservice_inbound_format')
1868 or $conf->config('selfservice-default_inbound_cdr_format')
1870 $hash{'inbound'} = 1;
1873 foreach (qw(inbound outbound)) {
1874 # hmm...we can't filter by status here, because there might
1875 # not be cdr_terminations at all. have to go by date.
1876 # find all since the last bill date.
1877 # XXX cdr types? we are going to need them.
1879 my $sum_cdr = $svc_x->sum_cdrs(
1880 'inbound' => ( $_ eq 'inbound' ? 1 : 0 ),
1881 'begin' => ($cust_pkg->last_bill || 0),
1883 'disable_charged_party' => 1,
1885 $hash{$_} = $sum_cdr->hashref;
1888 } # not hiding usage
1892 } # foreach $cust_svc
1895 'svcnum' => $session->{'svcnum'},
1896 'custnum' => $custnum,
1897 'date_format' => $conf->config('date_format') || '%m/%d/%Y',
1898 'view_usage_nodomain' => $conf->exists('selfservice-view_usage_nodomain'),
1901 map { $usage_pools{$_} }
1905 'hide_usage' => $hide_usage,
1910 sub _customer_svc_x {
1911 my($custnum, $svcnum, $table) = (shift, shift, shift);
1912 my $hashref = ref($svcnum) ? $svcnum : { 'svcnum' => $svcnum };
1914 $custnum =~ /^(\d+)$/ or die "illegal custnum";
1915 my $search = " AND custnum = $1";
1916 #$search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
1919 'table' => ($table || 'svc_acct'),
1920 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
1921 'LEFT JOIN cust_pkg USING ( pkgnum ) ',#.
1922 #'LEFT JOIN cust_main USING ( custnum ) ',
1923 'hashref' => $hashref,
1924 'extra_sql' => $search, #important
1929 sub svc_status_html {
1932 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1933 return { 'error' => $session } if $context eq 'error';
1935 #XXX only svc_dsl for now
1936 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl')
1937 or return { 'error' => "Service not found" };
1939 my $html = $svc_x->getstatus_html;
1941 return { 'html' => $html };
1945 sub svc_status_hash {
1948 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1949 return { 'error' => $session } if $context eq 'error';
1951 #XXX only svc_acct for now
1952 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1953 or return { 'error' => "Service not found" };
1955 my ( $html, $hashref ) = $svc_x->export_getstatus;
1960 sub set_svc_status_hash { _svc_method_X(shift, 'export_setstatus') }
1961 sub set_svc_status_listadd { _svc_method_X(shift, 'export_setstatus_listadd') }
1962 sub set_svc_status_listdel { _svc_method_X(shift, 'export_setstatus_listdel') }
1963 sub set_svc_status_vacationadd { _svc_method_X(shift, 'export_setstatus_vacationadd') }
1964 sub set_svc_status_vacationdel { _svc_method_X(shift, 'export_setstatus_vacationdel') }
1967 my( $p, $method ) = @_;
1969 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1970 return { 'error' => $session } if $context eq 'error';
1972 #XXX only svc_acct for now
1973 my $svc_x = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct')
1974 or return { 'error' => "Service not found" };
1976 warn "$method ". join(' / ', map "$_=>".$p->{$_}, keys %$p )
1978 my $error = $svc_x->$method($p); #$p? returns error?
1979 return { 'error' => $error } if $error;
1981 return {}; #? { 'error' => '' }
1985 sub acct_forward_info {
1988 my($context, $session, $custnum) = _custoragent_session_custnum($p);
1989 return { 'error' => $session } if $context eq 'error';
1991 my $svc_forward = _customer_svc_x( $custnum,
1992 { 'srcsvc' => $p->{'svcnum'} },
1995 or return { 'error' => '',
1999 return { 'error' => '',
2000 'dst' => $svc_forward->dst || $svc_forward->dstsvc_acct->email,
2005 sub process_acct_forward {
2007 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2008 return { 'error' => $session } if $context eq 'error';
2010 my $old = _customer_svc_x( $custnum,
2011 { 'srcsvc' => $p->{'svcnum'} },
2015 if ( $p->{'dst'} eq '' ) {
2017 my $error = $old->delete;
2018 return { 'error' => $error };
2020 return { 'error' => '' };
2023 my $new = new FS::svc_forward { 'srcsvc' => $p->{'svcnum'},
2024 'dst' => $p->{'dst'},
2029 $new->svcnum($old->svcnum);
2030 my $cust_svc = $old->cust_svc;
2031 $new->svcpart($old->svcpart);
2032 $new->pkgnuym($old->pkgnum);
2033 $error = $new->replace($old);
2035 my $conf = new FS::Conf;
2036 $new->svcpart($conf->config('selfservice-svc_forward_svcpart'));
2038 my $svc_acct = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_acct' )
2039 or return { 'error' => 'No service' }; #how would we even get here?
2041 $new->pkgnum( $svc_acct->cust_svc->pkgnum );
2043 $error = $new->insert;
2046 return { 'error' => $error };
2050 sub list_dsl_devices {
2053 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2054 return { 'error' => $session } if $context eq 'error';
2056 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2057 or return { 'error' => "Service not found" };
2060 'devices' => [ map {
2061 +{ 'mac_addr' => $_->mac_addr };
2062 } $svc_dsl->dsl_device
2068 sub add_dsl_device {
2071 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2072 return { 'error' => $session } if $context eq 'error';
2074 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2075 or return { 'error' => "Service not found" };
2077 return { 'error' => 'No MAC address supplied' }
2078 unless length($p->{'mac_addr'});
2080 my $dsl_device = new FS::dsl_device { 'svcnum' => $svc_dsl->svcnum,
2081 'mac_addr' => scalar($p->{'mac_addr'}),
2083 my $error = $dsl_device->insert;
2084 return { 'error' => $error };
2088 sub delete_dsl_device {
2091 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2092 return { 'error' => $session } if $context eq 'error';
2094 my $svc_dsl = _customer_svc_x( $custnum, $p->{'svcnum'}, 'svc_dsl' )
2095 or return { 'error' => "Service not found" };
2097 my $dsl_device = qsearchs('dsl_device', { 'svcnum' => $svc_dsl->svcnum,
2098 'mac_addr' => scalar($p->{'mac_addr'}),
2101 or return { 'error' => 'Unknown MAC address: '. $p->{'mac_addr'} };
2103 my $error = $dsl_device->delete;
2104 return { 'error' => $error };
2110 _usage_details( \&_port_graph, $p,
2111 'svcdb' => 'svc_port',
2116 my($svc_port, $begin, $end) = @_;
2118 my $pngOrError = $svc_port->graph_png( start=>$begin, end=> $end );
2119 push @usage, { 'png' => $pngOrError };
2123 sub _list_svc_usage {
2124 my($svc_acct, $begin, $end) = @_;
2126 foreach my $part_export (
2127 map { qsearch ( 'part_export', { 'exporttype' => $_ } ) }
2128 qw( sqlradius sqlradius_withdomain )
2130 push @usage, @ { $part_export->usage_sessions($begin, $end, $svc_acct) };
2135 sub list_svc_usage {
2136 _usage_details(\&_list_svc_usage, @_);
2139 sub _list_support_usage {
2140 my($svc_acct, $begin, $end) = @_;
2142 foreach ( grep { $begin <= $_->_date && $_->_date <= $end }
2143 qsearch('acct_rt_transaction', { 'svcnum' => $svc_acct->svcnum })
2145 push @usage, { 'seconds' => $_->seconds,
2146 'support' => $_->support,
2147 '_date' => $_->_date,
2148 'id' => $_->transaction_id,
2149 'creator' => $_->creator,
2150 'subject' => $_->subject,
2151 'status' => $_->status,
2152 'ticketid' => $_->ticketid,
2158 sub list_support_usage {
2159 _usage_details(\&_list_support_usage, @_);
2162 sub _list_cdr_usage {
2163 # XXX CDR type support...
2164 # XXX any way to do a paged search on this?
2165 # we have to return the results all at once...
2166 my($svc_x, $begin, $end, %opt) = @_;
2167 map [ $_->downstream_csv(%opt, 'keeparray' => 1) ],
2171 'disable_charged_party' => 1,
2176 sub list_cdr_usage {
2178 _usage_details( \&_list_cdr_usage, $p );
2181 sub _usage_details {
2182 my($callback, $p, %opt) = @_;
2183 my $conf = FS::Conf->new;
2185 if ( $conf->exists('selfservice_hide-usage') ) {
2186 return { 'error' => 'Viewing usage is not allowed.' };
2189 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2190 return { 'error' => $session } if $context eq 'error';
2192 my $search = { 'svcnum' => $p->{'svcnum'} };
2193 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2195 my $cust_svc = qsearchs( 'cust_svc', $search );
2196 return { 'error' => 'No service selected in list_svc_usage' }
2199 my $svc_x = $cust_svc->svc_x;
2200 my $svcdb = $svc_x->table;
2201 my $cust_pkg = $cust_svc->cust_pkg;
2202 my $freq = $cust_pkg->part_pkg->freq;
2205 if ( $svcdb eq 'svc_phone' or $svcdb eq 'svc_pbx' ) {
2207 if ( $p->{inbound} ) {
2208 $format = $cust_pkg->part_pkg->option('selfservice_inbound_format')
2209 || $conf->config('selfservice-default_inbound_cdr_format')
2210 || 'source_default';
2211 $callback_opt{inbound} = 1;
2213 $format = $cust_pkg->part_pkg->option('selfservice_format')
2214 || $conf->config('selfservice-default_cdr_format')
2218 $callback_opt{format} = $format;
2219 $callback_opt{use_clid} = 1;
2220 $header = [ split(',', FS::cdr::invoice_header($format) ) ];
2223 my $start = $cust_pkg->setup;
2224 #my $end = $cust_pkg->bill; # or time?
2227 unless ( $p->{beginning} ) {
2228 $p->{beginning} = $cust_pkg->last_bill;
2229 $p->{ending} = $end;
2232 die "illegal beginning" if $p->{beginning} !~ /^\d*$/;
2233 die "illegal ending" if $p->{ending} !~ /^\d*$/;
2235 my (@usage) = &$callback($svc_x, $p->{beginning}, $p->{ending},
2239 if ( $conf->exists('selfservice-hide_cdr_price') ) {
2240 # ugly kludge, I know
2241 my ($delete_col) = grep { $header->[$_] eq 'Price' } (0..scalar(@$header));
2242 if (defined $delete_col) {
2243 delete($_->[$delete_col]) foreach ($header, @usage);
2247 #kinda false laziness with FS::cust_main::bill, but perhaps
2248 #we should really change this bit to DateTime and DateTime::Duration
2250 #change this bit to use Date::Manip? CAREFUL with timezones (see
2251 # mailing list archive)
2252 my ($nsec,$nmin,$nhour,$nmday,$nmon,$nyear) =
2253 (localtime($p->{ending}) )[0,1,2,3,4,5];
2254 my ($psec,$pmin,$phour,$pmday,$pmon,$pyear) =
2255 (localtime($p->{beginning}) )[0,1,2,3,4,5];
2257 if ( $freq =~ /^\d+$/ ) {
2259 until ( $nmon < 12 ) { $nmon -= 12; $nyear++; }
2261 until ( $pmon >= 0 ) { $pmon += 12; $pyear--; }
2262 } elsif ( $freq =~ /^(\d+)w$/ ) {
2264 $nmday += $weeks * 7;
2265 $pmday -= $weeks * 7;
2266 } elsif ( $freq =~ /^(\d+)d$/ ) {
2270 } elsif ( $freq =~ /^(\d+)h$/ ) {
2275 return { 'error' => "unparsable frequency: ". $freq };
2278 my $previous = timelocal_nocheck($psec,$pmin,$phour,$pmday,$pmon,$pyear);
2279 my $next = timelocal_nocheck($nsec,$nmin,$nhour,$nmday,$nmon,$nyear);
2283 'svcnum' => $p->{svcnum},
2284 'beginning' => $p->{beginning},
2285 'ending' => $p->{ending},
2286 'inbound' => $p->{inbound},
2287 'previous' => ($previous > $start) ? $previous : $start,
2288 'next' => ($next < $end) ? $next : $end,
2289 'header' => $header,
2297 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2298 return { 'error' => $session } if $context eq 'error';
2300 my $search = { 'custnum' => $custnum };
2301 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2302 my $cust_main = qsearchs('cust_main', $search )
2303 or return { 'error' => "unknown custnum $custnum" };
2305 my $status = $cust_main->status;
2307 my %order_pkg_options = ();
2308 if ( $p->{locationnum} > 0 ) {
2309 $order_pkg_options{locationnum} = delete($p->{locationnum});
2310 } elsif ( $p->{address1} ) {
2311 $order_pkg_options{'cust_location'} = new FS::cust_location {
2312 map { $_ => $p->{$_} }
2313 qw( address1 address2 city county state zip country )
2317 #false laziness w/ClientAPI/Signup.pm
2319 my $cust_pkg = new FS::cust_pkg ( {
2320 'custnum' => $custnum,
2321 'pkgpart' => $p->{'pkgpart'},
2322 'quantity' => $p->{'quantity'} || 1,
2324 my $error = $cust_pkg->check;
2325 return { 'error' => $error } if $error;
2328 unless ( $p->{'svcpart'} eq 'none' ) {
2332 if ( $p->{'svcpart'} =~ /^(\d+)$/ ) {
2334 my $part_svc = qsearchs('part_svc', { 'svcpart' => $svcpart } );
2335 return { 'error' => "Unknown svcpart $svcpart" } unless $part_svc;
2336 $svcdb = $part_svc->svcdb;
2338 $svcdb = 'svc_acct';
2340 $svcpart ||= $cust_pkg->part_pkg->svcpart($svcdb);
2343 'svc_acct' => [ qw( username domsvc _password sec_phrase popnum ) ],
2344 'svc_domain' => [ qw( domain ) ],
2345 'svc_phone' => [ qw( phonenum pin sip_password phone_name ) ],
2346 'svc_external' => [ qw( id title ) ],
2347 'svc_pbx' => [ qw( id title ) ],
2350 my $svc_x = "FS::$svcdb"->new( {
2351 'svcpart' => $svcpart,
2352 map { $_ => $p->{$_} } @{$fields{$svcdb}}
2355 if ( $svcdb eq 'svc_acct' && exists($p->{"snarf_machine1"}) ) {
2358 while ( length($p->{"snarf_machine$snarfnum"}) ) {
2359 my $acct_snarf = new FS::acct_snarf ( {
2360 'machine' => $p->{"snarf_machine$snarfnum"},
2361 'protocol' => $p->{"snarf_protocol$snarfnum"},
2362 'username' => $p->{"snarf_username$snarfnum"},
2363 '_password' => $p->{"snarf_password$snarfnum"},
2366 push @acct_snarf, $acct_snarf;
2368 $svc_x->child_objects( \@acct_snarf );
2371 my $y = $svc_x->setdefault; # arguably should be in new method
2372 return { 'error' => $y } if $y && !ref($y);
2374 $error = $svc_x->check;
2375 return { 'error' => $error } if $error;
2381 $error = $cust_main->order_pkg(
2382 'cust_pkg' => $cust_pkg,
2387 return { 'error' => $error } if $error;
2389 my $conf = new FS::Conf;
2390 if ( $conf->exists('signup_server-realtime') ) {
2392 my $bill_error = _do_bop_realtime( $cust_main, $status );
2395 $cust_pkg->cancel('quiet'=>1);
2398 $cust_pkg->reexport;
2402 $cust_pkg->reexport;
2405 my $svcnum = $svc[0] ? $svc[0]->svcnum : '';
2407 return { error=>'', pkgnum=>$cust_pkg->pkgnum, svcnum=>$svcnum };
2414 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2415 return { 'error' => $session } if $context eq 'error';
2417 my $conf = new FS::Conf;
2418 my $immutable = $conf->exists('selfservice_immutable-package');
2419 return { 'error' => "Package modification disabled" } if $immutable;
2421 my $search = { 'custnum' => $custnum };
2422 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2423 my $cust_main = qsearchs('cust_main', $search )
2424 or return { 'error' => "unknown custnum $custnum" };
2426 my $status = $cust_main->status;
2427 my $cust_pkg = qsearchs('cust_pkg', { 'pkgnum' => $p->{pkgnum} } )
2428 or return { 'error' => "unknown package $p->{pkgnum}" };
2430 #if someone does need self-service package change of suspended packages,
2431 # figure out how to be more discriminating
2432 return { error=>"Can't change a suspended package", pkgnum=>$cust_pkg->pkgnum}
2433 if $cust_pkg->status eq 'suspended';
2435 my $err_or_cust_pkg = $cust_pkg->change( 'pkgpart' => $p->{'pkgpart'},
2436 'quantity' => $p->{'quantity'} || 1,
2439 return { error=>$err_or_cust_pkg, pkgnum=>$cust_pkg->pkgnum }
2440 unless ref($err_or_cust_pkg);
2442 if ( $conf->exists('signup_server-realtime') ) {
2444 my $bill_error = _do_bop_realtime( $cust_main, $status, 'no_credit'=>1 );
2447 $err_or_cust_pkg->suspend;
2450 $err_or_cust_pkg->reexport;
2454 $err_or_cust_pkg->reexport;
2457 return { error => '', pkgnum => $cust_pkg->pkgnum };
2461 sub order_recharge {
2464 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2465 return { 'error' => $session } if $context eq 'error';
2467 my $search = { 'custnum' => $custnum };
2468 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2469 my $cust_main = qsearchs('cust_main', $search )
2470 or return { 'error' => "unknown custnum $custnum" };
2472 my $status = $cust_main->status;
2473 my $cust_svc = qsearchs( 'cust_svc', { 'svcnum' => $p->{'svcnum'} } )
2474 or return { 'error' => "unknown service " . $p->{'svcnum'} };
2476 my $svc_x = $cust_svc->svc_x;
2477 my $part_pkg = $cust_svc->cust_pkg->part_pkg;
2480 map { $_ =~ /^recharge_(.*)$/; $1, $part_pkg->option($_, 1) }
2481 qw ( recharge_seconds recharge_upbytes recharge_downbytes
2482 recharge_totalbytes );
2483 my $amount = $part_pkg->option('recharge_amount', 1);
2485 my ($l, $v, $d) = $cust_svc->label; # blah
2486 my $pkg = "Recharge $v";
2488 my $bill_error = $cust_main->charge($amount, $pkg,
2489 "time: $vhash{seconds}, up: $vhash{upbytes}," .
2490 "down: $vhash{downbytes}, total: $vhash{totalbytes}",
2491 $part_pkg->taxclass); #meh
2493 my $conf = new FS::Conf;
2494 if ( $conf->exists('signup_server-realtime') && !$bill_error ) {
2496 $bill_error = _do_bop_realtime( $cust_main, $status );
2501 my $error = $svc_x->recharge (\%vhash);
2502 return { 'error' => $error } if $error;
2506 my $error = $bill_error;
2507 $error ||= $svc_x->recharge (\%vhash);
2508 return { 'error' => $error } if $error;
2511 return { error => '', svc => $cust_svc->part_svc->svc };
2515 sub _do_bop_realtime {
2516 my ($cust_main, $status, %opt) = @_;
2518 my $old_balance = $cust_main->balance;
2520 my $bill_error = $cust_main->bill
2521 || $cust_main->apply_payments_and_credits;
2523 $bill_error ||= $cust_main->realtime_collect('selfservice' => 1)
2524 if $cust_main->payby =~ /^(CARD|CHEK)$/;
2526 if ( $cust_main->balance > $old_balance
2527 && $cust_main->balance > 0
2528 && ( $cust_main->payby !~ /^(BILL|DCRD|DCHK)$/
2529 || $status eq 'suspended'
2533 unless ( $opt{'no_credit'} ) {
2534 #this makes sense. credit is "un-doing" the invoice
2535 my $conf = new FS::Conf;
2536 $cust_main->credit( sprintf("%.2f", $cust_main->balance-$old_balance ),
2537 'self-service decline',
2538 reason_type=>$conf->config('signup_credit_type'),
2540 $cust_main->apply_credits( 'order' => 'newest' );
2543 return { 'error' => '_decline', 'bill_error' => $bill_error };
2552 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2553 return { 'error' => $session } if $context eq 'error';
2555 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2556 or return { 'error' => "unknown custnum $custnum" };
2558 my @cust_pkg = sort { $a->bill <=> $b->bill }
2559 grep { $_->part_pkg->freq ne '0' }
2560 $cust_main->ncancelled_pkgs;
2562 #return { 'error' => 'No active packages to renew.' } unless @cust_pkg;
2564 my $total = $cust_main->balance;
2567 my $bill = $_->bill;
2568 $total += $_->part_pkg->base_recur($_, \$bill);
2569 my $renew_date = $_->part_pkg->add_freq($_->bill);
2571 'pkgnum' => $_->pkgnum,
2572 'amount' => sprintf('%.2f', $total),
2573 'bill_date' => $_->bill,
2574 'bill_date_pretty' => time2str('%x', $_->bill),
2575 'renew_date' => $renew_date,
2576 'renew_date_pretty' => time2str('%x', $renew_date),
2577 'expire_date' => $_->expire,
2578 'expire_date_pretty' => time2str('%x', $_->expire),
2583 return { 'dates' => \@array };
2587 sub payment_info_renew_info {
2589 my $renew_info = renew_info($p);
2590 my $payment_info = payment_info($p);
2591 return { %$renew_info,
2599 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2600 return { 'error' => $session } if $context eq 'error';
2602 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2603 or return { 'error' => "unknown custnum $custnum" };
2605 my $date = $p->{'date'};
2609 #freeside-daily -n -d $date fs_daily $custnum
2610 $cust_main->bill_and_collect( 'time' => $date,
2611 'invoice_time' => $now,
2612 'actual_time' => $now,
2613 'check_freq' => '1d',
2616 return { 'error' => '' };
2622 my $session = _cache->get($p->{'session_id'})
2623 or return { 'error' => "Can't resume session" }; #better error message
2625 my $custnum = $session->{'custnum'};
2627 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2628 or return { 'error' => "unknown custnum $custnum" };
2630 my $conf = new FS::Conf;
2632 $conf->config('selfservice-self_suspend_reason', $cust_main->agentnum)
2633 or return { 'error' => 'Permission denied' };
2635 my $pkgnum = $p->{'pkgnum'};
2637 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2638 'pkgnum' => $pkgnum, } )
2639 or return { 'error' => "unknown pkgnum $pkgnum" };
2641 my $error = $cust_pkg->suspend(reason => $reasonnum);
2642 return { 'error' => $error };
2648 my $session = _cache->get($p->{'session_id'})
2649 or return { 'error' => "Can't resume session" }; #better error message
2651 my $custnum = $session->{'custnum'};
2653 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
2654 or return { 'error' => "unknown custnum $custnum" };
2656 my $pkgnum = $p->{'pkgnum'};
2658 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2659 'pkgnum' => $pkgnum, } )
2660 or return { 'error' => "unknown pkgnum $pkgnum" };
2662 my $error = $cust_pkg->cancel('quiet' => 1);
2663 return { 'error' => $error };
2667 sub provision_phone {
2670 @bulkdid = @{$p->{'bulkdid'}} if $p->{'bulkdid'};
2672 #editing an existing phone number
2673 if ( $p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/ ) {
2674 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2675 return { 'error' => $session } if $context eq 'error';
2677 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2678 return { 'error' => 'service not found' } unless $svc_phone;
2679 return { 'error' => 'invalid svcnum' }
2680 if $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum != $custnum;
2682 $svc_phone->email($p->{'email'})
2683 if $svc_phone->email ne $p->{'email'} && $p->{'email'} =~ /^([\w\.\d@]+|)$/;
2684 $svc_phone->forwarddst($p->{'forwarddst'})
2685 if $svc_phone->forwarddst ne $p->{'forwarddst'}
2686 && $p->{'forwarddst'} =~ /^(\d+|)$/;
2687 return { 'error' => $svc_phone->replace };
2691 unless ( $p->{'lnp'} ) {
2692 $p->{'lnp_desired_due_date'} = parse_datetime($p->{'lnp_desired_due_date'});
2693 $p->{'lnp_status'} = "portingin";
2694 return _provision( 'FS::svc_phone',
2695 [qw(lnp_desired_due_date lnp_other_provider
2696 lnp_other_provider_account phonenum countrycode lnp_status)],
2697 [qw(phonenum countrycode)],
2703 # single DID order (the usual case)
2704 unless (scalar(@bulkdid)) {
2705 return _provision( 'FS::svc_phone',
2706 [qw(phonenum countrycode)],
2707 [qw(phonenum countrycode)],
2713 # bulk DID order case
2715 foreach my $did ( @bulkdid ) {
2716 $did =~ s/[^0-9]//g;
2717 $error = _provision( 'FS::svc_phone',
2718 [qw(phonenum countrycode)],
2719 [qw(phonenum countrycode)],
2721 'pkgnum' => $p->{'pkgnum'},
2722 'svcpart' => $p->{'svcpart'},
2724 'countrycode' => $p->{'countrycode'},
2725 'session_id' => $p->{'session_id'},
2728 return $error if ($error->{'error'} && length($error->{'error'}) > 1);
2730 { 'bulkdid' => [ @bulkdid ], 'svc' => $error->{'svc'} }
2735 warn "provision_pbx called\n"
2738 warn "provision_pbx calling _provision\n"
2740 _provision( 'FS::svc_pbx',
2741 [qw(id title max_extensions max_simultaneous ip_addr)],
2742 [qw(id title max_extensions max_simultaneous ip_addr)],
2748 sub provision_acct {
2750 warn "provision_acct called\n"
2753 return { 'error' => gettext('passwords_dont_match') }
2754 if $p->{'_password'} ne $p->{'_password2'};
2755 return { 'error' => gettext('empty_password') }
2756 unless length($p->{'_password'});
2758 if ($p->{'domsvc'}) {
2759 my %domains = domain_select_hash FS::svc_acct(map { $_ => $p->{$_} }
2760 qw ( svcpart pkgnum ) );
2761 return { 'error' => gettext('invalid_domain') }
2762 unless ($domains{$p->{'domsvc'}});
2765 warn "provision_acct calling _provision\n"
2767 _provision( 'FS::svc_acct',
2768 [qw(username _password domsvc)],
2769 [qw(username _password domsvc)],
2775 sub provision_external {
2777 #_provision( 'FS::svc_external', [qw(id title)], [qw(id title)], $p, @_ );
2778 _provision( 'FS::svc_external',
2786 sub provision_forward {
2788 _provision( 'FS::svc_forward',
2789 ['srcsvc','src','dstsvc','dst'],
2796 my( $class, $fields, $return_fields, $p ) = splice(@_, 0, 4);
2797 warn "_provision called for $class\n"
2800 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2801 return { 'error' => $session } if $context eq 'error';
2803 my $search = { 'custnum' => $custnum };
2804 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2805 my $cust_main = qsearchs('cust_main', $search )
2806 or return { 'error' => "unknown custnum $custnum" };
2808 my $pkgnum = $p->{'pkgnum'};
2810 warn "searching for custnum $custnum pkgnum $pkgnum\n"
2812 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2813 'pkgnum' => $pkgnum,
2815 or return { 'error' => "unknown pkgnum $pkgnum" };
2817 warn "searching for svcpart ". $p->{'svcpart'}. "\n"
2819 my $part_svc = qsearchs('part_svc', { 'svcpart' => $p->{'svcpart'} } )
2820 or return { 'error' => "unknown svcpart $p->{'svcpart'}" };
2822 return { error=> 'svcpart '. $p->{'svcpart'}. " is not a $class definition" }
2823 if $class ne 'FS::'. $part_svc->svcdb;
2825 warn "creating $class record\n"
2827 my $svc_x = $class->new( {
2828 'pkgnum' => $p->{'pkgnum'},
2829 'svcpart' => $p->{'svcpart'},
2830 map { $_ => $p->{$_} } @$fields
2833 my %insert_args = ();
2834 #i shouldn't be a special case here (pass an option or something)
2835 if ( $class eq 'FS::svc_phone'
2836 && grep length($p->{$_}), @location_editable_fields
2839 $insert_args{'cust_location'} = new FS::cust_location {
2840 map { $_ => $p->{$_} } @location_editable_fields
2844 warn "inserting $class record\n"
2846 my $error = $svc_x->insert(%insert_args);
2849 warn "finding inserted record for svcnum ". $svc_x->svcnum. "\n"
2851 $svc_x = qsearchs($svc_x->table, { 'svcnum' => $svc_x->svcnum })
2854 my $return = { 'svc' => $part_svc->svc,
2856 map { $_ => $svc_x->get($_) } @$return_fields
2858 warn "_provision returning ". Dumper($return). "\n"
2867 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2868 return { 'error' => $session } if $context eq 'error';
2870 my $search = { 'custnum' => $custnum };
2871 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2872 my $cust_main = qsearchs('cust_main', $search )
2873 or return { 'error' => "unknown custnum $custnum" };
2875 my $pkgnum = $p->{'pkgnum'};
2877 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
2878 'pkgnum' => $pkgnum,
2880 or return { 'error' => "unknown pkgnum $pkgnum" };
2882 my $svcpart = $p->{'svcpart'};
2884 my $pkg_svc = qsearchs('pkg_svc', { 'pkgpart' => $cust_pkg->pkgpart,
2885 'svcpart' => $svcpart, } )
2886 or return { 'error' => "unknown svcpart $svcpart for pkgnum $pkgnum" };
2887 my $part_svc = $pkg_svc->part_svc;
2889 my $conf = new FS::Conf;
2892 'svc' => $part_svc->svc,
2893 'svcdb' => $part_svc->svcdb,
2894 'pkgnum' => $pkgnum,
2895 'svcpart' => $svcpart,
2896 'custnum' => $custnum,
2898 'security_phrase' => 0, #XXX !
2899 'svc_acct_pop' => [], #XXX !
2901 'init_popstate' => '',
2906 small_custview( $cust_main, $conf->config('countrydefault') ),
2910 if ($p->{'svcnum'} && $p->{'svcnum'} =~ /^\d+$/
2911 && $ret->{'svcdb'} eq 'svc_phone') {
2912 $ret->{'svcnum'} = $p->{'svcnum'};
2913 my $svc_phone = qsearchs('svc_phone', { svcnum => $p->{'svcnum'} });
2914 if ( $svc_phone && $svc_phone->cust_svc->cust_pkg->custnum == $custnum ) {
2915 $ret->{'email'} = $svc_phone->email;
2916 $ret->{'forwarddst'} = $svc_phone->forwarddst;
2920 if ($ret->{'svcdb'} eq 'svc_forward') {
2921 $ret->{'forward_emails'} = {$cust_pkg->forward_emails()};
2927 sub unprovision_svc {
2930 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2931 return { 'error' => $session } if $context eq 'error';
2933 my $search = { 'custnum' => $custnum };
2934 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2935 my $cust_main = qsearchs('cust_main', $search )
2936 or return { 'error' => "unknown custnum $custnum" };
2938 my $svcnum = $p->{'svcnum'};
2940 my $cust_svc = qsearchs('cust_svc', { 'svcnum' => $svcnum, } )
2941 or return { 'error' => "unknown svcnum $svcnum" };
2943 return { 'error' => "Service $svcnum does not belong to customer $custnum" }
2944 unless $cust_svc->cust_pkg->custnum == $custnum;
2946 my $conf = new FS::Conf;
2948 return { 'svc' => $cust_svc->part_svc->svc,
2949 'error' => $cust_svc->cancel,
2951 small_custview( $cust_main, $conf->config('countrydefault') ),
2956 sub myaccount_passwd {
2958 my($context, $session, $custnum) = _custoragent_session_custnum($p);
2959 return { 'error' => $session } if $context eq 'error';
2961 return { 'error' => "New passwords don't match." }
2962 if $p->{'new_password'} ne $p->{'new_password2'};
2964 return { 'error' => 'Enter new password' }
2965 unless length($p->{'new_password'});
2967 #my $search = { 'custnum' => $custnum };
2968 #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
2969 $custnum =~ /^(\d+)$/ or die "illegal custnum";
2970 my $search = " AND custnum = $1";
2971 $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
2973 my $svc_acct = qsearchs( {
2974 'table' => 'svc_acct',
2975 'addl_from' => 'LEFT JOIN cust_svc USING ( svcnum ) '.
2976 'LEFT JOIN cust_pkg USING ( pkgnum ) '.
2977 'LEFT JOIN cust_main USING ( custnum ) ',
2978 'hashref' => { 'svcnum' => $p->{'svcnum'}, },
2979 'extra_sql' => $search, #important
2981 or return { 'error' => "Service not found" };
2985 my $conf = new FS::Conf;
2987 return { 'error' => 'Incorrect current password.' }
2988 if ( exists($p->{'old_password'})
2989 || $conf->exists('selfservice-password_change_oldpass')
2991 && ! $svc_acct->check_password($p->{'old_password'});
2993 $error = 'Password too short.'
2994 if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
2995 $error = 'Password too long.'
2996 if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
2998 $svc_acct->set_password($p->{'new_password'});
2999 $error ||= $svc_acct->replace();
3001 #regular pw change in self-service should change contact pw too, otherwise its
3002 #way too confusing. hell its confusing they're separate at all, but alas.
3003 #need to support the "ISP provides email that's used as a contact email" case
3005 my $contact = FS::contact->by_selfservice_email($svc_acct->email);
3006 if ( $contact && $contact->custnum == $custnum ) {
3007 #svc_acct was successful but this one returns an error? "shouldn't happen"
3008 $error ||= $contact->change_password($p->{'new_password'});
3011 my($label, $value) = $svc_acct->cust_svc->label;
3013 return { 'error' => $error,
3020 # sub contact_passwd {
3022 # my($context, $session, $custnum) = _custoragent_session_custnum($p);
3023 # return { 'error' => $session } if $context eq 'error';
3025 # return { 'error' => 'Not logged in as a contact.' }
3026 # unless $session->{'contactnum'};
3028 # return { 'error' => "New passwords don't match." }
3029 # if $p->{'new_password'} ne $p->{'new_password2'};
3031 # return { 'error' => 'Enter new password' }
3032 # unless length($p->{'new_password'});
3034 # #my $search = { 'custnum' => $custnum };
3035 # #$search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3036 # $custnum =~ /^(\d+)$/ or die "illegal custnum";
3037 # my $search = " AND selfservice_access IS NOT NULL ".
3038 # " AND selfservice_access = 'Y' ".
3039 # " AND ( disabled IS NULL OR disabled = '' )".
3040 # " AND custnum IS NOT NULL AND custnum = $1";
3041 # $search .= " AND agentnum = ". $session->{'agentnum'} if $context eq 'agent';
3043 # my $contact = qsearchs( {
3044 # 'table' => 'contact',
3045 # 'addl_from' => 'LEFT JOIN cust_main USING ( custnum ) ',
3046 # 'hashref' => { 'contactnum' => $session->{'contactnum'}, },
3047 # 'extra_sql' => $search, #important
3049 # or return { 'error' => "Email not found" }; #? how did we get logged in?
3050 # # deleted since then?
3054 # # use these svc_acct length restrictions??
3055 # my $conf = new FS::Conf;
3056 # $error = 'Password too short.'
3057 # if length($p->{'new_password'}) < ($conf->config('passwordmin') || 6);
3058 # $error = 'Password too long.'
3059 # if length($p->{'new_password'}) > ($conf->config('passwordmax') || 8);
3061 # $error ||= $contact->change_password($p->{'new_password'});
3063 # return { 'error' => $error, };
3070 my $info = skin_info($p);
3072 my $conf = new FS::Conf;
3073 my $verification = $conf->config('selfservice-password_reset_verification')
3074 or return { %$info, 'error' => 'Password resets disabled' };
3079 if ( $p->{'email'} ) { #new-style, changes contact and svc_acct
3081 $contact = FS::contact->by_selfservice_email($p->{'email'});
3083 $cust_main = $contact->cust_main if $contact;
3085 #also look for an svc_acct, otherwise it would be super confusing
3087 my($username, $domain) = split('@', $p->{'email'});
3088 my $svc_domain = qsearchs('svc_domain', { 'domain' => $domain } );
3089 if ( $svc_domain ) {
3090 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3091 'domsvc' => $svc_domain->svcnum }
3094 my $cust_pkg = $svc_acct->cust_svc->cust_pkg;
3095 $cust_main ||= $cust_pkg->cust_main if $cust_pkg;
3097 #precaution: don't change svc_acct password not part of the same
3098 # customer as contact
3099 $svc_acct = '' if ! $cust_pkg
3100 || $cust_pkg->custnum != $cust_main->custnum;
3105 return { %$info, 'error' => 'Email address not found' }
3106 unless $contact || $svc_acct;
3108 } elsif ( $p->{'username'} ) { #old style, looks in svc_acct only
3110 my $svc_domain = qsearchs('svc_domain', { 'domain' => $p->{'domain'} } )
3111 or return { %$info, 'error' => 'Account not found' };
3113 $svc_acct = qsearchs('svc_acct', { 'username' => $p->{'username'},
3114 'domsvc' => $svc_domain->svcnum }
3116 or return { %$info, 'error' => 'Account not found' };
3118 my $cust_pkg = $svc_acct->cust_svc->cust_pkg
3119 or return { %$info, 'error' => 'Account not found' };
3121 $cust_main = $cust_pkg->cust_main;
3126 'email' => sub { 1; },
3128 my( $p, $cust_main ) = @_;
3129 $cust_main->payby =~ /^(CARD|DCRD|CHEK|DCHK)$/
3130 && $p->{'paymask'} eq substr($cust_main->paymask, -4)
3133 my( $p, $cust_main ) = @_;
3134 my $cust_pay = qsearchs({
3135 'table' => 'cust_pay',
3136 'hashref' => { 'custnum' => $cust_main->custnum },
3137 'order_by' => 'ORDER BY _date DESC LIMIT 1',
3141 $p->{'amount'} == $cust_pay->paid;
3144 my( $p, $cust_main ) = @_;
3145 $p->{'zip'} eq $cust_main->zip
3146 || ( $cust_main->ship_zip && $p->{'zip'} eq $cust_main->ship_zip );
3150 foreach my $verify ( split(',', $verification) ) {
3152 &{ $verify{$verify} }( $p, $cust_main )
3153 or return { %$info, 'error' => 'Account not found' };
3157 #okay, we're verified
3161 my $error = $contact->send_reset_email(
3162 'svcnum' => ($svc_acct ? $svc_acct->svcnum : ''),
3166 return { %$info, 'error' => $error }; #????
3169 } elsif ( $svc_acct ) {
3171 #create a unique session
3173 my $reset_session = {
3174 'svcnum' => $svc_acct->svcnum,
3178 my $timeout = '1 hour'; #?
3180 my $reset_session_id;
3182 $reset_session_id = sha512_hex(time(). {}. rand(). $$)
3183 } until ( ! defined _cache->get("reset_passwd_$reset_session_id") );
3186 _cache->set( "reset_passwd_$reset_session_id", $reset_session, $timeout );
3190 my $msgnum = $conf->config('selfservice-password_reset_msgnum',
3191 $cust_main->agentnum);
3192 #die "selfservice-password_reset_msgnum unset" unless $msgnum;
3193 return { %$info, 'error' => "selfservice-password_reset_msgnum unset" }
3195 my $msg_template = qsearchs('msg_template', { msgnum => $msgnum } );
3196 my $error = $msg_template->send( 'cust_main' => $cust_main,
3197 'object' => $svc_acct,
3198 'substitutions' => {
3199 'session_id' => $reset_session_id,
3203 return { %$info, 'error' => $error }; #????
3208 return { %$info, 'error' => '' };
3211 sub check_reset_passwd {
3214 my $conf = new FS::Conf;
3215 my $verification = $conf->config('selfservice-password_reset_verification')
3216 or return { 'error' => 'Password resets disabled' };
3218 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3219 or return { 'error' => "Can't resume session" }; #better error message
3221 if ( $reset_session->{'svcnum'} ) {
3223 my $svcnum = $reset_session->{'svcnum'};
3225 my $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3226 or return { 'error' => "Service not found" };
3228 $p->{'agentnum'} = $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3229 my $info = skin_info($p);
3233 'session_id' => $p->{'session_id'},
3234 'username' => $svc_acct->username,
3237 } elsif ( $reset_session->{'contactnum'} ) {
3239 my $contactnum = $reset_session->{'contactnum'};
3241 my $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3242 or return { 'error' => "Contact not found" };
3244 my @contact_email = $contact->contact_email;
3245 return { 'error' => 'No contact email' } unless @contact_email;
3247 $p->{'agentnum'} = $contact->cust_main->agentnum;
3248 my $info = skin_info($p);
3252 'session_id' => $p->{'session_id'},
3253 'email' => $contact_email[0]->email, #the first?
3258 return { 'error' => 'No svcnum or contactnum in session' }; #??
3264 sub process_reset_passwd {
3267 my $conf = new FS::Conf;
3268 my $verification = $conf->config('selfservice-password_reset_verification')
3269 or return { 'error' => 'Password resets disabled' };
3271 my $reset_session = _cache->get('reset_passwd_'. $p->{'session_id'})
3272 or return { 'error' => "Can't resume session" }; #better error message
3277 if ( $reset_session->{'svcnum'} ) {
3279 my $svcnum = $reset_session->{'svcnum'};
3281 $svc_acct = qsearchs('svc_acct', { 'svcnum' => $svcnum } )
3282 or return { 'error' => "Service not found" };
3284 $p->{'agentnum'} ||= $svc_acct->cust_svc->cust_pkg->cust_main->agentnum;
3285 $info ||= skin_info($p);
3290 if ( $reset_session->{'contactnum'} ) {
3292 my $contactnum = $reset_session->{'contactnum'};
3294 $contact = qsearchs('contact', { 'contactnum' => $contactnum } )
3295 or return { 'error' => "Contact not found" };
3297 $p->{'agentnum'} ||= $contact->cust_main->agentnum;
3298 $info ||= skin_info($p);
3302 return { %$info, 'error' => "New passwords don't match." }
3303 if $p->{'new_password'} ne $p->{'new_password2'};
3305 return { %$info, 'error' => 'Enter new password' }
3306 unless length($p->{'new_password'});
3310 $svc_acct->set_password($p->{'new_password'});
3311 my $error = $svc_acct->replace();
3313 return { %$info, 'error' => $error } if $error;
3315 #my($label, $value) = $svc_acct->cust_svc->label;
3316 #return { 'error' => $error,
3317 # #'label' => $label,
3318 # #'value' => $value,
3325 my $error = $contact->change_password($p->{'new_password'});
3327 return { %$info, 'error' => $error }; # if $error;
3331 #password changed ,so remove session, don't want it reused
3332 _cache->remove($p->{'session_id'});
3334 return { %$info, 'error' => '' };
3340 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3341 return { 'error' => $session } if $context eq 'error';
3344 if ( $session->{'pkgnum'} ) {
3346 #tickets for specific service with pkg-balances on
3347 my $cust_pkg = qsearchs('cust_pkg', { 'custnum' => $custnum,
3348 'pkgnum' => $session->{'pkgnum'} })
3349 or return { 'error' => 'unknown package' };
3350 foreach my $cust_svc ( $cust_pkg->cust_svc ) {
3351 push @tickets, $cust_svc->tickets( $p->{status} );
3356 my $cust_main = qsearchs('cust_main', { 'custnum' => $custnum } )
3357 or return { 'error' => "unknown custnum $custnum" };
3359 @tickets = $cust_main->tickets( $p->{status} );
3362 # unavoidable false laziness w/ httemplate/view/cust_main/tickets.html
3363 if ( $FS::TicketSystem::system && FS::TicketSystem->selfservice_priority ) {
3364 my $conf = new FS::Conf;
3365 my $dir = $conf->exists('ticket_system-priority_reverse') ? -1 : 1;
3369 ($a->{'_selfservice_priority'} eq '') <=>
3370 ($b->{'_selfservice_priority'} eq '')
3373 ($b->{'_selfservice_priority'} <=> $a->{'_selfservice_priority'})
3379 +{ tickets => \@tickets };
3386 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3387 return { 'error' => $session } if $context eq 'error';
3389 warn "$me create_ticket: initializing ticket system\n" if $DEBUG;
3390 FS::TicketSystem->init();
3392 my $conf = new FS::Conf;
3393 my $queue = $p->{'queue'}
3394 || $conf->config('ticket_system-selfservice_queueid')
3395 || $conf->config('ticket_system-default_queueid');
3397 warn "$me create_ticket: creating ticket\n" if $DEBUG;
3398 my $err_or_ticket = FS::TicketSystem->create_ticket(
3399 '', #create RT session based on FS CurrentUser (fs_selfservice)
3401 'custnum' => $custnum,
3402 'svcnum' => $session->{'svcnum'},
3403 map { $_ => $p->{$_} } qw( requestor cc subject message mime_type )
3406 if ( ref($err_or_ticket) ) {
3407 warn "$me create_ticket: successful: ". $err_or_ticket->id. "\n"
3409 return { 'error' => '',
3410 'ticket_id' => $err_or_ticket->id,
3413 warn "$me create_ticket: unsuccessful: $err_or_ticket\n"
3415 return { 'error' => $err_or_ticket };
3423 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3424 return { 'error' => $session } if $context eq 'error';
3426 return { error => 'requested format not implemented' }
3427 unless ($p->{'format'} eq 'csv' || $p->{'format'} eq 'xls');
3429 my $conf = new FS::Conf;
3430 my $age_threshold = 0;
3431 $age_threshold = time() - $conf->config('selfservice-recent-did-age')
3432 if ($p->{'recentonly'} && $conf->exists('selfservice-recent-did-age'));
3434 my $search = { 'custnum' => $custnum };
3435 $search->{'agentnum'} = $session->{'agentnum'} if $context eq 'agent';
3436 my $cust_main = qsearchs('cust_main', $search )
3437 or return { 'error' => "unknown custnum $custnum" };
3439 # does it make more sense to just run one sql query for this instead of all the
3440 # insanity below? would increase performance greately for large data sets?
3442 foreach my $cust_pkg ( $cust_main->ncancelled_pkgs ) {
3443 my @part_svc = $cust_pkg->part_svc;
3444 foreach my $part_svc ( @part_svc ) {
3445 if($part_svc->svcdb eq 'svc_phone'){
3446 my @cust_pkg_svc = @{$part_svc->cust_pkg_svc};
3447 foreach my $cust_pkg_svc ( @cust_pkg_svc ) {
3448 push @svc_phone, $cust_pkg_svc->svc_x
3449 if $cust_pkg_svc->date_inserted >= $age_threshold;
3457 my($xls_r,$xls_c) = (0,0);
3460 my @fields = qw( countrycode phonenum pin sip_password phone_name );
3461 if($p->{'format'} eq 'csv') {
3462 $csv = new Text::CSV_XS { 'always_quote' => 1,
3465 return { 'error' => 'Unable to create CSV' } unless $csv->combine(@fields);
3466 $content .= $csv->string;
3468 elsif($p->{'format'} eq 'xls') {
3469 my $XLS1 = new IO::Scalar \$content;
3470 $xls_workbook = Spreadsheet::WriteExcel->new($XLS1)
3471 or return { 'error' => "Error opening .xls file: $!" };
3472 $xls = $xls_workbook->add_worksheet('DIDs');
3473 foreach ( @fields ) {
3474 $xls->write(0,$xls_c++,$_);
3479 foreach my $svc_phone ( @svc_phone ) {
3480 my @cols = map { $svc_phone->$_ } @fields;
3481 if($p->{'format'} eq 'csv') {
3482 return { 'error' => 'Unable to create CSV' }
3483 unless $csv->combine(@cols);
3484 $content .= $csv->string;
3486 elsif($p->{'format'} eq 'xls') {
3489 $xls->write($xls_r,$xls_c++,$_);
3495 $xls_workbook->close() if $p->{'format'} eq 'xls';
3497 { content => $content, format => $p->{'format'}, };
3502 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3503 return { 'error' => $session } if $context eq 'error';
3505 # warn "$me get_ticket: initializing ticket system\n" if $DEBUG;
3506 # FS::TicketSystem->init();
3507 # return { 'error' => 'get_ticket configuration error' }
3508 # if $FS::TicketSystem::system ne 'RT_Internal';
3510 # check existence and ownership as part of this
3511 warn "$me get_ticket: fetching ticket\n" if $DEBUG;
3512 my $rt_session = FS::TicketSystem->session('');
3513 my $Ticket = FS::TicketSystem->get_ticket_object(
3515 ticket_id => $p->{'ticket_id'},
3518 return { 'error' => 'ticket not found' } if !$Ticket;
3520 if ( length( $p->{'subject'} || '' ) ) {
3522 if ( $p->{'subject'} ne $Ticket->Subject ) {
3523 my ($val, $msg) = $Ticket->SetSubject($p->{'subject'});
3524 return { 'error' => "unable to set subject: $msg" } if !$val;
3528 if(length($p->{'reply'})) {
3529 my @err_or_res = FS::TicketSystem->correspond_ticket(
3531 'ticket_id' => $p->{'ticket_id'},
3532 'content' => $p->{'reply'},
3535 return { 'error' => 'unable to reply to ticket' }
3536 unless ( $err_or_res[0] != 0 && defined $err_or_res[2] );
3539 warn "$me get_ticket: getting ticket history\n" if $DEBUG;
3540 my $err_or_ticket = FS::TicketSystem->get_ticket(
3542 'ticket_id' => $p->{'ticket_id'},
3545 if ( !ref($err_or_ticket) ) { # there is no way this should ever happen
3546 warn "$me get_ticket: unsuccessful: $err_or_ticket\n"
3548 return { 'error' => $err_or_ticket };
3551 my @custs = @{$err_or_ticket->{'custs'}};
3552 my @txns = @{$err_or_ticket->{'txns'}};
3555 # superseded by check in get_ticket_object
3556 #return { 'error' => 'invalid ticket requested' }
3557 #unless grep($_ eq $custnum, @custs);
3559 foreach my $txn ( @txns ) {
3560 push @filtered_txns, $txn
3561 if ($txn->{'type'} eq 'EmailRecord'
3562 || $txn->{'type'} eq 'Correspond'
3563 || $txn->{'type'} eq 'Create');
3566 warn "$me get_ticket: successful: \n"
3568 return { 'error' => '',
3569 'transactions' => \@filtered_txns,
3570 'ticket_fields' => $err_or_ticket->{'fields'},
3571 'ticket_id' => $p->{'ticket_id'},
3575 sub adjust_ticket_priority {
3577 my($context, $session, $custnum) = _custoragent_session_custnum($p);
3578 return { 'error' => $session } if $context eq 'error';
3580 # warn "$me adjust_ticket_priority: initializing ticket system\n" if $DEBUG;
3581 # FS::TicketSystem->init;
3582 my $ss_priority = FS::TicketSystem->selfservice_priority;
3584 return { 'error' => 'adjust_ticket_priority configuration error' }
3585 if $FS::TicketSystem::system ne 'RT_Internal'
3588 my $values = $p->{'values'}; #hashref, id => priority value
3591 foreach my $id (keys %$values) {
3592 warn "$me adjust_ticket_priority: fetching ticket $id\n" if $DEBUG;
3593 my $Ticket = FS::TicketSystem->get_ticket_object('',
3595 'custnum' => $custnum,
3598 $ticket_error{$id} = 'ticket not found';
3602 # RT API stuff--would we gain anything by wrapping this in FS::TicketSystem?
3603 # We're not going to implement it for RT_External.
3604 my $old_value = $Ticket->FirstCustomFieldValue($ss_priority);
3605 my $new_value = $values->{$id};
3606 next if $old_value eq $new_value;
3608 warn "$me adjust_ticket_priority: updating ticket $id\n" if $DEBUG;
3610 # AddCustomFieldValue works fine (replacing any existing value) if it's
3611 # a single-valued custom field, which it should be. If it's not, you're
3612 # doing something wrong.
3614 if ( length($new_value) ) {
3615 ($val, $msg) = $Ticket->AddCustomFieldValue(
3616 Field => $ss_priority,
3617 Value => $new_value,
3621 ($val, $msg) = $Ticket->DeleteCustomFieldValue(
3622 Field => $ss_priority,
3623 Value => $old_value,
3627 $ticket_error{$id} = $msg if !$val;
3628 warn "$me adjust_ticket_priority: $id: $msg\n" if $DEBUG and !$val;
3630 return { 'error' => '',
3631 'ticket_error' => \%ticket_error,
3632 %{ customer_info($p) } # send updated customer info back
3638 sub _custoragent_session_custnum {
3641 my($context, $session, $custnum);
3642 if ( $p->{'session_id'} ) {
3644 $context = 'customer';
3645 $session = _cache->get($p->{'session_id'})
3646 or return ( 'error' => "Can't resume session" ); #better error message
3647 $custnum = $session->{'custnum'};
3649 } elsif ( $p->{'agent_session_id'} ) {
3652 my $agent_cache = new FS::ClientAPI_SessionCache( {
3653 'namespace' => 'FS::ClientAPI::Agent',
3655 $session = $agent_cache->get($p->{'agent_session_id'})
3656 or return ( 'error' => "Can't resume session" ); #better error message
3657 $custnum = $p->{'custnum'};
3661 return ( 'error' => "Can't resume session" ); #better error message
3664 ($context, $session, $custnum);